Life at HSO



As a D365 Finance & Operations (F&O) Presales Solutions Architect – Finance, you will play a critical role in shaping HSO Canada’s go-to-market strategy and driving customer success through innovative ERP and financial transformation solutions. This role blends deep functional expertise in finance with strategic thinking and strong communication skills to deliver compelling presales engagements that inspire customers to modernize their finance operations on the Microsoft platform.
You will act as a trusted advisor to clients and Microsoft stakeholders, helping organizations reimagine their finance function through Dynamics 365, AI, analytics, and automation.
Key Responsibilities
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Life at HSO






From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.





For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we.










Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community?

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works.







Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter.








Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.

HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass. Two members of the core group, Behnud and Otto, share their insights.



Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.



















After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).











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Human Resources & Talent
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Data & AI
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ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 F&O Senior Project Manager you can expect to... Lead Dynamics 365 Finance & Operations implementations from initiation through deployment, managing all phases of the project lifecycle for small to large-scale engagements. Drive project success through effective scope, change, resource, schedule, and cost management while maintaining alignment with client objectives and business outcomes. Participate in and facilitate design and discovery sessions to gather requirements, understand stakeholder needs, and support solution planning. Lead steering committee meetings and provide clear, consistent communication across project teams, stakeholders, and executive sponsors. Manage project plans, timelines, dependencies, risks, issues, and deliverables to ensure successful execution and on-time delivery. Monitor project progress and performance, implementing appropriate controls and reporting to maintain transparency and accountability. Support and guide cross-functional project teams, fostering collaboration and helping teams navigate challenges throughout the implementation lifecycle. Proactively identify and mitigate project risks while driving timely resolution of issues that may impact delivery. Build trusted relationships with clients and partners while ensuring a positive implementation experience and high levels of customer satisfaction. You’re great at... Managing multiple projects, priorities, and deliverables simultaneously in a fast-paced consulting environment. Navigating organizational change and applying change management principles to support successful project outcomes. Building strong relationships with clients, partners, and project stakeholders. Prioritizing work effectively and communicating commitments clearly with both customers and team members. Working collaboratively across diverse teams and contributing to a highly engaged, team-oriented environment. Solving complex business and project challenges with creative, practical solutions. Learning new concepts, technologies, and business processes quickly and applying them effectively. Promoting the mission and Shared Values of the organization through your actions and leadership approach. Sound interesting? If so, you’ll have... Bachelor’s degree. 5+ years of experience delivering Dynamics 365 Finance & Operations implementations. 8+ years of experience managing large ERP and/or CRM software implementation projects and development teams. Previous experience serving as a Lead Consultant or Project Manager on a D365 Finance & Operations implementation. Experience working with multiple software development lifecycle (SDLC) methodologies, including Agile and Waterfall approaches. Demonstrated success leading and managing project teams through complex software implementation engagements. Strong financial acumen and the ability to effectively manage project budgets, resources, and delivery expectations. Strong understanding of business processes and business process analysis methodologies. Working knowledge of Lifecycle Services (LCS) and/or Visual Studio Team Services (VSTS). PMP certification is highly desirable. Proficiency with Microsoft Project. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Low code (e.g. Power Platform, OutSystems)
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Consulting & Advisory
Solution Architect - Managed Services Sydney | Full Time | Permanent I Hybrid $160,000 - $175,000 + Super Are you an experienced Dynamics 365 Finance & Operations professional who enjoys solving complex business challenges, advising customers, and driving long-term operational success? At HSO, we're looking for a Solution Architect - Managed Services to join our growing ANZ Managed Services team. This is a senior functional role focused on providing expert advisory services, solution assurance, and leadership across complex customer environments running Microsoft Dynamics 365 Finance & Operations. You'll act as a trusted advisor, helping customers optimise business processes, improve outcomes, and maximise value from their technology investments. Why HSO? HSO is a leading global Microsoft partner, helping organisations transform through Microsoft business applications, cloud technologies, data, and AI solutions. We're Proud To Be A Microsoft Solutions Partner A Microsoft Managed Frontier Partner Named Australia AI Partner of the Year by Tech Partner News With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America, and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business. The Opportunity As a Solution Architect within our Managed Services team, you'll serve as a senior functional authority for Dynamics 365 Finance & Operations, supporting customers across finance, supply chain, and operational process areas. You'll work closely with business stakeholders to ensure solutions remain practical, sustainable, and aligned to business objectives. This role goes beyond issue resolution. You'll provide strategic guidance, lead functional reviews, contribute to service improvements, and help shape best practices across our Managed Services practice. You'll also play a key part in mentoring consultants and uplifting capability across the team. What You'll Be Doing Act as a senior functional authority within Managed Services for Dynamics 365 Finance & Operations. Provide guidance and leadership on complex business process and support scenarios. Review and assure functional designs, configuration changes, and process improvements. Lead root cause analysis for major incidents, process breakdowns, and recurring issues. Work directly with customer stakeholders as a trusted advisor. Translate business requirements into practical, supportable solutions. Support service reviews, improvement planning, and customer roadmap discussions. Drive stability, scalability, and optimisation across customer business processes. Support the transition of solutions from project delivery into Managed Services. Mentor consultants and senior consultants through coaching, knowledge sharing, and quality assurance activities. Contribute to solution shaping, support estimates, and presales activities where required. What You'll Bring Extensive experience with Microsoft Dynamics 365 Finance & Operations in customer-facing environments. Strong functional expertise across finance, supply chain, or operational business processes. Proven experience operating as a Senior Consultant, Lead Consultant, Solution Architect, or subject matter expert. Experience supporting customers within Managed Services, application support, or live service environments. Excellent problem-solving and analytical skills. Ability to engage confidently with both business and technical stakeholders. Strong communication, consulting, and stakeholder management skills. Experience reviewing solutions and providing functional assurance and guidance. A passion for mentoring others and driving continuous improvement. Experience working across multiple customer environments will be highly regarded. What We Offer Competitive salary package. Flexible hybrid working arrangements. Ongoing professional development and Microsoft certification opportunities. Career growth within a global Microsoft partner. Access to complex and engaging customer environments. A collaborative and highly experienced Managed Services team. Global career pathways and international collaboration opportunities. A culture focused on continuous improvement, innovation, and customer success. Join Us If you're passionate about helping organisations optimise their business processes through Dynamics 365 Finance & Operations and enjoy building trusted customer relationships, we'd love to hear from you. Join HSO and help our customers achieve sustainable business outcomes through expert functional leadership and advisory services. Apply now and become a trusted advisor within HSO's Managed Services practice.
Human Resources & Talent
Marketing Delivery Manager Role purpose The Marketing Delivery Manager sits at the centre of HSO's marketing-to-sales process, ensuring Sales Qualified Leads (SQLs) are consistently qualified, data remains accurate and campaign activity translates into measurable pipeline. Working across marketing, business development and sales teams, the role provides quality assurance, reporting, operational governance and commercial insight. The objective is to improve conversion rates, maximise marketing effectiveness and provide the business with greater visibility of customer engagement and sales performance. Opportunity quality and qualification One of the role's core responsibilities is ensuring that SQLs generated by the Business Development team meet HSO's qualification standards and are suitable for progression into the sales Opportunity development process. Through regular review and coaching, the role helps drive continual improvement in SQL quality and conversion rates. Review and validate SQLs generated by Business Development Managers. Ensure qualification standards are applied consistently. Monitor acceptance and conversion rates. Identify coaching opportunities and areas for improvement. Support the continual refinement of qualification processes. Sales, marketing and business development coordination The role acts as the operational link between marketing, business development and sales. By facilitating communication and maintaining strong feedback loops, the role helps ensure all teams remain aligned around pipeline generation and campaign success. Chair the fortnightly Business Development and Sales review meeting. Facilitate updates on prospect engagement and opportunity progression. Gather feedback from sales teams regarding opportunity quality. Support collaboration between Marketing Managers and Business Development Managers. Ensure campaign priorities are reflected in prospect engagement activities. Reporting and commercial insight The Marketing Delivery Manager is responsible for converting activity and engagement data into meaningful business insight. This information helps shape future campaigns, improve targeting and support informed decision-making across the business. Produce weekly and monthly performance reports. Track campaign performance, SQL generation and pipeline contribution. Analyse engagement trends, conversion rates and buying signals. Identify patterns emerging from prospect conversations. Present findings and recommendations to marketing leadership and the wider business. Data governance and CRM management The accuracy of HSO's customer data is fundamental to sales execution, reporting and marketing performance. This role owns the governance and continuous improvement of business development-related data within Dynamics 365. Maintain standards across account, contact, lead, MQL, SQL andopportunity records. Monitor CRM data quality and completeness. Identify and correct data quality issues. Support reporting accuracy across marketing and sales activities. Recommend process improvements and automation opportunities. Success measures Success in this role is measured through the quality of insight delivered, improvements in data standards, alignment across teams and the effectiveness of HSO's overall lead-to-pipeline process. There is also an expectation that it will lead to high levels of CRM data accuracy and governance compliance. Improve sales acceptance: High sales acceptance rates of BDM-generated SQLs. Target 80% acceptance. Increase MQL conversion: Improved conversion from marketing engagement to SQL. Current benchmark 18.8%. Deliver weekly operational insight: Consistent delivery of reporting and business insights.
Data & AI
Position: Data Engineer Department: Data & AI Visa Sponsorship: You must have legal working rights in the country of your residence within the European region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As Data Engineer you will be working on building, maintaining, and optimizing modern data platforms using Microsoft technologies. Your primary focus is on data engineering, platform development, integration, scalability, security and data enablement. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Design, build, and maintain scalable and secure enterprise data platforms. Develop and optimize end-to-end data pipelines from multiple source systems to analytical and operational data stores. Implement solutions using Microsoft Fabric and Azure Databricks (nice to have). Integrate Dynamics 365 data and other enterprise systems into centralized data platforms. Ensure reliable data flows between source and target systems. Build data products and datasets that are ready for reporting, dashboards, advanced analytics, and AI use cases. Maintain high standards of data quality, integrity, governance, and performance. Apply modern data architecture principles, including Medallion and Lakehouse architectures. Work with notebooks and infrastructure-as-code approaches to automate and standardize deployments. Collaborate with Solution Architects, Consultants, and client stakeholders to deliver data platform solutions. Contribute to technical best practices and continuous improvement within the Data & AI practice. When are we a match? You have... A minimum of five years of experience working with the Microsoft Data Stack. A minimum of one year of hands-on experience working as a Data Engineer with Microsoft Fabric. Proven experience designing and implementing enterprise data platforms. Strong SQL expertise. Strong Python development skills. Experience working with Azure-based data services and modern cloud data architectures. Hands-on experience with notebooks and infrastructure-as-code solutions. Experience implementing Medallion and Lakehouse architectures. Experience building and supporting production-grade data pipelines. You are... Ambitious and eager to learn. Fluent in spoken and written English. Additional languages are a strong advantage. Comfortable working with international colleagues and clients across different cultures and time zones. Structured, quality-minded, and a strong communicator. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
Cloud & Infrastructure
As an Azure Cloud Solutions Architect you can expect to... Lead the end-to-end design of secure, scalable, and resilient Azure solutions spanning applications, integrations, data, infrastructure, and security. Facilitate discovery sessions, architecture workshops, and solution design discussions, translating business requirements into actionable technical architectures and delivery plans. Establish architecture standards, engineering best practices, and design patterns while providing technical leadership and mentorship to development teams. Guide application modernization initiatives, helping clients transform legacy systems into cloud-native Azure solutions that align with long-term business objectives. Architect and support enterprise solutions leveraging Azure services including App Services, Functions, API Management, Service Bus, Storage, Key Vault, Azure SQL, Container Apps, and Kubernetes. Design integration, API, and event-driven architecture patterns that support scalable, maintainable, and high-performing enterprise applications. Drive DevOps maturity through CI/CD pipelines, Infrastructure as Code, automated testing, and release automation using tools such as Azure DevOps, GitHub Actions, Terraform, and Bicep. Ensure solutions meet security, performance, scalability, reliability, governance, and compliance requirements while aligning with Azure best practices. Serve as a trusted advisor to clients, communicating complex technical concepts to both business and technical audiences and guiding architectural decision-making. Collaborate closely with project teams throughout the full solution lifecycle, from strategy and design through implementation, deployment, and knowledge transfer. Support pre-sales activities by contributing to solution shaping, technical estimates, proof of concepts, and statement of work development. Contribute to HSO’s growth through reusable assets, technical leadership, knowledge sharing, and promotion of HSO’s mission and Shared Values. You’re great at... Connecting enterprise cloud strategy with practical application architecture and implementation decisions. Leading engineering teams while remaining technically engaged and credible with developers and technical stakeholders. Designing modern distributed applications using C#, .NET/.NET Core, REST APIs, microservices, and event-driven architectures. Selecting the right Azure services and architectural patterns based on scalability, reliability, security, performance, cost, and maintainability requirements. Bringing structure and clarity to complex challenges while effectively articulating architectural decisions, trade-offs, and risks. Building trusted relationships with clients, partners, and project teams through collaboration and sound technical guidance. Working independently, taking ownership of deliverables, and driving outcomes in fast-paced consulting environments. Learning and applying emerging technologies to solve real-world client challenges. Sound interesting? If so, you’ll have... 8+ years of experience designing and delivering Microsoft Azure solutions across cloud architecture, application architecture, and engineering leadership roles. Strong software engineering experience with C#, .NET/.NET Core, REST APIs, distributed systems, microservices, and enterprise integration patterns. Hands-on experience architecting and implementing Azure-native solutions using services such as App Services, Functions, API Management, Service Bus, Azure SQL, Key Vault, Storage, Container Apps, and/or Azure Kubernetes Service (AKS). Proven experience leading development teams, mentoring engineers, and establishing architecture, quality, and coding standards. Experience with Azure DevOps and/or GitHub, CI/CD pipelines, Infrastructure as Code using Terraform and/or Bicep, automated testing, and Agile delivery practices. Demonstrated ability to translate business requirements into scalable, secure, and maintainable cloud solutions while effectively communicating with technical and non-technical stakeholders. Experience modernizing legacy applications, developing enterprise integration strategies, and supporting broader cloud transformation initiatives. Strong understanding of Azure security, governance, reliability, performance, and operational best practices. Experience working within consulting, professional services, or client-facing environments is highly preferred. Microsoft Azure certifications, particularly Azure Solutions Architect Expert (AZ-305), are a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Sales & Business Development
Sydney or Melbourne, Australia | Full-Time Join HSO and Help Shape Digital Transformation Are you a driven business development professional with a passion for Microsoft technology and building strong customer relationships? At HSO, we're a leading global Microsoft business transformation partner and a member of Microsoft's AI Cloud Partner Program. We help organisations unlock value through cloud, AI, and business applications, enabling them to modernise operations and drive sustainable growth. As part of our growing Business Applications practice, we're looking for a Business Development Executive - Dynamics 365 ERP & CRM to drive new business growth across Australia. This role is ideal for a consultative sales professional who thrives on building strategic relationships, developing opportunities, and helping organisations transform through Microsoft technologies. What You'll Be Doing As our Business Development Executive, you will: Identify, qualify and secure new business opportunities for Microsoft Dynamics 365 ERP, CRM and related business applications. Build and execute sales plans that support revenue objectives and pipeline growth. Generate new business through direct prospecting, Microsoft referrals, marketing campaigns, networking and industry engagement. Develop strategic accounts and execute account growth and pursuit strategies. Build trusted relationships with business and technology stakeholders across target customers. Lead customer discovery conversations using a consultative sales approach to uncover business challenges and opportunities. Partner with solution, technical and delivery teams to shape compelling Microsoft-based solutions. Prepare and deliver proposals, business cases, commercial responses and presentations. Manage opportunities through the full sales lifecycle, including forecasting, commercial discussions and contract negotiations. Identify opportunities to expand services and strengthen relationships within existing customers. Build strong relationships with Microsoft sellers and leverage the Microsoft ecosystem to generate new opportunities. Represent HSO at customer, Microsoft and industry events. What You'll Bring Essential Minimum 3 years' experience in B2B business development or consultative technology sales. Experience working within the Microsoft partner ecosystem. Experience selling Microsoft solutions to Small and Medium Corporate or unmanaged accounts across Australia and New Zealand. Proven success generating new business and closing Microsoft Dynamics opportunities. Experience managing the full sales cycle from prospecting through to close. Strong communication, presentation, analytical and stakeholder engagement skills. A proactive, self-driven approach with the ability to manage priorities independently. Commitment to delivering exceptional customer experiences and outcomes. Willingness to travel as required. Desirable Experience selling Microsoft Dynamics 365 ERP, CRM or related business applications. Experience in cloud computing and Microsoft solution selling. Strong understanding of Microsoft partner relationships and go-to-market engagement. Experience selling into Manufacturing and Distribution or Professional Services organisations. An established network within target customer segments across Australia. Why Join HSO? At HSO, you'll be part of a high-performing team that combines deep Microsoft expertise with a collaborative, customer-focused culture. You'll have the opportunity to help organisations solve complex business challenges while advancing your career in one of the fastest-growing areas of enterprise technology. What We Offer The opportunity to work with one of Microsoft's leading global partners. Exposure to innovative Microsoft Dynamics 365, cloud and AI-powered business solutions. Ongoing learning, development and career growth opportunities. Collaboration with experienced consultants, architects and solution specialists. A supportive, entrepreneurial culture where your contribution makes a tangible impact. The opportunity to help organisations transform and modernise their operations through Microsoft technology. Ready to Make an Impact? If you're passionate about business development, Microsoft technology and helping customers achieve meaningful business outcomes, we'd love to hear from you. Apply now and join HSO's mission to deliver business transformation through Microsoft innovation.
ERP & CRM (e.g. D365 F&O, D365CE)
Solution Specialist - Dynamics 365 Supply Chain Management Location: UK (Hybrid)Practice: Advisory About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full value of Microsoft technology through business-led transformation, industry knowledge and exceptional delivery capability. Our Advisory practice helps customers understand how technology can solve real business challenges, creating compelling visions for transformation and building confidence in investment decisions. As demand for intelligent supply chain solutions continues to grow, we're looking for a Solution Specialist - Dynamics 365 Supply Chain Management (SCM) to help customers understand the possibilities of Dynamics 365 and the wider Microsoft ecosystem. The Role As a Solution Specialist - Dynamics 365 Supply Chain Management, you'll play a key role in helping customers envision and realise modern supply chain transformation. Your primary focus will be Dynamics 365 Supply Chain Management, supporting prospect and customer engagements through discovery, solution demonstrations, workshops and presales activities. You'll help organisations understand how Dynamics 365 can improve operational efficiency, inventory visibility, planning, procurement and warehouse operations through compelling, business-focused storytelling and solution demonstrations. This role is ideally suited to someone who is confident across the common, everyday areas of Dynamics 365 Supply Chain Management and enjoys engaging directly with customers. You don't need to be an expert in every aspect of the wider Dynamics 365 estate from day one. More important is your curiosity, adaptability and willingness to continuously expand your expertise across adjacent Microsoft technologies and business applications. Working within HSO's Advisory practice, you'll collaborate closely with Enterprise Architects, Sales teams and solution specialists to help shape opportunities, strengthen bids and demonstrate the value of Microsoft's business applications platform. A Key Mission of the Role One of the most important objectives of this role is to establish and grow a scalable demonstration capability for Dynamics 365 Supply Chain Management. You will create and maintain a catalogue of reusable demonstrations, scripts, datasets and supporting assets that enable HSO to: Respond to customer opportunities more quickly. Deliver more consistent and compelling demonstrations. Reduce preparation effort across presales teams. Demonstrate industry and process expertise at scale. Improve customer engagement and conversion outcomes. Showcase the value of Dynamics 365 within the wider Microsoft ecosystem. What You'll Be Doing Presales & Customer Engagement Partner with Account Executives, Sales teams and Enterprise Architects to support bids, proposals and customer opportunities. Lead or support supply chain-focused discovery workshops and customer conversations. Understand customer business goals, operational challenges and strategic priorities. Translate customer requirements into compelling solution narratives and demonstration scenarios. Support opportunities throughout the sales cycle, from qualification through to solution validation and conversion. Represent HSO professionally and credibly during customer engagements. Dynamics 365 SCM Demonstrations Design, build and deliver engaging Dynamics 365 Supply Chain Management demonstrations. Showcase the most commonly used areas of the platform, including: Inventory Management Warehouse Management Procurement and Sourcing Product Information Management Sales and Purchase Order Management Supply Planning and Replenishment Focus demonstrations on business outcomes and operational improvement rather than product functionality alone. Develop reusable storyboards, scripts, sample datasets and supporting collateral. Continuously enhance demonstrations based on customer feedback and lessons learned. Extend demonstrations into broader Dynamics 365 and Microsoft platform scenarios where appropriate. Demo Catalogue & Environment Management Develop and maintain a library of reusable SCM demonstration assets. Create repeatable demonstration scenarios aligned to common customer challenges and industry use cases. Build and maintain high-quality demonstration environments. Produce practical guidance for environment setup and configuration. Ensure demonstration environments remain stable, current and aligned with HSO best practice. Contribute to building a scalable operating model for demonstration preparation and delivery. Microsoft Ecosystem & Cross-Practice Collaboration Develop confidence across the Microsoft technologies that support Dynamics 365 Supply Chain Management. Demonstrate how SCM works within the wider Microsoft ecosystem, including: Microsoft Power Platform Microsoft Copilot Microsoft Fabric Azure Services Integration Services Planning Optimisation Sensor Data Intelligence and IoT scenarios Work closely with Finance, Customer Engagement, Power Platform, Data & AI and Integration specialists to create end-to-end customer stories. Help customers understand the broader transformation opportunities available through the Microsoft platform. Continuous Learning & Innovation Expand your knowledge across the wider Dynamics 365 estate, including: Dynamics 365 Finance Project Operations Customer Engagement Power Platform Data & AI Stay current with new Microsoft capabilities and roadmap developments. Share learning through internal communities, demonstrations and knowledge-sharing sessions. Contribute to a culture of innovation, experimentation and continuous improvement. What We're Looking For The ideal candidate combines solid Dynamics 365 Supply Chain Management knowledge with strong customer-facing skills and a genuine desire to broaden their expertise. We're looking for someone who can confidently demonstrate the core capabilities customers use every day while actively developing deeper knowledge across the wider Microsoft business applications landscape. Essential Experience You'll bring: Strong functional knowledge of Dynamics 365 Supply Chain Management. Practical experience across core SCM processes, including: Inventory Management Warehouse Management Procurement and Sourcing Product Information Management Order Management Planning and Replenishment The ability to discuss supply chain challenges and process improvements credibly with customers. Understanding of how supporting Microsoft technologies complement SCM solutions. Strong presentation, communication and storytelling skills. Experience translating customer requirements into solution demonstrations. Experience working in customer-facing consulting, presales, architecture or delivery environments. Strong organisational and planning capability. A genuine desire to broaden expertise across Dynamics 365 and Microsoft technologies. Desirable Experience Experience in any of the following areas would be advantageous: Dynamics 365 Finance. Dynamics 365 Project Operations. Dynamics 365 Customer Engagement. Power Platform. Microsoft Fabric. Azure Services. Microsoft Copilot. Planning Optimisation. Sensor Data Intelligence and IoT solutions. Bid support and proposal development. Presales demonstrations and solution validation workshops. Proof-of-concept and demonstration environment development. Manufacturing, distribution, retail or other supply chain-intensive industries. Personal Attributes We're looking for someone who is: Curious and eager to learn. Self-motivated and proactive. Comfortable managing priorities independently. Collaborative and team-oriented. Open to coaching and continuous improvement. Customer-focused and commercially aware. Professional, credible and engaging. Adaptable in a rapidly changing technology landscape. Pragmatic and solutions-focused. Comfortable drawing on specialist expertise when required. What Success Looks Like In this role, success means: Customers experience compelling supply chain demonstrations that clearly communicate business value. HSO consistently showcases Dynamics 365 Supply Chain Management with confidence and credibility. Sales and Enterprise Architecture teams have a trusted presales specialist who strengthens customer engagements. A scalable catalogue of SCM demonstrations, scripts, datasets and supporting assets is established and maintained. Demonstration preparation becomes faster, more repeatable and more effective. Knowledge steadily expands beyond core SCM processes into the wider Dynamics 365 and Microsoft ecosystem. Emerging Microsoft innovations are quickly evaluated and incorporated into customer conversations where appropriate. HSO's differentiation and win rates are strengthened through exceptional customer engagement and demonstration quality. Career Growth & Development This role offers an excellent opportunity to build a broader career across Microsoft's business applications and intelligent operations ecosystem. You'll be supported to expand your expertise across: Dynamics 365 Finance Dynamics 365 Project Operations Dynamics 365 Customer Engagement Power Platform Microsoft Fabric Copilot and AI capabilities Azure Services Data & Analytics Solution Architecture and Advisory Working alongside HSO's wider Advisory, Data & AI and Business Applications teams, you'll gain exposure to a wide range of industries, customers and transformation initiatives. Why Join HSO? You'll be joining one of Microsoft's leading global partners at an exciting time of growth across Business Applications, Data, AI and Intelligent Operations. You'll have the opportunity to: Shape and influence HSO's supply chain demonstration capability. Work with cutting-edge Microsoft technologies. Help leading organisations modernise their operations and supply chains. Collaborate with experts across multiple Microsoft solution areas. Gain exposure to diverse industries and transformation programmes. Develop expertise beyond SCM into the wider Microsoft ecosystem. Access continuous learning, certification support and professional development opportunities. Work in a culture that values innovation, collaboration and continuous improvement. Most importantly, you'll play a key role in helping customers understand how modern supply chain technology can drive resilience, efficiency and competitive advantage, while building your own expertise within one of Microsoft's most exciting solution areas. Ready to help organisations transform their supply chains with Dynamics 365? We'd love to hear from you.
ERP & CRM (e.g. D365 F&O, D365CE)
Skill required: Job Title: Service Delivery ManagerLocation: Hyderabad (or as applicable)Department: MS Role Overview We are seeking an experienced, customer-focused Service Delivery Manager to lead the delivery of managed services for a customer using Microsoft Dynamics 365 Finance & Operations (FinOps) and Customer Engagement (CE). The role is accountable for service performance, customer satisfaction, operational governance, issue and escalation management, and continuous service improvement across the Dynamics 365 application landscape. The successful candidate must have previously worked in a comparable Microsoft Dynamics 365 managed-services or application-support environment, managing enterprise customers, cross-functional delivery teams, service-level commitments, and business-critical FinOps and CE operations. Key Responsibilities Service Delivery Support Own end-to-end service delivery for the assigned Dynamics 365 FinOps and CE customer account. Ensure services meet agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), contractual commitments, and operational quality standards. Oversee incidents, service requests, problems, changes, releases, minor enhancements, and recurring operational activities. Coordinate functional, technical, integration, infrastructure, and third-party teams to maintain service stability and business continuity. Manage delivery priorities, risks, dependencies, capacity, and customer expectations across the Dynamics 365 landscape. Customer Relationship Management Act as the primary service-management contact for customer stakeholders, business owners, IT leadership, and delivery partners. Lead weekly and monthly service reviews, executive governance meetings, and operational checkpoints. Translate customer priorities into clear delivery plans and ensure transparent communication of progress, risks, issues, and decisions. Build trusted relationships with stakeholders across Finance, Supply Chain, Sales, Customer Service, and other supported business functions. Manage customer expectations and drive measurable improvements in satisfaction and service outcomes. Reporting and Governance Own weekly and monthly service reporting, including executive summaries and actionable insights. Track and govern key service metrics such as SLA compliance, incident volumes, response and resolution times, backlog health, change success rate, system availability, recurring issues, customer satisfaction, and escalation trends. Maintain governance artefacts, risk and issue registers, action logs, service calendars, and decision records. Ensure compliance with agreed IT service-management processes, security requirements, audit controls, and customer governance standards. Incident and Escalation Management Lead the response to major incidents and customer escalations, ensuring clear ownership, timely communication, and restoration of service. Coordinate functional and technical teams during priority incidents affecting Dynamics 365 FinOps, CE, integrations, or dependent platforms. Drive Root Cause Analysis (RCA), corrective and preventive actions, and verification of sustainable closure. Escalate delivery, resource, technical, and commercial risks through the appropriate governance channels. Continuous Service Improvement Establish and maintain a Continual Service Improvement plan aligned with customer business priorities. Use service data, problem trends, user feedback, and Dynamics 365 platform insights to identify improvement opportunities. Drive initiatives to reduce recurring incidents, improve automation, strengthen knowledge management, and optimize support processes. Track improvement benefits, owners, target dates, and closure through service governance. Resource and Operational Coordination Plan and coordinate functional and technical capacity across Dynamics 365 FinOps and CE workstreams. Balance business-as-usual support, release activities, small enhancements, change requests, and service-transition commitments. Work with delivery leads to address skill gaps, workload constraints, and competing priorities. Ensure service documentation, support procedures, knowledge articles, environment information, and operational runbooks remain current. Support commercial governance by tracking consumption, service scope, out-of-scope demand, and forecasted resource needs. Required Experience and Qualifications Proven experience as a Service Delivery Manager, Application Support Manager, Managed Services Lead, or similar customer-facing role in a Microsoft Dynamics 365 environment. Prior responsibility for services covering Microsoft Dynamics 365 Finance & Operations and Customer Engagement, including coordination across functional, technical, integration, and platform teams. Demonstrated experience working in a comparable multi-team, multi-vendor, enterprise managed-services environment. Strong knowledge of IT service-management practices, including incident, problem, change, release, service-level, and continual-improvement management. Experience leading service governance, major-incident communications, customer escalations, operational reporting, and senior stakeholder reviews. Ability to interpret service data, identify trends, manage risks, and convert findings into practical improvement plans. Strong communication, leadership, negotiation, and stakeholder-management skills. Working knowledge of Dynamics 365 lifecycle and support tools such as Microsoft Power Platform, Azure DevOps, Lifecycle Services, and monitoring or ticketing platforms is preferred. Microsoft Dynamics 365, Power Platform, Azure, or IT service-management certification is desirable.
Human Resources & Talent
As a Strategic HR Business Partner you can expect to... Serve as a trusted advisor to Service Line Leaders, aligning people strategies with business goals to strengthen organizational performance, leadership capability, and sustainable growth. Develop a deep understanding of business strategy, workforce needs, utilization trends, and financial objectives to provide data-driven guidance on talent and organizational decisions. Partner with leaders to identify and address talent, leadership, organizational, and workforce risks before they impact business outcomes. Coach leaders on building high-performing teams through effective performance management, employee development, feedback, accountability, and career growth practices. Lead talent reviews, succession planning, promotion discussions, calibration sessions, and workforce planning initiatives that strengthen leadership pipelines and organizational readiness. Partner with Talent Acquisition, Resource Management, and business leaders to optimize workforce capacity, consultant deployment, utilization, hiring priorities, and long-term talent strategies. Deliver workforce analytics and talent insights that support informed decision-making around performance, promotions, succession planning, retention, and organizational effectiveness. Guide leaders through organizational change, restructuring, employee relations matters, performance improvement plans, and employment decisions while maintaining engagement and business continuity. Champion an exceptional employee experience by driving engagement initiatives, analyzing employee feedback, supporting Culture Amp action planning, and addressing retention risks through targeted interventions. Partner across the People team to deliver performance, compensation, onboarding, development, and engagement programs while ensuring consistent application of policies, employment practices, and regulatory compliance. Contribute to the development of a modern, scalable People function by improving processes, leveraging technology and AI, and identifying opportunities to enhance organizational effectiveness. You’re great at... Building trusted relationships with leaders and serving as a credible advisor on business, talent, and organizational challenges. Connecting people strategies to business outcomes through strong business acumen and commercial awareness. Coaching and influencing leaders through growth, change, performance management, organizational design, and complex workforce decisions. Translating workforce data, analytics, and business insights into practical recommendations and measurable actions. Facilitating talent reviews, succession planning discussions, promotion decisions, and leadership development initiatives. Balancing strategic thinking with hands-on execution in a fast-paced, evolving environment. Navigating ambiguity, challenging the status quo, and identifying opportunities to improve processes, programs, and outcomes. Communicating effectively across all levels of the organization while building alignment and driving accountability. Collaborating across teams and functions with a low-ego, solutions-oriented approach. Taking ownership of challenges and delivering practical, business-focused solutions that create measurable impact. Sound interesting? If so, you’ll have... 7+ years of progressive HR Business Partner, strategic HR, or people consulting experience, ideally within professional services, consulting, technology, or another knowledge-based environment. Strong business acumen and a demonstrated ability to connect talent and organizational strategies to business performance and growth objectives. Experience in workforce planning, organizational design, leadership development, talent management, succession planning, performance management, and employee relations. Proven ability to coach, influence, and advise leaders through growth, change, organizational challenges, and complex employee situations. Experience analyzing workforce data and translating insights into actionable recommendations that improve performance, engagement, retention, and organizational effectiveness. Strong understanding of compensation, promotion, talent review, and performance management processes. Exceptional relationship-building, communication, facilitation, and influencing skills. Experience working collaboratively across business functions and balancing strategic advisory responsibilities with operational execution. A proactive, curious, and commercially minded approach with a passion for building, improving, and driving measurable business impact. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Sales & Business Development
Melbourne or Sydney | Full Time | Hybrid Ready to sell solutions that are shaping the future of AI? At HSO, we're helping organisations unlock the power of data, AI and Microsoft technologies to solve real business challenges and create lasting impact. As we continue to grow across Australia, we're looking for a commercially driven Business Development Executive to help expand our Data & AI practice and build lasting client partnerships. Why HSO? HSO is a leading global Microsoft partner, trusted by organisations around the world to deliver transformational outcomes through Microsoft business applications, data and AI solutions. We're proud to be: A Microsoft Solutions Partner A Microsoft Managed Frontier Partner, recognised for our deep expertise in delivering cutting-edge AI innovation Named Australia AI Partner of the Year by Tech Partner News With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business. The Opportunity This is a role for a relationship builder, opportunity creator and deal closer. You'll be responsible for generating new business opportunities, developing strategic client relationships and driving revenue growth across Australia. Working closely with our Data & AI consultants, solution architects and Microsoft ecosystem partners, you'll help organisations accelerate their AI and data transformation journeys. You'll engage with senior decision-makers, uncover business challenges and position innovative Data & AI solutions that deliver measurable results. What You'll Be Doing Identify, qualify and convert new business opportunities across enterprise and mid-market customers. Build and manage a healthy sales pipeline and consistently achieve revenue targets. Develop trusted relationships with business and technology leaders. Partner with technical specialists to shape solutions that solve complex customer challenges. Present compelling proposals and value-driven solutions across Data, Analytics and AI. Leverage Microsoft's technology ecosystem, including Azure and modern cloud platforms, to create customer success. Represent HSO in the market and contribute to our growing reputation as a leader in AI innovation. What You'll Bring Proven success in technology services, software consulting or enterprise solution sales. Experience selling Data, AI, Analytics, Cloud or Digital Transformation solutions. A track record of consistently achieving or exceeding sales targets. Strong commercial acumen and the ability to navigate complex sales cycles. Confidence engaging with executive and C-suite stakeholders. Excellent communication, presentation and negotiation skills. Experience with Microsoft Azure, data platforms or broader Microsoft technologies is highly regarded. Around 5+ years of experience in enterprise technology sales. What We Offer Competitive salary and uncapped earning potential Access to leading Microsoft AI and Data technologies Career growth within a global organisation Flexible hybrid working Collaborative, high-performing culture Opportunity to work alongside some of the most talented Data & AI specialists in the Microsoft ecosystem Global career pathways and international collaboration opportunities. Join Us If you're energised by AI, passionate about building client relationships and excited about helping organisations transform through technology, we'd love to hear from you. Be part of a business that's not just talking about AI, but helping shape what's next. Apply now and help drive the future of Data & AI with HSO.
Data & AI
LEAD DATA ENGINEER – MICROSOFT FABRIC & AZURE HSO India Pvt. Ltd. Experience 10+ Years Work Mode Remote / Work From Home Notice Period Immediate to 30 Days Employment Type Full-Time Salary Best in the Market About the Role HSO is looking for an experienced Lead Data Engineer with 10+ years of experience in designing, developing, and implementing scalable data engineering solutions. The ideal candidate will have strong hands-on expertise in Microsoft Fabric and Microsoft Azure, along with experience in modern data platforms, data pipelines, data warehousing, ETL/ELT, and cloud-based data engineering. Microsoft Fabric and Microsoft Azure are MANDATORY requirements for this position. Key Responsibilities Lead the design and development of enterprise-grade data engineering solutions using Microsoft Fabric and Azure. Design scalable and reliable data pipelines for batch and real-time data processing. Develop and optimize ETL/ELT processes using modern Azure and Microsoft Fabric technologies. Work extensively with Microsoft Fabric Data Factory, Lakehouse, Data Warehouse, OneLake, and related Fabric components. Design and implement solutions using Azure Data Factory, Azure Data Lake Storage Gen2, Azure Synapse Analytics, Azure SQL, and other Azure data services. Develop data ingestion, transformation, cleansing, and integration processes from multiple source systems. Implement data models and data warehouse solutions supporting analytics and reporting requirements. Optimize data pipelines, queries, storage, and processing performance. Establish data quality, security, governance, and monitoring practices. Collaborate with Data Architects, Solution Architects, BI Developers, and business stakeholders. Provide technical leadership and mentoring to data engineering teams. Participate in solution design, estimation, code reviews, troubleshooting, and production support. Mandatory Skills – Microsoft Fabric Strong hands-on experience with Microsoft Fabric Data Factory. Hands-on experience with Fabric Lakehouse and Fabric Data Warehouse. Strong understanding of OneLake. Experience with data pipelines, notebooks, and Dataflows Gen2. Experience with Fabric architecture, workspace management, data ingestion, transformation, and optimization. Mandatory Skills – Microsoft Azure Strong hands-on experience with Azure Data Factory (ADF). Azure Data Lake Storage Gen2. Azure Synapse Analytics and Azure SQL. Azure Databricks and Azure Storage. Azure Functions / Logic Apps. Azure Key Vault, monitoring, and security services. Technical Skills 10+ years of experience in Data Engineering / Data Platform development. Strong SQL and database development skills. Experience with Python and/or PySpark. Strong understanding of ETL/ELT and data pipeline development. Experience with Data Warehousing, dimensional modelling, and Lakehouse architecture. Knowledge of batch and real-time data processing. Experience with APIs, structured and unstructured data sources. Experience with Git, CI/CD, and DevOps practices. Knowledge of data security, governance, lineage, and data quality. Experience troubleshooting and optimizing complex data pipelines. Leadership & Collaboration Proven ability to lead technical discussions and data engineering initiatives. Ability to translate business requirements into scalable technical solutions. Strong stakeholder management and communication skills. Experience mentoring data engineers. Ability to work independently in a remote environment. Strong analytical and problem-solving capabilities. Preferred / Good-to-Have Skills Microsoft Certified: Azure Data Engineer Associate or equivalent certification. Experience with Power BI and Microsoft Power Platform. Experience integrating Dynamics 365 / Dataverse data. Experience with Microsoft Purview and Azure DevOps. Knowledge of real-time analytics and event-driven architectures. Experience with enterprise data migration and modernization projects. Education Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant Microsoft/Azure certifications will be an advantage. Candidate Profile 10+ years of relevant Data Engineering experience. Strong hands-on experience with Microsoft Fabric – Mandatory. Strong hands-on experience with Microsoft Azure Data Services – Mandatory. Available to join immediately or within 30 days. Excellent communication and stakeholder management skills. Ability to independently lead data engineering projects and provide technical guidance. Why Join HSO? Opportunity to work on global enterprise data and cloud transformation projects. Work with modern Microsoft technologies including Microsoft Fabric and Azure. Remote / Work From Home opportunity. Exposure to international clients and large-scale data platforms. Opportunity to work with a highly skilled and collaborative technology team.
ERP & CRM (e.g. D365 F&O, D365CE)
Job Description Position: Senior Functional Consultant – D365 CE Company: HSO India Pvt. Ltd.Level: 4.4 – Senior Functional ConsultantExperience: 7–10 YearsWork Mode: Remote / Work From Home – IndiaEmployment Type: Full-TimeCompensation: Best in the Market About the Role HSO India is looking for an experienced D365 CE Senior Functional Consultant with strong expertise in Dynamics 365 Customer Insights – Journeys (CIJ, formerly Dynamics 365 Marketing) and hands-on functional experience in at least two additional Dynamics 365 Customer Engagement modules, such as Sales, Customer Service, or Field Service. The ideal candidate will be responsible for understanding business requirements, designing functional solutions, configuring D365 CE applications, and working closely with customers, technical teams, and project stakeholders to deliver successful implementations and support engagements. Key Responsibilities Lead functional consulting activities across Microsoft Dynamics 365 Customer Engagement (D365 CE) projects. Design and implement solutions using Dynamics 365 Customer Insights – Journeys (CIJ). Work extensively on customer journey design, campaign management, segmentation, personalization, event management, lead nurturing, and marketing automation. Gather and analyze business requirements and translate them into scalable D365 CE solutions. Conduct requirement workshops, discovery sessions, demonstrations, fit-gap analysis, and solution walkthroughs. Configure and customize D365 CE applications based on business requirements. Provide functional expertise in Customer Insights – Journeys and at least two additional CE modules, such as: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Prepare functional specifications and collaborate with technical teams on customizations, integrations, and extensions. Support data migration, integrations, testing, UAT, deployment, go-live, and post-go-live activities. Develop test scenarios, test cases, and support users during UAT. Troubleshoot functional issues and provide effective solutions within agreed SLAs. Work with development teams on Dataverse, Power Platform, Power Automate, workflows, business rules, and integrations. Conduct user training and prepare functional documentation, user guides, and knowledge-transfer materials. Participate in production support and managed services engagements when required. Collaborate with offshore/onshore teams and manage communication with global customers and stakeholders. Provide functional guidance and mentoring to junior consultants. Contribute to solution design, best practices, and continuous improvement initiatives. Required Skills & Experience 7–10 years of experience in Microsoft Dynamics 365 CE / CRM functional consulting. Strong hands-on experience with Dynamics 365 Customer Insights – Journeys (CIJ), formerly Dynamics 365 Marketing. Strong functional experience in at least two additional D365 CE modules, preferably: Sales Customer Service Field Service Experience in end-to-end D365 CE implementations and/or managed services/support projects. Strong understanding of CRM business processes and customer engagement scenarios. Hands-on experience with Customer Insights – Journeys, including: Customer journeys Segmentation Marketing forms and pages Lead management and nurturing Campaign management Email and communication management Event management Personalization Triggers and journey orchestration Marketing analytics and insights Strong understanding of D365 Sales, Customer Service and/or Field Service processes depending on the additional modules. Experience in requirement gathering, business process mapping, fit-gap analysis, solution design, configuration, testing, and deployment. Experience working with Microsoft Dataverse and Power Platform. Good understanding of Power Automate, Power Apps, workflows, business rules, and integrations. Ability to prepare functional and solution design documentation. Experience working with technical developers and integration teams. Strong analytical, problem-solving, and troubleshooting skills. Excellent communication and stakeholder-management skills. Preferred Qualifications Microsoft Dynamics 365 / Power Platform certifications such as MB-210, MB-230, MB-240, MB-280, PL-200 or relevant certifications. Experience with Customer Insights – Data is an added advantage. Experience with Azure services and third-party integrations is preferred. Experience working with Azure DevOps for backlog management, requirements, testing, and project tracking. Experience in global implementations involving multiple regions, business units, or countries. Experience in Managed Services / Application Support environments. Experience working in Agile/Scrum delivery methodologies. Key Competencies D365 CE Functional Consulting Customer Insights – Journeys / Marketing Automation D365 Sales / Customer Service / Field Service CRM Business Process Understanding Requirement Gathering & Analysis Solution Design & Functional Configuration Dataverse & Power Platform Testing & UAT Data Migration & Integrations Stakeholder Management Customer Communication Problem Solving & Troubleshooting Team Collaboration & Mentoring Education Bachelor’s degree in Computer Science, Information Technology, Business Administration, Finance, Marketing, or a related discipline. Why Join HSO India? Work on global Microsoft Dynamics 365 CE implementations and managed services projects. Gain exposure to complex Customer Insights – Journeys and CRM transformation initiatives. Work with international customers and cross-functional teams. Remote / Work From Home opportunity. Competitive compensation best in the market. Opportunities for continuous learning, Microsoft certifications, and career growth. Position Summary Position: D365 CE Senior Functional Consultant – Customer Insights & CRMLevel: 4.4 – Senior Functional ConsultantExperience: 7–10 YearsPrimary Module: Customer Insights – Journeys (CIJ, formerly Marketing)Additional Modules: Minimum 2 – Sales, Customer Service, and/or Field ServiceWork Mode: Remote / Work From Home – IndiaEmployment Type: Full-TimeSalary: Best in the Market
Software Engineering & Development
Senior Product Architect for Supply Chain Management HSO Studio Location: Remote Role overview The (Lead) Product Architect will provide product architecture leadership across our Advanced Supply Chain Management (ASCM) bundle of products for Microsoft Dynamics 365 Supply Chain Management. Built specifically for manufacturers and wholesale distributors, ASCM empowers organizations to streamline operations, improve fulfillment flexibility, and elevate the customer experience in a complex, omnichannel world. ASCM includes the following products, all designed to work together: Advanced Order Management, Advanced production Control, Advanced Warehouse Management, Essentials, Agent Integration Platform, Product Search and optional add-on Advanced Finance. This is an inward-facing technical product role responsible for translating business requirements from the Product Manager into scalable, high-quality technical solutions across multiple products within a domain. This position ensures product architecture, delivery, releases, and cross-product dependencies are aligned and effectively coordinated. You will safeguard the functional and technical feasibility, integrity, and quality of the product scope, while supporting domain-level alignment and enabling the product development team to deliver against the strategic product roadmap. Key responsibilities Define Product Architecture Partner with the Product Manager to understand the product vision, strategy, customer and market needs, and roadmap. Contribute to the product vision and roadmap based on deep functional and technical expertise, product feedback, and emerging technology insights. Document functional and technical requirements, solution designs, architectural principles, and technical decisions. Validate technical feasibility, performance impact, scalability, and product integrity together with the lead developer. Align technical design with user experience, persona-based user stories, business requirements, and the overall product strategy. Ensure desired features are designed as part of a cohesive, scalable, and functional product. Work with the product team to apply Studio’s newly defined AI technology, processes, and ways of working Oversee Product Development & Support Own and manage the product backlog, translating prioritised roadmap initiatives into epics and actionable work items. Work with development teams to design, build, test, and release products against the prioritised backlog and defined architecture. Facilitate development team ceremonies, support delivery cadence, and track progress against agreed work items and release schedules. Ensure the development team has a clear understanding of objectives, customer-driven requirements, and expected outcomes. Coordinate the product development lifecycle to ensure timely delivery and high-quality implementation. Manage implementation quality, testing outcomes, documentation, release notes, and complex Level 4 support topics. Align Cross-Product Architecture (Lead) Maintain an overview of all products within the domain and ensure architectural consistency across patterns, integrations, and technical decisions. Identify cross-product dependencies, assess the impact of new features, and mitigate architectural risks across the domain. Coordinate Domain Releases (Lead) Coordinate domain-level release planning, aligning scope, dependencies, timelines, and release practices across products. Support predictable delivery by proactively identifying and resolving cross-product risks and blockers. Facilitate Product Architect Alignment (Lead) Facilitate alignment among the team’s Product Architects, clarify ownership and responsibilities, and support decision-making on complex topics. Act as a trusted sparring partner for complex functional and technical matters across the domain. Qualifications Bachelor’s degree or equivalent Relevant experience as a Product Architect, Solution Architect, or similar role within a product development environment. Strong knowledge of the Microsoft technology stack, including Azure, Dynamics 365, Dynamics 365 SCM, and Power Platform. Proven experience with supply chain management in the wholesale, distribution, or manufacturing industry Understanding of modern product discovery and delivery methods, including user-experience-focused product design frameworks. Strong business and technical acumen, with the ability to translate business requirements into functional designs and technical specifications. Experience managing product lifecycles, backlogs, work plans, releases, and prioritised support requests. Strong collaboration, stakeholder management, analytical, and problem-solving skills. Ability to align architecture, dependencies, release planning, and risks across multiple products within a domain. Curious and proactive in exploring AI and modern technologies, with a strong continuous learning mindset and the ability to translate technological developments into business value. What we offer Competitive salary and benefits package The opportunity to shape product development at the forefront of Microsoft innovation, building technology products that drive business transformation. Opportunity to work with a talented and dynamic global team Professional growth and development opportunities
Sales & Business Development
As a Business Development Director you can expect to... Drive new business growth by positioning HSO’s Microsoft-based solutions and services to Professional Services organizations through consultative selling and relationship development. Own the full sales lifecycle, including prospecting, qualification, discovery, solution positioning, proposal development, negotiation, and contract execution. Lead introductory and executive-level client conversations, helping prospects identify business challenges and aligning HSO’s capabilities to their strategic objectives. Develop and execute targeted account strategies and sales plays to expand market presence and generate new opportunities within the Professional Services sector. Build and maintain strong relationships with prospective clients, leveraging industry expertise and Microsoft ecosystem knowledge to establish credibility and trust. Collaborate closely with delivery, pre-sales, and technical teams to ensure proposed solutions align with client requirements and business outcomes. Support response development for RFPs, proposals, and client presentations by applying Microsoft business applications expertise and consultative sales methodologies. Partner with Marketing and Business Development teams to develop lead generation campaigns, target vertical markets, and increase pipeline generation. Proactively identify, qualify, and nurture opportunities through networking, industry events, referrals, digital outreach, and existing professional relationships. Serve as a market advocate by staying informed on industry trends, competitive positioning, and emerging opportunities within the Microsoft ecosystem and Professional Services industry. You’re great at... Developing and executing measurable sales strategies focused on Microsoft-centric solutions and services. Building trusted relationships with Professional Services clients and aligning business challenges with meaningful technology solutions. Collaborating across sales, leadership, delivery, and technical teams to create successful client outcomes. Identifying and pursuing new business opportunities through strategic networking, industry engagement, and targeted outreach. Developing, managing, and advancing a healthy sales pipeline that consistently supports revenue growth objectives. Leveraging Microsoft ecosystem knowledge and professional relationships to effectively position HSO solutions in competitive markets. Managing complex sales cycles from qualification and solution scoping through negotiation and close. Navigating challenging business conversations and creating solutions that address client needs while driving business results. Staying current on industry trends, competitive developments, and innovations impacting Professional Services organizations. Sound interesting? If so, you’ll have... Degree in Business, Computer Science, Finance, or a related discipline, or equivalent combination of education and experience. 4+ years of experience selling Microsoft Business Applications, Cloud solutions, or related technology services. Prior consulting, business analyst, implementation, or product support experience related to Microsoft Business Solutions. Previous experience selling enterprise technology solutions, preferably within the Microsoft ecosystem. An established network and client base within the Professional Services sector. Proven success closing business application and technology sales opportunities as an Account Executive, Sales Representative, or similar client-facing sales role. Demonstrated ability to manage complex sales processes, navigate challenging client situations, and apply effective pricing and negotiation strategies. Experience developing new business, generating leads, and achieving sales targets in a consultative selling environment. Ability to thrive in a dynamic, entrepreneurial organization while working collaboratively within a team environment. Willingness and ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Cloud & Infrastructure
Cloud Solution Architect - Data & AI Location: UK (Hybrid)Practice: Data & AI About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full potential of Microsoft Dynamics 365, Azure, Data and AI technologies to deliver meaningful business outcomes. With operations across Europe, North America and Asia, HSO combines industry knowledge, technical excellence and a people-first culture to help customers modernise their businesses, transform operations and embrace innovation with confidence. As demand for Data & AI solutions continues to accelerate, we're expanding our Data & AI practice and looking for experienced Cloud Solution Architects to help shape the next generation of customer transformation programmes. The Role As a Cloud Solution Architect - Data & AI, you'll play a pivotal role in shaping and qualifying customer opportunities across the Microsoft cloud ecosystem. This is a highly visible role that sits at the intersection of sales, enterprise architecture and delivery, combining technical leadership with commercial thinking. You'll work closely with customers, Microsoft and internal stakeholders to understand business challenges, identify opportunities, design compelling solutions and create clear pathways from initial discovery through to successful delivery. You'll help organisations transform the way they use data, analytics and artificial intelligence, translating business ambition into practical, costed and deliverable solutions. Success in this role requires more than technical expertise. You'll need strong consulting and stakeholder management skills, the confidence to challenge assumptions, and the commercial awareness to ensure opportunities are both valuable for clients and aligned with HSO's delivery capability. What You'll Be Doing Opportunity Qualification & Solution Shaping Lead Data & AI opportunity qualification alongside Account Managers, Business Development teams and Enterprise Architects. Facilitate customer discovery workshops, architecture assessments and strategic discussions. Understand customer business drivers, challenges and desired outcomes. Help customers define realistic transformation roadmaps aligned to business priorities. Qualify opportunities using structured sales and consulting methodologies, including MEDDIC/MEDDICC approaches. Solution Architecture & Advisory Design end-to-end Data & AI solutions using Microsoft technologies and best practices. Shape modern analytics, AI and data platform architectures that are commercially viable and technically deliverable. Provide architectural leadership across data platform modernisation, analytics, AI and automation initiatives. Ensure alignment with Microsoft Cloud Adoption Framework and Azure Well-Architected principles. Communicate architectural trade-offs and recommendations to both technical and non-technical audiences. Commercial Leadership Translate customer requirements into proposals, statements of work, delivery plans and business cases. Produce solution estimates, cost models and phased implementation approaches. Support customers in understanding ROI, value realisation and investment considerations. Challenge unclear scope and identify delivery, cost and commercial risks early in the sales cycle. Work closely with delivery teams to validate assumptions before commitments are made. Growth & Go-to-Market Contribute to the evolution of HSO's Data & AI propositions and repeatable offerings. Develop demonstrations, accelerators, sales collateral and industry-specific solution narratives. Support RFPs, bid responses, executive presentations and proof-of-concept engagements. Collaborate with Microsoft stakeholders to drive pipeline growth and co-sell opportunities. Keep up to date with emerging Microsoft technologies and industry trends across Data & AI. What We're Looking For The ideal candidate combines strong technical capability with exceptional commercial awareness. You'll be equally comfortable discussing board-level business outcomes with executive stakeholders as you are diving into architecture decisions with technical teams. Commercial & Consulting Experience You'll have: Proven experience in a Solution Architecture, Pre-Sales, Consulting or Technical Advisory role. Experience working within a Microsoft partner, consultancy or enterprise technology environment. Strong commercial acumen and experience creating proposals, business cases and Statements of Work. The ability to qualify opportunities and challenge assumptions constructively. Excellent workshop facilitation, discovery and stakeholder management skills. Experience presenting to senior business and technical audiences. The ability to translate complex technical concepts into clear business value. Understanding of opportunity qualification methodologies such as MEDDIC or MEDDICC. Experience across industries such as manufacturing, retail, financial services, healthcare, public sector, not-for-profit, utilities or professional services would be advantageous. Technical Experience We recognise that few candidates will have expertise across every area listed below. We're primarily looking for strong Data & AI architecture experience across the Microsoft ecosystem. Essential Data & Analytics Microsoft Fabric Lakehouse architecture patterns Power BI and self-service analytics Semantic modelling and reporting solutions Data platform modernisation and analytics strategy Azure Data Platform Azure Data Lake Storage (ADLS) Azure Synapse Analytics Azure Databricks Azure SQL Database Azure Cosmos DB Azure Data Factory AI & Automation Azure AI Services Azure OpenAI Service Azure AI Foundry Copilot Studio Agentic AI patterns and intelligent automation solutions Document intelligence and AI-driven business use cases Data Engineering & Platform Delivery SQL Python and/or PySpark Data pipelines and transformation frameworks CI/CD concepts and deployment automation Azure DevOps and/or GitHub Infrastructure as Code awareness Environment promotion and release management approaches Advantageous Data Governance & Security Microsoft Purview Data governance frameworks Data lineage and catalogue solutions Information protection concepts Role-based access control Azure Key Vault Secure platform design principles Integration & Application Connectivity Azure Logic Apps Azure Functions Azure Service Bus Azure API Management Enterprise integration patterns Operational and analytical workload integration Certifications Microsoft certifications are not essential but are highly desirable, particularly across: Microsoft Azure Microsoft Fabric Data & Analytics Artificial Intelligence Security As a leading Microsoft partner, HSO actively invests in certification, specialisation and continuous learning, helping our consultants stay at the forefront of Microsoft's rapidly evolving technology landscape. Why Join HSO? This is an exciting opportunity to join one of Microsoft's most respected global partners during a period of significant growth in Data & AI. You'll have the opportunity to: Shape the future of HSO's Data & AI propositions and offerings. Work alongside Microsoft on strategic customer initiatives. Influence major digital, data and AI transformation programmes. Help organisations realise measurable value from data and artificial intelligence. Work with some of the most innovative technologies in the Microsoft ecosystem. Collaborate with highly skilled consultants, architects and delivery professionals across the globe. Benefit from continuous professional development, certification support and access to Microsoft's latest technologies. Most importantly, you'll have the freedom to combine commercial thinking, architectural leadership and innovation to create meaningful outcomes for customers and make a real impact on the future of Data & AI transformation. Ready to help shape the future of Data & AI? We'd love to hear from you.
ERP & CRM (e.g. D365 F&O, D365CE)
Job Description Position: D365 CE Senior Functional Consultant Company: HSO India Pvt. Ltd.Location: Remote / Work From Home (India)Experience: 7–10 YearsEmployment Type: Full-TimeWork Mode: Remote / Work From HomeWorking Hours: Day Shift / General Shift (Timings to be finalized) About the Role HSO India is looking for an experienced D365 CE Senior Functional Consultant to join our Microsoft Dynamics 365 Customer Engagement practice. The ideal candidate should possess strong functional expertise in the Sales module along with hands-on experience in any two additional D365 CE modules. The consultant will work closely with global customers to understand business requirements, design solutions, and deliver successful Dynamics 365 CE implementations. Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Lead functional workshops, requirement discovery sessions, and solution design discussions. Configure and implement Microsoft Dynamics 365 Customer Engagement solutions based on business needs. Demonstrate strong expertise in the Sales module and at least two additional CE modules. Prepare functional design documents, process flows, user stories, and solution documentation. Collaborate with technical consultants, developers, architects, and project managers to deliver high-quality solutions. Support data migration, testing activities, user acceptance testing (UAT), and production deployments. Conduct end-user training and create user documentation. Provide post-go-live support and recommend process improvements. Follow Microsoft implementation best practices and HSO delivery methodologies. Required Skills & Experience 7–10 years of overall IT experience with significant experience in Microsoft Dynamics 365 Customer Engagement. Mandatory expertise in the D365 CE Sales module. Hands-on experience in any two of the following modules: Customer Service Field Service Marketing (Customer Insights – Journeys) Project Operations Experience in end-to-end D365 CE implementation projects. Strong business analysis, requirement gathering, and solution design capabilities. Experience in configuring Dynamics 365 CE without extensive custom development. Understanding of Dataverse, Power Platform, business process flows, security roles, and integrations is preferred. Ability to work independently in a remote and global delivery environment. Strong stakeholder management and client-facing consulting experience. Preferred Qualifications Microsoft Dynamics 365 Customer Engagement Functional certifications are preferred. Experience working in Agile/Scrum delivery environments. Exposure to Power Platform (Power Apps, Power Automate, Power BI) is an added advantage. Soft Skills Excellent verbal and written communication skills. Strong presentation and client interaction skills. Excellent analytical and problem-solving abilities. Ability to manage multiple priorities and work collaboratively across global teams. Self-motivated with a proactive approach and ownership mindset. Why Join HSO? Work with one of the leading Microsoft Solution Partners. Opportunity to collaborate with global clients across multiple industries. Flexible remote working environment. Continuous learning, Microsoft certifications, and career development opportunities. Inclusive, collaborative, and innovation-driven work culture.
Human Resources & Talent
Resource Coordinator About HSO HSO is a leading global Microsoft partner specialising in business transformation powered by the Microsoft Cloud. With deep expertise across Microsoft Dynamics 365, Microsoft Azure, Data and AI, and the Microsoft Power Platform, we help organisations modernise their operations, unlock data-driven insights and embrace innovation. Our people are at the heart of our success. We offer a collaborative and supportive environment where colleagues can develop their skills, contribute ideas and make a meaningful impact for our customers. The role As a Resource Coordinator, you will support the effective allocation of colleagues across HSO’s customer projects and service lines. Working closely with the Resource Manager, Project Directors, Project Managers and Team Heads, you will help ensure that projects have the right skills and capacity in place at the right time. You will also work with the recruitment team to provide visibility of current and future hiring requirements. This is a highly collaborative role that requires strong organisation, clear communication and the confidence to work with stakeholders across the business. What you’ll do Support the Resource Manager with the allocation of colleagues across projects and service lines. Help ensure project teams are appropriately resourced to begin work at the agreed time. Identify potential resourcing gaps, risks or conflicts and raise them promptly with the relevant stakeholders. Work with Project Managers to understand and respond to changes in project resource requirements. Maintain accurate and up-to-date information on colleagues’ skills, experience and availability. Update resource information to reflect new starters, internal changes and leavers. Review weekly forecasts across service lines to ensure that resource demand is accurately recorded. Monitor utilisation levels and highlight where colleagues may be overallocated or underutilised. Support reporting on resource capacity, demand, availability and utilisation for senior stakeholders. Contribute to forecasting and demand-planning activities using systems such as Microsoft Dynamics 365 Project Operations and other relevant reporting tools. Work with Team Heads to identify suitable people for projects, balancing skills, availability, development needs and location. Help minimise unnecessary travel when considering project assignments. Work with the recruitment team to communicate current and anticipated hiring priorities. Identify opportunities to improve resource-allocation, reporting and demand-planning processes. Provide additional coordination and administrative support to the Resource Manager when required. What you’ll bring Experience in resource coordination, workforce planning, project coordination, operations or a similar role. Strong organisational skills, with the ability to manage changing priorities and maintain accurate information. Clear and confident communication skills. The ability to build effective working relationships with stakeholders at different levels. A proactive approach to identifying and resolving potential issues. Strong attention to detail and confidence working with data. The ability to balance business requirements with colleagues’ skills, availability and development needs. Experience using Microsoft Excel and other reporting or business-management systems. Experience within a consultancy, professional-services or project-based environment would be helpful but is not essential. What success looks like Projects have access to the skills and capacity they need at the right time. Resource information, forecasts and utilisation data remain accurate and current. Resourcing risks and conflicts are identified early and communicated clearly. Project, service-line and recruitment stakeholders have greater visibility of future resource demand. Allocation processes become increasingly consistent, efficient and data-led. What we offer At HSO, you’ll join a collaborative and growing international organisation where you can develop your skills and build relationships across the business. We offer: Opportunities for learning, development and career progression. A supportive and inclusive working environment. Exposure to a wide range of teams, projects and business areas. The opportunity to contribute to the continued improvement of how HSO plans and deploys its people. A competitive salary and benefits package. Inclusion at HSO We are committed to creating an inclusive environment where everyone feels respected, supported and able to contribute. We welcome applications from people with different backgrounds, experiences and perspectives. We recognise that candidates may not meet every requirement listed, so we encourage you to apply if you believe your skills and experience could make you successful in the role.
Data & AI
At HSO, we're looking for a proactive and skilled Data Engineer to join our growing team. In this role, you'll design, build, and optimize modern data platforms that enable organizations to unlock the full value of their data. Working with Microsoft Fabric, Azure technologies, and modern engineering practices, you'll help deliver scalable, secure, and high-performing data solutions for our clients. About HSO At HSO, we're more than a global IT consultancy, we're a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, Data & AI, and our own industry-specific solutions. Key Responsibilities Design, develop, and maintain scalable data solutions using Microsoft Fabric, Azure Data Factory, and Azure technologies. Build, maintain, and optimize data pipelines using Python, PySpark, SQL, Microsoft Fabric, and Azure Data Factory. Develop and support ETL/ELT processes, data integration workflows, and orchestration solutions. Work with structured and unstructured data from multiple sources. Implement and maintain data models that support reporting, analytics, and AI workloads. Ensure data quality, governance, security, and compliance across data platforms. Monitor, troubleshoot, and optimize data pipelines, workflows, and platform performance. Collaborate with consultants, architects, and client stakeholders to deliver business-driven data solutions. Leverage AI-assisted development tools such as GitHub Copilot and Microsoft Copilot to improve productivity and code quality. Contribute to the continuous improvement of engineering standards, best practices, and technical documentation. Support CI/CD processes and automated deployment of data solutions. Requirements Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 3+ years of experience in data engineering. Hands-on experience with Microsoft Fabric (required). Strong programming skills in Python and PySpark. Strong knowledge of SQL and data modelling principles. Experience designing and building modern data pipelines and ETL/ELT processes. Experience with Azure Data Factory (ADF) and data integration solutions. Experience with Azure data technologies and cloud-based data platforms. Familiarity with Data Lake, Lakehouse, and Data Warehouse concepts. Experience with Git, CI/CD pipelines, and DevOps practices. Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, or similar solutions. Strong analytical and problem-solving skills. Excellent communication skills and the ability to work in a collaborative, international environment. What We Offer Competitive Compensation aligned with your experience and performance. Global Exposure: Collaborate with international teams on large-scale projects for leading corporations. Learning & Development: Access Tech Updates sessions, team events, the Microsoft Learning Platform, free Microsoft certification exams, and tailored training programs to support your career and certification goals. Career Growth Opportunities: Develop your expertise within a global Microsoft partner and collaborate with experienced professionals across international teams. Cutting-Edge Technology: Work with Microsoft Fabric, Azure Data Factory, AI-powered tools, and modern data engineering practices to deliver impactful solutions. #LI-IH1
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 F&O PMA Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect on complex, enterprise-scale Dynamics 365 Finance & Operations implementations, with primary ownership of the Project Management & Accounting (PMA) solution architecture across multiple modules and workstreams. Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions that align with organizational goals and operational requirements. Lead solution envisioning, assessment, and advisory activities during analysis phases, ensuring business objectives, processes, and technology capabilities are aligned within a cohesive enterprise solution. Own and validate end-to-end functional solution design across PMA, finance, operations, integrations, data, security, reporting, and related business processes. Direct Business Process Analysis (BPA), Solution Blueprint development, and Fit/Gap assessments, ensuring recommendations align with Microsoft standards, industry best practices, and client objectives. Lead enterprise-level project estimation efforts, including scope definition, delivery strategy, resource planning, risk identification, and commercial assumptions. Serve as the functional design authority throughout design, build, testing, deployment, and go-live activities, guiding teams through complex decisions, trade-offs, and architectural challenges. Establish and govern testing strategies and issue resolution processes across functional workstreams, integrations, and cross-module dependencies. Review and formally approve key project deliverables, including functional specifications, test scripts, data migration strategies, deployment plans, and readiness activities. Ensure training, adoption, and knowledge transfer strategies position clients for long-term success, self-sufficiency, and ongoing solution optimization. Act as the senior escalation point for functional and solution-related issues during implementation, hypercare, and post-go-live stabilization. Contribute to the evolution of HSO delivery methodologies, standards, best practices, and implementation accelerators while mentoring Functional Solution Architects, Senior Consultants, and Functional Consultants across delivery teams. Travel as client and business needs require, typically up to 30%. You’re great at… Mentoring and developing junior architects, consultants, and technical resources across onshore and offshore teams. Articulating architectural options, business impacts, trade-offs, and risks associated with different solution approaches. Providing executive-level leadership and establishing credibility with client stakeholders and project teams. Influencing without direct authority and driving alignment across large, complex, and matrixed organizations. Leading and collaborating with cross-functional, geographically distributed, and virtual teams. Balancing strategic thinking with disciplined execution and delivery excellence. Prioritizing competing demands while communicating commitments clearly and effectively. Solving complex business and technical challenges with pragmatic, scalable solutions. Learning new industries, technologies, and business concepts quickly and applying them effectively. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting, Business Administration, Information Systems, or a related field. CPA certification preferred but not required. 8+ years of combined experience delivering Microsoft Dynamics 365 F&O and/or AX solutions, including the architecture and implementation of complex enterprise systems. Experience completing at least three full-cycle implementations of the Project Management & Accounting (PMA) module within Dynamics 365 F&O. Proven success leading multi-phase, multi-country, enterprise-scale implementations. Experience across the full project lifecycle, including assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization. Demonstrated ability to deliver measurable business value for executive stakeholders and serve as a trusted advisor during key business and technology decisions. Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences. Working knowledge of relevant ISV solutions, integrations, and Microsoft ecosystem tools. Ability to move seamlessly between executive-level architecture discussions and hands-on delivery leadership as project demands require. Microsoft Dynamics 365 F&O Financials certifications preferred. Familiarity with and/or experience using D365 F&O Workflow. Flexibility to travel as client and business needs dictate. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 F&O Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect on complex, enterprise-scale Dynamics 365 Finance & Operations implementations, owning the overall functional architecture across multiple modules, business areas, and workstreams. Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions that support long-term business objectives. Lead solution envisioning, assessment, and analysis activities, ensuring business requirements, operational goals, and technology capabilities align within a cohesive enterprise solution. Own and validate end-to-end functional solution design across finance, operations, integrations, data, security, reporting, and related business processes. Lead Business Process Analysis (BPA), Solution Blueprint development, and Fit/Gap assessments, providing recommendations aligned with Microsoft standards and industry best practices. Contribute to enterprise-level project estimation efforts, including scope definition, delivery strategy, resource planning, risk identification, and commercial assumptions. Serve as the functional design authority throughout design, build, testing, deployment, and go-live activities, guiding teams through complex business and technical decisions. Establish and govern testing strategies, issue resolution processes, and cross-functional coordination to ensure successful delivery across integrations and dependent workstreams. Review and approve key project deliverables, including functional specifications, test scripts, data migration strategies, deployment plans, and readiness activities. Ensure training, knowledge transfer, and adoption strategies position clients for long-term success, operational ownership, and self-sufficiency. Act as the senior escalation point for functional and solution-related issues during implementation, hypercare, and post-go-live stabilization. Contribute to the evolution of HSO delivery methodologies, standards, accelerators, and best practices while mentoring Functional Solution Architects, Senior Consultants, and Functional Consultants across the organization. Travel as client and business needs require. You’re great at… Articulating architectural options, trade-offs, risks, and recommendations across multiple solution approaches. Providing senior leadership and executive presence throughout complex consulting engagements. Building trusted relationships with client executives, business stakeholders, and delivery teams. Influencing without direct authority and driving alignment across large, matrixed organizations. Leading and collaborating with cross-functional, geographically distributed, and virtual teams. Balancing strategic thinking with practical execution and delivery discipline. Prioritizing competing demands and communicating commitments clearly and effectively. Solving complex business and technology challenges with pragmatic, scalable solutions. Coaching, mentoring, and developing architects and consultants to raise overall delivery quality and consistency. Learning new industries, business processes, technologies, and platform capabilities quickly and thoroughly. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting, Business Administration, Information Systems, or a related field; CPA strongly preferred. 8+ years of combined experience delivering Microsoft Dynamics 365 F&O and/or AX solutions, including the architecture and implementation of complex enterprise systems. Proven experience leading multi-phase, multi-country, enterprise-scale implementations. Experience across the full project lifecycle, including assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization. A demonstrated ability to deliver measurable business value for executive stakeholders and serve as a trusted advisor during key decision-making processes. Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences. Working knowledge of relevant ISV solutions, integrations, and broader Microsoft ecosystem tools. The ability to operate comfortably between executive-level architecture discussions and hands-on delivery leadership as project demands require. Microsoft Dynamics 365 F&O Financials certifications preferred. Familiarity with and/or experience using D365 F&O Workflow. Flexibility to travel as the needs of clients and the business dictate. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
Job Title: D365 F&O Technical Architect / Lead DeveloperDepartment:D365 F&O / UO Location: India Work Type: Hybrid / Remote Experience: 8–12 Years Designation: 5.3 Lead Technical Consultant/5.2 Managing Consultant About HSO HSO is a leading Microsoft Solutions Partner and a member of Microsoft's Inner Circle, delivering global business transformation solutions using Dynamics 365, Power Platform, Azure, and Microsoft technologies. Job SummaryWe are seeking a highly skilled Lead D365 F&O Technical Architect / Lead Developer to lead technical design, X++ development, DevOps, and environment management for D365 F&O projects. The role requires a strong mix of hands-on development, technical leadership, release management, and client engagement. Key Responsibilities · Lead technical architecture, design, and development of D365 F&O solutions. · Develop and review X++ customizations, extensions, integrations, and reports. · Manage Azure DevOps repositories, CI/CD pipelines, and deployment processes. · Own LCS and environment management across Development, UAT, Pre-Prod, and Production environments. · Design integrations using OData, Dual Write, Business Events, APIs, and Azure services. · Conduct code reviews, performance tuning, and technical quality assurance. · Mentor developers and establish technical development standards. · Support solution delivery, upgrades, deployments, and production support activities. · Collaborate with functional consultants, architects, and customer stakeholders. Required Skills · 8–12 years of Microsoft Dynamics AX / D365 F&O technical experience. · Strong expertise in X++, Extensions, Data Entities, DMF, and SSRS. · Hands-on experience with Azure DevOps, Git, Build & Release Pipelines, and CI/CD. · Strong knowledge of D365 F&O architecture, LCS, and environment management. · Experience with integrations using OData, REST APIs, Dual Write, Dataverse, and Azure services. · Strong SQL and performance optimization skills. · Proven leadership experience managing technical teams and workstreams. · Excellent communication and stakeholder management skills. Good to Have · MB-500 Certification. · Experience with Power Platform and Dataverse. · D365 F&O upgrades and code migration projects. · RSAT and automated testing experience. · Global multi-country D365 F&O implementation experience.
ERP & CRM (e.g. D365 F&O, D365CE)
About HSO HSO is a leading Microsoft Solutions Partner and Inner Circle member, helping organizations transform their business using Dynamics 365, Power Platform, Azure, Data & AI. Job Summary We are seeking a Data Architect Lead to drive enterprise data architecture, migration, integration, governance, and AI-enabled transformation initiatives across Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Customer Engagement (CE) programs. The ideal candidate will combine strong data leadership with hands-on expertise in data migration, modern data platforms, AI-enabled delivery, and client advisory. Key Responsibilities · Lead data architecture, migration strategy, governance, and modernization initiatives for D365 F&O and CE programs. · Own end-to-end data migration delivery including assessment, profiling, mapping, cleansing, transformation, validation, reconciliation, and cutover planning. · Design scalable integration architectures across D365, Dataverse, Azure, Power Platform, and third-party applications. · Leverage AI and automation to improve data migration, data quality, testing, documentation, and delivery productivity. · Establish standards for Data Governance, Master Data Management (MDM), Data Quality, and Data Security. · Build reusable migration frameworks, accelerators, and AI-enabled delivery approaches. · Lead client workshops, architecture reviews, solution design, pre-sales activities, estimates, and RFP responses. · Mentor and develop Data Consultants, Migration Specialists, and Architects. Required Skills & Qualifications · 10–15 years of experience in Data Architecture, Data Migration, Data Engineering, or Enterprise Data Management. · Proven experience delivering enterprise data and migration solutions for D365 F&O and/or D365 CE. · Strong expertise in: o Data Migration & ETL o Data Governance o Master Data Management (MDM) o Data Quality Management o Data Warehousing & Analytics · Hands-on expertise with data migration and integration technologies including KingswaySoft, Azure Data Factory (ADF), SSIS, Dataverse, D365 Data Management Framework (DMF/DIXF), Azure SQL / SQL Server, and other Microsoft data platform technologies. · Experience designing and implementing data solutions using Microsoft Fabric, Azure Data Lake, Synapse Analytics, and related Azure data services. · Experience with Dual Write, enterprise integrations, and large-scale data transformation programs. · Practical experience using AI and Generative AI for data assessment, mapping, migration acceleration, reconciliation, validation, testing, documentation, and delivery automation. · Strong client-facing, consulting, stakeholder management, leadership, and mentoring skills. · Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, Engineering, or a related field. --- Good to Have · Experience with Azure OpenAI, Copilot Studio, and AI-powered data management solutions. · Experience migrating from Salesforce, SAP, Oracle, or other enterprise platforms. · Microsoft Dynamics, Azure Data, Fabric, AI, or Data Engineering certifications. · Experience building AI-assisted migration accelerators and automation frameworks. Why Join HSO? Join a global team leading the convergence of Data, AI, and Business Applications, helping customers modernize enterprise data platforms while shaping HSO's future AI-enabled delivery model.
Finance & Operations
HSO is a fast-growing global IT consultancy firm with over 3,000 employees across 30+ countries, specializing in business transformation powered by Microsoft technologies. With ambitious growth plans, both organically and through acquisitions, we are strengthening our Group Finance function. We are looking for an experienced Group Treasury Manager who can take ownership of operational treasury activities and grow into building and leading a future treasury function. Your Role As Group Treasury Manager, you will play a pivotal role in shaping and strengthening treasury processes across HSO’s international organization. Acting as the central point of expertise, you will work closely with senior finance stakeholders to oversee liquidity, funding, intercompany cash flows, banking relationships, and financial risk management, while helping build a scalable treasury foundation that supports HSO’s continued growth. This is a high-impact, hands-on opportunity for a proactive treasury professional who combines strategic perspective with operational excellence. You will take ownership of this function, work with a high degree of autonomy, and play an important role in bringing greater structure, control, and maturity to the treasury function as the business continues to expand globally. This is initially a hands-on individual contributor role, with the opportunity to build and potentially lead the treasury function as the business grows. Key Responsibilities Core responsibilities from day one: cash visibility, liquidity forecasting, banking relationships, loan/repayment tracking, intercompany funding.Development/future scope: treasury policies, insurance risk coordination, factoring, M&A treasury integration, future team/process build-out. Key Responsibilities by function Operational Treasury Management Manage day-to-day treasury operations at HSO Group level Oversee cash positioning, forecasting, and liquidity management to ensure timely meeting finance obligations by HSO Group Manage cash flow forecasting process within HSO; provide guidance and oversee CF forecasting by BUs, own consolidated CF reporting/forecasting Manage intercompany flows and internal funding structures Ensure proper visibility and control over group cash flows Banking & Financing Manage relationships with banking partners Oversee loan structures, repayments, and financing products Support ongoing funding needs across entities Maintain regular cadence in managing loans and banking obligations Financial Risk & Controls Monitor FX, liquidity, and financial risks Develop and maintain financial covenants risk management reporting for internal and external stakeholders Own development of treasury policies and controls Support coordination of insurance-related financial risk topics in collaboration with relevant internal stakeholders (future scope) M&A & Growth Support (future scope) Support treasury-related activities in acquisitions and integrations Ensure alignment of cash structures in newly acquired entities Contribute to scaling treasury processes as HSO continues to grow Work on implementation of factoring solutions What We’re Looking For You are: A strong hands-on operator who takes ownership Assertive, ambitious, and proactive Able to work independently with minimal supervision Comfortable in a fast-growing, international environment Culturally aligned and able to collaborate across global teams You have: 7+ years of experience in treasury or corporate finance Strong experience in operational treasury activities (cash flow forecasting, liquidity management, intercompany flows) Experience managing banking relationships, financing arrangements, and loan facilities from a corporate borrower perspective Experience working with ERP systems, banking platforms, treasury tools, and strong Excel/cash-flow modelling capabilities Ability to step into the role as a quick starter (hands-on and practical) International exposure or experience in multi-entity organizations Bachelor’s or Master’s degree in Finance, Accounting, or Economics Excellent English communication skills Helpful to have (but not implicitly needed from day one): Experience with factoring Relevant professional qualification or interest in treasury/finance certification, such as ACT, CTP, CFA, or equivalent is considered an advantage Why Join HSO Growth & Development A visible Group-level role with direct impact on the maturity of treasury across an international, fast-growing organizationCollaborative CultureAn open and international environment with strong team collaboration across countries.Career OpportunitiesOpportunity to grow into a leadership role as the function expandsAttractive CompensationCompetitive salary aligned with seniority and experienceReady to ApplyIf you are a hands-on treasury professional who wants to build structure, improve cash visibility, and help shape the future treasury function of a growing international organization, we would be pleased to hear from you.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 F&O Lead Functional Consultant, you can expect to… Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, owning delivery outcomes, solution quality, and alignment with overall project objectives while ensuring consistency with broader solution architecture. Facilitate Business Process Analysis (BPA) workshops, guide stakeholder discussions, and translate business requirements into structured functional designs and scalable solution approaches. Lead Fit/Gap analysis activities, evaluating business needs against system capabilities, recommending solution strategies, and progressing decisions while identifying areas requiring architectural guidance. Drive functional design decisions within your assigned domain, ensuring solutions are scalable, maintainable, and aligned to long-term business and system objectives. Configure and oversee configuration of Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, and related financial processes. Collaborate across workstreams to manage dependencies, align integrations, support data flows, and minimize downstream impacts to the overall solution. Contribute to broader solution design discussions by providing expertise on process transformation, data structures, system behavior, and business process optimization. Identify and proactively manage risks related to functional design, process alignment, and data integrity, helping maintain project quality and delivery momentum. Guide testing and validation activities within your workstream, ensuring solutions meet business requirements and support end-to-end process integrity. Support data migration efforts through functional validation, mapping reviews, transformation logic assessment, reconciliation, and issue resolution. Lead client-facing discussions, provide recommendations, facilitate decision-making, and communicate complex concepts clearly to business and technical stakeholders. Review deliverables produced by junior consultants, providing coaching, direction, and quality oversight while contributing to estimates, solutioning activities, and broader project success. You’re great at… Taking ownership of functional solution areas and driving successful outcomes with increasing independence and accountability. Operating effectively in complex consulting environments while balancing hands-on delivery responsibilities with leadership expectations. Connecting business processes to system capabilities and understanding the impact of decisions across the broader solution landscape. Facilitating workshops and structured discussions that move stakeholders from requirements to actionable decisions, even in ambiguous environments. Balancing speed and quality while maintaining alignment to standards, governance, and long-term solution integrity. Managing dependencies across workstreams and ensuring your solution area integrates seamlessly with related business and technical components. Communicating effectively with both business and technical audiences, translating complexity into clear direction and recommendations. Identifying risks early and proactively addressing issues before they affect project timelines, quality, or outcomes. Coaching and mentoring junior team members through effective guidance, delegation, and knowledge sharing. Maintaining strong ownership, accountability, attention to detail, and commitment to delivering high-quality results. Understanding how functional decisions contribute to overall project success, client value, and business outcomes. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field. 5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations in complex implementation environments. Deep functional expertise across Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting. Experience owning functional workstreams or defined solution areas within D365 F&O implementations, with accountability for successful delivery outcomes. Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash. Demonstrated experience facilitating workshops, gathering requirements, conducting Fit/Gap analysis, and translating business requirements into structured functional designs. Experience supporting configuration strategy, testing, and data migration activities throughout multiple phases of the project lifecycle. Experience working within Microsoft partner or consulting delivery environments and collaborating across cross-functional project teams. Confidence engaging directly with clients, contributing to solution discussions, and guiding stakeholders toward decisions. Working knowledge of the Microsoft ecosystem, including Power Platform, integrations, and Azure-based services. Strong analytical, communication, problem-solving, and organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics 365 Finance certifications preferred. Functional experience with the Project Management & Accounting (PMA) module preferred, but not required. Willingness to travel as needed to support client engagements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 Lead Supply Chain Consultant you can expect to... Serve as a trusted advisor to clients, providing business process and application consulting throughout Dynamics 365 Finance & Operations Supply Chain implementations. Lead client-facing design discussions and collaborate with project teams to gather requirements, validate solutions, and drive successful project outcomes. Implement, configure, and optimize D365 F&O Supply Chain modules to align with client business processes and operational goals. Develop functional requirements, solution designs, and supporting documentation that guide development, enhancements, and overall solution delivery. Create prototypes, document procedures, and communicate solution approaches clearly across project stakeholders and delivery teams. Perform advanced solution configuration and customization while ensuring alignment with business requirements and implementation best practices. Lead testing and quality assurance activities, including coordinating user acceptance testing, validating enhancements, and ensuring solution accuracy. Facilitate communication between testing teams and technical and functional resources to drive timely issue resolution. Apply established implementation methodologies to deliver high-quality projects and identify opportunities to improve solution adoption and business value. Train power users and end users on efficient use of the solution, sharing best practices and practical tips to support long-term success. Travel to client sites as needed to support project delivery and client engagement. You’re great at... Applying strong functional, analytical, presentation, and documentation skills to solve complex business challenges. Developing effective training materials and delivering engaging knowledge transfer sessions. Building trusted relationships with clients, partners, and project stakeholders. Prioritizing responsibilities, managing competing demands, and communicating commitments effectively. Collaborating within highly engaged, cross-functional project teams. Solving complex problems with creative, practical solutions. Learning new concepts, technologies, and business processes quickly and thoroughly. Communicating effectively across both business and technical audiences. Sound interesting? If so, you’ll have... Bachelor’s degree in Supply Chain, Logistics, Engineering, or a related field. 4+ years of experience as a Dynamics 365 Finance & Operations Supply Chain Consultant. Experience participating in all phases of multiple D365 F&O implementation projects. Hands-on implementation experience across Products and Inventory, Procure-to-Pay, Order-to-Cash, Warehouse Management, Transportation Management, Master Planning, Demand and Supply Forecasting, Intercompany Trade, and Enterprise Asset Management. Expertise developing functional specifications, gap analysis documentation, and end-user training materials. Experience organizing and managing resources throughout testing and quality assurance phases. Ability to troubleshoot, triage, and resolve bugs and issues while leveraging Microsoft-provided technical resources. D365 F&O Supply Chain certifications highly desired. Flexibility to travel as client and business needs require. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Human Resources & Talent
HSO International - HR Officer Title: HR Officer Location: Near Johan Cruijff ArenA De Entree 201, 1101 HG Amsterdam, Netherlands Candidates must reside in the Netherlands and possess full working rights to apply for this role. Work type: Hybrid, office presence required (80%) Job type: Full-time, 1 Year contract Schedule: Monday to Friday, 9:00 am – 5:00 pm CET Start date: ASAP Are you an experienced HR Officer looking for a hands-on operational HR role? Whether you're an experienced HR professional or returning to HR after a career break, the HSO International HR Officer role could be a great fit for you. We are looking for a knowledgeable and approachable HR professional who enjoys working on day-to-day HR operations and acting as a trusted point of contact for employees and managers. You'll support onboarding, employee relations, HR administration, and compliance across our international business. The ideal candidate will have experience in an international environment, a good understanding of Dutch and European employment legislation, and be comfortable working from the office four days a week. This role is perfect for someone who enjoys operational HR work, values becoming a subject matter expert, and is looking for a long-term HR Officer position focused on delivery and support. About HSO International Founded in the Netherlands in 1989, HSO has grown into one of the world’s leading Microsoft partners. With 2,500+ employees in Europe, Asia, and North America, HSO supports local and international businesses in retail, wholesale, industry, and ( technical) services, so that they can use digital technology to make a difference. HSO International is a part of the HSO Group, focused on global rollouts of Microsoft business applications. Working as part of the HSO International HR team means that daily you will be dealing with International HR related issues. You will be part of a small, experienced team that will support you and help you grow your knowledge and experience across all matters in relation to international HR and recruitment. Job Description HSO International is looking for an HR Officer. The main purpose of this role is to work alongside and provide support to the HR Manager and to work together with the other members of the HR Team. Job function Main duties will include, but not be limited to: Creating new hire offers/salary proposals. Assisting with employee applications for the 30% ruling. Assist with Employee VISA requirements and relocation process. Onboarding/offboarding activities. Organizing and managing the induction/onboarding days for new hires. Back-up for processing the monthly payroll. Assisting with the HSO International Events & Trainings. Managing HR documents (e.g., employment records, employee personal records, and onboarding guides) Updating internal databases and Excel. Supporting with end-of-year reviews and administrative tasks. Overseeing employee engagement-related matters. Audit administrative assistance. Experience and Skills Essential: Located in the Netherlands Right to work in the Netherlands Able to travel to the head office as and when required An excellent level of English, verbal and written Experience in an HR environment Strong administration skills Prioritization and organizational skills Clear and transparent communication Critical Thinking and problem-solving Presentable, professional, and punctual Excellent team player Desired Experience / Skills: Experience in an administrative role within HR Dutch language skills, verbal and written, would be an advantage but are not essential HR and/or Administration Diploma or Degree or studies in a related field Knowledge of Dutch Law and regulations Benefits Development and growth This position offers dynamic opportunities for growth. You can continually develop your skills and advance your career in a supportive environment. Fun and success We are professionals who don’t mind working hard. However, when you join HSO International, you will also join a pleasant working environment with colleagues who are ready to help. Because without cooperation and fun, there is no success! Freedom and responsibility We will not tell you what you are supposed to do today, tomorrow, or next week. You get the freedom and flexibility to define your approach, your priorities, and the way you will solve the challenges ahead of you. A good reward You will receive an excellent salary and good fringe benefits such as a laptop and a mobile phone.
Consulting & Advisory
We are looking for a mid-level D365 F&O Technical Consultant to work on product/platform development. This role focuses on building scalable, reusable, and upgrade-safe solutions that can be deployed across multiple customers or business units. You will contribute to the design and development of product features, frameworks, and integrations within the D365 F&O ecosystem. Key Responsibilities:• Assist in designing and developing features, modules, and reusable components on the D365 F&O platform using X++, Azure services, and Microsoft stack.• Collaborate with product managers and senior developers to understand product requirements and contribute to technical solutioning.• Build and enhance data entities, reports, business logic, and user interface components.• Contribute to the creation of product APIs and integrations using OData, REST, or Azure Logic Apps.• Participate in code reviews, unit testing, and debugging to ensure high-quality, reliable code.• Maintain technical documentation for developed features.• Stay up to date with D365 F&O updates, Microsoft roadmap, and apply relevant features to enhance product functionality.• Works independently as well as in a team environment.• Works toward learning new modules / technologies as per the project requirements.Required Skills & Experience:• 4-7 years of experience working with D365 F&O, Dynamics AX, or relevant ERP product development.• Solid understanding of object-oriented programming; experience with X++, C#, or similar languages.• Familiarity with database concepts, SQL, and basic reporting tools.• Interest in building scalable, reusable product features rather than project-specific customizations.• Strong analytical thinking and willingness to work across both frontend and backend components.• Good communication and documentation skills.• Ability to work in an agile, collaborative team environment.
ERP & CRM (e.g. D365 F&O, D365CE)
Job Role: Senior Technical Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Key Responsibilities: As a Senior CE Technical Consultant, you will oversee your own career and personal development with the support of our organization, working side by side with the customers, making a difference. Just in a few weeks’ time you will be ready to step into the exciting world of business consultancy and business processes, supported by the newest Microsoft solutions. Experience with requirement gathering, design, develop and implement Dynamics 365 CE solutions of Sales, Customer Service, Field Service, Marketing and Project Operations for AEC (Architecture, Engineering, Construction) and Legal Industries. Deliver high quality business and software application services to clients. The creation of high quality and sustainable client solutions. Strong understanding of D365 CE architecture and customization capabilities. Strong technical background in Dynamics 365 CE Customization & Configuration and Power Platform. Highly skilled in Plugins, Custom API, JavaScript/Typescript, Power Automate and Power Apps for Dynamics 365 CE to extend and enhance core functionalities. Understanding of Dataverse security roles, field-level security, and environment governance Design and extend model-driven apps, with exposure to canvas apps where required. Experience in Third-party Integration and Azure Integrations (Azure Functions, Azure Logic Apps, Azure Service Bus) and Portals/Power Pages. Experience in configuring build and release pipelines using YAML in Azure DevOps. Good to have experience in Power BI Reporting/Dashboards. Good to have exposure to ETL (Azure Data Factory / SSIS / Any other Data Migration exp) Experience with version control systems like GIT, build automation, and release management using Azure DevOps. Enforce best practices for coding standards, ensuring high-quality, maintainable, and efficient code. Analyze and troubleshoot complex issues, providing effective and timely solutions. Conduct code reviews to provide constructive feedback and mentor junior developers. Collaborate with cross-functional teams to identify and resolve challenges in the development process. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Meet customer expectations of business knowledge, skills, and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participate in pre-sales activities as requested. Apart from the development tasks, should involve on the Architect roles and responsibilities. Always represent HSO in a professional and positive manner. Advise customers on industries best practices in a proactive rather than passive way Certifications: Power Platform Developer Associate (PL-400) PL-600: Microsoft Power Platform Solution Architect Qualifications and Skills: Bachelor’s degree Excellent written and verbal communication skills. Minimum 5 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must. Benefits: Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years) PF NPS (Optional) HSO Perks Great Work Culture
Customer Success / Support
Managed Service Business Lead Consultant About HSO: HSO is a global Microsoft solutions partner delivering consistent, cost-effective implementations through a unified methodology and providing worldclass, 24/7 proactive managed services to customers worldwide. As a full-service Microsoft Partner, we hold all six Microsoft Cloud Partner Program Solution Designations across Business Applications, Data & AI, Digital App & Innovation, Infrastructure, Modern Work, and Security. For over 21 years, we have been a proud member of Microsoft’s Inner Circle—an elite group representing the top 1% of global partners—and we are also recognised as a Microsoft FastTrack Partner, ensuring high quality implementations and successful adoption of Microsoft Cloud solutions. At HSO, our people are our greatest asset. We are committed to employee wellbeing, professional growth, and creating an environment where everyone can thrive. Through the HSO Academy, we provide continuous training, certification, and career development opportunities. Our comprehensive wellbeing offering includes Tonic & Me, Care First, the Wellness Hub, and a network of trained Mental Health First Aiders. HSO’s Mental Health Policy promotes openness, early support, and the reduction of stigma around mental health and wellbeing. We focus on building a great place to work through trust, connection, fairness, and strong employee engagement. Our aim is to create a supportive, psychologically safe environment where colleagues feel valued, empowered, and able to perform at their best. About Managed Services: HSO Managed Services helps customers get the most out of their Microsoft Application and Cloud environments by improving how they work, innovate and grow. We provide our customers with 24/7 management of their applications, Data & AI and Azure platforms. Our teams work globally to deliver real business impact, strengthening security, improving processes, speeding up innovation, and helping customers become more adaptable and competitive. At HSO, you’ll work with the latest Microsoft technologies, be part of a culture of continuous improvement, and play a key role in helping organisations support and transform their business. Purpose of the Role: The Managed Services Business Lead Consultant known as a “BLC” (internal Bnext position 5.3 Lead Technical Consultant) is part of the UK managed services industry customer teams and plays a critical role in building long term partnership with our customers ensuring we deliver value through changes and improvements. This role partners closely with Account Management and Customer Teams to identify optimisation and continuous improvement opportunities building a backlog of work as well as assisting with service or project opportunities. The role is focused on being a trusted advisory to those customers within the industry customer team engaging with customers on business process improvement and optimization through Microsoft technology. This role requires a deep understanding of managed services operations and the ability to drive value for our clients. As a BLC you will be an integral part of the customer team, providing expert advice on business process optimization using Microsoft technology. You will support team colleagues in resolving disruptions and propose improvements to prevent future issues. A proactive approach to client service, demonstrating the ability to anticipate client needs and provide innovative solutions is key in this role. This role offers the opportunity to make a significant impact on client operations while working within a dynamic, collaborative customer team environment. The Business Lead Consultant will play a crucial role in driving client satisfaction and business growth through expert advice and strategic technology implementation. Key Responsibilities: Backlog Ownership, Creation and Delivery: Act as a lead consultant to plan the optimisation roadmap Work with customer to build a roadmap of continuous improvement and engagement to assist in meeting the managed services targets for optimisations against our customer base Liaise with clients in order to analyse business processes, clarify customer requirements and determine the scope of required solution Business Process design/mapping and documentation The creation of high quality and sustainable client solutions Serve as a managed service solution specialist building strong relationships with customer assigned to the customer team, becoming a trusted advisor Work with Customer Teams and account managers to identify upsell and cross-sell opportunities based on customer maturity, usage and evolving needs Work with Customer Teams and account managers to position additional services such as enhanced support, optimisation, monitoring, automation, or advisory services Support all HSO teams with customer conversations providing structured, value-led conversations rather than reactive services Deliver high quality business and software application services to clients Deliver and implement Dynamics D365FO and AX Leading implementation streams through to delivery and initial post Go-Live support • Lead customer focused streamed solution playback sessions and perform fit gap analysis Communicate progress updates to relevant parties both formally and informally Commercials and Pricing: Ensure all managed service proposals are delivered with accurate and competitive pricing using the latest HSO managed services pricing calculators and cost models Ensure proposals are commercially viable, consistent and aligned to HSO’s approved services and delivery models Delivery and creation of clearly articulated scope documentation to customer and HSO teams, identifying all service in and out of scope Support deal governance, approvals and internal handover into delivery Stakeholder Collaboration: Maintain strong collaboration with Industry Leads, wider Service lines, customer teams and Global Managed Services teams Meet customer expectations of business knowledge, skills and behaviour Work closely with Customer Team and Technical SMEs to validate scope and approach Act as the bridge between technical teams and commercial stakeholders Support consistent messaging across sales, pre-sales, and delivery Contribute to the continuous improvement of Managed Services offerings and collateral Promote awareness of additional and new services that customers may require or benefit from Research and validate customer needs to support accurate solution design and scoping Assist HSO managed service team with contract changes including drafting changes and pricing amendments Proactively identify potential new service offerings and work creatively with stakeholders to develop effective new solutions Reporting & Service Improvement: You actively engage in communication with your Customer Team Manager and customers to manage expectations regarding business improvement progress at customers, potential opportunities, and any issues at customer site. This includes regular status updates, addressing concerns, and ensuring that all parties are informed and aligned on objectives and timelines. Support customer teams in collecting and analysing data to improve service offerings and highlight any areas for growth services or new service offerings Compliance & Internal Governance: Ensure timely completion of internal processes in accordance with the Company Handbook Work in alignment with HSO’s Quality System and governance requirements Ensure all deals are compliant with HSO management authorisations rules Experience & Skills: Hands-on software implementation experience with Dynamics 365 F&O in a Consulting role across multiple clients OR similar experience working within a specific industry – with experience across the wider F&O modules. Expertise in providing consultancy over multiple modules in an D365FO / AX environment Experience with Dynamics D365FO / AX in a Consulting or End User role Adept at Business Requirement Analysis Dynamic 365 F&O Certification in at least one key area e.g., Finance, Manufacturing, Distribution and Trade Experience in assisting customers build continuous improvement road maps to ensure their investment in the Microsoft stack remains relevant and utilises as much of the new functionality as possible Willingness to travel to support customers' requirements on site Proven experience in a Pre-Sales, Solution Consulting, or Commercial role within Managed Services Strong background in Microsoft-based solutions, ideally Dynamics 365 and Azure Ability to hold credible conversations with technical and non-technical stakeholders Comfortable discussing pricing, scope and value with customers Strong written skills for proposals, statements of work and service descriptions Confident presenter in customer-facing discussions and internal forums Structured, analytical thinker with attention to detail Desirable Skills: Experience working for a Microsoft Partner or SI Exposure to ITIL, service management, or customer success frameworks Understanding of long-term support, optimisation, and platform evolution models Has worked in a managed service environment and assisted in development of new service offerings Industry knowledge of Finance or Professional Services Project Management Experience Personal Qualities: Excellent Communication and Customer Interaction Skills Ability to work under pressure and meet time limits Self-motivated individual Must have a logical mind set and the ability to trouble shoot complex issues Ability to Manage Customer Expectations Must have a logical mind set and the ability to trouble shoot complex issue Team player willing to be part of a team as well as help teams grow and foster
Consulting & Advisory
As an Advisory Transformation Consultant you can expect to... Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum. Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities. Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations. Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities. Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies. Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities. Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs. Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level. You’re great at... Translating organizational strategy into actionable transformation roadmaps tied to measurable business value. Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum. Designing future-state business processes that are both strategic and operationally practical. Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement. Connecting people, process, and technology decisions to tangible business outcomes. Influencing stakeholders and driving progress in complex environments without direct authority. Operating effectively between executive-level advisory conversations and hands-on delivery support. Communicating complex concepts clearly to executive, business, and project stakeholders. Solving complex business challenges with a collaborative and outcomes-focused approach. Sound interesting? If so, you’ll have... Bachelor’s degree in Business, Management, Organizational Development, or a related field. 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline. Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred. Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks. Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping. Excellent workshop facilitation, stakeholder management, and executive communication skills. Experience working across multiple engagements and navigating complex or ambiguous business environments. Experience within a Microsoft partner consulting environment. Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim. Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
At HSO GS, we are looking for a Dynamics 365 Finance & Operations Developer to join our growing team. In this role, you will play a key part in the design, development, customization, and integration of Microsoft Dynamics 365 F&O solutions across a variety of client environments. You will work closely with functional consultants and clients to translate business requirements into robust, high‑quality technical solutions, developing and enhancing X++ code, extensions, and integrations while ensuring best practices are followed throughout the development lifecycle. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 3000 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Design and develop solutions within Microsoft Dynamics 365 Finance & Operations based on business and project requirements Implement extensions, integrations, and customizations using X++ and modern development practices Collaborate with functional consultants and clients to translate business requirements into technical solutions Develop and maintain integrations using APIs, data entities, and web services Participate in code reviews, testing, and debugging to ensure high-quality deliverables Support customers in a managed services environment, including: Investigating and resolving incidents and service requests Performing root cause analysis and developing sustainable fixes Supporting ongoing improvements and small enhancements in live environments Work across both project delivery and support scenarios, adapting to different priorities and timelines Contribute to technical documentation and solution design Work within an Agile/DevOps environment, supporting continuous delivery and improvement Stay up to date with the latest D365FO features, platform updates, and development best practices Key Requirements 2–4 years of experience in Dynamics 365 F&O development Solid experience with X++ and the extension-based development model Good understanding of D365FO architecture, data entities, and integration patterns Experience with integrations (OData, REST APIs, or Azure services is a plus) Familiarity with Azure DevOps (version control, builds, pipelines) Basic knowledge of SQL Server and data structures Experience or willingness to work in a support/managed services model Strong problem-solving and debugging skills Ability to work both independently and as part of a cross-functional team Good communication skills and ability to work in an international environment Nice to have Experience with Power Platform (Power Automate, Power Apps) Exposure to Azure services (Logic Apps, Functions) Understanding of finance or supply chain processes Why Work With Us: Opportunity to work on international D365FO projects and long-term customer engagements Exposure to both project delivery and managed services operations Work with modern Microsoft technologies and architecture Competitive Compensation & Bonus aligned with your experience and performance Private Healthcare Insurance to support your well-being Flexible Hybrid Work Model for better work–life balance Learning & Development - Access Tech Updates sessions, team events, the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your career and certification goals Sports Subscription - Stay active with a Sportmaster subscription Vacation Days - Recharge and unwind with 23 days of paid vacation #LI-MH1#LI-Hybrid
ERP & CRM (e.g. D365 F&O, D365CE)
At HSO GS, we are looking for a Dynamics 365 Finance & Operations Developer to join our growing team. In this role, you will play a key part in the design, development, customization, and integration of Microsoft Dynamics 365 F&O solutions across a variety of client environments. You will work closely with functional consultants and clients to translate business requirements into robust, high‑quality technical solutions, developing and enhancing X++ code, extensions, and integrations while ensuring best practices are followed throughout the development lifecycle. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 3000 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Design and develop solutions within Microsoft Dynamics 365 Finance & Operations based on business and project requirements Implement extensions, integrations, and customizations using X++ and modern development practices Collaborate with functional consultants and clients to translate business requirements into technical solutions Develop and maintain integrations using APIs, data entities, and web services Participate in code reviews, testing, and debugging to ensure high-quality deliverables Support customers in a managed services environment, including: Investigating and resolving incidents and service requests Performing root cause analysis and developing sustainable fixes Supporting ongoing improvements and small enhancements in live environments Work across both project delivery and support scenarios, adapting to different priorities and timelines Contribute to technical documentation and solution design Work within an Agile/DevOps environment, supporting continuous delivery and improvement Stay up to date with the latest D365FO features, platform updates, and development best practices Key Requirements 2–4 years of experience in Dynamics 365 F&O development Solid experience with X++ and the extension-based development model Good understanding of D365FO architecture, data entities, and integration patterns Experience with integrations (OData, REST APIs, or Azure services is a plus) Familiarity with Azure DevOps (version control, builds, pipelines) Basic knowledge of SQL Server and data structures Experience or willingness to work in a support/managed services model Strong problem-solving and debugging skills Ability to work both independently and as part of a cross-functional team Good communication skills and ability to work in an international environment Nice to have Experience with Power Platform (Power Automate, Power Apps) Exposure to Azure services (Logic Apps, Functions) Understanding of finance or supply chain processes Why Work With Us: Opportunity to work on international D365FO projects and long-term customer engagements Exposure to both project delivery and managed services operations Work with modern Microsoft technologies and architecture Competitive Compensation & Bonus aligned with your experience and performance Private Healthcare Insurance to support your well-being Flexible Hybrid Work Model for better work–life balance Learning & Development - Access Tech Updates sessions, team events, the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your career and certification goals Sports Subscription - Stay active with a Sportmaster subscription Vacation Days - Recharge and unwind with 23 days of paid vacation #LI-MH1#LI-Hybrid
Customer Success / Support
Role: Service Delivery Manager Department: Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the European region. Sponsorship is only available within the Netherlands. What is your goal? As a Service Delivery Manager, you are accountable for delivering high-quality managed services to international customers. You oversee complex service environments across Dynamics 365, Azure, integrations, and data, ensuring operational stability, customer satisfaction and continuous improvement. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Responsibilities Own end-to-end service delivery across Dynamics 365 F&O, CE, Azure, integrations, and data solutions. Build trusted relationships with senior customer stakeholders and align services with their business objectives. Lead and coach the DevOps customer support team. Own SLAs, service performance, budgets, escalations, and continuous improvement. Lead Release & Change Management, including release governance, CAB processes, risk assessment and production deployments. Coordinate releases and resolve dependencies across functional and technical teams. Identify opportunities to improve and expand customer services. Contribute to service delivery standards and best practices within Managed Services. When Are We a Match? You have: A Bachelor’s or Master’s degree in Business, IT, or a related field. At least 10 years of relevant professional experience, including substantial experience within Microsoft Dynamics 365 and enterprise managed services. Senior-level Service Delivery Management experience in complex customer environments. Proven ownership of multiple services across Dynamics 365 F&O, CE, Azure, integrations, and data. Proven Release & Change Management experience, including release governance, CAB processes, and production deployment ownership. Experience managing SLAs, budgets, service quality, customer satisfaction, and escalations. Strong knowledge of Microsoft cloud solutions and modern service management practices. Experience working with international customers and distributed delivery teams. Commercial awareness and the ability to support service growth opportunities. Fluency in English. Strong advantages: Experience transitioning projects into managed service operations. Experience with Dynamics 365 One Version Management. ITIL certification or experience working for a Microsoft Partner. You are: Accountable and customer-focused. Able to oversee complex services involving multiple technologies and stakeholders. Calm and decisive when managing escalations and production risks. A strong communicator who can translate complex topics into clear decisions and actions. Collaborative, proactive, quality-minded and commercially aware. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
ERP & CRM (e.g. D365 F&O, D365CE)
Position: Solution Architect (D365 Applications) Department: D365 Retail Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Applications. Primarily Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Leading Microsoft Partner HSO has belonged to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Lead presales activities, including customer workshops, demos, and presentations. Guide capability and architecture workshops to define solution direction. Develop end-to-end solution architectures and supporting documentation. Drive business transformation discussions and strategic roadmaps. Collaborate with Enterprise Architects, Data Architects, and Technical Architects, plus senior consultants across global teams. Assess the feasibility of new processes/technologies and optimize business workflows. Create best-practice materials, templates, and tools to strengthen presales and delivery. Requirements At least 7 to 10+ years of consulting experience in Retail industries with a minimum of 5 years of experience on Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end implementations as Solution Architect Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics, and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Effective leadership through knowledge, experience, and example. Ability to communicate with customers on different levels of the organization. You are fluent in English, both spoken and written; other languages such as French, German, Spanish, and Italian are a plus. Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents, and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
Sales & Business Development
Position: Engagement Manager - Business Applications (regular travel required) Department: Sales & Marketing Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? As an International Engagement Manager, you will drive new business development across Europe by leveraging customer insights, market trends, and the power of Microsoft Business Applications, including Dynamics 365, Power Platform, and related cloud services. You will help clients transform their operations through innovative solutions in Customer Engagement, Field Service, Finance, and Supply Chain. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Qualify leads and manage the full sales cycle - from initial contact to signed agreement - within a marketing-driven business development framework. Advise clients, present tailored solutions, craft proposals, negotiate terms, and ensure follow-through on commitments. Stay current on Microsoft Business Applications, licensing models, and HSO’s service and support offerings. Focus on new business acquisition and customer development, particularly around Dynamics 365 and Power Platform. Travel approximately 5 days per month across Europe to meet with clients and prospects. You Bring Experience in consultative sales - locally or regionally - and are ready to expand your impact on a global scale. A strong interest in Microsoft Business Applications and their potential to drive business transformation. Analytical thinking, a self-starting attitude, and a collaborative mindset. Ability to engage with senior stakeholders (CCO, CEO, COO, CMO, Digital Directors). A desire to be challenged and coached, not directed. Your have Bachelor’s or Master’s degree in business, technology, or a related field. Proven track record in new business development, ideally within Microsoft, SAP, or Salesforce ecosystems. Familiarity with CRM, Field Service, Finance, Supply Chain, and digital transformation topics. Fluent in English (spoken and written); additional languages are a plus. The ideal candidate for this role will be based in Denmark, Sweden or Finland. They are a citizen of an EU country and hold full EU working rights. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
ERP & CRM (e.g. D365 F&O, D365CE)
Position: Dynamics 365 F&O Finance Senior Consultant Department: Dynamics 365 F&O UO Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? As D365 Finance Senior Consultant, you work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions to develop the best strategy for a digital transformation and design, implement and manage innovative cloud solutions for our customers. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Lead the implementation of Dynamics 365 Finance & Operations modules (GL, AP, AR, FA, Budgeting, etc.). Collaborate with international clients to understand business needs and translate them into scalable finance solutions. Conduct workshops, design sessions, and training for key users. Configure and customize finance modules to meet client-specific requirements. Work closely with technical teams to ensure seamless integration and data migration. Provide expert advice on finance best practices, compliance, and process optimization. Support pre-sales activities and contribute to solution design. When do we match up? You are... Strong communication and stakeholder management skills. Ability to work independently, take ownership of deliverables, and drive initiatives with a high level of accountability. Collaborative mindset and ability to thrive in a multicultural, remote-first team environment, often working across time zones and cultures. Goal-oriented and proactive, with a strong focus on delivering value and measurable outcomes in financial transformation projects. You have... At least 7 years of experience implementing Dynamics 365 Finance & Operations with a focus on finance modules. Proven track record as a lead consultant on at least 3 full-cycle international ERP implementations. Solid understanding of finance processes (GL, AP, AR, FA, budgeting, consolidation, etc.). Prior experience in a finance role (e.g. accountant, controller, financial analyst) is a strong advantage. Fluency in English (spoken and written); other European languages are a plus. Nice to have: Experience in pre-sales, workshops, or mentoring junior consultants. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
Data & AI
Position: Data Migration Lead – HSO International Department: Data & AI Visa Sponsorship: You must have legal working rights in the country of your residence within the European region. Sponsorship is only available within the Netherlands. What is your goal? The Data Migration Lead plays a key role in ensuring HSO’s clients move to adopt a data-first strategy. To start their Dynamics 365 journey, next focus on their data-driven ambitions with clean, governed, and reliable data. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle, within the top 1% of all Microsoft partners worldwide. HSO is a leading Microsoft partner within the top 1% of all Microsoft partners worldwide, delivering business transformation across ERP, CRM, Data & AI. With over 2,500 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own the full data migration lifecycle for Dynamics 365 F&O (and CE where relevant), covering planning, execution, cutover, and postmigration verification and hypercare to ensure accuracy and business continuity.‑migration verification and Lead data discovery, profiling, mapping, cleansing, transformation, and validation activities with functional and technical teams. Coordinate effectively with all stakeholders (client teams, HSO delivery teams, ISVs), providing clear communication around progress, risks, and decisions. Define migration scope, approach, timelines, resourcing, and risk controls in alignment with project governance and commercial sensitivities. Establish and enforce Data Governance standards (lineage, controls, security, retention) for migration assets, and guide Master Data Management (MDM) setup and data quality initiatives. Lead data engineering teams to design and implement robust ETL processes and quality checks; manage cutovers and reconciliation. Author migration scripts and queries in T-SQL. Use Python to automate repeatable tasks and validations when appropriate. Leverage Microsoft Fabric and modern data platforms. Enable legacy and migrate data for analytical purposes like AI and BI. Pre-sales and envisioning type of activities. Requirements You have… Deep hands‑on experience with Dynamics 365 Finance & Operations (F&O) data migration. Expertise in T-SQL (authoring complex queries, stored procedures, performance tuning, and reconciliation). A proven understanding of data migration principles (profiling, mapping, cleansing, validation, and cutover). Experience managing data teams across multiple streams (Migration, Analytics, Integration). The ability to handle commercially sensitive information and decisions is important. A bachelor's or master's degree in computer science, Information Systems, Data Analytics, or related field. Nice‑to‑have Exposure Dynamics 365 Customer Engagement (CE). Knowledge of Master Data Management (MDM). Familiarity with Data Governance frameworks and practices. Experience with Microsoft Fabric or modern Azure‑based data platforms. Python scripting experience for automation and data processing. You are… A strong communicator who can manage stakeholders across technical and business audiences. A credible senior consultant with the presence of coaches, challenges, and align cross‑functional teams. Analytical and detail‑oriented, with strong problem‑solving skills and a focus on quality. Structured in delivery, able to plan, execute, and govern with clear milestones and acceptance criteria. Customer‑centric, focused on value creation, risk reduction, and business continuity. Fluent in English (spoken and written); additional languages such as French, German, Spanish, or Italian are a plus. Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
ERP & CRM (e.g. D365 F&O, D365CE)
As an Engagement Manager you can expect to... Serve as a trusted, client-facing partner from the sales process through project delivery, ensuring alignment between client expectations, business outcomes, and delivery commitments. Build and maintain strong relationships with executive sponsors, delivery leaders, project teams, and stakeholders while providing clear, executive-level communication on engagement health, risks, dependencies, decisions, and required actions. Establish and reinforce effective governance practices, including status reporting, decision tracking, ownership, accountability, and follow-through across engagements. Oversee engagement performance across scope, timeline, quality, financial outcomes, risks, and client satisfaction, ensuring projects remain aligned with business objectives. Identify delivery risks, issues, and blockers early, coordinating resources and driving timely resolution to protect project outcomes and client value. Partner with delivery leaders and project teams to ensure consistent methodology adherence, delivery discipline, and effective use of project tools and processes. Monitor commercial performance and engagement financials, helping balance client outcomes with business objectives while proactively addressing commercial risks. Manage escalations with professionalism and transparency, facilitating resolution while maintaining stakeholder confidence and alignment. Collaborate with sales and account teams to refine scope, delivery strategies, statement of work development, assumptions, dependencies, and resource planning during deal shaping and project planning activities. Identify follow-on opportunities, client roadmap initiatives, and growth potential while contributing engagement insights, lessons learned, and continuous improvement recommendations that strengthen future delivery success. You’re great at... Building trusted relationships with client sponsors, executive stakeholders, delivery leaders, and cross-functional teams. Communicating complex delivery, financial, and project information in a way that enables informed executive decision-making. Establishing governance structures that create visibility, accountability, and alignment across engagements. Managing competing priorities, shifting timelines, and complex stakeholder environments with confidence and professionalism. Anticipating risks, resolving issues proactively, and driving actions to closure. Connecting client outcomes, project execution, financial performance, and business value. Bringing structure, organization, and clarity to ambiguous or high-pressure situations. Collaborating effectively across sales, delivery, leadership, and client teams to achieve successful outcomes. Demonstrating sound judgment, accountability, transparency, and consistent follow-through. Sound interesting? If so, you’ll have... Experience leading Microsoft business application and enterprise transformation delivery engagements. Proven ability to build credibility with executive sponsors, client stakeholders, delivery leaders, and project teams. Working knowledge of engagement governance, project delivery methodologies, financial performance management, commercial risk, and escalation management. Experience contributing to scope definition, quote development, delivery strategy, and statement of work alignment. Industry and functional expertise within manufacturing, professional services, and/or supply chain management environments. Strong communication and presentation skills, including the ability to translate complex delivery information into concise executive-level updates and recommendations. A proactive, organized approach with the ability to navigate ambiguity, competing priorities, and complex business challenges. A commercial mindset and understanding of how delivery performance impacts client value, profitability, and account growth. Experience partnering across sales and delivery functions to support successful client engagements from pre-sales through delivery and expansion activities. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Consulting & Advisory
Job Description The IT D365 F&O Developer is responsible for designing, developing, customizing, and maintaining Microsoft Dynamics 365 Finance & Operations applications to meet business needs. The role focuses on delivering high-quality solutions that enhance operational efficiency, support digital transformation, and integrate seamlessly with other enterprise systems. Core Responsibilities · Develop, customize, and maintain D365 F&O functionalities using X++, Azure DevOps, and related Microsoft technologies. · Collaborate with functional consultants and business analysts to translate requirements into accurate, scalable technical solutions. · Integrate D365 F&O with other enterprise platforms (e.g., Power Platform, Azure Logic Apps, API frameworks). · Manage code promotion, deployments, and version control through Azure DevOps or Lifecycle Services (LCS). · Conduct performance tuning, troubleshooting, and technical support for both production and non-production environments. · Ensure adherence to Microsoft best practices, security standards, and ITIL-based service management processes. Technical Competences · Strong knowledge of D365 F&O architecture, data model, and extensibility framework. · Experience with X++, C#/.NET, SQL Server, and Power Platform (Power Apps, Power Automate). · Skilled in data integration (ODATA, Data Entities, REST APIs) and reporting (SSRS, Power BI). · Familiarity with version control, CI/CD pipelines, and automated testing within Azure DevOps. · Understanding of LCS project management, monitoring tools, and deployment strategies. Domain Expertise · Financial and operational processes — general ledger, procurement, inventory, manufacturing, and project management. · Understanding of end-to-end ERP lifecycle: from design and configuration to deployment and support. · Experience working in industries such as manufacturing, retail, logistics, or professional services is a plus. · Awareness of compliance, audit trails, and data governance (especially in finance and operations contexts). Soft Skill Competences · Analytical thinking: Able to diagnose complex issues, find root causes, and propose structured solutions. · Collaboration: Works effectively in cross-functional teams, bridging communication between technical and business stakeholders. · Adaptability: Quickly learns new Microsoft technologies and adopts continuous improvement practices. · Communication: Explains technical concepts in clear, non-technical language and documents code and system logic precisely. · Accountability: Takes ownership of deliverables, ensuring development quality and adherence to timelines. · Proactive problem-solving: Identifies potential system risks or design flaws early and suggests alternatives. · Customer mindset: Understands how technical work supports business value and user experience.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 Supply Chain Solution Architect you can expect to... Serve as the Functional Solution Architect (FSA) for Dynamics 365 Supply Chain implementations, leading the successful delivery of Supply Chain Management workstreams across complex client engagements. Lead solution strategy and advisory activities during the analysis phase of D365 Finance & Operations implementations, helping clients align business objectives with technology solutions. Facilitate Business Process Analysis (BPA) workshops to understand current-state processes, identify opportunities for improvement, and define future-state solutions. Develop key solution deliverables including Business Process Analysis documentation, Solution Blueprint documents, and Fit/Gap assessments. Accurately estimate enterprise-scale projects, including required resources, timelines, and skillsets needed for successful delivery. Provide architectural guidance throughout design, development, testing, and deployment phases, ensuring solutions align with business requirements and best practices. Establish and oversee formal testing and issue-resolution processes, with particular focus on functional architecture and integration points. Review and approve functional specifications, unit and system test scripts, deployment plans, and readiness activities to support successful project outcomes. Ensure training strategies and materials enable clients to effectively adopt, use, and maintain their solution after deployment. Act as a trusted advisor and escalation point for support issues during and after implementation projects, while traveling as client and business needs require. You’re great at... Articulating the architectural differences between solution approaches and evaluating integration strategies across multiple platforms. Providing leadership in consulting engagements and building strong, trusted client relationships. Forming, leading, and collaborating with virtual teams across large, matrixed organizations. Managing competing priorities, communicating commitments clearly, and driving accountability. Working effectively in highly collaborative team environments. Solving complex business and technology challenges with creative, practical solutions. Mentoring and guiding junior consultants on implementation best practices and delivery approaches. Learning new concepts quickly and applying them effectively to client engagements. Championing the mission and Shared Values of the organization. Sound interesting? If so, you’ll have... 8+ years of combined experience delivering Microsoft Dynamics 365 Supply Chain Management implementations, application deployments, and architecture for complex enterprise systems. Experience across the full project lifecycle, including assessments, analysis, business case development, envisioning, planning, deployment, and benefits realization. Strong knowledge of ERP concepts including supply chain, manufacturing, planning, production, and distribution. Experience translating business and functional requirements into scalable solution architectures. Hands-on experience leading multi-phase, multi-country, enterprise-wide implementations. A proven track record of delivering business value through information systems initiatives at the executive level. The ability to serve as a trusted advisor and influential voice in key business and technology decisions. The ability to operate comfortably between high-level solution architecture and hands-on delivery activities throughout all phases of an implementation project. Warehouse Management System (WMS) experience is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Cloud & Infrastructure
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Why Work for HSO? Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career: Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference. Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment. Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return. Commitment to Quality: Be part of a team that truly places quality at the heart of all we do. If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you! Purpose of the Role & Key Responsibilities This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this. Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this, alongside our dedicated Data Sales team. There are four major accountabilities: Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO. While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve. Overview of Essential Behaviours & Experience Essential Behaviours Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome. Ambitious - for client success, as well as personal success and for the success Data and the wider HSO team. Strategic - sees the wider picture and makes informed decisions from complex and varied sources. Care - demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership. Tenacious - happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others. Entrepreneurial - ability to work successfully in a fast-paced environment. Comfortable with ambiguity. Essential Experience Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology. Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients. Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss. Proven ability to understand and successfully manage risk. Able to identify and resolve issues to deliver challenging growth targets. Deployed and leveraged technology (eg. AI) and new ways of working to improve business performance and take advantage of new market potential. Worked collaboratively in a business with multiple lines of business. Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement. Previous experience utilising AI to deliver data solutions to customers, or delivering AI solutions to customers. Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
Project & Program Management
HSO International – Project Manager Position: Project Manager Department: Program Services Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands Type of work: Remote or Hybrid, depending on location International travel is required depending on program needs. Minimun 35% travelling About the role The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project. In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early. If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts Identify scope gaps early and initiate structured change-control discussions when required Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager. Requirements 5+ year’s experience delivering ERP Microsoft Dynamics. Data, or digital transformation projects is preferable within ERP implementations. Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms Experience in complex, multi-team or multi-stakeholder environments and international consultancy experience Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions) Experience working within structured delivery frameworks and governance models Ability to see and manage task-level delays and manage their downstream impacts Ability to simplify complexity and drive clarity in pressured environments Experience using DevOps or similar delivery management tools. Hands-on, structured, and proactive approach to execution and problem solving. Confidence to escalate issues factually and early Influence without authority; create clarity and accountability through facts, options, and trade-offs Structured approach to risk management, ambiguity, and scenario-based decision-making Awareness of delivery economics and commercial impact Ability to balance scope, quality, time, and cost without false certainty International travel required depending on program needs. Minimun 35% travelling Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator, who perceives your motivations, talents, and ambitions.Career Path for this role HSO offers a clear, capability-based progression for delivery professionals: Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager. Project Managers grow by mastering execution discipline, customer leadership, and cross-team coordination within global transformation programs. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
ERP & CRM (e.g. D365 F&O, D365CE)
About HSO International Our dedicated team of professionals at HSO International is committed to driving business transformations for multinational organisations using cutting-edge Microsoft technology. We specialise in working with leading Retail, Distribution, Manufacturing, and Professional Services brands. At HSO International, we take pride in our diverse team of 300 professionals representing over 53 nationalities. This unique blend of cultures and perspectives is key to our success in transforming multinationals and deploying Microsoft Tech in over 45 countries. Discover more about Life at HSO International by visiting https://www.hso.com/en/campaigns/life-at-hso-international About the role Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Role location This position allows for flexibility regarding location within Europe, provided the candidate possesses full European or UK working rights. As our global projects may require travel and on-site work, candidates should be willing to work at home or on the customer's site or the HSO office as needed. For the right candidate, HSO International is ready to facilitate relocation to the Netherlands and provide a work visa. Qualifications experience University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 7 to 10+ years of ERP consulting experience – preferably with Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end ERP implementations. Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Strong command of written and spoken English. Ability to communicate with customers on different levels of the organization. Personal Characteristics Strong analytical skills. Effective communication. Affable nature. Genuine interest in technology. Effective leadership through knowledge, experience, and example. Entrepreneurial mindset. Ability to collaborate within a team. Aptitude for working in a non-hierarchical, cooperative and friendly team environment. A generous compensation package You will receive a competitive salary and comprehensive benefits, including a leased car, laptop, and mobile phone. Autonomy and accountability You will have ample freedom and flexibility to structure your work days and, most importantly, shape your career path.
LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE
Why work at HSO?
At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients.
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.
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