HSO united kingdom
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Miriam Clancy: From end-user to consultant
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work!

"If I hadn’t taken the leap, I would have always said: “what if.”
My role has evolved a lot
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work! At the time I was working as a management accountant and had held many roles in finance but never even thought about doing consultancy and I thought, well, why not. It’s a challenge and I should give it a go. I applied and moved across shortly after and took the leap – I love it and haven’t looked back!
I think it was what I was always meant to do, and my role has evolved a lot. I joined as a medior consultant and HSO trained me and put me on my first project. It was for a construction company, and I was helping and learning a lot about the industry.
Boot camp at HSO Academy
After extending my experience and portfolio of skills, I moved to my next project in finance and really enjoyed it. This was my path to becoming Senior Finance Consultant.
I have continued expanding my knowledge and last year I had the opportunity to participate in the Solution Architect boot camp at HSO through the HSO Academy. I am now thinking about my next move to a Solution Architect role. As it stands, I am still a senior finance consultant, but this is how I like thinking about my journey…always reimagining my next step!
HSO united kingdom
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Human Resources & Talent
As a Head of Total Rewards you can expect to... Define and execute a multi-year U.S. total rewards strategy integrating compensation, variable compensation, health and welfare benefits, retirement programs, recognition, and related governance in support of HSO’s growth, talent, financial, and employee experience priorities. Serve as a strategic advisor to senior leadership on executive and broad-based rewards, translating business growth, workforce priorities, organizational design, retention risk, critical skills, and leadership succession into clear rewards strategies and recommendations. Lead HSO’s compensation strategy and job architecture, including salary structures, career levels, pay bands, geographic differentials, market pricing, premium skills, pay equity, annual compensation planning, and governance for offers, promotions, transfers, adjustments, counteroffers, and pay exceptions. Own the design and governance of sales, delivery, leadership, and employee incentive programs, including the end-to-end quarterly and annual VCP process, and establish the controls, documentation, approvals, reconciliation, and audit standards needed for accurate and reliable administration. Lead strategy and financial stewardship for HSO’s self-funded health and welfare programs, including renewal strategy, plan design, contribution modeling, cost and utilization analysis, vendor negotiations, open enrollment, retirement-plan governance, and executive oversight of benefits partners. Build a strong total rewards analytics capability, using compensation, benefits, workforce, financial, and market data to inform forecasts, investment decisions, executive recommendations, pay equity, incentive effectiveness, benefits strategy, and operational risk. Define the total rewards technology and data roadmap across BambooHR, payroll, compensation planning, market data, benefits administration, financial systems, and incentive compensation tools, moving the function toward more controlled, scalable, technology-enabled operations. Establish effective governance, policies, decision rights, controls, service standards, data practices, and compliance processes while ensuring rewards decisions and calculations are transparent, defensible, and audit-ready. Lead and develop the Total Rewards function and partner closely across HR, Finance, Payroll, Legal, Talent Acquisition, Sales Operations, IT, and business leadership to create clear accountability, improve service delivery, and drive successful change. You’re great at... Connecting total rewards decisions to business strategy, talent priorities, profitable growth, financial sustainability, risk, and employee value. Advising and influencing senior leaders by framing complex choices, trade-offs, and recommendations clearly and credibly. Combining strategic leadership with hands-on operational command of complex data, controls, processes, and high-risk deliverables. Translating complex compensation, benefits, workforce, market, and financial data into meaningful insights and actionable executive recommendations. Applying strong financial discipline through forecasting, scenario modeling, cost analysis, investment evaluation, reconciliation, and disciplined stewardship. Simplifying complex or manual processes and creating scalable governance, technology, operating models, and controls. Exercising sound judgment and discretion when managing sensitive employee, executive, financial, and organizational information. Leading cross-functional transformation, building stakeholder alignment, and communicating change in ways that help leaders and employees understand both the business rationale and individual impact. Building team capability, clarifying accountability, and creating a high-performing, service-oriented Total Rewards function. Sound interesting? If so, you’ll have... A bachelor’s degree in Human Resources, Finance, Accounting, Business, Economics, or a related field; an advanced degree is preferred. 12+ years of progressively responsible total rewards experience, including significant leadership of compensation, incentive compensation, and benefits strategy within a complex, multi-state organization. Demonstrated experience advising an Executive Leadership Team on material rewards decisions, investments, and trade-offs, along with experience leading cross-functional initiatives across HR, Finance, Payroll, Legal, IT, Sales, and business operations. Deep expertise in compensation strategy, job architecture, market pricing, pay equity, executive decision support, annual compensation cycles, and incentive plan design and administration. Strong experience with self-funded health plans, renewal strategy, claims and pharmacy economics, vendor negotiations, benefits compliance, and retirement-plan governance. Exceptional financial and analytical capabilities, including forecasting, scenario modeling, accruals, reconciliations, cost-benefit analysis, and executive-level presentation of complex data. A working command of applicable U.S. compensation, benefits, payroll, tax, wage and hour, pay transparency, ERISA, ACA, HIPAA, COBRA, and fiduciary requirements. Proven experience building or transforming a total rewards function, operating model, governance framework, or technology-enabled process in an environment with developing systems and significant manual work. An advanced credential such as CCP, CBP, CEBS, SHRM-SCP, SPHR, CPA, CMA, or a comparable credential is preferred. Experience in professional services, consulting, technology, managed services, or another project-based, incentive-intensive environment is also preferred. Experience designing incentives tied to transformation, AI adoption, skills, productivity, innovation, or client outcomes; selecting and implementing rewards or HR technology platforms; or supporting acquisitive growth, organizational integration, or rewards harmonization is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Human Resources & Talent
As a Payroll and Benefits Manager you can expect to... Oversee accurate, compliant, and timely end-to-end payroll and variable compensation processing in BambooHR for a professional services organization with more than 400 remote employees. Ensure compliance with federal, state, and local payroll tax regulations across multiple jurisdictions, including executing FLSA audits and classification updates. Partner with Finance and HR to reconcile payroll accounts, resolve discrepancies, and prepare reports covering earnings, taxes, deductions, leave, disability, and non-taxable wages. Manage approved employee reimbursements, including processing payments, tracking taxable reimbursements, reconciling expense and payroll records, maintaining audit documentation, and identifying duplicate submissions, policy violations, or unusual claims. Respond to payroll and reimbursement inquiries, serving as a point of escalation for disputes and exceptions while providing employees with clear guidance on time and expense procedures. Manage day-to-day benefits administration, including enrollments, changes, terminations, carrier updates, eligibility questions, and employee inquiries for a self-funded health benefits plan. Serve as the operational liaison to benefits carriers and third-party administrators, resolving routine eligibility and file issues and escalating complex situations when appropriate. Deliver monthly new-hire benefits orientation sessions and support benefits- and payroll-related onboarding and offboarding activities. Prepare annual ACA reporting, coordinate required data with vendors, support ERISA, ACA, HIPAA, and COBRA compliance, and provide payroll documentation and data for the annual 401(k) audit. Identify and implement improvements to payroll, benefits, reimbursement, documentation, and employee support processes while contributing to additional HR projects. You’re great at... Managing complex payroll and benefits activities independently while balancing multiple priorities and deadlines. Maintaining a high level of accuracy, organization, and attention to detail across payroll, benefits, expense, and compliance records. Interpreting and applying federal, state, and local payroll tax and labor regulations across multiple jurisdictions. Collaborating cross-functionally with HR and Finance teams, as well as benefits carriers, third-party administrators, and other vendors. Communicating clearly and professionally with employees and external partners regarding payroll, benefits, eligibility, claims, and reimbursement matters. Investigating discrepancies, resolving problems, and remaining clear and calm under pressure. Learning new concepts, systems, and processes quickly and thoroughly. Working confidently and independently while knowing when to escalate complex matters. Supporting the company’s mission and shared values through responsive, accurate, and employee-focused service. Sound interesting? If so, you’ll have... A bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field, or equivalent experience. At least five years of experience in payroll and benefits administration, preferably within a multi-state environment. Proficiency with payroll systems such as ADP or Paylocity and experience working with HRIS platforms; BambooHR experience is highly desirable. Demonstrated success managing payroll tax compliance and registration across multiple U.S. states. Experience supporting 401(k) audits and working with expense reimbursement platforms. A deep understanding of federal and state labor and payroll tax regulations, as well as ACA, ERISA, HIPAA, and COBRA requirements. Knowledge of self-funded health benefits plans and their related compliance requirements. Familiarity with payroll and benefits regulatory reporting and compliance. Experience in a professional services organization or remote workforce environment, preferred. A Certified Payroll Professional designation or another relevant certification, preferred; CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As a Presales Solution Architect you can expect to... Draw on your knowledge of Microsoft Dynamics 365 F&O to develop tailored solution proposals and presentations that connect Microsoft technologies to the unique challenges, modernization priorities, and strategic goals of public sector organizations. Partner closely with sales teams to understand scope, client requirements, procurement considerations, and business objectives; identify opportunities; and present solutions that address client needs. Bring proposed solutions to life through discovery sessions, product demonstrations, workshops, proof-of-concepts, and supporting materials that validate the client’s strategic vision, business requirements, operational needs, and objectives. Help shape Microsoft-based capabilities for public sector clients by applying best practices, technical innovations, and optimization opportunities that support organizational and constituent needs. Engage stakeholders at every level, from architectural and solution scoping through technology strategy, connecting proposed solutions to broader operational, financial, and modernization goals. Apply your understanding of public sector environments, including regulatory requirements, procurement processes, budget considerations, legacy technology, and organizational constraints, to develop relevant and practical solution architectures. Collaborate with delivery and implementation teams to support a seamless transition from presales through project delivery. Incorporate organizational, geographic, regulatory, financial, security, and technology considerations into proposed architectures to reflect the broader environment in which each client operates. Stay current on trends, advancements, and the competitive landscape across the Microsoft ecosystem, particularly those influencing public sector digital transformation and modernization. You’re great at... Acting as a trusted advisor to public sector clients, using a consultative approach to understand organizational challenges, provide guidance on Microsoft solutions and best practices, and support HSO business opportunities. Understanding the priorities and complexities of public sector organizations and connecting technology solutions to meaningful operational and organizational outcomes. Translating complex technical concepts for both technical and non-technical audiences while clearly communicating the business value of the Microsoft ecosystem and HSO’s delivery capabilities. Navigating complex stakeholder environments and engaging effectively with technology leaders, finance and operational leaders, executive sponsors, program owners, and other decision-makers. Collaborating with clients, stakeholders, and internal teams to create high-quality solution proposals, architectural diagrams, presentations, and other presales documentation. Assessing existing processes, legacy environments, business requirements, and modernization objectives to help design scalable, efficient, and sustainable solutions. Evaluating the feasibility of new processes and technologies within public sector environments and recommending solutions that align with architectural requirements, organizational priorities, and applicable constraints. Sound interesting? If so, you’ll have... A degree in Business, Computer Science, Engineering, Information Systems, Public Administration, or a related discipline, or equivalent education and professional experience. 5+ years of experience selling, consulting on, implementing, or architecting Microsoft Dynamics Business Applications or related enterprise technology solutions; experience supporting public sector organizations is strongly preferred. Experience working with state or local government, education, public agencies, or other government/public sector organizations, either directly or through consulting or technology services. At least one Microsoft Dynamics 365 F&O implementation, with documentation, in the role of Solution Architect. Strong understanding of public sector business and operational environments; experience with financial management, budgeting, procurement, grants, project accounting, asset management, or other government business processes is highly valuable. Expert-level knowledge in at least one core area of Microsoft solutions, combined with a broad understanding of the Microsoft technology platform. Excellent presentation, storytelling, discovery, and demonstration skills, with demonstrated ability to connect technical capabilities to client challenges and desired outcomes. Customer-facing consulting or presales experience engaging IT leaders, business and program owners, executive stakeholders, and end users, along with prior experience in consulting, business analysis, implementation, solution architecture, or product support related to Microsoft Business Applications. The ability to navigate complex organizations with multiple stakeholders, priorities, approval processes, and technology environments while thriving in a dynamic, entrepreneurial, and collaborative environment. Ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Data & AI
As a Senior Technical Consultant, Power BI you can expect to... Design, develop, and deploy Power BI reports, dashboards, and enterprise reporting solutions that transform complex data into actionable business insights. Build and customize scalable semantic models that enable consistent metrics, accurate analysis, and self-service reporting. Translate business and functional requirements into effective technical designs, data models, calculations, and intuitive reporting experiences. Design and implement modern analytics solutions using Microsoft Fabric, OneLake, Dataflows, Azure Synapse, and related Microsoft data services. Develop reporting solutions that integrate Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, and other enterprise data sources. Create advanced calculations, data transformations, and reporting logic using DAX, SQL, and Power Query M. Lead requirements-gathering sessions and collaborate with business stakeholders, functional consultants, and technical teams throughout the delivery lifecycle. Support user acceptance testing, deployment validation, go-live readiness, knowledge transfer, and post-go-live activities. Develop paginated and operational reporting solutions that support financial, billing, project, accounts receivable, and general ledger reporting needs. Establish and promote best practices for report development, semantic modeling, documentation, quality, performance, and maintainability while providing technical guidance and mentorship to other consultants. You’re great at... Turning complex business questions into clear, intuitive reporting and analytics solutions. Balancing hands-on Power BI development with client engagement, requirements discovery, and solution design. Designing scalable semantic models and creating accurate, maintainable DAX calculations. Connecting data across business applications, cloud platforms, and operational systems. Communicating technical concepts clearly to business stakeholders, technical teams, and project leadership. Troubleshooting data, model, performance, and reporting issues using a structured, analytical approach. Collaborating across functional and technical teams to deliver complete, high-quality solutions. Managing multiple priorities while maintaining focus on deadlines, quality, and client outcomes. Guiding and mentoring other consultants, sharing practical standards, and thoughtfully applying new Microsoft data capabilities to client needs. Sound interesting? If so, you’ll have... Strong hands-on experience developing Microsoft Power BI reports, dashboards, and semantic models in enterprise environments. Advanced experience with DAX, SQL, Power Query M, data modeling, and data transformation concepts. Experience gathering business requirements and translating them into technical reporting and analytics solutions. Experience supporting solutions throughout the delivery lifecycle, including requirements, development, testing, user acceptance testing, deployment, and go-live. Experience working directly with clients and collaborating with both business and technical stakeholders. Experience with Microsoft Fabric capabilities such as OneLake, Dataflows, or Fabric semantic models. Experience with Azure Synapse, data warehousing, ETL, or modern analytics architecture. Experience integrating Power BI with Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, or comparable enterprise applications. Experience with paginated reports or SSRS is preferred; familiarity with Azure DevOps, Visual Studio, Git, and modern development or deployment practices is also preferred. Experience with financial, project, billing, accounts receivable, or general ledger reporting is a plus. A bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a related field, or equivalent practical experience. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
"For people thinking about changing their career, I would say go for it! If you don’t, you may regret not making that change. If you do and you don’t enjoy it, you can always go back. If I hadn’t taken the leap, I would have always said: “what if”. It was terrifying but I would have regretted it if I hadn’t done it. I am so glad I did!"



Everybody would make you feel welcome
At HSO the culture is always one of support and you always have a support network right from the start. The project team I first joined was so friendly and helpful. Everybody would make you feel welcome, and we have not lost that collaborative spirit even as we are growing, we still have this friendly family culture, and it is the biggest thing I love about HSO.
Our always evolving value is the best
I also think our always evolving value is the best because as a company and individually we are always looking to better ourselves and to make what we do of higher quality, finding ways to help people in a more effective way and make projects more successful. To me, the always evolving value is the most significant.
I also really like the variation in flexible work and teaming. I am currently working from home on two projects which have limited client office days and are largely remote. On my last project, I was three days per week on-site. This variation keeps it interesting, and my kids love it!