How can we help you?
What are retail companies struggling with and what's needed to survive and thrive in today’s market?
Retail:
your customer is in the lead
The retail industry is under constant pressure, bringing new challenges to retailers and distribution companies. We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
retail
A resilient and flexible supply chain
We bring together data to connect, integrate and analyze. Because companies that have better insight into planning, production and forecasting enjoy a huge advantage.
Customer Experience
Reliable insight is the key to acting, measuring and improving your customer experience. We integrate and connect customer-related applications and integrate these with for example order management, marketing, service and sales.
Efficient Operations
By building a modern data warehouse, connecting any ERP and WMS system with front-end applications, such as e-commerce and POS, data is ready for business analytics and reporting.
Customer Loyalty
A 360-degree customer view is the starting point. We help you increase customer loyalty implementing smart AI tooling, like intelligent service and personalization.
Self-service portals
A secure self-service portal, integrated with your back-end CRM and ERP-systems gives customers insights in real-time status of orders, stock, contact and service requests. And gives your service teams the opportunity to actually deliver more value.
retail services insights & knowledge
Are your looking for something specific?
Customer cases
Meet our customers
We use technology to transform the way you work
We see technology as a means of addressing challenges and pain points. We support retail and distribution companies by modernizing their workplaces, simplifying and automating processes, bringing insights to the business, and connecting the company to the outside world. This includes process automation, smart routing and intelligent forecasting.
Depending on your priorities and needs, we redesign, build or optimize your application landscape, primarily using Microsoft business solutions such as Dynamics 365, Microsoft 365 and Microsoft Azure.
Services & Offerings
Our Retail Capability
We have the tools to enhance the Microsoft platform and to accelerate the impact of technology in your organization.
What sets HSO apart
HSO is your Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way you work and improve your business performance.
HSO International Global Delivery Capabilities
With a consistent global delivery methodology shared across all locations and global delivery centers, HSO’s “Kernel” approach allows us to deliver template implementations worldwide, accelerating business transformation for multi-national companies at an affordable cost point with predictable outcomes.
24/7 Global Managed Services
Support core business systems while working proactively on transformation efforts that will secure future success. With everything from upgrades, migrations, continuous optimization and insights on improving business processes, HSO allows you to focus on your core business and innovate faster.
Large enough to serve, small enough to care
For more than 30 years we’ve measured our success in just one way-we win when our clients win. HSO is the agile, industry-focused alternative to large, traditional global SIs. Our goal is to drive improvements in your business performance by leveraging the power of Microsoft technology - accelerating the impact of digital transformation.