your customer is in the lead

The retail industry is under constant pressure, bringing new challenges to retailers and distribution companies. We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.

Copilot in Customer Service for Retail and Distribution

See how Copilot, Microsoft's generative AI-based virtual assistant, makes the work for customer service agents easier and better.

Watch the series
Woman in a retail clothing store

How can we help you?

What are retail companies struggling with and what's needed to survive and thrive in today’s market? 

Leveraging the opportunities of AI

The potential of AI for retail and distribution companies is huge. From optimizing operations, doing more with less people, to creating a better customer experience. We help our customers unlock the value of AI, bringing its potential into practice with value based applications.

retail services insights & knowledge

Are your looking for something specific?

Customer cases

Meet our customers

We use technology to transform the way you work

We see technology as a means of addressing challenges and pain points. We support retail and distribution companies by modernizing their workplaces, simplifying and automating processes, bringing insights to the business, and connecting the company to the outside world. This includes process automation, smart routing and intelligent forecasting.  

Depending on your priorities and needs, we redesign, build or optimize your application landscape, primarily using Microsoft business solutions such as Dynamics 365, Microsoft 365 and Microsoft Azure. 

Services & Offerings

Our Retail Capability

We have the tools to enhance the Microsoft platform and to accelerate the impact of technology in your organization. 

What sets HSO apart

HSO is a Business Transformation Partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform how people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance. Large enough to serve, small enough to care.

Learn more about HSO

Consistent Global Delivery Capabilities

HSO offers global delivery capabilities alongside 24/7 managed services to expedite business transformations for multinational corporations. Our unified global delivery methodology and template approach ensure consistent implementations worldwide, enabling cost-effective solutions with predictable outcomes.

100% Microsoft Focus

HSO is a full service Microsoft Partner, having achieved all six Microsoft Cloud Partner Program Solution Designations, with each designation being anchored on the Microsoft Cloud: Business Applications, Data & AI (Azure), Digital App & Innovation (Azure), Infrastructure (Azure), Modern Work, and Security.

HSO Academy

HSO Academy is an integral part of the HSO culture for the further development, continuous improvement and certification of HSO employees. We invest in our people with ongoing training programs, delivering the most impact on your business.

HSO Offerings

HSO develops solutions for our customers that leverage the latest cloud and AI technologies from Microsoft. Our industry-focused products address the vertical and horizontal needs of the markets we operate in, accelerating our customers' digital transformation and enabling them to become digital leaders in their industry.

Contact us

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