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HSO Academy: “We hire for attitude, we train for skills” 

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works. 

HSO Academy is the corporate university of HSO. Since 2014, people have been prepared here for work as consultants – with a combination of technical training, practical knowledge, and skills. Experienced employees also follow in-depth modules, leadership programs, and soft skills training through HSO Academy. HSO Academy now trains not only HSO employees but also customers – so that they are better prepared for their IT projects and make more efficient use of the HSO solutions that HSO has implemented.  

Joining without prior knowledge?

Fresh out of school, from another industry, or just with a lot of motivation. The journey of new consultants begins in the same place – the Masterclass – an intensive five-week program full of theory, practice, soft skills, and energy. "In five weeks, we turn starters into consultants," says Henk-Jan Brommer. "And it works. More than 500 colleagues have started at HSO this way."

HSO Academy does not look at resumes alone, but mainly at motivation and eagerness to learn. "Even without experience or technical knowledge, you can join," says Henk-Jan. The approach is clear: we hire for attitude, we train for skills. This also makes HSO attractive to career changers and people with an unusual background. "As long as you bring the right basic attitude, we will find a place that fits."

Learning never stops

After onboarding, it really begins. HSO Academy is there for anyone who wants to grow – substantively, professionally, or personally. "We also support people who have been with us for years," says Henk-Jan. "The more senior you become, the more responsibilities change. We also train for that." 

An important principle is horizontal mobility. "If you say: I am ready for something else within HSO, we wholeheartedly support that," says Henk-Jan. "We have all rooms in the house: ERP, CRM, Azure, Modern Workplace, integration, app development, data & AI, OutSystems. If you want to look at another room, there is certainly room for that." 

In addition, there is a wide range of soft skills training. Henk-Jan mentions a few: "We train people in interpersonal skills. About assertiveness, change management, conflict management. We have a wide range of leadership and management training. We have soft skills such as problem-solving ability, risk and root cause analysis, personal leadership, personal presentation."

In other words, as he puts it: "Continuous learning, continuous development – we really try to shape that here. Not as a slogan, but as a way of working; 'Never stop learning,' Henk-Jan summarizes. "We really make that concrete here." 

Trainers from practice

All training is given by consultants who are active in projects themselves. That is deliberately arranged. "They are people with a lot of practical experience and project experience," he explains. "And they enjoy giving training. They bring that experience directly into the classroom." That does not mean that everyone just becomes a trainer. HSO Academy also invests in the didactic side.  
 
"We have a whole train-the-trainer program," says Henk-Jan. "And all the training we give is evaluated with the participants. Based on that, we also improve our training and the guidance of trainers." He sums it up with a wink: "All Academy trainers are consultants, but not all HSO consultants are Academy trainers."

Training customers

At HSO Academy, they now look beyond their own organization. Customers also make grateful use of the expertise. "We now also train people at our customers," says Henk-Jan. "The gap between the experience of our people and that of the customer is sometimes quite large. By making the knowledge level more equal, we get closer to each other." 

Henk-Jan continues: "We have been involved in these kinds of projects for years. But for many customers, it is the first time. It helps if you train them in advance on what is involved in an implementation. This creates the feeling that we are really doing it together." 

Sharing knowledge as a culture

At HSO, knowledge does not stop at the project or the team. Sharing is embedded in the way of working – and the Academy helps with that. Through knowledge sessions, pizza evenings, and international meet-ups, knowledge is actively shared across teams and countries. "We act as a broker of knowledge," says Henk-Jan. "What is learned locally, we spread to the rest of the organization." 

This is relevant for everyone – from starter to senior, from the Netherlands to the US. Developments in technology, best practices, new tools, or insights: they are shared through the Academy. "We try to reinvent the wheel as little as possible," explains Henk-Jan. "If it works somewhere, we make sure others benefit from it." 

And it does not stay internal. HSO has several Microsoft MVPs and Fast Track Recognized Solution Architects – colleagues who are internationally recognized for their expertise and their contribution to the community. "They are people who are not only strong in content but also actively spread knowledge – inside and outside HSO. Continuous learning, continuous development – we really try to shape that here." 

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US Remote

Human Resources & Talent

Strategic HR Business Partner

POSITION SUMMARY At HSO, exceptional business performance starts with exceptional people. As a Strategic HR Business Partner, you will partner with Service Line Leaders to build high-performing teams, strengthen leadership capability and develop an organization positioned for sustainable growth. This is not a traditional HR Business Partner role. You will serve as a trusted advisor, translating business priorities into people and organizational strategies that improve performance, strengthen workforce capability and enable growth. As part of a lean, collaborative People team, you'll balance strategic advisory work with hands-on execution. Whether facilitating a talent review, partnering with Resource Management to improve utilization, coaching a manager through a complex employee issue or implementing a new people initiative, you'll help solve the business's most important people challenges. We're looking for someone who is commercially minded, curious and energized by building, improving and making a measurable impact. KEY RESPONSIBILITIES Business Partnership Serve as the trusted advisor to Service Line Leaders on leadership, talent and organizational performance. Develop a deep understanding of business strategy, financial goals and workforce needs to align people priorities with business objectives. Provide practical counsel, constructive challenge and data-driven insights that improve business decisions. Identify talent, leadership and organizational risks early and partner with leaders to develop effective solutions. Support organizational growth, restructuring and change initiatives while maintaining engagement and business continuity. Leadership & Talent Coach leaders to build high-performing teams through effective performance management, feedback, development and accountability. Lead performance management governance across assigned business units, ensuring consistent application of performance ratings, compensation decisions, and promotion practices. Evaluate and challenge pay and promotion recommendations to ensure strong business justification, alignment with compensation philosophy and salary structures, and equitable outcomes. Partner with and coach leaders on effectively communicating performance and career-related decisions to employees. Lead talent reviews, succession planning, promotion discussions and talent calibration sessions. Partner with Talent Acquisition on workforce needs and hiring priorities. Identify and accelerate high-potential talent through coaching, mentoring, stretch assignments and internal mobility. Support quarterly people review processes by delivering workforce analytics and talent insights to Senior Vice President, HR, including performance distributions, promotion readiness, succession pipeline strength, critical talent identification (top 5/bottom 5), and development planning recommendations across the organization and service lines. Drive career development and internal mobility initiatives by helping employees establish long-term career goals, providing clarity on advancement opportunities, and partnering with leaders to align development plans with organizational talent needs and succession priorities. Partner on annual performance, compensation and reward processes to ensure equitable, market-informed outcomes. Business Performance & Workforce Planning Partner with Service Line Leaders and Resource Management to optimize consultant deployment, utilization and workforce capacity. Monitor utilization, leverage and bench trends, recommending actions that improve productivity and profitability. Help maintain a balanced talent pyramid by aligning hiring, promotions, development and succession with business strategy. Support workforce planning, organizational design and role clarity to ensure the right capabilities are in place for future growth. Use workforce analytics and business insights to identify trends, anticipate talent risks and improve organizational performance. Employee Experience & HR Delivery Champion an exceptional employee experience across the employee lifecycle. Partner closely with Service Line Leaders to analyze Culture Amp survey results, identify key opportunities for improvement, and develop, implement, and monitor action plans that enhance employee engagement and organizational effectiveness. Coach leaders through employee relations matters, performance improvement plans and employment decisions with sound judgment and balanced business perspective. Partner with HR leadership and Legal, as appropriate, on workplace investigations and employment risk. Partner across the People team to deliver performance, development, onboarding, compensation and engagement initiatives. Analyze employee feedback, stay interview insights, and exit trends to identify retention risks, improve the employee experience, and develop targeted action plans that strengthen engagement and reduce regrettable attrition. Ensure consistent application of people policies, employment practices and regulatory compliance while balancing business needs. Building the Function Help build a modern, scalable People function that enables business growth. Continuously improve people programs, processes and tools by simplifying work and leveraging technology, AI and workforce data. Share ideas, challenge the status quo and contribute wherever needed—we value ownership, collaboration and a builder's mindset. WHAT YOU'LL BRING TO THE TEAM 7+ years of progressive HR Business Partner or strategic people consulting experience, ideally within professional services, consulting, technology or another knowledge-based environment. Strong business acumen and the ability to connect people strategies to business outcomes. Experience in workforce planning, organizational design, leadership development, talent management and employee relations. Confidence coaching and influencing leaders through growth, change and complex business challenges. Ability to interpret workforce data and translate insights into action. Exceptional relationship-building, communication and influencing skills. A collaborative, low-ego approach with the flexibility to balance strategic thinking and hands-on execution. WHY YOU'LL SUCCEED You understand that great People partners create business value. You build credibility by understanding the business, asking thoughtful questions and helping leaders solve meaningful challenges. You thrive in an entrepreneurial environment where priorities evolve, collaboration matters and everyone contributes. You're equally comfortable shaping strategy, rolling up your sleeves and driving execution. Most importantly, you believe exceptional business performance begins with exceptional people

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US Remote

Sales & Business Development

Business Development Director

  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O PMA Functional Solution Architect

As a D365 F&O PMA Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams but specifically with the PMA (Project Management & Accounting) module  Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field CPA strongly preferred but not required at this time  8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems 3+ full cycle implementations of the PMA module within Dynamics 365 F&O  Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Finance Functional Solution Architect

As a D365 F&O Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field; CPA strongly preferred 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

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US Remote

Cloud & Infrastructure

Azure Cloud Architect

HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate.  Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring.  Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds.  Azure Migration  Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts.  Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning.  Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout.  Identity & Security  Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance.  Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design.  Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements.  Automation, IaC & CI/CD  Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams.  Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks.  Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks.  Observability, Resilience & FinOps  Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting.  Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets.  Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps.  Consulting & Client Engagement  Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders.  Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams.  Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews.  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection.  Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates.  You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security.  Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization.  Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation.  Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines.  Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN.  Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts.  Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks.  AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring.  Proficiency in PowerShell and Azure CLI; Python is a plus.  Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include:  Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover.  Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview.  Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience.  AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric).  Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management.  Microsoft Certified: Azure Solutions Architect Expert (AZ-305)  Microsoft Certified: Azure Administrator Associate (AZ-104)  Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100)  Microsoft Certified: DevOps Engineer Expert (AZ-400)  Microsoft Certified: Azure Network Engineer Associate (AZ-700)  Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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Data & AI

Data Solution Architect

As a Data Architect at HSO, you will design, govern, and implement modern data architectures that empower our clients to leverage their data for analytics, reporting, AI, and business transformation. You will define data models, integration patterns, governance standards, and architectural best practices while collaborating closely with Data Engineers, Consultants, and client technical and business stakeholders. As a Data Architect you can expect to… Design scalable, secure, cloud-based data architectures using Azure Data Lake, Azure SQL, Synapse, Fabric, Databricks, and related Microsoft data services. Define enterprise-ready data models, data flows, integration patterns, governance frameworks, and development standards. Lead discovery and design workshops with client stakeholders to translate business requirements into technical data solutions. Oversee and guide data engineering teams during the build phase to ensure alignment with architectural standards. Establish and maintain metadata, lineage, data quality, and governance processes leveraging Microsoft Purview or similar tools. Conduct architectural reviews, performance tuning, and optimization of data systems. Communicate design decisions, risks, tradeoffs, and solution approaches clearly to both technical and non-technical audiences. Stay current with emerging data technologies, architectural patterns, and Microsoft cloud advancements. You're great at... Structuring complex data challenges into clear, scalable architectural approaches. Explaining technical concepts simply and effectively to business stakeholders. Designing with both long-term scalability and real-world delivery constraints in mind. Bringing order to ambiguity — defining frameworks, standards, and processes where none exist. Collaborating with cross‑functional teams and guiding technical contributors. Identifying inefficiencies and recommending strategic improvements. Balancing innovation with practicality in solution design. Seeing both the “big picture” and the technical details that make it possible. Requirements: Bachelor’s degree in Computer Science 5+ years of experience designing and implementing enterprise data architectures. Strong proficiency with Azure data services (Synapse, ADF, Fabric, Databricks, ADLS, Azure SQL, etc.). Deep understanding of data modeling methodologies (Kimball, Inmon, Data Vault). Experience implementing governance frameworks, including metadata, lineage, quality, and security. Proficiency in SQL and familiarity with Python or Scala. Experience delivering data modernization, cloud migration, or analytics platform projects. Strong communication skills and ability to work cross-functionally with engineering and business teams. Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. Salary: $166,754/yr. Please email resume to: HSO Enterprise Solutions at kramerini@hso.com

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US New York

ERP & CRM (e.g. D365 F&O, D365CE)

Lead D365 F&O Finance Consultant

As a D365 F&O Lead Functional Consultant, you can expect to…   Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, with accountability for delivery outcomes, solution quality, and alignment to overall project objectives, owning defined solution areas while aligning to broader architectural direction  Drive Business Process Analysis efforts for your domain, facilitating workshops, guiding discussions, and translating outcomes into structured functional designs  Shape Fit/Gap decisions by evaluating business requirements against system capabilities, recommending solution approaches, and progressing decisions in the absence of complete information while identifying where architectural guidance is required  Own and drive functional design decisions within your workstream, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior  Configure and oversee configuration across Finance modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank), ensuring accuracy and alignment to business requirements  Translate complex business processes into clear functional designs and configuration strategies that can be executed by delivery teams  Coordinate across workstreams to manage dependencies, ensuring functional decisions align with integrations, data flows, and downstream system impacts  Drive alignment within and across workstreams by identifying dependencies and escalating broader design conflicts, helping HSO maintain consistency in end-to-end solution behavior  Contribute to broader solution design discussions by providing functional input on process transformation, data structures, and system behavior  Identify and proactively manage risks related to functional design, data integrity, and process alignment within your domain  Guide testing strategy for your workstream, ensuring validation aligns with business requirements and supports end-to-end solution integrity  Support data migration activities by ensuring functional accuracy in mapping, transformation logic, validation, and reconciliation  Lead client-facing discussions within your domain, providing clear recommendations, guiding stakeholders toward decisions, and navigating complex conversations with confidence  Review and provide guidance on deliverables produced by junior consultants, reinforcing quality, consistency, and alignment to standards while leveraging team members effectively  Support estimation and solutioning for defined workstreams, aligning scope, complexity, and delivery approach  Progressively take on broader solution ownership, expanding beyond initial workstream responsibilities while increasing independence in functional design decisions   You’re great at…   Taking ownership of functional solution areas and driving them forward with increasing independence  Operating effectively in complex, fast-paced consulting environments, balancing hands-on delivery with lead expectations while maintaining momentum despite ambiguity  Connecting business processes to system capabilities and understanding how decisions impact upstream and downstream solution components  Facilitating structured discussions that move stakeholders from requirements to decisions, even in ambiguous or evolving environments  Balancing speed and quality by making thoughtful progress while maintaining alignment to standards and long-term solution integrity  Navigating ambiguity by forming recommendations, validating assumptions, and knowing when to escalate broader design considerations  Managing dependencies across workstreams and ensuring your area integrates cleanly into the broader solution  Communicating effectively across business and technical audiences, translating complexity into clear, actionable direction  Identifying risks early and addressing them before they impact delivery timelines or solution quality  Supporting and mentoring junior team members by delegating effectively, providing guidance, and improving overall team output  Operating with accountability and ownership, ensuring commitments are met and outcomes are delivered even within broader project constraints  Strengthening consistency through structured documentation, attention to detail, and repeatable approaches  Understanding how functional decisions contribute to overall solution success and client business outcomes  Promoting the mission and Shared Values of our company   Sound interesting? If so, you’ll have…   Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field  5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) in complex implementation environments  Deep functional experience across Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting  Ownership of functional workstreams or defined solution areas within D365 F&O implementations, with accountability for delivery outcomes  Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash  Demonstrated ability to facilitate workshops, gather requirements, and translate business needs into structured functional designs  Exposure to Fit/Gap analysis, configuration strategy, testing, and data migration across multiple phases of the project lifecycle  Comfort operating within Microsoft partner or consulting delivery models, including structured methodologies and cross-functional team collaboration  Confidence engaging in client-facing environments, contributing to solution discussions and guiding stakeholders toward decisions  Working knowledge of the broader Microsoft ecosystem, including Power Platform, integrations, and Azure-based services  Strong analytical, communication, and problem-solving capabilities, with the ability to manage multiple priorities in fast-paced environments  Consistent ownership of work and follow-through on commitments within defined areas of responsibility  Microsoft Dynamics 365 Finance certifications preferred  Functional experience with the PMA (Project Management & Accounting) module preferred, but not required  Willingness to travel as needed to support client engagements  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Lead SCM Consultant

As a D365 Lead Supply Chain Consultant you can expect to... Provide business and application consultancy to our clients   Leads discussions with the client and project teams during the Project Design meetings   Implement and configure supply chain modules of D365 F&O  Carry out prototyping plans, procedure documentation and communicate with project team   Define D365 F&O functional requirement and design documents that developers can use for enhancements   Perform advanced configuration and customization of the Dynamics 365 solution   Manages the testing and QA phases of a project for HSO; Test enhancements for end-user acceptance and accuracy    Organizes the communication between the test teams and technical/functional resources for resolution   Use provided methodologies to deliver successful projects   Identify opportunities to improve the use of the solution   Train power users and end users on efficient use of the solution, share ‘tips and tricks’   Travel to client-site when necessary    Sound interesting? If so, you’ll have…  Bachelor’s Degree in Supply Chain, Logistics, Engineering, or related required   4+ years experience as a D365 F&O Supply Chain Consultant   Experience participating in all stages of multiple D365 F&O implementation projects    Successfully implemented the following modules: Products and Inventory, Procure to pay, Order to cash, Warehouse management, Transportation management, Master planning, Demand and Supply Forecasting, Intercompany Trade, Enterprise Asset Management   Expertise in writing functional specification, gap document and training materials   Ability to organize and managed the resources during the Testing phase   Ability to triage and fix bugs/issues and utilize MS provided technical resources   D365 F&O Supply Chain certifications highly desired Flexibility to travel as the needs of clients and our business dictate   You’re great at…   Developing strong functional, analytical, presentation, documentation, training and interpersonal skills   Building relationships with clients and partners   Prioritizing tasks and communicating commitments   Working in a highly collaborative team environment    Solving complex problems with creative solutions   Learning new concepts quickly and thoroughly   Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    Check out the reasons why people love to work for us or browse more opportunities on our careers page!    HSO is an Equal Opportunity Employer.             

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US Remote

Consulting & Advisory

Transformation Consultant

As an Advisory Transformation Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge  Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring...  Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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NL Remote

Finance & Operations

HSO International - Planning Coordinator

Location: Netherlands ( We don't provide Visa sponsorship. EU Working rights required) Work type: Hybrid, office presence required (40%)   Job type: Full-time, 12-month initial fixed-term contract About HSO HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/About the roleAs Planning Coordinator, you will support the successful delivery of long-term projects by ensuring effective resource planning, allocation, and utilization. Working closely with Project Managers, Team Leads, and Consultants, you will help build high-performing project teams, maintain planning accuracy, and support workforce and project management activities across the organization. Key Responsibilities Review and cross-check the project planning created by Project Managers to ensure optimal resource allocation and prevent overallocation. Daily monitor and plan resource capacity, project demand, and future staffing needs. Coordinate with Project Managers and Team Leads to identify and assign suitable resources. Maintain accurate planning and resource availability data within planning systems. Support Project Manager activities, including updating the project planning and timesheet approval. Collaborate with stakeholders to select and assign resources to shape project teams for new or ongoing projects based on skills and (long-term) availability. Act as a key point of contact between project delivery teams and resource stakeholders. Requirements 1-3 years of experience in resource planning, project coordination, PMO, or workforce management. Strong administrative skills with the ability to prioritise and manage multiple activities. Excellent communication skills and confidence working with stakeholders at different levels and challenging Project Managers Strong attention to detail and analytical problem-solving abilities. Proficiency in Microsoft 365 applications: SharePoint, Word, Excel, PowerPoint, Teams). Collaborative mindset, proactive attitude, and eagerness to learn and grow. An excellent level of English, verbal and written   Benefits  Development and growth   This position offers dynamic opportunities for growth. You can continually develop your skills and advance your career in a supportive environment. Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. Freedom and responsibility   You have the freedom and flexibility to organize your workdays, but especially to shape your own career. A good reward   You will receive an excellent salary and good fringe benefits such as a laptop and a mobile phone. 

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AU Sydney

Sales & Business Development

Business Development Executive - Data & AI

Melbourne or Sydney | Full Time | Hybrid Ready to sell solutions that are shaping the future of AI? At HSO, we're helping organisations unlock the power of data, AI and Microsoft technologies to solve real business challenges and create lasting impact. As we continue to grow across Australia, we're looking for a commercially driven Business Development Executive to help expand our Data & AI practice and build lasting client partnerships. Why HSO? HSO is a leading global Microsoft partner, trusted by organisations around the world to deliver transformational outcomes through Microsoft business applications, data and AI solutions. We're proud to be: A Microsoft Solutions Partner A Microsoft Managed Frontier Partner, recognised for our deep expertise in delivering cutting-edge AI innovation Named Australia AI Partner of the Year by Tech Partner News With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business. The Opportunity This is a role for a relationship builder, opportunity creator and deal closer. You'll be responsible for generating new business opportunities, developing strategic client relationships and driving revenue growth across Australia. Working closely with our Data & AI consultants, solution architects and Microsoft ecosystem partners, you'll help organisations accelerate their AI and data transformation journeys. You'll engage with senior decision-makers, uncover business challenges and position innovative Data & AI solutions that deliver measurable results. What You'll Be Doing Identify, qualify and convert new business opportunities across enterprise and mid-market customers. Build and manage a healthy sales pipeline and consistently achieve revenue targets. Develop trusted relationships with business and technology leaders. Partner with technical specialists to shape solutions that solve complex customer challenges. Present compelling proposals and value-driven solutions across Data, Analytics and AI. Leverage Microsoft's technology ecosystem, including Azure and modern cloud platforms, to create customer success. Represent HSO in the market and contribute to our growing reputation as a leader in AI innovation. What You'll Bring Proven success in technology services, software consulting or enterprise solution sales. Experience selling Data, AI, Analytics, Cloud or Digital Transformation solutions. A track record of consistently achieving or exceeding sales targets. Strong commercial acumen and the ability to navigate complex sales cycles. Confidence engaging with executive and C-suite stakeholders. Excellent communication, presentation and negotiation skills. Experience with Microsoft Azure, data platforms or broader Microsoft technologies is highly regarded. Around 5+ years of experience in enterprise technology sales. What We Offer Competitive salary and uncapped earning potential Access to leading Microsoft AI and Data technologies Career growth within a global organisation Flexible hybrid working Collaborative, high-performing culture Opportunity to work alongside some of the most talented Data & AI specialists in the Microsoft ecosystem Global career pathways and international collaboration opportunities. Join Us If you're energised by AI, passionate about building client relationships and excited about helping organisations transform through technology, we'd love to hear from you. Be part of a business that's not just talking about AI, but helping shape what's next. Apply now and help drive the future of Data & AI with HSO.  

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IN Remote

Data & AI

HSO India | Technical Data Lead (Fabric & Azure) | 10+ Years

LEAD DATA ENGINEER – MICROSOFT FABRIC & AZURE HSO India Pvt. Ltd. Experience 10+ Years Work Mode Remote / Work From Home Notice Period Immediate to 30 Days Employment Type Full-Time Salary Best in the Market About the Role HSO is looking for an experienced Lead Data Engineer with 10+ years of experience in designing, developing, and implementing scalable data engineering solutions. The ideal candidate will have strong hands-on expertise in Microsoft Fabric and Microsoft Azure, along with experience in modern data platforms, data pipelines, data warehousing, ETL/ELT, and cloud-based data engineering. Microsoft Fabric and Microsoft Azure are MANDATORY requirements for this position. Key Responsibilities Lead the design and development of enterprise-grade data engineering solutions using Microsoft Fabric and Azure. Design scalable and reliable data pipelines for batch and real-time data processing. Develop and optimize ETL/ELT processes using modern Azure and Microsoft Fabric technologies. Work extensively with Microsoft Fabric Data Factory, Lakehouse, Data Warehouse, OneLake, and related Fabric components. Design and implement solutions using Azure Data Factory, Azure Data Lake Storage Gen2, Azure Synapse Analytics, Azure SQL, and other Azure data services. Develop data ingestion, transformation, cleansing, and integration processes from multiple source systems. Implement data models and data warehouse solutions supporting analytics and reporting requirements. Optimize data pipelines, queries, storage, and processing performance. Establish data quality, security, governance, and monitoring practices. Collaborate with Data Architects, Solution Architects, BI Developers, and business stakeholders. Provide technical leadership and mentoring to data engineering teams. Participate in solution design, estimation, code reviews, troubleshooting, and production support. Mandatory Skills – Microsoft Fabric Strong hands-on experience with Microsoft Fabric Data Factory. Hands-on experience with Fabric Lakehouse and Fabric Data Warehouse. Strong understanding of OneLake. Experience with data pipelines, notebooks, and Dataflows Gen2. Experience with Fabric architecture, workspace management, data ingestion, transformation, and optimization. Mandatory Skills – Microsoft Azure Strong hands-on experience with Azure Data Factory (ADF). Azure Data Lake Storage Gen2. Azure Synapse Analytics and Azure SQL. Azure Databricks and Azure Storage. Azure Functions / Logic Apps. Azure Key Vault, monitoring, and security services. Technical Skills 10+ years of experience in Data Engineering / Data Platform development. Strong SQL and database development skills. Experience with Python and/or PySpark. Strong understanding of ETL/ELT and data pipeline development. Experience with Data Warehousing, dimensional modelling, and Lakehouse architecture. Knowledge of batch and real-time data processing. Experience with APIs, structured and unstructured data sources. Experience with Git, CI/CD, and DevOps practices. Knowledge of data security, governance, lineage, and data quality. Experience troubleshooting and optimizing complex data pipelines. Leadership & Collaboration Proven ability to lead technical discussions and data engineering initiatives. Ability to translate business requirements into scalable technical solutions. Strong stakeholder management and communication skills. Experience mentoring data engineers. Ability to work independently in a remote environment. Strong analytical and problem-solving capabilities. Preferred / Good-to-Have Skills Microsoft Certified: Azure Data Engineer Associate or equivalent certification. Experience with Power BI and Microsoft Power Platform. Experience integrating Dynamics 365 / Dataverse data. Experience with Microsoft Purview and Azure DevOps. Knowledge of real-time analytics and event-driven architectures. Experience with enterprise data migration and modernization projects. Education Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant Microsoft/Azure certifications will be an advantage. Candidate Profile 10+ years of relevant Data Engineering experience. Strong hands-on experience with Microsoft Fabric – Mandatory. Strong hands-on experience with Microsoft Azure Data Services – Mandatory. Available to join immediately or within 30 days. Excellent communication and stakeholder management skills. Ability to independently lead data engineering projects and provide technical guidance. Why Join HSO? Opportunity to work on global enterprise data and cloud transformation projects. Work with modern Microsoft technologies including Microsoft Fabric and Azure. Remote / Work From Home opportunity. Exposure to international clients and large-scale data platforms. Opportunity to work with a highly skilled and collaborative technology team.

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IN Remote

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India | D365 CE Senior Functional (Customer Insight Journey CIJ/Marketing) | 7+ Years

Job Description Position: Senior Functional Consultant – D365 CE Company: HSO India Pvt. Ltd.Level: 4.4 – Senior Functional ConsultantExperience: 7–10 YearsWork Mode: Remote / Work From Home – IndiaEmployment Type: Full-TimeCompensation: Best in the Market About the Role HSO India is looking for an experienced D365 CE Senior Functional Consultant with strong expertise in Dynamics 365 Customer Insights – Journeys (CIJ, formerly Dynamics 365 Marketing) and hands-on functional experience in at least two additional Dynamics 365 Customer Engagement modules, such as Sales, Customer Service, or Field Service. The ideal candidate will be responsible for understanding business requirements, designing functional solutions, configuring D365 CE applications, and working closely with customers, technical teams, and project stakeholders to deliver successful implementations and support engagements. Key Responsibilities Lead functional consulting activities across Microsoft Dynamics 365 Customer Engagement (D365 CE) projects. Design and implement solutions using Dynamics 365 Customer Insights – Journeys (CIJ). Work extensively on customer journey design, campaign management, segmentation, personalization, event management, lead nurturing, and marketing automation. Gather and analyze business requirements and translate them into scalable D365 CE solutions. Conduct requirement workshops, discovery sessions, demonstrations, fit-gap analysis, and solution walkthroughs. Configure and customize D365 CE applications based on business requirements. Provide functional expertise in Customer Insights – Journeys and at least two additional CE modules, such as: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Prepare functional specifications and collaborate with technical teams on customizations, integrations, and extensions. Support data migration, integrations, testing, UAT, deployment, go-live, and post-go-live activities. Develop test scenarios, test cases, and support users during UAT. Troubleshoot functional issues and provide effective solutions within agreed SLAs. Work with development teams on Dataverse, Power Platform, Power Automate, workflows, business rules, and integrations. Conduct user training and prepare functional documentation, user guides, and knowledge-transfer materials. Participate in production support and managed services engagements when required. Collaborate with offshore/onshore teams and manage communication with global customers and stakeholders. Provide functional guidance and mentoring to junior consultants. Contribute to solution design, best practices, and continuous improvement initiatives. Required Skills & Experience 7–10 years of experience in Microsoft Dynamics 365 CE / CRM functional consulting. Strong hands-on experience with Dynamics 365 Customer Insights – Journeys (CIJ), formerly Dynamics 365 Marketing. Strong functional experience in at least two additional D365 CE modules, preferably: Sales Customer Service Field Service Experience in end-to-end D365 CE implementations and/or managed services/support projects. Strong understanding of CRM business processes and customer engagement scenarios. Hands-on experience with Customer Insights – Journeys, including: Customer journeys Segmentation Marketing forms and pages Lead management and nurturing Campaign management Email and communication management Event management Personalization Triggers and journey orchestration Marketing analytics and insights Strong understanding of D365 Sales, Customer Service and/or Field Service processes depending on the additional modules. Experience in requirement gathering, business process mapping, fit-gap analysis, solution design, configuration, testing, and deployment. Experience working with Microsoft Dataverse and Power Platform. Good understanding of Power Automate, Power Apps, workflows, business rules, and integrations. Ability to prepare functional and solution design documentation. Experience working with technical developers and integration teams. Strong analytical, problem-solving, and troubleshooting skills. Excellent communication and stakeholder-management skills. Preferred Qualifications Microsoft Dynamics 365 / Power Platform certifications such as MB-210, MB-230, MB-240, MB-280, PL-200 or relevant certifications. Experience with Customer Insights – Data is an added advantage. Experience with Azure services and third-party integrations is preferred. Experience working with Azure DevOps for backlog management, requirements, testing, and project tracking. Experience in global implementations involving multiple regions, business units, or countries. Experience in Managed Services / Application Support environments. Experience working in Agile/Scrum delivery methodologies. Key Competencies D365 CE Functional Consulting Customer Insights – Journeys / Marketing Automation D365 Sales / Customer Service / Field Service CRM Business Process Understanding Requirement Gathering & Analysis Solution Design & Functional Configuration Dataverse & Power Platform Testing & UAT Data Migration & Integrations Stakeholder Management Customer Communication Problem Solving & Troubleshooting Team Collaboration & Mentoring Education Bachelor’s degree in Computer Science, Information Technology, Business Administration, Finance, Marketing, or a related discipline. Why Join HSO India? Work on global Microsoft Dynamics 365 CE implementations and managed services projects. Gain exposure to complex Customer Insights – Journeys and CRM transformation initiatives. Work with international customers and cross-functional teams. Remote / Work From Home opportunity. Competitive compensation best in the market. Opportunities for continuous learning, Microsoft certifications, and career growth. Position Summary Position: D365 CE Senior Functional Consultant – Customer Insights & CRMLevel: 4.4 – Senior Functional ConsultantExperience: 7–10 YearsPrimary Module: Customer Insights – Journeys (CIJ, formerly Marketing)Additional Modules: Minimum 2 – Sales, Customer Service, and/or Field ServiceWork Mode: Remote / Work From Home – IndiaEmployment Type: Full-TimeSalary: Best in the Market

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NL Amsterdam

Software Engineering & Development

Senior Product Architect

Senior Product Architect for Supply Chain Management HSO Studio  Location: Remote  Role overview  The (Lead) Product Architect will provide product architecture leadership across our Advanced Supply Chain Management (ASCM) bundle of products for Microsoft Dynamics 365 Supply Chain Management. Built specifically for manufacturers and wholesale distributors, ASCM empowers organizations to streamline operations, improve fulfillment flexibility, and elevate the customer experience in a complex, omnichannel world. ASCM includes the following products, all designed to work together: Advanced Order Management, Advanced production Control, Advanced Warehouse Management, Essentials, Agent Integration Platform, Product Search and optional add-on Advanced Finance.     This is an inward-facing technical product role responsible for translating business requirements from the Product Manager into scalable, high-quality technical solutions across multiple products within a domain. This position ensures product architecture, delivery, releases, and cross-product dependencies are aligned and effectively coordinated.  You will safeguard the functional and technical feasibility, integrity, and quality of the product scope, while supporting domain-level alignment and enabling the product development team to deliver against the strategic product roadmap.  Key responsibilities  Define Product Architecture   Partner with the Product Manager to understand the product vision, strategy, customer and market needs, and roadmap.  Contribute to the product vision and roadmap based on deep functional and technical expertise, product feedback, and emerging technology insights.  Document functional and technical requirements, solution designs, architectural principles, and technical decisions.  Validate technical feasibility, performance impact, scalability, and product integrity together with the lead developer.  Align technical design with user experience, persona-based user stories, business requirements, and the overall product strategy.  Ensure desired features are designed as part of a cohesive, scalable, and functional product.  Work with the product team to apply Studio’s newly defined AI technology, processes, and ways of working    Oversee Product Development & Support    Own and manage the product backlog, translating prioritised roadmap initiatives into epics and actionable work items.  Work with development teams to design, build, test, and release products against the prioritised backlog and defined architecture.  Facilitate development team ceremonies, support delivery cadence, and track progress against agreed work items and release schedules.  Ensure the development team has a clear understanding of objectives, customer-driven requirements, and expected outcomes.  Coordinate the product development lifecycle to ensure timely delivery and high-quality implementation.  Manage implementation quality, testing outcomes, documentation, release notes, and complex Level 4 support topics.   Align Cross-Product Architecture (Lead)  Maintain an overview of all products within the domain and ensure architectural consistency across patterns, integrations, and technical decisions.  Identify cross-product dependencies, assess the impact of new features, and mitigate architectural risks across the domain.   Coordinate Domain Releases (Lead)  Coordinate domain-level release planning, aligning scope, dependencies, timelines, and release practices across products.  Support predictable delivery by proactively identifying and resolving cross-product risks and blockers.   Facilitate Product Architect Alignment (Lead)  Facilitate alignment among the team’s Product Architects, clarify ownership and responsibilities, and support decision-making on complex topics.  Act as a trusted sparring partner for complex functional and technical matters across the domain.  Qualifications  Bachelor’s degree or equivalent   Relevant experience as a Product Architect, Solution Architect, or similar role within a product development environment.  Strong knowledge of the Microsoft technology stack, including Azure, Dynamics 365, Dynamics 365 SCM, and Power Platform.  Proven experience with supply chain management in the wholesale, distribution, or manufacturing industry  Understanding of modern product discovery and delivery methods, including user-experience-focused product design frameworks.  Strong business and technical acumen, with the ability to translate business requirements into functional designs and technical specifications.  Experience managing product lifecycles, backlogs, work plans, releases, and prioritised support requests.  Strong collaboration, stakeholder management, analytical, and problem-solving skills.  Ability to align architecture, dependencies, release planning, and risks across multiple products within a domain.  Curious and proactive in exploring AI and modern technologies, with a strong continuous learning mindset and the ability to translate technological developments into business value.  What we offer  Competitive salary and benefits package   The opportunity to shape product development at the forefront of Microsoft innovation, building technology products that drive business transformation.  Opportunity to work with a talented and dynamic global team   Professional growth and development opportunities      

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IN Remote

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India | D365 F&O Senior Finance Functional Consultant | 7+ Years

  Experience: 7–10 YearsEmployment Type: Full-TimeWork Mode: Remote / Work from Home – IndiaCompensation: Best in the Market About the Role HSO India is looking for an experienced Senior Functional Consultant – D365 F&O Finance to join our Microsoft Dynamics 365 Finance & Operations practice. The ideal candidate will have strong functional expertise in Dynamics 365 Finance, experience in end-to-end implementations and/or managed services, and the ability to work closely with customers, business stakeholders, and technical teams to deliver high-quality solutions. Key Responsibilities Lead functional activities across Microsoft Dynamics 365 Finance & Operations (D365 F&O) projects. Understand business requirements and translate them into effective D365 F&O Finance solutions. Conduct requirement gathering, fit-gap analysis, solution design, configuration, testing, and deployment activities. Configure and support D365 Finance modules, including: General Ledger Accounts Payable Accounts Receivable Cash & Bank Management Fixed Assets Budgeting Tax and Financial Dimensions Period and Year-End Closing Prepare functional specifications and work closely with technical teams for customizations and integrations. Lead functional workshops, requirement discussions, demos, and knowledge-transfer sessions with customers. Support data migration, integration, testing, UAT, go-live, and post-go-live activities. Analyze and resolve functional issues as part of implementation and/or managed services engagements. Provide production support and ensure timely resolution of incidents and service requests. Collaborate with offshore/onshore teams and coordinate effectively across multiple stakeholders. Review deliverables and provide functional guidance to junior consultants. Contribute to solution documentation, best practices, and continuous improvement initiatives. Required Skills & Experience 7–10 years of overall experience with strong experience in Microsoft Dynamics 365 Finance & Operations. Strong hands-on experience in D365 F&O Finance functional consulting. Experience in at least 2–3 full-cycle D365 F&O implementations and/or significant managed services/support projects. Strong understanding of finance and accounting business processes. Hands-on experience in D365 Finance configuration and functional setup. Strong knowledge of GL, AP, AR, Fixed Assets, Cash & Bank Management, Budgeting, Tax, Financial Dimensions, and Period/Year-End Closing. Experience in requirement gathering, fit-gap analysis, functional design, testing, and UAT. Ability to prepare functional specifications and work effectively with technical developers. Experience with integrations and data migration from a functional perspective. Good understanding of D365 F&O security, workflows, and business processes. Experience working with Azure DevOps / LCS or similar project and support tools is preferred. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder-management skills. Preferred Qualifications Microsoft Dynamics 365 Finance certification such as MB-300 / MB-310 or relevant Microsoft certification. Experience working with global customers and multi-country implementations. Experience in Managed Services / Application Support environments. Exposure to Power Platform, Power Automate, and other Microsoft technologies is an advantage. Experience working in Agile delivery environments is preferred. Key Competencies D365 F&O Finance Functional Expertise Business Process Understanding Requirement Analysis & Solution Design Functional Configuration Implementation & Support Stakeholder Management Problem Solving & Troubleshooting Customer Communication Team Collaboration & Mentoring Why Join HSO India? Opportunity to work on global D365 F&O implementations and managed services projects. Exposure to international customers and complex business environments. Remote / Work From Home flexibility. Opportunity to work with experienced Dynamics 365 professionals. Competitive compensation best in the market. Strong opportunities for professional growth and career development. Education Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, Computer Science, or a related discipline.  

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GB Manchester

Cloud & Infrastructure

Cloud Solution Architect

Cloud Solution Architect - Data & AI Location: UK (Hybrid)Practice: Data & AI About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full potential of Microsoft Dynamics 365, Azure, Data and AI technologies to deliver meaningful business outcomes. With operations across Europe, North America and Asia, HSO combines industry knowledge, technical excellence and a people-first culture to help customers modernise their businesses, transform operations and embrace innovation with confidence. As demand for Data & AI solutions continues to accelerate, we're expanding our Data & AI practice and looking for experienced Cloud Solution Architects to help shape the next generation of customer transformation programmes. The Role As a Cloud Solution Architect - Data & AI, you'll play a pivotal role in shaping and qualifying customer opportunities across the Microsoft cloud ecosystem. This is a highly visible role that sits at the intersection of sales, enterprise architecture and delivery, combining technical leadership with commercial thinking. You'll work closely with customers, Microsoft and internal stakeholders to understand business challenges, identify opportunities, design compelling solutions and create clear pathways from initial discovery through to successful delivery. You'll help organisations transform the way they use data, analytics and artificial intelligence, translating business ambition into practical, costed and deliverable solutions. Success in this role requires more than technical expertise. You'll need strong consulting and stakeholder management skills, the confidence to challenge assumptions, and the commercial awareness to ensure opportunities are both valuable for clients and aligned with HSO's delivery capability. What You'll Be Doing Opportunity Qualification & Solution Shaping Lead Data & AI opportunity qualification alongside Account Managers, Business Development teams and Enterprise Architects. Facilitate customer discovery workshops, architecture assessments and strategic discussions. Understand customer business drivers, challenges and desired outcomes. Help customers define realistic transformation roadmaps aligned to business priorities. Qualify opportunities using structured sales and consulting methodologies, including MEDDIC/MEDDICC approaches. Solution Architecture & Advisory Design end-to-end Data & AI solutions using Microsoft technologies and best practices. Shape modern analytics, AI and data platform architectures that are commercially viable and technically deliverable. Provide architectural leadership across data platform modernisation, analytics, AI and automation initiatives. Ensure alignment with Microsoft Cloud Adoption Framework and Azure Well-Architected principles. Communicate architectural trade-offs and recommendations to both technical and non-technical audiences. Commercial Leadership Translate customer requirements into proposals, statements of work, delivery plans and business cases. Produce solution estimates, cost models and phased implementation approaches. Support customers in understanding ROI, value realisation and investment considerations. Challenge unclear scope and identify delivery, cost and commercial risks early in the sales cycle. Work closely with delivery teams to validate assumptions before commitments are made. Growth & Go-to-Market Contribute to the evolution of HSO's Data & AI propositions and repeatable offerings. Develop demonstrations, accelerators, sales collateral and industry-specific solution narratives. Support RFPs, bid responses, executive presentations and proof-of-concept engagements. Collaborate with Microsoft stakeholders to drive pipeline growth and co-sell opportunities. Keep up to date with emerging Microsoft technologies and industry trends across Data & AI. What We're Looking For The ideal candidate combines strong technical capability with exceptional commercial awareness. You'll be equally comfortable discussing board-level business outcomes with executive stakeholders as you are diving into architecture decisions with technical teams. Commercial & Consulting Experience You'll have: Proven experience in a Solution Architecture, Pre-Sales, Consulting or Technical Advisory role. Experience working within a Microsoft partner, consultancy or enterprise technology environment. Strong commercial acumen and experience creating proposals, business cases and Statements of Work. The ability to qualify opportunities and challenge assumptions constructively. Excellent workshop facilitation, discovery and stakeholder management skills. Experience presenting to senior business and technical audiences. The ability to translate complex technical concepts into clear business value. Understanding of opportunity qualification methodologies such as MEDDIC or MEDDICC. Experience across industries such as manufacturing, retail, financial services, healthcare, public sector, not-for-profit, utilities or professional services would be advantageous. Technical Experience We recognise that few candidates will have expertise across every area listed below. We're primarily looking for strong Data & AI architecture experience across the Microsoft ecosystem. Essential Data & Analytics Microsoft Fabric Lakehouse architecture patterns Power BI and self-service analytics Semantic modelling and reporting solutions Data platform modernisation and analytics strategy Azure Data Platform Azure Data Lake Storage (ADLS) Azure Synapse Analytics Azure Databricks Azure SQL Database Azure Cosmos DB Azure Data Factory AI & Automation Azure AI Services Azure OpenAI Service Azure AI Foundry Copilot Studio Agentic AI patterns and intelligent automation solutions Document intelligence and AI-driven business use cases Data Engineering & Platform Delivery SQL Python and/or PySpark Data pipelines and transformation frameworks CI/CD concepts and deployment automation Azure DevOps and/or GitHub Infrastructure as Code awareness Environment promotion and release management approaches Advantageous Data Governance & Security Microsoft Purview Data governance frameworks Data lineage and catalogue solutions Information protection concepts Role-based access control Azure Key Vault Secure platform design principles Integration & Application Connectivity Azure Logic Apps Azure Functions Azure Service Bus Azure API Management Enterprise integration patterns Operational and analytical workload integration Certifications Microsoft certifications are not essential but are highly desirable, particularly across: Microsoft Azure Microsoft Fabric Data & Analytics Artificial Intelligence Security As a leading Microsoft partner, HSO actively invests in certification, specialisation and continuous learning, helping our consultants stay at the forefront of Microsoft's rapidly evolving technology landscape. Why Join HSO? This is an exciting opportunity to join one of Microsoft's most respected global partners during a period of significant growth in Data & AI. You'll have the opportunity to: Shape the future of HSO's Data & AI propositions and offerings. Work alongside Microsoft on strategic customer initiatives. Influence major digital, data and AI transformation programmes. Help organisations realise measurable value from data and artificial intelligence. Work with some of the most innovative technologies in the Microsoft ecosystem. Collaborate with highly skilled consultants, architects and delivery professionals across the globe. Benefit from continuous professional development, certification support and access to Microsoft's latest technologies. Most importantly, you'll have the freedom to combine commercial thinking, architectural leadership and innovation to create meaningful outcomes for customers and make a real impact on the future of Data & AI transformation. Ready to help shape the future of Data & AI? We'd love to hear from you.

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