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  • From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

Sam Yeo began his journey with HSO through a graduate program, earning certifications and looking to work on various projects across a wide range of industries. Let's see what the future holds for Sam.

Meet
Sam Yeo
Graduate Consultant

What made you join HSO?

I think when doing my research prior to applying, you get the vibe that HSO does care about its people and the work that they do.

...also, the assessment day was a really big thing for me. Walking in and meeting directors, and really senior people like managing directors, who would give you their time and wanted to be there that day to meet people like myself, who had very little prior experience, was great.

How did you find the onboarding process?

I really enjoyed it - talking to people, getting to understand their backgrounds, and understanding ourselves as well. Being able to understand myself with insights to see where my strengths and weaknesses are, and which areas I am stronger in, was something I really enjoyed.

What were the challenges you faced?

Things that I was challenged by were, of course, the technical aspects. With my experience lacking a little bit in Dynamics, being able to understand the system and really drill down into it was something challenging, but enjoyable.

How did you find your initial foray into the business?

Yeah, I think what I’ve enjoyed is being able to talk to people at various levels and understand their experiences and expertise. Path sessions with Peter Sharpe, Director of Enterprise Architecture, HSO and Mike Stanbridge, Enterprise Architect, HSO recently have been great; they've been able to share so much about their expertise and give us so much time.

They have said, "If you need us, just book a meeting in the diary. We are always happy to take that time," and that is what I have loved. Being able to talk to people of different levels and everyone having time for you, even though we are brand new graduates with very little experience, is wonderful.

Even though we aren’t valuable to them at the moment in terms of a business perspective, they always wanted to give their time to help us develop, which is so lovely. It really makes you feel at home.

The best thing I can say for new starters is just talk to people.
Everyone is willing to give you their time, instead of saying they do not have the time at all, they’ll simply say right look at my calendar, find a time that works for us both, set it up and I will be there, and that’s great.

So being able to utilise that and make the most of it, if people are willing to give you their time, try and take it and learn from these skilled people in their expert areas and prospective people looking to join HSO.

Sam Yeo Graduate Consultant

What advice would you give yourself?

Personally, I have a little bit of a lack of experience in the working world, and that was something about which I was slightly worried.

Of course, having met people who are on the graduate scheme on the assessment day and seeing their experience, I understood that everyone is on a level playing field with the graduates.

We have not worked with Dynamics before, so being able to give yourself that confidence and say that you can do this, and knowing that you will be able to learn this, is important. Just have confidence in your abilities and your skills.

What are you looking forward to over the next few months?

Going into projects. I have now completed two certifications and have one left, so I am really looking forward to being able to work on projects in a different capacity.

Looking at things from a supply chain perspective or in various other ways, and being able to develop those skills in these different projects and areas, is something I am excited about.

HSO Graduate Programs

We have been running our graduate scheme for the past seven years recruiting and developing our graduates into business associates who have a real impact on the business and for our customers. Get to know how.

Graduate Programs

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US Remote

Cloud & Infrastructure

Azure Cloud Architect

HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate.  Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring.  Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds.  Azure Migration  Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts.  Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning.  Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout.  Identity & Security  Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance.  Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design.  Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements.  Automation, IaC & CI/CD  Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams.  Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks.  Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks.  Observability, Resilience & FinOps  Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting.  Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets.  Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps.  Consulting & Client Engagement  Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders.  Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams.  Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews.  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection.  Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates.  You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security.  Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization.  Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation.  Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines.  Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN.  Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts.  Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks.  AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring.  Proficiency in PowerShell and Azure CLI; Python is a plus.  Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include:  Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover.  Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview.  Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience.  AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric).  Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management.  Microsoft Certified: Azure Solutions Architect Expert (AZ-305)  Microsoft Certified: Azure Administrator Associate (AZ-104)  Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100)  Microsoft Certified: DevOps Engineer Expert (AZ-400)  Microsoft Certified: Azure Network Engineer Associate (AZ-700)  Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US Remote

Cloud & Infrastructure

Modern Workplace Engineer

As a Modern Workplace Engineer, you can expect to… Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM) Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security Create technical documentation including architectures, configurations, standards, and operational runbooks Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities Deliver solutions in client environments across multiple tenants and organizational contexts You’re great at… Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience Creating automation using PowerShell, Power Automate, and related technologies Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Engineering, or related field (preferred) 3+ years of experience supporting and implementing Microsoft Modern Workplace technologies Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance Proficiency with PowerShell scripting and automation Strong understanding of identity and access management using Microsoft Entra ID Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US Remote

Sales & Business Development

Senior Account Manager

  Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan  Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities  Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio  Establish and lead executive sponsor cadence, including QBRs and strategic account reviews  Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success  Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence  Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence  Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts  You’re great at… Owning and driving account growth strategy across multiple solution areas  Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs  Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives  Leading cross-functional teams to successfully orchestrate and close complex deals  Managing pipeline health, deal velocity, and forecasting accuracy with consistency  Building strong relationships with customers to understand business goals and align HSO solutions  Driving customer satisfaction and long-term account growth through proactive engagement  Sound interesting? If so, you’ll have…  4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments  Strong consultative selling capabilities with the ability to uncover and align to customer business needs  Experience engaging and influencing director- and VP-level stakeholders  Demonstrated ability to lead cross-functional teams and orchestrate complex deals  Excellent communication, organizational, and relationship management skills  The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.    

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US Remote

Sales & Business Development

Account Manager

  Own a portfolio of existing clients to drive renewals and organic expansion within a defined solution set, ensuring strong customer health and predictable revenue retention.  Develop and manage all phases of the existing client lifecycle, including renewal execution, forecasting, risk identification, and close planning.  Identify and drive organic upsell opportunities within current solutions (users, modules, and service extensions).  Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline.  Partner with Delivery and Pre-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization.  Proactively surface risks related to renewals, delivery, or customer satisfaction and drive resolution across internal teams.  Maintain disciplined pipeline management and forecast accuracy within CRM systems.  Contribute to predictable revenue retention through strong execution and proactive account management.  You’re great at… Managing a high-volume portfolio of small to mid-tier accounts with strong attention to detail.  Executing structured sales plays with discipline and consistency.  Building and maintaining strong client relationships focused on retention and incremental growth.  Identifying expansion opportunities within existing accounts and converting them into revenue.  Collaborating cross-functionally to ensure customer health.  Maintaining accurate forecasting, pipeline hygiene, and account documentation.  Proactively identifying risks and driving resolution.  Operating effectively within established processes and frameworks.  Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and industry   Sound interesting? If so, you’ll have…  2+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Experience managing renewals and expansion opportunities within existing clients.  Experience managing pipeline, forecasting, and CRM accuracy.  Excellent communication, negotiation, and interpersonal skills Direct experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions Detail-oriented with strong organizational and time-management skills Ability to thrive in a dynamic and entrepreneurial environment and to work with a team The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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