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  • From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

Sam Yeo began his journey with HSO through a graduate program, earning certifications and looking to work on various projects across a wide range of industries. Let's see what the future holds for Sam.

Meet
Sam Yeo
Graduate Consultant

What made you join HSO?

I think when doing my research prior to applying, you get the vibe that HSO does care about its people and the work that they do.

...also, the assessment day was a really big thing for me. Walking in and meeting directors, and really senior people like managing directors, who would give you their time and wanted to be there that day to meet people like myself, who had very little prior experience, was great.

How did you find the onboarding process?

I really enjoyed it - talking to people, getting to understand their backgrounds, and understanding ourselves as well. Being able to understand myself with insights to see where my strengths and weaknesses are, and which areas I am stronger in, was something I really enjoyed.

What were the challenges you faced?

Things that I was challenged by were, of course, the technical aspects. With my experience lacking a little bit in Dynamics, being able to understand the system and really drill down into it was something challenging, but enjoyable.

How did you find your initial foray into the business?

Yeah, I think what I’ve enjoyed is being able to talk to people at various levels and understand their experiences and expertise. Path sessions with Peter Sharpe, Director of Enterprise Architecture, HSO and Mike Stanbridge, Enterprise Architect, HSO recently have been great; they've been able to share so much about their expertise and give us so much time.

They have said, "If you need us, just book a meeting in the diary. We are always happy to take that time," and that is what I have loved. Being able to talk to people of different levels and everyone having time for you, even though we are brand new graduates with very little experience, is wonderful.

Even though we aren’t valuable to them at the moment in terms of a business perspective, they always wanted to give their time to help us develop, which is so lovely. It really makes you feel at home.

The best thing I can say for new starters is just talk to people.
Everyone is willing to give you their time, instead of saying they do not have the time at all, they’ll simply say right look at my calendar, find a time that works for us both, set it up and I will be there, and that’s great.

So being able to utilise that and make the most of it, if people are willing to give you their time, try and take it and learn from these skilled people in their expert areas and prospective people looking to join HSO.

Sam Yeo Graduate Consultant

What advice would you give yourself?

Personally, I have a little bit of a lack of experience in the working world, and that was something about which I was slightly worried.

Of course, having met people who are on the graduate scheme on the assessment day and seeing their experience, I understood that everyone is on a level playing field with the graduates.

We have not worked with Dynamics before, so being able to give yourself that confidence and say that you can do this, and knowing that you will be able to learn this, is important. Just have confidence in your abilities and your skills.

What are you looking forward to over the next few months?

Going into projects. I have now completed two certifications and have one left, so I am really looking forward to being able to work on projects in a different capacity.

Looking at things from a supply chain perspective or in various other ways, and being able to develop those skills in these different projects and areas, is something I am excited about.

HSO Graduate Programs

We have been running our graduate scheme for the past seven years recruiting and developing our graduates into business associates who have a real impact on the business and for our customers. Get to know how.

Graduate Programs

Want to join our HSO family?

See our vacancies below

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US Remote

Cloud & Infrastructure

Azure Cloud Architect

As a Azure Cloud Solutions Architect you can expect to... Lead the end-to-end design of secure, scalable, and resilient Azure solutions across applications, integrations, data, infrastructure, and security. Facilitate discovery sessions and architecture workshops, translating business requirements into technical solutions and actionable delivery plans. Establish architecture standards, design patterns, and engineering best practices while providing technical leadership and mentorship to development teams. Guide application modernization initiatives, helping clients evolve legacy systems into cloud-native Azure solutions. Architect and support solutions leveraging Azure services including App Services, Functions, API Management, Service Bus, Storage, Key Vault, SQL, Containers, and Kubernetes. Define integration, API, and event-driven architecture patterns to support scalable enterprise applications. Drive DevOps adoption through CI/CD pipelines, Infrastructure as Code, automated testing, and release automation using tools such as Azure DevOps, GitHub Actions, Terraform, and Bicep. Ensure solutions meet security, performance, scalability, reliability, and compliance requirements. Act as a trusted advisor to clients, providing architecture guidance and communicating technical concepts to both business and technical stakeholders. Collaborate closely with project teams throughout the solution lifecycle, from strategy and design through implementation and deployment. Support pre-sales activities including solution shaping, technical estimates, proof of concepts, and statement of work development. Contribute to HSO's growth by developing reusable assets, sharing technical expertise, and promoting HSO's mission and shared values. You’re great at… Connecting enterprise cloud strategy with detailed application design and practical implementation decisions. Leading engineering teams while remaining technically credible and engaged with developers. Designing modern distributed applications using C#, .NET/.NET Core, REST APIs, microservices, and event-driven patterns. Choosing the right Azure service and architecture pattern based on scalability, security, reliability, performance, cost, and maintainability. Bringing structure to ambiguity and explaining architecture decisions, risks, and trade-offs clearly. Working independently, owning deliverables, and collaborating effectively across client and HSO teams. Learning new technologies quickly and applying them to real client challenges.  Sound interesting? If so, you’ll have… 8+ years of experience designing and delivering Microsoft Azure solutions across application architecture, cloud architecture, and engineering leadership. Strong software engineering background with hands-on experience in C#, .NET/.NET Core, REST APIs, distributed systems, microservices, and enterprise integrations. Experience architecting and implementing Azure-native solutions using services such as App Services, Functions, API Management, Service Bus, Azure SQL, Key Vault, Storage, Container Apps, and/or AKS. Proven ability to lead development teams, mentor engineers, and establish architecture, coding, and quality standards. Experience with Azure DevOps and/or GitHub, CI/CD pipelines, Infrastructure as Code (Terraform and/or Bicep), automated testing, and Agile delivery practices. Ability to translate business requirements into scalable, secure, and maintainable cloud solutions while effectively communicating with both technical and non-technical stakeholders. Experience modernizing legacy applications, designing enterprise integration strategies, and supporting cloud transformation initiatives. Strong understanding of Azure security, governance, reliability, performance, and operational best practices. Experience working in consulting, professional services, or client-facing environments is highly preferred. Microsoft Azure certifications, particularly Azure Solutions Architect Expert (AZ-305), are a plus. The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Program Manager

•    Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: o    Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk managemento    Run complex, enterprise-level programs that adhere to a client’s strategic alignment o    Deliver program-level goals to achieve and maintain cross-project success o    Engage with senior stakeholders and executives to align program goals with business priorities•    Participate in or lead Design Sessions which are used to gather requirements from project stakeholders •    Lead steering committee meetings and facilitate communication with all parties involved •    Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams•    Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects•    Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program•    Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards•    Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks•    Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality•    Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes•    Identify opportunities for process and people improvements, contributing to the development of program management within HSO You’re great at… •    Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management•    Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously •    Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions•    Understanding change management, aligning program objectives with client expectations and strategic goals•    Building strategic relationships with clients and partners •    Providing input on architecture, integration, and deployment strategies•    Solving complex problems with creative solutions •    Learning new concepts quickly and thoroughly •    Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… •    Bachelor’s Degree  •    10+ years of D365 ERP and/or AX implementation experience •    8+ years of managing large ERP/CRM projects and development teams •    Previous experience in a Lead Consultant or PM role for a D365 implementation •    Proven experience in managing multi-million-dollar programs with complex delivery requirements•    Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders•    Experience with different SDLC project methodologies (such as agile and waterfall) •    Demonstrated ability to successfully manage project teams •    In-depth financial acumen •    Strong understanding of business processes/business process analysis •    Software development experience a plus, especially in Java and/or C# •    Working experience or knowledge of LCS and or VSTS •    PMP certification is highly desirable  •    Proficiency in MS Project   The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Human Resources & Talent

Strategic HR Business Partner

POSITION SUMMARY At HSO, exceptional business performance starts with exceptional people. As a Strategic HR Business Partner, you will partner with Service Line Leaders to build high-performing teams, strengthen leadership capability and develop an organization positioned for sustainable growth. This is not a traditional HR Business Partner role. You will serve as a trusted advisor, translating business priorities into people and organizational strategies that improve performance, strengthen workforce capability and enable growth. As part of a lean, collaborative People team, you'll balance strategic advisory work with hands-on execution. Whether facilitating a talent review, partnering with Resource Management to improve utilization, coaching a manager through a complex employee issue or implementing a new people initiative, you'll help solve the business's most important people challenges. We're looking for someone who is commercially minded, curious and energized by building, improving and making a measurable impact. KEY RESPONSIBILITIES Business Partnership Serve as the trusted advisor to Service Line Leaders on leadership, talent and organizational performance. Develop a deep understanding of business strategy, financial goals and workforce needs to align people priorities with business objectives. Provide practical counsel, constructive challenge and data-driven insights that improve business decisions. Identify talent, leadership and organizational risks early and partner with leaders to develop effective solutions. Support organizational growth, restructuring and change initiatives while maintaining engagement and business continuity. Leadership & Talent Coach leaders to build high-performing teams through effective performance management, feedback, development and accountability. Lead performance management governance across assigned business units, ensuring consistent application of performance ratings, compensation decisions, and promotion practices. Evaluate and challenge pay and promotion recommendations to ensure strong business justification, alignment with compensation philosophy and salary structures, and equitable outcomes. Partner with and coach leaders on effectively communicating performance and career-related decisions to employees. Lead talent reviews, succession planning, promotion discussions and talent calibration sessions. Partner with Talent Acquisition on workforce needs and hiring priorities. Identify and accelerate high-potential talent through coaching, mentoring, stretch assignments and internal mobility. Support quarterly people review processes by delivering workforce analytics and talent insights to Senior Vice President, HR, including performance distributions, promotion readiness, succession pipeline strength, critical talent identification (top 5/bottom 5), and development planning recommendations across the organization and service lines. Drive career development and internal mobility initiatives by helping employees establish long-term career goals, providing clarity on advancement opportunities, and partnering with leaders to align development plans with organizational talent needs and succession priorities. Partner on annual performance, compensation and reward processes to ensure equitable, market-informed outcomes. Business Performance & Workforce Planning Partner with Service Line Leaders and Resource Management to optimize consultant deployment, utilization and workforce capacity. Monitor utilization, leverage and bench trends, recommending actions that improve productivity and profitability. Help maintain a balanced talent pyramid by aligning hiring, promotions, development and succession with business strategy. Support workforce planning, organizational design and role clarity to ensure the right capabilities are in place for future growth. Use workforce analytics and business insights to identify trends, anticipate talent risks and improve organizational performance. Employee Experience & HR Delivery Champion an exceptional employee experience across the employee lifecycle. Partner closely with Service Line Leaders to analyze Culture Amp survey results, identify key opportunities for improvement, and develop, implement, and monitor action plans that enhance employee engagement and organizational effectiveness. Coach leaders through employee relations matters, performance improvement plans and employment decisions with sound judgment and balanced business perspective. Partner with HR leadership and Legal, as appropriate, on workplace investigations and employment risk. Partner across the People team to deliver performance, development, onboarding, compensation and engagement initiatives. Analyze employee feedback, stay interview insights, and exit trends to identify retention risks, improve the employee experience, and develop targeted action plans that strengthen engagement and reduce regrettable attrition. Ensure consistent application of people policies, employment practices and regulatory compliance while balancing business needs. Building the Function Help build a modern, scalable People function that enables business growth. Continuously improve people programs, processes and tools by simplifying work and leveraging technology, AI and workforce data. Share ideas, challenge the status quo and contribute wherever needed—we value ownership, collaboration and a builder's mindset. WHAT YOU'LL BRING TO THE TEAM 7+ years of progressive HR Business Partner or strategic people consulting experience, ideally within professional services, consulting, technology or another knowledge-based environment. Strong business acumen and the ability to connect people strategies to business outcomes. Experience in workforce planning, organizational design, leadership development, talent management and employee relations. Confidence coaching and influencing leaders through growth, change and complex business challenges. Ability to interpret workforce data and translate insights into action. Exceptional relationship-building, communication and influencing skills. A collaborative, low-ego approach with the flexibility to balance strategic thinking and hands-on execution. WHY YOU'LL SUCCEED You understand that great People partners create business value. You build credibility by understanding the business, asking thoughtful questions and helping leaders solve meaningful challenges. You thrive in an entrepreneurial environment where priorities evolve, collaboration matters and everyone contributes. You're equally comfortable shaping strategy, rolling up your sleeves and driving execution. Most importantly, you believe exceptional business performance begins with exceptional people

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US Remote

Sales & Business Development

Business Development Director

  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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