A day in the life of... Disary Nath Sarkar
Disary Nath Sarkar is an Integration Engineer at HSO. She hails from India, where she studied Computer Science Engineering and gained over ten years of experience as a software developer.
“One of the best aspects of my job is helping teammates. Advising colleagues on challenging issues is what energizes me!”
A day in the life of...
Via LinkedIn, Disary ended up with a job at HSO and has been there since 2022. Initially, she had to adjust to the cultural differences, but now Disary feels right at home in the integration team. She greatly appreciates the freedom to manage her daily tasks independently, but helping teammates and clients is what energizes Disary. Curious about what her day as an Integration Engineer is like? Read on to find out!
“Since my team has a hybrid work arrangement, we begin the day with start-up meetings online. This allows us to catch up on projects and align our efforts, whether you’re working from home, or at the office.” Besides discussing work-related matters, they make time to check in on each other personally. “It took me a while to get used to this. In the Netherlands, people are direct, but also very helpful. I really feel like I’ve landed in a welcoming environment!”
After morning meetings, Disary dives into ongoing integration projects. She knows she can rely on her teammates, and vice versa. “One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”
Back to business! After a productive morning and a lunch break, Disary engages with her clients regarding implemented integrations solutions. “I mainly assist my clients remotely, but I still feel like we are one big team. That’s because we are in contact almost daily.” Disary also collaborates regularly with Microsoft’s Azure team when she needs assistance or advice.
“I usually collaborate remotely with clients, but I still feel like we’re one big team.”
“One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”
A pleasant work atmosphere and company culture
At the end of the day, Disary conducts an online demo for one of her clients. During this session, she showcases the design of Azure integrations and guides the client through the cloud environment. “During the call, we also discuss whether there are any specific adjustments or optimizations required.”
Disary finds the excellent work-life balance a major advantage of working in the Netherlands. “It’s wonderful to have enough time for relaxation after a productive workday. We regularly do something fun together as a team – recently we took a cooking class together. Besides good working relationships, I’ve also built close friendships at HSO. This contributes to the pleasant work atmosphere and company culture.”
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About Life at HSO!
From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.
For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we.
Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community?
"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works.
Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter.
Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.
HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass. Two members of the core group, Behnud and Otto, share their insights.
Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.
After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).
Join the journey!
Find our vacancies in Azure Cloud Services, Integration, Security, Low Code and Modern Workplace
Cloud & Infrastructure
HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation. Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate. Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring. Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds. Azure Migration Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts. Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning. Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout. Identity & Security Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance. Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design. Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements. Automation, IaC & CI/CD Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams. Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks. Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks. Observability, Resilience & FinOps Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting. Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets. Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps. Consulting & Client Engagement Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders. Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams. Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews. Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation. Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection. Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates. You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security. Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization. Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation. Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines. Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN. Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts. Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks. AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring. Proficiency in PowerShell and Azure CLI; Python is a plus. Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include: Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover. Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview. Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience. AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric). Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management. Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100) Microsoft Certified: DevOps Engineer Expert (AZ-400) Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
Cloud & Infrastructure
As a Modern Workplace Engineer, you can expect to… Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM) Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security Create technical documentation including architectures, configurations, standards, and operational runbooks Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities Deliver solutions in client environments across multiple tenants and organizational contexts You’re great at… Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience Creating automation using PowerShell, Power Automate, and related technologies Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Engineering, or related field (preferred) 3+ years of experience supporting and implementing Microsoft Modern Workplace technologies Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance Proficiency with PowerShell scripting and automation Strong understanding of identity and access management using Microsoft Entra ID Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
Sales & Business Development
Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio Establish and lead executive sponsor cadence, including QBRs and strategic account reviews Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts You’re great at… Owning and driving account growth strategy across multiple solution areas Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives Leading cross-functional teams to successfully orchestrate and close complex deals Managing pipeline health, deal velocity, and forecasting accuracy with consistency Building strong relationships with customers to understand business goals and align HSO solutions Driving customer satisfaction and long-term account growth through proactive engagement Sound interesting? If so, you’ll have… 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments Strong consultative selling capabilities with the ability to uncover and align to customer business needs Experience engaging and influencing director- and VP-level stakeholders Demonstrated ability to lead cross-functional teams and orchestrate complex deals Excellent communication, organizational, and relationship management skills The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Sales & Business Development
Own a portfolio of existing clients to drive renewals and organic expansion within a defined solution set, ensuring strong customer health and predictable revenue retention. Develop and manage all phases of the existing client lifecycle, including renewal execution, forecasting, risk identification, and close planning. Identify and drive organic upsell opportunities within current solutions (users, modules, and service extensions). Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline. Partner with Delivery and Pre-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization. Proactively surface risks related to renewals, delivery, or customer satisfaction and drive resolution across internal teams. Maintain disciplined pipeline management and forecast accuracy within CRM systems. Contribute to predictable revenue retention through strong execution and proactive account management. You’re great at… Managing a high-volume portfolio of small to mid-tier accounts with strong attention to detail. Executing structured sales plays with discipline and consistency. Building and maintaining strong client relationships focused on retention and incremental growth. Identifying expansion opportunities within existing accounts and converting them into revenue. Collaborating cross-functionally to ensure customer health. Maintaining accurate forecasting, pipeline hygiene, and account documentation. Proactively identifying risks and driving resolution. Operating effectively within established processes and frameworks. Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and industry Sound interesting? If so, you’ll have… 2+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Experience managing renewals and expansion opportunities within existing clients. Experience managing pipeline, forecasting, and CRM accuracy. Excellent communication, negotiation, and interpersonal skills Direct experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions Detail-oriented with strong organizational and time-management skills Ability to thrive in a dynamic and entrepreneurial environment and to work with a team The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Customer Success / Support
As the Vice President of Managed Services, you can expect to... Serve as the visionary leader driving the reach of our Managed Services business by overseeing the development and execution of strategies which create consistent business growth, client satisfaction, and operational excellence Develop and execute strategies to grow the Managed Services business, selling and delivering cross-platform Managed Services programs to expand our client base Lead and oversee the Managed Services business through world-class service delivery, operations, and client management Liaise with Managed Services Directors and Service Line Leads to identify and align on best practices in engaging and selling HSO solutions Collaborate with sales and marketing teams to drive revenue growth and achieve business objectives Ensure high levels of customer satisfaction providing strategic guidance during customer transformation journeys from delivery to maintenance, presenting to key stakeholders and creating partnerships that lead to long-term engagements Lead a team motivated by success by staying ahead of industry trends and Microsoft updates, fostering a culture of excellence and continuous improvement You’re great at… Utilizing your knowledge of Managed Services to provide technical and operational support that creates compelling value propositions aligned customer needs Developing long-standing relationships with key buyers and decision-makers, acting as an executive sponsor to ensure a consistent, high-quality delivery of solutions Driving operational efficiency and excellence within the HSO Managed Services practice: optimizing delivery processes, resource utilization, profitability analysis, and overall financial performance Leading, coaching, and mentoring the Managed Services team in the development of processes, tools, and efficiencies that optimize clients’ Managed Services experience Contributing to the development of thought leadership content, such as whitepapers, webinars, and presentations with a keen eye toward optimizing business growth Strong experience in the Microsoft product suite especially Dynamics F&O and CE as well as Azure Data and Applications Equivalent experience supporting clients running ERP and CRM systems Sound interesting? If so, you’ll have… Bachelor’s degree in Information Technology, Business Administration, or relevant field Minimum of 10 years selling Managed Services, with a focus on cloud services in a Consulting or Professional Services setting Minimum of 10 years previous leadership or managerial experience within a consulting or services organization Proven track record of successfully leading and managing Managed Services teams, including P&L responsibility in an ever changing technology environments Excellent Executive communication and interpersonal skills, with the ability to interact with clients and internal stakeholders at all levels Strong business acumen, strategic thinking, and a track record of driving business growth The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Sales & Business Development
As a Microsoft Business Development Manager, you can expect to… Develop and identify new opportunities through outbound lead generation, inbound lead follow-up, and cultivation of prospects within the Public Sector, positioning Microsoft-based solutions delivered by HSO Drive new and incremental leads using a multi-channel outbound approach including phone, email, LinkedIn, video, AI-assisted research, intent signals, and personalized outreach to engage public sector decision-makers. Use modern AI and sales engagement tools to research accounts, identify buying signals, personalize messaging, and improve prospecting efficiency Conduct high-volume, targeted outbound calling into public sector organizations to introduce HSO, articulate our role as a Microsoft partner, qualify interest, and uncover business challenges Engage prospects around public sector–specific needs such as digital transformation, ERP/financial system modernization, operational efficiency, data transparency, security, compliance, and scalability—leveraging the Microsoft technology stack Meet or exceed targets established by leadership, including the number of qualified public sector opportunities cultivated Partner closely with sales, marketing, Microsoft, and solution teams to execute coordinated account-based and industry-focused campaigns Qualify opportunities thoughtfully by uncovering business drivers, urgency, stakeholder alignment, and organizational readiness Maintain accurate activity tracking, notes, and opportunity details in the CRM system Attend and complete product, service, industry, and sales training as assigned by management, including Microsoft solution and industry training You’re great at… Leading authentic discovery conversations that uncover real business challenges rather than relying on scripted outreach Combining traditional relationship-building skills with modern outbound techniques and AI-enabled prospecting Writing personalized outreach that actually sounds human and relevant Staying resilient, focused, and motivated in a role that involves high-volume outbound activity, frequent rejection, and longer sales cycles Leveraging tools and technology to work smarter, prioritize effectively, and scale your efforts without sacrificing quality Quickly understanding a prospect’s business environment and tailoring your message to what matters most to them Qualifying opportunities with intention so sales teams receive well-positioned, high-quality leads Working with initiative, drive, and persistence to overcome obstacles and consistently achieve your goals Managing your time effectively while balancing outreach, follow-up, and collaboration Building credibility and trust through clear, confident communication across phone, email, LinkedIn, and virtual meetings Translating technology concepts into clear business value for non-technical audiences, drawing on your experience in software or SaaS Working independently with a high degree of ownership while collaborating closely with sales and marketing partners Building credibility and relationships within professional, process-oriented client environments commonly found across Public Sector organizations Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in business, communications, IT, or a related field 2+ years of experience in business development, inside sales, solution selling, or telemarketing Proven hunter mindset with strong outbound prospecting and cold-calling skills Experience using modern sales and AI tools to support prospecting, personalization, research, and pipeline generation Comfort executing multi-channel outbound strategies beyond just email Experience conducting consultative sales conversations and effective needs assessments Comfort engaging stakeholders at multiple levels of an organization and navigating longer, more complex buying cycles A track record of qualifying opportunities based on business need, not just interest Discipline around CRM usage, documentation, and follow-through Experience in Public Sector, Microsoft technologies, ERP/CRM, cloud, or digital transformation solutions is considered an asset Willingness to travel as needed to support client or HSO engagements The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Sales & Business Development
As a Microsoft D365 Professional Services Sales Executive you can expect to… Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have… Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
D365 F&O Solution Architect About HSO HSO is a leading global Microsoft partner specialising in business transformation powered by the Microsoft Cloud. With deep expertise across Microsoft Dynamics 365, Microsoft Azure, Power Platform, Data & AI, we help organisations modernise operations, improve decision-making and embrace technology-led change. Founded in 1987, HSO operates globally across Europe, North America and Asia, with over 2,800 employees. As a member of Microsoft’s Inner Circle, we deliver high-impact transformation programmes across industries, combining deep Microsoft expertise with a pragmatic, outcome-focused approach. As we continue to grow, we are looking for an experienced D365 F&O Solution Architect to play a key role in shaping and delivering complex Microsoft Dynamics 365 solutions for our customers. This is a senior role where you will work closely with clients, delivery teams and commercial stakeholders to design scalable, integrated solutions that drive real business value. Why join HSO? At HSO, our people are at the centre of everything we do. We foster a culture built on collaboration, innovation and care. You’ll be joining a business where you can: Lead the design and delivery of complex D365 F&O solutions for major enterprise customers Work closely with senior client stakeholders to shape transformation programmes and solve real business challenges Be part of a leading Microsoft partner at the forefront of Dynamics 365, Power Platform, Azure, Data, AI and agentic innovation Help customers modernise their operations through scalable, integrated and future-ready Microsoft solutions Contribute to solution strategy, pre-sales, delivery governance and best-practice architecture Develop your career in a business that genuinely invests in learning, progression and continuous development Join a project-based consulting environment where your expertise has visible impact from sales through to successful delivery Be part of a culture that is always evolving, always learning and always ahead Role Overview As a D365 F&SCM Solution Architect at HSO, you will design and deliver scalable Microsoft Dynamics 365 solutions that help clients transform their business operations. You will work closely with customers to understand their requirements, shape solution architecture, and ensure D365 F&SCM solutions align with business objectives, integration needs and wider technology landscapes. This will include working across D365 F&SCM, Power Platform, data, integrations and emerging Microsoft technologies, including Copilot and AI-enabled capabilities. You will play a key role across the full project lifecycle, from pre-sales and solution shaping through to delivery, governance and post go-live support. You will also contribute to business development activity, provide architectural leadership, and mentor consultants and architects across the team. Core Requirements Technical Skills & Knowledge Define and communicate solution roadmaps that align with customer business objectives. Design D365 F&SCM architectures that balance scalability, performance, security, usability and cost. Lead solution design across D365 F&SCM, Power Platform, data, integrations and wider Microsoft technologies. Provide thought leadership on emerging Microsoft capabilities, including Copilot, AI-assisted processes and intelligent automation. Coordinate multiple project teams to successfully design, build, implement and integrate D365 F&SCM solutions. Ensure solutions follow architectural principles, governance standards and delivery best practice. Personal & Corporate Contributions Own a functional domain, such as Supply Chain Management, within the local region, staying current with Microsoft and market developments. Collaborate with cross-functional teams to ensure high-quality project delivery. Support the development of reusable assets, accelerators and delivery approaches that improve consistency, quality and efficiency. Champion continuous improvement in HSO project methodologies, delivery processes and solution governance. Share expertise through coaching, training and knowledge-sharing initiatives. People & Culture Responsibilities Collaborate effectively with cross-functional teams and help foster a positive, high-performing team culture. Coach and mentor consultants and architects, helping them develop their solution capability and consulting skills. Support the development of team capability in AI-assisted delivery, including the practical use of Microsoft Copilot and automation tools. Guide and support diverse teams to achieve goals and deliver successful outcomes for HSO and our customers. Nurture career development through regular, targeted coaching and feedback. Commercial & Business Acumen Build strong relationships with customer decision-makers, influencers and key users. Support business development activity through solution presentations, workshops and technical input into proposals. Identify opportunities to deliver additional value through D365, Power Platform, data, integration and AI-enabled solutions. Support HSO’s growth by identifying cross-sell and upsell opportunities. Contribute to project estimates, technical scoping and solution planning activity. Experience, Skills & Knowledge Proven experience leading large enterprise D365 F&SCM implementations in a senior solution architecture role. Experience delivering multiple successful end-to-end D365 F&SCM implementations, from pre-sales through to post go-live. Strong leadership skills with the ability to guide functional consultants, solution architects and project teams. Experience in software implementation within industries such as Retail, Rental, Manufacturing, Professional Services, Financial Services, Government, Non-Profit or Energy. Strong adherence to architectural processes and principles for solution design and governance. Expert knowledge of industry-standard methodologies, tools and best practice. Proficient in Azure DevOps for project delivery. Familiarity with both waterfall and agile delivery approaches. Practical application of the Success by Design framework. Strong understanding of cross-functional business processes and the ability to design solutions aligned to core business objectives. Comprehensive knowledge of Microsoft technologies and the ability to deliver integrated solutions. Ability to operate, influence and engage at senior stakeholder and board level. Excellent presentation, demonstration and communication skills. Exposure to AI-enabled solutions, such as Microsoft Copilot, intelligent automation or AI-assisted business processes, would be advantageous. Desirable MB-700 certification. Experience in pre-sales engagement through to project mobilisation and delivery. Experience developing reusable solution assets, accelerators or delivery frameworks. In addition to your experience successfully implementing D365 solutions, you will have the personality, ambition and commercial awareness to evolve into a senior member of the HSO team, with a high level of responsibility for the delivery of successful client implementations. Location UK-based (remote with travel to Manchester office and other locations as required) Benefits HSO offers a competitive salary and benefits package, along with: Opportunities for career progression within a global organisation Exposure to senior leadership and strategic decision-making Ongoing development and training Flexible working environment A collaborative and supportive culture
Consulting & Advisory
At HSO GS, we are looking for a Functional Consultant specializing in implementing the Finance modules of Microsoft Dynamics 365 Finance & Operations. In this role, you will be involved in the end-to-end implementation of Microsoft Dynamics 365 F&O solutions, working closely with clients to understand their business processes, gather and analyze requirements, configure the system, support solution design, and ensure successful project delivery. You will play an important role throughout the project lifecycle, from discovery and design to configuration, testing, UAT, go-live, and hypercare. Working alongside project teams, technical consultants, developers, and other functional consultants, you will help deliver finance solutions that align with client needs and support their digital transformation journey. As this role is closely connected to international client projects, frequent travel to the UK will be required, particularly during key project phases such as workshops, design sessions, testing, go-live, and client-facing activities. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 3000 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Participate in Microsoft Dynamics 365 F&O implementation projects, with a focus on Finance modules. Work with clients to understand business requirements and translate them into functional solutions. Support workshops, discovery sessions, and process analysis activities. Configure Microsoft Dynamics 365 F&O Finance modules in line with business requirements and best practices. Prepare and maintain functional documentation, including Functional Design Documents and configuration documentation. Collaborate with technical consultants and developers to support customizations, integrations, and solution design. Conduct functional testing, support system validation, and ensure the solution meets agreed requirements. Support clients during UAT, go-live preparation, and hypercare phases. Participate in client-facing activities, including on-site workshops and project sessions in the UK. Identify process improvement opportunities and recommend practical solutions. Work closely with project teams to ensure successful delivery of implementation milestones. Key Requirements Experience with implementation of Microsoft Dynamics 365 F&O or Dynamics AX. Strong functional knowledge of Finance modules, including general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and related finance processes. Experience with gathering business requirements, system configuration, testing, and supporting end-to-end ERP implementations. Ability to analyze business processes and translate them into functional system requirements. Experience preparing functional documentation and supporting project delivery activities. Strong problem-solving skills and ability to work independently within a project environment. Excellent English communication skills and ability to work effectively with international and multicultural teams. Availability and willingness to travel frequently to the UK for client workshops, project activities, and on-site delivery when required. Certification: MB-310 – Microsoft Dynamics 365 Finance is considered a plus. Why Work With Us: Competitive Compensation & Bonus aligned with your experience and performance Private Healthcare Insurance to support your well-being Flexible Hybrid Work Model for better work–life balance Global Exposure: Collaborate with international teams on large-scale projects for leading corporations Learning & Development: Access Tech Updates sessions, team events, the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your career and certification goals Sports Subscription: Stay active with a Sportmaster subscription Vacation Days: Recharge and unwind with 23 days of paid vacation. #LI-MH1 #LI-Hybrid
Consulting & Advisory
About HSO HSO is a leading global business transformation partner, specialising in Microsoft cloud-based business applications, data and analytics, and digital innovation. We work with organisations across a wide range of industries to design, implement and support technology solutions that enable smarter decision‑making, operational efficiency, and sustainable growth. With deep industry expertise and strong cloud architecture capability, our teams deliver end‑to‑end solutions that help customers maximise the value of their Microsoft investments. The Role As a Senior Data Platform Engineer, you will design and deliver innovative, reliable, and scalable data platform solutions that stand out on a global stage. Working closely with customers and internal teams, you’ll help organisations unlock the value of their data while mentoring others and contributing to a strong, positive engineering culture. This is a senior, hands‑on role with technical leadership responsibility, offering the opportunity to work across a wide variety of industries, technologies and complex data challenges. What You’ll Be Doing Solution Design & Delivery Lead the design, implementation, testing, support and ongoing maintenance of modern data platform solutions Apply architectural patterns and best practices to create secure, scalable and maintainable solutions Deliver end‑to‑end data platform projects, either independently or by leading project teams Develop and continuously improve data platform lifecycles using DevOps principles Customer Engagement Work directly with customers to scope requirements, identify opportunities and deliver solutions that meet business needs Clearly communicate complex technical concepts to non‑technical stakeholders Deliver client workshops to upskill teams and support adoption of new technologies Technical Leadership Act as a technical leader and coach across the Aware Group, supporting team members to achieve project, customer and development goals Proactively identify risks, issues and mitigation strategies throughout project delivery Contribute to best practice, knowledge sharing and continuous improvement across HSO Culture & Values Lead by example by living HSO’s values and behaviours in everything you do Foster a positive, inclusive and high‑performance culture, holding yourself and others accountable What You’ll Bring Essential Skills & Experience 5+ years’ experience developing production‑grade data platform and reporting solutions A degree in Information Technology or a related field Strong experience with modern cloud technologies and data platforms Proven experience leading projects and technical teams end to end In‑depth knowledge of source control, testing frameworks and development methodologies Experience applying DevOps practices across complex development lifecycles Strong understanding of data security, privacy obligations and risk mitigation Personal Attributes Excellent problem‑solving and organisational skills, with the ability to manage competing priorities High emotional intelligence and confidence working with diverse clients and stakeholders A passion for learning emerging technologies and sharing knowledge with others The ability to remain calm, professional and effective in high‑pressure situations Additional Information This role may require occasional domestic and international travel. Why Join HSO? At HSO, you’ll be part of a global consultancy that invests in its people, values innovation and supports career growth. You’ll work on meaningful, complex projects alongside talented professionals who are passionate about making a difference through technology.
Customer Success / Support
Managed Services - Powerapps Developer About HSO: HSO is a global Microsoft solutions partner delivering consistent, cost-effective implementations through a unified methodology and providing worldclass, 24/7 proactive managed services to customers worldwide. As a full-service Microsoft Partner, we hold all six Microsoft Cloud Partner Program Solution Designations across Business Applications, Data & AI, Digital App & Innovation, Infrastructure, Modern Work, and Security. For over 21 years, we have been a proud member of Microsoft’s Inner Circle—an elite group representing the top 1% of global partners—and we are also recognised as a Microsoft FastTrack Partner, ensuring high quality implementations and successful adoption of Microsoft Cloud solutions. At HSO, our people are our greatest asset. We are committed to employee wellbeing, professional growth, and creating an environment where everyone can thrive. Through the HSO Academy, we provide continuous training, certification, and career development opportunities. Our comprehensive wellbeing offering includes Tonic & Me, Care First, the Wellness Hub, and a network of trained Mental Health First Aiders. HSO’s Mental Health Policy promotes openness, early support, and the reduction of stigma around mental health and well‑being. We focus on building a great place to work through trust, connection, fairness, and strong employee engagement. Our aim is to create a supportive, psychologically safe environment where colleagues feel valued, empowered, and able to perform at their best. About Managed Services: HSO Managed Services helps customers get the most out of their Microsoft Application and Cloud environments by improving how they work, innovate and grow. We provide our customers with 24/7 management of their applications, Data & AI and Azure platforms. Our teams work globally to deliver real business impact, strengthening security, improving processes, speeding up innovation, and helping customers become more adaptable and competitive. At HSO, you’ll work with the latest Microsoft technologies, be part of a culture of continuous improvement, and play a key role in helping organisations support and transform their business. Role Overview The Power Platform Developer in Managed Services operates as a shared technical resource across HSO Customer Teams, embedded into the Managed Services delivery model rather than aligned to a single customer. The role provides specialist Power Platform and Power Pages capability to multiple Customer Teams, supporting live customers as required based on demand, priority, and skill alignment. The role combines hands-on development, deep troubleshooting, and small change / optimisation delivery across multiple customers. You will work closely with Service Delivery Managers, Customer Teams, and Technical SMEs, providing day-to-day development capability to maintain, optimise, and extend customer solutions in line with managed service contracts. This role is well suited to a developer who enjoys variety, problem-solving, and working across complex integrated environments. Key Responsibilities Support and enhance existing customer solutions built on the Microsoft Power Platform Deliver small projects, changes, and optimisation activities within Managed Services, to time, budget and quality Troubleshoot complex Power Platform and Power Pages issues in live production environments Develop and maintain: Power Apps (Canvas & Model-driven) Power Automate flows Dataverse data models Power Pages portals Build and support integrations using: Custom connectors Azure Functions REST APIs React Apps - React-Based extensions (e.g. Power Pages custom components, Power Apps Component Framework (PCF)) Perform deep Power Pages troubleshooting, including Punch‑out / Punch‑in scenarios Support customers operating in integration-heavy environments. Collaborate with Customer Teams to: Provide technical input Estimate changes Recommend optimisation approaches Work within managed service processes including incident, problem, and change management Ensure solutions align to HSO security, quality, and engineering standards Contribute to continuous improvement of Managed Services development patterns, tooling, and standards Compliance & Internal Governance: Ensure timely completion of internal processes in accordance with the Company Handbook Work in alignment with HSO’s Quality System and governance requirements Ensure all deals are compliant with HSO management authorisations rules Experience & Skills: Core Power Platform Skills Strong experience with Microsoft Power Platform, working as a developer across multiple projects. Power Apps (Canvas & Model‑Driven) Power Automate Dataverse Hands-on experience developing Power Pages Liquid templating for Power Pages Pro‑Code & Integration Skills React / TypeScript / Fluent UI, Including Power Apps Component Framework (PCF) Bootstrap and advanced front‑end styling Custom connectors for Power Platform Azure Functions REST APIs and API Connect integration patterns Strong understanding of software engineering principles beyond low‑code configuration Troubleshooting & Enterprise Experience Deep Power Pages portal troubleshooting Experience in integration heavy enterprise environments Power BI and reporting layer integration Experience supporting live production systems Ways of Working Comfortable working across multiple customers and priorities Experience working in Agile / DevOps or ALM‑driven environments Clear technical documentation and communication skills Desirable Skills: Dynamics 365 business application exposure Power Platform governance, environment strategy, and security Azure DevOps or GitHub Actions Automated testing for front-end and APIs Microsoft certifications (Power Platform, Azure, Dynamics 365) C# / .NET development for Dataverse plugins and Azure-based extensions JavaScript for Dynamics 365 / Dataverse client-side customisation Understanding of Dataverse security, forms, business rules, and solution layering Experience troubleshooting custom CE extensions as part of integrated Power Platform solutions Personal Qualities: Strong analytical and problem‑solving mindset Calm and methodical when working on live customer issues Proactive, self‑motivated, and accountable Comfortable engaging directly with customer-facing teams Collaborative team player within a Managed Services environment
ERP & CRM (e.g. D365 F&O, D365CE)
Job Role: Lead Functional Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Experience Required: 8+ years Role Summary HSO is seeking experienced Dynamics 365 Functional professionals for a strategic digital transformation program involving Dynamics 365 Sales, Customer Service, Field Service, Marketing, Power Platform, Project Operations, Finance & Operations, Dual-write, AI/Copilot capabilities and advanced analytics. The project includes enterprise-grade implementation and optimization of business processes across sales, project management, resource management, forecasting, invoicing, reporting and automation. Job Purpose To lead and deliver Dynamics 365 Project Operations and Sales implementations across customer engagements, ensuring successful solution design, process optimization, deployment and adoption. The role will act as the primary functional lead for customer workshops, solution architecture discussions and implementation delivery while supporting pre-sales and customer relationship management activities. The role focuses on solution strategy, stakeholder management, governance, functional leadership and ensuring scalable CRM implementations aligned with business objectives. Key Responsibilities Lead CRM solution design and functional architecture discussions. Review and approve functional designs, user stories and configurations. Lead functional workshops and discovery sessions for Dynamics 365 Sales and Project Operations implementations. Drive end-to-end solution design across Sales, Project Operations, Finance & Operations and Dual-write integrations. Work closely with stakeholders to define business processes, project delivery models, governance and transformation of roadmaps. Lead implementation activities related to Leads, Opportunities, Projects, Tasks, Journals, Vendors, Price Lists, Time & Expense management, Forecasting, Budgeting, Invoicing and Resource Utilization. Design and Oversee Schedule Board, Resource Requisition, Resource Assignment and Task Planning Lead design and optimization of complete sales lifecycle processes. Define and improve: Lead Lifecycle Management Lead to Opportunity process Opportunity Management Quote to Order process Product & pricing management Sales forecasting and pipeline management Provide recommendations for sales automation and process optimization. Lead AI and Copilot adoption initiatives including Sales Copilot, AI Agents, Activity Tracking and intelligent automation. Collaborate with technical teams for integrations, Power Platform solutions, Canvas Apps, dashboards and reporting. Define reporting strategy using Power BI, embedded analytics and operational dashboards. Support pre-sales activities, solution demos, estimation and customer presentations. Mentor consultants and ensure best practices, governance and delivery quality. Ensure projects are delivered within agreed timelines, quality standards and budget. Deliver end-user and key-user training sessions. Required Skills 8+ years of experience in Dynamics 365 implementations. Strong expertise in Dynamics 365 Sales module including: Sales lifecycle Lead management Quote-to-order processes Security design Dashboard & reporting management Strong experience in Dynamics 365 CE Project Operations including: Project-based sales to delivery lifecycle Project setup and Work Breakdown Structure (WBS) / task planning Resource scheduling and bookings Project documentation and knowledge management Project contracts, milestones and invoicing schedules Time & expense capture and approval processes Cost and revenue recognition profiles Billing, forecasting and profitability management Understanding of Marketing and Customer Service Strong understanding of Dynamics 365 Finance & Operations integration with Project Operations using Dual Write Experience working on projects with Copilot, AI Agents, automation. Experience working on: Customer Engagement to finance integration scenarios Project contract synchronization Resource and transaction synchronization Project invoice and financial integration processes Dual Write mappings, troubleshooting, and synchronization monitoring Proven track record implementing Dynamics 365 Project Operations solutions in large-scale enterprise deployments, preferably across multi-country rollouts. Experience as a Functional Lead or Senior Consultant in at least one international end-to-end Dynamics 365 CRM implementation project, preferably with intercontinental rollouts. Experience conducting customer workshops and requirement gathering sessions. Strong understanding of implementation methodologies. Experience working in Agile delivery models. Preferred pre-sales experience including: Solution demonstrations Estimations RFP/RFI responses Customer presentations and workshops Strong stakeholder management and customer-facing communication. Ability to lead global implementations and distributed teams. Strong analytical and business process mapping skills. Ensure alignment with Microsoft best practices and industry standards. Microsoft certifications in Dynamics 365 are preferred. Relevant Certifications Microsoft Certified: Dynamics 365 Project Operations Functional Consultant Associate Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power Platform App Maker Associate (preferred) Project Scope Includes Dynamics 365 Sales Dynamics 365 Project Operations Dynamics 365 Finance & Operations Dual-write Integration Power Platform Copilot and AI Agents Power BI Dashboards and Reporting Lead & Opportunity Management Projects, Tasks, Journals and Vendors Resource Utilization and Forecasting Schedule Board and Resource Assignments Time & Expense Management Canvas Apps for Time Entries Budgeting, Forecasting and Invoicing Analytics, Reporting and Activity Tracking HSO is looking for highly motivated professionals with strong consulting, communication, and customer engagement skills capable of delivering enterprise-scale Dynamics 365 transformation programs.
ERP & CRM (e.g. D365 F&O, D365CE)
Job Role: Lead Functional Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Experience Required: 8+ years Role Summary HSO is seeking experienced Dynamics 365 Functional professionals for a strategic digital transformation program involving Dynamics 365 Sales, Customer Service, Field Service, Marketing, Power Platform, Project Operations, Finance & Operations, Dual-write, AI/Copilot capabilities and advanced analytics. The project includes enterprise-grade implementation and optimization of business processes across sales, project management, resource management, forecasting, invoicing, reporting and automation. Job Purpose To lead and deliver Dynamics 365 Project Operations and Sales implementations across customer engagements, ensuring successful solution design, process optimization, deployment and adoption. The role will act as the primary functional lead for customer workshops, solution architecture discussions and implementation delivery while supporting pre-sales and customer relationship management activities. The role focuses on solution strategy, stakeholder management, governance, functional leadership and ensuring scalable CRM implementations aligned with business objectives. Key Responsibilities Lead CRM solution design and functional architecture discussions. Review and approve functional designs, user stories and configurations. Lead functional workshops and discovery sessions for Dynamics 365 Sales and Project Operations implementations. Drive end-to-end solution design across Sales, Project Operations, Finance & Operations and Dual-write integrations. Work closely with stakeholders to define business processes, project delivery models, governance and transformation of roadmaps. Lead implementation activities related to Leads, Opportunities, Projects, Tasks, Journals, Vendors, Price Lists, Time & Expense management, Forecasting, Budgeting, Invoicing and Resource Utilization. Design and Oversee Schedule Board, Resource Requisition, Resource Assignment and Task Planning Lead design and optimization of complete sales lifecycle processes. Define and improve: Lead Lifecycle Management Lead to Opportunity process Opportunity Management Quote to Order process Product & pricing management Sales forecasting and pipeline management Provide recommendations for sales automation and process optimization. Lead AI and Copilot adoption initiatives including Sales Copilot, AI Agents, Activity Tracking and intelligent automation. Collaborate with technical teams for integrations, Power Platform solutions, Canvas Apps, dashboards and reporting. Define reporting strategy using Power BI, embedded analytics and operational dashboards. Support pre-sales activities, solution demos, estimation and customer presentations. Mentor consultants and ensure best practices, governance and delivery quality. Ensure projects are delivered within agreed timelines, quality standards and budget. Deliver end-user and key-user training sessions. Required Skills 8+ years of experience in Dynamics 365 implementations. Strong expertise in Dynamics 365 Sales module including: Sales lifecycle Lead management Quote-to-order processes Security design Dashboard & reporting management Strong experience in Dynamics 365 CE Project Operations including: Project-based sales to delivery lifecycle Project setup and Work Breakdown Structure (WBS) / task planning Resource scheduling and bookings Project documentation and knowledge management Project contracts, milestones and invoicing schedules Time & expense capture and approval processes Cost and revenue recognition profiles Billing, forecasting and profitability management Understanding of Marketing and Customer Service Strong understanding of Dynamics 365 Finance & Operations integration with Project Operations using Dual Write Experience working on projects with Copilot, AI Agents, automation. Experience working on: Customer Engagement to finance integration scenarios Project contract synchronization Resource and transaction synchronization Project invoice and financial integration processes Dual Write mappings, troubleshooting, and synchronization monitoring Proven track record implementing Dynamics 365 Project Operations solutions in large-scale enterprise deployments, preferably across multi-country rollouts. Experience as a Functional Lead or Senior Consultant in at least one international end-to-end Dynamics 365 CRM implementation project, preferably with intercontinental rollouts. Experience conducting customer workshops and requirement gathering sessions. Strong understanding of implementation methodologies. Experience working in Agile delivery models. Preferred pre-sales experience including: Solution demonstrations Estimations RFP/RFI responses Customer presentations and workshops Strong stakeholder management and customer-facing communication. Ability to lead global implementations and distributed teams. Strong analytical and business process mapping skills. Ensure alignment with Microsoft best practices and industry standards. Microsoft certifications in Dynamics 365 are preferred. Relevant Certifications Microsoft Certified: Dynamics 365 Project Operations Functional Consultant Associate Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power Platform App Maker Associate (preferred) Project Scope Includes Dynamics 365 Sales Dynamics 365 Project Operations Dynamics 365 Finance & Operations Dual-write Integration Power Platform Copilot and AI Agents Power BI Dashboards and Reporting Lead & Opportunity Management Projects, Tasks, Journals and Vendors Resource Utilization and Forecasting Schedule Board and Resource Assignments Time & Expense Management Canvas Apps for Time Entries Budgeting, Forecasting and Invoicing Analytics, Reporting and Activity Tracking HSO is looking for highly motivated professionals with strong consulting, communication, and customer engagement skills capable of delivering enterprise-scale Dynamics 365 transformation programs.
Project & Program Management
Ready to take the next step in your service delivery career? At HSO, we’re looking for a driven Service Delivery Manager to join our Managed Services team. This is a great opportunity for someone with a solid foundation in Microsoft Dynamics 365 and service delivery who’s ready to take ownership of customer relationships and lead high-performing teams. In this role, you’ll manage service delivery for a portfolio of customers, ensuring high-quality support, strong performance, and continuous improvement. You’ll work closely with cross-functional teams and clients to deliver value, maintain service standards, and build long-term partnerships. If you enjoy working at the intersection of technology, operations, and customer success, we’d love to hear from you. About HSO At HSO, we’re more than a global IT consultancy, we’re a trusted partner for digital transformation. With over 2,800 professionals across 30+ countries, we help organizations innovate and grow using Microsoft technologies. We are a Microsoft Dynamics Inner Circle member for 21 consecutive years, placing us in the top 1% of partners worldwide. Our expertise spans Dynamics 365, Azure, and industry-focused solutions that drive real business impact. At HSO, you’ll join a diverse team of colleagues, working together on global projects in a collaborative and dynamic environment. Key Responsibilities Lead and support a DevOps customer support team to deliver high-quality managed servicesBuild and maintain strong client relationships, ensuring satisfaction and trustUnderstand customer needs and translate them into effective service deliveryMonitor service performance and ensure SLAs are metHandle escalations and coordinate timely resolutionsSupport budget tracking and contribute to cost optimizationIdentify opportunities for service improvements and act on feedbackCollaborate with internal teams to maintain service standards and resolve complex issues Requirements Essential: 3+ years of experience within the Microsoft Dynamics 365 ecosystemExperience in service delivery, support, or managed services environmentsUnderstanding of Dynamics 365 F&O and Microsoft cloud technologies (Azure)Strong communication skills with a customer-focused mindsetAbility to manage priorities, stakeholders, and service expectationsExperience working in structured environments (Agile, DevOps, or similar) Nice to have: Bachelor’s or Master’s degree in IT, Business, or related fieldExperience with release management, One Version updates, or ISV solutionsFamiliarity with project-to-service transition processesCommercial awareness and ability to identify upsell opportunities What We Offer Competitive salary and performance-based bonusFlexible remote working environment Opportunity to work on international clients and projectsA collaborative, supportive, and professional team cultureContinuous learning and development, including Microsoft certificationsClear career growth opportunities within a global organization This is your chance to grow into a key Service Delivery role where you can combine customer engagement, operational excellence, and Microsoft technology in a truly international setting.#LI-IH1
ERP & CRM (e.g. D365 F&O, D365CE)
Job Role: Lead Functional Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Experience Required: 8+ years Role Summary HSO is seeking experienced Dynamics 365 Functional professionals for a strategic digital transformation program involving Dynamics 365 Sales, Customer Service, Field Service, Marketing, Power Platform, Project Operations, Finance & Operations, Dual-write, AI/Copilot capabilities and advanced analytics. The project includes enterprise-grade implementation and optimization of business processes across sales, project management, resource management, forecasting, invoicing, reporting and automation. Job Purpose To lead and deliver Dynamics 365 Project Operations and Sales implementations across customer engagements, ensuring successful solution design, process optimization, deployment and adoption. The role will act as the primary functional lead for customer workshops, solution architecture discussions and implementation delivery while supporting pre-sales and customer relationship management activities. The role focuses on solution strategy, stakeholder management, governance, functional leadership and ensuring scalable CRM implementations aligned with business objectives. Key Responsibilities Lead CRM solution design and functional architecture discussions. Review and approve functional designs, user stories and configurations. Lead functional workshops and discovery sessions for Dynamics 365 Sales and Project Operations implementations. Drive end-to-end solution design across Sales, Project Operations, Finance & Operations and Dual-write integrations. Work closely with stakeholders to define business processes, project delivery models, governance and transformation of roadmaps. Lead implementation activities related to Leads, Opportunities, Projects, Tasks, Journals, Vendors, Price Lists, Time & Expense management, Forecasting, Budgeting, Invoicing and Resource Utilization. Design and Oversee Schedule Board, Resource Requisition, Resource Assignment and Task Planning Lead design and optimization of complete sales lifecycle processes. Define and improve: Lead Lifecycle Management Lead to Opportunity process Opportunity Management Quote to Order process Product & pricing management Sales forecasting and pipeline management Provide recommendations for sales automation and process optimization. Lead AI and Copilot adoption initiatives including Sales Copilot, AI Agents, Activity Tracking and intelligent automation. Collaborate with technical teams for integrations, Power Platform solutions, Canvas Apps, dashboards and reporting. Define reporting strategy using Power BI, embedded analytics and operational dashboards. Support pre-sales activities, solution demos, estimation and customer presentations. Mentor consultants and ensure best practices, governance and delivery quality. Ensure projects are delivered within agreed timelines, quality standards and budget. Deliver end-user and key-user training sessions. Required Skills 8+ years of experience in Dynamics 365 implementations. Strong expertise in Dynamics 365 Sales module including: Sales lifecycle Lead management Quote-to-order processes Security design Dashboard & reporting management Strong experience in Dynamics 365 CE Project Operations including: Project-based sales to delivery lifecycle Project setup and Work Breakdown Structure (WBS) / task planning Resource scheduling and bookings Project documentation and knowledge management Project contracts, milestones and invoicing schedules Time & expense capture and approval processes Cost and revenue recognition profiles Billing, forecasting and profitability management Understanding of Marketing and Customer Service Strong understanding of Dynamics 365 Finance & Operations integration with Project Operations using Dual Write Experience working on projects with Copilot, AI Agents, automation. Experience working on: Customer Engagement to finance integration scenarios Project contract synchronization Resource and transaction synchronization Project invoice and financial integration processes Dual Write mappings, troubleshooting, and synchronization monitoring Proven track record implementing Dynamics 365 Project Operations solutions in large-scale enterprise deployments, preferably across multi-country rollouts. Experience as a Functional Lead or Senior Consultant in at least one international end-to-end Dynamics 365 CRM implementation project, preferably with intercontinental rollouts. Experience conducting customer workshops and requirement gathering sessions. Strong understanding of implementation methodologies. Experience working in Agile delivery models. Preferred pre-sales experience including: Solution demonstrations Estimations RFP/RFI responses Customer presentations and workshops Strong stakeholder management and customer-facing communication. Ability to lead global implementations and distributed teams. Strong analytical and business process mapping skills. Ensure alignment with Microsoft best practices and industry standards. Microsoft certifications in Dynamics 365 are preferred. Relevant Certifications Microsoft Certified: Dynamics 365 Project Operations Functional Consultant Associate Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power Platform App Maker Associate (preferred) Project Scope Includes Dynamics 365 Sales Dynamics 365 Project Operations Dynamics 365 Finance & Operations Dual-write Integration Power Platform Copilot and AI Agents Power BI Dashboards and Reporting Lead & Opportunity Management Projects, Tasks, Journals and Vendors Resource Utilization and Forecasting Schedule Board and Resource Assignments Time & Expense Management Canvas Apps for Time Entries Budgeting, Forecasting and Invoicing Analytics, Reporting and Activity Tracking HSO is looking for highly motivated professionals with strong consulting, communication, and customer engagement skills capable of delivering enterprise-scale Dynamics 365 transformation programs.
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