A day in the life of... Disary Nath Sarkar

Disary Nath Sarkar is an Integration Engineer at HSO. She hails from India, where she studied Computer Science Engineering and gained over ten years of experience as a software developer.

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Disary Nath Sarkar
Software Engineer

“One of the best aspects of my job is helping teammates. Advising colleagues on challenging issues is what energizes me!”

A day in the life of...

Via LinkedIn, Disary ended up with a job at HSO and has been there since 2022. Initially, she had to adjust to the cultural differences, but now Disary feels right at home in the integration team. She greatly appreciates the freedom to manage her daily tasks independently, but helping teammates and clients is what energizes Disary. Curious about what her day as an Integration Engineer is like? Read on to find out!

9:00 AM – Start-up calls with the Integration team

“Since my team has a hybrid work arrangement, we begin the day with start-up meetings online. This allows us to catch up on projects and align our efforts, whether you’re working from home, or at the office.” Besides discussing work-related matters, they make time to check in on each other personally. “It took me a while to get used to this. In the Netherlands, people are direct, but also very helpful. I really feel like I’ve landed in a welcoming environment!”

11:00 AM – Tackling projects and supporting teammates

After morning meetings, Disary dives into ongoing integration projects. She knows she can rely on her teammates, and vice versa. “One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

2:00 PM – Interacting with clients and Microsoft

Back to business! After a productive morning and a lunch break, Disary engages with her clients regarding implemented integrations solutions. “I mainly assist my clients remotely, but I still feel like we are one big team. That’s because we are in contact almost daily.” Disary also collaborates regularly with Microsoft’s Azure team when she needs assistance or advice.

“I usually collaborate remotely with clients, but I still feel like we’re one big team.”

“One of the best aspects of my work is helping my colleagues! Everyone in the integration team is very supportive. I can always turn to my teammates and manager. Whether someone holds a junior or senior position, we help answer each other’s questions and are always available to give advice.”

A pleasant work atmosphere and company culture

4:00 PM – Online demo for a client

At the end of the day, Disary conducts an online demo for one of her clients. During this session, she showcases the design of Azure integrations and guides the client through the cloud environment. “During the call, we also discuss whether there are any specific adjustments or optimizations required.”

5:30 PM – Time to unwind!

Disary finds the excellent work-life balance a major advantage of working in the Netherlands. “It’s wonderful to have enough time for relaxation after a productive workday. We regularly do something fun together as a team – recently we took a cooking class together. Besides good working relationships, I’ve also built close friendships at HSO. This contributes to the pleasant work atmosphere and company culture.”

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Find our vacancies in Azure Cloud Services, Integration, Security, Low Code and Modern Workplace

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US Remote

Consulting & Advisory

Client Leader, Advisory

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Maintain visibility into Microsoft-sourced and Microsoft-influenced opportunities, partnering with HSO sellers to qualify, develop, advance, and close pipeline. Coordinate joint go-to-market initiatives, including sales plays, marketing campaigns, seller enablement activities, workshops, events, and customer engagements. Support strategic pursuits by engaging the appropriate Microsoft sellers, specialists, technical resources, funding programs, and partner resources to strengthen opportunities. Develop and support alliance messaging, customer success stories, value propositions, and sales materials that help Microsoft teams confidently introduce HSO to customers. Facilitate alliance operating rhythms including pipeline reviews, account-planning sessions, quarterly business reviews, business reviews, and joint planning meetings while providing visibility into alliance performance, pipeline health, seller engagement, and key initiatives. Stay informed on changes within Microsoft, including organizational priorities, programs, solution investments, and leadership changes, communicating their impact and relevance to HSO teams. Identify opportunities to scale and improve alliance engagement by turning successful activities into repeatable processes, best practices, and playbooks. You’re great at... Building relationships quickly and turning those relationships into productive business outcomes. Connecting people across organizations and recognizing opportunities where introductions can unlock customer value and pipeline growth. Following opportunities from initial introduction through execution, ensuring momentum and accountability throughout the pursuit process. Understanding seller priorities and creating mutual value for Microsoft, HSO, and customers. Managing multiple relationships, accounts, opportunities, and initiatives while balancing competing priorities. Collaborating effectively across sales, consulting, marketing, industry, and technology teams to achieve shared objectives. Communicating clearly and confidently with both executive stakeholders and field-level teams. Bringing structure, organization, and follow-through to complex, fast-moving partnership activities. Using pipeline, sales, and activity data to identify successes, surface risks, and focus attention where it is needed most. Learning complex partner organizations, understanding key influencers, and navigating how decisions are made. Operating independently while recognizing when executive engagement is needed to advance relationships or opportunities. Taking a proactive approach by anticipating the next conversation, connection, or action required to drive results. Sound interesting? If so, you’ll have... Experience in alliances, partnerships, business development, sales, account management, go-to-market, or a related commercial role within consulting, professional services, or enterprise technology. Experience working with Microsoft or another major technology ecosystem, including an understanding of partner organizations and field sales structures. Experience supporting or executing co-sell motions, partner-led sales activities, account mapping, joint go-to-market initiatives, or business development programs. A demonstrated track record of building productive relationships with sales teams, partner organizations, and internal stakeholders. Strong commercial acumen and an understanding of how partner engagement and relationship-building contribute to pipeline growth and revenue outcomes. Experience managing multiple opportunities, initiatives, or priorities across a complex stakeholder environment. Strong organizational and execution skills with the ability to move initiatives from planning through successful completion. Excellent communication, presentation, stakeholder management, and relationship-building skills. Comfort operating in a matrixed environment where influence, collaboration, and cross-functional alignment are critical to success. Familiarity with Microsoft solution areas such as Azure, Data & AI, Business Applications, Modern Work, Security, or Copilot. The curiosity and drive to continuously learn Microsoft’s organization, priorities, programs, and evolving go-to-market strategy. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Marketing GTM Engineer

  As a Marketing GTM Engineer you can expect to... Own and continuously evolve HSO’s marketing technology ecosystem, ensuring platforms work seamlessly across the buyer journey and support scalable growth. Identify manual, fragmented, or inefficient go-to-market processes and design technology, automation, and AI-driven solutions that improve speed, effectiveness, and operational efficiency. Build, deploy, and optimize AI-enabled workflows, agents, and tools that enhance productivity across Marketing, Sales, and the broader GTM organization. Develop automation that supports demand generation, account-based marketing (ABM), Microsoft alliance initiatives, and seller activation programs. Help operationalize AI across marketing functions, including content creation, campaign execution, audience intelligence, personalization, reporting, and seller enablement. Evaluate emerging marketing, automation, and AI technologies, determining where they can deliver meaningful business value and improve GTM performance. Design and maintain scalable workflows and integrations connecting Dynamics 365 CRM, Apollo, sales engagement platforms, intent and data providers, and other GTM tools. Create dashboards, automated reporting, alerts, and actionable insights that help teams understand performance and focus on high-impact opportunities. Establish documentation, governance, and best practices that enable automation and AI solutions to scale safely and effectively across the organization. Serve as a technical problem solver for Marketing by improving processes, accelerating execution, and helping teams work smarter through technology. You’re great at... Understanding B2B marketing and how prospects move through the lead-to-revenue lifecycle. Translating business challenges into practical technology, automation, and AI solutions. Building workflows, integrations, and automated processes across multiple platforms and systems. Working with APIs, webhooks, data integrations, and low-code/no-code automation tools. Evaluating new technologies and identifying opportunities to create measurable business impact. Using data, reporting, and analytics to uncover insights and drive informed decision-making. Collaborating across Marketing, Sales, and GTM teams to improve processes and outcomes. Experimenting, prototyping, and iterating quickly rather than waiting for perfect requirements. Thriving in a fast-moving environment where technology and business needs continue to evolve. Sound interesting? If so, you’ll have... 5+ years of experience in marketing technology, marketing operations, revenue operations, growth operations, or a related field. Strong knowledge of B2B marketing processes and the end-to-end lead-to-revenue lifecycle. Hands-on experience with CRM, marketing automation, and sales engagement platforms. Experience building and managing workflows, integrations, and automations across multiple technologies. Hands-on experience using AI tools, large language models (LLMs), AI agents, or AI-enabled automation within real business workflows. Experience working with APIs, webhooks, low-code/no-code automation platforms, and data integrations. Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions. Experience with Microsoft Dynamics 365 CRM is a plus. Experience supporting go-to-market functions such as demand generation, ABM, alliance marketing, sales activation, or revenue growth initiatives is highly desirable. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Events Marketing Coordinator

  As an Events Marketing Coordinator you can expect to... Coordinate the execution of conferences, trade shows, customer events, executive programs, Microsoft-sponsored initiatives, and other field marketing activities across the U.S. Manage event logistics from planning through completion, including timelines, checklists, registrations, shipping, booth materials, signage, giveaways, and onsite requirements. Partner with vendors, venues, event organizers, and internal stakeholders to ensure events are delivered smoothly and on schedule. Support attendee registration, pre-event communications, and internal activation efforts that drive participation and engagement. Coordinate speaker logistics, presentation requirements, and session execution to ensure a seamless event experience. Maintain event calendars, budgets, documentation, and key deadlines to support effective planning and execution. Ensure Sales and Marketing teams have the information, materials, and resources needed to maximize event success. Support onsite event execution at priority programs, including booth setup, registration activities, and attendee experience management. Coordinate post-event lead processing and follow-up activities in partnership with Marketing Operations, Business Development Managers, and Sales teams. Track and report on key event metrics such as attendance, leads, meetings, and pipeline activity. Contribute to continuous improvement of event playbooks, processes, and execution standards. You’re great at... Staying highly organized and managing multiple projects, deadlines, and priorities simultaneously. Paying close attention to details and ensuring nothing falls through the cracks. Coordinating complex logistics and keeping programs on track from planning through execution. Communicating clearly and confidently with internal teams, external vendors, venues, and event partners. Building strong working relationships and collaborating effectively across teams. Adapting to changing priorities in a fast-paced environment while maintaining a high level of accuracy. Taking initiative, identifying gaps, and proactively resolving issues before they become problems. Supporting both in-person and virtual event experiences with a focus on quality and execution excellence. Sound interesting? If so, you’ll have... 1–3 years of experience in marketing, events, project coordination, or a related field. Strong organizational skills and exceptional attention to detail. Demonstrated project management skills with the ability to manage multiple concurrent deadlines and initiatives. Strong written and verbal communication skills. Experience coordinating with internal stakeholders, vendors, or external partners. The ability to thrive in a fast-paced environment with changing priorities and competing demands. Willingness and ability to travel within the United States to support key events. Experience in B2B technology, professional services, or a related industry is preferred but not required. A proactive, solution-oriented mindset with a willingness to take ownership and drive execution. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Data & AI

Data Solution Architect

  As a Senior Data Architect you can expect to... Architect, lead, and deliver complex data modernization initiatives leveraging Azure Synapse, Microsoft Fabric, Azure Data Lake, Databricks, and related Azure services. Drive on-premises to Azure migration strategies, modernizing legacy data warehouses into scalable lakehouse and Delta Lake architectures. Design and implement enterprise data integration frameworks across Dynamics 365 F&O, Dynamics 365 CE, Salesforce, SAP, Workday, and third-party platforms using Azure-native services and Data API Gateways. Build, optimize, and maintain advanced data pipelines in Azure Synapse and Azure Data Factory (ADF), supporting both full and incremental data loads from cloud and on-premises environments. Establish scalable, cost-efficient, and high-performing data architectures by driving performance optimization and platform best practices across Databricks and Synapse environments. Implement enterprise-grade data platform capabilities including Delta Lake features such as CDC, schema evolution, and slowly changing dimensions (SCDs). Apply modern governance, security, and observability frameworks using Azure Purview, Key Vault, and Data Mesh principles to ensure trusted and compliant data solutions. Lead the design and implementation of reusable CI/CD frameworks using Azure DevOps, GitHub, ARM templates, and PowerShell automation. Partner with cross-functional Microsoft service line teams, including Power Platform, Dynamics 365, Azure Infrastructure, and Modern Work, to deliver integrated client solutions. Serve as a trusted advisor by contributing to client roadmaps, strategy discussions, proposals, steering committee meetings, and executive communications while ensuring customer satisfaction and delivery excellence. You’re great at... Leading complex on-premises to Azure data transformation journeys across large enterprise environments. Designing modern data platforms using lakehouse, Data Mesh, microservices, and cloud-native architectural patterns. Building near real-time ingestion and processing solutions using technologies such as Kafka, Event Hubs, or similar platforms. Integrating Azure AI and machine learning services to enhance analytics and intelligent decision-making capabilities. Developing and managing automated deployment and CI/CD pipelines using Azure DevOps, GitHub Actions, ARM/Bicep, and PowerShell. Communicating complex technical concepts effectively to executives, business stakeholders, and technical teams. Mentoring data engineers, guiding solution architecture decisions, and ensuring delivery quality across multi-team engagements. Ensuring data quality, integrity, governance, and security throughout the data lifecycle. Thriving in a collaborative environment while solving complex challenges with creativity, adaptability, and a commitment to continuous learning. Sound interesting? If so, you’ll have... A bachelor’s degree in Computer Science, Information Technology, or a related field. 10+ years of experience in data architecture, ETL, data warehousing, and cloud transformation initiatives. Deep expertise with Azure Synapse, Databricks, Spark, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), Azure Functions, Python, and SQL/T-SQL. Proven experience optimizing cloud platform cost, performance, scalability, and operational efficiency. Strong knowledge of Data Mesh, Delta Lake, Azure Purview, and modern data governance and observability frameworks. Hands-on experience building scalable real-time ingestion, data processing frameworks, and enterprise data platforms. Strong understanding of Common Data Model (CDM), Dataverse, Power BI Dataflows, and integrations with Dynamics 365 and other enterprise applications. Experience with Azure Key Vault, Logic Apps, runbooks, DevOps pipelines, PowerShell scripting, ARM templates, Git, and CI/CD automation. Demonstrated success leading client-facing architecture discussions, technical solution delivery, and enterprise transformation programs. Strong analytical, problem-solving, communication, collaboration, and business process analysis skills, with the ability to guide clients through complex challenges. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Human Resources & Talent

Manager, Total Rewards

As a Manager, Total Rewards you can expect to... Own the strategy, design, competitiveness, and compliance of HSO’s compensation, benefits, payroll, and total rewards programs, ensuring alignment with business goals and organizational growth. Conduct market benchmarking, internal equity analyses, and compensation modeling to inform pay structures, incentive programs, and benefits offerings that support retention and performance. Lead annual compensation review cycles and Variable Compensation Plan (VCP) administration while providing compensation insights and recommendations to leadership. Direct the strategy and administration of HSO’s self-funded health plans, including vendor and carrier relationships, contract negotiations, renewals, and open enrollment planning. Monitor and interpret evolving regulatory requirements, including pay transparency laws, ERISA, ACA, FMLA, and related employment regulations, translating requirements into effective policies and processes. Lead pay equity assessments and FLSA classification reviews to support compliance, consistency, and fair employment practices. Oversee end-to-end payroll operations for a 400+ employee remote workforce, ensuring accuracy, timeliness, and compliance across multiple jurisdictions. Manage benefits administration activities including enrollments, status changes, terminations, carrier updates, ACA reporting, 401(k) audit documentation, and expense reimbursement reconciliation. Serve as a trusted resource for employee payroll and benefits inquiries, delivering responsive support and a positive employee experience. Build and scale HSO’s total rewards function by defining, hiring, and onboarding a Payroll & Benefits Coordinator, then transitioning operational responsibilities while retaining strategic leadership and oversight. You’re great at... Balancing strategic total rewards leadership with hands-on operational execution. Designing compensation and benefits programs that support employee engagement, retention, and business performance. Analyzing compensation data, market trends, and internal equity considerations to make informed recommendations. Building trusted relationships and partnering effectively with leaders, employees, vendors, and external providers. Navigating complex compliance requirements and translating regulatory guidance into practical business processes. Managing multiple priorities while maintaining exceptional accuracy and attention to detail. Leading through change and building scalable programs, processes, and teams from the ground up. Communicating complex compensation, payroll, and benefits concepts in a clear and approachable manner. Sound interesting? If so, you’ll have... 7–10 years of progressive experience in compensation, benefits, payroll, total rewards, or a related discipline. Hands-on experience managing payroll operations, including multi-state payroll tax compliance. Experience leading compensation programs, annual review cycles, benchmarking initiatives, and total rewards strategy development. Strong knowledge of ERISA, ACA, FMLA, pay transparency requirements, and related employment regulations. Experience managing benefits administration, carrier relationships, vendor negotiations, and health plan strategies. Proficiency with payroll systems such as ADP or Paylocity and HRIS platforms. Experience with BambooHR, strongly preferred. CPP, CEBS, SHRM-SCP, SPHR, or related professional certification is a plus. Demonstrated ability to operate effectively in both strategic leadership and hands-on execution roles. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Data & AI

Senior Project Manager - Data and AI

As a Senior Project Manager (Data & AI) you can expect to… Lead the successful delivery of Data & AI programs ranging from cloud modernization and analytics initiatives to AI adoption and enterprise data platform implementations. Manage the full project lifecycle across small to large engagements, including scope, schedule, budget, resources, risks, issues, change control, and delivery governance. Develop and maintain project plans, milestone schedules, RAID logs, sprint plans, status reporting, and delivery tracking mechanisms that provide visibility and accountability across stakeholders. Facilitate discovery workshops and design sessions to gather requirements, align stakeholders around business objectives, and establish clear delivery roadmaps. Lead executive steering committees and governance forums, translating complex delivery information into actionable insights, decisions, and recommendations. Oversee multi-team delivery efforts by managing dependencies across client teams, delivery teams, third-party vendors, Microsoft partners, and other stakeholders. Establish and reinforce effective project governance, including roles and responsibilities, communication plans, escalation paths, and ways of working that support delivery success. Drive proactive risk identification and mitigation strategies while ensuring timely resolution of issues that could affect scope, timelines, quality, or business outcomes. Support customer success by maintaining strong alignment between project execution, stakeholder expectations, adoption objectives, and measurable business value realization. Guide release and deployment planning activities, including multi-sprint delivery models, ensuring successful transitions from development through production deployment. You’re great at… Managing multiple projects and priorities simultaneously while maintaining a high standard of delivery quality. Bringing structure, clarity, and momentum to ambiguous situations by developing actionable plans and driving measurable progress. Building trusted relationships with clients, partners, executive sponsors, and delivery teams. Prioritizing work effectively and communicating commitments clearly across both business and technical audiences. Driving proactive governance and risk management practices that prevent issues rather than reacting to them after they occur. Communicating confidently with executive stakeholders, project teams, and technical specialists. Leading change management and adoption efforts, particularly within data, analytics, and AI-driven transformation initiatives. Solving complex challenges through structured thinking, strong facilitation skills, and practical, business-focused solutions. Learning new concepts, technologies, and delivery approaches quickly within a rapidly evolving Data & AI landscape. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree or equivalent professional experience. 7+ years of project management experience delivering complex enterprise technology programs. Experience managing data, analytics, cloud, or AI-related delivery projects; consulting experience is a plus. Demonstrated success leading cross-functional teams that include business stakeholders, project managers, architects, engineers, developers, and technical specialists. Strong experience with project delivery methodologies including Agile/Scrum, Hybrid, and Waterfall approaches. Proven ability to manage project scope, schedules, budgets, resources, dependencies, risks, issues, change requests, and delivery governance. Strong stakeholder management, facilitation, and communication skills, including experience leading executive steering committees and client-facing engagements. Experience establishing project governance frameworks, maintaining delivery documentation, and delivering clear project reporting. Working knowledge of data governance, privacy, security, and responsible data management practices. Experience managing project financials, commercial delivery, forecasting, burn rates, margins, and change orders. Proficiency with project and delivery management tools such as Azure DevOps (ADO), Jira, Microsoft Project, Smartsheet, or similar platforms. PMP certification is highly desirable; PMI-ACP, Certified ScrumMaster (CSM), SAFe, or similar certifications are a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft Dynamics 365 F&O Senior Project Manager

As a D365 F&O Senior Project Manager you can expect to... Lead Dynamics 365 Finance & Operations implementations from initiation through deployment, managing all phases of the project lifecycle for small to large-scale engagements. Drive project success through effective scope, change, resource, schedule, and cost management while maintaining alignment with client objectives and business outcomes. Participate in and facilitate design and discovery sessions to gather requirements, understand stakeholder needs, and support solution planning. Lead steering committee meetings and provide clear, consistent communication across project teams, stakeholders, and executive sponsors. Manage project plans, timelines, dependencies, risks, issues, and deliverables to ensure successful execution and on-time delivery. Monitor project progress and performance, implementing appropriate controls and reporting to maintain transparency and accountability. Support and guide cross-functional project teams, fostering collaboration and helping teams navigate challenges throughout the implementation lifecycle. Proactively identify and mitigate project risks while driving timely resolution of issues that may impact delivery. Build trusted relationships with clients and partners while ensuring a positive implementation experience and high levels of customer satisfaction. You’re great at... Managing multiple projects, priorities, and deliverables simultaneously in a fast-paced consulting environment. Navigating organizational change and applying change management principles to support successful project outcomes. Building strong relationships with clients, partners, and project stakeholders. Prioritizing work effectively and communicating commitments clearly with both customers and team members. Working collaboratively across diverse teams and contributing to a highly engaged, team-oriented environment. Solving complex business and project challenges with creative, practical solutions. Learning new concepts, technologies, and business processes quickly and applying them effectively. Promoting the mission and Shared Values of the organization through your actions and leadership approach. Sound interesting? If so, you’ll have... Bachelor’s degree. 5+ years of experience delivering Dynamics 365 Finance & Operations implementations. 8+ years of experience managing large ERP and/or CRM software implementation projects and development teams. Previous experience serving as a Lead Consultant or Project Manager on a D365 Finance & Operations implementation. Experience working with multiple software development lifecycle (SDLC) methodologies, including Agile and Waterfall approaches. Demonstrated success leading and managing project teams through complex software implementation engagements. Strong financial acumen and the ability to effectively manage project budgets, resources, and delivery expectations. Strong understanding of business processes and business process analysis methodologies. Working knowledge of Lifecycle Services (LCS) and/or Visual Studio Team Services (VSTS). PMP certification is highly desirable. Proficiency with Microsoft Project. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

Cloud & Infrastructure

Azure Cloud Architect

As an Azure Cloud Solutions Architect you can expect to... Lead the end-to-end design of secure, scalable, and resilient Azure solutions spanning applications, integrations, data, infrastructure, and security. Facilitate discovery sessions, architecture workshops, and solution design discussions, translating business requirements into actionable technical architectures and delivery plans. Establish architecture standards, engineering best practices, and design patterns while providing technical leadership and mentorship to development teams. Guide application modernization initiatives, helping clients transform legacy systems into cloud-native Azure solutions that align with long-term business objectives. Architect and support enterprise solutions leveraging Azure services including App Services, Functions, API Management, Service Bus, Storage, Key Vault, Azure SQL, Container Apps, and Kubernetes. Design integration, API, and event-driven architecture patterns that support scalable, maintainable, and high-performing enterprise applications. Drive DevOps maturity through CI/CD pipelines, Infrastructure as Code, automated testing, and release automation using tools such as Azure DevOps, GitHub Actions, Terraform, and Bicep. Ensure solutions meet security, performance, scalability, reliability, governance, and compliance requirements while aligning with Azure best practices. Serve as a trusted advisor to clients, communicating complex technical concepts to both business and technical audiences and guiding architectural decision-making. Collaborate closely with project teams throughout the full solution lifecycle, from strategy and design through implementation, deployment, and knowledge transfer. Support pre-sales activities by contributing to solution shaping, technical estimates, proof of concepts, and statement of work development. Contribute to HSO’s growth through reusable assets, technical leadership, knowledge sharing, and promotion of HSO’s mission and Shared Values. You’re great at... Connecting enterprise cloud strategy with practical application architecture and implementation decisions. Leading engineering teams while remaining technically engaged and credible with developers and technical stakeholders. Designing modern distributed applications using C#, .NET/.NET Core, REST APIs, microservices, and event-driven architectures. Selecting the right Azure services and architectural patterns based on scalability, reliability, security, performance, cost, and maintainability requirements. Bringing structure and clarity to complex challenges while effectively articulating architectural decisions, trade-offs, and risks. Building trusted relationships with clients, partners, and project teams through collaboration and sound technical guidance. Working independently, taking ownership of deliverables, and driving outcomes in fast-paced consulting environments. Learning and applying emerging technologies to solve real-world client challenges. Sound interesting? If so, you’ll have... 8+ years of experience designing and delivering Microsoft Azure solutions across cloud architecture, application architecture, and engineering leadership roles. Strong software engineering experience with C#, .NET/.NET Core, REST APIs, distributed systems, microservices, and enterprise integration patterns. Hands-on experience architecting and implementing Azure-native solutions using services such as App Services, Functions, API Management, Service Bus, Azure SQL, Key Vault, Storage, Container Apps, and/or Azure Kubernetes Service (AKS). Proven experience leading development teams, mentoring engineers, and establishing architecture, quality, and coding standards. Experience with Azure DevOps and/or GitHub, CI/CD pipelines, Infrastructure as Code using Terraform and/or Bicep, automated testing, and Agile delivery practices. Demonstrated ability to translate business requirements into scalable, secure, and maintainable cloud solutions while effectively communicating with technical and non-technical stakeholders. Experience modernizing legacy applications, developing enterprise integration strategies, and supporting broader cloud transformation initiatives. Strong understanding of Azure security, governance, reliability, performance, and operational best practices. Experience working within consulting, professional services, or client-facing environments is highly preferred. Microsoft Azure certifications, particularly Azure Solutions Architect Expert (AZ-305), are a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Sales & Business Development

Business Development Director

As a Business Development Director you can expect to... Drive new business growth by positioning HSO’s Microsoft-based solutions and services to Professional Services organizations through consultative selling and relationship development. Own the full sales lifecycle, including prospecting, qualification, discovery, solution positioning, proposal development, negotiation, and contract execution. Lead introductory and executive-level client conversations, helping prospects identify business challenges and aligning HSO’s capabilities to their strategic objectives. Develop and execute targeted account strategies and sales plays to expand market presence and generate new opportunities within the Professional Services sector. Build and maintain strong relationships with prospective clients, leveraging industry expertise and Microsoft ecosystem knowledge to establish credibility and trust. Collaborate closely with delivery, pre-sales, and technical teams to ensure proposed solutions align with client requirements and business outcomes. Support response development for RFPs, proposals, and client presentations by applying Microsoft business applications expertise and consultative sales methodologies. Partner with Marketing and Business Development teams to develop lead generation campaigns, target vertical markets, and increase pipeline generation. Proactively identify, qualify, and nurture opportunities through networking, industry events, referrals, digital outreach, and existing professional relationships. Serve as a market advocate by staying informed on industry trends, competitive positioning, and emerging opportunities within the Microsoft ecosystem and Professional Services industry. You’re great at... Developing and executing measurable sales strategies focused on Microsoft-centric solutions and services. Building trusted relationships with Professional Services clients and aligning business challenges with meaningful technology solutions. Collaborating across sales, leadership, delivery, and technical teams to create successful client outcomes. Identifying and pursuing new business opportunities through strategic networking, industry engagement, and targeted outreach. Developing, managing, and advancing a healthy sales pipeline that consistently supports revenue growth objectives. Leveraging Microsoft ecosystem knowledge and professional relationships to effectively position HSO solutions in competitive markets. Managing complex sales cycles from qualification and solution scoping through negotiation and close. Navigating challenging business conversations and creating solutions that address client needs while driving business results. Staying current on industry trends, competitive developments, and innovations impacting Professional Services organizations. Sound interesting? If so, you’ll have... Degree in Business, Computer Science, Finance, or a related discipline, or equivalent combination of education and experience. 4+ years of experience selling Microsoft Business Applications, Cloud solutions, or related technology services. Prior consulting, business analyst, implementation, or product support experience related to Microsoft Business Solutions. Previous experience selling enterprise technology solutions, preferably within the Microsoft ecosystem. An established network and client base within the Professional Services sector. Proven success closing business application and technology sales opportunities as an Account Executive, Sales Representative, or similar client-facing sales role. Demonstrated ability to manage complex sales processes, navigate challenging client situations, and apply effective pricing and negotiation strategies. Experience developing new business, generating leads, and achieving sales targets in a consultative selling environment. Ability to thrive in a dynamic, entrepreneurial organization while working collaboratively within a team environment. Willingness and ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Consulting & Advisory

Transformation Consultant

  As an Advisory Transformation Consultant you can expect to... Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum. Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities. Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations. Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities. Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies. Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities. Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs. Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level. You’re great at... Translating organizational strategy into actionable transformation roadmaps tied to measurable business value. Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum. Designing future-state business processes that are both strategic and operationally practical. Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement. Connecting people, process, and technology decisions to tangible business outcomes. Influencing stakeholders and driving progress in complex environments without direct authority. Operating effectively between executive-level advisory conversations and hands-on delivery support. Communicating complex concepts clearly to executive, business, and project stakeholders. Solving complex business challenges with a collaborative and outcomes-focused approach. Sound interesting? If so, you’ll have... Bachelor’s degree in Business, Management, Organizational Development, or a related field. 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline. Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred. Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks. Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping. Excellent workshop facilitation, stakeholder management, and executive communication skills. Experience working across multiple engagements and navigating complex or ambiguous business environments. Experience within a Microsoft partner consulting environment. Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim. Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

D365 Supply Chain Functional Solution Architect

As a D365 Supply Chain Solution Architect you can expect to... Serve as the Functional Solution Architect (FSA) for Dynamics 365 Supply Chain implementations, leading the successful delivery of Supply Chain Management workstreams across complex client engagements. Lead solution strategy and advisory activities during the analysis phase of D365 Finance & Operations implementations, helping clients align business objectives with technology solutions. Facilitate Business Process Analysis (BPA) workshops to understand current-state processes, identify opportunities for improvement, and define future-state solutions. Develop key solution deliverables including Business Process Analysis documentation, Solution Blueprint documents, and Fit/Gap assessments. Accurately estimate enterprise-scale projects, including required resources, timelines, and skillsets needed for successful delivery. Provide architectural guidance throughout design, development, testing, and deployment phases, ensuring solutions align with business requirements and best practices. Establish and oversee formal testing and issue-resolution processes, with particular focus on functional architecture and integration points. Review and approve functional specifications, unit and system test scripts, deployment plans, and readiness activities to support successful project outcomes. Ensure training strategies and materials enable clients to effectively adopt, use, and maintain their solution after deployment. Act as a trusted advisor and escalation point for support issues during and after implementation projects, while traveling as client and business needs require. You’re great at... Articulating the architectural differences between solution approaches and evaluating integration strategies across multiple platforms. Providing leadership in consulting engagements and building strong, trusted client relationships. Forming, leading, and collaborating with virtual teams across large, matrixed organizations. Managing competing priorities, communicating commitments clearly, and driving accountability. Working effectively in highly collaborative team environments. Solving complex business and technology challenges with creative, practical solutions. Mentoring and guiding junior consultants on implementation best practices and delivery approaches. Learning new concepts quickly and applying them effectively to client engagements. Championing the mission and Shared Values of the organization. Sound interesting? If so, you’ll have... 8+ years of combined experience delivering Microsoft Dynamics 365 Supply Chain Management implementations, application deployments, and architecture for complex enterprise systems. Experience across the full project lifecycle, including assessments, analysis, business case development, envisioning, planning, deployment, and benefits realization. Strong knowledge of ERP concepts including supply chain, manufacturing, planning, production, and distribution. Experience translating business and functional requirements into scalable solution architectures. Hands-on experience leading multi-phase, multi-country, enterprise-wide implementations. A proven track record of delivering business value through information systems initiatives at the executive level. The ability to serve as a trusted advisor and influential voice in key business and technology decisions. The ability to operate comfortably between high-level solution architecture and hands-on delivery activities throughout all phases of an implementation project. Warehouse Management System (WMS) experience is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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AU Sydney

Software Engineering & Development

ANZ Senior Machine Learning Engineer | Expression of Interest

Sydney | Full Time | Permanent | Hybrid  Are you an experienced Machine Learning Engineer who enjoys turning complex business challenges into reliable, production-ready AI solutions?  At HSO, we're interested in connecting with experienced Senior Machine Learning Engineers who would like to be considered for upcoming opportunities within our AI and Data practice across Australia and New Zealand. You’ll combine strong machine learning engineering capability with cloud architecture, consulting, and technical leadership to build solutions that are secure, maintainable, and designed to deliver measurable business value.  This is a hands-on senior role for someone who can lead projects end to end, communicate confidently with customers, and help grow the capability of the wider technical team.  We're building a talent pool of exceptional professionals who would like to be among the first people we contact when new opportunities become available.  Why HSO?  HSO is a leading global Microsoft partner, helping organisations transform through Microsoft business applications, cloud technologies, data, and AI solutions.  We’re proud to be:  A Microsoft Solutions Partner  A Microsoft Managed Frontier Partner  Named Australia AI Partner of the Year by Tech Partner News  With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America, and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business.  The Opportunity  As a Senior Machine Learning Engineer at HSO, you would work directly with customers to identify opportunities, shape solutions, and lead AI projects from initial discovery through to production support.  You’ll design and implement cloud-based machine learning and AI solutions, establish robust development and MLOps practices, and resolve complex technical or architectural challenges. You’ll also play an important leadership role by coaching technical colleagues, sharing knowledge, and helping HSO stay across emerging AI technologies and use cases.  This role is broader than model development. You’ll consider the complete solution, including data, cloud infrastructure, security, privacy, integration, deployment, and monitoring.  What You’ll Be Doing  Lead the design, development, testing, deployment, support, and maintenance of production AI and machine learning solutions.  Work directly with customers to understand business challenges, scope opportunities, and recommend practical technical approaches.  Lead AI projects end to end, working independently or guiding a multidisciplinary project team.  Design and apply appropriate AI, cloud, data, integration, and solution architecture patterns.  Build maintainable, well-tested solutions that use cloud technologies wherever appropriate.  Establish and improve machine learning development lifecycles using DevOps and MLOps practices.  Identify and resolve complex technical, architectural, security, and performance issues.  Provide technical support and identify opportunities to improve the reliability and maintainability of existing solutions.  Translate complex technical concepts and architectural decisions for non-technical stakeholders.  Facilitate customer workshops that support discovery, solution design, knowledge transfer, and the adoption of new technologies.  Produce clear technical documentation to support project delivery and ongoing operations.  Explore emerging technologies and evaluate how they can be applied to new customer and business challenges.  Coach and mentor technical colleagues, supporting their project delivery and professional development.  Contribute to technical standards, reusable patterns, best practices, and continuous improvement across HSO.  Proactively identify project risks and provide practical solutions and mitigations.  Design or implement supporting components outside machine learning where these are required for a complete solution.  Promote a positive, accountable, and customer-focused culture by demonstrating HSO’s values in everything you do.  What You’ll Bring  Ideally, at least five years of development experience delivering AI or machine learning solutions into production.  A degree in Information Technology, Computer Science, Data Science, Engineering, or a related field, or equivalent relevant experience.  Demonstrated experience designing and delivering secure, scalable, and maintainable AI solutions.  Broad experience with current cloud technologies, platforms, and services.  Strong understanding of machine learning development lifecycles and practical DevOps and MLOps experience.  Experience with source control, automated testing, deployment pipelines, monitoring, and production support.  Proven experience leading technical projects or project teams from discovery through to delivery.  The ability to explain complex technical architecture and solutions to non-technical audiences.  Strong customer-facing consulting, workshop facilitation, and stakeholder management skills.  Experience accurately scoping technical work, identifying dependencies, and providing recommendations.  Strong organisational and problem-solving skills, including the ability to balance deadlines and competing priorities.  Sound judgement regarding when technical, delivery, or customer issues need to be communicated or escalated.  Strong emotional intelligence and the ability to work effectively with customers and colleagues from a range of backgrounds.  An understanding of applicable privacy obligations and experience identifying and mitigating security risks.  A proactive approach to learning, experimentation, knowledge sharing, and continuous improvement.  A calm and professional approach when working through ambiguity, changing requirements, or high-pressure situations.  What We Offer  A senior, hands-on role delivering meaningful AI solutions for real customer challenges.  Flexible hybrid working arrangements.  Ongoing professional development and Microsoft certification opportunities.  Career growth within a global Microsoft partner.  Exposure to complex and innovative customer environments.  The opportunity to influence HSO’s AI engineering standards and ways of working.  Collaboration with experienced technical teams across ANZ and HSO’s global network.  A culture focused on learning, innovation, continuous improvement, and customer success.  Join Us  If you're passionate about building AI solutions that work reliably in the real world, and you enjoy bringing customers and technical teams together to solve complex problems, we'd love to hear from you.  We're currently building our network of talented AI and Machine Learning professionals for future opportunities at HSO. By submitting your expression of interest, you'll be considered for upcoming Senior Machine Learning Engineer roles as they become available.  Join HSO and help organisations realise measurable value from cloud, data, machine learning, and AI technology.  Register your interest today and be among the first to hear about our upcoming opportunities with HSO.

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