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With clear and personal vision, Peter van Haaften looks toward the future with HSO

Peter van Haaften has helped to open new doors for HSO with his personal manner and out of the box thinking.

Meet
Peter van Haaften
Sales Director

“I’d like to mentor and coach the next generation to turn them into trusted advisors for our customers...”

In business, there’s those who color within the lines, and there’s those who dare to try something new.

This philosophy is a personal quality that has guided Peter van Haaften throughout his career and taken him down a road less traveled. In fact, Peter trained as an educator in university, but his curiosity for everything tech drew him into the IT world. His ability to understand what makes people tick and connect with them took him through several roles in sales and business development. For several years now, he has been exploring how we apply technology to boost business growth.

Today, as the Engagement Director at HSO International, Peter is responsible for global engagements and serves as the account executive for international clients. In this role, he continues expanding the company’s reach and impact, keeping customer success as his guiding principle.

Pioneering business solutions

Before cloud computing took off, Peter could see its potential: “I had the strong impression that Microsoft would use its full cloud platform to innovate Dynamics 365, and the solution would be much less of an isolated service. I suspected it would be split into a suite of services that would live across the cloud platform and leverage the innovative elasticity of the new cloud services,” he said. “Many people thought I was off track and the business application world wouldn’t change that much.” Still, he persisted and built a portfolio of cloud-hosted services with dedicated Azure and Modern Workplace teams that allowed HSO to introduce a full platform strategy to a customer, rather than just a business application oriented implementation approach.

Peter’s theory became reality and supported HSO on its journey to become a global leader in Microsoft Cloud-hosted services, a business area that has grown so quickly that Peter brought in additional team members so that he could continue to focus on client relationships. This is the kind of game-changing play that keeps HSO in the Microsoft Inner Circle, a designation awarded only to partners in the top 1%.

HSO Vacancies

US Remote

Human Resources & Talent

Head of Total Rewards

As a Head of Total Rewards you can expect to... Define and execute a multi-year U.S. total rewards strategy integrating compensation, variable compensation, health and welfare benefits, retirement programs, recognition, and related governance in support of HSO’s growth, talent, financial, and employee experience priorities. Serve as a strategic advisor to senior leadership on executive and broad-based rewards, translating business growth, workforce priorities, organizational design, retention risk, critical skills, and leadership succession into clear rewards strategies and recommendations. Lead HSO’s compensation strategy and job architecture, including salary structures, career levels, pay bands, geographic differentials, market pricing, premium skills, pay equity, annual compensation planning, and governance for offers, promotions, transfers, adjustments, counteroffers, and pay exceptions. Own the design and governance of sales, delivery, leadership, and employee incentive programs, including the end-to-end quarterly and annual VCP process, and establish the controls, documentation, approvals, reconciliation, and audit standards needed for accurate and reliable administration. Lead strategy and financial stewardship for HSO’s self-funded health and welfare programs, including renewal strategy, plan design, contribution modeling, cost and utilization analysis, vendor negotiations, open enrollment, retirement-plan governance, and executive oversight of benefits partners. Build a strong total rewards analytics capability, using compensation, benefits, workforce, financial, and market data to inform forecasts, investment decisions, executive recommendations, pay equity, incentive effectiveness, benefits strategy, and operational risk. Define the total rewards technology and data roadmap across BambooHR, payroll, compensation planning, market data, benefits administration, financial systems, and incentive compensation tools, moving the function toward more controlled, scalable, technology-enabled operations. Establish effective governance, policies, decision rights, controls, service standards, data practices, and compliance processes while ensuring rewards decisions and calculations are transparent, defensible, and audit-ready. Lead and develop the Total Rewards function and partner closely across HR, Finance, Payroll, Legal, Talent Acquisition, Sales Operations, IT, and business leadership to create clear accountability, improve service delivery, and drive successful change. You’re great at... Connecting total rewards decisions to business strategy, talent priorities, profitable growth, financial sustainability, risk, and employee value. Advising and influencing senior leaders by framing complex choices, trade-offs, and recommendations clearly and credibly. Combining strategic leadership with hands-on operational command of complex data, controls, processes, and high-risk deliverables. Translating complex compensation, benefits, workforce, market, and financial data into meaningful insights and actionable executive recommendations. Applying strong financial discipline through forecasting, scenario modeling, cost analysis, investment evaluation, reconciliation, and disciplined stewardship. Simplifying complex or manual processes and creating scalable governance, technology, operating models, and controls. Exercising sound judgment and discretion when managing sensitive employee, executive, financial, and organizational information. Leading cross-functional transformation, building stakeholder alignment, and communicating change in ways that help leaders and employees understand both the business rationale and individual impact. Building team capability, clarifying accountability, and creating a high-performing, service-oriented Total Rewards function. Sound interesting? If so, you’ll have... A bachelor’s degree in Human Resources, Finance, Accounting, Business, Economics, or a related field; an advanced degree is preferred. 12+ years of progressively responsible total rewards experience, including significant leadership of compensation, incentive compensation, and benefits strategy within a complex, multi-state organization. Demonstrated experience advising an Executive Leadership Team on material rewards decisions, investments, and trade-offs, along with experience leading cross-functional initiatives across HR, Finance, Payroll, Legal, IT, Sales, and business operations. Deep expertise in compensation strategy, job architecture, market pricing, pay equity, executive decision support, annual compensation cycles, and incentive plan design and administration. Strong experience with self-funded health plans, renewal strategy, claims and pharmacy economics, vendor negotiations, benefits compliance, and retirement-plan governance. Exceptional financial and analytical capabilities, including forecasting, scenario modeling, accruals, reconciliations, cost-benefit analysis, and executive-level presentation of complex data. A working command of applicable U.S. compensation, benefits, payroll, tax, wage and hour, pay transparency, ERISA, ACA, HIPAA, COBRA, and fiduciary requirements. Proven experience building or transforming a total rewards function, operating model, governance framework, or technology-enabled process in an environment with developing systems and significant manual work. An advanced credential such as CCP, CBP, CEBS, SHRM-SCP, SPHR, CPA, CMA, or a comparable credential is preferred. Experience in professional services, consulting, technology, managed services, or another project-based, incentive-intensive environment is also preferred. Experience designing incentives tied to transformation, AI adoption, skills, productivity, innovation, or client outcomes; selecting and implementing rewards or HR technology platforms; or supporting acquisitive growth, organizational integration, or rewards harmonization is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Human Resources & Talent

Payroll and Benefits Manager

As a Payroll and Benefits Manager you can expect to... Oversee accurate, compliant, and timely end-to-end payroll and variable compensation processing in BambooHR for a professional services organization with more than 400 remote employees. Ensure compliance with federal, state, and local payroll tax regulations across multiple jurisdictions, including executing FLSA audits and classification updates. Partner with Finance and HR to reconcile payroll accounts, resolve discrepancies, and prepare reports covering earnings, taxes, deductions, leave, disability, and non-taxable wages. Manage approved employee reimbursements, including processing payments, tracking taxable reimbursements, reconciling expense and payroll records, maintaining audit documentation, and identifying duplicate submissions, policy violations, or unusual claims. Respond to payroll and reimbursement inquiries, serving as a point of escalation for disputes and exceptions while providing employees with clear guidance on time and expense procedures. Manage day-to-day benefits administration, including enrollments, changes, terminations, carrier updates, eligibility questions, and employee inquiries for a self-funded health benefits plan. Serve as the operational liaison to benefits carriers and third-party administrators, resolving routine eligibility and file issues and escalating complex situations when appropriate. Deliver monthly new-hire benefits orientation sessions and support benefits- and payroll-related onboarding and offboarding activities. Prepare annual ACA reporting, coordinate required data with vendors, support ERISA, ACA, HIPAA, and COBRA compliance, and provide payroll documentation and data for the annual 401(k) audit. Identify and implement improvements to payroll, benefits, reimbursement, documentation, and employee support processes while contributing to additional HR projects. You’re great at... Managing complex payroll and benefits activities independently while balancing multiple priorities and deadlines. Maintaining a high level of accuracy, organization, and attention to detail across payroll, benefits, expense, and compliance records. Interpreting and applying federal, state, and local payroll tax and labor regulations across multiple jurisdictions. Collaborating cross-functionally with HR and Finance teams, as well as benefits carriers, third-party administrators, and other vendors. Communicating clearly and professionally with employees and external partners regarding payroll, benefits, eligibility, claims, and reimbursement matters. Investigating discrepancies, resolving problems, and remaining clear and calm under pressure. Learning new concepts, systems, and processes quickly and thoroughly. Working confidently and independently while knowing when to escalate complex matters. Supporting the company’s mission and shared values through responsive, accurate, and employee-focused service. Sound interesting? If so, you’ll have... A bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field, or equivalent experience. At least five years of experience in payroll and benefits administration, preferably within a multi-state environment. Proficiency with payroll systems such as ADP or Paylocity and experience working with HRIS platforms; BambooHR experience is highly desirable. Demonstrated success managing payroll tax compliance and registration across multiple U.S. states. Experience supporting 401(k) audits and working with expense reimbursement platforms. A deep understanding of federal and state labor and payroll tax regulations, as well as ACA, ERISA, HIPAA, and COBRA requirements. Knowledge of self-funded health benefits plans and their related compliance requirements. Familiarity with payroll and benefits regulatory reporting and compliance. Experience in a professional services organization or remote workforce environment, preferred. A Certified Payroll Professional designation or another relevant certification, preferred; CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft Business Applications Pre-Sales Solution Architect, State & Local Government

As a Presales Solution Architect you can expect to... Lead solutioning conversations that support HSO’s focus on AI-first business transformation, connecting Microsoft technologies, data, automation, and AI capabilities to the strategic priorities and modernization goals of public sector organizations. Develop tailored solution strategies, proposals, and presentations for state and local government, education, and nonprofit organizations, bringing together the right Microsoft capabilities based on each client’s environment, challenges, and desired outcomes. Partner closely with sales teams to understand client requirements, scope, procurement considerations, and business objectives; identify opportunities; and shape solutions that address immediate needs while supporting a longer-term transformation strategy. Bring solutions to life through discovery sessions, demonstrations, workshops, proof-of-concepts, and supporting materials that help clients envision how Microsoft technology and AI can transform the way they operate and serve their communities. Identify opportunities to apply AI, Copilot, intelligent automation, and data-driven capabilities to improve productivity, decision-making, service delivery, constituent and student experiences, and operational efficiency. Design solutions across the broader Microsoft ecosystem, bringing together Business Applications, Azure, Power Platform, data, automation, Copilot, and AI rather than approaching client challenges through a single product or platform. Engage stakeholders at every level, from architectural and solution scoping through technology and AI strategy, connecting proposed solutions to broader operational, financial, organizational, and modernization goals. Apply your understanding of public sector environments, including regulatory requirements, procurement processes, budget considerations, legacy technology, security, data, and organizational constraints, to develop practical and sustainable solution architectures. Collaborate with delivery and implementation teams to support a seamless transition from presales through project delivery, ensuring solution intent, assumptions, and client objectives are clearly understood. You’re great at... Acting as a trusted advisor to clients and helping organizations determine how AI-first business transformation can translate into practical, measurable improvements in how they operate and deliver services. Understanding the priorities and complexities of state and local government, education, and nonprofit organizations and connecting technology to meaningful operational, financial, constituent, student, and community outcomes. Thinking beyond individual products and architecting solutions across the Microsoft ecosystem based on the client’s business priorities, existing technology, data environment, and transformation goals. Identifying meaningful use cases for AI, Copilot, automation, and data while helping clients understand where emerging technology can create real business value. Translating complex technical and AI concepts for technical and non-technical audiences while clearly communicating the business value of Microsoft solutions and HSO’s delivery capabilities. Navigating complex stakeholder environments and engaging effectively with technology leaders, finance and operational leaders, executive sponsors, program owners, and other decision-makers. Collaborating with clients, stakeholders, and internal teams to create high-quality solution proposals, architectural diagrams, demonstrations, presentations, and other presales materials. Assessing existing processes, legacy environments, data, business requirements, and modernization objectives to help design scalable, efficient, secure, and sustainable solutions. Sound interesting? If so, you’ll have... A degree in Business, Computer Science, Engineering, Information Systems, Public Administration, or a related discipline, or equivalent education and professional experience. 5+ years of experience selling, consulting on, implementing, or architecting Microsoft Business Applications, cloud solutions, or related enterprise technology solutions. Experience working with public sector organizations, specifically state and local government, education, and/or nonprofit organizations, either directly or through consulting or technology services. Strong knowledge of the Microsoft ecosystem, with expertise in at least one core solution area and a broad understanding of how Microsoft Business Applications, Azure, Power Platform, data, automation, Copilot, and AI capabilities can work together to address client needs. Experience incorporating AI solutioning into client conversations, including identifying AI use cases and helping clients understand how Copilot, intelligent automation, data, and other AI-enabled capabilities can support broader business transformation. Strong understanding of public sector business and operational environments; experience with financial management, budgeting, procurement, grants, project accounting, asset management, or other public sector business processes is highly valuable. Excellent presentation, storytelling, discovery, and demonstration skills, with demonstrated ability to connect technical capabilities to client challenges and desired outcomes. Customer-facing consulting or presales experience engaging IT leaders, business and program owners, executive stakeholders, and end users. The ability to navigate complex organizations with multiple stakeholders, priorities, approval processes, and technology environments while thriving in a dynamic, entrepreneurial, and collaborative environment. Ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

Data & AI

Senior Power BI Technical Consultant

  As a Senior Technical Consultant, Power BI you can expect to... Design, develop, and deploy Power BI reports, dashboards, and enterprise reporting solutions that transform complex data into actionable business insights. Build and customize scalable semantic models that enable consistent metrics, accurate analysis, and self-service reporting. Translate business and functional requirements into effective technical designs, data models, calculations, and intuitive reporting experiences. Design and implement modern analytics solutions using Microsoft Fabric, OneLake, Dataflows, Azure Synapse, and related Microsoft data services. Develop reporting solutions that integrate Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, and other enterprise data sources. Create advanced calculations, data transformations, and reporting logic using DAX, SQL, and Power Query M. Lead requirements-gathering sessions and collaborate with business stakeholders, functional consultants, and technical teams throughout the delivery lifecycle. Support user acceptance testing, deployment validation, go-live readiness, knowledge transfer, and post-go-live activities. Develop paginated and operational reporting solutions that support financial, billing, project, accounts receivable, and general ledger reporting needs. Establish and promote best practices for report development, semantic modeling, documentation, quality, performance, and maintainability while providing technical guidance and mentorship to other consultants. You’re great at... Turning complex business questions into clear, intuitive reporting and analytics solutions. Balancing hands-on Power BI development with client engagement, requirements discovery, and solution design. Designing scalable semantic models and creating accurate, maintainable DAX calculations. Connecting data across business applications, cloud platforms, and operational systems. Communicating technical concepts clearly to business stakeholders, technical teams, and project leadership. Troubleshooting data, model, performance, and reporting issues using a structured, analytical approach. Collaborating across functional and technical teams to deliver complete, high-quality solutions. Managing multiple priorities while maintaining focus on deadlines, quality, and client outcomes. Guiding and mentoring other consultants, sharing practical standards, and thoughtfully applying new Microsoft data capabilities to client needs. Sound interesting? If so, you’ll have... Strong hands-on experience developing Microsoft Power BI reports, dashboards, and semantic models in enterprise environments. Advanced experience with DAX, SQL, Power Query M, data modeling, and data transformation concepts. Experience gathering business requirements and translating them into technical reporting and analytics solutions. Experience supporting solutions throughout the delivery lifecycle, including requirements, development, testing, user acceptance testing, deployment, and go-live. Experience working directly with clients and collaborating with both business and technical stakeholders. Experience with Microsoft Fabric capabilities such as OneLake, Dataflows, or Fabric semantic models. Experience with Azure Synapse, data warehousing, ETL, or modern analytics architecture. Experience integrating Power BI with Dynamics 365 Finance & Operations, Dynamics 365 Project Operations, Dataverse, or comparable enterprise applications. Experience with paginated reports or SSRS is preferred; familiarity with Azure DevOps, Visual Studio, Git, and modern development or deployment practices is also preferred. Experience with financial, project, billing, accounts receivable, or general ledger reporting is a plus. A bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a related field, or equivalent practical experience. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.

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From the first day I started working at HSO, no one ever asked what I’ve been doing. There is a strong mentality of just taking ownership of your own duties, and the culture makes space for people to trust each other.

Peter van Haaften Sales Director

An incubator for success

Good ideas are worth nothing if they cannot come to fruition. Peter is a pragmatic self-starter, and he found a perfect match in HSO International. “From the first day I started working at HSO, no one ever asked what I’ve been doing,” he joked. “There is a strong mentality of just taking ownership of your own duties, and the culture makes space for people to trust each other.”

The entrepreneurial culture and flat structure at HSO enable a high level of collaboration and transparency. “You are encouraged to innovate in applying the technology, but it’s not about selling dreams,” Peter affirmed. “It’s about doing what is best for the client, even if that means advising them against something that is not good for them.”

Being able to build that rapport with the client is key to helping projects realize their full potential. “We don’t just hand out plug and play solutions,” he added. “It’s more like dancing a tango, where you can guide them to the right place, with a strong partnership and sponsorship from the top.”

"We need people with a fundamental entrepreneurial nature, who create their own opportunities. The focus should not be on selling but instead on truly becoming a trusted advisor to our customers."

All vacancies at hso

Developing the next generation

As a father of five, Peter understands how important it is to set the next generation up for success. That’s why he’s been stepping away from tactical and local issues to a more strategic and global perspective. “I’d like to mentor and coach the next generation to help them become trusted advisors for our customers,” he shared. “If you have some business experience and are good at understanding processes, we want to talk to you.”

But who has what it takes to join the ranks of customer engagement in one of the best digital solutions companies in the world? “We need people with a fundamental entrepreneurial nature, who create their own opportunities. The focus should not be on selling but instead on truly becoming a trusted advisor to our customers,” said Peter. In his experience, success today demands a cocktail of “soft” skills: “Curiosity to get into the weeds of what you’re selling, eagerness to learn and communicate, a high level of trustworthiness, and emotional intelligence.”

Peter doesn’t like to take credit, but we can tell you: He excels in these areas and offers an additional key ingredient to success—the boldness to continuously push boundaries.

why work at hso?