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  • “We’re becoming more international” - Expat community

“We’re becoming more international”

Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. 

To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. 

We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community? 

Gulchin Gasimova

Consultant in the Customer Engagement team, lives in Apeldoorn and initiated the group. 

“I’m from Azerbaijan and came to the Netherlands five years ago for my master’s. After that, I started working at HSO.” 

Why did you start the expat community? 
“I set up the group in January. In February we had our first lunch. It immediately felt comfortable. That’s exactly why I wanted this: so that others could feel just as welcome as I did. Not just at work, but outside of it too. When you’re new to the Netherlands, it can be overwhelming — the language, the rules, how everything works. Then it’s great to have people around you who understand that.” 

“The community is a place where you can be yourself. Where you don’t have to explain why something feels new or difficult — because the other person already gets it. I hope we can keep creating that space. And that we grow stronger as a group, with our own voice within HSO.” 

Would you recommend HSO to other expats? 
“Absolutely. When I started, there were only a few expats at HSO. That felt a bit daunting at times. But that’s really changing. You can see we’re becoming more international — and that makes a big difference.” 

The expat community helped with that too. “Everyone saw the value in it. No one said no. Of course, there are challenges, especially at the beginning. But you’re never alone. There’s always someone willing to help — whether it’s a colleague or someone from the community. That makes HSO a great place to grow, even if you’re coming from abroad.” 

Damini Nayital

Finance consultant in the Finance & Operations-team. 

“I was born and raised in India. I’ve been working at HSO for a year now and live in Veenendaal.”

How was your start? 
“My onboarding went smoothly. Everyone was helpful and I never felt excluded. There’s a flat hierarchy and everyone is approachable — that makes it easy to find your place. You can reach out to anyone, even people you don’t work with directly.” 

What does the expat community mean to you? 
“When I heard about the group, it gave me an immediate sense of reassurance. Knowing there are others going through the same thing. You understand each other without needing much explanation. It’s great to share tips and tricks that make the transition easier. That way, you help not only yourself, but others too.” 

Would you recommend HSO to other expats? 
“I’d definitely recommend HSO. You’re given space to be yourself and do your job well. The atmosphere is open, people are friendly, and there’s always someone willing to support you. That means a lot when you’re new to a country.” 

 

Gergely Balog – Technical architect in the Finance & Operations-team, lives in Amersfoort. 

“We used to live in Budapest, but we were ready for something new. After some travelling, we chose the Netherlands. Now I work at HSO as a technical architect.” 

What stands out to you about the Netherlands? 
“Dutch people tend to stick with the same group of friends they’ve had since high school. Expats are different: we’re always in a new country, always looking to connect. We’ve travelled, we speak good English – that makes it easier to reach out and share experiences.” 

What does the expat community mean to you? 
“It’s nice to have a group where you can ask practical questions: how does public transport work? How do you find a GP? Those things may seem small, but they make a big difference when you’re still adjusting to a new environment. And it’s just good to meet like-minded people.” 

What is it like working at HSO as an expat? 
“It’s not always easy. Some colleagues – especially the older generation – aren’t comfortable speaking English. I felt that tension at first. But once people get to know you, that changes. They take the time for you. Personal connections really matter, especially in a large organization like this.” 

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Human Resources & Talent

Manager, Total Rewards

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US New York

Data & AI

Senior Project Manager - Data and AI

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ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft Dynamics 365 F&O Senior Project Manager

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Low code (e.g. Power Platform, OutSystems)

Microsoft Power Platform Senior Technical Consultant

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Cloud & Infrastructure

Azure Cloud Architect

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Program Manager

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US Remote

Human Resources & Talent

Strategic HR Business Partner

POSITION SUMMARY At HSO, exceptional business performance starts with exceptional people. As a Strategic HR Business Partner, you will partner with Service Line Leaders to build high-performing teams, strengthen leadership capability and develop an organization positioned for sustainable growth. This is not a traditional HR Business Partner role. You will serve as a trusted advisor, translating business priorities into people and organizational strategies that improve performance, strengthen workforce capability and enable growth. As part of a lean, collaborative People team, you'll balance strategic advisory work with hands-on execution. Whether facilitating a talent review, partnering with Resource Management to improve utilization, coaching a manager through a complex employee issue or implementing a new people initiative, you'll help solve the business's most important people challenges. 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Support quarterly people review processes by delivering workforce analytics and talent insights to Senior Vice President, HR, including performance distributions, promotion readiness, succession pipeline strength, critical talent identification (top 5/bottom 5), and development planning recommendations across the organization and service lines. Drive career development and internal mobility initiatives by helping employees establish long-term career goals, providing clarity on advancement opportunities, and partnering with leaders to align development plans with organizational talent needs and succession priorities. Partner on annual performance, compensation and reward processes to ensure equitable, market-informed outcomes. Business Performance & Workforce Planning Partner with Service Line Leaders and Resource Management to optimize consultant deployment, utilization and workforce capacity. Monitor utilization, leverage and bench trends, recommending actions that improve productivity and profitability. Help maintain a balanced talent pyramid by aligning hiring, promotions, development and succession with business strategy. Support workforce planning, organizational design and role clarity to ensure the right capabilities are in place for future growth. Use workforce analytics and business insights to identify trends, anticipate talent risks and improve organizational performance. Employee Experience & HR Delivery Champion an exceptional employee experience across the employee lifecycle. Partner closely with Service Line Leaders to analyze Culture Amp survey results, identify key opportunities for improvement, and develop, implement, and monitor action plans that enhance employee engagement and organizational effectiveness. Coach leaders through employee relations matters, performance improvement plans and employment decisions with sound judgment and balanced business perspective. Partner with HR leadership and Legal, as appropriate, on workplace investigations and employment risk. Partner across the People team to deliver performance, development, onboarding, compensation and engagement initiatives. Analyze employee feedback, stay interview insights, and exit trends to identify retention risks, improve the employee experience, and develop targeted action plans that strengthen engagement and reduce regrettable attrition. Ensure consistent application of people policies, employment practices and regulatory compliance while balancing business needs. Building the Function Help build a modern, scalable People function that enables business growth. Continuously improve people programs, processes and tools by simplifying work and leveraging technology, AI and workforce data. Share ideas, challenge the status quo and contribute wherever needed—we value ownership, collaboration and a builder's mindset. WHAT YOU'LL BRING TO THE TEAM 7+ years of progressive HR Business Partner or strategic people consulting experience, ideally within professional services, consulting, technology or another knowledge-based environment. Strong business acumen and the ability to connect people strategies to business outcomes. Experience in workforce planning, organizational design, leadership development, talent management and employee relations. Confidence coaching and influencing leaders through growth, change and complex business challenges. Ability to interpret workforce data and translate insights into action. Exceptional relationship-building, communication and influencing skills. A collaborative, low-ego approach with the flexibility to balance strategic thinking and hands-on execution. WHY YOU'LL SUCCEED You understand that great People partners create business value. You build credibility by understanding the business, asking thoughtful questions and helping leaders solve meaningful challenges. You thrive in an entrepreneurial environment where priorities evolve, collaboration matters and everyone contributes. You're equally comfortable shaping strategy, rolling up your sleeves and driving execution. Most importantly, you believe exceptional business performance begins with exceptional people

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Sales & Business Development

Business Development Director

  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O PMA Functional Solution Architect

As a D365 F&O PMA Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams but specifically with the PMA (Project Management & Accounting) module  Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field CPA strongly preferred but not required at this time  8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems 3+ full cycle implementations of the PMA module within Dynamics 365 F&O  Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Finance Functional Solution Architect

As a D365 F&O Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field; CPA strongly preferred 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

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US New York

ERP & CRM (e.g. D365 F&O, D365CE)

Lead D365 F&O Finance Consultant

As a D365 F&O Lead Functional Consultant, you can expect to…   Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, with accountability for delivery outcomes, solution quality, and alignment to overall project objectives, owning defined solution areas while aligning to broader architectural direction  Drive Business Process Analysis efforts for your domain, facilitating workshops, guiding discussions, and translating outcomes into structured functional designs  Shape Fit/Gap decisions by evaluating business requirements against system capabilities, recommending solution approaches, and progressing decisions in the absence of complete information while identifying where architectural guidance is required  Own and drive functional design decisions within your workstream, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior  Configure and oversee configuration across Finance modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank), ensuring accuracy and alignment to business requirements  Translate complex business processes into clear functional designs and configuration strategies that can be executed by delivery teams  Coordinate across workstreams to manage dependencies, ensuring functional decisions align with integrations, data flows, and downstream system impacts  Drive alignment within and across workstreams by identifying dependencies and escalating broader design conflicts, helping HSO maintain consistency in end-to-end solution behavior  Contribute to broader solution design discussions by providing functional input on process transformation, data structures, and system behavior  Identify and proactively manage risks related to functional design, data integrity, and process alignment within your domain  Guide testing strategy for your workstream, ensuring validation aligns with business requirements and supports end-to-end solution integrity  Support data migration activities by ensuring functional accuracy in mapping, transformation logic, validation, and reconciliation  Lead client-facing discussions within your domain, providing clear recommendations, guiding stakeholders toward decisions, and navigating complex conversations with confidence  Review and provide guidance on deliverables produced by junior consultants, reinforcing quality, consistency, and alignment to standards while leveraging team members effectively  Support estimation and solutioning for defined workstreams, aligning scope, complexity, and delivery approach  Progressively take on broader solution ownership, expanding beyond initial workstream responsibilities while increasing independence in functional design decisions   You’re great at…   Taking ownership of functional solution areas and driving them forward with increasing independence  Operating effectively in complex, fast-paced consulting environments, balancing hands-on delivery with lead expectations while maintaining momentum despite ambiguity  Connecting business processes to system capabilities and understanding how decisions impact upstream and downstream solution components  Facilitating structured discussions that move stakeholders from requirements to decisions, even in ambiguous or evolving environments  Balancing speed and quality by making thoughtful progress while maintaining alignment to standards and long-term solution integrity  Navigating ambiguity by forming recommendations, validating assumptions, and knowing when to escalate broader design considerations  Managing dependencies across workstreams and ensuring your area integrates cleanly into the broader solution  Communicating effectively across business and technical audiences, translating complexity into clear, actionable direction  Identifying risks early and addressing them before they impact delivery timelines or solution quality  Supporting and mentoring junior team members by delegating effectively, providing guidance, and improving overall team output  Operating with accountability and ownership, ensuring commitments are met and outcomes are delivered even within broader project constraints  Strengthening consistency through structured documentation, attention to detail, and repeatable approaches  Understanding how functional decisions contribute to overall solution success and client business outcomes  Promoting the mission and Shared Values of our company   Sound interesting? If so, you’ll have…   Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field  5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) in complex implementation environments  Deep functional experience across Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting  Ownership of functional workstreams or defined solution areas within D365 F&O implementations, with accountability for delivery outcomes  Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash  Demonstrated ability to facilitate workshops, gather requirements, and translate business needs into structured functional designs  Exposure to Fit/Gap analysis, configuration strategy, testing, and data migration across multiple phases of the project lifecycle  Comfort operating within Microsoft partner or consulting delivery models, including structured methodologies and cross-functional team collaboration  Confidence engaging in client-facing environments, contributing to solution discussions and guiding stakeholders toward decisions  Working knowledge of the broader Microsoft ecosystem, including Power Platform, integrations, and Azure-based services  Strong analytical, communication, and problem-solving capabilities, with the ability to manage multiple priorities in fast-paced environments  Consistent ownership of work and follow-through on commitments within defined areas of responsibility  Microsoft Dynamics 365 Finance certifications preferred  Functional experience with the PMA (Project Management & Accounting) module preferred, but not required  Willingness to travel as needed to support client engagements  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Lead SCM Consultant

As a D365 Lead Supply Chain Consultant you can expect to... Provide business and application consultancy to our clients   Leads discussions with the client and project teams during the Project Design meetings   Implement and configure supply chain modules of D365 F&O  Carry out prototyping plans, procedure documentation and communicate with project team   Define D365 F&O functional requirement and design documents that developers can use for enhancements   Perform advanced configuration and customization of the Dynamics 365 solution   Manages the testing and QA phases of a project for HSO; Test enhancements for end-user acceptance and accuracy    Organizes the communication between the test teams and technical/functional resources for resolution   Use provided methodologies to deliver successful projects   Identify opportunities to improve the use of the solution   Train power users and end users on efficient use of the solution, share ‘tips and tricks’   Travel to client-site when necessary    Sound interesting? If so, you’ll have…  Bachelor’s Degree in Supply Chain, Logistics, Engineering, or related required   4+ years experience as a D365 F&O Supply Chain Consultant   Experience participating in all stages of multiple D365 F&O implementation projects    Successfully implemented the following modules: Products and Inventory, Procure to pay, Order to cash, Warehouse management, Transportation management, Master planning, Demand and Supply Forecasting, Intercompany Trade, Enterprise Asset Management   Expertise in writing functional specification, gap document and training materials   Ability to organize and managed the resources during the Testing phase   Ability to triage and fix bugs/issues and utilize MS provided technical resources   D365 F&O Supply Chain certifications highly desired Flexibility to travel as the needs of clients and our business dictate   You’re great at…   Developing strong functional, analytical, presentation, documentation, training and interpersonal skills   Building relationships with clients and partners   Prioritizing tasks and communicating commitments   Working in a highly collaborative team environment    Solving complex problems with creative solutions   Learning new concepts quickly and thoroughly   Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    Check out the reasons why people love to work for us or browse more opportunities on our careers page!    HSO is an Equal Opportunity Employer.             

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US Remote

Consulting & Advisory

Transformation Consultant

As an Advisory Transformation Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge  Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring...  Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Engagement Manager

  At HSO, successful enterprise transformation depends on strong client alignment, disciplined delivery, and trusted leadership. As an Engagement Manager, you will provide senior oversight across assigned engagements to keep client expectations, project execution, commercial performance, risk resolution, and account growth aligned. You will serve as a consistent client-facing partner from the sales process through project delivery, bringing executive visibility to engagement health, strengthening governance, removing blockers, and helping delivery teams achieve successful outcomes. You will work across client sponsors, sales, delivery leaders, project teams, and HSO leadership. Whether refining scope and delivery strategy, guiding a project through escalation, reviewing financial and delivery signals, or identifying roadmap and growth opportunities, you will help protect client value and delivery performance. KEY RESPONSIBILITIES Client Partnership & Executive Alignment Serve as a trusted partner to client sponsors, establishing clear expectations and maintaining alignment on business outcomes, priorities, and delivery commitments. Provide executive-ready communication on engagement health, delivery performance, key risks, decisions, dependencies, and required actions. Build confidence through transparency, reliability, sound judgment, and consistent follow-through. Maintain continuity from the sales process through project delivery, reinforcing trust and accountability throughout the engagement lifecycle. Engagement Governance & Delivery Oversight Establish and reinforce effective engagement governance, including status visibility, decision tracking, ownership, and follow-up discipline. Oversee project health across scope, timeline, quality, financial performance, risks, and client outcomes. Identify delivery risks and blockers early, coordinate the right resources, and drive issues to accountable resolution. Enable project teams through methodology adherence, delivery discipline, and effective use of project tools. Partner with delivery leaders and project teams to maintain alignment between client expectations and execution. Commercial Performance & Risk Management Monitor delivery financials and commercial risk signals, helping ensure engagement performance remains aligned with client value and business expectations. Assess the impact of scope, timeline, resource, quality, and dependency changes and elevate decisions when leadership action is required. Support timely resolution of escalations while maintaining clear communication with client and internal stakeholders. Capture lessons learned and apply insights to strengthen delivery performance and future engagement planning. Sales & Solution Collaboration Collaborate throughout the sales process to refine scope definition, delivery strategy, quote inputs, and statement of work development. Help translate client needs into a clear delivery approach, practical commitments, and aligned expectations. Provide delivery perspective during deal shaping to identify risks, dependencies, assumptions, and resource considerations before project launch. Partner with sales and account leaders to support successful deal closure and a coordinated transition into delivery. Account Growth & Continuous Improvement Identify client roadmap needs, qualified growth opportunities, and follow-on work based on engagement outcomes and evolving business priorities. Route opportunities appropriately and support internal alignment on next steps. Share engagement insights, delivery patterns, and lessons learned with leadership to strengthen future execution. Contribute to a culture of proactive ownership, collaboration, and continuous improvement. WHAT YOU'LL BRING TO THE TEAM Experience leading Microsoft business application and enterprise transformation delivery engagements. Credibility with client sponsors, executive stakeholders, delivery leaders, and cross-functional teams. Working knowledge of engagement governance, project delivery, financial performance, commercial risk, and escalation management. Experience contributing to scope definition, quote development, delivery strategy, and statement of work alignment. Industry and functional expertise across manufacturing, professional services, and/or supply chain management. Strong communication skills with the ability to turn complex delivery information into clear executive-level updates and decisions. A proactive, organized approach with the ability to manage ambiguity, competing priorities, and high-pressure situations. A commercial mindset and an understanding of how delivery performance affects client value, profitability, and account growth. WHY YOU'LL SUCCEED You understand that successful engagements require more than strong project plans. They require trusted relationships, clear governance, commercial awareness, proactive risk management, and disciplined follow-through. You communicate with confidence and good judgment, remain calm when priorities shift or issues escalate, and bring the right people together to move work forward. You anticipate risks, create clarity, and drive decisions and actions to closure. Most importantly, you connect client outcomes, delivery execution, and financial performance. You build confidence by being transparent, reliable, and accountable from the earliest sales conversations through successful delivery and future roadmap planning. The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

D365 Supply Chain Functional Solution Architect

As a D365 Supply Chain Solution Architect you can expect to... Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Supply Chain Lead the D365 Supply Chain Management Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Travel as the needs of clients and our business dictate You’re great at... Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company   If this sounds like you, you'll have... 8+ years combined experience with Microsoft D365 SCM implementations, application deployment and architecting complex enterprise systems Project experience including assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong background in ERP concepts, such as supply chain, manufacturing, planning, production, and distribution, WMS experience a plus Ability to translate requirements created by the business and functional analysts into the architecture for the solution Hands-on experience with multi-phase, multi-country, enterprise-wide implementations Proven record of delivering information systems business value at an executive level Ability to be the trusted voice at the decision-making table Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project     Benefits We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.      

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AU Sydney

Consulting & Advisory

ANZ Solution Architect - Managed Services

Solution Architect - Managed Services  Sydney | Full Time | Permanent I Hybrid $160,000 - $175,000 + Super  Are you an experienced Dynamics 365 Finance & Operations professional who enjoys solving complex business challenges, advising customers, and driving long-term operational success?  At HSO, we're looking for a Solution Architect - Managed Services to join our growing ANZ Managed Services team. This is a senior functional role focused on providing expert advisory services, solution assurance, and leadership across complex customer environments running Microsoft Dynamics 365 Finance & Operations. You'll act as a trusted advisor, helping customers optimise business processes, improve outcomes, and maximise value from their technology investments.  Why HSO?  HSO is a leading global Microsoft partner, helping organisations transform through Microsoft business applications, cloud technologies, data, and AI solutions.  We're Proud To Be  A Microsoft Solutions Partner  A Microsoft Managed Frontier Partner  Named Australia AI Partner of the Year by Tech Partner News  With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America, and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business.  The Opportunity  As a Solution Architect within our Managed Services team, you'll serve as a senior functional authority for Dynamics 365 Finance & Operations, supporting customers across finance, supply chain, and operational process areas. You'll work closely with business stakeholders to ensure solutions remain practical, sustainable, and aligned to business objectives.  This role goes beyond issue resolution. You'll provide strategic guidance, lead functional reviews, contribute to service improvements, and help shape best practices across our Managed Services practice. You'll also play a key part in mentoring consultants and uplifting capability across the team.  What You'll Be Doing  Act as a senior functional authority within Managed Services for Dynamics 365 Finance & Operations.  Provide guidance and leadership on complex business process and support scenarios.  Review and assure functional designs, configuration changes, and process improvements.  Lead root cause analysis for major incidents, process breakdowns, and recurring issues.  Work directly with customer stakeholders as a trusted advisor.  Translate business requirements into practical, supportable solutions.  Support service reviews, improvement planning, and customer roadmap discussions.  Drive stability, scalability, and optimisation across customer business processes.  Support the transition of solutions from project delivery into Managed Services.  Mentor consultants and senior consultants through coaching, knowledge sharing, and quality assurance activities.  Contribute to solution shaping, support estimates, and presales activities where required.  What You'll Bring  Extensive experience with Microsoft Dynamics 365 Finance & Operations in customer-facing environments.  Strong functional expertise across finance, supply chain, or operational business processes.  Proven experience operating as a Senior Consultant, Lead Consultant, Solution Architect, or subject matter expert.  Experience supporting customers within Managed Services, application support, or live service environments.  Excellent problem-solving and analytical skills.  Ability to engage confidently with both business and technical stakeholders.  Strong communication, consulting, and stakeholder management skills.  Experience reviewing solutions and providing functional assurance and guidance.  A passion for mentoring others and driving continuous improvement.  Experience working across multiple customer environments will be highly regarded.  What We Offer  Competitive salary package.  Flexible hybrid working arrangements.  Ongoing professional development and Microsoft certification opportunities.  Career growth within a global Microsoft partner.  Access to complex and engaging customer environments.  A collaborative and highly experienced Managed Services team.  Global career pathways and international collaboration opportunities.  A culture focused on continuous improvement, innovation, and customer success.  Join Us  If you're passionate about helping organisations optimise their business processes through Dynamics 365 Finance & Operations and enjoy building trusted customer relationships, we'd love to hear from you.  Join HSO and help our customers achieve sustainable business outcomes through expert functional leadership and advisory services.  Apply now and become a trusted advisor within HSO's Managed Services practice. 

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