Logo
  • Career blog
  • “We’re becoming more international” - Expat community

“We’re becoming more international”

Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. 

To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. 

We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community? 

Gulchin Gasimova

Consultant in the Customer Engagement team, lives in Apeldoorn and initiated the group. 

“I’m from Azerbaijan and came to the Netherlands five years ago for my master’s. After that, I started working at HSO.” 

Why did you start the expat community? 
“I set up the group in January. In February we had our first lunch. It immediately felt comfortable. That’s exactly why I wanted this: so that others could feel just as welcome as I did. Not just at work, but outside of it too. When you’re new to the Netherlands, it can be overwhelming — the language, the rules, how everything works. Then it’s great to have people around you who understand that.” 

“The community is a place where you can be yourself. Where you don’t have to explain why something feels new or difficult — because the other person already gets it. I hope we can keep creating that space. And that we grow stronger as a group, with our own voice within HSO.” 

Would you recommend HSO to other expats? 
“Absolutely. When I started, there were only a few expats at HSO. That felt a bit daunting at times. But that’s really changing. You can see we’re becoming more international — and that makes a big difference.” 

The expat community helped with that too. “Everyone saw the value in it. No one said no. Of course, there are challenges, especially at the beginning. But you’re never alone. There’s always someone willing to help — whether it’s a colleague or someone from the community. That makes HSO a great place to grow, even if you’re coming from abroad.” 

Damini Nayital

Finance consultant in the Finance & Operations-team. 

“I was born and raised in India. I’ve been working at HSO for a year now and live in Veenendaal.”

How was your start? 
“My onboarding went smoothly. Everyone was helpful and I never felt excluded. There’s a flat hierarchy and everyone is approachable — that makes it easy to find your place. You can reach out to anyone, even people you don’t work with directly.” 

What does the expat community mean to you? 
“When I heard about the group, it gave me an immediate sense of reassurance. Knowing there are others going through the same thing. You understand each other without needing much explanation. It’s great to share tips and tricks that make the transition easier. That way, you help not only yourself, but others too.” 

Would you recommend HSO to other expats? 
“I’d definitely recommend HSO. You’re given space to be yourself and do your job well. The atmosphere is open, people are friendly, and there’s always someone willing to support you. That means a lot when you’re new to a country.” 

 

Gergely Balog – Technical architect in the Finance & Operations-team, lives in Amersfoort. 

“We used to live in Budapest, but we were ready for something new. After some travelling, we chose the Netherlands. Now I work at HSO as a technical architect.” 

What stands out to you about the Netherlands? 
“Dutch people tend to stick with the same group of friends they’ve had since high school. Expats are different: we’re always in a new country, always looking to connect. We’ve travelled, we speak good English – that makes it easier to reach out and share experiences.” 

What does the expat community mean to you? 
“It’s nice to have a group where you can ask practical questions: how does public transport work? How do you find a GP? Those things may seem small, but they make a big difference when you’re still adjusting to a new environment. And it’s just good to meet like-minded people.” 

What is it like working at HSO as an expat? 
“It’s not always easy. Some colleagues – especially the older generation – aren’t comfortable speaking English. I felt that tension at first. But once people get to know you, that changes. They take the time for you. Personal connections really matter, especially in a large organization like this.” 

Join the journey

All vacancies

US Remote

Sales & Business Development

Business Development Director

  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O PMA Functional Solution Architect

As a D365 F&O PMA Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams but specifically with the PMA (Project Management & Accounting) module  Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field CPA strongly preferred but not required at this time  8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems 3+ full cycle implementations of the PMA module within Dynamics 365 F&O  Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Finance Functional Solution Architect

As a D365 F&O Functional Solution Architect you can expect to…  Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at…  Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field; CPA strongly preferred 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred  Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    

Learn more
US Remote

Cloud & Infrastructure

Azure Cloud Architect

HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate.  Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring.  Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds.  Azure Migration  Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts.  Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning.  Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout.  Identity & Security  Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance.  Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design.  Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements.  Automation, IaC & CI/CD  Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams.  Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks.  Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks.  Observability, Resilience & FinOps  Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting.  Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets.  Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps.  Consulting & Client Engagement  Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders.  Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams.  Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews.  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection.  Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates.  You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security.  Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization.  Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation.  Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines.  Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN.  Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts.  Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks.  AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring.  Proficiency in PowerShell and Azure CLI; Python is a plus.  Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include:  Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover.  Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview.  Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience.  AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric).  Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management.  Microsoft Certified: Azure Solutions Architect Expert (AZ-305)  Microsoft Certified: Azure Administrator Associate (AZ-104)  Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100)  Microsoft Certified: DevOps Engineer Expert (AZ-400)  Microsoft Certified: Azure Network Engineer Associate (AZ-700)  Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

Learn more
US Remote

Human Resources & Talent

Manager, Total Rewards

Position Summary At HSO, how we pay and support our people reflects how much we value them. As Manager, Total Rewards, you will own the strategy behind our compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with our business goals. This is a hands-on leadership role. In the near term, you'll also personally manage payroll and benefits operations for our 400+ person remote workforce, while building the case for - and hiring - a Coordinator to support you. Once that hire is in place, you'll shift fully into a strategic total rewards leadership role. We're looking for someone who can operate at both altitudes: comfortable owning compensation strategy and compliance at the executive level, and equally comfortable rolling up their sleeves to keep payroll and benefits running accurately in the meantime. Key Responsibilities Total Rewards Strategy Own the design, competitiveness, and compliance of compensation and benefits programs across the organization. Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings that support retention and business goals. Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling for leadership. Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy. Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process. Lead pay equity analyses and FLSA classification reviews. Payroll & Benefits Leadership (Near Term) Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance across jurisdictions. Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates. Serve as the primary point of contact for employee payroll and benefits questions. Prepare ACA reporting and 401(k) audit documentation. Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions Building the Function Define and hire for the future Payroll & Benefits Coordinator role. Transition operational work to the Coordinator once hired, retaining strategic oversight. Build a scalable total rewards function positioned for HSO's long-term growth. What You'll Bring to the Team 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience. Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred. Demonstrated experience with multi-state payroll tax compliance. Deep knowledge of ERISA, ACA, FMLA, and pay transparency law. Comfort operating at both a strategic and hands-on level — this role requires both, especially early on. CPP, CEBS, or SHRM-SCP/SPHR is a plus. Why You'll Succeed You see total rewards as a lever for business performance, not just administration. You're comfortable building something from the ground up, including your own future team. You bring rigor and precision to compliance work without losing sight of the bigger strategic picture. Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.

Learn more
US Remote

Human Resources & Talent

Manager, Total Rewards

Position Summary At HSO, how we pay and support our people reflects how much we value them. As Manager, Total Rewards, you will own the strategy behind our compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with our business goals. This is a hands-on leadership role. In the near term, you'll also personally manage payroll and benefits operations for our 400+ person remote workforce, while building the case for - and hiring - a Coordinator to support you. Once that hire is in place, you'll shift fully into a strategic total rewards leadership role. We're looking for someone who can operate at both altitudes: comfortable owning compensation strategy and compliance at the executive level, and equally comfortable rolling up their sleeves to keep payroll and benefits running accurately in the meantime. Key Responsibilities Total Rewards Strategy Own the design, competitiveness, and compliance of compensation and benefits programs across the organization. Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings that support retention and business goals. Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling for leadership. Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy. Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process. Lead pay equity analyses and FLSA classification reviews. Payroll & Benefits Leadership (Near Term) Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance across jurisdictions. Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates. Serve as the primary point of contact for employee payroll and benefits questions. Prepare ACA reporting and 401(k) audit documentation. Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions Building the Function Define and hire for the future Payroll & Benefits Coordinator role. Transition operational work to the Coordinator once hired, retaining strategic oversight. Build a scalable total rewards function positioned for HSO's long-term growth. What You'll Bring to the Team 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience. Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred. Demonstrated experience with multi-state payroll tax compliance. Deep knowledge of ERISA, ACA, FMLA, and pay transparency law. Comfort operating at both a strategic and hands-on level — this role requires both, especially early on. CPP, CEBS, or SHRM-SCP/SPHR is a plus. Why You'll Succeed You see total rewards as a lever for business performance, not just administration. You're comfortable building something from the ground up, including your own future team. You bring rigor and precision to compliance work without losing sight of the bigger strategic picture. Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.

Learn more
US Remote

Data & AI

Data Solution Architect

As a Data Architect at HSO, you will design, govern, and implement modern data architectures that empower our clients to leverage their data for analytics, reporting, AI, and business transformation. You will define data models, integration patterns, governance standards, and architectural best practices while collaborating closely with Data Engineers, Consultants, and client technical and business stakeholders. As a Data Architect you can expect to… Design scalable, secure, cloud-based data architectures using Azure Data Lake, Azure SQL, Synapse, Fabric, Databricks, and related Microsoft data services. Define enterprise-ready data models, data flows, integration patterns, governance frameworks, and development standards. Lead discovery and design workshops with client stakeholders to translate business requirements into technical data solutions. Oversee and guide data engineering teams during the build phase to ensure alignment with architectural standards. Establish and maintain metadata, lineage, data quality, and governance processes leveraging Microsoft Purview or similar tools. Conduct architectural reviews, performance tuning, and optimization of data systems. Communicate design decisions, risks, tradeoffs, and solution approaches clearly to both technical and non-technical audiences. Stay current with emerging data technologies, architectural patterns, and Microsoft cloud advancements. You're great at... Structuring complex data challenges into clear, scalable architectural approaches. Explaining technical concepts simply and effectively to business stakeholders. Designing with both long-term scalability and real-world delivery constraints in mind. Bringing order to ambiguity — defining frameworks, standards, and processes where none exist. Collaborating with cross‑functional teams and guiding technical contributors. Identifying inefficiencies and recommending strategic improvements. Balancing innovation with practicality in solution design. Seeing both the “big picture” and the technical details that make it possible. Requirements: Bachelor’s degree in Computer Science 5+ years of experience designing and implementing enterprise data architectures. Strong proficiency with Azure data services (Synapse, ADF, Fabric, Databricks, ADLS, Azure SQL, etc.). Deep understanding of data modeling methodologies (Kimball, Inmon, Data Vault). Experience implementing governance frameworks, including metadata, lineage, quality, and security. Proficiency in SQL and familiarity with Python or Scala. Experience delivering data modernization, cloud migration, or analytics platform projects. Strong communication skills and ability to work cross-functionally with engineering and business teams. Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. Salary: $166,754/yr. Please email resume to: HSO Enterprise Solutions at kramerini@hso.com

Learn more
US New York

ERP & CRM (e.g. D365 F&O, D365CE)

Lead D365 F&O Finance Consultant

As a D365 F&O Lead Functional Consultant, you can expect to…   Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, with accountability for delivery outcomes, solution quality, and alignment to overall project objectives, owning defined solution areas while aligning to broader architectural direction  Drive Business Process Analysis efforts for your domain, facilitating workshops, guiding discussions, and translating outcomes into structured functional designs  Shape Fit/Gap decisions by evaluating business requirements against system capabilities, recommending solution approaches, and progressing decisions in the absence of complete information while identifying where architectural guidance is required  Own and drive functional design decisions within your workstream, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior  Configure and oversee configuration across Finance modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank), ensuring accuracy and alignment to business requirements  Translate complex business processes into clear functional designs and configuration strategies that can be executed by delivery teams  Coordinate across workstreams to manage dependencies, ensuring functional decisions align with integrations, data flows, and downstream system impacts  Drive alignment within and across workstreams by identifying dependencies and escalating broader design conflicts, helping HSO maintain consistency in end-to-end solution behavior  Contribute to broader solution design discussions by providing functional input on process transformation, data structures, and system behavior  Identify and proactively manage risks related to functional design, data integrity, and process alignment within your domain  Guide testing strategy for your workstream, ensuring validation aligns with business requirements and supports end-to-end solution integrity  Support data migration activities by ensuring functional accuracy in mapping, transformation logic, validation, and reconciliation  Lead client-facing discussions within your domain, providing clear recommendations, guiding stakeholders toward decisions, and navigating complex conversations with confidence  Review and provide guidance on deliverables produced by junior consultants, reinforcing quality, consistency, and alignment to standards while leveraging team members effectively  Support estimation and solutioning for defined workstreams, aligning scope, complexity, and delivery approach  Progressively take on broader solution ownership, expanding beyond initial workstream responsibilities while increasing independence in functional design decisions   You’re great at…   Taking ownership of functional solution areas and driving them forward with increasing independence  Operating effectively in complex, fast-paced consulting environments, balancing hands-on delivery with lead expectations while maintaining momentum despite ambiguity  Connecting business processes to system capabilities and understanding how decisions impact upstream and downstream solution components  Facilitating structured discussions that move stakeholders from requirements to decisions, even in ambiguous or evolving environments  Balancing speed and quality by making thoughtful progress while maintaining alignment to standards and long-term solution integrity  Navigating ambiguity by forming recommendations, validating assumptions, and knowing when to escalate broader design considerations  Managing dependencies across workstreams and ensuring your area integrates cleanly into the broader solution  Communicating effectively across business and technical audiences, translating complexity into clear, actionable direction  Identifying risks early and addressing them before they impact delivery timelines or solution quality  Supporting and mentoring junior team members by delegating effectively, providing guidance, and improving overall team output  Operating with accountability and ownership, ensuring commitments are met and outcomes are delivered even within broader project constraints  Strengthening consistency through structured documentation, attention to detail, and repeatable approaches  Understanding how functional decisions contribute to overall solution success and client business outcomes  Promoting the mission and Shared Values of our company   Sound interesting? If so, you’ll have…   Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field  5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) in complex implementation environments  Deep functional experience across Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting  Ownership of functional workstreams or defined solution areas within D365 F&O implementations, with accountability for delivery outcomes  Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash  Demonstrated ability to facilitate workshops, gather requirements, and translate business needs into structured functional designs  Exposure to Fit/Gap analysis, configuration strategy, testing, and data migration across multiple phases of the project lifecycle  Comfort operating within Microsoft partner or consulting delivery models, including structured methodologies and cross-functional team collaboration  Confidence engaging in client-facing environments, contributing to solution discussions and guiding stakeholders toward decisions  Working knowledge of the broader Microsoft ecosystem, including Power Platform, integrations, and Azure-based services  Strong analytical, communication, and problem-solving capabilities, with the ability to manage multiple priorities in fast-paced environments  Consistent ownership of work and follow-through on commitments within defined areas of responsibility  Microsoft Dynamics 365 Finance certifications preferred  Functional experience with the PMA (Project Management & Accounting) module preferred, but not required  Willingness to travel as needed to support client engagements  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Lead SCM Consultant

As a D365 Lead Supply Chain Consultant you can expect to... Provide business and application consultancy to our clients   Leads discussions with the client and project teams during the Project Design meetings   Implement and configure supply chain modules of D365 F&O  Carry out prototyping plans, procedure documentation and communicate with project team   Define D365 F&O functional requirement and design documents that developers can use for enhancements   Perform advanced configuration and customization of the Dynamics 365 solution   Manages the testing and QA phases of a project for HSO; Test enhancements for end-user acceptance and accuracy    Organizes the communication between the test teams and technical/functional resources for resolution   Use provided methodologies to deliver successful projects   Identify opportunities to improve the use of the solution   Train power users and end users on efficient use of the solution, share ‘tips and tricks’   Travel to client-site when necessary    Sound interesting? If so, you’ll have…  Bachelor’s Degree in Supply Chain, Logistics, Engineering, or related required   4+ years experience as a D365 F&O Supply Chain Consultant   Experience participating in all stages of multiple D365 F&O implementation projects    Successfully implemented the following modules: Products and Inventory, Procure to pay, Order to cash, Warehouse management, Transportation management, Master planning, Demand and Supply Forecasting, Intercompany Trade, Enterprise Asset Management   Expertise in writing functional specification, gap document and training materials   Ability to organize and managed the resources during the Testing phase   Ability to triage and fix bugs/issues and utilize MS provided technical resources   D365 F&O Supply Chain certifications highly desired Flexibility to travel as the needs of clients and our business dictate   You’re great at…   Developing strong functional, analytical, presentation, documentation, training and interpersonal skills   Building relationships with clients and partners   Prioritizing tasks and communicating commitments   Working in a highly collaborative team environment    Solving complex problems with creative solutions   Learning new concepts quickly and thoroughly   Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    Check out the reasons why people love to work for us or browse more opportunities on our careers page!    HSO is an Equal Opportunity Employer.             

Learn more
US Remote

Marketing & Communications

Campaign Marketing Manager

As a Campaign Marketing Manager you can expect to…   Support the execution of integrated marketing campaigns across webinars, in-person events, and digital programs for HSO’s Professional Services industries Work closely with the Director of Marketing to bring campaign plans to life by supporting execution, content development, and coordination across channels, ensuring every program is executed at a high standard and contributes to pipeline Work in a hands-on role and organized, creative, and comfortable managing multiple moving pieces Own end-to-end execution of select digital events, including setup, coordination, promotion, and follow-up  Manage timelines, dependencies, and deliverables with a high level of accuracy and accountability Coordinate across internal stakeholders (BDMs, Sales, SMEs), external vendors, and freelancers  Execute campaign components including emails, landing pages, paid support, and nurture flows Support in-person events including logistics, outreach, and post-event follow-up Write and build high-performing email campaigns, nurture sequences, and LinkedIn content  Support development of blogs, landing pages, demo videos, case studies, and other campaign assets  Translate SME input into clear, compelling presentation decks and campaign assets Support video content creation (editing or coordinating production) for campaigns and follow-up Track campaign performance (registrations, attendance, engagement, pipeline contribution)  Continuously optimize email performance (subject lines, messaging, cadence, A/B testing) Proactively identify and resolve issues related to email deliverability, list health, and campaign setup Build and QA campaigns in CRM/marketing automation tools  Work closely with cross-functional teams to support segmentation, campaign execution, and performance tracking     Sound interesting? If so, you’ll have…    Associate's degree in Marketing, Business Administration, or related field   5-7 years of experience in B2B marketing, campaign execution, or demand generation  Exceptionally detail-oriented  Proven ability to manage multiple campaigns and deadlines without dropping the ball Strong writing skills across email, social, and basic long-form content  Creativity and ability to think outside the box Hands-on experience building and optimizing email campaigns (including deliverability fundamentals) Experience with CRM and marketing automation tools (Dynamics 365 CE/CRM preferred but not required)  Strong collaborator who can take direction and execute independently Experience marketing to or within the professional services industry and/or with another Microsoft Partner is a plus   You’re great at…   Multitasking, being flexible & paying close attention to detail    Working in a highly collaborative team environment    Holding yourself accountable for delivering the highest quality work   Learning new concepts quickly and thoroughly   Having an AI-forward mindset — you actively use AI tools today to improve your work Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. 

Learn more
GB Manchester

Cloud & Infrastructure

Cloud Solution Architect

Cloud Solution Architect - Data & AI Location: UK (Hybrid)Practice: Data & AI About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full potential of Microsoft Dynamics 365, Azure, Data and AI technologies to deliver meaningful business outcomes. With operations across Europe, North America and Asia, HSO combines industry knowledge, technical excellence and a people-first culture to help customers modernise their businesses, transform operations and embrace innovation with confidence. As demand for Data & AI solutions continues to accelerate, we're expanding our Data & AI practice and looking for experienced Cloud Solution Architects to help shape the next generation of customer transformation programmes. The Role As a Cloud Solution Architect - Data & AI, you'll play a pivotal role in shaping and qualifying customer opportunities across the Microsoft cloud ecosystem. This is a highly visible role that sits at the intersection of sales, enterprise architecture and delivery, combining technical leadership with commercial thinking. You'll work closely with customers, Microsoft and internal stakeholders to understand business challenges, identify opportunities, design compelling solutions and create clear pathways from initial discovery through to successful delivery. You'll help organisations transform the way they use data, analytics and artificial intelligence, translating business ambition into practical, costed and deliverable solutions. Success in this role requires more than technical expertise. You'll need strong consulting and stakeholder management skills, the confidence to challenge assumptions, and the commercial awareness to ensure opportunities are both valuable for clients and aligned with HSO's delivery capability. What You'll Be Doing Opportunity Qualification & Solution Shaping Lead Data & AI opportunity qualification alongside Account Managers, Business Development teams and Enterprise Architects. Facilitate customer discovery workshops, architecture assessments and strategic discussions. Understand customer business drivers, challenges and desired outcomes. Help customers define realistic transformation roadmaps aligned to business priorities. Qualify opportunities using structured sales and consulting methodologies, including MEDDIC/MEDDICC approaches. Solution Architecture & Advisory Design end-to-end Data & AI solutions using Microsoft technologies and best practices. Shape modern analytics, AI and data platform architectures that are commercially viable and technically deliverable. Provide architectural leadership across data platform modernisation, analytics, AI and automation initiatives. Ensure alignment with Microsoft Cloud Adoption Framework and Azure Well-Architected principles. Communicate architectural trade-offs and recommendations to both technical and non-technical audiences. Commercial Leadership Translate customer requirements into proposals, statements of work, delivery plans and business cases. Produce solution estimates, cost models and phased implementation approaches. Support customers in understanding ROI, value realisation and investment considerations. Challenge unclear scope and identify delivery, cost and commercial risks early in the sales cycle. Work closely with delivery teams to validate assumptions before commitments are made. Growth & Go-to-Market Contribute to the evolution of HSO's Data & AI propositions and repeatable offerings. Develop demonstrations, accelerators, sales collateral and industry-specific solution narratives. Support RFPs, bid responses, executive presentations and proof-of-concept engagements. Collaborate with Microsoft stakeholders to drive pipeline growth and co-sell opportunities. Keep up to date with emerging Microsoft technologies and industry trends across Data & AI. What We're Looking For The ideal candidate combines strong technical capability with exceptional commercial awareness. You'll be equally comfortable discussing board-level business outcomes with executive stakeholders as you are diving into architecture decisions with technical teams. Commercial & Consulting Experience You'll have: Proven experience in a Solution Architecture, Pre-Sales, Consulting or Technical Advisory role. Experience working within a Microsoft partner, consultancy or enterprise technology environment. Strong commercial acumen and experience creating proposals, business cases and Statements of Work. The ability to qualify opportunities and challenge assumptions constructively. Excellent workshop facilitation, discovery and stakeholder management skills. Experience presenting to senior business and technical audiences. The ability to translate complex technical concepts into clear business value. Understanding of opportunity qualification methodologies such as MEDDIC or MEDDICC. Experience across industries such as manufacturing, retail, financial services, healthcare, public sector, not-for-profit, utilities or professional services would be advantageous. Technical Experience We recognise that few candidates will have expertise across every area listed below. We're primarily looking for strong Data & AI architecture experience across the Microsoft ecosystem. Essential Data & Analytics Microsoft Fabric Lakehouse architecture patterns Power BI and self-service analytics Semantic modelling and reporting solutions Data platform modernisation and analytics strategy Azure Data Platform Azure Data Lake Storage (ADLS) Azure Synapse Analytics Azure Databricks Azure SQL Database Azure Cosmos DB Azure Data Factory AI & Automation Azure AI Services Azure OpenAI Service Azure AI Foundry Copilot Studio Agentic AI patterns and intelligent automation solutions Document intelligence and AI-driven business use cases Data Engineering & Platform Delivery SQL Python and/or PySpark Data pipelines and transformation frameworks CI/CD concepts and deployment automation Azure DevOps and/or GitHub Infrastructure as Code awareness Environment promotion and release management approaches Advantageous Data Governance & Security Microsoft Purview Data governance frameworks Data lineage and catalogue solutions Information protection concepts Role-based access control Azure Key Vault Secure platform design principles Integration & Application Connectivity Azure Logic Apps Azure Functions Azure Service Bus Azure API Management Enterprise integration patterns Operational and analytical workload integration Certifications Microsoft certifications are not essential but are highly desirable, particularly across: Microsoft Azure Microsoft Fabric Data & Analytics Artificial Intelligence Security As a leading Microsoft partner, HSO actively invests in certification, specialisation and continuous learning, helping our consultants stay at the forefront of Microsoft's rapidly evolving technology landscape. Why Join HSO? This is an exciting opportunity to join one of Microsoft's most respected global partners during a period of significant growth in Data & AI. You'll have the opportunity to: Shape the future of HSO's Data & AI propositions and offerings. Work alongside Microsoft on strategic customer initiatives. Influence major digital, data and AI transformation programmes. Help organisations realise measurable value from data and artificial intelligence. Work with some of the most innovative technologies in the Microsoft ecosystem. Collaborate with highly skilled consultants, architects and delivery professionals across the globe. Benefit from continuous professional development, certification support and access to Microsoft's latest technologies. Most importantly, you'll have the freedom to combine commercial thinking, architectural leadership and innovation to create meaningful outcomes for customers and make a real impact on the future of Data & AI transformation. Ready to help shape the future of Data & AI? We'd love to hear from you.

Learn more
GB Remote

Customer Success / Support

Managed Services - Delivery Manager

Managed Service Optimisation Delivery Manager About HSO: HSO is a global Microsoft solutions partner delivering consistent, cost-effective implementations through a unified methodology and providing world-class, 24/7 proactive managed services to customers worldwide. As a full-service Microsoft Partner, we hold all six Microsoft Cloud Partner Program Solution Designations across Business Applications, Data & AI, Digital App & Innovation, Infrastructure, Modern Work, and Security. For over 21 years, we have been a proud member of Microsoft’s Inner Circle—an elite group representing the top 1% of global partners—and we are also recognised as a Microsoft FastTrack Partner, ensuring high-quality implementations and successful adoption of Microsoft Cloud solutions. At HSO, our people are our greatest asset. We are committed to employee wellbeing, professional growth, and creating an environment where everyone can thrive. Through the HSO Academy, we provide continuous training, certification, and career development opportunities. Our comprehensive wellbeing offering includes Tonic & Me, Care First, the Wellness Hub, and a network of trained Mental Health First Aiders. HSO’s Mental Health Policy promotes openness, early support, and the reduction of stigma around mental health and wellbeing. We focus on building a great place to work through trust, connection, fairness, and strong employee engagement. Our aim is to create a supportive, psychologically safe environment where colleagues feel valued, empowered, and able to perform at their best. About Managed Services: HSO Managed Services helps customers get the most out of their Microsoft Application and Cloud environments by improving how they work, innovate and grow. We provide our customers with 24/7 management of their applications, Data & AI and Azure platforms. Our teams work globally to deliver real business impact, strengthening security, improving processes, speeding up innovation, and helping customers become more adaptable and competitive. At HSO, you’ll work with the latest Microsoft technologies, be part of a culture of continuous improvement, and play a key role in helping organisations support and transform their business.   Purpose of the Role: The Managed Services Optimisation Delivery Manager plays a key role in the delivery of small and medium changes, enhancements, and optimisation work for HSO’s Managed Services customer base. The role is responsible for building, managing, and delivering optimisation backlogs across assigned customers, ensuring work is delivered to a high standard, on time, within budget, and in line with customer expectations. Working closely with Customer Teams, consultants, PMO, and wider Managed Services stakeholders, the Delivery Manager provides planning, resourcing, direction, communication, and governance across optimisation activity. The role supports customer retention by ensuring effective delivery, accurate reporting, strong commercial control, and excellent customer feedback. Key Responsibilities: Customer Delivery & Relationship Management Act as a key point of contact for assigned optimisation projects. Ensure customers receive clear communication, accurate updates, and high-quality delivery outcomes. Optimisation Planning & Delivery Build, manage, and deliver customer optimisation backlogs. Ensure small, medium, and larger enhancements are completed on time, within budget, and to the required quality standard. Commercial & Financial Control Monitor utilisation, profitability, invoicing, project budgets, and potential overruns. Identify commercial risks early and ensure approval is obtained with customers where required. Provide a clear forecast of upcoming work and potential revenue recognition. Resource Management Produce and maintain resourcing plans to support upcoming work in the most cost-effective way. Work with PMO and internal teams to ensure appropriate timesheet codes and task visibility are in place. Governance, Reporting & Systems Use Microsoft DevOps and other required systems to capture tasks, updates, work orders, KPIs, hours utilised, delivery performance, and profitability reporting. Provide reporting visibility for colleagues, customers, and senior management. Quality & Risk Management Identify, capture, and escalate concerns around deliverables, timescales, budgets, customer expectations, and delivery quality. Ensure risks are clearly communicated and managed. Change & Release Management Support customer change activity and ensure scheduled changes progress as required. Keep stakeholders informed and ensure production releases are approved through CAB where required. Continuous Improvement Assist in the development and improvement of DevOps and other Microsoft systems. Support accurate delivery metrics, improved operational efficiency, and better customer outcomes. Compliance & Internal Governance Ensure all activities comply with internal processes and the Company Handbook. Work in line with HSO’s Quality System, ISO27001 and GDPR policies, health and safety requirements, and professional standards. Experience & Skills: Experience managing customer-facing delivery activity, ideally within managed services, support, optimisation, or change delivery environments. Strong planning, coordination, and organisational skills, with the ability to manage multiple customer priorities and competing deadlines. Good commercial awareness, including budget tracking, utilisation, profitability, invoicing, and early identification of financial risk. Experience using Microsoft DevOps or similar work management tools to track tasks, updates, work orders, delivery status, and reporting data. Understanding of change, release, and service management processes, including CAB governance and production release control. Ability to work with consultants, PMO, customer teams, senior stakeholders, and customers to drive clear actions and successful delivery outcomes. Strong written and verbal communication skills, with the ability to provide accurate reporting and clear customer updates. Desirable Skills: ·       Experience working within Microsoft Dynamics 365, Power Platform, Azure, or related Microsoft cloud environments. ·       Familiarity with support desk, managed services, or customer service management operating models. ·       Knowledge of SQL Server, reporting, performance investigation, or technical delivery environments. ·       Experience improving delivery processes, reporting approaches, or operational tooling. ·       ITIL awareness or certification. Personal Qualities: ·       Excellent communication and customer interaction skills. ·       Strong team player who can work collaboratively across customer teams, PMO, consultants, and senior stakeholders. ·       Ability to work under pressure, manage competing priorities, and meet deadlines. ·       Self-motivated, organised, and proactive in driving delivery progress. ·       Logical mindset with the ability to troubleshoot issues, identify risks, and support practical resolution. ·       Professional, positive, and customer-focused approach in all interactions.  

Learn more
CA Toronto

Marketing & Communications

Marketing Intern

Marketing Intern – Job Description  September to December Internship   HSO is seeking a Marketing Intern to support the Canadian marketing team from September to December. This is a hands-on internship for a student who wants practical experience across social media, CRM, campaign support, event marketing, and day-to-day marketing operations.  Working closely with the Marketing Manager and Sr. Marketing Manager leading the Canadian marketing team, the intern will help keep key marketing activities organized and moving forward. The role is mainly remote, with some hybrid in-office days and in-person event support in Downtown Toronto. As part of a small team, the intern will get exposure to a wide variety of marketing tasks and contribute to real campaigns, events, and business initiatives.  As a global organization, HSO provides opportunities to collaborate with colleagues across North America, Europe, and beyond. While this role focuses on supporting marketing initiatives within Canada, the intern will gain exposure to a broader global marketing team and learn how marketing programs are executed across multiple regions.  The Marketing Intern will also gain experience working alongside Microsoft's Canadian teams through joint campaigns, webinars, events, and go-to-market initiatives, providing valuable exposure to one of the world's leading technology ecosystems.  Key Responsibilities  Assist with creating, drafting, and scheduling LinkedIn posts and weekly social media content.  Support content planning for LinkedIn, including webinar promotion, event updates, company announcements, and employee advocacy posts.  Help maintain CRM and marketing data by supporting list building, contact updates, data cleanup, duplicate review, segmentation, and basic database health activities.  Support campaign execution across email, webinars, nurture programs, digital marketing, and account-based marketing activities.  Support virtual and in-person events, including registration management, attendee lists, venue coordination, materials, logistics, and on-site support.  Help organize marketing assets, campaign calendars, content files, and internal documentation.  Provide general marketing and administrative support as needed.    What the Intern Will Learn  How B2B marketing works in a technology and Microsoft partner environment.  How to support LinkedIn content, campaign promotion, and employee advocacy.  How CRM and clean marketing data support better targeting, reporting, and lead management.  How webinars, email campaigns, in-person events, and digital channels work together in a marketing program.  How to balance multiple priorities while working with a small, collaborative team.  Experience working within a global organization while supporting marketing initiatives in Canada.  Exposure to collaboration with Microsoft's Canadian marketing and sales teams through joint campaigns and events.  Experience working with cross-functional teams across marketing, sales, industry, and solution groups.    Requirements  Currently enrolled in, or recently graduated from, a college or university program in Marketing, Business, Communications, Digital Media, or a related field.  Strong written and verbal communication skills.  Strong attention to detail, especially when working with lists, data, spreadsheets, and campaign information.  Comfortable using Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.  Familiarity with LinkedIn and an interest in social media content creation.  Organized, proactive, and willing to learn.  Able to work mainly remotely, with availability to attend select in-office days and in-person events in Downtown Toronto.    Nice to Have  Experience with Canva or similar design tools.  Experience supporting events, clubs, student groups, or marketing projects.  Familiarity with CRM systems such as Microsoft Dynamics 365 or similar platforms.  Interest in technology, business applications, cloud solutions, or the Microsoft ecosystem.    Why Join HSO?  Gain hands-on experience across a broad mix of marketing activities, not just one narrow area.  Work directly with a Marketing Manager and contribute to live campaigns, events, and business initiatives.  Build practical skills in social media, CRM, campaign operations, event logistics, and B2B marketing.  Join a collaborative environment where you can learn, ask questions, and take on meaningful work.  Gain exposure to both a Canadian marketing team and a broader global marketing organization.  Learn how Microsoft partners collaborate with Microsoft on joint campaigns, webinars, events, and business initiatives. 

Learn more
IN Bengaluru

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India - D365 CE Senior/Lead Functional Consultant - 8+ Years

  Job Description Position: D365 CE Senior Functional Consultant Company: HSO India Pvt. Ltd.Location: Remote / Work From Home (India)Experience: 7–10 YearsEmployment Type: Full-TimeWork Mode: Remote / Work From HomeWorking Hours: Day Shift / General Shift (Timings to be finalized) About the Role HSO India is looking for an experienced D365 CE Senior Functional Consultant to join our Microsoft Dynamics 365 Customer Engagement practice. The ideal candidate should possess strong functional expertise in the Sales module along with hands-on experience in any two additional D365 CE modules. The consultant will work closely with global customers to understand business requirements, design solutions, and deliver successful Dynamics 365 CE implementations. Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Lead functional workshops, requirement discovery sessions, and solution design discussions. Configure and implement Microsoft Dynamics 365 Customer Engagement solutions based on business needs. Demonstrate strong expertise in the Sales module and at least two additional CE modules. Prepare functional design documents, process flows, user stories, and solution documentation. Collaborate with technical consultants, developers, architects, and project managers to deliver high-quality solutions. Support data migration, testing activities, user acceptance testing (UAT), and production deployments. Conduct end-user training and create user documentation. Provide post-go-live support and recommend process improvements. Follow Microsoft implementation best practices and HSO delivery methodologies. Required Skills & Experience 7–10 years of overall IT experience with significant experience in Microsoft Dynamics 365 Customer Engagement. Mandatory expertise in the D365 CE Sales module. Hands-on experience in any two of the following modules: Customer Service Field Service Marketing (Customer Insights – Journeys) Project Operations Experience in end-to-end D365 CE implementation projects. Strong business analysis, requirement gathering, and solution design capabilities. Experience in configuring Dynamics 365 CE without extensive custom development. Understanding of Dataverse, Power Platform, business process flows, security roles, and integrations is preferred. Ability to work independently in a remote and global delivery environment. Strong stakeholder management and client-facing consulting experience. Preferred Qualifications Microsoft Dynamics 365 Customer Engagement Functional certifications are preferred. Experience working in Agile/Scrum delivery environments. Exposure to Power Platform (Power Apps, Power Automate, Power BI) is an added advantage. Soft Skills Excellent verbal and written communication skills. Strong presentation and client interaction skills. Excellent analytical and problem-solving abilities. Ability to manage multiple priorities and work collaboratively across global teams. Self-motivated with a proactive approach and ownership mindset. Why Join HSO? Work with one of the leading Microsoft Solution Partners. Opportunity to collaborate with global clients across multiple industries. Flexible remote working environment. Continuous learning, Microsoft certifications, and career development opportunities. Inclusive, collaborative, and innovation-driven work culture.  

Learn more
GB Manchester

Human Resources & Talent

Resource Coordinator

Resource Coordinator About HSO HSO is a leading global Microsoft partner specialising in business transformation powered by the Microsoft Cloud. With deep expertise across Microsoft Dynamics 365, Microsoft Azure, Data and AI, and the Microsoft Power Platform, we help organisations modernise their operations, unlock data-driven insights and embrace innovation. Our people are at the heart of our success. We offer a collaborative and supportive environment where colleagues can develop their skills, contribute ideas and make a meaningful impact for our customers. The role As a Resource Coordinator, you will support the effective allocation of colleagues across HSO’s customer projects and service lines. Working closely with the Resource Manager, Project Directors, Project Managers and Team Heads, you will help ensure that projects have the right skills and capacity in place at the right time. You will also work with the recruitment team to provide visibility of current and future hiring requirements. This is a highly collaborative role that requires strong organisation, clear communication and the confidence to work with stakeholders across the business. What you’ll do Support the Resource Manager with the allocation of colleagues across projects and service lines. Help ensure project teams are appropriately resourced to begin work at the agreed time. Identify potential resourcing gaps, risks or conflicts and raise them promptly with the relevant stakeholders. Work with Project Managers to understand and respond to changes in project resource requirements. Maintain accurate and up-to-date information on colleagues’ skills, experience and availability. Update resource information to reflect new starters, internal changes and leavers. Review weekly forecasts across service lines to ensure that resource demand is accurately recorded. Monitor utilisation levels and highlight where colleagues may be overallocated or underutilised. Support reporting on resource capacity, demand, availability and utilisation for senior stakeholders. Contribute to forecasting and demand-planning activities using systems such as Microsoft Dynamics 365 Project Operations and other relevant reporting tools. Work with Team Heads to identify suitable people for projects, balancing skills, availability, development needs and location. Help minimise unnecessary travel when considering project assignments. Work with the recruitment team to communicate current and anticipated hiring priorities. Identify opportunities to improve resource-allocation, reporting and demand-planning processes. Provide additional coordination and administrative support to the Resource Manager when required. What you’ll bring Experience in resource coordination, workforce planning, project coordination, operations or a similar role. Strong organisational skills, with the ability to manage changing priorities and maintain accurate information. Clear and confident communication skills. The ability to build effective working relationships with stakeholders at different levels. A proactive approach to identifying and resolving potential issues. Strong attention to detail and confidence working with data. The ability to balance business requirements with colleagues’ skills, availability and development needs. Experience using Microsoft Excel and other reporting or business-management systems. Experience within a consultancy, professional-services or project-based environment would be helpful but is not essential. What success looks like Projects have access to the skills and capacity they need at the right time. Resource information, forecasts and utilisation data remain accurate and current. Resourcing risks and conflicts are identified early and communicated clearly. Project, service-line and recruitment stakeholders have greater visibility of future resource demand. Allocation processes become increasingly consistent, efficient and data-led. What we offer At HSO, you’ll join a collaborative and growing international organisation where you can develop your skills and build relationships across the business. We offer: Opportunities for learning, development and career progression. A supportive and inclusive working environment. Exposure to a wide range of teams, projects and business areas. The opportunity to contribute to the continued improvement of how HSO plans and deploys its people. A competitive salary and benefits package. Inclusion at HSO We are committed to creating an inclusive environment where everyone feels respected, supported and able to contribute. We welcome applications from people with different backgrounds, experiences and perspectives. We recognise that candidates may not meet every requirement listed, so we encourage you to apply if you believe your skills and experience could make you successful in the role.

Learn more
MK Skopje

Data & AI

Data Engineer

At HSO, we're looking for a proactive and skilled Data Engineer to join our growing team. In this role, you'll design, build, and optimize modern data platforms that enable organizations to unlock the full value of their data. Working with Microsoft Fabric, Azure technologies, and modern engineering practices, you'll help deliver scalable, secure, and high-performing data solutions for our clients.  About HSO  At HSO, we're more than a global IT consultancy, we're a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies.  As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, Data & AI, and our own industry-specific solutions.  Key Responsibilities  Design, develop, and maintain scalable data solutions using Microsoft Fabric, Azure Data Factory, and Azure technologies.  Build, maintain, and optimize data pipelines using Python, PySpark, SQL, Microsoft Fabric, and Azure Data Factory.  Develop and support ETL/ELT processes, data integration workflows, and orchestration solutions.  Work with structured and unstructured data from multiple sources.  Implement and maintain data models that support reporting, analytics, and AI workloads.  Ensure data quality, governance, security, and compliance across data platforms.  Monitor, troubleshoot, and optimize data pipelines, workflows, and platform performance.  Collaborate with consultants, architects, and client stakeholders to deliver business-driven data solutions.  Leverage AI-assisted development tools such as GitHub Copilot and Microsoft Copilot to improve productivity and code quality.  Contribute to the continuous improvement of engineering standards, best practices, and technical documentation.  Support CI/CD processes and automated deployment of data solutions.  Requirements  Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.  3+ years of experience in data engineering.  Hands-on experience with Microsoft Fabric (required).  Strong programming skills in Python and PySpark.  Strong knowledge of SQL and data modelling principles.  Experience designing and building modern data pipelines and ETL/ELT processes.  Experience with Azure Data Factory (ADF) and data integration solutions.  Experience with Azure data technologies and cloud-based data platforms.  Familiarity with Data Lake, Lakehouse, and Data Warehouse concepts.  Experience with Git, CI/CD pipelines, and DevOps practices.  Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, or similar solutions.  Strong analytical and problem-solving skills.  Excellent communication skills and the ability to work in a collaborative, international environment.    What We Offer  Competitive Compensation & Bonus aligned with your experience and performance.  Private Healthcare Insurance to support your well-being.  Flexible Hybrid Work Model for better work-life balance.  Global Exposure: Collaborate with international teams on large-scale projects for leading corporations.  Learning & Development: Access Tech Updates sessions, team events, the Microsoft Learning Platform, free Microsoft certification exams, and tailored training programs to support your career and certification goals.  Sports Subscription: Stay active with a Sportmaster subscription.  Vacation Days: Recharge and unwind with 23 days of paid vacation.  Career Growth Opportunities: Develop your expertise within a global Microsoft partner and collaborate with experienced professionals across international teams.  Cutting-Edge Technology: Work with Microsoft Fabric, Azure Data Factory, AI-powered tools, and modern data engineering practices to deliver impactful solutions. #LI-IH1

Learn more

This website uses cookies

We, and third parties, use cookies on our website. We use cookies to keep statistics, to save your preferences, but also for marketing purposes (for example, tailoring advertisements). By clicking on 'Settings' you can read more about our cookies and adjust your preferences. By clicking 'Accept all', you agree to the use of all cookies as described in our privacy and cookie policy.

Required
Statistics
Marketing