HSO by the numbers
Stephen Brooks
Senior Strategic Alliances Manager
Join one of the world’s top Microsoft business solution and implementation partners
Our talented global community supports international businesses in manufacturing, retail, financial services, professional services and the public sector.
Skyrocket your career at HSO!
We enjoy working with people who are performance driven with entrepreneurial determination, always evolving and learning and enjoy collaborative innovation.
Join an award-winning fast-growing business with big ambitions during a dynamic era of transformation!
HSO is a business transformation partner with deep industry expertise and global reach. As one of the world’s top business solution partners and an award-winning business our mission remains to be the leading global provider of technology-driven business solutions that improve the business performance and results of our clients.
Why HSO?
- We deliver a range of challenging client projects for household brand names in an exciting era of transformation across manufacturing, financial services, professional services, retail and the public sector.
- You will be joining an environment where you can excel and get experience across different sectors, technologies and capabilities.
- As a member of Microsoft’s elite Inner Circle since 2007 we deliver end-to-end transformation across all Microsoft services.
- One of the few businesses in this sector dedicated to your ongoing personal and professional development.
- A company that provides sector specialists with the opportunity to re-train as consultants.
- A culture where you are empowered to transform your career, without compromising your life.
The stats to back it up
30+
Years experience
With the Microsoft platform
3,000
Employees worldwide
100% dedicated to the Microsoft Cloud
1,200
Unique clients worldwide
And 2,500+ projects delivered
26
Partner of the Year Awards
Not counting the 5 Eagle Awards
21
Years consecutive
Microsoft Inner Circle partner
Join the Journey
Large enough to serve, small enough to care
We are proud that our workforce is a growing dynamic, unique, and diverse global community that is results and performance-driven. For every stage in your career, we offer challenging opportunities where you will be working with recognised household brand names and businesses.
Find a job that suits your lifestyle
At HSO we believe in offering our employees a way of working that suits their lifestyle. How we work?
- We enjoy a collaborative hybrid working model, teaming flexibly for purposeful working relationships.
- Career opportunities span a range of roles that have a mix of location dependence or travel commitments, through to fully remote opportunities.
- We have global roles at HSO International for people who want to travel.
- Regional roles across our office locations for those who would prefer to stay in one country.
Collaborative, entrepreneurial, ever-evolving & value-driven.
We are a global community of over 2,500 individuals of 43 nationalities, 23 languages and 30 countries. We thrive together in a culture that is motivated, ambitious, results-led, & client-focused.
We are committed to diversity and a culture of inclusion and collaboration where everyone can thrive. Our success is driven by the individual quality of the talent we work with to perform in their roles and deliver real value and performance for our clients.
Meet your colleagues
Find out why they joined HSO
Read story
Chetan Patel
Data & AI Delivery Lead
Data, AI, and a Second Brain
Fardowsa MacLeod
D365 SC Business Analyst
Curiosity, Creativity, and Data: Fardowsa’s Journey at HSO
Aldrik de Jongh
Sr. Managing Consultant CRM
Helping People Harness the Power of AI: Meet Aldrik
George Vourdanos
Principal Data Architect
Driving Innovation in Data & AI: George’s Story at HSO
Luciene Gomes
Data Consultant
From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO
Ricardo Aldaco
Solution Architect
Spotlight on Ricardo Aldaco: Designing Smarter Solutions with Data & AI
Grant Bean
Managed Services Service Line Director
Micro Interview with Grant Bean
Sean Platt
Head of Pre-Sales & Service Delivery
Micro Interview with Sean Platt
Nicola Hannay
Head of Marketing
Micro Interview with Nicola Hannay
Saskia Lall
HR Director, HSO UK
Micro Interview with Saskia Lall
Dan Rosehill
Talent Acquisition Partner
Micro Interview with Dan Rosehill
Ben Coleman
Business Development Manager
Micro Interview with Ben Coleman
Kevin Kotzab
Consultant Microsoft Dynamics 365 CE
From graduate to CRM Consultant in under two years
Florian Jung
Consultant Microsoft Dynamics 365
Meet Florian Jung - from consultant to presales at HSO
Divya Singh
Delivery Manager | HSO International
Turning unexpected opportunities into Gold at HSO
Erika Haverkamp
HR Officer | HSO International
Meet Erika Haverkamp, master of all trades at HSO International
Touseef Zafar
Chief Technical Officer, HSO
Micro Interview with Touseef Zafar
Matt Birtwistle
Industry Director, HSO
Micro Interview with Matt Birtwistle
Hector Hickmott
Sales Director
Micro Interview with Hector Hickmott
Craig Russell
Cloud Sales Director, HSO
HSO UK announces the appointment of Craig Russell
Julian Smith
UO Service Line Director
Micro Interview with Julian Smith
Sam Yeo
Graduate Consultant
From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Andy Clough
Industry Director
Micro Interview with Andy Clough
Jaqui Hoyle
Head of Solution Architecture
Women in tech: From paper-based accounting to Head of Cloud Architecture
William van Zweeden
Marketing Lead HSO International
Employee Event: HSO International Says "Let's Meet at the Beach"
Tanja van den Berg
D365 Functional Consultant
Tanja van den Berg
Georgiana Stuparu
D365 Team Lead
With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International
Heike Raubenheimer
Project Manager
After 11+ years at HSO it still feels great to see our customers succeed
Ann-Sophie Schmid
HR Business Partner
Ann-Sophie Schmid
Mark Bennigsen
Enterprise Architect
An Architect's Vision: Building Business Value at HSO
Nadja Ozegovic
Communication & Change Specialist
Nadja Ozegovic on Remote working
Disary Nath Sarkar
Software Engineer
A day in the life of... Disary Nath Sarkar
Jolijn Hurkens
Young Professional
Meet Young Professional Jolijn
Juan Bravo Vargas
Solution Architect
Meet Juan, Author and Innovator at HSO International
Jandus Knoesen
Senior Integration Consultant
Meet Jandus Knoesen, HSO International's passionate problem-solver
Sanya Chhabra
M365 Modern Workplace Architect
Sanya Chhabra empowers teams to transform themselves digitally
Peter van Haaften
Engagement Director
With clear and personal vision, Peter van Haaften looks toward the future with HSO
Hannes van Heerden
Program Manager | HSO International
A pathfinder of business possibilities at HSO International
Tudor Radoi
Business Intelligence Consultant | HSO International
Meet Tudor Radoi, who propels HSO clients to the next level
Hatice Aydın
D365 Consultant | HSO International
Hatice Aydın, planting the seeds for success at HSO
Celine Rodriguez
Senior BI Consultant | HSO International
The way of working at HSO is completely different
Sviatoslav Shatokhin
Lead D365 Consultant | HSO International
Being output driven means HSO really suits me
Camilla Krog
Project Manager | HSO International
Camilla Krog drives HSO International firmly towards success
Oksana Danyliak
Sr D365 Consultant | HSO International
Oksana Danyliak driven to reach her full potential at HSO International
Peter Kooijman
Program Director | HSO International
HSO offered me the opportunity to work in an international company
Hilde van der Meulen
Lead Consultant | HSO Netherlands
Meet Hilde van der Meulen, the ever-evolving mindset
Tulasi Sanil
Technical Lead | HSO India
Meet Tulasi Sanil
Namitha Suresh
Analyst | HSO India
Meet Namitha Suresh
Shirish Dattapuram
Sr. Functional Consultant | HSO India
Meet Shirish Dattapuram
Paula Bianca Francisco
Manager Architecture Team | HSO Canada
Meet Paula Bianca Francisco - From Graduate to Manager
Appaseheb R. Narasannavar
Associate Director | HSO India
Meet Appasaheb Narasannavar
Miriam Clancy
Solution Architect | HSO United Kingdom
Miriam Clancy: From end-user to consultant
Moritz Glaser
Solution Architect
Driving performance at HSO and ever evolving his career
Katie Freitas
Cross-Industry & Client Marketing Manager
No problem is too large or small when you collaborate
Dive into our opportunities
Vacancies in the spotlight
Microsoft D365 Lead Finance Consultant - Managed Services
As a D365 F&O Lead Finance Consultant you can expect to… Deep, hands-on knowledge of Microsoft Dynamics AX and Microsoft Dynamics 365 Finance & Operations A strong ability to build and maintain long-term client relationships while providing high-quality ongoing support Experience implementing and supporting key Finance modules including General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Management Reporter, and Project Accounting The ability to analyze existing business processes and recommend improvements using Dynamics 365 Finance capabilities, identifying opportunities for automation, streamlining workflows, and optimizing system usage Expertise developing clear and comprehensive functional specifications, gap analyses, and training documentation Proven experience troubleshooting, resolving, and documenting system issues accurately and efficiently A strong understanding of system integrations and coordinating batch job schedules Excellent organizational and prioritization skills to manage multiple tasks and deadlines effectively Professional communication skills that enable you to influence, problem-solve, and collaborate with stakeholders The ability to build productive, collaborative relationships with individuals and teams across all organizational levels Experience implementing and supporting Treasury Automation Suite solutions (e.g., SKG) (preferred) Ability to partner with technical teams to design and implement customizations and integrations aligned with business requirements Participation in multiple end-to-end Dynamics 365 Finance implementations, including design, testing, and go-live support A disciplined approach to root cause analysis, ensuring issues are resolved sustainably and do not recur Exposure to AP Automation initiatives (preferred) You’re great at… Providing ongoing application support within a managed services delivery model, including issue triage, root cause analysis, and minor system enhancements Communicating clearly and effectively with both technical and non-technical stakeholders Demonstrating confidence, professionalism, and sound judgment while maintaining composure in fast-paced client and consulting environments Working independently and collaboratively across cross-functional teams to support both employees and clients Managing time effectively, balancing multiple priorities and deadlines while operating with minimal supervision in dynamic environments Prioritizing and triaging multiple client issues within a managed services environment while maintaining responsiveness and quality Taking ownership of client challenges and guiding issues to resolution across functional and technical teams Staying composed and thinking clearly under pressure Developing thoughtful, creative solutions to complex business and system challenges Prioritizing client satisfaction while delivering high-quality support and outcomes Embracing continuous learning and proactively exploring new technologies Representing and promoting company values in daily interactions with colleagues and clients Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting or a related field (CPA preferred) At least 7-10 years of experience working with D365 for Finance and Operations/Dynamics AX solutions A desire to take on the challenges of D365 consulting without the travel requirements (this role is fully remote) Experience taking ownership of production environments and guiding issues to resolution across functional and technical teams Exposure to advanced financial configurations such as fund accounting, encumbrance accounting, budget planning, and public sector finance processes is a plus Familiarity with data management tools and processes in Dynamics 365 Finance environments is a plus The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Data Engineer
As a Data Engineer you can expect to… Design and develop data pipelines and ETL processes to ingest, transform, and load data from various sources into data warehouses or data lakes Build and maintain data models and data structures to support analytical and reporting needs Work with data scientists and analytics teams to help deploy data solutions and machine learning workflows Collaborate with cross-functional teams to integrate data engineering solutions into client applications and systems Support optimization and tuning of data pipelines and systems for performance and scalability Help ensure data quality and integrity throughout the data lifecycle Stay current with industry trends and best practices in data engineering and apply them to improve data processing efficiency Participate in project and client meetings and support successful delivery of solutions Follow best practices, security guidelines, and compliance requirements You’re great at… Handling multiple projects/tasks simultaneously in a team environment Managing multiple tasks and priorities in a collaborative team environment Building efficient pipelines to move data from source systems such as D365 F&O, CE, Salesforce, Workday, or SAP Creating reusable data extraction, transformation, and loading processes using Azure Data Factory or Synapse Supporting improvements to data flows to increase throughput and reliability for downstream systems Working with Azure Data Factory (ADF) or Synapse to build pipelines using cloud and on-prem data sources for full and incremental loads into ADLS Using PowerShell scripting and ARM templates (or learning quickly) Understanding core cloud concepts such as IaaS, PaaS, and SaaS Supporting CI/CD and automation workflows in cloud environments Ensuring data quality and helping maintain data infrastructure for analytics and reporting Solving problems methodically and learning new concepts quickly Ensuring data quality and integrity throughout the data lifecycle Prioritizing the development and implementation of data pipelines, ETL processes, and data infrastructure to support data analytics and reporting needs Working in a highly collaborative team environment Ensuring project deliverables meet quality standards Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 2–4 years of experience with data platforms, data warehouses, Data Lakes, and ETL Hands-on experience with some of the following: ADF, Spark, Databricks, Python, Azure Synapse, ADLS, Azure Functions Exposure to performance tuning and optimization in Databricks or Synapse (preferred, not required) Familiarity with Delta Lake concepts such as delta tables, schema evolution, or SCD (nice to have) Understanding of data concepts such as data governance, metadata, or data quality Experience working with SQL / T-SQL Familiarity with Git/GitHub and modern development practices Knowledge of data modeling and data integration patterns Strong analytical and problem-solving skills Good communication and collaboration skills Ability to work with clients and internal teams to deliver solutions The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Functional Consulting Analyst
Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, coaching, and professional development to support your growth as a functional consultant. As an Analyst, you can expect to… Support senior consultants across all phases of client engagements, including analysis, discovery, solution design, configuration, data migration, testing, training, and deployment. Participate in solution design sessions and customer workshops; capture clear business requirements and assist in drafting functional specifications. Support the creation and implementation of solutions that help clients run, manage, and optimize their core business processes. Document “as-is” and “to-be” business processes and help create process flows and functional diagrams. Assist with functional configuration across business areas such as finance, operations, or supply chain, based on project needs and educational background. Learn and apply the application design process, understanding how business requirements translate into system configuration. Contribute to the creation of functional documentation, test scripts, and training materials. Execute test scenarios, document results, and support system testing and user acceptance testing (UAT). Provide end user training support and assist with both basic and advanced training sessions. Support post go-live activities, including troubleshooting, process clarification, and user adoption. Apply consulting methodologies, delivery processes, and best practices learned through the Masterclass program. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Prepare workshop materials, prototypes, or simple demo environments with guidance. Travel to client sites when required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in Accounting, Supply Chain, Finance, Business Administration, or a related business field. Strong understanding of business analysis, accounting fundamentals, supply chain concepts, or both, sufficient to participate meaningfully in client discussions. Internship or project experience in accounting, supply chain, operations, business analysis, or related business roles. Ability to understand client business needs and translate them into clear functional system requirements. Exposure to AI tools or AI supported workflows (e.g., Copilot, Claude, academic AI projects) and a willingness to adopt AI enabled ways of working. Strong analytical, documentation, communication, presentation, and interpersonal skills. Ability to learn new business processes, technologies, and concepts quickly in a consulting environment. Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM systems (Microsoft, SAP, Oracle, NetSuite, Salesforce, etc.). You’re great at… Prioritizing tasks, managing multiple workstreams, and communicating progress clearly. Working collaboratively in a team environment while contributing independently with supervision. Solving complex business problems using structured and creative thinking. Learning new concepts quickly and applying them accurately. Building trusted relationships with teammates, clients, and project partners. Demonstrating professionalism, accountability, and alignment with shared company values. Bringing a curious, proactive, and growth-oriented mindset to your work.
Technical Consulting Analyst
Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI-enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, technical coaching, and professional development to support your growth as a technical consultant. As an Analyst, you can expect to… Assist senior consultants with tasks and components of project implementations, including analysis, discovery, solution design, data migration, testing, documentation, training, and deployment. Assist with configuration and customization of Microsoft business applications to support client business requirements. Participate in joint application design (JAD) sessions, customer workshops, and technical discussions; capture accurate notes and follow up on assigned action items. Develop low code solutions using tools such as Power Apps, Power Automate, or related platform capabilities, with guidance from senior team members. Support data migration activities, including data preparation, mapping, validation, and issue resolution. Contribute to integrations, troubleshooting, and basic debugging activities under the direction of senior consultants. Define and execute test scenarios, document results, and support user acceptance testing (UAT) and environment readiness. Prepare prototypes, demos, or sandbox environments for internal or client facing sessions. Learn and apply consulting methodologies, delivery processes, and technical best practices. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Travel to client sites as required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field. Foundational understanding of development concepts such as object oriented programming, APIs, and cloud based applications. Exposure to development or configuration technologies such as C#, .NET, SQL, JavaScript, Power Platform, or similar tools (academic, internship, or project experience accepted). Experience with or hands on exposure to AI assisted development, such as Copilot tools, low code AI builders, or AI related academic or project work. Strong analytical, troubleshooting, documentation, and problem solving skills. Ability to translate technical requirements into clear, actionable development tasks. Internship or project experience in software development, IT projects, system configuration, or related areas (preferred, not required). Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM platforms (Microsoft, SAP, Oracle, Salesforce, NetSuite, etc.) You’re great at… Breaking down technical problems into manageable steps and following through on commitments. Learning new tools, platforms, and technologies quickly—especially cloud and AI enabled solutions. Collaborating with teammates, asking thoughtful questions, and communicating progress clearly. Balancing attention to detail with the ability to adapt in a fast-paced consulting environment. Working independently with supervision while contributing to overall team success. Demonstrating professionalism, accountability, curiosity, and alignment with shared company values.
Microsoft D365 F&O Functional Solution Architect - Managed Services
As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Dynamics 365 CE Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Program Manager
As a Program Manager you can expect to... Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk management Run complex, enterprise-level programs that adhere to a client’s strategic alignment Deliver program-level goals to achieve and maintain cross-project success Engage with senior stakeholders and executives to align program goals with business priorities Participate in or lead Design Sessions which are used to gather requirements from project stakeholders Lead steering committee meetings and facilitate communication with all parties involved Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes Identify opportunities for process and people improvements, contributing to the development of program management within HSO You’re great at… Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions Understanding change management, aligning program objectives with client expectations and strategic goals Building strategic relationships with clients and partners Providing input on architecture, integration, and deployment strategies Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree 10+ years of D365 ERP and/or AX implementation experience 8+ years of managing large ERP/CRM projects and development teams Previous experience in a Lead Consultant or PM role for a D365 implementation Proven experience in managing multi-million-dollar programs with complex delivery requirements Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders Experience with different SDLC project methodologies (such as agile and waterfall) Demonstrated ability to successfully manage project teams In-depth financial acumen Strong understanding of business processes/business process analysis Software development experience a plus, especially in Java and/or C# Working experience or knowledge of LCS and or VSTS PMP certification is highly desirable Proficiency in MS Project The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies such as Dynamics 365, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.