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Senior Account Manager
Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio Establish and lead executive sponsor cadence, including QBRs and strategic account reviews Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts You’re great at… Owning and driving account growth strategy across multiple solution areas Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives Leading cross-functional teams to successfully orchestrate and close complex deals Managing pipeline health, deal velocity, and forecasting accuracy with consistency Building strong relationships with customers to understand business goals and align HSO solutions Driving customer satisfaction and long-term account growth through proactive engagement Sound interesting? If so, you’ll have… 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments Strong consultative selling capabilities with the ability to uncover and align to customer business needs Experience engaging and influencing director- and VP-level stakeholders Demonstrated ability to lead cross-functional teams and orchestrate complex deals Excellent communication, organizational, and relationship management skills The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
