Build the Future with Data & AI at HSO

At HSO, we blend business insight with Microsoft’s latest technology to design smart, scalable solutions. From Azure to Copilot, we turn innovation into outcomes that drive transformation.
Large enough to deliver at scale, small enough to care, we help organisations move faster, work smarter, and shape a more intelligent future.

Meet the Minds Behind the Future

At HSO, you’ll join a fast-moving, forward-thinking Data & AI team where innovation is more than a buzzword, it’s what we do. Whether you're a seasoned cloud architect, a data engineer building scalable platforms, or just starting out in AI, you’ll thrive in an environment where ambition meets support. We invest in people, back ideas, and give you the space to grow.

With cutting-edge projects, a world-class learning platform, and a culture that celebrates curiosity, now’s the time to make your mark.


Your future colleagues

Addison Fischer
Power Platform Developer

Building Solutions That Scale

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Katie Freitas
Cross-Industry & Client Marketing Manager

What Happens When You Grow With the Business

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Lynn Bronson
Snr Sales Exec

Finding the Right Fit: Meet Lynn Bronson

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Jaap van Dijke
Integration Architect

Building Trust Through Data: Meet Jaap van Dijke

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Yosh Lotfi
Cloud Solution Architect, HSO

From Design to Data: Why Thinking Differently Matters More Than Technical Skills

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Career blog

From Business Applications to AI: HSO’s Transformation Story

For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we. 

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Fardowsa MacLeod
D365 SC Business Analyst

Curiosity, Creativity, and Data: Fardowsa’s Journey at HSO

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George Vourdanos
Principal Data Architect

Driving Innovation in Data & AI: George’s Story at HSO

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Luciene Gomes
Data Consultant

From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO

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Ricardo Aldaco
Solution Architect​

Spotlight on Ricardo Aldaco: Designing Smarter Solutions with Data & AI

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Deborah Jepson
Marketing Campaigns Manager

Finding the Freedom to Make an Impact

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Rob Stanley
Public Sector IMU Director, HSO UK

Why Rob Stanley Chose HSO

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Terry Verhoef
Associate

The Journey of Young Professional Terry

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Career blog

Around the World Together - HSO colleagues Siddharth and Divya Singh

From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story. 

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Sanya Chhabra
M365 Modern Workplace Architect

Sanya Chhabra empowers teams to transform themselves digitally

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Serena van Ooijen
Power Platform consultant

Serena's journey

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Stephen Brooks
Senior Strategic Alliances Manager

Micro Interview with Stephen Brooks

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Grant Bean
Managed Services Service Line Director

Micro Interview with Grant Bean

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Sean Platt
Head of Pre-Sales & Service Delivery

Micro Interview with Sean Platt

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Nicola Hannay
Head of Marketing

Micro Interview with Nicola Hannay

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Career blog

“We’re becoming more international”

Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life.  To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation.  We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community? 

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Career blog

HSO Academy: “We hire for attitude, we train for skills” 

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works. 

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Saskia Lall
HR Director, HSO UK

Micro Interview with Saskia Lall

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Dan Rosehill
Talent Acquisition Partner

Micro Interview with Dan Rosehill

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Ben Coleman
Business Development Manager

Micro Interview with Ben Coleman

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Kevin Kotzab
Consultant Microsoft Dynamics 365 CE

From graduate to CRM Consultant in under two years

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Florian Jung
Consultant Microsoft Dynamics 365

Meet Florian Jung - from consultant to presales at HSO

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Divya Singh
Delivery Manager | HSO International

Turning unexpected opportunities into Gold at HSO

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Career blog

Meet our recruiters in Germany!

Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter. 

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Erika Haverkamp
HR Officer | HSO International

Meet Erika Haverkamp, master of all trades at HSO International

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Touseef Zafar
Global Service Line Technology Lead, AP

Micro Interview with Touseef Zafar

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Matt Birtwistle
Industry Director, HSO

Micro Interview with Matt Birtwistle

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Hector Hickmott
Sales Director, HSO

Micro Interview with Hector Hickmott

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Craig Russell
Cloud Sales Director, HSO

HSO UK  announces the appointment of Craig Russell

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Julian Smith
UO Service Line Director

Micro Interview with Julian Smith

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Sam Yeo
Graduate Consultant

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

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Andy Clough
Industry Director

Micro Interview with Andy Clough

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Career blog

Collaborating with other business units

Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.

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Career blog

Culture at HSO

HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass.  Two members of the core group, Behnud and Otto, share their insights.

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Jaqui Hoyle
Head of Solution Architecture

Women in tech: From paper-based accounting to Head of Cloud Architecture

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William van Zweeden
Marketing Lead HSO International

Employee Event: HSO International Says "Let's Meet at the Beach"

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Career blog

Collaboration in a multicultural team 

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Tanja van den Berg
D365 Functional Consultant

Tanja van den Berg

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Career blog

The Journey to Lead Program

Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

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Georgiana Stuparu
D365 Team Lead

With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International

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Heike Raubenheimer
Project Manager

After 11+ years at HSO it still feels great to see our customers succeed

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Ann-Sophie Schmid
HR Business Partner

Ann-Sophie Schmid

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Mark Bennigsen
Enterprise Architect

An Architect's Vision: Building Business Value at HSO

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Career blog
Great Place to Work HSO

HSO acquires Great Place to Work Certification

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Nadja Ozegovic
Communication & Change Specialist

Nadja Ozegovic on Remote working

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Disary Nath Sarkar
Software Engineer

A day in the life of... Disary Nath Sarkar

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Jolijn Hurkens
Young Professional

Meet Young Professional Jolijn

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Juan Bravo Vargas
Solution Architect

Meet Juan, Author and Innovator at HSO International

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Jandus Knoesen
Senior Integration Consultant

Meet Jandus Knoesen, HSO International's passionate problem-solver

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Peter van Haaften
Sales Director

With clear and personal vision, Peter van Haaften looks toward the future with HSO

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Hannes van Heerden
Program Manager | HSO International

A pathfinder of business possibilities at HSO International

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Tudor Radoi
Business Intelligence Consultant | HSO International

Meet Tudor Radoi, who propels HSO clients to the next level

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Hatice Aydın
D365 Consultant | HSO International

Hatice Aydın, planting the seeds for success at HSO

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Celine Rodriguez
Senior BI Consultant | HSO International

The way of working at HSO is completely different

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Sviatoslav Shatokhin
Lead D365 Consultant | HSO International

Being output driven means HSO really suits me

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Camilla Krog
Project Manager | HSO International

Camilla Krog drives HSO International firmly towards success

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Oksana Danyliak
Sr D365 Consultant | HSO International

Oksana Danyliak driven to reach her full potential at HSO International

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Career blog

An inside perspective of HSO's Young Professionals Program Journey

After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications.  She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).

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Peter Kooijman
Program Director | HSO International

HSO offered me the opportunity to work in an international company

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Hilde van der Meulen
Lead Consultant | HSO Netherlands

Meet Hilde van der Meulen, the ever-evolving mindset

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Career blog

A Strong ambition and Innovative HR Approach 

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Career blog

Two enlightening weeks conducting BI training in Ghana

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Tulasi Sanil
Technical Lead | HSO India

Meet Tulasi Sanil

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Namitha Suresh
Analyst | HSO India

Meet Namitha Suresh

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Shirish Dattapuram
Sr. Functional Consultant | HSO India

Meet Shirish Dattapuram

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Paula Bianca Francisco
Manager Architecture Team | HSO Canada

Meet Paula Bianca Francisco - From Graduate to Manager

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Appaseheb R. Narasannavar
Associate Director | HSO India

Meet Appasaheb Narasannavar

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Miriam Clancy
Solution Architect | HSO United Kingdom

Miriam Clancy: From end-user to consultant

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Moritz Glaser
Solution Architect

Driving performance at HSO and ever evolving his career

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Katie Freitas
Cross-Industry & Client Marketing Manager

No problem is too large or small when you collaborate

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Change

Evolution is in our DNA.

From our beginnings as a Business Applications specialist to leading cloud transformations and now driving innovation in Data and AI, we’ve always moved in step with what businesses need next. Our story isn’t just about technology, it’s about empowering our clients to adapt, grow, and stay ahead in a  world that never stands still. 

Building A Biz Apps Backbone

Since our founding in 1987, HSO has always been about staying ahead of what businesses need most. We began as an integrator of Baan software and quickly built a strong reputation as a trusted Business Applications specialist. Achieving Microsoft Gold Partner status in 2002 and joining the Microsoft Dynamics Inner Circle in 2007, placing us in the top 1% of partners worldwide, proved our commitment to excellence and innovation.

By helping organizations manage and integrate CRM and ERP processes through Microsoft Dynamics 365 Business Applications, we gave our clients a modern, flexible platform to connect systems, streamline operations, and make better decisions with real-time data and AI-driven insights. Strategic moves like acquiring Touchstone in 2010 and launching the HSO Academy in 2014 strengthened our people and expertise, ensuring we were ready to evolve as technology advanced, setting the stage for our next chapter.

Tomorrow is already here, and we’re ready.

With decades of proven expertise and an unwavering commitment to innovation, HSO continues to evolve alongside our clients and the technologies that shape our future. Together, we turn change into opportunity, and opportunity into impact.

Powered by Microsoft, Strengthened by Partnership

We don’t just talk about AI - we deliver it. With Microsoft technology, Aware’s innovation, and Motion10’s cloud expertise, we’re shaping what’s next.

The technology

At HSO, we bring together the full power of Microsoft’s Data & AI ecosystem to deliver intelligent, future-ready solutions. 

Our teams work with the most advanced tools in the Microsoft stack - Azure AI, Microsoft Fabric, Synapse Analytics, Power BI, Databricks, and more - to help clients unlock the value of their data. Whether it's building modern data platforms, implementing scalable automation, or deploying AI models that solve real-world problems, we know how to turn technology into transformation.

We don’t just have access to the tools, we know how to use them. Our deep Microsoft expertise, combined with industry knowledge and a hands-on delivery model, enables us to design solutions that move fast, scale easily, and make a measurable impact. From strategy to implementation, we help organisations use data and AI to work smarter, innovate faster, and stay ahead.

Explore case studies

From Prototype to Production: AI in Action

We don’t just talk about AI, we make it work. Across every industry, we’re delivering smarter solutions with measurable impact -  from predictive maintenance in manufacturing to AI-powered customer service and real-time financial insights. With Microsoft technology at the core, we help organizations automate faster, cut costs, and innovate with confidence.


“At HSO, you’re not just building solutions; you’re building your career alongside some of the best minds in data and AI. With access to the latest Microsoft tech, real-world challenges, and a culture that backs curiosity, it’s the kind of place where ambitious people can truly grow.”

Touseef Zafar Global Service Line Technology Lead, AP

Culture at HSO: Large Enough to Serve, Small Enough to Care

You won’t get lost in the crowd here.
At HSO, you’re part of a global team where your ideas matter, your growth is supported, and your wellbeing is genuinely valued.

We’re over 2,500 people strong across 30 countries, bringing together 43 nationalities and 23 languages, but we still know each other’s names, celebrate wins, and make time for the fun stuff too.

From flexible working and open-door leadership to global meetups, socials, and the HSO Academy, we’re serious about building careers and culture that last.

Explore Careers

Explore Careers in Data & AI at HSO

Work with cutting-edge tech. Deliver real impact. We’re hiring across our growing Data & AI practice. At HSO, you’ll shape the future using Microsoft’s most advanced tools—including Azure AI, Fabric, and Copilot—on high-impact projects that solve real business problems.

US Remote

Data & AI

Data Solution Architect

  As a Senior Data Architect you can expect to... Architect, lead, and deliver complex data modernization initiatives leveraging Azure Synapse, Microsoft Fabric, Azure Data Lake, Databricks, and related Azure services. Drive on-premises to Azure migration strategies, modernizing legacy data warehouses into scalable lakehouse and Delta Lake architectures. Design and implement enterprise data integration frameworks across Dynamics 365 F&O, Dynamics 365 CE, Salesforce, SAP, Workday, and third-party platforms using Azure-native services and Data API Gateways. Build, optimize, and maintain advanced data pipelines in Azure Synapse and Azure Data Factory (ADF), supporting both full and incremental data loads from cloud and on-premises environments. Establish scalable, cost-efficient, and high-performing data architectures by driving performance optimization and platform best practices across Databricks and Synapse environments. Implement enterprise-grade data platform capabilities including Delta Lake features such as CDC, schema evolution, and slowly changing dimensions (SCDs). Apply modern governance, security, and observability frameworks using Azure Purview, Key Vault, and Data Mesh principles to ensure trusted and compliant data solutions. Lead the design and implementation of reusable CI/CD frameworks using Azure DevOps, GitHub, ARM templates, and PowerShell automation. Partner with cross-functional Microsoft service line teams, including Power Platform, Dynamics 365, Azure Infrastructure, and Modern Work, to deliver integrated client solutions. Serve as a trusted advisor by contributing to client roadmaps, strategy discussions, proposals, steering committee meetings, and executive communications while ensuring customer satisfaction and delivery excellence. You’re great at... Leading complex on-premises to Azure data transformation journeys across large enterprise environments. Designing modern data platforms using lakehouse, Data Mesh, microservices, and cloud-native architectural patterns. Building near real-time ingestion and processing solutions using technologies such as Kafka, Event Hubs, or similar platforms. Integrating Azure AI and machine learning services to enhance analytics and intelligent decision-making capabilities. Developing and managing automated deployment and CI/CD pipelines using Azure DevOps, GitHub Actions, ARM/Bicep, and PowerShell. Communicating complex technical concepts effectively to executives, business stakeholders, and technical teams. Mentoring data engineers, guiding solution architecture decisions, and ensuring delivery quality across multi-team engagements. Ensuring data quality, integrity, governance, and security throughout the data lifecycle. Thriving in a collaborative environment while solving complex challenges with creativity, adaptability, and a commitment to continuous learning. Sound interesting? If so, you’ll have... A bachelor’s degree in Computer Science, Information Technology, or a related field. 10+ years of experience in data architecture, ETL, data warehousing, and cloud transformation initiatives. Deep expertise with Azure Synapse, Databricks, Spark, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), Azure Functions, Python, and SQL/T-SQL. Proven experience optimizing cloud platform cost, performance, scalability, and operational efficiency. Strong knowledge of Data Mesh, Delta Lake, Azure Purview, and modern data governance and observability frameworks. Hands-on experience building scalable real-time ingestion, data processing frameworks, and enterprise data platforms. Strong understanding of Common Data Model (CDM), Dataverse, Power BI Dataflows, and integrations with Dynamics 365 and other enterprise applications. Experience with Azure Key Vault, Logic Apps, runbooks, DevOps pipelines, PowerShell scripting, ARM templates, Git, and CI/CD automation. Demonstrated success leading client-facing architecture discussions, technical solution delivery, and enterprise transformation programs. Strong analytical, problem-solving, communication, collaboration, and business process analysis skills, with the ability to guide clients through complex challenges. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Data & AI

Senior Project Manager - Data and AI

As a Senior Project Manager (Data & AI) you can expect to… Lead the successful delivery of Data & AI programs ranging from cloud modernization and analytics initiatives to AI adoption and enterprise data platform implementations. Manage the full project lifecycle across small to large engagements, including scope, schedule, budget, resources, risks, issues, change control, and delivery governance. Develop and maintain project plans, milestone schedules, RAID logs, sprint plans, status reporting, and delivery tracking mechanisms that provide visibility and accountability across stakeholders. Facilitate discovery workshops and design sessions to gather requirements, align stakeholders around business objectives, and establish clear delivery roadmaps. Lead executive steering committees and governance forums, translating complex delivery information into actionable insights, decisions, and recommendations. Oversee multi-team delivery efforts by managing dependencies across client teams, delivery teams, third-party vendors, Microsoft partners, and other stakeholders. Establish and reinforce effective project governance, including roles and responsibilities, communication plans, escalation paths, and ways of working that support delivery success. Drive proactive risk identification and mitigation strategies while ensuring timely resolution of issues that could affect scope, timelines, quality, or business outcomes. Support customer success by maintaining strong alignment between project execution, stakeholder expectations, adoption objectives, and measurable business value realization. Guide release and deployment planning activities, including multi-sprint delivery models, ensuring successful transitions from development through production deployment. You’re great at… Managing multiple projects and priorities simultaneously while maintaining a high standard of delivery quality. Bringing structure, clarity, and momentum to ambiguous situations by developing actionable plans and driving measurable progress. Building trusted relationships with clients, partners, executive sponsors, and delivery teams. Prioritizing work effectively and communicating commitments clearly across both business and technical audiences. Driving proactive governance and risk management practices that prevent issues rather than reacting to them after they occur. Communicating confidently with executive stakeholders, project teams, and technical specialists. Leading change management and adoption efforts, particularly within data, analytics, and AI-driven transformation initiatives. Solving complex challenges through structured thinking, strong facilitation skills, and practical, business-focused solutions. Learning new concepts, technologies, and delivery approaches quickly within a rapidly evolving Data & AI landscape. Promoting the mission and Shared Values of our company. Sound interesting? If so, you’ll have… Bachelor’s degree or equivalent professional experience. 7+ years of project management experience delivering complex enterprise technology programs. Experience managing data, analytics, cloud, or AI-related delivery projects; consulting experience is a plus. Demonstrated success leading cross-functional teams that include business stakeholders, project managers, architects, engineers, developers, and technical specialists. Strong experience with project delivery methodologies including Agile/Scrum, Hybrid, and Waterfall approaches. Proven ability to manage project scope, schedules, budgets, resources, dependencies, risks, issues, change requests, and delivery governance. Strong stakeholder management, facilitation, and communication skills, including experience leading executive steering committees and client-facing engagements. Experience establishing project governance frameworks, maintaining delivery documentation, and delivering clear project reporting. Working knowledge of data governance, privacy, security, and responsible data management practices. Experience managing project financials, commercial delivery, forecasting, burn rates, margins, and change orders. Proficiency with project and delivery management tools such as Azure DevOps (ADO), Jira, Microsoft Project, Smartsheet, or similar platforms. PMP certification is highly desirable; PMI-ACP, Certified ScrumMaster (CSM), SAFe, or similar certifications are a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Sales & Business Development

Business Development Director

As a Business Development Director you can expect to... Drive new business growth by positioning HSO’s Microsoft-based solutions and services to Professional Services organizations through consultative selling and relationship development. Own the full sales lifecycle, including prospecting, qualification, discovery, solution positioning, proposal development, negotiation, and contract execution. Lead introductory and executive-level client conversations, helping prospects identify business challenges and aligning HSO’s capabilities to their strategic objectives. Develop and execute targeted account strategies and sales plays to expand market presence and generate new opportunities within the Professional Services sector. Build and maintain strong relationships with prospective clients, leveraging industry expertise and Microsoft ecosystem knowledge to establish credibility and trust. Collaborate closely with delivery, pre-sales, and technical teams to ensure proposed solutions align with client requirements and business outcomes. Support response development for RFPs, proposals, and client presentations by applying Microsoft business applications expertise and consultative sales methodologies. Partner with Marketing and Business Development teams to develop lead generation campaigns, target vertical markets, and increase pipeline generation. Proactively identify, qualify, and nurture opportunities through networking, industry events, referrals, digital outreach, and existing professional relationships. Serve as a market advocate by staying informed on industry trends, competitive positioning, and emerging opportunities within the Microsoft ecosystem and Professional Services industry. You’re great at... Developing and executing measurable sales strategies focused on Microsoft-centric solutions and services. Building trusted relationships with Professional Services clients and aligning business challenges with meaningful technology solutions. Collaborating across sales, leadership, delivery, and technical teams to create successful client outcomes. Identifying and pursuing new business opportunities through strategic networking, industry engagement, and targeted outreach. Developing, managing, and advancing a healthy sales pipeline that consistently supports revenue growth objectives. Leveraging Microsoft ecosystem knowledge and professional relationships to effectively position HSO solutions in competitive markets. Managing complex sales cycles from qualification and solution scoping through negotiation and close. Navigating challenging business conversations and creating solutions that address client needs while driving business results. Staying current on industry trends, competitive developments, and innovations impacting Professional Services organizations. Sound interesting? If so, you’ll have... Degree in Business, Computer Science, Finance, or a related discipline, or equivalent combination of education and experience. 4+ years of experience selling Microsoft Business Applications, Cloud solutions, or related technology services. Prior consulting, business analyst, implementation, or product support experience related to Microsoft Business Solutions. Previous experience selling enterprise technology solutions, preferably within the Microsoft ecosystem. An established network and client base within the Professional Services sector. Proven success closing business application and technology sales opportunities as an Account Executive, Sales Representative, or similar client-facing sales role. Demonstrated ability to manage complex sales processes, navigate challenging client situations, and apply effective pricing and negotiation strategies. Experience developing new business, generating leads, and achieving sales targets in a consultative selling environment. Ability to thrive in a dynamic, entrepreneurial organization while working collaboratively within a team environment. Willingness and ability to travel 30% or more. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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NL Remote

Data & AI

HSO International - Data Engineer

Position: Data Engineer  Department: Data & AI  Visa Sponsorship: You must have legal working rights in the country of your residence within the European region. Sponsorship and relocation are only available within the Netherlands.        What is your goal?    As Data Engineer you will be working on building, maintaining, and optimizing modern data platforms using Microsoft technologies. Your primary focus is on data engineering, platform development, integration, scalability, security and data enablement.  Leading Microsoft Partner   HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.   HSO International   At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.   Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/    Key Responsibilities  Design, build, and maintain scalable and secure enterprise data platforms.  Develop and optimize end-to-end data pipelines from multiple source systems to analytical and operational data stores.  Implement solutions using Microsoft Fabric and Azure Databricks (nice to have).  Integrate Dynamics 365 data and other enterprise systems into centralized data platforms.  Ensure reliable data flows between source and target systems.  Build data products and datasets that are ready for reporting, dashboards, advanced analytics, and AI use cases.  Maintain high standards of data quality, integrity, governance, and performance.  Apply modern data architecture principles, including Medallion and Lakehouse architectures.  Work with notebooks and infrastructure-as-code approaches to automate and standardize deployments.  Collaborate with Solution Architects, Consultants, and client stakeholders to deliver data platform solutions.  Contribute to technical best practices and continuous improvement within the Data & AI practice.    When are we a match?  You have...  A minimum of five years of experience working with the Microsoft Data Stack.  A minimum of one year of hands-on experience working as a Data Engineer with Microsoft Fabric.  Proven experience designing and implementing enterprise data platforms.  Strong SQL expertise.  Strong Python development skills.  Experience working with Azure-based data services and modern cloud data architectures.  Hands-on experience with notebooks and infrastructure-as-code solutions.  Experience implementing Medallion and Lakehouse architectures.  Experience building and supporting production-grade data pipelines.      You are...  Ambitious and eager to learn.  Fluent in spoken and written English. Additional languages are a strong advantage.  Comfortable working with international colleagues and clients across different cultures and time zones.  Structured, quality-minded, and a strong communicator.    Why should you choose HSO International?   Development and growth   You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.   Fun and success   You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.   International project exposure     Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.   Freedom and responsibility   You have the freedom and flexibility to organize your workdays, but especially to shape your own career.   Take the next step!   Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!  

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IN Hyderabad

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India | Lead Service Delivery Manager (D365 FinOps & CE, Azure, Managed Services, Power Platform) | 10+ Years

  Skill required: Job Title: Service Delivery ManagerLocation: Hyderabad (or as applicable)Department: MS Role Overview We are seeking an experienced, customer-focused Service Delivery Manager to lead the delivery of managed services for a customer using Microsoft Dynamics 365 Finance & Operations (FinOps) and Customer Engagement (CE). The role is accountable for service performance, customer satisfaction, operational governance, issue and escalation management, and continuous service improvement across the Dynamics 365 application landscape. The successful candidate must have previously worked in a comparable Microsoft Dynamics 365 managed-services or application-support environment, managing enterprise customers, cross-functional delivery teams, service-level commitments, and business-critical FinOps and CE operations. Key Responsibilities Service Delivery Support Own end-to-end service delivery for the assigned Dynamics 365 FinOps and CE customer account. Ensure services meet agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), contractual commitments, and operational quality standards. Oversee incidents, service requests, problems, changes, releases, minor enhancements, and recurring operational activities. Coordinate functional, technical, integration, infrastructure, and third-party teams to maintain service stability and business continuity. Manage delivery priorities, risks, dependencies, capacity, and customer expectations across the Dynamics 365 landscape. Customer Relationship Management Act as the primary service-management contact for customer stakeholders, business owners, IT leadership, and delivery partners. Lead weekly and monthly service reviews, executive governance meetings, and operational checkpoints. Translate customer priorities into clear delivery plans and ensure transparent communication of progress, risks, issues, and decisions. Build trusted relationships with stakeholders across Finance, Supply Chain, Sales, Customer Service, and other supported business functions. Manage customer expectations and drive measurable improvements in satisfaction and service outcomes. Reporting and Governance Own weekly and monthly service reporting, including executive summaries and actionable insights. Track and govern key service metrics such as SLA compliance, incident volumes, response and resolution times, backlog health, change success rate, system availability, recurring issues, customer satisfaction, and escalation trends. Maintain governance artefacts, risk and issue registers, action logs, service calendars, and decision records. Ensure compliance with agreed IT service-management processes, security requirements, audit controls, and customer governance standards. Incident and Escalation Management Lead the response to major incidents and customer escalations, ensuring clear ownership, timely communication, and restoration of service. Coordinate functional and technical teams during priority incidents affecting Dynamics 365 FinOps, CE, integrations, or dependent platforms. Drive Root Cause Analysis (RCA), corrective and preventive actions, and verification of sustainable closure. Escalate delivery, resource, technical, and commercial risks through the appropriate governance channels. Continuous Service Improvement Establish and maintain a Continual Service Improvement plan aligned with customer business priorities. Use service data, problem trends, user feedback, and Dynamics 365 platform insights to identify improvement opportunities. Drive initiatives to reduce recurring incidents, improve automation, strengthen knowledge management, and optimize support processes. Track improvement benefits, owners, target dates, and closure through service governance. Resource and Operational Coordination Plan and coordinate functional and technical capacity across Dynamics 365 FinOps and CE workstreams. Balance business-as-usual support, release activities, small enhancements, change requests, and service-transition commitments. Work with delivery leads to address skill gaps, workload constraints, and competing priorities. Ensure service documentation, support procedures, knowledge articles, environment information, and operational runbooks remain current. Support commercial governance by tracking consumption, service scope, out-of-scope demand, and forecasted resource needs. Required Experience and Qualifications Proven experience as a Service Delivery Manager, Application Support Manager, Managed Services Lead, or similar customer-facing role in a Microsoft Dynamics 365 environment. Prior responsibility for services covering Microsoft Dynamics 365 Finance & Operations and Customer Engagement, including coordination across functional, technical, integration, and platform teams. Demonstrated experience working in a comparable multi-team, multi-vendor, enterprise managed-services environment. Strong knowledge of IT service-management practices, including incident, problem, change, release, service-level, and continual-improvement management. Experience leading service governance, major-incident communications, customer escalations, operational reporting, and senior stakeholder reviews. Ability to interpret service data, identify trends, manage risks, and convert findings into practical improvement plans. Strong communication, leadership, negotiation, and stakeholder-management skills. Working knowledge of Dynamics 365 lifecycle and support tools such as Microsoft Power Platform, Azure DevOps, Lifecycle Services, and monitoring or ticketing platforms is preferred. Microsoft Dynamics 365, Power Platform, Azure, or IT service-management certification is desirable.

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AU Sydney

Sales & Business Development

Business Development Executive - Data & AI

Melbourne or Sydney | Full Time | Hybrid Ready to sell solutions that are shaping the future of AI? At HSO, we're helping organisations unlock the power of data, AI and Microsoft technologies to solve real business challenges and create lasting impact. As we continue to grow across Australia, we're looking for a commercially driven Business Development Executive to help expand our Data & AI practice and build lasting client partnerships. Why HSO? HSO is a leading global Microsoft partner, trusted by organisations around the world to deliver transformational outcomes through Microsoft business applications, data and AI solutions. We're proud to be: A Microsoft Solutions Partner A Microsoft Managed Frontier Partner, recognised for our deep expertise in delivering cutting-edge AI innovation Named Australia AI Partner of the Year by Tech Partner News With more than 2,500 professionals globally and a strong presence across ANZ, Europe, North America and Asia Pacific, HSO combines the capability of a global organisation with the agility of a high-growth business. The Opportunity This is a role for a relationship builder, opportunity creator and deal closer. You'll be responsible for generating new business opportunities, developing strategic client relationships and driving revenue growth across Australia. Working closely with our Data & AI consultants, solution architects and Microsoft ecosystem partners, you'll help organisations accelerate their AI and data transformation journeys. You'll engage with senior decision-makers, uncover business challenges and position innovative Data & AI solutions that deliver measurable results. What You'll Be Doing Identify, qualify and convert new business opportunities across enterprise and mid-market customers. Build and manage a healthy sales pipeline and consistently achieve revenue targets. Develop trusted relationships with business and technology leaders. Partner with technical specialists to shape solutions that solve complex customer challenges. Present compelling proposals and value-driven solutions across Data, Analytics and AI. Leverage Microsoft's technology ecosystem, including Azure and modern cloud platforms, to create customer success. Represent HSO in the market and contribute to our growing reputation as a leader in AI innovation. What You'll Bring Proven success in technology services, software consulting or enterprise solution sales. Experience selling Data, AI, Analytics, Cloud or Digital Transformation solutions. A track record of consistently achieving or exceeding sales targets. Strong commercial acumen and the ability to navigate complex sales cycles. Confidence engaging with executive and C-suite stakeholders. Excellent communication, presentation and negotiation skills. Experience with Microsoft Azure, data platforms or broader Microsoft technologies is highly regarded. Around 5+ years of experience in enterprise technology sales. What We Offer Competitive salary and uncapped earning potential Access to leading Microsoft AI and Data technologies Career growth within a global organisation Flexible hybrid working Collaborative, high-performing culture Opportunity to work alongside some of the most talented Data & AI specialists in the Microsoft ecosystem Global career pathways and international collaboration opportunities. Join Us If you're energised by AI, passionate about building client relationships and excited about helping organisations transform through technology, we'd love to hear from you. Be part of a business that's not just talking about AI, but helping shape what's next. Apply now and help drive the future of Data & AI with HSO.  

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GB Manchester

Cloud & Infrastructure

Cloud Solution Architect

Cloud Solution Architect - Data & AI Location: UK (Hybrid)Practice: Data & AI About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. As one of Microsoft's leading partners, we help organisations unlock the full potential of Microsoft Dynamics 365, Azure, Data and AI technologies to deliver meaningful business outcomes. With operations across Europe, North America and Asia, HSO combines industry knowledge, technical excellence and a people-first culture to help customers modernise their businesses, transform operations and embrace innovation with confidence. As demand for Data & AI solutions continues to accelerate, we're expanding our Data & AI practice and looking for experienced Cloud Solution Architects to help shape the next generation of customer transformation programmes. The Role As a Cloud Solution Architect - Data & AI, you'll play a pivotal role in shaping and qualifying customer opportunities across the Microsoft cloud ecosystem. This is a highly visible role that sits at the intersection of sales, enterprise architecture and delivery, combining technical leadership with commercial thinking. You'll work closely with customers, Microsoft and internal stakeholders to understand business challenges, identify opportunities, design compelling solutions and create clear pathways from initial discovery through to successful delivery. You'll help organisations transform the way they use data, analytics and artificial intelligence, translating business ambition into practical, costed and deliverable solutions. Success in this role requires more than technical expertise. You'll need strong consulting and stakeholder management skills, the confidence to challenge assumptions, and the commercial awareness to ensure opportunities are both valuable for clients and aligned with HSO's delivery capability. What You'll Be Doing Opportunity Qualification & Solution Shaping Lead Data & AI opportunity qualification alongside Account Managers, Business Development teams and Enterprise Architects. Facilitate customer discovery workshops, architecture assessments and strategic discussions. Understand customer business drivers, challenges and desired outcomes. Help customers define realistic transformation roadmaps aligned to business priorities. Qualify opportunities using structured sales and consulting methodologies, including MEDDIC/MEDDICC approaches. Solution Architecture & Advisory Design end-to-end Data & AI solutions using Microsoft technologies and best practices. Shape modern analytics, AI and data platform architectures that are commercially viable and technically deliverable. Provide architectural leadership across data platform modernisation, analytics, AI and automation initiatives. Ensure alignment with Microsoft Cloud Adoption Framework and Azure Well-Architected principles. Communicate architectural trade-offs and recommendations to both technical and non-technical audiences. Commercial Leadership Translate customer requirements into proposals, statements of work, delivery plans and business cases. Produce solution estimates, cost models and phased implementation approaches. Support customers in understanding ROI, value realisation and investment considerations. Challenge unclear scope and identify delivery, cost and commercial risks early in the sales cycle. Work closely with delivery teams to validate assumptions before commitments are made. Growth & Go-to-Market Contribute to the evolution of HSO's Data & AI propositions and repeatable offerings. Develop demonstrations, accelerators, sales collateral and industry-specific solution narratives. Support RFPs, bid responses, executive presentations and proof-of-concept engagements. Collaborate with Microsoft stakeholders to drive pipeline growth and co-sell opportunities. Keep up to date with emerging Microsoft technologies and industry trends across Data & AI. What We're Looking For The ideal candidate combines strong technical capability with exceptional commercial awareness. You'll be equally comfortable discussing board-level business outcomes with executive stakeholders as you are diving into architecture decisions with technical teams. Commercial & Consulting Experience You'll have: Proven experience in a Solution Architecture, Pre-Sales, Consulting or Technical Advisory role. Experience working within a Microsoft partner, consultancy or enterprise technology environment. Strong commercial acumen and experience creating proposals, business cases and Statements of Work. The ability to qualify opportunities and challenge assumptions constructively. Excellent workshop facilitation, discovery and stakeholder management skills. Experience presenting to senior business and technical audiences. The ability to translate complex technical concepts into clear business value. Understanding of opportunity qualification methodologies such as MEDDIC or MEDDICC. Experience across industries such as manufacturing, retail, financial services, healthcare, public sector, not-for-profit, utilities or professional services would be advantageous. Technical Experience We recognise that few candidates will have expertise across every area listed below. We're primarily looking for strong Data & AI architecture experience across the Microsoft ecosystem. Essential Data & Analytics Microsoft Fabric Lakehouse architecture patterns Power BI and self-service analytics Semantic modelling and reporting solutions Data platform modernisation and analytics strategy Azure Data Platform Azure Data Lake Storage (ADLS) Azure Synapse Analytics Azure Databricks Azure SQL Database Azure Cosmos DB Azure Data Factory AI & Automation Azure AI Services Azure OpenAI Service Azure AI Foundry Copilot Studio Agentic AI patterns and intelligent automation solutions Document intelligence and AI-driven business use cases Data Engineering & Platform Delivery SQL Python and/or PySpark Data pipelines and transformation frameworks CI/CD concepts and deployment automation Azure DevOps and/or GitHub Infrastructure as Code awareness Environment promotion and release management approaches Advantageous Data Governance & Security Microsoft Purview Data governance frameworks Data lineage and catalogue solutions Information protection concepts Role-based access control Azure Key Vault Secure platform design principles Integration & Application Connectivity Azure Logic Apps Azure Functions Azure Service Bus Azure API Management Enterprise integration patterns Operational and analytical workload integration Certifications Microsoft certifications are not essential but are highly desirable, particularly across: Microsoft Azure Microsoft Fabric Data & Analytics Artificial Intelligence Security As a leading Microsoft partner, HSO actively invests in certification, specialisation and continuous learning, helping our consultants stay at the forefront of Microsoft's rapidly evolving technology landscape. Why Join HSO? This is an exciting opportunity to join one of Microsoft's most respected global partners during a period of significant growth in Data & AI. You'll have the opportunity to: Shape the future of HSO's Data & AI propositions and offerings. Work alongside Microsoft on strategic customer initiatives. Influence major digital, data and AI transformation programmes. Help organisations realise measurable value from data and artificial intelligence. Work with some of the most innovative technologies in the Microsoft ecosystem. Collaborate with highly skilled consultants, architects and delivery professionals across the globe. Benefit from continuous professional development, certification support and access to Microsoft's latest technologies. Most importantly, you'll have the freedom to combine commercial thinking, architectural leadership and innovation to create meaningful outcomes for customers and make a real impact on the future of Data & AI transformation. Ready to help shape the future of Data & AI? We'd love to hear from you.

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IN Bengaluru

ERP & CRM (e.g. D365 F&O, D365CE)

HSO India - D365 CE (Field Service) Sr/Lead Functional Consultant

  Job Description Position: D365 CE Senior Functional Consultant Company: HSO India Pvt. Ltd.Location: Remote / Work From Home (India)Experience: 7–10 YearsEmployment Type: Full-TimeWork Mode: Remote / Work From HomeWorking Hours: Day Shift / General Shift (Timings to be finalized) About the Role HSO India is looking for an experienced D365 CE Senior Functional Consultant to join our Microsoft Dynamics 365 Customer Engagement practice. The ideal candidate should possess strong functional expertise in the Sales module along with hands-on experience in any two additional D365 CE modules. The consultant will work closely with global customers to understand business requirements, design solutions, and deliver successful Dynamics 365 CE implementations. Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Lead functional workshops, requirement discovery sessions, and solution design discussions. Configure and implement Microsoft Dynamics 365 Customer Engagement solutions based on business needs. Demonstrate strong expertise in the Sales module and at least two additional CE modules. Prepare functional design documents, process flows, user stories, and solution documentation. Collaborate with technical consultants, developers, architects, and project managers to deliver high-quality solutions. Support data migration, testing activities, user acceptance testing (UAT), and production deployments. Conduct end-user training and create user documentation. Provide post-go-live support and recommend process improvements. Follow Microsoft implementation best practices and HSO delivery methodologies. Required Skills & Experience 7–10 years of overall IT experience with significant experience in Microsoft Dynamics 365 Customer Engagement. Mandatory expertise in the D365 CE Sales module. Hands-on experience in any two of the following modules: Customer Service Field Service Marketing (Customer Insights – Journeys) Project Operations Experience in end-to-end D365 CE implementation projects. Strong business analysis, requirement gathering, and solution design capabilities. Experience in configuring Dynamics 365 CE without extensive custom development. Understanding of Dataverse, Power Platform, business process flows, security roles, and integrations is preferred. Ability to work independently in a remote and global delivery environment. Strong stakeholder management and client-facing consulting experience. Preferred Qualifications Microsoft Dynamics 365 Customer Engagement Functional certifications are preferred. Experience working in Agile/Scrum delivery environments. Exposure to Power Platform (Power Apps, Power Automate, Power BI) is an added advantage. Soft Skills Excellent verbal and written communication skills. Strong presentation and client interaction skills. Excellent analytical and problem-solving abilities. Ability to manage multiple priorities and work collaboratively across global teams. Self-motivated with a proactive approach and ownership mindset. Why Join HSO? Work with one of the leading Microsoft Solution Partners. Opportunity to collaborate with global clients across multiple industries. Flexible remote working environment. Continuous learning, Microsoft certifications, and career development opportunities. Inclusive, collaborative, and innovation-driven work culture.  

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MK Skopje

Data & AI

Data Engineer

At HSO, we're looking for a proactive and skilled Data Engineer to join our growing team. In this role, you'll design, build, and optimize modern data platforms that enable organizations to unlock the full value of their data. Working with Microsoft Fabric, Azure technologies, and modern engineering practices, you'll help deliver scalable, secure, and high-performing data solutions for our clients.  About HSO  At HSO, we're more than a global IT consultancy, we're a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies.  As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, Data & AI, and our own industry-specific solutions.  Key Responsibilities  Design, develop, and maintain scalable data solutions using Microsoft Fabric, Azure Data Factory, and Azure technologies.  Build, maintain, and optimize data pipelines using Python, PySpark, SQL, Microsoft Fabric, and Azure Data Factory.  Develop and support ETL/ELT processes, data integration workflows, and orchestration solutions.  Work with structured and unstructured data from multiple sources.  Implement and maintain data models that support reporting, analytics, and AI workloads.  Ensure data quality, governance, security, and compliance across data platforms.  Monitor, troubleshoot, and optimize data pipelines, workflows, and platform performance.  Collaborate with consultants, architects, and client stakeholders to deliver business-driven data solutions.  Leverage AI-assisted development tools such as GitHub Copilot and Microsoft Copilot to improve productivity and code quality.  Contribute to the continuous improvement of engineering standards, best practices, and technical documentation.  Support CI/CD processes and automated deployment of data solutions.  Requirements  Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.  3+ years of experience in data engineering.  Hands-on experience with Microsoft Fabric (required).  Strong programming skills in Python and PySpark.  Strong knowledge of SQL and data modelling principles.  Experience designing and building modern data pipelines and ETL/ELT processes.  Experience with Azure Data Factory (ADF) and data integration solutions.  Experience with Azure data technologies and cloud-based data platforms.  Familiarity with Data Lake, Lakehouse, and Data Warehouse concepts.  Experience with Git, CI/CD pipelines, and DevOps practices.  Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, or similar solutions.  Strong analytical and problem-solving skills.  Excellent communication skills and the ability to work in a collaborative, international environment.    What We Offer  Competitive Compensation & Bonus aligned with your experience and performance.  Private Healthcare Insurance to support your well-being.  Flexible Hybrid Work Model for better work-life balance.  Global Exposure: Collaborate with international teams on large-scale projects for leading corporations.  Learning & Development: Access Tech Updates sessions, team events, the Microsoft Learning Platform, free Microsoft certification exams, and tailored training programs to support your career and certification goals.  Sports Subscription: Stay active with a Sportmaster subscription.  Vacation Days: Recharge and unwind with 23 days of paid vacation.  Career Growth Opportunities: Develop your expertise within a global Microsoft partner and collaborate with experienced professionals across international teams.  Cutting-Edge Technology: Work with Microsoft Fabric, Azure Data Factory, AI-powered tools, and modern data engineering practices to deliver impactful solutions. #LI-IH1

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NL Amsterdam

Data & AI

HSO International - D365 Data Migration Lead

Position: Data Migration Lead – HSO International Department: Data & AI Visa Sponsorship: You must have legal working rights in the country of your residence within the European region. Sponsorship is only available within the Netherlands.    What is your goal? The Data Migration Lead plays a key role in ensuring HSO’s clients move to adopt a data-first strategy. To start their Dynamics 365 journey, next focus on their data-driven ambitions with clean, governed, and reliable data. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle, within the top 1% of all Microsoft partners worldwide. HSO is a leading Microsoft partner within the top 1% of all Microsoft partners worldwide, delivering business transformation across ERP, CRM, Data & AI. With over 2,500 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own the full data migration lifecycle for Dynamics 365 F&O (and CE where relevant), covering planning, execution, cutover, and postmigration verification and hypercare to ensure accuracy and business continuity.‑migration verification and Lead data discovery, profiling, mapping, cleansing, transformation, and validation activities with functional and technical teams. Coordinate effectively with all stakeholders (client teams, HSO delivery teams, ISVs), providing clear communication around progress, risks, and decisions. Define migration scope, approach, timelines, resourcing, and risk controls in alignment with project governance and commercial sensitivities.  Establish and enforce Data Governance standards (lineage, controls, security, retention) for migration assets, and guide Master Data Management (MDM) setup and data quality initiatives.  Lead data engineering teams to design and implement robust ETL processes and quality checks; manage cutovers and reconciliation. Author migration scripts and queries in T-SQL. Use Python to automate repeatable tasks and validations when appropriate.  Leverage Microsoft Fabric and modern data platforms. Enable legacy and migrate data for analytical purposes like AI and BI. Pre-sales and envisioning type of activities. Requirements You have… Deep hands‑on experience with Dynamics 365 Finance & Operations (F&O) data migration. Expertise in T-SQL (authoring complex queries, stored procedures, performance tuning, and reconciliation).  A proven understanding of data migration principles (profiling, mapping, cleansing, validation, and cutover). Experience managing data teams across multiple streams (Migration, Analytics, Integration). The ability to handle commercially sensitive information and decisions is important. A bachelor's or master's degree in computer science, Information Systems, Data Analytics, or related field. Nice‑to‑have Exposure Dynamics 365 Customer Engagement (CE). Knowledge of Master Data Management (MDM). Familiarity with Data Governance frameworks and practices. Experience with Microsoft Fabric or modern Azure‑based data platforms. Python scripting experience for automation and data processing. You are… A strong communicator who can manage stakeholders across technical and business audiences. A credible senior consultant with the presence of coaches, challenges, and align cross‑functional teams. Analytical and detail‑oriented, with strong problem‑solving skills and a focus on quality. Structured in delivery, able to plan, execute, and govern with clear milestones and acceptance criteria. Customer‑centric, focused on value creation, risk reduction, and business continuity. Fluent in English (spoken and written); additional languages such as French, German, Spanish, or Italian are a plus. Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure  Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!

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GB Remote

Cloud & Infrastructure

UK Service Line Director - Data

About HSO  HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise.   Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years.  HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022.    At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard.    Why Work for HSO?  Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career:  Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference.  Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment.  Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return.   Commitment to Quality: Be part of a team that truly places quality at the heart of all we do.  If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you!    Purpose of the Role & Key Responsibilities This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this.  Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this, alongside our dedicated Data Sales team.     There are four major accountabilities:  Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO. While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve.     Overview of Essential Behaviours & Experience    Essential Behaviours  Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome.  Ambitious - for client success, as well as personal success and for the success Data and the wider HSO team.   Strategic - sees the wider picture and makes informed decisions from complex and varied sources.   Care - demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership.  Tenacious - happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others.  Entrepreneurial - ability to work successfully in a fast-paced environment. Comfortable with ambiguity.     Essential Experience  Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology.  Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients.  Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss.   Proven ability to understand and successfully manage risk.    Able to identify and resolve issues to deliver challenging growth targets.  Deployed and leveraged technology (eg. AI) and new ways of working to improve business performance and take advantage of new market potential.  Worked collaboratively in a business with multiple lines of business.  Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement.   Previous experience utilising AI to deliver data solutions to customers, or delivering AI solutions to customers.    Location  This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home.  There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected.  Total Reward  We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process.   Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities.  We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.     Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.   

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