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Payroll and Benefits Manager
As a Payroll and Benefits Manager you can expect to... Oversee accurate, compliant, and timely end-to-end payroll and variable compensation processing in BambooHR for a professional services organization with more than 400 remote employees. Ensure compliance with federal, state, and local payroll tax regulations across multiple jurisdictions, including executing FLSA audits and classification updates. Partner with Finance and HR to reconcile payroll accounts, resolve discrepancies, and prepare reports covering earnings, taxes, deductions, leave, disability, and non-taxable wages. Manage approved employee reimbursements, including processing payments, tracking taxable reimbursements, reconciling expense and payroll records, maintaining audit documentation, and identifying duplicate submissions, policy violations, or unusual claims. Respond to payroll and reimbursement inquiries, serving as a point of escalation for disputes and exceptions while providing employees with clear guidance on time and expense procedures. Manage day-to-day benefits administration, including enrollments, changes, terminations, carrier updates, eligibility questions, and employee inquiries for a self-funded health benefits plan. Serve as the operational liaison to benefits carriers and third-party administrators, resolving routine eligibility and file issues and escalating complex situations when appropriate. Deliver monthly new-hire benefits orientation sessions and support benefits- and payroll-related onboarding and offboarding activities. Prepare annual ACA reporting, coordinate required data with vendors, support ERISA, ACA, HIPAA, and COBRA compliance, and provide payroll documentation and data for the annual 401(k) audit. Identify and implement improvements to payroll, benefits, reimbursement, documentation, and employee support processes while contributing to additional HR projects. You’re great at... Managing complex payroll and benefits activities independently while balancing multiple priorities and deadlines. Maintaining a high level of accuracy, organization, and attention to detail across payroll, benefits, expense, and compliance records. Interpreting and applying federal, state, and local payroll tax and labor regulations across multiple jurisdictions. Collaborating cross-functionally with HR and Finance teams, as well as benefits carriers, third-party administrators, and other vendors. Communicating clearly and professionally with employees and external partners regarding payroll, benefits, eligibility, claims, and reimbursement matters. Investigating discrepancies, resolving problems, and remaining clear and calm under pressure. Learning new concepts, systems, and processes quickly and thoroughly. Working confidently and independently while knowing when to escalate complex matters. Supporting the company’s mission and shared values through responsive, accurate, and employee-focused service. Sound interesting? If so, you’ll have... A bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field, or equivalent experience. At least five years of experience in payroll and benefits administration, preferably within a multi-state environment. Proficiency with payroll systems such as ADP or Paylocity and experience working with HRIS platforms; BambooHR experience is highly desirable. Demonstrated success managing payroll tax compliance and registration across multiple U.S. states. Experience supporting 401(k) audits and working with expense reimbursement platforms. A deep understanding of federal and state labor and payroll tax regulations, as well as ACA, ERISA, HIPAA, and COBRA requirements. Knowledge of self-funded health benefits plans and their related compliance requirements. Familiarity with payroll and benefits regulatory reporting and compliance. Experience in a professional services organization or remote workforce environment, preferred. A Certified Payroll Professional designation or another relevant certification, preferred; CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
