Industries
- Manufacturing
  Manufacturing
  The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
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  Discrete Manufacturing
  Life Sciences
  Process Manufacturing
- Financial Services
  Financial Services
  How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
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  Asset Management
  Banks
  Credit Unions
  Insurance
  Private Equity
  Wealth Management
- Professional Services
  Professional Services
  People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
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  Architecture and Engineering
  Construction
  Legal
  Consulting
  Accounting
  Software and Technology
- Retail
  Retail
  We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
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  Retail
  Distribution
- Public Sector
  Public Sector
  HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
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  Central and State Government
  Federal Government
  Local Government
  Housing
  Police-Law Enforcement
- Non-Profit
  Non-Profit
  We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
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  Associations - Memberships
  Charity
  NGO
Knowledge
Our capabilities
- What we do
  What we do
  HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
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  Plan & design
  Build & implement
  Run & optimize
- Business Applications
  Business Applications
  Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
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  Commerce
  Customer Data Platform
  Customer Service
  Finance
  Fundraising & Engagement
  Human Resources
  Marketing
  Sales
  Supply Chain
- Cloud Services
  Cloud Services
  HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
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  Cloud Strategy & Architecture
  Data & Analytics
  Artificial Intelligence
  Low Code Development
  Cloud Integration
  Modern Workplace
  Cloud Infrastructure & Security
  Managed Cloud Services
- Industry Offerings
  Industry Offerings
  HSO builds products to fill gaps in Microsoft Dynamics 365 and offers new business applications, improved processes, and industry-driven best practices to assist our clients in becoming digital leaders in their industry.
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  Manufacturing
  Financial services
  Professional services
  Retail
  Public sector
  Cross-industry
Why HSO

Customer Data Platform

Unlock the power of customer data with Microsoft's latest tools.

Get the ultimate view of your customers

As businesses strive to deliver personalized and seamless customer experiences, harnessing the power of customer data has become essential. Microsoft's Customer Data Platform (CDP) empowers organizations to aggregate, analyze, and activate customer data to drive meaningful insights and improve engagement.

With two key components, Customer Insight and Customer Voice, Microsoft CDP enables businesses to truly understand their customers and build lasting relationships.

Amplify Customer Feedback

With a platform to collect, analyze, and act on customer feedback effectively, businesses can gather valuable insights directly from their customers, enabling them to refine products, enhance services, and deliver exceptional experiences based on customer expectations.

Streamlined Feedback Collection
Deep Sentiment Analysis
Closed-Loop Feedback
Brand Loyalty and Advocacy

Why HSO?

These companies chose Microsoft and HSO to improve customer insight

HSO Products & Services

Enrich your Dynamics 365 Business Applications

Read more on Microsoft's Customer Data Platform

More information on Customer Insights
More information on Customer Voice

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