Intelligent Retailers

Do More With Less

Join HSO and Microsoft in London on April 25 to learn more about the challenges retailers will be facing, and how the Microsoft platform is anticipating for those!


April 25


12:00 PM GMT


Microsoft Office. Notting Hill Auditorium, 2, Kingdom St, London, W2 6BD





Join HSO and Microsoft to upgrade your retail operations

Together with Microsoft, we are delighted to invite you to the HSO Intelligent Retail Event on April 25, 2023, at Microsoft's offices in London.

Retail continues to face unprecedented challenges. All of us are looking to win loyalty from consumers, yet their expectations around flexibility and just in time have only increased, putting immense pressure on your supply chains and operational processes. The word chain in your supply chain is there for a reason. You must collaborate with distributors, with service providers and with your manufacturers, no matter where they are or what systems they run.

How do you do that though? What can you do bring together customer insights across platforms? Do you have visibility on how orders, from a variety of platforms, are managed and replenished? Are you able to spot the weakest link in your supply chain, and act resilient?

Add Intelligence to your Order Management

In stock or not in stock? Retail knows all about it. That is why Microsoft and HSO are bringing new solutions to the market such as Intelligent Order Management and the Supply Chain Control Tower. Using the Microsoft Platform, you get to:

  • View and control orders and inventory in real-time, across your organisation, no matter the combination of companies, channels and applications (both Microsoft and beyond).
  • Unlock complex cross-company omnichannel capabilities, building fully automated orchestration flows that react to changes, immediately.
  • Build a more leaner organisation with quick deployment times and standardized configuration setups.
  • Ultimately enabling your organisation to deliver on the customer promise.

Event Agenda

If you're joining us on April 25, here's what you can expect

  • 12.00 - 13.00 - Business lunch
  • 13.00 - 13.15 - Welcome & Introduction to HSO
  • 13.00 - 14.45 -Building the modern customer journey leveraging Dynamics 365 Marketing, Customer Insights and Intelligent Order Management​
  • 14.45 - 15.00 - Break
  • 15.00 - 15.30 - Leveraging the Power Platform to ensure financial reconciliations (Customer case)
  • 15.30 - 16.15 - Optimising backend operations through the intelligent application of data and HSO's Retail Ready KPI's offering
  • 16.15 - 17.30 - Closing statements and networking

Followed by a business dinner later that evening. Please note that this is a preliminary agenda that is subject to minor time changes as we get closer to the event.

HSO Intelligent Retail Business Dinner

In order to proceed the conversations in an even better environment, you are cordially invited to join us for dinner on April 25. Meet with fellow retailers in an informal setting to network, share experiences, raise new ideas and collectively brainstorm how to get ahead of the curve.

Coming to London? Join the Retail Technology Show!

Combine your participating in HSO's Intelligent Retail Event with a visit to the 2023 Retail Technology Show taking place in London on April 26 and 27.

Looking to continue the conversation? HSO is joining the Retail Technology Show 2023. Come and say hi at booth #6E50.