Manufacturing Success: Outdoor Equipment Manufacturer Equips for Global Growth

HSO and Microsoft helped this manufacturer plan for global expansion with a scalable, integrated cloud solution including Finance, Supply Chain Management, Customer Service, Sales, Power Platform, and AI Builder

About

This manufacturer of outdoor equipment offers everything needed for RV, campsite, ATV, UTV, boat, and tailgate to spend time outdoors in comfort and style. Starting with one employee and one product, today the company has more than 350 employees, over 4,000 products, and multiple manufacturing facilities in the US and across the globe.

Challenge

This manufacturer had been using a highly customized version of AX on-premises. To keep up with high demand and prepare for aggressive international and domestic growth goals, they were looking for a modern, cloud-based ERP that could allow the business to scale and grow.

Solution

While the company considered other solutions in the market early in the ERP evaluation stages (Infor and Oracle), they quickly realized that moving to the Microsoft Dynamics 365 platform would be the ideal solution. The implementation included Finance, Supply Chain Management, Customer Service, Sales, Power Apps, Customer Insights, Power Automate, Power Portals, Virtual Agents, and AI Builder.

Results

With a unified, cloud-based technology platform, this manufacturer is now in a position to better meet demand and plan for business growth. They will also have greater efficiency and visibility through integrated systems and processes. This will allow the company to keep pace with change and seize new opportunities as they scale their business internationally.

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