D365 Project Manager

Governance & Project Management

Role introduction

HSO Success and Ambition

HSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.

HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.

The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Reason for vacancy

As the digital transformation revolution gathers pace, there is a growing need to provide our customers with capabilities that extend beyond a knowledge of ERP and its traditional implementation approach.

Job Purpose

Responsible for the successful delivery of projects, ensuring:

· A quality delivery across all customer engagements

· Achievement of profitable services performance

· High customer satisfaction levels on implementation

· Achievement of key project objectives

· Motivation of individual members of the project delivery team

Key Responsibilities

· Lead the planning and implementation of projects

· Facilitate the definition of project scope, risks, goals and deliverables

· Define project tasks and resource requirements

· Develop full scale project plans

· Assemble and coordinate project staff

· Manage project budget

· Manage project resource allocation

· Track project deliverables and issues using appropriate tools

· Provide direction and support to project team

· Quality assurance

· Constantly monitor and report on progress of the projects to all stakeholders

· Present reports defining project progress, problems and solutions

· Implement and manage project changes and interventions to achieve project outputs

· Project evaluations and assessment of result

· Ensure HSO Project Methodology is full documented, used in all relevant pieces of work and understood and used by all the Consultants on the project.



· 5+ years of hands-on software implementation experience with ERP Solutions

· A deep understanding of ERP software implementation project life cycles and methodologies

· Extensive track record of delivering complex large scale projects, to time and budget

· Formal Project Management training (such as PMP, Prince2)

· 10+ years PQE


· Educated to degree level, preferably in an IT related field and/or business

· Management of at least two full lifecycle Microsoft Dynamics AX implementation projects

· Certified in Microsoft’s SureStep implementation methodology

· 2+ years of hands on experience with Microsoft Dynamics AX

· Exposure to Microsoft Dynamics AX2012

· Retail / rental /service background

· Experience of projects of more than 1000 man days, £1m in licence revenue

· Multi-phased methodology

Key Competencies:

· Commercial and budget awareness

· Client facing

· Critical thinking and problem solving skills

· Planning and organising

· Decision-making

· Influencing and leading

· Delegation

· Teamwork

· Negotiation

· Conflict Management

· Flexibility

Benefits & about HSO

Parking and close to Public transport at Office locations





Life Insurance

Tonic Wellbeing

HSO Perkz

Apply now!

Fill out the form below, include your resume and we will get in touch with you shortly.

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Why work at HSO?

At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients.

  • 1


    At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.

  • 2


    We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.

  • 3

    Value Driven

    Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.

  • 4


    At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.