Dynamics Mobile Field Service

A unique integration of mobile workforce automation and a rich service management solution.

Dynamics Mobile Field Service offers a unique integration of mobile workforce automation and a rich service management solution. Your field workers can interact seamlessly with the system and experts in the back office of your enterprise.

This allows personnel, online or offline, to share critical information relating to customers, orders, equipment, and inventory. As a result, your field workers arrive at the customer location on time with the right spare parts and information to complete their jobs quickly and efficiently. Our solution also enables you to build upon incremental service-based revenue streams by increasing customer retention and profitability.

Dynamics Mobile Field Service is available for Microsoft Dynamics 365 Supply Chain Management and Microsoft Dynamics AX 2012 using Dynamics Service Management.

BENEFITS

Increased Customer Satisfaction

We mobilize your core business processes to give field personnel and office-based workers real-time access to enterprise systems whether they work on a laptop or a mobile computing device. The hybrid app supports IOS, Android and Windows Phone, so regardless of the user platform, the application looks and functions in the same way.

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