Dynamics 365 OmniChannel Solution

Omnichannel from HSO provides live chat capabilities that will help resolve your customer's issues online. 

Man using the voice function on his cell phone

Dynamics 365 OmniChannel Solution includes contextual customer identification, real-time support and knowledge integration to increase the value of self-service web portals.

HSO built a centralized solution that provides real time personalized support and will help your business optimize operational costs. With the Dynamics 365 OmniChannel solution your business will be able to deliver 24x7 automated customer support, save customer service costs and improve user experience.

Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 to enable organizations to instantly connect and engage with their customers across digital messaging channels.

The OmniChannel Offering Includes:

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Developing and deploying true omnichannel solutions are critical to the success of any organization that provides customer service to its customers. Interested in talking to our experts? Please send us your details and we will get in touch with you.

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