Entry level opportunities at HSO

Are you a bright, motivated recent graduate or young professional with up to 3 years of work experience, eager to kickstart your career in technology? HSO offers you the chance to learn the fundamentals and enjoy a steep learning curve.

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Grow at HSO

Our talented global community supports international businesses across various sectors, including manufacturing, retail, financial services, professional services, and the public sector. We thrive on collaboration and innovation, and we’re looking for bright minds to join us on this exciting journey.

Why join HSO?

  • An innovative environment: As a graduate at HSO, you’ll work in an innovative, international environment.
  • Business transformation: We’re not just consultants; we’re business transformation partners. We help clients work smarter and more efficiently by leveraging Microsoft technology to optimize their performance and processes.
  • Industry exposure: Working with diverse companies and brands allows you to gain industry knowledge and experience quickly. At HSO, your career trajectory can skyrocket as you contribute to real-world solutions.

Our Graduate Programs provide the best start to your career

Our Graduate and Young professional Programs get you prepared for a successful career in IT and business consultancy. After completing one of these programs, you will join an high-performing team, dedicated to delivering solutions and we will continue to invest in your ongoing training, learning and career development.

Intensive 3-6 weeks training program

The HSO Masterclass takes place in Veenendaal (Netherlands) where we deliver an intensive training program especially for our junior consultants. Following the Masterclass you will be optimally prepared for your career in consulting and at the same time you will build up your international network with other HSO colleagues.

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Employee stories and blogs

Meet our young professionals

Jolijn Hurkens
Young Professional

Meet Young Professional Jolijn

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Florian Jung
Consultant Microsoft Dynamics 365

Meet Florian Jung - from consultant to presales at HSO

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Hatice Aydın
D365 Consultant | HSO International

Hatice Aydın, planting the seeds for success at HSO

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Kevin Kotzab
Consultant Microsoft Dynamics 365 CE

From graduate to CRM Consultant in under two years

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Sam Yeo
Graduate Consultant

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

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Hilde van der Meulen
Lead Consultant | HSO Netherlands

Meet Hilde van der Meulen, the ever-evolving mindset

Read story

Join the journey

Entry Level Opportunities

US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Lead SCM Consultant

As a D365 Lead Supply Chain Consultant you can expect to... Provide business and application consultancy to our clients   Leads discussions with the client and project teams during the Project Design meetings   Implement and configure supply chain modules of D365 F&O  Carry out prototyping plans, procedure documentation and communicate with project team   Define D365 F&O functional requirement and design documents that developers can use for enhancements   Perform advanced configuration and customization of the Dynamics 365 solution   Manages the testing and QA phases of a project for HSO; Test enhancements for end-user acceptance and accuracy    Organizes the communication between the test teams and technical/functional resources for resolution   Use provided methodologies to deliver successful projects   Identify opportunities to improve the use of the solution   Train power users and end users on efficient use of the solution, share ‘tips and tricks’   Travel to client-site when necessary    Sound interesting? If so, you’ll have…  Bachelor’s Degree in Supply Chain, Logistics, Engineering, or related required   4+ years experience as a D365 F&O Supply Chain Consultant   Experience participating in all stages of multiple D365 F&O implementation projects    Successfully implemented the following modules: Products and Inventory, Procure to pay, Order to cash, Warehouse management, Transportation management, Master planning, demand and supply forecasting, Intercompany trade, Enterprise Asset Management   Expertise in writing functional specification, gap document and training materials   Ability to organize and managed the resources during the Testing phase   Ability to triage and fix bugs/issues and utilize MS provided technical resources   D365 F&O Supply Chain certifications highly desired   Flexibility to travel as the needs of clients and our business dictate   You’re great at…   Developing strong functional, analytical, presentation, documentation, training and interpersonal skills   Building relationships with clients and partners   Prioritizing tasks and communicating commitments   Working in a highly collaborative team environment    Solving complex problems with creative solutions   Learning new concepts quickly and thoroughly   Promoting the mission and Shared Values of our company   Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    Check out the reasons why people love to work for us or browse more opportunities on our careers page!    HSO is an Equal Opportunity Employer.             

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Enterprise Solution Architect

As an Enterprise Solution Architect, you can expect to... Draw upon your diverse knowledge of Microsoft solutions such as Azure, D365 F&O, CE, Power Platform, Data, AI/ML, etc. to highlight integrated, scalable solutions for clients  Develop and cultivate the relationship between HSO and clients through discovery meetings, whiteboarding sessions, and technical analysis, positioning HSO as an effective partner in uncovering realistic solutions to our clients’ needs  Work with prospects and clients to determine the scope of work, and technology approaches, to create an overall enterprise architecture  Provide supplementary details such as proof-of concepts or demonstrations that validate client’ strategic vision, business requirements, and objectives to create a compelling value proposition that supports decision-making   Assist in the development of Microsoft-based capabilities for clients: outlining not only best practices and technical innovations, but also showing how it can be optimized to meet our clients' business needs  Define stakeholder breadth and engagement, meeting key decision makers at their level: from architectural and solution scoping to developing a technology strategy that aligns with the organization's broader financial goals  Apply your industry or product knowledge to communicate understanding of the environment or industry in which the client operates, unique needs, or constraints/opportunities of the legacy landscape Understanding of emerging AI-enabled development capabilities (e.g., GitHub Copilot, Azure AI services) and experience guiding how these technologies are incorporated into enterprise architecture, engineering platforms, and modern delivery practices. You’re great at…  Using a consultative approach to drive HSO business  Collaborating closely with clients, stakeholders, and internal teams to capture the clients’ overall strategic visions, matching up the technology to the requirements  Working closely with clients to understand their business needs and helping them to implement it into scalable, efficient, and effective solutions     Assessing the feasibility of new processes or technologies within a business, making appropriate technology choices for the customer to support the architectural requirements and principles  Collaborating with multiple internal and external stakeholders simultaneously including sales teams, practice leads and delivery teams  Understanding the full range of the landscape in which the client operates (business, geography, regulatory, etc.) and be able to use this in the definition and validation of the architecture  Staying updated on the latest trends, advancements, and competitive landscape within the Microsoft ecosystem  Sound interesting? If so, you’ll have…   Degree in Business, Computer Science, Engineering or a related discipline or equivalent education  5+ years of experience in selling Microsoft Cloud and/or Microsoft Dynamics Business Applications or related services  At least one implementation with documentation in the role of Enterprise Architect implementing Microsoft solutions such as Azure, D365 F&O, CE, Power Platform, Data, AI/ML, etc   Expert level in at least one core area of Microsoft solutions with broad understanding of all the elements of the Microsoft technology platform  Excellent presentation and demonstration skills  Demonstrated experience in customer-facing consulting roles interacting with IT-leaders, product owners, C-level, Executive Sponsors, and business users  Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions  Prior sales experience selling Enterprise Solutions, preferably Microsoft  Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more      The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   Check out the reasons why people love to work for us or browse more opportunities on our careers page!    HSO is an Equal Opportunity Employer. 

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 Lead Finance Consultant - Managed Services

As a D365 F&O Lead Finance Consultant you can expect to…  Deep, hands-on knowledge of Microsoft Dynamics AX and Microsoft Dynamics 365 Finance & Operations A strong ability to build and maintain long-term client relationships while providing high-quality ongoing support Experience implementing and supporting key Finance modules including General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Management Reporter, and Project Accounting The ability to analyze existing business processes and recommend improvements using Dynamics 365 Finance capabilities, identifying opportunities for automation, streamlining workflows, and optimizing system usage Expertise developing clear and comprehensive functional specifications, gap analyses, and training documentation Proven experience troubleshooting, resolving, and documenting system issues accurately and efficiently A strong understanding of system integrations and coordinating batch job schedules Excellent organizational and prioritization skills to manage multiple tasks and deadlines effectively Professional communication skills that enable you to influence, problem-solve, and collaborate with stakeholders The ability to build productive, collaborative relationships with individuals and teams across all organizational levels Experience implementing and supporting Treasury Automation Suite solutions (e.g., SKG) (preferred) Ability to partner with technical teams to design and implement customizations and integrations aligned with business requirements Participation in multiple end-to-end Dynamics 365 Finance implementations, including design, testing, and go-live support A disciplined approach to root cause analysis, ensuring issues are resolved sustainably and do not recur Exposure to AP Automation initiatives (preferred) You’re great at…  Providing ongoing application support within a managed services delivery model, including issue triage, root cause analysis, and minor system enhancements Communicating clearly and effectively with both technical and non-technical stakeholders Demonstrating confidence, professionalism, and sound judgment while maintaining composure in fast-paced client and consulting environments Working independently and collaboratively across cross-functional teams to support both employees and clients Managing time effectively, balancing multiple priorities and deadlines while operating with minimal supervision in dynamic environments Prioritizing and triaging multiple client issues within a managed services environment while maintaining responsiveness and quality Taking ownership of client challenges and guiding issues to resolution across functional and technical teams Staying composed and thinking clearly under pressure Developing thoughtful, creative solutions to complex business and system challenges Prioritizing client satisfaction while delivering high-quality support and outcomes Embracing continuous learning and proactively exploring new technologies Representing and promoting company values in daily interactions with colleagues and clients Sound interesting? If so, you’ll have…  Bachelor’s degree in Accounting or a related field (CPA preferred) At least 7-10 years of experience working with D365 for Finance and Operations/Dynamics AX solutions A desire to take on the challenges of D365 consulting without the travel requirements (this role is fully remote) Experience taking ownership of production environments and guiding issues to resolution across functional and technical teams Exposure to advanced financial configurations such as fund accounting, encumbrance accounting, budget planning, and public sector finance processes is a plus Familiarity with data management tools and processes in Dynamics 365 Finance environments is a plus The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.  

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US Remote

Data & AI

Data Engineer

As a Data Engineer you can expect to…   Design and develop data pipelines and ETL processes to ingest, transform, and load data from various sources into data warehouses or data lakes  Build and maintain data models and data structures to support analytical and reporting needs  Work with data scientists and analytics teams to help deploy data solutions and machine learning workflows  Collaborate with cross-functional teams to integrate data engineering solutions into client applications and systems  Support optimization and tuning of data pipelines and systems for performance and scalability  Help ensure data quality and integrity throughout the data lifecycle  Stay current with industry trends and best practices in data engineering and apply them to improve data processing efficiency  Participate in project and client meetings and support successful delivery of solutions  Follow best practices, security guidelines, and compliance requirements      You’re great at…   Handling multiple projects/tasks simultaneously  in a team environment  Managing multiple tasks and priorities in a collaborative team environment  Building efficient pipelines to move data from source systems such as D365 F&O, CE, Salesforce, Workday, or SAP  Creating reusable data extraction, transformation, and loading processes using Azure Data Factory or Synapse  Supporting improvements to data flows to increase throughput and reliability for downstream systems  Working with Azure Data Factory (ADF) or Synapse to build pipelines using cloud and on-prem data sources for full and incremental loads into ADLS  Using PowerShell scripting and ARM templates (or learning quickly)  Understanding core cloud concepts such as IaaS, PaaS, and SaaS  Supporting CI/CD and automation workflows in cloud environments  Ensuring data quality and helping maintain data infrastructure for analytics and reporting  Solving problems methodically and learning new concepts quickly  Ensuring data quality and integrity throughout the data lifecycle  Prioritizing the development and implementation of data pipelines, ETL processes, and data infrastructure to support data analytics and reporting needs  Working in a highly collaborative team environment     Ensuring project deliverables meet quality standards  Solving complex problems with creative solutions    Learning new concepts quickly and thoroughly    Promoting the mission and Shared Values of our company       Sound interesting? If so, you’ll have…   Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)  2–4 years of experience with data platforms, data warehouses, Data Lakes, and ETL  Hands-on experience with some of the following: ADF, Spark, Databricks, Python, Azure Synapse, ADLS, Azure Functions  Exposure to performance tuning and optimization in Databricks or Synapse (preferred, not required)  Familiarity with Delta Lake concepts such as delta tables, schema evolution, or SCD (nice to have)  Understanding of data concepts such as data governance, metadata, or data quality  Experience working with SQL / T-SQL  Familiarity with Git/GitHub and modern development practices  Knowledge of data modeling and data integration patterns  Strong analytical and problem-solving skills  Good communication and collaboration skills  Ability to work with clients and internal teams to deliver solutions    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer. 

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US New York

Consulting & Advisory

Functional Consulting Analyst

Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI enabled development practices, and applied business scenarios.      Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, coaching, and professional development to support your growth as a functional consultant.     As an Analyst, you can expect to…  Support senior consultants across all phases of client engagements, including analysis, discovery, solution design, configuration, data migration, testing, training, and deployment.  Participate in solution design sessions and customer workshops; capture clear business requirements and assist in drafting functional specifications.  Support the creation and implementation of solutions that help clients run, manage, and optimize their core business processes.   Document “as-is” and “to-be” business processes and help create process flows and functional diagrams.  Assist with functional configuration across business areas such as finance, operations, or supply chain, based on project needs and educational background.  Learn and apply the application design process, understanding how business requirements translate into system configuration.  Contribute to the creation of functional documentation, test scripts, and training materials.  Execute test scenarios, document results, and support system testing and user acceptance testing (UAT).  Provide end user training support and assist with both basic and advanced training sessions.  Support post go-live activities, including troubleshooting, process clarification, and user adoption.  Apply consulting methodologies, delivery processes, and best practices learned through the Masterclass program.  Participate in internal training, knowledge sharing sessions, and team collaboration activities.  Prepare workshop materials, prototypes, or simple demo environments with guidance.  Travel to client sites when required.  This is a New York City based role and requires regular attendance in the office.    Sound interesting? If so, you'll have…  Bachelor’s degree in Accounting, Supply Chain, Finance, Business Administration, or a related business field.  Strong understanding of business analysis, accounting fundamentals, supply chain concepts, or both, sufficient to participate meaningfully in client discussions.  Internship or project experience in accounting, supply chain, operations, business analysis, or related business roles.  Ability to understand client business needs and translate them into clear functional system requirements.  Exposure to AI tools or AI supported workflows (e.g., Copilot, Claude, academic AI projects) and a willingness to adopt AI enabled ways of working.  Strong analytical, documentation, communication, presentation, and interpersonal skills.  Ability to learn new business processes, technologies, and concepts quickly in a consulting environment.  Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM systems (Microsoft, SAP, Oracle, NetSuite, Salesforce, etc.).     You’re great at…  Prioritizing tasks, managing multiple workstreams, and communicating progress clearly.  Working collaboratively in a team environment while contributing independently with supervision.  Solving complex business problems using structured and creative thinking.  Learning new concepts quickly and applying them accurately.  Building trusted relationships with teammates, clients, and project partners.  Demonstrating professionalism, accountability, and alignment with shared company values.  Bringing a curious, proactive, and growth-oriented mindset to your work.   

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US New York

Consulting & Advisory

Technical Consulting Analyst

Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI-enabled development practices, and applied business scenarios.     Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, technical coaching, and professional development to support your growth as a technical consultant.     As an Analyst, you can expect to…  Assist senior consultants with tasks and components of project implementations, including analysis, discovery, solution design, data migration, testing, documentation, training, and deployment.   Assist with configuration and customization of Microsoft business applications to support client business requirements.  Participate in joint application design (JAD) sessions, customer workshops, and technical discussions; capture accurate notes and follow up on assigned action items.   Develop low code solutions using tools such as Power Apps, Power Automate, or related platform capabilities, with guidance from senior team members.  Support data migration activities, including data preparation, mapping, validation, and issue resolution.  Contribute to integrations, troubleshooting, and basic debugging activities under the direction of senior consultants.  Define and execute test scenarios, document results, and support user acceptance testing (UAT) and environment readiness.  Prepare prototypes, demos, or sandbox environments for internal or client facing sessions.  Learn and apply consulting methodologies, delivery processes, and technical best practices.  Participate in internal training, knowledge sharing sessions, and team collaboration activities.  Travel to client sites as required.  This is a New York City based role and requires regular attendance in the office.     Sound interesting? If so, you'll have…  Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field.   Foundational understanding of development concepts such as object oriented programming, APIs, and cloud based applications.  Exposure to development or configuration technologies such as C#, .NET, SQL, JavaScript, Power Platform, or similar tools (academic, internship, or project experience accepted).   Experience with or hands on exposure to AI assisted development, such as Copilot tools, low code AI builders, or AI related academic or project work.   Strong analytical, troubleshooting, documentation, and problem solving skills.  Ability to translate technical requirements into clear, actionable development tasks.  Internship or project experience in software development, IT projects, system configuration, or related areas (preferred, not required).  Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM platforms (Microsoft, SAP, Oracle, Salesforce, NetSuite, etc.)     You’re great at…  Breaking down technical problems into manageable steps and following through on commitments.  Learning new tools, platforms, and technologies quickly—especially cloud and AI enabled solutions.  Collaborating with teammates, asking thoughtful questions, and communicating progress clearly.  Balancing attention to detail with the ability to adapt in a fast-paced consulting environment.  Working independently with supervision while contributing to overall team success.  Demonstrating professionalism, accountability, curiosity, and alignment with shared company values.    

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Functional Solution Architect - Managed Services

As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Dynamics 365 CE Engagement Manager

As an Engagement Manager you can expect to…  Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at…  Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require   The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.  

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