Employee stories and blogs
Meet our young professionals
Jolijn Hurkens
Young Professional
Entry level opportunities at HSO
Are you a bright, motivated recent graduate or young professional with up to 3 years of work experience, eager to kickstart your career in technology? HSO offers you the chance to learn the fundamentals and enjoy a steep learning curve.
Grow at HSO
Our talented global community supports international businesses across various sectors, including manufacturing, retail, financial services, professional services, and the public sector. We thrive on collaboration and innovation, and we’re looking for bright minds to join us on this exciting journey.
Why join HSO?
- An innovative environment: As a graduate at HSO, you’ll work in an innovative, international environment.
- Business transformation: We’re not just consultants; we’re business transformation partners. We help clients work smarter and more efficiently by leveraging Microsoft technology to optimize their performance and processes.
- Industry exposure: Working with diverse companies and brands allows you to gain industry knowledge and experience quickly. At HSO, your career trajectory can skyrocket as you contribute to real-world solutions.
Our Graduate Programs provide the best start to your career
Our Graduate and Young professional Programs get you prepared for a successful career in IT and business consultancy. After completing one of these programs, you will join an high-performing team, dedicated to delivering solutions and we will continue to invest in your ongoing training, learning and career development.
Intensive 3-6 weeks training program
The HSO Masterclass takes place in Veenendaal (Netherlands) where we deliver an intensive training program especially for our junior consultants. Following the Masterclass you will be optimally prepared for your career in consulting and at the same time you will build up your international network with other HSO colleagues.
Read story
Florian Jung
Consultant Microsoft Dynamics 365
Meet Florian Jung - from consultant to presales at HSO
Hatice Aydın
D365 Consultant | HSO International
Hatice Aydın, planting the seeds for success at HSO
Kevin Kotzab
Consultant Microsoft Dynamics 365 CE
From graduate to CRM Consultant in under two years
Sam Yeo
Graduate Consultant
From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Hilde van der Meulen
Lead Consultant | HSO Netherlands
Meet Hilde van der Meulen, the ever-evolving mindset
Join the journey
Entry Level Opportunities
Microsoft D365 F&O PMA Functional Solution Architect
As a D365 F&O PMA Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams but specifically with the PMA (Project Management & Accounting) module Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at… Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field CPA strongly preferred but not required at this time 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems 3+ full cycle implementations of the PMA module within Dynamics 365 F&O Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
Microsoft D365 F&O Finance Functional Solution Architect
As a D365 F&O Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at… Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field; CPA strongly preferred 8+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications preferred Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
Azure Cloud Architect
HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation. Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate. Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring. Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds. Azure Migration Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts. Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning. Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout. Identity & Security Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance. Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design. Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements. Automation, IaC & CI/CD Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams. Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks. Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks. Observability, Resilience & FinOps Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting. Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets. Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps. Consulting & Client Engagement Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders. Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams. Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews. Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation. Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection. Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates. You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security. Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization. Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation. Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines. Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN. Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts. Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks. AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring. Proficiency in PowerShell and Azure CLI; Python is a plus. Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include: Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover. Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview. Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience. AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric). Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management. Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100) Microsoft Certified: DevOps Engineer Expert (AZ-400) Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
Manager, Total Rewards
Position Summary At HSO, how we pay and support our people reflects how much we value them. As Manager, Total Rewards, you will own the strategy behind our compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with our business goals. This is a hands-on leadership role. In the near term, you'll also personally manage payroll and benefits operations for our 400+ person remote workforce, while building the case for - and hiring - a Coordinator to support you. Once that hire is in place, you'll shift fully into a strategic total rewards leadership role. We're looking for someone who can operate at both altitudes: comfortable owning compensation strategy and compliance at the executive level, and equally comfortable rolling up their sleeves to keep payroll and benefits running accurately in the meantime. Key Responsibilities Total Rewards Strategy Own the design, competitiveness, and compliance of compensation and benefits programs across the organization. Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings that support retention and business goals. Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling for leadership. Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy. Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process. Lead pay equity analyses and FLSA classification reviews. Payroll & Benefits Leadership (Near Term) Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance across jurisdictions. Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates. Serve as the primary point of contact for employee payroll and benefits questions. Prepare ACA reporting and 401(k) audit documentation. Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions Building the Function Define and hire for the future Payroll & Benefits Coordinator role. Transition operational work to the Coordinator once hired, retaining strategic oversight. Build a scalable total rewards function positioned for HSO's long-term growth. What You'll Bring to the Team 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience. Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred. Demonstrated experience with multi-state payroll tax compliance. Deep knowledge of ERISA, ACA, FMLA, and pay transparency law. Comfort operating at both a strategic and hands-on level — this role requires both, especially early on. CPP, CEBS, or SHRM-SCP/SPHR is a plus. Why You'll Succeed You see total rewards as a lever for business performance, not just administration. You're comfortable building something from the ground up, including your own future team. You bring rigor and precision to compliance work without losing sight of the bigger strategic picture. Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
Manager, Total Rewards
Position Summary At HSO, how we pay and support our people reflects how much we value them. As Manager, Total Rewards, you will own the strategy behind our compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with our business goals. This is a hands-on leadership role. In the near term, you'll also personally manage payroll and benefits operations for our 400+ person remote workforce, while building the case for - and hiring - a Coordinator to support you. Once that hire is in place, you'll shift fully into a strategic total rewards leadership role. We're looking for someone who can operate at both altitudes: comfortable owning compensation strategy and compliance at the executive level, and equally comfortable rolling up their sleeves to keep payroll and benefits running accurately in the meantime. Key Responsibilities Total Rewards Strategy Own the design, competitiveness, and compliance of compensation and benefits programs across the organization. Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings that support retention and business goals. Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling for leadership. Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy. Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process. Lead pay equity analyses and FLSA classification reviews. Payroll & Benefits Leadership (Near Term) Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance across jurisdictions. Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates. Serve as the primary point of contact for employee payroll and benefits questions. Prepare ACA reporting and 401(k) audit documentation. Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions Building the Function Define and hire for the future Payroll & Benefits Coordinator role. Transition operational work to the Coordinator once hired, retaining strategic oversight. Build a scalable total rewards function positioned for HSO's long-term growth. What You'll Bring to the Team 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience. Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred. Demonstrated experience with multi-state payroll tax compliance. Deep knowledge of ERISA, ACA, FMLA, and pay transparency law. Comfort operating at both a strategic and hands-on level — this role requires both, especially early on. CPP, CEBS, or SHRM-SCP/SPHR is a plus. Why You'll Succeed You see total rewards as a lever for business performance, not just administration. You're comfortable building something from the ground up, including your own future team. You bring rigor and precision to compliance work without losing sight of the bigger strategic picture. Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
Data Solution Architect
As a Data Architect at HSO, you will design, govern, and implement modern data architectures that empower our clients to leverage their data for analytics, reporting, AI, and business transformation. You will define data models, integration patterns, governance standards, and architectural best practices while collaborating closely with Data Engineers, Consultants, and client technical and business stakeholders. As a Data Architect you can expect to… Design scalable, secure, cloud-based data architectures using Azure Data Lake, Azure SQL, Synapse, Fabric, Databricks, and related Microsoft data services. Define enterprise-ready data models, data flows, integration patterns, governance frameworks, and development standards. Lead discovery and design workshops with client stakeholders to translate business requirements into technical data solutions. Oversee and guide data engineering teams during the build phase to ensure alignment with architectural standards. Establish and maintain metadata, lineage, data quality, and governance processes leveraging Microsoft Purview or similar tools. Conduct architectural reviews, performance tuning, and optimization of data systems. Communicate design decisions, risks, tradeoffs, and solution approaches clearly to both technical and non-technical audiences. Stay current with emerging data technologies, architectural patterns, and Microsoft cloud advancements. You're great at... Structuring complex data challenges into clear, scalable architectural approaches. Explaining technical concepts simply and effectively to business stakeholders. Designing with both long-term scalability and real-world delivery constraints in mind. Bringing order to ambiguity — defining frameworks, standards, and processes where none exist. Collaborating with cross‑functional teams and guiding technical contributors. Identifying inefficiencies and recommending strategic improvements. Balancing innovation with practicality in solution design. Seeing both the “big picture” and the technical details that make it possible. Requirements: Bachelor’s degree in Computer Science 5+ years of experience designing and implementing enterprise data architectures. Strong proficiency with Azure data services (Synapse, ADF, Fabric, Databricks, ADLS, Azure SQL, etc.). Deep understanding of data modeling methodologies (Kimball, Inmon, Data Vault). Experience implementing governance frameworks, including metadata, lineage, quality, and security. Proficiency in SQL and familiarity with Python or Scala. Experience delivering data modernization, cloud migration, or analytics platform projects. Strong communication skills and ability to work cross-functionally with engineering and business teams. Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. Salary: $166,754/yr. Please email resume to: HSO Enterprise Solutions at kramerini@hso.com
Director of Learning & Development
The Director of Learning & Talent Development leads talent development, learning strategy, performance management, leadership development, and career development for HSO US. This role partners closely with HR Business Partners, business leaders, global Talent and AI enablement partners, and the broader HR leadership team to align people strategies with business outcomes across all service lines. The Director drives a culture of continuous learning, leadership readiness, employee growth, and organizational effectiveness while ensuring development programs are scalable, practical, and aligned to business priorities. As the Director of Learning & Development, you can expect to… Learning Strategy & Program Delivery Develop and implement a forward-looking learning and development strategy aligned with HSO US business goals, workforce needs, and talent priorities. Design scalable learning programs that address technical, professional, leadership, and role-based development needs across the organization. Partner with HSO Academy, subject matter experts, business leaders, and external vendors to deliver high-impact training experiences. Own the curriculum strategy and execution for HSO US Masterclass, including organizing the schedule, confirming curriculum, lining up trainers, preparing facilitators, setting expectations for all stakeholders, and ensuring the program delivers a cohesive, valuable learning experience for participants. Ensure employees have access to relevant learning resources at the right time to support growth, readiness, career mobility, and business priorities. Maintain and evolve learning paths and curricula based on employee feedback, manager input, program outcomes, and changing business needs. Partner with HRBPs to help employees understand and apply the Career Framework, professional competencies, and leadership competencies, including expectations for growth, readiness, and promotion decisions. Performance Management & Talent Development Own and continuously enhance the performance management process, including goal setting, reviews, calibration, manager enablement, and talent development activities, ensuring the process aligns with business needs and supports stronger organizational performance. Guide HRBPs and managers in facilitating mid-year and annual performance review processes with consistency, clarity, and accountability. Identify high-potential talent and skill gaps and launch targeted development initiatives, including mentoring, stretch assignments, and role-based development opportunities. Ensure performance management practices drive growth, accountability, recognition, and meaningful performance conversations across the organization. Partner with team leaders and global partners to develop, maintain, and improve Career Development Pathways that support employee growth and internal mobility. Design and deliver impactful learning resources and development programs that equip managers and coaches to provide effective career guidance, meaningful feedback, and practical support for employee growth. Leadership Development & Succession Planning Embed HSO's leadership development framework into key people processes, including recruiting, onboarding, performance management, promotion, compensation, and succession planning. Create and execute practical plans to identify high performers, high-potential talent, and successor candidates across the organization in partnership with HRBPs and business leaders. Partner with HRBPs to gather and validate talent insights, including identifying emerging leaders and top performers who should be reviewed as part of talent and succession planning discussions. Develop and monitor individualized development plans for high-potential employees and successor candidates, ensuring plans are aligned to future role requirements and business needs. Facilitate talent review processes to ensure high-potential employees are visible to the ELT, appropriately retained, positioned in growth roles, and supported with meaningful development opportunities. Monitor leadership pipeline health, succession readiness, and retention risk to help ensure the organization has the talent needed to support future growth. Cross-Functional Collaboration Partner with service line leaders to align learning, development, and performance priorities with business needs. Collaborate with Resource Management and Talent Acquisition on workforce planning, internal mobility, onboarding, and skill-building priorities. Maintain strong communication with the SVP, HR and executive leadership team on talent development priorities, risks, progress, and outcomes. Deliver and report on QPR expectations, outcomes, and related talent development commitments. Microsoft AI Partner Program Skilling Strategy & Support Partner with the global Director of AI Capability & Enablement to support the execution of HSO's AI learning, capability, and enablement strategy across HSO US. Collaborate with the global AI enablement leader on the AI learning framework, role-based AI learning paths, and approaches to measuring AI competency and readiness across the organization. Support Microsoft partner program skilling initiatives that help HSO meet partner designation, specialization, competency, and certification-related requirements. Partner with HSO Academy and global enablement stakeholders to improve reporting, data accessibility, and visibility into Microsoft learning progress and program outcomes. Support adoption of Microsoft skilling resources and learning platforms, including Microsoft ESI, LevelUp, Microsoft Titan Skilling Academy, and Partner Center reporting, where applicable. Work with business leaders, HRBPs, HSO Academy, and global partners to embed AI capability expectations into learning, career development, performance management, and workforce planning processes. Measurement & Continuous Improvement Establish metrics to assess the impact of learning, talent development, performance management, leadership development, and AI capability initiatives. Track training completion, performance trends, engagement outcomes, retention indicators, AI competency progress, and other relevant business and workforce metrics. Provide regular reporting to leadership on program outcomes, adoption, effectiveness, and return on investment. Continuously improve programs based on data, feedback, business priorities, and emerging best practices. Ensure compliance with mandatory training requirements and support the rollout of relevant policy updates. You’re great at… Building trust and credibility with leaders and employees through strong relationships, sound judgment, and consistent follow-through Navigating sensitive conversations with professionalism, empathy, and discretion Balancing strategic thinking with hands-on execution in a fast-paced, professional services environment Applying HR policies and practices consistently while tailoring guidance to real-world business scenarios Analyzing people data and trends to proactively identify risks, opportunities, and solutions Managing multiple priorities with strong organization, attention to detail, and a solution-oriented mindset Partnering cross-functionally with HR Operations, L&D, Resource Management, and leadership teams to drive cohesive outcomes Acting with integrity and accountability while handling confidential and complex employee matters Sound interesting? If so, you’ll have… Bachelor’s degree in Human Resources, Organizational Development, Learning & Development, Business Administration, Education, or a related field required; Master’s degree preferred. 10+ years of progressive experience in Learning & Development, Talent Development, Organizational Development, HR Business Partnership, or related HR leadership roles. Proven experience designing and executing learning strategies, leadership development programs, career development resources, and scalable training solutions aligned to business priorities. Strong experience leading performance management processes, including goal setting, reviews, calibration, talent development, and manager enablement. Demonstrated experience supporting talent reviews, succession planning, high-potential employee identification, and development planning. Experience managing, coaching, or mentoring HRBPs, L&D professionals, or other HR team members. Prior experience working in a professional services organization required; experience in a consulting, technology services, systems integrator, or Microsoft partner environment strongly preferred. Familiarity with the Microsoft channel preferred, including an understanding of Microsoft Dynamics 365, Data & AI, Power Platform, Azure, or related solution areas. Experience partnering with senior leaders and cross-functional teams to align learning, talent, and workforce priorities with business outcomes. Strong ability to use data, feedback, and business metrics to assess program effectiveness and continuously improve talent development initiatives. Experience with performance management systems required; experience with PerformYard highly desired. The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
Lead D365 F&O Finance Consultant
As a D365 F&O Lead Functional Consultant, you can expect to… Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, with accountability for delivery outcomes, solution quality, and alignment to overall project objectives, owning defined solution areas while aligning to broader architectural direction Drive Business Process Analysis efforts for your domain, facilitating workshops, guiding discussions, and translating outcomes into structured functional designs Shape Fit/Gap decisions by evaluating business requirements against system capabilities, recommending solution approaches, and progressing decisions in the absence of complete information while identifying where architectural guidance is required Own and drive functional design decisions within your workstream, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior Configure and oversee configuration across Finance modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank), ensuring accuracy and alignment to business requirements Translate complex business processes into clear functional designs and configuration strategies that can be executed by delivery teams Coordinate across workstreams to manage dependencies, ensuring functional decisions align with integrations, data flows, and downstream system impacts Drive alignment within and across workstreams by identifying dependencies and escalating broader design conflicts, helping HSO maintain consistency in end-to-end solution behavior Contribute to broader solution design discussions by providing functional input on process transformation, data structures, and system behavior Identify and proactively manage risks related to functional design, data integrity, and process alignment within your domain Guide testing strategy for your workstream, ensuring validation aligns with business requirements and supports end-to-end solution integrity Support data migration activities by ensuring functional accuracy in mapping, transformation logic, validation, and reconciliation Lead client-facing discussions within your domain, providing clear recommendations, guiding stakeholders toward decisions, and navigating complex conversations with confidence Review and provide guidance on deliverables produced by junior consultants, reinforcing quality, consistency, and alignment to standards while leveraging team members effectively Support estimation and solutioning for defined workstreams, aligning scope, complexity, and delivery approach Progressively take on broader solution ownership, expanding beyond initial workstream responsibilities while increasing independence in functional design decisions You’re great at… Taking ownership of functional solution areas and driving them forward with increasing independence Operating effectively in complex, fast-paced consulting environments, balancing hands-on delivery with lead expectations while maintaining momentum despite ambiguity Connecting business processes to system capabilities and understanding how decisions impact upstream and downstream solution components Facilitating structured discussions that move stakeholders from requirements to decisions, even in ambiguous or evolving environments Balancing speed and quality by making thoughtful progress while maintaining alignment to standards and long-term solution integrity Navigating ambiguity by forming recommendations, validating assumptions, and knowing when to escalate broader design considerations Managing dependencies across workstreams and ensuring your area integrates cleanly into the broader solution Communicating effectively across business and technical audiences, translating complexity into clear, actionable direction Identifying risks early and addressing them before they impact delivery timelines or solution quality Supporting and mentoring junior team members by delegating effectively, providing guidance, and improving overall team output Operating with accountability and ownership, ensuring commitments are met and outcomes are delivered even within broader project constraints Strengthening consistency through structured documentation, attention to detail, and repeatable approaches Understanding how functional decisions contribute to overall solution success and client business outcomes Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field 5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) in complex implementation environments Deep functional experience across Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting Ownership of functional workstreams or defined solution areas within D365 F&O implementations, with accountability for delivery outcomes Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash Demonstrated ability to facilitate workshops, gather requirements, and translate business needs into structured functional designs Exposure to Fit/Gap analysis, configuration strategy, testing, and data migration across multiple phases of the project lifecycle Comfort operating within Microsoft partner or consulting delivery models, including structured methodologies and cross-functional team collaboration Confidence engaging in client-facing environments, contributing to solution discussions and guiding stakeholders toward decisions Working knowledge of the broader Microsoft ecosystem, including Power Platform, integrations, and Azure-based services Strong analytical, communication, and problem-solving capabilities, with the ability to manage multiple priorities in fast-paced environments Consistent ownership of work and follow-through on commitments within defined areas of responsibility Microsoft Dynamics 365 Finance certifications preferred Functional experience with the PMA (Project Management & Accounting) module preferred, but not required Willingness to travel as needed to support client engagements The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.