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Sanya Chhabra empowers teams to transform themselves digitally

With a passion for tapping into customers’ changing needs and meeting them, Sanya Chhabra empowers modern workplace teams to transform themselves digitally. 

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Sanya Chhabra
M365 Modern Workplace Architect

“I’d had 13 years’ experience working for multinational companies but this was the first time I’d worked in such a truly international environment, where over 40 nationalities come together in a rich blend of perspectives, ideas, and experiences. And that makes for such a stronger, global service offering.”

A passion for connecting across borders and boundaries

Sanya Chhabra is a key player in one of HSO’s fastest-growing cloud transformation teams. As a Modern Workplace Architect, she’s responsible for helping global companies manage all of their essential digital infrastructure and technologies  and people as effectively, efficiently and securely as possible. All during a time of great workplace change, as remote working – and all the data and digital challenges that brings – continues to become the business norm. And she’d only been with HSO for six months when we caught up with her.

Sanya’s HSO story starts back in September 2023 when her husband’s new job saw the couple leave their native India for a new life in Europe. As a Microsoft specialist with 13 years’ experience and a Modern Workplace Architect for six of those years, she wanted the move not only to mark a new, exciting chapter in her family life but also to develop her cross-cultural, problem-solving skills and her customer-first values in an international environment. Enter HSO and its talented global community.

Technical knowhow – and good communication skills

The digital workplace solutions that Sanya recommends to clients empower them to adapt to modern work trends equipped with robust security features, increase productivity, enhance collaboration, and reduce costs. They enable organizations to leverage technology to its fullest potential, driving innovation, productivity, and growth in today's fast-paced business environment.

Not surprisingly, therefore, Sanya’s up to date Microsoft technical proficiency is vital in her role. But, crucially, it’s her ability to explain technical concepts to customers and internal, cross-functional teams in a way that makes sense and lights up their world, which is key for success. Equally important is her ability to build strong relationships across teams and cultures and her start-to-finish project management prowess. Meanwhile, her curiosity for ongoing learning also perfectly matches HSO’s always learning, always evolving culture. And it’s a culture in which Sanya says she thrives.

US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Engagement Director

As an Engagement Director you can expect to... Serve as the executive leader for a portfolio of 3-5 strategic client accounts representing more than $10 million in total revenue, ensuring alignment between client objectives and HSO’s business goals.  Own overall client satisfaction, retention, and reference ability across assigned accounts while serving as the executive escalation point for critical client concerns and complex issues. Build and strengthen trusted relationships with client executives, sponsors, and key stakeholders, positioning HSO as a strategic advisor and long-term partner. Lead account planning efforts and growth strategies that expand revenue through additional services, solution offerings, and geographic opportunities. Partner closely with Sales, Delivery, Practice Leaders, and Solution Leads to identify, pursue, and close account expansion opportunities. Drive financial performance across assigned accounts by maintaining or exceeding profitability targets, utilization goals, and commercial objectives. Ensure strong commercial governance through disciplined change order management and minimal non-billable leakage of less than 2.5%. Identify opportunities to help clients achieve business growth objectives through broader adoption of Microsoft solutions and services. Oversee portfolio delivery performance, ensuring engagements meet client expectations, strategic goals, quality standards, and business outcomes. Review engagement health across financial performance, delivery quality, staffing, resource allocation, and risk management, while coaching Engagement Managers on proactive client communications, issue resolution, and mitigation strategies. Ensure consistent application of HSO delivery methodology, governance processes, and best practices across all client engagements. Provide executive account health reporting and quarterly business reviews while contributing insights and recommendations that improve engagement performance and delivery excellence. You’re great at... Building trusted executive relationships and influencing decision-makers across complex client organizations. Creating alignment between client business priorities, delivery outcomes, and commercial objectives. Leading strategic account planning and identifying opportunities for long-term growth and expansion. Driving client satisfaction while balancing business value, profitability, and delivery excellence. Navigating complex issues, serving as an effective escalation point, and guiding teams toward successful resolutions. Interpreting financial, operational, and delivery metrics to assess account health and inform decision-making. Coaching and developing client-facing leaders to strengthen stakeholder management, communication, and risk mitigation capabilities. Leading across multiple service lines and teams to deliver a consistent, high-quality client experience. Applying governance, accountability, and continuous improvement practices to improve engagement outcomes. Connecting client growth aspirations with innovative Microsoft-based solutions and transformation opportunities. Sound interesting? If so, you’ll have... Significant experience leading strategic client relationships, large-scale account portfolios, or enterprise programs within a consulting, professional services, or technology services environment. Demonstrated success managing complex client engagements involving multiple service lines, stakeholders, and delivery teams. Proven experience developing and executing account growth strategies that drive revenue expansion and improve client outcomes. Strong financial acumen with experience managing account profitability, utilization, margins, and commercial performance. Experience overseeing delivery governance, engagement performance, resource allocation, and risk management across large programs. A track record of building executive-level client relationships and serving as a trusted advisor to senior stakeholders. Experience partnering with Sales, Solution, and Delivery leaders to identify and close new business opportunities within existing accounts. Strong communication, presentation, and executive reporting skills, including experience leading quarterly business reviews and account health discussions. Experience working within Microsoft-focused consulting, cloud, business applications, data, AI, or digital transformation environments is highly desirable. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Digital Marketing & Campaign Specialist

  As a Digital Marketing & Campaigns Specialist, you can expect to... Execute integrated B2B marketing campaigns across email, web, landing pages, paid media, social channels, and other digital platforms that support new business growth, client expansion, account-based marketing initiatives, and HSO’s Microsoft partnership. Translate campaign briefs and go-to-market priorities into coordinated execution plans, timelines, assets, and deliverables that move campaigns from concept to launch efficiently and consistently. Build and launch campaign emails, landing pages, forms, audience segments, nurture programs, and digital customer journeys within HSO’s marketing technology ecosystem. Manage campaign execution from initial setup through launch, optimization, and performance reporting while ensuring a high-quality customer experience across all touchpoints. Execute digital programs that support events and field marketing initiatives, driving registrations, meetings, engagement, and post-event follow-up activities. Partner closely with Demand Generation, ABM, Alliance, Content, Marketing Operations, Sales, and other stakeholders to coordinate campaign activities and ensure successful delivery. Build, launch, manage, and optimize paid media programs across LinkedIn, Google, and other relevant digital platforms using the channels best suited to campaign goals and target audiences. Develop audience targeting strategies using account lists, CRM data, matched audiences, intent signals, retargeting tactics, and platform-specific capabilities to reach high-value B2B buyers. Continuously evaluate new channels, advertising platforms, formats, and targeting approaches, testing innovative ways to engage target audiences and improve marketing performance. Monitor campaign performance across the full funnel, analyze results, manage budgets and media spend, and provide actionable recommendations that improve engagement, conversion, lead progression, and pipeline contribution. You’re great at... Turning campaign strategies and briefs into coordinated, multi-channel marketing programs that drive measurable business outcomes. Managing campaign execution across multiple priorities, stakeholders, deadlines, and go-to-market motions with strong organization and attention to detail. Building, QA’ing, and optimizing emails, landing pages, forms, nurture journeys, and digital experiences with a focus on quality and performance. Developing audience targeting strategies that connect the right message to the right buyers at the right stage of the customer journey. Leveraging paid search, paid social, display, retargeting, and other digital advertising tactics to drive engagement and conversion. Using performance data, analytics, attribution, and campaign insights to identify opportunities and improve results. Collaborating cross-functionally with marketing, sales, content, alliance, and operations teams while independently owning campaign execution. Applying a test-and-learn mindset, proactively exploring emerging channels, technologies, and digital marketing opportunities. Staying current with changes in the digital advertising landscape and bringing forward innovative ideas that help expand HSO’s market reach. Sound interesting? If so, you’ll have... 3–5 years of hands-on experience in B2B digital marketing, demand generation, paid media, campaign marketing, or a related field. Demonstrated success executing integrated marketing campaigns from initial build through launch, measurement, and optimization. Hands-on experience building and optimizing campaigns within LinkedIn Campaign Manager and Google Ads. Experience across multiple paid media disciplines, including paid search, paid social, display, retargeting, programmatic advertising, account-based advertising, or similar digital marketing channels. Strong knowledge of B2B audience targeting strategies and experience identifying effective ways to reach specific buyer groups. Experience building emails, landing pages, forms, segmentation strategies, and nurture campaigns within a marketing automation platform. Strong understanding of B2B demand generation and how digital marketing activities influence lead progression, opportunity creation, and pipeline growth. Experience with campaign tracking, UTM management, digital analytics, conversion measurement, and marketing performance reporting. Experience managing multiple campaigns simultaneously and using data-driven insights to make recommendations and optimize outcomes. Strong attention to detail and the ability to independently manage campaign execution while collaborating across teams. Experience within B2B technology, SaaS, consulting, or professional services environments preferred. Experience marketing Microsoft technologies or working within the Microsoft ecosystem is a plus. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Marketing & Communications

Content Marketing Manager

  As a Content Marketing Manager you can expect to... Create and edit high-quality content across campaigns, web, email, social media, customer stories, thought leadership, and sales enablement initiatives. Own and manage the day-to-day U.S. social content calendar, with a strong emphasis on driving engagement through LinkedIn. Develop content that supports demand generation, account-based marketing (ABM), customer growth initiatives, and Microsoft alliance programs. Interview subject-matter experts, executives, customers, and partners to uncover insights and transform them into compelling, audience-focused stories. Build executive thought leadership and social content that reflects an authentic individual voice rather than generic corporate messaging. Partner with campaign and industry teams to translate complex Microsoft, AI, business applications, and transformation topics into clear, market-facing narratives. Repurpose long-form content and strategic assets into articles, social posts, emails, campaign copy, and other formats to maximize reach and impact. Support customer storytelling efforts and case studies that showcase measurable business outcomes and value delivered. Leverage AI tools thoughtfully to accelerate research, content ideation, repurposing, and production while maintaining a strong editorial standard and human perspective. Monitor content and social performance metrics and apply insights to strengthen future content strategies and execution. Ensure all content aligns with HSO’s brand, messaging, and editorial guidelines. You’re great at... Turning complex, technical topics into clear, engaging, and relevant content for business audiences. Writing and editing across multiple formats while maintaining a consistent voice and high editorial standards. Identifying compelling story angles and uncovering meaningful insights from technical or business-focused conversations. Interviewing executives, subject-matter experts, customers, and partners to capture authentic perspectives and expertise. Creating social media content that drives engagement and supports broader business objectives. Building authentic executive thought leadership and helping leaders communicate their unique points of view. Collaborating effectively with cross-functional teams to develop cohesive messaging and content strategies. Using strong editorial judgment to determine what content will resonate most with target audiences. Applying AI as a productivity tool while preserving originality, strategic thinking, and a distinctly human voice. Sound interesting? If so, you’ll have... 4+ years of experience in B2B content marketing, copywriting, communications, or a related field. Exceptional writing and editing skills with the ability to adapt content across a variety of formats and audiences. A portfolio demonstrating strong B2B content creation and storytelling across multiple channels and formats. Experience creating and managing content for LinkedIn and other social media platforms. Proven ability to make complex or technical subjects accessible and engaging without oversimplifying the message. Strong interviewing skills and the confidence to work directly with senior executives and subject-matter experts. Experience within technology, SaaS, consulting, or professional services environments, strongly preferred. Familiarity with Microsoft technologies, AI solutions, or business applications; experience in these areas is a plus. Strong editorial judgment and a demonstrated ability to identify and develop compelling stories. Experience using AI-enabled tools to support content development while maintaining high-quality editorial standards and original thinking. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Consulting & Advisory

Client Leader, Advisory

As an Advisory Transformation Consultant you can expect to... Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum. Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities. Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations. Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities. Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies. Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities. Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs. Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level. You’re great at... Translating organizational strategy into actionable transformation roadmaps tied to measurable business value. Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum. Designing future-state business processes that are both strategic and operationally practical. Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement. Connecting people, process, and technology decisions to tangible business outcomes. Influencing stakeholders and driving progress in complex environments without direct authority. Operating effectively between executive-level advisory conversations and hands-on delivery support. Communicating complex concepts clearly to executive, business, and project stakeholders. Solving complex business challenges with a collaborative and outcomes-focused approach. Sound interesting? If so, you’ll have... Bachelor’s degree in Business, Management, Organizational Development, or a related field. 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline. Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred. Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks. Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping. Excellent workshop facilitation, stakeholder management, and executive communication skills. Experience working across multiple engagements and navigating complex or ambiguous business environments. Experience within a Microsoft partner consulting environment. Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim. Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements. The Perks We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

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Agile, autonomous, open, entrepreneurial

Sanya is passionate about tuning into clients’ needs and giving them the best technical solution that all-important competitive edge, whatever that might be. She believes HSO’s entrepreurial, transparent,  and flat structure, where decision-making is decentralized and communication channels are streamlined, is key for delivering that customer-first service. “HSO’s structure fosters a culture of empowerment, enabling people at all levels to contribute ideas, take ownership of projects, and collaborate effectively. Everyone takes responsibility. Everyone is reliable. And because that’s so empowering, you’re continually motivated to do more, learn more and go the extra mile. It’s really rewarding.”

At the same time, she values a culture where she is empowered to do well without negatively compromising her work life balance. “I work hard to achieve the very best for my clients and colleagues, but it’s been made crystal clear to me from the start that my health and family life is the priority.”

That culture of trust is really embedded into the organisation – and in such a warm and positive way.

Sanya Chhabra M365 Modern Workplace Architect

Always looking ahead…

Joining HSO’s growing Modern Workplace team is giving Sanya an exciting opportunity to be at the forefront of global digital transformation journeys. And what about the future? It’s simple, if not necessarily easy. Sanya’s goal is to continue developing her skills and offering customers the best tailor-made cloud transformation solutions while growing her dynamic team. We’re looking forward to seeing you soar, Sanya!

why work at hso?

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