
Meet Young Professional Jolijn
The IT industry can be pretty intimidating, especially for those with no background in technology. However, Jolijn Hurkens' story shows how a supportive environment and a structured onboarding program can make a world of difference.

“IT is not just about programming behind a computer; it's about people, business processes and finding the right place within the system for the customer's needs.”
First steps at HSO
When Jolijn began her journey with the HSO Young Professional Program she was immediately embraced by a warm atmosphere. The induction day was filled with speed dating sessions with employees, and a series of presentations that gave a clear picture of the culture and people at HSO.
The following week she started the Master Class, an introduction to Microsoft's systems and the consulting world. Despite concerns about her non-IT background, Jolijn found the learning curve manageable, with knowledge conveyed at a comfortable pace.
The program emphasizes a balance of hard and soft skills, where the young professionals not only become familiar with the systems they will be working with, but also develop the communication skills needed to have effective conversations with customers.
A highlight for Jolijn was the business case exercise during the Master Class, where they worked together in a team to create a real life customer case and presented the solution to the trainers.
Working on a project
After the Masterclass, Jolijn started working on a project right away.
"I have now started in an after-sales project, dealing with customer service and field service. I really enjoy the customer contact and experiencing many different activities."
That she would have meetings with customers and provide training right away, Jolijn did not expect. "I just start on assignments that are open in the sprint and gradually I learn how things work in practice."


Fortunately, Jolijn gets a lot of support from her buddy Robin. “We work together most of the time, with Robin giving me assignments. Eventually we review the assignments together and he gives me tips and tricks on how I could do better. This suits my way of learning."

Why choose HSO as a Young Professional?
Looking back on her experience, Jolijn encourages future young professionals to look past any preconceptions about the IT industry. “IT is not just about programming behind a computer; it's about people, business processes and finding the right place within the system for the customer's needs.”
With the support of HSO and the knowledge gained during the Young Professional program, Jolijn looks confidently to the future. "What I like is to experience the start-up phase of a project and help outline the customer journey. I am ready to take on the challenges of the IT world and find my place in this dynamic sector."




From Business Applications to AI: HSO’s Transformation Story
For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we.

Data, AI, and a Second Brain

Curiosity, Creativity, and Data: Fardowsa’s Journey at HSO

Helping People Harness the Power of AI: Meet Aldrik

Driving Innovation in Data & AI: George’s Story at HSO

From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO

Spotlight on Ricardo Aldaco: Designing Smarter Solutions with Data & AI

Micro Interview with Grant Bean

Micro Interview with Sean Platt

Micro Interview with Nicola Hannay

“We’re becoming more international”
Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community?

HSO Academy: “We hire for attitude, we train for skills”
"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works.

Micro Interview with Saskia Lall

Micro Interview with Dan Rosehill

Micro Interview with Ben Coleman

From graduate to CRM Consultant in under two years

Meet Florian Jung - from consultant to presales at HSO

Turning unexpected opportunities into Gold at HSO

Meet our recruiters in Germany!
Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter.

Meet Erika Haverkamp, master of all trades at HSO International

Micro Interview with Touseef Zafar

Micro Interview with Matt Birtwistle

Micro Interview with Hector Hickmott

HSO UK announces the appointment of Craig Russell

Micro Interview with Julian Smith

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Micro Interview with Andy Clough

Collaborating with other business units
Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.

Culture at HSO
HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass. Two members of the core group, Behnud and Otto, share their insights.

Women in tech: From paper-based accounting to Head of Cloud Architecture
Employee Event: HSO International Says "Let's Meet at the Beach"

Collaboration in a multicultural team
Tanja van den Berg

The Journey to Lead Program
Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International

After 11+ years at HSO it still feels great to see our customers succeed

Ann-Sophie Schmid

An Architect's Vision: Building Business Value at HSO

HSO acquires Great Place to Work Certification

Nadja Ozegovic on Remote working

A day in the life of... Disary Nath Sarkar

Meet Young Professional Jolijn

Collega's in de spotlight
From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.

Meet Juan, Author and Innovator at HSO International

Meet Jandus Knoesen, HSO International's passionate problem-solver

Sanya Chhabra empowers teams to transform themselves digitally

With clear and personal vision, Peter van Haaften looks toward the future with HSO

A pathfinder of business possibilities at HSO International

Meet Tudor Radoi, who propels HSO clients to the next level

Hatice Aydın, planting the seeds for success at HSO

The way of working at HSO is completely different

Being output driven means HSO really suits me

Camilla Krog drives HSO International firmly towards success

Oksana Danyliak driven to reach her full potential at HSO International

An inside perspective of HSO's Young Professionals Program Journey
After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).

HSO offered me the opportunity to work in an international company

Meet Hilde van der Meulen, the ever-evolving mindset

A Strong ambition and Innovative HR Approach

Two enlightening weeks conducting BI training in Ghana

Meet Tulasi Sanil

Meet Namitha Suresh

Meet Shirish Dattapuram

Meet Paula Bianca Francisco - From Graduate to Manager

Meet Appasaheb Narasannavar

Miriam Clancy: From end-user to consultant

Driving performance at HSO and ever evolving his career

No problem is too large or small when you collaborate
ERP & CRM (e.g. D365 F&O, D365CE)
Microsoft D365 Lead Finance Consultant - Managed Services
As a D365 F&O Lead Finance Consultant you can expect to… Deliver high‑value functional and application support that helps clients maximize their investment in D365 F&O. Lead the resolution of complex functional issues by diagnosing root causes, replicating scenarios, and recommending sustainable solutions. Configure and enhance D365 F&O Finance modules to support evolving business processes. Partner closely with clients to understand business needs, identify improvements, and provide best‑practice recommendations. Manage and prioritize tickets, enhancements, and mini‑projects with minimal supervision. Develop functional requirement documentation and design specifications for enhancements. Perform and support unit testing, regression testing, and deployment activities for upgrades and solution changes. Collaborate with technical teams, solution architects, and cross-functional partners to ensure accurate design and delivery. Proactively monitor environments and assess opportunities for process efficiency, automation, and optimization. Guide clients through feature releases, hotfixes, and platform updates as part of ongoing lifecycle management. Provide end-user support and training to ensure adoption and correct use of the solution. Maintain strong client relationships built on trust, responsiveness, and superior service. Participate in after‑hours or on‑call rotations as needed to support critical client needs. Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting or related field; CPA preferred. 5+ years of experience as a Microsoft D365 F&O/Dynamics AX Finance Consultant. Hands-on experience supporting Finance modules including: General Ledger, AR, AP, Cash & Bank Management, Project Accounting, and reporting tools (Management Reporter/FRx). Experience working in a Managed Services, support, or application maintenance environment preferred. Deep knowledge of D365 F&O financial functionality and the ability to map solutions to business needs. Strong ability to analyze issues, perform root-cause analysis, and propose long-term solutions. Expertise in configuring and customizing D365 Finance functionality. Experience managing testing cycles, deployment processes, and post-deployment validation. Microsoft D365 F&O Financials certifications. Ability to manage multiple priorities in a fast-paced, client-facing environment. Excellent communication, stakeholder management, and documentation skills. You’re great at… Solving complex issues with creativity and a calm, client-centered approach. Building relationships with clients and internal partners. Prioritizing work and setting clear expectations. Thriving in a collaborative, team‑oriented approach to ongoing solution support. Distilling technical concepts into business-friendly language. Continually learning and adapting to product changes and new features. Promoting the mission and Shared Values of our company Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Data & AI
Data Engineer
As a Data Engineer you can expect to… Design and develop data pipelines and ETL processes to ingest, transform, and load data from various sources into data warehouses or data lakes Build and maintain data models and data structures to support analytical and reporting needs Work with data scientists and analytics teams to help deploy data solutions and machine learning workflows Collaborate with cross-functional teams to integrate data engineering solutions into client applications and systems Support optimization and tuning of data pipelines and systems for performance and scalability Help ensure data quality and integrity throughout the data lifecycle Stay current with industry trends and best practices in data engineering and apply them to improve data processing efficiency Participate in project and client meetings and support successful delivery of solutions Follow best practices, security guidelines, and compliance requirements You’re great at… Handling multiple projects/tasks simultaneously in a team environment Managing multiple tasks and priorities in a collaborative team environment Building efficient pipelines to move data from source systems such as D365 F&O, CE, Salesforce, Workday, or SAP Creating reusable data extraction, transformation, and loading processes using Azure Data Factory or Synapse Supporting improvements to data flows to increase throughput and reliability for downstream systems Working with Azure Data Factory (ADF) or Synapse to build pipelines using cloud and on-prem data sources for full and incremental loads into ADLS Using PowerShell scripting and ARM templates (or learning quickly) Understanding core cloud concepts such as IaaS, PaaS, and SaaS Supporting CI/CD and automation workflows in cloud environments Ensuring data quality and helping maintain data infrastructure for analytics and reporting Solving problems methodically and learning new concepts quickly Ensuring data quality and integrity throughout the data lifecycle Prioritizing the development and implementation of data pipelines, ETL processes, and data infrastructure to support data analytics and reporting needs Working in a highly collaborative team environment Ensuring project deliverables meet quality standards Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 2–4 years of experience with data platforms, data warehouses, Data Lakes, and ETL Hands-on experience with some of the following: ADF, Spark, Databricks, Python, Azure Synapse, ADLS, Azure Functions Exposure to performance tuning and optimization in Databricks or Synapse (preferred, not required) Familiarity with Delta Lake concepts such as delta tables, schema evolution, or SCD (nice to have) Understanding of data concepts such as data governance, metadata, or data quality Experience working with SQL / T-SQL Familiarity with Git/GitHub and modern development practices Knowledge of data modeling and data integration patterns Strong analytical and problem-solving skills Good communication and collaboration skills Ability to work with clients and internal teams to deliver solutions The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Consulting & Advisory
Functional Consulting Analyst
Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, coaching, and professional development to support your growth as a functional consultant. As an Analyst, you can expect to… Support senior consultants across all phases of client engagements, including analysis, discovery, solution design, configuration, data migration, testing, training, and deployment. Participate in solution design sessions and customer workshops; capture clear business requirements and assist in drafting functional specifications. Support the creation and implementation of solutions that help clients run, manage, and optimize their core business processes. Document “as-is” and “to-be” business processes and help create process flows and functional diagrams. Assist with functional configuration across business areas such as finance, operations, or supply chain, based on project needs and educational background. Learn and apply the application design process, understanding how business requirements translate into system configuration. Contribute to the creation of functional documentation, test scripts, and training materials. Execute test scenarios, document results, and support system testing and user acceptance testing (UAT). Provide end user training support and assist with both basic and advanced training sessions. Support post go-live activities, including troubleshooting, process clarification, and user adoption. Apply consulting methodologies, delivery processes, and best practices learned through the Masterclass program. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Prepare workshop materials, prototypes, or simple demo environments with guidance. Travel to client sites when required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in Accounting, Supply Chain, Finance, Business Administration, or a related business field. Strong understanding of business analysis, accounting fundamentals, supply chain concepts, or both, sufficient to participate meaningfully in client discussions. Internship or project experience in accounting, supply chain, operations, business analysis, or related business roles. Ability to understand client business needs and translate them into clear functional system requirements. Exposure to AI tools or AI supported workflows (e.g., Copilot, Claude, academic AI projects) and a willingness to adopt AI enabled ways of working. Strong analytical, documentation, communication, presentation, and interpersonal skills. Ability to learn new business processes, technologies, and concepts quickly in a consulting environment. Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM systems (Microsoft, SAP, Oracle, NetSuite, Salesforce, etc.). You’re great at… Prioritizing tasks, managing multiple workstreams, and communicating progress clearly. Working collaboratively in a team environment while contributing independently with supervision. Solving complex business problems using structured and creative thinking. Learning new concepts quickly and applying them accurately. Building trusted relationships with teammates, clients, and project partners. Demonstrating professionalism, accountability, and alignment with shared company values. Bringing a curious, proactive, and growth-oriented mindset to your work.
Consulting & Advisory
Technical Consulting Analyst
Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI-enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, technical coaching, and professional development to support your growth as a technical consultant. As an Analyst, you can expect to… Assist senior consultants with tasks and components of project implementations, including analysis, discovery, solution design, data migration, testing, documentation, training, and deployment. Assist with configuration and customization of Microsoft business applications to support client business requirements. Participate in joint application design (JAD) sessions, customer workshops, and technical discussions; capture accurate notes and follow up on assigned action items. Develop low code solutions using tools such as Power Apps, Power Automate, or related platform capabilities, with guidance from senior team members. Support data migration activities, including data preparation, mapping, validation, and issue resolution. Contribute to integrations, troubleshooting, and basic debugging activities under the direction of senior consultants. Define and execute test scenarios, document results, and support user acceptance testing (UAT) and environment readiness. Prepare prototypes, demos, or sandbox environments for internal or client facing sessions. Learn and apply consulting methodologies, delivery processes, and technical best practices. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Travel to client sites as required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field. Foundational understanding of development concepts such as object oriented programming, APIs, and cloud based applications. Exposure to development or configuration technologies such as C#, .NET, SQL, JavaScript, Power Platform, or similar tools (academic, internship, or project experience accepted). Experience with or hands on exposure to AI assisted development, such as Copilot tools, low code AI builders, or AI related academic or project work. Strong analytical, troubleshooting, documentation, and problem solving skills. Ability to translate technical requirements into clear, actionable development tasks. Internship or project experience in software development, IT projects, system configuration, or related areas (preferred, not required). Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM platforms (Microsoft, SAP, Oracle, Salesforce, NetSuite, etc.) You’re great at… Breaking down technical problems into manageable steps and following through on commitments. Learning new tools, platforms, and technologies quickly—especially cloud and AI enabled solutions. Collaborating with teammates, asking thoughtful questions, and communicating progress clearly. Balancing attention to detail with the ability to adapt in a fast-paced consulting environment. Working independently with supervision while contributing to overall team success. Demonstrating professionalism, accountability, curiosity, and alignment with shared company values.
ERP & CRM (e.g. D365 F&O, D365CE)
Microsoft D365 F&O Functional Solution Architect - Managed Services
As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
Dynamics 365 CE Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Project & Program Management
Program Manager
As a Program Manager you can expect to... Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk management Run complex, enterprise-level programs that adhere to a client’s strategic alignment Deliver program-level goals to achieve and maintain cross-project success Engage with senior stakeholders and executives to align program goals with business priorities Participate in or lead Design Sessions which are used to gather requirements from project stakeholders Lead steering committee meetings and facilitate communication with all parties involved Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes Identify opportunities for process and people improvements, contributing to the development of program management within HSO You’re great at… Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions Understanding change management, aligning program objectives with client expectations and strategic goals Building strategic relationships with clients and partners Providing input on architecture, integration, and deployment strategies Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree 10+ years of D365 ERP and/or AX implementation experience 8+ years of managing large ERP/CRM projects and development teams Previous experience in a Lead Consultant or PM role for a D365 implementation Proven experience in managing multi-million-dollar programs with complex delivery requirements Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders Experience with different SDLC project methodologies (such as agile and waterfall) Demonstrated ability to successfully manage project teams In-depth financial acumen Strong understanding of business processes/business process analysis Software development experience a plus, especially in Java and/or C# Working experience or knowledge of LCS and or VSTS PMP certification is highly desirable Proficiency in MS Project The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies such as Dynamics 365, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.