From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO

Meet Luciene Gomes – a former Data Apprentice who’s now a Consultant designing smart solutions across Azure and Dynamics 365. Her rapid growth at HSO is proof of what curiosity, mentorship, and hands-on learning can achieve.

Meet
Luciene Gomes
Data Consultant

“The pace of innovation is incredible. There’s always something new to learn, and I love the challenge of designing solutions that are not only technically sound but also intuitive for users.”

When Luciene Gomes joined HSO just over three years ago as a Data Apprentice, she never imagined how far, and how fast, her career would grow. Now a Data Consultant based in Manchester, Luciene plays a critical role in designing and implementing data solutions that connect Azure, Power Platform, and Dynamics 365. Her journey is a testament to the power of mentorship, continuous learning, and curiosity.

Luciene’s start at HSO came through the apprenticeship route, a path she describes as “transformative.” While completing the Data Technician Level 3 course, she gained real-world experience early on by working on live projects and receiving one-to-one support. “It laid the foundation for everything I do now,” she explains. “It wasn’t just about learning technical skills, it was about applying them in real situations, building confidence, and learning to collaborate.

Her current role blends technical problem-solving with client-facing collaboration. She builds data models, develops and tests ETL pipelines, and ensures data integrity across systems. One of her proudest achievements involved the ESW project, where she helped implement Azure Synapse pipelines and created a robust data matching logic to reconcile transactions between distinct systems, crucial for financial accuracy. She also integrated PowerApps with Azure and D365 F&O, balancing technical depth with user-centric design. “It was rewarding to contribute to something so technically demanding but also so impactful for the client.”

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“The pace of innovation is incredible. There’s always something new to learn, and I love the challenge of designing solutions that are not only technically sound but also intuitive for users.”

Luciene Gomes Data Consultant

What excites Luciene most about working in Data & AI is the constant evolution of tools and the blend of logic and creativity. “The pace of innovation is incredible. There’s always something new to learn, and I love the challenge of designing solutions that are not only technically sound but also intuitive for users.”

The rollout of AI tools like Microsoft Copilot has added another layer to her work. Luciene uses AI to streamline repetitive tasks, improve code, and brainstorm solution designs. “AI has become a creative partner; it speeds up development and makes collaboration more dynamic.”

Luciene credits HSO’s culture for her development: “What makes HSO different is the strong sense of mentorship and support. Leaders like Chetan Patel and George Vourdanos have been instrumental. There’s a real commitment to learning and innovation.” From the Learning Hub and Microsoft certification pathways to regular retrospectives and peer feedback, she feels encouraged to grow every day.

Reflecting on her journey, Luciene is especially proud of the transition from apprentice to full-time consultant. “Delivering a seamless data flow across complex systems and seeing it work live; that was a moment of real pride. It validated how much I’ve learned and how much value I can bring.”

For those considering a role in Data & AI at HSO, her advice is simple: “Be ready to learn, collaborate, and challenge yourself. HSO offers the resources and the culture to help you thrive.

Luciene’s story is just one example of how HSO is shaping the future of data and AI, by empowering talent, encouraging curiosity, and building innovative, client-focused solutions.

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