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About Life at HSO
The Journey to Lead Program
Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

HSO is a dynamic organization experiencing rapid growth. This was one of the main reasons for establishing the Journey to Lead program. This training program was developed to coach and guide our diverse group of leaders through personal development to become the next generation of managers. Léonie Havekes (Recruitment Manager) and Nathalie Boerefijn (Team Lead Data & AI) share what they’ve learned in their Journey to Lead.
Léonie Havekes and Nathalie Boerefijn are training as part of the same group. Léonie has worked at HSO since October 2023 as a Recruitment Manager, while Nathalie has been with the organization for five years. Both women are enjoying the Journey to Lead program.
They are nearing completion of the program and share the interesting new insights they have gained. Léonie says, “This leadership training focuses on learning about your role as a leader, improving your communication skills, and motivating your team. During the sessions, I’ve had many ‘aha moments’! You get the opportunity to reflect on how these apply to your team and immediately put the session insights into practice. This enhances awareness in your individual and leadership roles.”
About the Journey to Lead Program
Veronika Brezovjakova, Learning & Development Specialist at HSO, collaborated with Lepaya (an external party) to design the program. She explains: “The program focuses on developing the skills, knowledge, and mindset needed to navigate through a dynamic business environment. The sessions are structured with a mix of targeted skill development, coaching, and best practices.”
Each group consists of about fifteen HSO colleagues. The program is hybrid – there are online and live sessions. The groups are diverse, comprising budding leaders and colleagues who have held leadership roles for some time. Additionally, there’s a good mix of participants from different teams, allowing everyone to network with colleagues from other departments within HSO.


“A benefit for my personal development”
Léonie and Nathalie feel that their group has a nice mix of participants. “Not only is there a mix of colleagues from different service lines, but also people who have just started their leadership positions and those who have been doing it for a long time,” says Nathalie. “It’s great to see that everyone really listens to and learns from each other, regardless of their level of experience. Younger colleagues with less experience offer a fresh perspective on certain issues. You notice that everyone is open to dialogue.”
Some parts of the program are familiar to Léonie and Nathalie – from their daily experiences or previous training. But both participants see this as positive. “The program offers valuable insights and practical tools to strengthen your skills and create a lasting impact,” says Léonie. She was invited to participate in the program during her first week at HSO. “I see it as a benefit for my personal development! That’s what HSO is all about. How great is it that you can participate in this development journey right from the start?”


Working and growing together
In addition to the Journey to Lead program, there’s several other training initiatives in development within HSO, at various levels. Nathalie says, “It’s good to see that this is being implemented across all levels of the organization. All HSO employees can participate in such programs, which are well aligned and build on each other.” This strengthens the culture of collaboration.
The importance of close collaboration is evident to Léonie and Nathalie during the sessions. “Since you are sitting next to colleagues with whom you don’t normally interact, you realize that many leaders are facing the same challenges,” Nathalie explains. This allows you to learn from situations that others have experienced before you encounter them yourself. “Thanks to Journey to Lead, you build a bond of trust with your colleagues,” Léonie concludes. “Not just a temporary bond, but one that you can rely on in the future. We help each other grow.”
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About Life at HSO



For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we.











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Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.









From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.












After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).












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Vacancies at HSO Netherlands
Marketing & Communications
Position: Campaign Marketer Department: Marketing Location: Hybrid, with options to work in Amsterdam, Rotterdam or Veenendaal Visa: Visa sponsorship not offered. Candidates applying for this role must have full working rights in the Netherlands. What is your goal? As a Campaign Marketer, you will plan and execute multi-channel campaigns that position HSO as a thought leader, increase brand awareness, and generate demand. You’ll manage the full process: strategy, design, execution, monitoring, and reporting, aligned with the marketing plan and target industries. Key Responsibility Plan & Execute Campaigns - Translate the marketing plan into executable campaign roadmaps. Manage end-to-end execution, ensuring activities are delivered on time and within budget. Demand Generation & Pipeline Impact - Design and execute programs that drive leads, opportunities, and influence revenue. Build targeted messaging and offers that drive funnel progression and highlight high-intent prospects for Sales. Content & Assets - Create or coordinate content and campaign assets such as case studies, thought leadership, emails, landing pages, paid/organic social posts, and sales enablement, ensuring alignment with HSO’s brand and voice. Events & Activations - Invent, organize, and orchestrate physical events, independently or in collaboration with stakeholders such as Microsoft, customers, and other partners. Stakeholder Management - Build and maintain strong relationships with external stakeholders, and internal teams across Marketing, Sales, and Delivery. Systems, Data & Process - Use systems such as Notion, Canva, Umbraco, Dynamics 365 Sales & Marketing and Power BI to monitor campaign performance against objectives. Governance & Administration - Own campaign financial planning and budget monitoring, ensuring accurate administration and documentation. When do we match up? You are... Results-driven and view campaigns through measurable impact. Organized and have an eye for detail. A self-starter who thrives on trust and autonomy. Fluent in Dutch and English, both spoken and written; able to transform complex, technical information into compelling business-driven narratives. You have... 3 to 5 years of proven experience in a similar role. Proven B2B marketing experience; Microsoft ecosystem / Dynamics 365 experience preferred. Industry familiarity with Retail, Manufacturing, Professional Services, or Financial Services is a plus. Campaign planning and orchestration experience across channels, including events. Proficiency with Dynamics 365 Marketing and Sales (or comparable CRM/marketing automation platforms). What do we offer you? A competitive salary and an annual bonus based on company, team, and individual performance 25 vacation days, with the option to extend up to 35 days Hybrid working: offices in Amsterdam, Rotterdam, or Veenendaal, plus opportunities to work from home A vitality budget of €65 net per month, a bicycle leasing plan, and a safe, healthy working environment Personal development through the HSO Academy, a training budget, and access to GoodHabitz Team outings, social events, sports activities, and participation in corporate social responsibility projects About HSO HSO is the first full-service Microsoft Partner in the Netherlands. With more than 2,500 professionals worldwide, we support organizations in Retail, Manufacturing, Financial Services, Professional Services, and the public sector. We bring integrated Microsoft platforms to life, including Dynamics 365 and Cloud & Data solutions. At HSO, you work in an international environment where learning, innovation, and collaboration are key. Apply Enthusiastic? Do you have any questions beforehand?Please contact Enrica Leone via eleone@hso.com.
Human Resources & Talent
Role Overview HSO is a leading Microsoft Global Solutions Delivery Partner with circa 3,000 colleagues worldwide. As Microsoft continues to advance its AI capabilities through Copilot and agentic technologies, HSO is committed to ensuring its workforce remains at the forefront of innovation. To support this ambition, HSO is creating a new role of AI Training & Capability Manager. This position will play a pivotal role in developing organisational capability in Agentic AI, embedding best practice, and ensuring our colleagues and customers benefit from confident, efficient, and responsible use of AI technologies. Reporting directly to the Group Head of Learning & Development, the role will form a core part of HSO Academy and will lead the design, implementation, and governance of AI Agentic learning and capability pathways across the organisation. Key Responsibilities Learning Strategy & Capability Development Design, develop, and maintain role-specific AI Agentic learning pathways using Microsoft Learn, Copilot learning resources, and other high-quality digital platforms. Establish a structured AI competency framework aligned to HSO roles, career paths, and business priorities. Define standards for AI-related skills, certifications, and professional development. Learning Design & Delivery Design and deliver engaging remote, blended, and classroom-based AI Agentic learning solutions. Create and curate learning content including workshops, learning journeys, assessments, and practical labs. Support the development of AI champions, super-users, and subject matter experts across regions. Stakeholder Collaboration Partner with regional HR and Learning & Development leads to identify AI skills gaps and capability requirements. Work closely with business leaders, delivery teams, and technical specialists to ensure learning is aligned with operational needs. Collaborate with Microsoft and external partners to leverage emerging learning resources and best practices. Data, Reporting & Governance Analyse and report on AI Agentic learning activity, certifications, and qualifications by region and business unit. Monitor adoption, proficiency, and capability maturity across the organisation. Provide regular insights and recommendations to senior stakeholders. Support governance frameworks for ethical, responsible, and compliant use of AI. Innovation & Continuous Improvement Track developments in Agentic AI, Copilot, automation, and intelligent agents. Continuously evolve learning pathways to reflect emerging technologies and business use cases. Promote a culture of experimentation, learning, and innovation. Key Accountabilities Establishment of a scalable, global AI Agentic learning framework. Increased organisational confidence and productivity through AI adoption. Improved certification and qualification attainment in AI-related disciplines. Demonstrable reduction in AI capability gaps. Strong alignment between learning investment and business outcomes. Required Skills & Competencies Technical Skills & Knowledge Strong understanding of AI, Generative AI, Agentic AI, and Microsoft Copilot ecosystems. Knowledge of Microsoft Learn, Power Platform, Dynamics 365, Azure AI, and related technologies. Learning design and instructional design expertise. Experience delivering virtual and in-person training at scale. Data analysis and reporting capabilities. Learning management systems (LMS) and digital learning platforms experience. Behavioural & Leadership Competencies Strategic thinker with strong execution capability. Highly collaborative and stakeholder focused. Excellent communication and facilitation skills. Influential and credible at all organisational levels. Proactive, adaptable, and innovation driven. Strong organisational and project management skills. Knowledge & Experience Essential Proven experience in Learning & Development, capability management, or workforce transformation. Demonstrated involvement in AI, digital transformation, or emerging technology programmes. Experience designing enterprise-wide learning pathways. Experience working in a global or multi-region organisation. Strong understanding of adult learning principles. Desirable Experience within Microsoft partner ecosystems. Background in consulting, professional services, or technology delivery environments. Experience supporting certification programmes (Microsoft, AI, Cloud, Data, etc.). Knowledge of responsible AI, data ethics, and governance frameworks. Change management or organisational development experience. Qualifications Essential Degree or equivalent professional qualification in Learning & Development, Technology, Business, or related field. Relevant professional development in AI, digital learning, or instructional design. Desirable Microsoft certifications (AI, Power Platform, Azure, Dynamics, or Copilot-related). Learning & Development professional accreditation (e.g., CIPD, ATD, or equivalent). AI, Data, or Digital Transformation certifications. Key Relationships Group Head of Learning & Development Regional HR & L&D Leaders HSO Academy Team Delivery, Consulting, and Technical Teams Microsoft and External Learning Partners Senior Business Stakeholders Why Join HSO? Opportunity to shape HSO’s global AI capability strategy. Work at the forefront of Agentic AI and Copilot adoption. High-impact role influencing workforce productivity and innovation. Collaborative, forward-thinking culture. Strong commitment to professional growth and development. Equal Opportunity Statement HSO is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We encourage applications from all qualified individuals regardless of background.
Consulting & Advisory
Are you looking to start your career in IT and Business Applications Consultancy? Does working with Microsoft's fast-growing ERP solution, Dynamics 365, intrigue you? Are you interested in helping organizations by designing and implementing ERP Supply Chain Management tools specifically related to Supply chain and Operations? Does living in The Netherlands and travelling the world excite you? Are you looking to work in an international environment? Then this opportunity is made for you. Are you a recent Master's graduate in: Supply Chain Management Industrial Engineering Economics Business Administration Management Engineering Product Engineering This position will start in September 2026 and is based in the Netherlands. The Young Professionals Program As an Associate Consultant, you will be an integral part of the HSO International Young Professionals Program, which is designed to provide comprehensive training and support. This initiative offers a unique opportunity to explore IT and business applications consultancy, propelling your career forward from the outset. The program kicks off with a 2-month classroom training session focusing on mastering the fundamentals of D365 ERP. Following this, you will dive into your first project, guided by a seasoned Senior Consultant who will be your Mentor. This hands-on experience will challenge you to implement innovative solutions for our clients. But the learning journey does not stop there. Alongside practical experience, you will engage in monthly training sessions with fellow Associate Consultants at HSO International, fostering the development of both technical skillsets and essential soft skills, all while striving to achieve ambitious quarterly objectives. Furthermore, team building activities are woven into the fabric of our Young Professionals Program, ensuring a supportive and enjoyable atmosphere where bonds are forged outside the office. As your experience grows, so too will your autonomy. Spanning three years, the program entails two years of intensive training and mentorship followed by a year of increasingly independent work. Upon completion of the initial two-year phase, you will graduate from the Young Professionals Program, transitioning into the role of a Medior D365 Consultant for your final year. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Requirements You are a recent Master's Graduate. Preferably 1+ years of work experience. You are ambitious and eager to learn. You can relocate to the Netherlands if you don't already live here. You are fluent in spoken and written English; other languages such as French, German, or Spanish are a big plus. You have good communication skills and are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, unafraid of responsibility and can work independently. You are a team player who can easily fit into a vibrant international team of colleagues from over 40 different countries. You are willing to take on extra challenges to work and travel for international projects worldwide. Key Responsibilities Deliver and implement Dynamics 365 Supply Chain Management modules internationally. Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Always represent HSO International professionally and positively. Start your career by participating in the Young Professionals Program. Benefits Why should you choose HSO International? Development and growth Not only will you be part of the growing Young Professional Program, obtaining numerous Microsoft certifications, but you will also get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents, and ambitions. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Fun and success You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure! Freedom and responsibility You get a lot of freedom and flexibility to organize your workdays, especially to shape your career. Interested in knowing more? Visit our career page and get a great information about our YPP graduate program
Consulting & Advisory
Are you looking to start your career in IT and Business Applications Consultancy? Does working with Microsoft's fast-growing ERP solution, Dynamics 365, intrigue you? Are you interested in helping organizations by designing and implementing ERP Finance tools specifically related to Finance? Does living in The Netherlands and travelling the world excite you? Are you looking to work in an international environment? Then this opportunity is made for you. Are you a fresh master's graduate in: Finance and Accounting Business and Finance management Economics Business Administration This position will start in September 2026 and is based in the Netherlands. The Young Professionals Program As an Associate Consultant, you will be an integral part of the HSO International Young Professionals Program, which is designed to provide comprehensive training and support. This initiative offers a unique opportunity to explore IT and business applications consultancy, propelling your career forward from the outset. The program kicks off with a 2-month classroom training session focusing on mastering the fundamentals of D365 ERP. Following this, you will dive into your first project, guided by a seasoned Senior Consultant who will be your Mentor. This hands-on experience will challenge you to implement innovative solutions for our clients. But the learning journey does not stop there. Alongside practical experience, you will engage in monthly training sessions with fellow Associate Consultants at HSO International, fostering the development of both technical skillsets and essential soft skills, all while striving to achieve ambitious quarterly objectives. Furthermore, team building activities are woven into the fabric of our Young Professionals Program, ensuring a supportive and enjoyable atmosphere where bonds are forged outside the office. As your experience grows, so too will your autonomy. Spanning three years, the program entails two years of intensive training and mentorship followed by a year of increasingly independent work. Upon completion of the initial two-year phase, you will graduate from the Young Professionals Program, transitioning into the role of a Medior D365 Consultant for your final year. Requirements You are a fresh Master's Graduate. Preferably 1+ years of work experience. You are ambitious and eager to learn. You are willing to relocate to the Netherlands if you don't already live here. You are willing to take an extra challenge to work and travel for international projects worldwide. You are fluent in spoken and written English; other languages, such as French, German, or Spanish, are a big plus. You have good communication skills and are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, unafraid of responsibility, and can work independently. You are a team player who can easily fit into a vibrant international team of colleagues from different cultures and locations. Key Responsibilities Deliver and implement Dynamics 365 F&O financial modules internationally. Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills, and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Always represent HSO International professionally and positively. Start your career by participating in the Young Professionals Program. Benefits Why should you choose HSO International? Development and growth Not only will you be part of the growing Young Professional Program, obtaining numerous Microsoft certifications, but you will also get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents, and ambitions. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Fun and success You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure! Freedom and responsibility You get a lot of freedom and flexibility to organize your workdays, especially to shape your career. Interested in knowing more? Visit our career page and get a great information about our YPP graduate program
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