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Dynamics Matters Podcast Ep 115: The importance of people culture
With special guest Saskia Lall, Head of HR, HSO.
In this episode, we discuss:
✔ The link between people's culture and success
✔ How to spot dissatisfaction
✔ How to inspire others to go the extra mile
Inspiring staff to give it their all
Creating the right culture in an organisation is essential for its success because it gives meaning to work and fosters a sense of belonging and recognition among employees. A strong culture with shared values and beliefs is crucial for ensuring that employees feel comfortable and motivated to perform at their best. When employees are happy and engaged, they are more likely to go the extra mile and contribute willingly to the organisation's goals.
Living and breathing your culture
To build the right culture, it is important to define it and involve employees in the process. Culture is not static and evolves as the organisation grows and changes. By regularly checking in and ensuring that everyone is living and breathing the culture, organisations can maintain a positive work environment. Changing culture takes time and effort, but it is possible by influencing attitudes and values through actions and behaviors.
Trust and empowerment
Empowering individuals and fostering a culture of accountability are key components of a successful organisational culture. When employees feel trusted and empowered to do their best work, they are more likely to take ownership of their responsibilities and seek help when needed. Encouraging open communication and providing support can help employees grow and thrive within the organisation.
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Signs of dissatisfaction
Signs that an organisation's culture is not working well include high attrition rates, increased sickness levels, and negative feedback on engagement surveys. Monitoring these indicators can help organisations identify areas for improvement and take action to address any issues. Creating a positive work environment where employees feel valued and supported is essential for maintaining a healthy organisational culture.
Define what success looks like
To turn around a struggling culture, organisations must acknowledge the issues and develop a plan for improvement. Getting buy-in from leaders and influencers in the organisation is crucial for implementing changes effectively. Clearly defining what success looks like and why it is important can help align everyone towards a common goal of creating a better work environment. Ultimately, focusing on the experience and well-being of employees can lead to improved performance and a more profitable business in the long run.