Topics We Cover
On-Demand: Microsoft Copilot + Copilot Studio for Government: 4 Practical Topics in 1 Webinar
No Luck Required—Just Actionable AI Your Government Can Put to Work
This St. Patrick’s Day we brought the full Microsoft AI in Government series into one end‑to‑end session. If you’re chasing faster, more transparent services on lean budgets—while protecting security and compliance—we show you where to start, what to use when, and how to scale responsibly. You’ll see practical demos drawn from real state and local government scenarios, a clear decision path for “buy vs. build,” and guidance to keep your AI projects on time, on budget, and audit‑ready. We cover quick wins you can ship in weeks, patterns that stand up to enterprise scale, and the guardrails that ensure your program is fair, secure, and compliant. Then we wrap up with live Q&A featuring AI and government experts from Microsoft and HSO. You’ll gain a simple roadmap, a shortlist of tools, and the confidence to green-light your next step—no luck required.
- 1
Foundations: Choosing the Right Copilot + AI Agents
When to use Microsoft 365 Copilot vs. Copilot Studio vs. Azure AI Foundry and how AI agents operate—so you can move from pilots to repeatable patterns without losing control.
- 2
Civic Engagement: Citizen-Facing Service with Copilot
- How Copilot can power citizen-facing chatbots for FAQ and guided intake, with clean escalation to staff and connections to agency systems for accurate, approved responses and status updates.
- 3
Administrative Efficiency: From Documents to Decisions with Copilot
How Copilot can help streamline document-heavy processes by extracting key information, supporting validation and routing, and accelerating the path from intake to decision—while keeping the right human review points in place.
- 4
Under the Hood: Scaling Copilot with Platform + Integrations
What it takes to scale Copilot beyond one-off pilots—reusable integrations, consistent security guardrails, logging/auditing, and governance patterns that help keep solutions reliable across departments and channels.
Why Tune In
Get the full progression in one sitting—start → apply → automate → scale
Align your team on a practical “when to use what” approach across Microsoft 365 Copilot, Copilot Studio, and Azure AI Foundry
Gain patterns you can map to real state and local government workflows
Watch On-Demand
Video Navigation
- 00:00 - Housekeeping & Meet the Experts
- 02:07 - Part 1: Foundations - Microsoft 365 Copilot vs. Copilot Studio + Agents 101
- 15:39 - Part 2: Civic Engagement - AI Chatbots for Citizen Services
- 24:27 - Part 3: Administrative Efficiency - From Documents to Decisions
- 33:43 - Part 4: Under the Hood - Platform & Integrations
- 52:02 - Questions & Answers
To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.
Meet the Team
Ryan Dorrheim | Sr. Solution Specialist | Microsoft
Janise Dismuke | Solutions Engineer | Microsoft
Bernie Thibeault | Power Platform Architect | HSO
Explore More Resources for Government