From Business Process to Business Impact:
Infusing AI into Microsoft Business Applications
Access this on-demand session to learn how AI is revolutionizing business operations and driving meaningful outcomes across Microsoft Business Applications.
The core functionality of business applications has become a commodity. Today, automation and AI are redefining how organizations drive productivity and value. This webinar will explore the shift from simply implementing processes in ERP and Customer Engagement systems to empowering users by embedding AI into every workflow. Learn how to enable your key users from operating “by default” to working “by exception,” unlocking greater efficiency, insight, and business impact.
In this session, Touseef Zafar, CTO at HSO, explores a simple yet powerful approach that helps organizations responsibly adopt AI across Microsoft Business Applications. This session provides a practical framework for infusing AI into every business process to unlock measurable value. You’ll also learn how an AI-enabled data platform can accelerate this journey, driving automation, enhancing productivity, and turning everyday processes into tangible business impact.
What You’ll Learn:
- How to identify, create, and embed agents into your business processes without needing to be an AI expert.
- Practical examples of how AI is seamlessly infused into Microsoft Business Applications to drive efficiency, resilience, and growth.
- The key steps to responsibly integrate AI into core processes while maintaining trust, governance, and human alignment.
- Why a modern data platform is the critical enabler of enterprise-wide AI adoption.
Turn AI Potential into Measurable Impact
Many organisations talk about AI—few know where to start. HSO’s AI Readiness Assessment helps you bridge that gap, giving you a clear, actionable roadmap to align technology, people, and strategy for maximum return on investment.
Connect with us!
Please get in touch to discuss your requirements with one of our Microsoft experts. We would be delighted to have the opportunity to talk to you about how HSO can help transform your business.