• Ondemand
  • Create the Single View Deliver the savings with Gov360

Create the Single View. Deliver the savings with Gov360

Transform resident services with connected data and AI

Local authorities are under increasing pressure to improve services while managing growing demand, budget constraints and rising expectations from residents. Yet many councils continue to rely on disconnected systems and fragmented resident data, making it harder for staff to access information, deliver efficient services and make informed decisions.

A single, trusted view of the resident can change that.

Gov360 from HSO helps councils connect data from across departments and systems, creating a unified view that enables more efficient processes, better decision-making and improved resident experiences. By combining data integration, AI-powered capabilities and Microsoft technologies, councils can reduce administrative effort, accelerate service delivery and unlock meaningful savings.

Unlock the power of data and AI

Gov360 brings together resident information from multiple sources into one secure, accessible platform, helping teams work more effectively across service areas.

Using capabilities including:

  • A single view of the resident

  • AI-powered redaction and document processing

  • Microsoft Copilot-enabled workflows

  • Secure access to trusted data

  • Automated processes that reduce manual administration

Councils can empower staff with the information they need, when they need it, while improving productivity and maintaining compliance

Reduce administrative burden and improve outcomes

With more time spent on delivering services and less time spent searching for information, councils can:

  • Improve response times to resident enquiries 

  • Reduce duplication of effort across teams 

  • Streamline back-office administration 

  • Support better collaboration across departments 

  • Increase staff productivity through AI-assisted workflows 

  • Deliver a more joined-up experience for residents

What you'll learn

In this exclusive on-demand webinar, hosted in partnership with Socitm, our public sector specialists explore how councils can use connected data and AI to improve efficiency, reduce costs and enhance service delivery.

You'll learn:

  • Why a single view of the resident is becoming a priority for local government

  • How councils can unlock value from existing data investments

  • Practical applications of AI and Copilot within council services

  • Ways to reduce administrative workloads while improving resident outcomes

  • How Gov360 helps create a foundation for future transformation

Whether you're exploring your council's AI strategy, looking to improve service efficiency, or seeking to make better use of resident data, this session will provide practical insights to support your next steps.

Watch on-demand now

Create the single view. Deliver the savings with Gov360

HSO: The Socitm Microsoft Partner Public Sector teams trust

About our partnership

We're a proud partner of Socitm, helping councils modernise service delivery and unlock greater value from their technology investments. By combining our expertise and shared commitment to innovation in local government, we're supporting organisations to deliver more connected services, improve operational efficiency and create better outcomes for residents. Find out more about our partnership on our dedicated partnership page.

Contact us

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