Create the single view. Deliver the savings with Gov360
Create the Single View. Deliver the savings with Gov360
Transform resident services with connected data and AI

Local authorities are under increasing pressure to improve services while managing growing demand, budget constraints and rising expectations from residents. Yet many councils continue to rely on disconnected systems and fragmented resident data, making it harder for staff to access information, deliver efficient services and make informed decisions.
A single, trusted view of the resident can change that.
Gov360 from HSO helps councils connect data from across departments and systems, creating a unified view that enables more efficient processes, better decision-making and improved resident experiences. By combining data integration, AI-powered capabilities and Microsoft technologies, councils can reduce administrative effort, accelerate service delivery and unlock meaningful savings.
Unlock the power of data and AI
Gov360 brings together resident information from multiple sources into one secure, accessible platform, helping teams work more effectively across service areas.
Using capabilities including:
A single view of the resident
AI-powered redaction and document processing
Microsoft Copilot-enabled workflows
Secure access to trusted data
Automated processes that reduce manual administration
Councils can empower staff with the information they need, when they need it, while improving productivity and maintaining compliance
Reduce administrative burden and improve outcomes
With more time spent on delivering services and less time spent searching for information, councils can:
Improve response times to resident enquiries
Reduce duplication of effort across teams
Streamline back-office administration
Support better collaboration across departments
Increase staff productivity through AI-assisted workflows
Deliver a more joined-up experience for residents
What you'll learn
In this exclusive on-demand webinar, hosted in partnership with Socitm, our public sector specialists explore how councils can use connected data and AI to improve efficiency, reduce costs and enhance service delivery.
You'll learn:
Why a single view of the resident is becoming a priority for local government
How councils can unlock value from existing data investments
Practical applications of AI and Copilot within council services
Ways to reduce administrative workloads while improving resident outcomes
How Gov360 helps create a foundation for future transformation
Whether you're exploring your council's AI strategy, looking to improve service efficiency, or seeking to make better use of resident data, this session will provide practical insights to support your next steps.
HSO: The Socitm Microsoft Partner Public Sector teams trust
About our partnership
We're a proud partner of Socitm, helping councils modernise service delivery and unlock greater value from their technology investments. By combining our expertise and shared commitment to innovation in local government, we're supporting organisations to deliver more connected services, improve operational efficiency and create better outcomes for residents. Find out more about our partnership on our dedicated partnership page.

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