Meet our speaker
Meet HSO at the Socitm Manchester National Conference
DDaT isn’t a technology strategy. It’s a service strategy.
When
October 15
Time
8:30 AM - 3:40 PM
Location
Holiday Inn Manchester City Centre, 25 Aytoun Street, Manchester, M1 3AE
Language
English
Join HSO at the SOCITM National Conference 2026
HSO is delighted to be attending the SOCITM National Conference in Manchester this October as a SOCITM partner.
As local authorities continue to navigate increasing demand, constrained resources and ambitious digital transformation goals, the conference provides an opportunity to connect with peers, share experiences and explore practical approaches to delivering better outcomes for residents.
We're pleased to be hosting a thought leadership session led by Rob Stanley, IMU Public Sector Director at HSO, exploring a fresh perspective on Digital, Data and Technology (DDaT) strategies within local government
DDaT Isn't a Technology Strategy. It's a Service Strategy.
DDaT is often treated as a technology agenda. It isn't.
At its core, DDaT is about how councils design, deliver and continuously improve services around real resident needs. Rather than focusing on systems alone, a product-led approach brings together people, processes and data to drive better outcomes for citizens and communities.
This session will challenge conventional thinking and offer a practical framework for reimagining DDaT as a service strategy rather than a technology programme.
Rob Stanley
Public Sector IMU Director, HSO UK
Rob works with public sector organisations to help them rethink how services are designed, delivered and improved. Drawing on extensive experience across local government and digital transformation programmes, he will share practical perspectives on how councils can unlock greater value by adopting a service-led view of DDaT.
Key Takeaways
Join Rob Stanley for a thought-provoking discussion that will help you:
Reframe DDaT around service delivery and resident outcomes rather than technology implementation.
Understand how a product-led approach can connect teams, processes and data around common goals.
Explore ways to create sustainable, continuous improvement rather than relying on one-off transformation projects.
Attendees will leave with practical insights on:
Refocusing DDaT initiatives around resident outcomes rather than systems.
Moving from project-based delivery to continuous service improvement.
Aligning multidisciplinary teams around shared outcomes instead of siloed functions.
Creating the conditions for more responsive, resident-centred services.
See you in Manchester
Whether you're responsible for digital transformation, service design, data, technology or organisational improvement, we'd love to meet you at the SOCITM National Conference.
Join us for the session, visit the HSO team and discover how leading public sector organisations are putting services, outcomes and residents at the heart of their transformation strategies.
Book your space nowContact us
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