Alabama Microsoft Copilot & AI Innovation Day

8:30-9:00 — Arrival & Registration

Check in, connect with fellow attendees, and choose your seat for the sessions.

9:00–9:10 — Welcome & Opening

Set the stage: where AI is delivering outcomes in government and how Alabama teams can start with confidence.

9:10–9:30 — Demystifying Microsoft Copilot & AI

A plain-English tour of M365 Copilot, Copilot Studio, AI Builder, AI agents, and when to add Azure (document encoding, geospatial, advanced grounding). Takeaway: a simple decision lens—which Copilot, when, and why.

9:30–9:35 — Short Break

Quick reset before the next set of sessions.

9:35–11:35 — Demonstrations: Modernizing Citizen Engagement with Microsoft Copilot & AI

Tight, guided walk-throughs of reusable patterns. This is the planned demo lineup; we may trim or swap a few demos to keep the session sharp.

• Website / FAQ Assistant — Answers common questions on your site and smoothly escalates to a person when needed.
• Tax Support Chatbot — Helps residents get tax answers fast and reduces call and email backlogs.
• Airport Information Chatbot — Delivers quick, reliable airport info for travelers right on the website.
• Internal RFP Assistant — Finds past responses and drafts new ones so teams move faster.
• Lien Automation — Turns stacks of lien paperwork into usable information in minutes.
• Transportation / Incident Recognition — Spots issues from short clips and routes them to the right team.
• Copilot for Makers — Helps builders create apps and workflows faster with guided suggestions.
• Natural Resources Field Assistant — Simplifies field notes and reports so staff can focus on the work.

10:55–11:05 — Break

Step away to grab water and regroup ahead of the next segment.

11:05–11:35 — Contact Center: Microsoft AI-Assisted Service & Emergency Response

Step inside the future of public safety—where AI is a game changer, not a buzzword. Using real disaster scenarios, we’ll show how AI tackles challenges like outages and coordination breakdowns while amplifying human decision-making, accelerating triage, and bringing clarity to critical moments.

11:35–12:25 — Panel: Adoption & Impact (Conversation + Q&A)

A candid, forward-leaning discussion with Alabama government employees—centered on connecting future technologies to current needs— so agencies can move confidently from idea to action with Microsoft Copilot, Copilot Studio, AI Builder, AI agents, and (where helpful) Azure AI.
Flow: quick wins & KPIs → governance & comfort → shared models & reuse → Q&A.

12:25–12:35 — Closing Remarks

Fast recap of key takeaways and where to get follow-up resources and support.

12:35-1:35 — Networking Lunch

Please join us for a casual networking lunch—meet peers, compare notes, and keep the conversation going.