Event

AI in Field Service: Where to Start?

AI in Field Service: Where to Start?

When

May 28

Time

1:00 PM EST

Location

Online

In field service, time is literally money – which means service leaders don’t have much of it to spend figuring out where AI will deliver the most value to their technicians, and to their service operations.

That’s where HSO and Microsoft come in.

Join Meghan Reed, Senior Functional Solution Architect at HSO, and Jonathan Baker, Principal Program Manager at Microsoft, to hear the AI use cases we’ve seen work in field service, and their business impact – and what Microsoft is building next.

What we’ll cover:

AI for technicians: how to help them arrive prepared and stay supported throughout the service call
AI for your install base: turning unstructured data into intelligence that reduces risk and drives revenue
Microsoft’s AI roadmap for field service
A framework for getting started – without waiting for perfect data or a long implementation

Speakers

Meghan Reed
Senior Functional Solution Architect | HSO
Jonathan Baker
Principal Program Manager | Microsoft

So what's next?
We're ready! Let's talk.

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