Microsoft Roadmap Updates
Hear from HSO experts about the new & upcoming features coming to the Microsoft Platform, including D365 Business Applications, Copilot Studio, and Data Platform.
Stay up to date with the latest Microsoft Roadmap Updates
Microsoft is moving away from its semiannual release waves. Starting November 15, 2026, the AI at Work roadmap will become the central public roadmap for Dynamics 365, Power Platform, Dataverse, and other connected Microsoft technologies. This will provide earlier visibility into new capabilities, while also creating a continuous stream of updates. On this page, our experts explain the most important developments and what they mean in practical terms for your organization.
From Release Waves to the AI at Work roadmap
What changes when Microsoft brings all roadmap updates together in one central hub for business applications, Copilot, and AI? In this video, we explain what the new approach means for your roadmap planning and how to stay in control of the innovations that matter to you.
New capabilities for Customer Engagement and Dataverse | Fall 2026
Explore the Quality Assurance agent for Dynamics 365 Customer Service and Contact Center, along with the latest developments in Agentic Service Experiences and MCP integration. We explain the opportunities these capabilities offer for customer service.
The latest developments in Microsoft Fabric | Fall 2026
Which Fabric updates deserve your attention right now? We discuss the most important developments in AI agents, performance and cost, real-time intelligence, and governance and security—and translate them into practical insights.
From AI-Augmented Delivery to AI-Native Transformation
AI is changing not only what organizations can achieve, but also how transformations are delivered. In this video, we share HSO’s perspective on AI-native transformation and show how AI can help accelerate projects, realize value sooner, and create room for continuous improvement and innovation.
Curious about one of the new features? Reach out and we'll be happy to support you.
Explore previous D365 Roadmap Updates
At HSO, we know how important it is to have a truly international technology partner: An advisor that can help you ensure control and consistency in the template design and rollout of multinational projects. To serve this need, we established the HSO International branch to specialize in global rollouts.
Make the most of your D365 Finance environment with the latest advancements from Microsoft.
Make the most of your D365 Sales, Customer Service, Field Service environment(s) with the latest advancements from Microsoft.
Make the most of your D365 Supply Chain Management with the latest advancements from Microsoft.
Discover the latest features and capabilities of Copilot Studio, the "UI for AI."
Discover the latest features and capabilities of Fabric, Microsoft's Data Platform.
Discover how AI is accelerating how transformation programs are delivered and enabling organizations to scale AI from pilots to measurable business outcomes
