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Women in tech: From paper-based accounting to Head of Solution Architecture
Equality and Equity are at the forefront of many Tech companies.
Meet
Jaqui Hoyle
Head of Solution Architecture
Meet Jaqui Hoyle, Head of Solution Architecture at HSO UK.
Jaqui started her career with clerical and transactional levels and worked her way through every type of finance role to encompass FP&A, Financial Controller and Finance Director. It took her 5 years to go from a sales administrator to her first Group FD role and become a Qualified Management Accountant at the same time.
It seemed that every company she worked for had a system implementation or upgrade that she was heavily involved in. Having realised that she enjoyed the problem-solving, leadership and guidance from implementations, she set up her own Company to support small businesses transitioning from paper-based accounting (yes paper!!) to Accounting systems including Audit sign-off.
As is the way of the world, it was a friend who introduced her to “AX”, and “Functional consulting” and she very quickly realised she had found her niche and her passion.
That was back in 2006 and now nearly 20 years later that has naturally evolved from functional consulting, solution architecture and enterprise architecture – all fundamentally geared to help organisations and fix problems.
How did you get into technology?
In 1995 I was part of the implementation team to install Kerridge into a motor dealership, the same Company where I began my accounting career.
How have you seen the Tech industry change over your career?
It moves a lot faster now than it ever has and it is even more important to stay ahead. Everyone has such great expectations, but it still needs the respect any software/technology requires. For example, AI on its own will not fix all your problems.
You first need to understand the problem and what you are trying to achieve or overcome, this enables the right design using the right technology and implemented correctly will deliver the expected business value/benefit.
What opportunities has the Tech industry given you? And what challenges have you faced?
I like fast-paced environments and multi-tasking, I find it exciting that technology evolves and continually improves. A problem today is actually a resolution of the future. Anyone venturing in the Tech Industry really needs to have this mindset and appreciation – things do not stand still.
What have you seen in the Tech industry, that has helped/supported Women specifically?
This is a difficult question as I firmly believe that you make your own path.
However, acknowledgement that there is increased focus on diversity and inclusion, promotion of women in leadership roles and mentoring programmes.
What I think would be beneficial is to improve the marketing of roles within the Tech Industry to appeal to Women, to aid understanding and awareness.
What’s your number 1 piece of advice for the future generations of Women entering Tech?
Even when faced with adversity whether that is redundancy, or not getting the role you thought you deserved, or anything really, see everything as an opportunity. That could be learning or development opportunity, or a chance to try something new. Every cloud really does have a silver lining somewhere – you just have to look for it and use it.
Last comment to leave the reader
Treat everyone with respect and fairness. It is ok to be strong, focused, driven, ambitious but do not step on people to get where you want to be.
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D365 F&O Solution Architect
About HSOHSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyDue to the continued growth of the business, there is a need to increase the team to ensure that our customers receive the best attention we can give them.Job Purpose:The Solution Architect will take a leading role in designing and implementing solutions for our customers.You will play a key role in the entire project life cycle covering analysis, software design, development, testing and business integration. You will be the product expert for HSO’s Dynamics AX vertical solutions and as such must already have experience in Dynamics AX D365 as an architect and have been responsible for shaping previous systems on an enterprise scale.You will own the end to end solution design for prospective and existing customers to ensure delivered solutions are implemented in a cost effective, quality, controlled manner that satisfies the customers functional, technical and business requirements. This is a high visibility role, both internally and externally. The Solution Architect works with HSO customers and prospects. Your role may also be the bridge between sales and technical with a pre-sales element and responsibility. Good customer awareness and practice is essential in order to be able to fulfil the breadth of the role.Key Responsibilities· Lead the solution implementation and services proposal during the pre-sales process· Define and lead the requirements analysis and take a lead role in requirements workshops· Guide the customer to the right solution for their business based on your knowledge of Dynamics AX and our industry solutions· Provide the link between the implementation teams and the business community, ensuring the new system fits in with the customer’s trading cycles· Oversee the business consultants and developers in the solution design, including quality assuring their work· To work with current and prospective customers to fully understand their solution requirements in order to produce optimal solutions architecture· To act as a lead consultant in project scoping activities· To work closely with consultant and development teams to provide estimates and quotes for new solution· To produce systems architecture and design documentation to agreed standards· To understand the HSO project delivery methodology and recommend the implementation approach for new solutions· To work closely with project teams and act as a point of reference/escalation during the implementation of a solution, closely aligned with the Project Manager· To act as a point of reference/escalation for HSO support teams once a solution has been implemented· To act as the technical design authority for any change requests to a current solution· Liaise with clients in order to analyse business processes, clarify customer requirements and determine the scope of required solution.· Business Process design/mapping and documentation· Leading implementation through to delivery and initial post go-live support· Develop design specifications· Lead internal solutions design and process mapping workshops· Manage customer expectations regarding the solution whilst ensuring the maximum use is being made of the software· Participate in pre-sales activities as requested.· Represent HSO in a professional and positive manner at all times· Adhere to health and safety policy, and other requirements relating to care of equipment.· Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Consulting Head
Power Platform Architect
About HSOHSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Job PurposeAs the Cloud Solution Architect you will lead all engagements with our customers from presales to discovery, designing and implementation of wider cloud services with a focus on Power platform solutions. This means having overall ownership of the solution, ensuring that the delivered solutions are implemented in a cost-effective, high quality and controlled manner that satisfies customers’ technical and business requirements. Your responsibilities will involve leading customer workshops, documenting requirements, defining deliverables, and estimating projects with the assistance of the delivery team.The role is key in designing new go-to-market propositions working with sales teams to ensure correct customer alignment, and with the AP Delivery Lead to ensure the team has the necessary skills and expertise to implement the solution.The role works closely with the Cloud Strategist and other Cloud Solution Architects to ensure that AP solutions are aligned with the overall cloud strategy for that customer.This role is part of the small senior leadership team for the AP team and will help guide the delivery team to develop the skills required to be the best Power Platform partner in the market.Reports to: Application Platform Practice LeadOverview of Experience and Key ResponsibilitiesEngagement- Promote new or emerging Technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage.- Responsible for developing relationships with the Microsoft team to help with sales and delivery of our projects.- Collaborate closely with the Business App practice within HSO to identify opportunities for the AP and wider Cloud services.- Work in tandem with the Practice and delivery leads to define propositions, solution packages, and implementation accelerators.Managing Risk- Support EA and pre-sales teams to ensure workable solutions are being promoted and to create end-to-end solutions.- Support commercial teams and contribute towards commercial estimates on AP solution designs.- Own technical delivery and architecture design on key AP projects, with the ability to deep dive into the technical inquiries on proposed solutions, while also working within agreed commercial parameters.- Provide the link between the implementation teams and the Cloud Strategist and wider Enterprise Architecture team, ensuring the proposed cloud infrastructure provides a solid foundation for the solution being provided.- Produce systems architecture and design documentation to agreed HSO standards.- Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft.- Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Team Lead.- To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.- To work closely with project teams and act as a point of reference/escalation during the implementation of a Cloud solution, particularly through go-live advising/improving on the scalability and performance of the solution.- To act as a point of reference/escalation for HSO support teams once a cloud solution has been implemented.- Acts as a Technical lead and mentor colleagues to share knowledge
Cloud Solution Architect - Data & AI
HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Job Purpose As the Cloud Solution Architect you will lead all engagements with our customers from presales to discovery, designing and implementation of wider cloud services with a focus on Data & AI. This means having overall ownership of the solution, ensuring that the delivered solutions are implemented in a cost-effective, high quality and controlled manner that satisfies customers’ technical and business requirements. Your responsibilities will involve leading customer workshops, documenting requirements, defining deliverables, and estimating projects with the assistance of the delivery team.The role is key in designing new go-to-market propositions working with sales teams to ensure correct customer alignment, and with the Data & AI Delivery Lead to ensure the team has the necessary skills and expertise to implement the solution. The role works closely with the Cloud Strategist and other Cloud Solution Architects to ensure that Data & AI solutions are aligned with the overall cloud strategy for that customer. This role is part of the small senior leadership team for the Data and AI team and will help guide the delivery team to develop skills required to be the best Data and AI partner in the market. This role has a utilisation target of 40%, which will covered by the paid engagement as part of presales and discovery workshops and related deliverables. Reports to Data and AI Practice Lead LocationThis is a hybrid role and can be based either from our Reading, Glasgow or Manchester offices, or home. Please expect a large amount of planned travel which will involve overnight stays near customers, our offices and other UK locations for meetings, events and training.
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