With clear and personal vision, Peter van Haaften looks toward the future with HSO

Peter van Haaften has helped to open new doors for HSO with his personal manner and out of the box thinking.

Meet

Peter van Haaften

Engagement Director

“I’d like to mentor and coach the next generation to turn them into trusted advisors for our customers...”

In business, there’s those who color within the lines, and there’s those who dare to try something new.

This philosophy is a personal quality that has guided Peter van Haaften throughout his career and taken him down a road less traveled. In fact, Peter trained as an educator in university, but his curiosity for everything tech drew him into the IT world. His ability to understand what makes people tick and connect with them took him through several roles in sales and business development. For several years now, he has been exploring how we apply technology to boost business growth.

Today, as the Engagement Director at HSO International, Peter is responsible for global engagements and serves as the account executive for international clients. In this role, he continues expanding the company’s reach and impact, keeping customer success as his guiding principle.

Pioneering business solutions

Before cloud computing took off, Peter could see its potential: “I had the strong impression that Microsoft would use its full cloud platform to innovate Dynamics 365, and the solution would be much less of an isolated service. I suspected it would be split into a suite of services that would live across the cloud platform and leverage the innovative elasticity of the new cloud services,” he said. “Many people thought I was off track and the business application world wouldn’t change that much.” Still, he persisted and built a portfolio of cloud-hosted services with dedicated Azure and Modern Workplace teams that allowed HSO to introduce a full platform strategy to a customer, rather than just a business application oriented implementation approach.

Peter’s theory became reality and supported HSO on its journey to become a global leader in Microsoft Cloud-hosted services, a business area that has grown so quickly that Peter brought in additional team members so that he could continue to focus on client relationships. This is the kind of game-changing play that keeps HSO in the Microsoft Inner Circle, a designation awarded only to partners in the top 1%.

HSO Vacancies

Remote NL Amsterdam

HSO International

HSO International-Solution Architect-with a focus on Dynamics 365 for Finance

Leading Microsoft PartnerHSO belongs to the Microsoft Dynamics Inner Circle, restricted to the top 1% of all Microsoft partners worldwide, and has delivered successful implementations in almost every country. The business employs 2,300 professionals and maintains a worldwide presence in Europe, North America, and Asia.Responsibilities Ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations. Coordinating teams of consultants on such projects in collaboration with the project manager. Acting as a trusted advisor to the customer regarding business system design and implementation. Contributing to the development of HSO best practices. Participating in presales activities. Role LocationThe candidate for this role can be in any European location, given the candidate has full European working rights. The candidate needs to have the capacity to travel and work at the customer's site or the HSO office when required. HSO International is prepared to assist with relocation to the Netherlands for the suitable candidate.

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NL Veenendaal

Consulting & Technology

Solution Architect Customer Engagement D365

Als Solution Architect ben jij gedurende de klantreis het inhoudelijke geweten en help je organisaties hun doelstellingen te realiseren. Jij lost complexe business vraagstukken op door de juiste vertaling en inrichting te maken naar technologie. Sterker nog: met Dynamics 365 overtref je de verwachtingen van de klant. Jij bent functioneel verantwoordelijk voor de implementatie van de integrale CE-oplossing. Ben je een ervaren Senior Consultant of Solution Architect en wil je vooroplopen met innovatie en technologie? Dan is HSO CRM Solutions op zoek naar jou!Jij stelt bij jouw klanten de roadmap op voor nieuwe projecten en zorgt dat er een solide, consistente en toekomstbestendige oplossing wordt ontworpen. Jij bent een sparringpartner voor het senior management en jij fungeert als spin in het web tussen klant, jouw technische en functionele collega’s en de projectmanagers. Daarnaast geef jij input voor de doorontwikkeling van branche oplossingen van HSO. Vaak ben jij ook betrokken en ook verantwoordelijk voor de realisatie van de oplossing. Jij vindt het daarom fijn om zelf ook in de klei te staan, om zorg te dragen dat jouw oplossingen worden gerealiseerd, de kwaliteit van de oplossing hoog is en de klanttevredenheid toe neemt. Jij hebt nauw contact met andere Solution Architecten, Lead Consultants, Projectmanagers en Accountmanagers om up-sell en cross-sell te spotten en proactief de klant en jouw (internationale) collega’s te verrassen met nieuwe kennis en branche inzichten.Jij bentEen ontwerper! Jij bent goed in staat om het bedachte en ontworpen applicatie landschap ook overtuigend te presenteren aan de klant (veelal IT-director, afdelingshoofden, key users architect, projectmanager).Een strateeg! Je bent een gedreven professional met een klantgerichte en stressbestendige instelling! Jij bent analytisch, creatief en communicatief sterk. Daarnaast geef je graag feedback en sta je altijd klaar voor jouw team.Een visionair! Jij bent van mening dat stilstand achteruitgang is en bent daarom altijd op zoek naar mogelijkheden om je kennis te vergroten. De kennis die jij hebt opgedaan deel je graag met je collega’s. Delen is voor jou vermenigvuldigen.

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NL Veenendaal

Consulting & Technology

(Senior) Consultant Customer Engagement D365

Als Consultant Customer Engagement D365 vertaal je de vraagstukken van de klant naar de beste oplossing. Wil je voorop lopen met innovatie en technologie? Dan is HSO CRM Solutions op zoek naar jou! Jij helpt met jouw kennis en persoonlijkheid het verschil bij onze klanten en helpt HSO groeien.Jouw uitdagingen: Jij lost complexe business vraagstukken op door de juiste vertaling en inrichting te maken naar technologie; Sterker nog: met dynamics 365 overtref je de verwachtingen van de klant; Samen met het projectteam zorg je voor een vlekkeloze implementatie; Je bent het aanspreekpunt voor de klant en de verbindende schakel tussen betrokken teams en partijen.

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From the first day I started working at HSO, no one ever asked what I’ve been doing. There is a strong mentality of just taking ownership of your own duties, and the culture makes space for people to trust each other.

Peter van Haaften Engagement Director

An incubator for success

Good ideas are worth nothing if they cannot come to fruition. Peter is a pragmatic self-starter, and he found a perfect match in HSO International. “From the first day I started working at HSO, no one ever asked what I’ve been doing,” he joked. “There is a strong mentality of just taking ownership of your own duties, and the culture makes space for people to trust each other.”

The entrepreneurial culture and flat structure at HSO enable a high level of collaboration and transparency. “You are encouraged to innovate in applying the technology, but it’s not about selling dreams,” Peter affirmed. “It’s about doing what is best for the client, even if that means advising them against something that is not good for them.”

Being able to build that rapport with the client is key to helping projects realize their full potential. “We don’t just hand out plug and play solutions,” he added. “It’s more like dancing a tango, where you can guide them to the right place, with a strong partnership and sponsorship from the top.”

"We need people with a fundamental entrepreneurial nature, who create their own opportunities. The focus should not be on selling but instead on truly becoming a trusted advisor to our customers."

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Developing the next generation

As a father of five, Peter understands how important it is to set the next generation up for success. That’s why he’s been stepping away from tactical and local issues to a more strategic and global perspective. “I’d like to mentor and coach the next generation to help them become trusted advisors for our customers,” he shared. “If you have some business experience and are good at understanding processes, we want to talk to you.”

But who has what it takes to join the ranks of customer engagement in one of the best digital solutions companies in the world? “We need people with a fundamental entrepreneurial nature, who create their own opportunities. The focus should not be on selling but instead on truly becoming a trusted advisor to our customers,” said Peter. In his experience, success today demands a cocktail of “soft” skills: “Curiosity to get into the weeds of what you’re selling, eagerness to learn and communicate, a high level of trustworthiness, and emotional intelligence.”

Peter doesn’t like to take credit, but we can tell you: He excels in these areas and offers an additional key ingredient to success—the boldness to continuously push boundaries.

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