HSO International
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Turning unexpected opportunities into Gold at HSO
With broad experience in Microsoft products, plus an uncanny ability to connect the dots and give our project teams direction, Divya is helping HSO create the innovative business solutions of the future.

“The culture at HSO is just amazing. You have the room to take the initiative and lead in making positive changes to the company.”
Divya Singh turns unexpected opportunities into Gold at HSO.
At HSO International we pride ourselves in our customer-first ethos. But we'd be nothing without our amazing teammates. Divya Singh has been with us less than 1 year, and she’s already making waves.
When Divya Singh left India , she wondered if she could find another place as rich with professional opportunities. After all, she had already seen quite a bit in her travels and her stint living in Singapore. But Divya’s affinity for challenging herself and her ability to understand people of different cultural backgrounds kept calling her abroad. Today, she’s accelerating growth at HSO International as a Delivery Manager, ensuring project teams are working in concert to deliver the most innovative business solutions to our clients.
Divya is humble, so she says that she has always been lucky to end up in the right place. But we know the real reason behind her success. She has a true gift for looking at the big picture, connecting the dots across complex projects, and crafting the critical roadmap that allows HSO teams to execute their mission. In our interview, Divya shared how she has found the perfect balance of professional challenge and personal fulfillment, and she dished out advice to other ambitious professionals on finding the perfect work environment.
Seizing the opportunity
Despite the enticing Mediterranean breeze that accompanied Divya on her former commute in Malta, she knew deep inside that she was meant for a more challenging and fulfilling professional environment. But she wanted to be deliberate with her choices, since she is well aware of the stresses that pursuing a high-paced career in another country could have on her family.
“Coming to HSO was not an intentional move,” Divya admitted, “but during an interview we had a pleasantly transparent and candid conversation. It gave me a peek into the company culture and made me want to accept their proposal.”
With her experience, Divya was perfectly positioned to help HSO grow, and the company offered her an environment where she could forge her own path to do so. “In my current role, I provide internal support, aligning the efforts of the Project Management team through resource planning, risk mitigation, and developing more robust governance practices,” she shared.
But Divya’s position as Delivery Manager will evolve and grow into the Project Management Office, offering more opportunities as the company expands.
HSO International
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Data & AI
As a Data Scientist you can expect to… Perform data discovery, profiling, cleaning, and exploratory analysis across structured and semi-structured enterprise datasets Develop predictive and statistical models that support forecasting, classification, segmentation, anomaly detection, and optimization use cases Build and evaluate machine learning pipelines using Python-based frameworks within Azure analytics environments Prepare feature sets and training datasets aligned with business objectives and model performance requirements Partner with Data Engineers and Integration Engineers to deploy models into production environments using Azure-based platforms Support ingestion and preparation of data for analytics and intelligent applications across Microsoft Fabric, Synapse, and Azure Databricks Contribute to solutions supporting Copilot, Azure OpenAI, semantic search, and retrieval-based intelligent application scenarios Design and execute experiments to validate model performance and improve prediction accuracy Translate analytical outputs into clear business insights and recommendations for technical and functional stakeholders Document modeling assumptions, feature engineering approaches, evaluation results, and deployment workflows Support model monitoring activities including drift detection, retraining strategies, and performance tracking Ensure alignment with enterprise governance, data security, and responsible AI practices across engagements Stay current with emerging machine learning, analytics, and generative AI technologies within the Microsoft ecosystem You’re great at… Handling multiple projects/tasks simultaneously in a team environment Applying statistical analysis and machine learning techniques to solve business problems using real-world enterprise datasets Building predictive models using methods such as regression, classification, clustering, and time-series forecasting Preparing and transforming datasets for modeling through feature engineering and exploratory data analysis Developing machine learning workflows using Python and common ML libraries such as scikit-learn, TensorFlow, or PyTorch Supporting analytics environments such as Microsoft Fabric, Azure Databricks, Synapse, and Power BI data models Collaborating with Data Engineers and Integration Engineers to operationalize models within production data platforms Designing experiments to evaluate model effectiveness and improve prediction accuracy over time Translating analytical findings into actionable insights for both technical and business stakeholders Working with cloud-based analytics and machine learning services, particularly within Microsoft Azure environments Documenting modeling logic, assumptions, and outputs to support maintainability and governance requirements Supporting feature engineering and model deployment within production data platforms Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, or a related field Strong proficiency in Python and SQL for data preparation, modeling, and analysis workflows Development of predictive models using techniques such as regression, classification, clustering, or forecasting Familiarity with machine learning libraries such as scikit-learn, TensorFlow, PyTorch, or similar frameworks Support of analytics or modern data platforms such as Microsoft Fabric, Azure Databricks, Synapse, or Power BI Work within cloud-based analytics or machine learning environments, preferably Microsoft Azure Exposure to model deployment workflows and collaboration with engineering teams supporting production implementations Clear communication of analytical insights to both technical and non-technical audiences Ability to collaborate effectively across cross-functional delivery teams in consulting or enterprise solution environments Microsoft Azure certifications related to data, analytics, or AI platforms preferred Ability to work with clients and internal teams to deliver solutions
Cloud & Infrastructure
As a Modern Workplace Engineer, you can expect to… Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM) Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security Create technical documentation including architectures, configurations, standards, and operational runbooks Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities Deliver solutions in client environments across multiple tenants and organizational contexts You’re great at… Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience Creating automation using PowerShell, Power Automate, and related technologies Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Engineering, or related field (preferred) 3+ years of experience supporting and implementing Microsoft Modern Workplace technologies Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance Proficiency with PowerShell scripting and automation Strong understanding of identity and access management using Microsoft Entra ID Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
Cloud & Infrastructure
As a Solution Architect with Application Innovation & AI experience, you can expect to… Design and lead modern enterprise application solutions that combine .NET Blazor engineering, AI innovation capabilities, and business process architecture to solve complex operational challenges for clients. Draw upon your knowledge of Microsoft technologies such as Azure App Services, Functions, DevOps pipelines, integration services, data platforms, and Azure AI capabilities to architect scalable application solutions aligned with client strategy and enterprise architecture direction. Develop and cultivate trusted relationships with clients through discovery sessions, whiteboarding workshops, and technical analysis, positioning HSO as a strategic partner in delivering intelligent application platforms. Work with prospects and clients to determine architecture approaches that translate business workflows into scalable custom application and integration solutions across enterprise systems. Provide supporting architecture artifacts such as solution designs, technical validation approaches, and proof-of-concept implementations that demonstrate how modern application platforms and AI-enabled capabilities support client business objectives. Guide organizations in extending their business platforms through AI-enabled application innovation, including Copilot-style experiences, semantic search, and intelligent workflow automation. Define integration strategies across ERP, CRM, case management platforms, internal line-of-business applications, and modern Azure-hosted solutions. Collaborate with delivery teams to establish architecture guardrails supporting scalable, maintainable, and secure enterprise application platforms. Apply your understanding of business systems and operational workflows to ensure solutions align with the realities of how organizations execute work across their technology landscape. Support modernization initiatives that transition legacy applications toward cloud-native Azure architectures enhanced with AI capabilities. You’re great at… Using a consultative approach to translate business needs into scalable application architecture solutions Designing enterprise-grade solutions using .NET and Blazor Applying Azure AI services, Copilot capabilities, or intelligent application patterns within real business workflows Working closely with stakeholders to understand operational systems and business processes and reflecting them in solution architecture Collaborating with clients, sales teams, and delivery leadership to define solution direction and architectural scope Designing integration strategies across multiple enterprise platforms and business systems Assessing feasibility of modernizing legacy applications into Azure-native architectures Leading architecture conversations with both technical teams and business stakeholders Supporting distributed delivery teams through architectural guidance and governance Staying current with emerging trends across Azure application innovation and AI-enabled development capabilities Sound interesting? If so, you’ll have… Degree in Computer Science, Engineering, Information Systems, or related discipline (or equivalent experience) 7+ years of experience architecting enterprise applications using .NET technologies Demonstrated experience designing or delivering solutions using Blazor Experience incorporating AI innovation capabilities into enterprise applications (e.g., Azure OpenAI, Copilot extensibility, semantic search, intelligent automation) Experience architecting solutions aligned to enterprise business processes and operational systems (not limited to Dynamics 365) Experience designing Azure-hosted application platforms using services such as App Services, Functions, storage, APIs, and DevOps pipelines Experience working in consulting, systems integration, or Microsoft partner environments Demonstrated experience collaborating with technical and business stakeholders to define architecture strategy Ability to thrive in a dynamic and entrepreneurial consulting environment Ability to travel 30% or client engagements require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
ERP & CRM (e.g. D365 F&O, D365CE)
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Previous experience working or consulting within Public Sector or Non-Profit industries Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
“The culture at HSO is just amazing. You have the room to take the initiative and lead in making positive changes to the company.”



Forging your own path
When it comes to choosing the right job, Divya stresses the importance of company culture.
“The culture at HSO is just amazing. You have the room to take the initiative and lead in making positive changes to the company.” Beyond that, for her it’s all about having broad opportunities and a supportive structure that enables you to succeed. “Everyone is aware of what’s happening on the field, but no one will micromanage you,” she added. “This gives you the chance to develop not just hard skills, but soft skills as well.”
Divya is happy and laser focused on succeeding where she’s been planted, but she still has ambition to keep developing professionally. “There are a lot of emerging teams at HSO. In the future I’d like to work towards roles in strategic growth and planning,” she shared.
Regardless of what she chooses, with her drive and business acumen, we are sure Divya is headed for great things.
Development without growing pains
Divya is not afraid to speak her mind, and HSO is a place where this is more than welcome. In fact, it's encouraged.
With a 14-year-old daughter in tow, she wanted to ensure she could be there for her family through another international move. “I was very forward with the company and said I was not really open to travel at the beginning. For this stage of the role, they were willing to work with me on that,” she said. “Thankfully, my daughter quickly found a welcoming community here in the Netherlands and is settling very well.”
This freedom certainly extends into her professional life. From the start, Divya was given a lot of leeway and support in calling the shots. “HSO is a very flat organization, where your colleagues are always available and willing to help,” Divya said. “Management is involved in your development, but they really let you find your own way to execute. I’ve only been here 6 months, and they already place a lot of trust in the decisions I make.”
Even through demanding projects, she is able to strike a good work-life balance. “Of course, there are busy periods, but I don’t have trouble adjusting my schedule and being able to devote time to my family or work,” she said.
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