HSO United States
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No problem is too large or small when you collaborate
Katie joined HSO in July 2021 from another Microsoft partner where she worked in marketing and sales operations.

"We have a core marketing team in the USA – we all work fully remotely but get together annually for our all-hands meeting."
Katie has been described as somebody that isn’t just a role model in marketing, but a role model for everyone at HSO because of her project management and problem-solving skills and can-do attitude. So, we set about finding out the magic ingredients!
Katie: “I joined HSO in July 2021 from another Microsoft partner where I worked in marketing and sales operations. There are eight of us in the team as a core group in the USA – we all work fully remotely but get together annually for our all-hands meeting.
I am not sure there is a magic ingredient! For me, it all starts with the people I get to work with every day. It is a privilege to work alongside and collaborate with so many top-notch highly skilled and intelligent marketers. It is a joy to learn from one another and support one another and we are all each other’s cheerleaders. Knowing that our work is appreciated and that we are individually appreciated not only as a person, but also for the contribution we make to HSO, makes a huge difference as you can see the impact you are having, and this is very motivating."
Katie: "HSO is very transparent about its direction of travel and the goals for every year and how the company is looking to grow. We are also very clear on individual and team goals, so they have set us up well where we know what we are striving for.
Ever-evolving stands out the most because that is a value I closely hold to my heart, as I always believe in not staying still and keeping up with your own growth and skills and continually evolving those. Performance-driven is a close second. I am part of a high-performing team that encourages team collaboration, dedication, and gives you the power to be a decision-maker. I love the group of people I get to work with daily and pour everything I have into my work."
HSO United States
Related job opportunities
Consulting & Technology
As a Functional Solution Architect with Dynamics 365 Supply Chain experience you can expect to… Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Supply Chain Lead the D365 Supply Chain Management Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Travel as the needs of clients and our business dictate You’re great at… Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company
Consulting & Technology
As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Act as a senior resource/advisor to other Managed Services Leads and Consultants Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company
Consulting & Technology
As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Finance and Operations Lead the D365 Finance/Project Accounting Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Adhere to and improve implementation methodology as the business paradigm changes; Share best practices with team Travel as the needs of clients and our business dictate You’re great at… Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company
"I am really excited about what the future holds at HSO. We have many projects in motion now, along with a few large-scale, more impactful ones that I expect to streamline operations and ensure the team can be as efficient as possible and productive going into 2023. I truly love what I do and find it exciting to see all the hard work come to fruition."



HSO has plenty of opportunities available
"I think in terms of career trajectory and career growth, HSO does a great job at providing its employees with the tools and resources to reach their full potential. HSO has plenty of opportunities available if you are willing to explore them - show interest and initiative and the company works with you to get you from one career goal to another."
Katie continues: "I have never been described as a cross between a rockstar and a unicorn before! I am very honored! I don’t think my management capabilities are unique. I think what I personally like to do is to make sure my team is taken care of and that we are able to work to our best.
If I notice the team doesn’t have something to be efficient or productive, I will always make sure we are supported, and we can handle our workload across all our projects. I am a big believer in giving everyone the best possible opportunity of doing a great job."
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