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If you’re searching for the unexplored path to success, Hannes van Heerden won’t just point you in the right direction, he will take you all the way there. As an IT industry veteran with over 20 years of experience, Hannes has led from both the customer and the supplier perspectives. That’s why it’s no surprise that former colleagues and partners have described him as “one of a kind”, and a “servant leader” with “vision and the ability to rally teams to follow him in his quest.”
But in our 60 minutes with Hannes, he did not once credit himself for his achievements, but instead shifted attention to how teamwork makes it happen. This is one of his biggest strengths, and his colleagues agree: Hannes’ success comes from his sophisticated understanding of how to invest in people. Coupled with his personal passion for turning a company’s long-term goals into a digital grand strategy, Hannes makes the seemingly impossible a reality. Below, he shares his story and talks about what it takes to build teams that can truly transform how clients do business.
As a Program Manager at HSO International, Hannes is all about leveraging relationships to deliver game-changing solutions to businesses. But his role extends beyond the mere implementation of Microsoft Dynamics 365. “My goal is to build trust by gaining an understanding of the customer's long-term vision,” he said, “so instead of just selling them technology, we can create a roadmap and a clear path to invest in a step-by-step digital transformation.”
Hannes acts as a central figure in large, complex projects, meticulously orchestrating various engagements that align with the customer's strategy.
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PositionMedior International Dynamics 365 F&O (AX) Supply Chain ConsultantWhat is your goal?To become the best international D365 ERP supply chain, consultantWork on Dynamics 365 (AX) projects across the globeTake the next step!Are you looking for a job where you develop yourself quickly and immediately receive a lot of responsibility? Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path!Personal developmentAs a Medior ERP Consultant, you will be in charge of your career and personal development with the support of our organisation, working side by side with the customers, making a difference. In a few weeks, you will be ready to step into the exciting world of IT consultancy and business processes supported by the newest Microsoft solutions.Leading Microsoft PartnerYou work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions to develop the best strategy for a digital transformation and design, implement and manage innovative cloud solutions for our customers.HSO InternationalWith 200+ colleagues at HSO International, you are a point of contact for companies that understand the big picture and oversee issues of cross-border implementations. You follow the HSO Excellerate methodology to execute projects predictably, delivering high-quality results most efficiently.Key Responsibilities Deliver and implement Dynamics 365 F&D (AX) modules internationally; Deliver high-quality business and software application services to clients; The creation of high-quality and sustainable client solutions; Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan; Measure customer expectations of business knowledge, skills and behaviour; Identify business/project risk and mitigate or communicate as necessary; Communicate progress updates to relevant parties both formally and informally; Participation in pre-sales activities as requested; Always represent HSO International professionally and positively; Advise customers on industries’ best practices proactively rather than passively. What does that mean for you?You work with Microsoft’s Azure cloud platform, Dynamics 365 and our unique, industry-specific solutions to develop the best strategy for a digital transformation and design, implement and manage innovative cloud solutions for our customers.We don’t just want you to join HSO International; we want you to stay! We don’t want you to have a job with us; we want you to have a career with us. We are ambitious to continue to be a world-class global implementation company. Our people are ambitious for the company, and they are ambitious for themselves. We’ll hire you not just because of where you’ve been and what you’ve done but where you can go and what you can do in the future.
Position Title - Enterprise Architect, Manufacturing Industry Segment What is your target? Engage with the customer at the highest business level, understanding and translating that vision into a technology strategy executed via the HSO Consulting teams as an effective and controlled work program. Department the Manufacturing team at HSO International, the global partner for multinational companies. We aim for Senior D365 F&SCM and D365 CE Architects & Functional Consultants working on International Mfg and Automotive projects. Location Europe, WW Work type Remote/Partial RemoteWork globally! Take the next step!Are you either a seasoned Solution Architect in the Manufacturing and Automotive industries or an incredibly talented senior consultant with the ambitious goal of becoming an Enterprise/Solution architect?Then we are looking for you. With your knowledge and experience, you will contribute towards the growth of a young and ambitious team that is just as customer-obsessed as you! Take the next step in your career path! Personal developmentAs a Manufacturing Enterprise Architect, you will oversee your career and personal development with the support of our organisation, working side by side with the customers and other ambitious colleagues, making a difference. This is a highly visible role, both internally and externally.The businessFounded in 1989, HSO specialises in implementing, integrating, optimising, and maintaining enterprise solutions based on Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics CRM, and Microsoft Office 365 with a focus on multinational enterprises in industries such as Manufacturing, Distribution, Retail and Services (Construction, O&G, Professional Services, Field Service, Equipment Rental). This role covers the process from presales to initial engagements through to the validation of work completed. The Mfg Enterprise Architect will be the fundamental consultant for the customer in the overall definition and implementation of their business systems.Leading Microsoft PartnerHSO belongs to the elite Microsoft Dynamics Inner Circle, restricted to the top 1% of all Microsoft partners worldwide, and has delivered successful implementations in most countries worldwide. Today the business employs ~2,000 professionals and maintains a worldwide presence in Europe, North America, and Asia.What does that mean for you?We do not just want you to join HSO International; we want you to stay! We do not want you to have a job with us; we want you to have a career with us. We are ambitious to continue to be a world-class global implementation company. Our people are ambitious for the company, and they are ambitious for themselves. We will hire you not just because of where you have been and what you have done but where you can go and what you can do in the future.
Work across the globeThe businessFounded in 1989, HSO specialises in implementing, integrating, optimising and maintaining enterprise solutions based on Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics CRM and Microsoft Office 365 with a focus on multinational enterprises in industries such as Distribution, Retail, Manufacturing and Services (Construction, O&G, Professional Services, Field Service, Equipment Rental).Leading Microsoft PartnerHSO belongs to the elite Microsoft Dynamics Inner Circle, restricted to the top 1% of all Microsoft partners worldwide, and has delivered successful implementations in almost every country. Today the business employs c. 1.000 professionals and maintains a worldwide presence in Europe, North America and Asia.HSO InternationalIn response to the need for multinational customers to ensure control and consistency in the rollout of their projects, HSO has established an international business unit - HSO International – a team of 200+ which acts as a link between the local HSO country offices, the HSO Alliance partners and customers to minimise risk and to ensure an efficient and consistent approach to international projects. (N.B. HSO uses its Excellerate methodology in combination with its Gartner-recommended Kernel-Rollout approach to ensure that simultaneous multi-country projects can be managed with minimal risk, increased efficiency, and predictable results).Reason for vacancyAs the digital transformation revolution gathers pace, there is a growing need to provide our customers with capabilities beyond the knowledge of ERP and its traditional implementation approach.Who should apply for this role?Only candidates with 4 + years of hands-on software implementation experience with Microsoft ERP Solutions.Job PurposeResponsible for the successful delivery of projects, ensuring: A quality delivery across all customer engagements Achievement of profitable services performance High customer satisfaction levels on implementation Achievement of crucial project objectives Motivation of individual members of the project delivery team Lead the planning and implementation of projects Facilitate the definition of project scope, risks, goals and deliverables Define project tasks and resource requirements Develop full-scale project plans Assemble and coordinate project staff Manage project budget Manage project resource allocation Track project deliverables and issues using appropriate tools Provide direction and support to the project team Quality assurance Constantly monitor and report on the progress of the projects to all stakeholders Present reports defining project progress, problems and solutions Implement and manage project changes and interventions to achieve project outputs Project evaluations and assessment of the result Ensure HSO Project Methodology is fully documented, used in all relevant pieces of work and understood and used by all the Consultants on the project
“I am responsible for coordinating with all the project managers to ensure the team is structured efficiently, that we are using the right methodology, and that they have the environment they need to succeed.”
But Hannes delves even deeper into the solution. He strives to understand the technical intricacies of each project, collaborating with architects to ensure that the overall digital structure aligns with the customer's roadmap. “Many implementation partners only think about whether the technology alone achieves their client’s goals, but adoption is just as important,” he added. That’s why Hannes works with change managers to identify and facilitate the necessary organizational adjustments that support the client’s transformation process.
An environment that boosts innovation
Hannes will be the first to tell you that company culture is the key ingredient that allows it to create groundbreaking solutions for its clients, and HSO International strives to foster a culture of proactive innovators. On some projects, Hannes works with teams of up to 60 people, but everyone is synched to take every action with the customer in mind.
“What first struck me was the professionalism and the collaborative spirit within HSO,” he said. “The whole team works in unison to develop new capabilities and deliver more value to the customer, not just technical execution.”
While Hannes asserts that HSO International has a customer centric ethos, he also celebrates the internal environment.
“We have great products and a very international team, in an environment where you are free to pursue your aspirations and grow across the company,” he shared. “It’s a very uplifting culture.”
While Hannes gives his all for the success of his team and clients, he is always looking for ways to develop professionally. “I’m thinking of ways we can scale, grow our customer base, and apply technology in innovative ways,” Hannes said, “but I’m interested in managing and executing growth internally.” At HSO International pursuing your interests is encouraged, allowing him and others to choose their path.
To those looking for a challenging and rewarding environment, Hannes offers some advice. “You get a lot of energy from having customers who are professional and thirsty for growth, but also from having a cohesive team that is working towards the same goal,” he said. “If you are willing to work hard and get a huge return on investment, both personally and professionally, a place like HSO could be a good fit for you.”
Hannes' journey at HSO International exemplifies the commitment to excellence and customer-first attitude that sets our company apart. With his remarkable skills and unwavering dedication, he will continue to empower businesses and shape a brighter future for HSO and its customers, and we’ll be rooting for him.