• Employee Story
  • From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

Sam Yeo began his journey with HSO through a graduate program, earning certifications and looking to work on various projects across a wide range of industries. Let's see what the future holds for Sam.

Meet
Sam Yeo
Graduate Consultant

What made you join HSO?

I think when doing my research prior to applying, you get the vibe that HSO does care about its people and the work that they do.

...also, the assessment day was a really big thing for me. Walking in and meeting directors, and really senior people like managing directors, who would give you their time and wanted to be there that day to meet people like myself, who had very little prior experience, was great.

How did you find the onboarding process?

I really enjoyed it - talking to people, getting to understand their backgrounds, and understanding ourselves as well. Being able to understand myself with insights to see where my strengths and weaknesses are, and which areas I am stronger in, was something I really enjoyed.

What were the challenges you faced?

Things that I was challenged by were, of course, the technical aspects. With my experience lacking a little bit in Dynamics, being able to understand the system and really drill down into it was something challenging, but enjoyable.

How did you find your initial foray into the business?

Yeah, I think what I’ve enjoyed is being able to talk to people at various levels and understand their experiences and expertise. Path sessions with Peter Sharpe, Director of Enterprise Architecture, HSO and Mike Stanbridge, Enterprise Architect, HSO recently have been great; they've been able to share so much about their expertise and give us so much time.

They have said, "If you need us, just book a meeting in the diary. We are always happy to take that time," and that is what I have loved. Being able to talk to people of different levels and everyone having time for you, even though we are brand new graduates with very little experience, is wonderful.

Even though we aren’t valuable to them at the moment in terms of a business perspective, they always wanted to give their time to help us develop, which is so lovely. It really makes you feel at home.

The best thing I can say for new starters is just talk to people.
Everyone is willing to give you their time, instead of saying they do not have the time at all, they’ll simply say right look at my calendar, find a time that works for us both, set it up and I will be there, and that’s great.

So being able to utilise that and make the most of it, if people are willing to give you their time, try and take it and learn from these skilled people in their expert areas and prospective people looking to join HSO.

Sam Yeo Graduate Consultant

What advice would you give yourself?

Personally, I have a little bit of a lack of experience in the working world, and that was something about which I was slightly worried.

Of course, having met people who are on the graduate scheme on the assessment day and seeing their experience, I understood that everyone is on a level playing field with the graduates.

We have not worked with Dynamics before, so being able to give yourself that confidence and say that you can do this, and knowing that you will be able to learn this, is important. Just have confidence in your abilities and your skills.

What are you looking forward to over the next few months?

Going into projects. I have now completed two certifications and have one left, so I am really looking forward to being able to work on projects in a different capacity.

Looking at things from a supply chain perspective or in various other ways, and being able to develop those skills in these different projects and areas, is something I am excited about.

HSO Graduate Programs

We have been running our graduate scheme for the past seven years recruiting and developing our graduates into business associates who have a real impact on the business and for our customers. Get to know how.

Graduate Programs

Want to join our HSO family?

See our vacancies below

Remote GB

Consulting & Technology

Cloud Solution Pre-Sales Architect - ISM

HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Job Purpose    As the Cloud Solution Pre-sales Architect you will lead all Pre-sales engagements with our customers. There will be times when this role may need to also lead discovery, designing and implementation of wider cloud services with a focus on ISM depending on availability within the team.  This means having overall ownership of the solution, ensuring that the delivered solutions are implemented in a cost-effective, high quality and controlled manner that satisfies customers’ technical and business requirements. Your responsibilities will involve leading customer workshops, documenting requirements, defining deliverables, and estimating projects with the assistance of the delivery team.  The role is key in designing new go-to-market propositions working with sales teams to ensure correct customer alignment, and with the ISM Delivery Lead to ensure the team has the necessary skills and expertise to implement the solution.   The role works closely with the Cloud Strategist and other Cloud Solution Architects to ensure that ISM solutions are aligned with the overall cloud strategy for that customer.   This role is part of the small senior leadership team for the ISM team and will help guide the delivery team to develop the skills required to be the best Cloud partner in the market.   This role has a utilisation target of 40%, which will covered by the paid engagement as part of presales and discovery workshops and related deliverables.   Reports to ISM Practice LeadOverview of Experience and Key Responsibilities  Engagement     Promote new or emerging Technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage.   Responsible for developing relationships with the Microsoft team to help with sales and delivery of our projects.   Collaborate closely with the Business App practice within HSO to identify opportunities for the ISM and wider Cloud services.   Work in tandem with the Practice and delivery leads to define propositions, solution packages, and implementation accelerators.   Managing Risk  Support EA and pre-sales teams to ensure workable solutions are being promoted and to create end-to-end solutions.   Support commercial teams and contribute towards commercial estimates on ISM and wider cloud solution designs.   Own technical delivery and architecture design on key ISM projects, with the ability to deep dive into the technical inquiries on proposed solutions, while also working within agreed commercial parameters.   Provide the link between the implementation teams and the Cloud Strategist and wider Enterprise Architecture team, ensuring the new cloud infrastructure architecture provides a solid foundation for the solution being provided.   Produce systems architecture and design documentation to agreed HSO standards.   Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft.   Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Team Lead.   To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.   To work closely with project teams and act as a point of reference/escalation during the implementation of a Cloud solution, particularly through go-live advising/improving on the scalability and performance of the solution.   To act as a point of reference/escalation for HSO support teams once a cloud solution has been implemented.   Acts as a Technical lead and mentor colleagues to share knowledge     Essential Behaviors    Demonstrates care with every interaction.    Demonstrates sense of ownership, autonomy, and personal responsibility in work execution.   Self-driven and capable of working independently while aligning actions with high-level goals; seek support and collaboration when necessary.   Strong affinity for Microsoft cloud infrastructure technologies and appreciation of other relevant technologies like Power Platform, AIS, and Integration services.   Excellent client-facing skills; empathy and adeptness in guiding clients through complex challenges.   Analytical, planning, and process-oriented approach with a focus on meeting deadlines and delivering quality results.   Excellent presentation and demonstration skills.   Project management awareness.   Good written and verbal communication skills.   Uses relevant business acumen to make informed choices.    Ability to work in an entrepreneurial business.   Lateral thinker, who will actively listen and contribute to broader topics.   Location  This is a hybrid role and can be based either from our Reading, Glasgow or Manchester offices, or home.  Please expect a large amount of planned travel which will involve overnight stays near customers, our offices and other UK locations for meetings, events and training.  

Learn more
Remote GB

Governance & Project Management

D365 Project Manager

HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyAs the digital transformation revolution gathers pace, there is a growing need to provide our customers with capabilities that extend beyond a knowledge of ERP and its traditional implementation approach.Job PurposeResponsible for the successful delivery of projects, ensuring:· A quality delivery across all customer engagements· Achievement of profitable services performance· High customer satisfaction levels on implementation· Achievement of key project objectives· Motivation of individual members of the project delivery teamKey Responsibilities· Lead the planning and implementation of projects· Facilitate the definition of project scope, risks, goals and deliverables· Define project tasks and resource requirements· Develop full scale project plans· Assemble and coordinate project staff· Manage project budget· Manage project resource allocation· Track project deliverables and issues using appropriate tools· Provide direction and support to project team· Quality assurance· Constantly monitor and report on progress of the projects to all stakeholders· Present reports defining project progress, problems and solutions· Implement and manage project changes and interventions to achieve project outputs· Project evaluations and assessment of result· Ensure HSO Project Methodology is full documented, used in all relevant pieces of work and understood and used by all the Consultants on the project.

Learn more
Remote GB

Consulting & Technology

ISM Business Development Manager

HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Job DescriptionThe ISM Business Development Manager is to help grow the Infrastructure, Security & Modern Workplace service line. Key Responsibilities As a Business Development Manager, you will:·        Craft go-to-market messaging around ISM (Infrastructure, Security & Modern Workplace) and its technical capabilities, in collaboration with service line leadership and technical Solution Specialists ·        Create and maintain sales offers that articulate value to clients, explain technical and business approaches, providing material to HSO sellers, account managers and consultants to use during presales engagements ·        Manage the ISM sales pipeline (e.g., leads and opportunities in Dynamics 365 for Sales) through collaboration with service line leadership, HSO sellers, HSO industry leaders, and Microsoft sellers, including but not limited to: o   Working with HSO marketing and sales team(s) to effectively manage and qualify leads o   Nurture opportunities through the sales pipeline o   Close and obtain signed statements of work   o   Manage pipeline admin and sales metrics for stakeholder reporting ·        Working with technical consultants to provide pre-sales support to HSO sellers and industry leads o   Supporting sales discussions with clients via remote meetings or face-to-face engagements, where required o   Preparing and presenting sessions that tie client needs to ISM serviceso   Receive and manage all inbound requests for technical pre-sales support (e.g., from HSO sellers or industry leaders), assigning consultants to provide technical pre-sales support on specific opportunities, and maintaining the overall technical pre-sales capacity and backlog.

Learn more

Contact us

By using this form you agree to the storage and processing of the data you provide, as indicated in our privacy policy. You can unsubscribe from sent messages at any time. Please review our privacy policy for more information on how to unsubscribe, our privacy practices and how we are committed to protecting and respecting your privacy.