Data, AI, and a Second Brain

Meet Chetan Patel, our Head of Data & AI in the UK - strategist, problem-solver, and self-proclaimed AI whisperer. With three years at HSO, he’s been leading the charge in transforming how businesses harness data and AI.

Meet

Chetan Patel

Data & AI Delivery Lead

"We’re not just solving problems, we’re shaping what's next. Unless the Wi-Fi goes down… then it’s just character-building.”

If turning data chaos into clarity were an Olympic sport, Chetan would have more medals than Excel has cells. With three years at HSO under his belt, he’s not just leading our Data & AI practice; he’s helping shape the future of how businesses use technology, all while cracking the occasional dad joke about Wi-Fi outages.

If you ask Chetan Patel what it’s like to lead a Data & AI team, don’t expect a boring job description. “Think of me as part strategist, part problem-solver, part AI whisperer,” he says, and after three years at HSO, that description couldn’t be more fitting.

As Head of Data & AI, Chetan is known for turning chaos into clarity, guiding clients through complex transformations, and helping businesses unlock serious value from their data. One standout moment? Leading a full-scale data transformation for a client, streamlining what’s typically a painful process into a future-proof solution powered by Microsoft Fabric and HSO’s own IP.

"Working in Data & AI is like getting a front-row seat to the future."

Chetan Patel Data & AI Delivery Lead

But what truly excites Chetan is what’s still to come.
“Working in Data & AI is like getting a front-row seat to the future,” he says. “We’re not just solving problems, we’re shaping what's next. Unless the Wi-Fi goes down… then it’s just character-building.”

Since the rollout of Copilot and HSO’s AI training, his work has “levelled up.” Chetan uses Copilot daily and has even built his own AI agents to boost project delivery. “It’s not about working harder, it’s about working smarter. Copilot is basically the second brain I never knew I needed.”

What makes HSO special? “The people, hands down. Across the globe, there’s this shared drive to make a real impact with technology. And that’s rare.”

His advice for anyone thinking about joining HSO’s Data & AI team?
“Join, join, join! You’ll grow, you’ll innovate, and you’ll be part of something genuinely exciting.”

And if you’re lucky, you might even get to meet the AI whisperer himself.

join the journey

Latest job opportunities

Join an award-winning, fast-growing business with big ambitions during a dynamic era of transformation!

US Remote

Consulting & Advisory

Change Advisory Consultant

As an Change Advisory Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring... Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

CE - Project Coordinator

As a D365 CE Project Coordinator you can expect to…  Provide high-level coordination, administrative and analytical support to the project team implementing Microsoft Dynamics D365 Schedule meetings, workshops, and project-related activities Provide support in all PM admin tasks associated with project initiation, status reporting, and tracking of project progress Track and report on project milestones, tasks, deliverables, and risks Work with Project PM to assist with planning and execution of tasks and updates needed for project planning, milestones and deliverable tracking, etc Maintain and update project documentation, including project plans, and status reports, as well as timesheets on an as-needed basis Help with all reporting associated to execution, burn rate, resource allocation and coordination across all project phases Support resource planning and onboarding of team members for D365 projects Assist with project budgeting, invoicing, and financial tracking in collaboration with PMO or finance teams Help with other admin tasks as needed Ensure customer satisfaction thru quality and consistent communication with our clients Sound interesting? If so, you’ll have…  2+ years of project coordination or administrative experience in IT or consulting environments Experience working in a Microsoft Partner or similar professional services organization is a plus Experience with Microsoft Project, Microsoft Office, Microsoft Teams Proficiency in Microsoft Office 365 tools (Excel, Word, PowerPoint, Outlook, SharePoint Strong attention to detail Strong organizational skills An understanding of planning based on deadlines Strong organizational and time management skills with a keen attention to detail Excellent communication and interpersonal skills Ability to multitask, prioritize, and adapt in a fast-paced environment Experience with Azure DevOps and Microsoft D365 Customer Engagement a strong bonus You’re great at…  Handling multiple projects/tasks simultaneously  Communicating over the phone, email, and in person Working on an individual level and as part of team Providing coordination on multiple concurrent projects Understanding change management  Building relationships with clients and partners  Prioritizing tasks and communicating commitments with clients & team members   Working in a highly collaborative team environment   Solving complex problems with creative solutions  Learning new concepts quickly and thoroughly  Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US Remote

Cloud & Infrastructure

Modern Workplace Engineer

As a Modern Workplace Engineer, you can expect to… Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM) Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security Create technical documentation including architectures, configurations, standards, and operational runbooks Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities Deliver solutions in client environments across multiple tenants and organizational contexts You’re great at… Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience Creating automation using PowerShell, Power Automate, and related technologies Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Engineering, or related field (preferred) 3+ years of experience supporting and implementing Microsoft Modern Workplace technologies Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance Proficiency with PowerShell scripting and automation Strong understanding of identity and access management using Microsoft Entra ID Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.

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US Remote

Cloud & Infrastructure

Solution Architect, Application Innovation

As a Solution Architect with Application Innovation experience, you can expect to… Design and lead modern enterprise application solutions that combine .NET Blazor engineering, AI innovation capabilities, and business process architecture to solve complex operational challenges for clients. Draw upon your knowledge of Microsoft technologies such as Azure App Services, Functions, DevOps pipelines, integration services, data platforms, and Azure AI capabilities to architect scalable application solutions aligned with client strategy and enterprise architecture direction. Develop and cultivate trusted relationships with clients through discovery sessions, whiteboarding workshops, and technical analysis, positioning HSO as a strategic partner in delivering intelligent application platforms. Work with prospects and clients to determine architecture approaches that translate business workflows into scalable custom application and integration solutions across enterprise systems. Provide supporting architecture artifacts such as solution designs, technical validation approaches, and proof-of-concept implementations that demonstrate how modern application platforms and AI-enabled capabilities support client business objectives. Guide organizations in extending their business platforms through AI-enabled application innovation, including Copilot-style experiences, semantic search, and intelligent workflow automation. Define integration strategies across ERP, CRM, case management platforms, internal line-of-business applications, and modern Azure-hosted solutions. Collaborate with delivery teams to establish architecture guardrails supporting scalable, maintainable, and secure enterprise application platforms. Apply your understanding of business systems and operational workflows to ensure solutions align with the realities of how organizations execute work across their technology landscape. Support modernization initiatives that transition legacy applications toward cloud-native Azure architectures enhanced with AI capabilities. You’re great at… Using a consultative approach to translate business needs into scalable application architecture solutions Designing enterprise-grade solutions using .NET and Blazor Applying Azure AI services, Copilot capabilities, or intelligent application patterns within real business workflows Working closely with stakeholders to understand operational systems and business processes and reflecting them in solution architecture Collaborating with clients, sales teams, and delivery leadership to define solution direction and architectural scope Designing integration strategies across multiple enterprise platforms and business systems Assessing feasibility of modernizing legacy applications into Azure-native architectures Leading architecture conversations with both technical teams and business stakeholders Supporting distributed delivery teams through architectural guidance and governance Staying current with emerging trends across Azure application innovation and AI-enabled development capabilities Sound interesting? If so, you’ll have…  Degree in Computer Science, Engineering, Information Systems, or related discipline (or equivalent experience) 7+ years of experience architecting enterprise applications using .NET technologies Demonstrated experience designing or delivering solutions using Blazor Experience incorporating AI innovation capabilities into enterprise applications (e.g., Azure OpenAI, Copilot extensibility, semantic search, intelligent automation) Experience architecting solutions aligned to enterprise business processes and operational systems (not limited to Dynamics 365) Experience designing Azure-hosted application platforms using services such as App Services, Functions, storage, APIs, and DevOps pipelines Experience working in consulting, systems integration, or Microsoft partner environments Demonstrated experience collaborating with technical and business stakeholders to define architecture strategy Ability to thrive in a dynamic and entrepreneurial consulting environment Ability to travel 30% or client engagements require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.

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US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Dynamics 365 CE Engagement Manager - Public Sector

As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Previous experience working or consulting within Public Sector or Non-Profit industries Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.

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US Remote

Cloud & Infrastructure

Senior Azure Cloud Engineer

As a Sr. Azure Cloud Engineer you can expect to…  Design and implement enterprise-scale Azure Landing Zones aligned to Microsoft Cloud Adoption Framework (CAF) and Well-Architected principles (management groups, subscriptions, RBAC, Policy/Initiatives, tags, monitoring, automation). Build core services: Compute (VMs/Scale Sets), Storage, Key Vault, Container Registry, and PaaS (e.g., App Service, Functions, AKS integrations) as appropriate. Engineer network topologies (hub-and-spoke or Virtual WAN); configure Azure Firewall, Application Gateway/WAF, Private Link, Private DNS, NAT Gateway, DDoS Protection; integrate ExpressRoute/VPN as needed. Plan & deploy Azure Virtual Desktop within the broader platform (host pools, app groups, workspaces) using FSLogix profiles on Azure Files/Azure NetApp Files; implement MSIX app attach and Scaling Plans; optimize performance (e.g., RDP Shortpath, GPU SKUs) and instrument with Azure Monitor/Log Analytics/AVD Insights. Implement Zero Trust controls with Microsoft Entra ID (Conditional Access, MFA, Privileged Identity Management, app registrations, enterprise apps, SCIM provisioning). Apply defense-in-depth using Azure Policy/Initiatives, secure baseline images, Defender for Cloud, Defender for Cloud Apps, Microsoft Defender XDR integrations, and Microsoft Sentinel for SIEM use cases. Manage secrets/keys with Key Vault; enforce least-privilege access and compliance controls (e.g., ISO 27001, SOC 2, HIPAA, PCI-DSS, as applicable). Build repeatable environments with Terraform and/or Bicep (and ARM where required); codify guardrails, policies, and landing zone modules. Integrate with Azure DevOps or GitHub Actions for CI/CD, including validation, testing, linting, and drift detection; use PowerShell/Azure CLI/Python for orchestration and tooling. Implement Azure Monitor, Log Analytics, Workbooks, Alerts, and Diagnostics across services; enable Defender and workload insights. Engineer backup and disaster recovery with Azure Backup, Site Recovery, cross-region architectures, and recovery runbooks; validate RTO/RPO. Drive cost governance using tagging standards, budgets, anomaly alerts, right-sizing, reservations, and Savings Plans via Cost Management + Billing and FinOps best practices. Run technical working sessions and pair with client engineers to build, troubleshoot, and unblock deployments. Produce operational artifacts: runbooks/SOPs, automation scripts, CI/CD, KQL alerts/dashboards, and handover docs. Assess environments and implement remediations for policy/security baselines, patching, DR, and cost optimization. Stabilize operations post‑go‑live: incident response/RCA, performance tuning, capacity planning, and change implementation. Build reusable modules/templates and contribute to internal repos and standards; provide estimates/status in Azure DevOps/Jira. Sound interesting? If so, you’ll have…  5+ years of hands-on experience engineering on Microsoft Azure across networking, compute, storage, identity, and security. Proven delivery of enterprise landing zones with Azure Policy, management groups, RBAC, and guardrails. Strong Infrastructure as Code (Terraform and/or Bicep) with Azure DevOps or GitHub Actions CI/CD workflows. AVD implementation experience: deploy host pools/app groups, configure FSLogix profiles on Azure Files or Azure NetApp Files (shares, NTFS/ACLs, performance tiers), set up scaling plans and AVD Insights monitoring. Expertise in Microsoft Entra ID (Conditional Access, PIM, app registrations) and Azure security services (Defender for Cloud, Sentinel, Key Vault). Strong proficiency in PowerShell and Azure CLI for automation and deployment; Python experience is a plus. Excellent troubleshooting across networking, identity, and platform services; strong written and verbal communication in client-facing contexts. Preferred qualifications, but not required: Microsoft 365 (Intune, Exchange Online, SharePoint/OneDrive, Teams) and Purview. Copilot readiness/governance, Copilot Studio development, Microsoft Foundry experience. AKS/Kubernetes, App Service/Functions, or cloud data stores (SQL MI/Cosmos DB). Preferred certifications, but not required: Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate (or SC-200/SC-300/SC-100) Microsoft Certified: DevOps Engineer Expert Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

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US New York

Consulting & Advisory

Functional Consulting Analyst

Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, coaching, and professional development to support your growth as a functional consultant.   As an Analyst, you can expect to… Support senior consultants across all phases of client engagements, including analysis, discovery, solution design, configuration, data migration, testing, training, and deployment. Participate in solution design sessions and customer workshops; capture clear business requirements and assist in drafting functional specifications. Support the creation and implementation of solutions that help clients run, manage, and optimize their core business processes. Document “as-is” and “to-be” business processes and help create process flows and functional diagrams. Assist with functional configuration across business areas such as finance, operations, or supply chain, based on project needs and educational background. Learn and apply the application design process, understanding how business requirements translate into system configuration. Contribute to the creation of functional documentation, test scripts, and training materials. Execute test scenarios, document results, and support system testing and user acceptance testing (UAT). Provide end user training support and assist with both basic and advanced training sessions. Support post go-live activities, including troubleshooting, process clarification, and user adoption. Apply consulting methodologies, delivery processes, and best practices learned through the Masterclass program. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Prepare workshop materials, prototypes, or simple demo environments with guidance. Travel to client sites when required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in Accounting, Supply Chain, Finance, Business Administration, or a related business field. Strong understanding of business analysis, accounting fundamentals, supply chain concepts, or both, sufficient to participate meaningfully in client discussions. Internship or project experience in accounting, supply chain, operations, business analysis, or related business roles. Ability to understand client business needs and translate them into clear functional system requirements. Exposure to AI tools or AI supported workflows (e.g., Copilot, Claude, academic AI projects) and a willingness to adopt AI enabled ways of working. Strong analytical, documentation, communication, presentation, and interpersonal skills. Ability to learn new business processes, technologies, and concepts quickly in a consulting environment. Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM systems (Microsoft, SAP, Oracle, NetSuite, Salesforce, etc.).   You’re great at… Prioritizing tasks, managing multiple workstreams, and communicating progress clearly. Working collaboratively in a team environment while contributing independently with supervision. Solving complex business problems using structured and creative thinking. Learning new concepts quickly and applying them accurately. Building trusted relationships with teammates, clients, and project partners. Demonstrating professionalism, accountability, and alignment with shared company values. Bringing a curious, proactive, and growth-oriented mindset to your work.

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US New York

Consulting & Advisory

Technical Consulting Analyst

Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI-enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, technical coaching, and professional development to support your growth as a technical consultant.   As an Analyst, you can expect to… Assist senior consultants with tasks and components of project implementations, including analysis, discovery, solution design, data migration, testing, documentation, training, and deployment. Assist with configuration and customization of Microsoft business applications to support client business requirements. Participate in joint application design (JAD) sessions, customer workshops, and technical discussions; capture accurate notes and follow up on assigned action items. Develop low code solutions using tools such as Power Apps, Power Automate, or related platform capabilities, with guidance from senior team members. Support data migration activities, including data preparation, mapping, validation, and issue resolution. Contribute to integrations, troubleshooting, and basic debugging activities under the direction of senior consultants. Define and execute test scenarios, document results, and support user acceptance testing (UAT) and environment readiness. Prepare prototypes, demos, or sandbox environments for internal or client facing sessions. Learn and apply consulting methodologies, delivery processes, and technical best practices. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Travel to client sites as required. This is a New York City based role and requires regular attendance in the office.   Sound interesting? If so, you'll have… Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field. Foundational understanding of development concepts such as object oriented programming, APIs, and cloud based applications. Exposure to development or configuration technologies such as C#, .NET, SQL, JavaScript, Power Platform, or similar tools (academic, internship, or project experience accepted). Experience with or hands on exposure to AI assisted development, such as Copilot tools, low code AI builders, or AI related academic or project work. Strong analytical, troubleshooting, documentation, and problem solving skills. Ability to translate technical requirements into clear, actionable development tasks. Internship or project experience in software development, IT projects, system configuration, or related areas (preferred, not required). Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM platforms (Microsoft, SAP, Oracle, Salesforce, NetSuite, etc.)   You’re great at… Breaking down technical problems into manageable steps and following through on commitments. Learning new tools, platforms, and technologies quickly—especially cloud and AI enabled solutions. Collaborating with teammates, asking thoughtful questions, and communicating progress clearly. Balancing attention to detail with the ability to adapt in a fast-paced consulting environment. Working independently with supervision while contributing to overall team success. Demonstrating professionalism, accountability, curiosity, and alignment with shared company values.

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What sets us apart?

Large enough to serve, small enough to care

For more than 30 years we’ve measured our success in just one way: we win when our clients win. Our goal is to drive improvements in your business performance by leveraging the power of the Microsoft Cloud - accelerating the impact of digital transformation.

1
Consistent Global Delivery Capabilities
HSO offers global delivery capabilities alongside 24/7 managed services to expedite business transformations for multinational corporations. Our unified global delivery methodology and template approach ensure consistent implementations worldwide, enabling cost-effective solutions with predictable outcomes.
2
100% Microsoft Focus
HSO is a full service Microsoft Partner, having achieved all six Microsoft Cloud Partner Program Solution Designations, with each designation being anchored on the Microsoft Cloud: Business Applications, Data & AI (Azure), Digital App & Innovation (Azure), Infrastructure (Azure), Modern Work, and Security.
3
HSO Offerings
HSO develops solutions for our customers that leverage the latest cloud and AI technologies from Microsoft. Our industry-focused products address the vertical and horizontal needs of the markets we operate in, accelerating our customers' digital transformation and enabling them to become digital leaders in their industry.

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Hear it from our own

Curious how others experience life at HSO? Explore real stories from our employees across teams and roles.

Serena van Ooijen

Power Platform consultant

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Large enough to serve, small enough to care

Consistent Global Delivery Capabilities

100% Microsoft Focus

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With clear and personal vision, Peter van Haaften looks toward the future with HSO

A pathfinder of business possibilities at HSO International

Meet Tudor Radoi, who propels HSO clients to the next level

Hatice Aydın, planting the seeds for success at HSO

The way of working at HSO is completely different

Being output driven means HSO really suits me

Camilla Krog drives HSO International firmly towards success

Oksana Danyliak driven to reach her full potential at HSO International

HSO offered me the opportunity to work in an international company

Meet Hilde van der Meulen, the ever-evolving mindset

Meet Tulasi Sanil

Meet Namitha Suresh

Meet Shirish Dattapuram

Meet Paula Bianca Francisco - From Graduate to Manager

Meet Appasaheb Narasannavar

Miriam Clancy: From end-user to consultant

Driving performance at HSO and ever evolving his career

No problem is too large or small when you collaborate

Contact one of our recruiters

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