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Tulasi Sanil
Technical Lead | HSO India
HSO India - D365 FO Data Migration Senior/Lead Functional Consultant - 8-10 Years
Bengaluru, IN
Data & AI
Full-Time
HSO India - D365 FO Data Migration Senior/Lead Functional Consultant - 8-10 Years
Bengaluru, IN
Data & AI
Full-Time
Role introduction
Job Description
We are seeking an experienced and client-facing Data Migration Lead with strong expertise in Microsoft Dynamics 365 Finance & Operations (D365 F&O) to lead end-to-end data migration activities for enterprise implementations. This role requires deep functional and technical understanding of D365 data entities, migration tools, and ERP data structures, along with strong stakeholder management and leadership skills.
The Data Migration Lead will work closely with clients, functional consultants, technical teams, and business stakeholders to ensure accurate, timely, and high-quality migration of data from legacy systems into D365 F&O.
Key Responsibilities:
- Lead end-to-end data migration strategy, planning, and execution for D365 F&O implementation projects.
- Define data migration approach, methodology, standards, and governance.
- Act as the primary point of contact for clients for all data migration related discussions in the project
- Manage and mentor data migration team members, including analysts and developers.
- Collaborate with functional, technical, and business teams to ensure alignment with project goals.
- Conduct workshops with business stakeholders to identify data migration scope, requirements, and priorities.
- Provide expert guidance on data cleansing, data mapping, and data validation strategies.
- Communicate migration status, risks, and mitigation plans to client leadership and project stakeholders.
- Build strong client relationships and ensure high customer satisfaction.
- Lead migration of Master Data, Open Transactions, and Historical Data into D365 F&O.
- Design and review data mapping documents and transformation logic.
- Oversee data extraction, transformation, and loading
- Ensure data quality, integrity, reconciliation, and validation.
- Work closely with Functional Consultants, Technical Developers, Solution Architects, Client Business Teams and Integration teams
Required Skills & Qualifications:
- Minimum 6-10 years of experience in Microsoft Dynamics 365 Finance & Operations.
- Proven experience leading data migration for at least 5 full lifecycle D365 F&O implementations.
- Experience in client-facing consulting roles.
- Strong expertise in: D365 F&O Data Management Framework (DMF), Data Entities, Data Templates, Data Packages, Experience with data migration tools and technologies:
- Strong understanding of ERP business processes.
- Strong client-facing and stakeholder management skills.
- Excellent communication and presentation skills
- Ability to conduct workshops and explain migration concepts to business users
- Strong problem-solving and analytical abilities.
- Understanding of data governance and data quality frameworks.
- Experience working in global implementation projects
- Bachelor’s degree in engineering, Computer Science, Information Systems, or related field.
- Master’s degree is a plus.
Apply now!
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ERP & CRM (e.g. D365 F&O, D365CE)
HSO Ind |MS | Power Platform Developer | Senior Technical Consultant
Job Title: Power Platform Developer / Technical Consultant Location: Remote / Hybrid Experience: 4-8 years Employment Type: Full-Time Department: ERP / IT About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless! Role Overview We are looking for a Technical Power Platform Developer with strong hands-on experience in building enterprise-grade solutions using Microsoft Power Platform. The ideal candidate should have solid expertise in Canvas Apps, Model-Driven Apps, Dataverse, and TypeScript, with the ability to design, customize, and extend Power Platform solutions. Key Responsibilities • Design, develop, and implement solutions using Power Apps (Canvas & Model-Driven Apps) • Customize and extend Power Platform capabilities using TypeScript • Develop and manage data models using Microsoft Dataverse • Integrate Power Platform solutions with other systems using Power Automate, APIs, and connectors • Work closely with business stakeholders to understand requirements and translate them into technical solutions • Ensure best practices in solution architecture, performance, security, and scalability • Support deployments, troubleshooting, and post-production enhancements • Participate in code reviews and technical design discussions Required Skills & Experience • 4–7 years of overall experience with strong hands-on Power Platform development • Proven experience with: o Power Apps – Canvas Apps & Model-Driven Apps o Microsoft Dataverse (tables, relationships, security roles) o TypeScript for extending Power Platform (PCF controls, customizations) • Experience with Power Automate workflows • Good understanding of Power Platform architecture and ALM practices • Experience integrating Power Platform with Azure services, REST APIs, or third-party systems • Strong problem-solving and debugging skills Good to Have • Experience with Power Platform Component Framework (PCF) • Knowledge of Azure Functions / Logic Apps • Power Platform certifications • Exposure to Agile / Scrum environments Soft Skills • Strong communication and stakeholder management skills • Ability to work independently as a Technical Consultant • Good documentation and presentation skills
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO IND - CE Technical Consultant
Job Role: Technical Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 300+ employees in India, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Key Responsibilities: As a Medior Dynamics 365 CE Consultant, you will oversee your own career and personal development with the support of our organization. Just in a few months’ time you will be preparing to step into the exciting world of business consultancy and business processes, supported by the newest Microsoft solutions. Deliver and implement Dynamics 365 CE solutions of Sales, Customer Service, Field Service, Marketing and Project Operations. Deliver high quality business and software application services to clients. The creation of high quality and sustainable client solutions. Good technical background in Dynamics 365 CE Customization & Configuration and Power Platform. Skilled in Plugins, Custom API, JavaScript/Typescript, Power Automate and Power Apps for Dynamics 365 CE to extend and enhance core functionalities. Understanding of Dataverse security roles, field-level security, and environment governance Good to have: Design and extend model-driven apps, with exposure to canvas apps where required. Good to have experience in Third-party Integration and Azure Integrations (Azure Functions, Azure Logic Apps, Azure Service Bus) and Portals. Good to have experience in configuring build and release pipelines using YAML in Azure DevOps. Experience with version control systems like GIT, build automation, and release management using Azure DevOps. Enforce best practices for coding standards, ensuring high-quality, maintainable, and efficient code. Analyze and troubleshoot complex issues, providing effective and timely solutions. Conduct code reviews to provide constructive feedback and mentor junior developers. Collaborate with cross-functional teams to identify and resolve challenges in the development process. Meet customer expectations of business knowledge, skills and behavior. Communicate progress updates to relevant parties both formally and informally. Always represent HSO in a professional and positive manner. Advise customers on industries best practices in a proactive rather than passive way. Certifications: PL-900 : Microsoft Certified: Power Platform Fundamentals PL-200: Microsoft Power Platform Functional Consultant Good to have: PL_400 : Power Platform Developer Associate PL-600: Microsoft Power Platform Solution Architect Qualifications and Skills: Bachelor’s degree Excellent written and verbal communication skills. Minimum 3 to 5 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must. Good communication skills and you are creative in solving problems. Strong analytical skills and you are proactive. Customer-oriented, not afraid of taking responsibility and able to work independently with less supervision. Benefits: Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years) PF NPS (Optional) HSO Perks Great Work Culture
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO IND - Senior Technical Consultant - CE/CRM
Job Role: Senior Technical Consultant Location: Remote About HSO HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. Key Responsibilities: As a Senior CE Technical Consultant, you will oversee your own career and personal development with the support of our organization, working side by side with the customers, making a difference. Just in a few weeks’ time you will be ready to step into the exciting world of business consultancy and business processes, supported by the newest Microsoft solutions. Experience with requirement gathering, design, develop and implement Dynamics 365 CE solutions of Sales, Customer Service, Field Service, Marketing and Project Operations for AEC (Architecture, Engineering, Construction) and Legal Industries. Deliver high quality business and software application services to clients. The creation of high quality and sustainable client solutions. Strong understanding of D365 CE architecture and customization capabilities. Strong technical background in Dynamics 365 CE Customization & Configuration and Power Platform. Highly skilled in Plugins, Custom API, JavaScript/Typescript, Power Automate and Power Apps for Dynamics 365 CE to extend and enhance core functionalities. Understanding of Dataverse security roles, field-level security, and environment governance Design and extend model-driven apps, with exposure to canvas apps where required. Experience in Third-party Integration and Azure Integrations (Azure Functions, Azure Logic Apps, Azure Service Bus) and Portals/Power Pages. Experience in configuring build and release pipelines using YAML in Azure DevOps. Good to have experience in Power BI Reporting/Dashboards. Good to have exposure to ETL (Azure Data Factory / SSIS / Any other Data Migration exp) Experience with version control systems like GIT, build automation, and release management using Azure DevOps. Enforce best practices for coding standards, ensuring high-quality, maintainable, and efficient code. Analyze and troubleshoot complex issues, providing effective and timely solutions. Conduct code reviews to provide constructive feedback and mentor junior developers. Collaborate with cross-functional teams to identify and resolve challenges in the development process. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Meet customer expectations of business knowledge, skills, and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participate in pre-sales activities as requested. Apart from the development tasks, should involve on the Architect roles and responsibilities. Always represent HSO in a professional and positive manner. Advise customers on industries best practices in a proactive rather than passive way Certifications: Power Platform Developer Associate (PL-400) PL-600: Microsoft Power Platform Solution Architect Qualifications and Skills: Bachelor’s degree Excellent written and verbal communication skills. Minimum 5 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must. Benefits: Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years) PF NPS (Optional) HSO Perks Great Work Culture
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO IND - D365 Lead Finance Consultant 10+ Years
Responsibilities: Lead and manage multiple end-to-end implementation projects simultaneously, ensuring alignment with client objectives and delivery excellence. Oversee project teams, providing mentorship, guidance, and support to consultants, analysts, and developers. Serve as the primary point of contact for client engagement, building and maintaining strong relationships with key stakeholders. Actively participate in pre-sales activities, including solution scoping, estimation, and proposal development. Drive the adoption of best practices and standards across project delivery, optimizing efficiency and quality. Lead problem-solving efforts, leveraging deep domain expertise in Microsoft Dynamics 365 Finance and Supply Chain modules. Collaborate with senior leadership to develop and implement strategic initiatives to drive business growth and innovation. Requirements: 8-11 years of experience in Microsoft Dynamics 365 Finance and Supply Chain, with a track record of leading successful implementation projects. Proven experience managing and mentoring project teams, including consultants, analysts, and developers. Expertise in configuring and customizing D365 FO modules, with a focus on Accounts Payable, General Ledger, Accounts Receivables, Fixed Assets, and GST compliance. Strong leadership and communication skills, with the ability to engage effectively with clients and internal stakeholders. Demonstrated ability to drive results, manage priorities, and navigate complex project environments. Bachelor’s degree in Finance, Business, or related field. Microsoft Certified: Dynamics 365 Finance Functional Consultant Expert (required). Benefits: Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years) PF NPS (Optional) HSO Perks Great Work Culture
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO India - D365 FO Finance Functional Architect - 12+ Years
Job Role: Managing Consultant Location: Remote Responsibilities: Lead the strategic direction and growth of the D365 FO practice, driving business development, client engagement, and thought leadership. Oversee the delivery of large-scale implementation projects, ensuring alignment with client expectations and business objectives. Manage a team of consultants, providing leadership, mentorship, and professional development opportunities. Act as a trusted advisor to senior executives, offering strategic guidance on digital transformation initiatives and ERP investments. Lead pre-sales activities, including solution design, proposal development, and client presentations. Drive the development and adoption of innovative solutions and methodologies to enhance project delivery and client outcomes. Collaborate with senior leadership to define and execute strategic initiatives to expand market presence and drive revenue growth. Requirements: 12+ years of experience in Microsoft Dynamics 365 Finance and Supply Chain, with a proven track record of leading successful implementations and managing client relationships. Extensive experience managing and developing high-performance teams of consultants, analysts, and developers. Deep expertise in configuring and customizing D365 FO modules, with a focus on Accounts Payable, General Ledger, Accounts Receivables, Fixed Assets, and GST compliance. Strong business acumen and strategic thinking skills, with the ability to drive business development initiatives and identify growth opportunities. Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage effectively with stakeholders at all levels. Bachelor’s degree in Finance, Business, or related field. Microsoft Certified: Dynamics 365 Finance Functional Consultant Expert (required) Benefits: Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years) PF NPS (Optional) HSO Perks Great Work Culture
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO Ind Technical Lead - AI & Copilot | Studio
Role Summary We are seeking a Senior AI & Copilot Developer to design, develop, and deploy AI-driven applications and copilots that enhance productivity, decision-making, and user experiences across Microsoft 365, Dynamics 365, and the Power Platform. You will work closely with architects, functional consultants, and business stakeholders to create scalable, secure, and intelligent solutions that leverage Azure OpenAI, Microsoft Copilot Studio, and other AI technologies. Key Responsibilities Solution Design & Development Architect and implement AI copilots, plugins, and conversational agents within Copilot Studio, Power Platform, and Dynamics 365. Integrate Azure OpenAI, Cognitive Services, and Azure ML models into business applications. Extend copilots with custom connectors, APIs, and plugins for enterprise scenarios. AI/ML Integration Build and fine-tune prompts, retrieval-augmented generation (RAG) pipelines, and knowledge grounding strategies. Implement AI-powered automation (e.g., Power Automate with Copilot). Ensure solutions align with responsible AI principles (bias, security, compliance). Collaboration & Delivery Partner with business and functional teams to translate requirements into AI use cases. Mentor junior developers and contribute to AI best practices. Support pre-sales and client workshops, showcasing AI/Copilot capabilities. Required Skills & Experience Experience: 6–10 years in software development, with at least 2–3 years in AI/Copilot-related solutions. Strong proficiency in: Microsoft Copilot Studio (building copilots, conversation flows, orchestration). Power Platform (Power Apps, Power Automate, Power Virtual Agents). Dynamics 365 CE / ERP integration with Copilot. Hands-on with Azure OpenAI (GPT models), Azure Cognitive Services, Azure ML. Proficiency in C#, .NET, TypeScript/JavaScript, and Python (for AI/ML integration). Solid knowledge of REST APIs, Graph API, Dataverse, and custom connectors. Experience in prompt engineering and RAG for enterprise copilots. Strong understanding of data security, compliance (GDPR), and responsible AI principles. Ability to work in Agile delivery environments and manage stakeholder expectations. Excellent communication, presentation, and leadership skills. Nice to Have Microsoft Certifications: AI-102 (Azure AI Engineer) PL-200 (Power Platform Functional Consultant) MB-260 (Customer Insights – Data Analyst) Experience with multi-modal AI (text, voice, image) copilots. Background in Data & Analytics (Power BI, Synapse, Fabric). Exposure to Generative AI orchestration frameworks (LangChain, Semantic Kernel).
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO Ind - Full Stack Developer – Dynamics 365 CE/CRM
Job Title: Full Stack Developer – Power Platform / Dynamics 365 CE Location: Remote/Hybrid Experience: 6 to 8 years Job Type: Full-time Job Summary We are seeking a Full Stack Developer with strong expertise in React JS and TypeScript, along with hands-on experience in Microsoft Power Platform and Dynamics 365 Customer Engagement (CE). The ideal candidate will be proficient in building scalable front-end components and robust backend integrations using Dataverse, PCF, plugins, and Azure services. Experience with F&O integrations and Project Operations is a plus. Key Responsibilities • Develop and maintain front-end applications and components using React JS and TypeScript • Design and build PCF components leveraging React and TypeScript for Dynamics 365 CE • Develop Custom Pages, Custom APIs, and Dataverse plugins using C# • Implement integrations between Dynamics 365 CE and F&O using Dual-write and Virtual Tables • Build and support integrations using Azure services such as Azure Functions, Azure Service Bus, and Logic Apps • Collaborate with functional and technical teams to translate business requirements into high-quality technical solutions • Follow best practices for performance, security, code quality, and ALM • Participate in code reviews, deployments, and production support Required Skills & Qualifications • Strong hands-on experience with React JS and TypeScript • Solid experience in Dynamics 365 CE / Dataverse • Proven experience in developing: o PCF components o Custom Pages o Custom APIs o Plugins • Strong C# skills for Dataverse plugins and server-side development • Experience with Azure integration services: o Azure Functions o Azure Service Bus o Azure Logic Apps (preferred) • Familiarity with Dual-write and Virtual Tables for F&O integration • Good understanding of Power Platform architecture and ALM practices Good to Have • Experience with Dynamics 365 Project Operations • Exposure to Azure DevOps CI/CD pipelines • Experience working in Agile / Scrum environments Soft Skills • Strong problem-solving and debugging skills • Excellent communication and collaboration abilities • Ability to work independently in a fast-paced environment
IN Bengaluru
ERP & CRM (e.g. D365 F&O, D365CE)
HSO Ind MS Dynamics 365 F&O Data Migration Sr Consultant (5-7yrs)
HSO GS - MS Dynamics 365 F&O - Data Migration Job Title: D365 F&O Technical & Data Migration (Technical Consultant) Experience Required: 5 to 7 years Work Mode: Remote Location: India (Remote) Job Type: Full-Time Job Summary: We are seeking an experienced and highly skilled D365 F&O Technical & Data Migration Technical Consultant to join our team. The ideal candidate will be responsible for leading data migration strategies, overseeing technical implementation of Microsoft Dynamics 365 Finance & Operations (F&O) solutions, and guiding technical teams across global projects. This is a fully remote role for individuals with deep expertise in D365, AX, and data transformation using Microsoft technologies. Key Responsibilities: Lead the end-to-end data migration process for D365 F&O implementations, ensuring high-quality delivery across multiple modules. Design and implement data migration strategies involving legacy systems, staging databases, and D365 F&O data entities. Collaborate with functional consultants, developers, and stakeholders to ensure successful execution of ERP data migration activities. Develop custom SSIS packages, stored procedures, and scripts to support complex data transformations. Build, lead, and mentor a technical team focused on D365 migrations and integrations. Drive technical design discussions, provide architectural guidance, and recommend best practices. Ensure adherence to data quality standards, compliance, and security protocols during migration. Document technical solutions, data mappings, and transformation rules. Requirements 5 to 7 years of IT experience, with a strong focus on D365 Finance & Operations (F&O) and AX (2009/2012). Proven expertise in data migration tools and methodologies, especially in large-scale global ERP implementations. Hands-on experience with Microsoft SSIS, SQL Server, Power BI, and MSBI suite (SSRS, SSAS). Experience with .NET technologies (C#, VB.NET), Azure, and integration tools like BizTalk is a plus. Strong analytical and problem-solving skills with attention to performance and optimization. Ability to lead cross-functional teams in a virtual/remote setup. Excellent communication, client handling, and documentation skills. Benefits : Health Insurance Food Coupons Gym and Telephone/Internet bill Reimbursement PF NPS (Optional) HSO Perks Great Work Culture
IN Bengaluru
Consulting & Advisory
HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations
Job Title : Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++ Developer)Experience : 6 – 10 YearsLocation/Work mode : India/RemoteEmployment Type : Full-timeJob Summary We are looking for an experienced Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++) to join our Managed Services team. The role involves 70% hands-on development and 30% production support, focusing on delivering high-quality customizations, enhancements, integrations, and ongoing support for enterprise D365 FO environments.The ideal candidate will have strong X++ development expertise, deep understanding of D365 FO architecture, and proven experience working in support-driven, SLA-based environments. Key Responsibilities Development (70%) Design, develop, and maintain custom solutions in D365 Finance & Operations using X++. Develop and customize Forms, Tables, Classes, Reports (SSRS), and Workflows. Implement extensions-based customizations following Microsoft best practices. Develop and maintain integrations using OData, REST APIs, Data Entities, and Azure services. Perform code reviews, enforce coding standards, and mentor junior developers. Collaborate with functional consultants to translate business requirements into technical designs. Handle performance tuning, debugging, and optimization of D365 FO solutions. Participate in deployments, upgrades, and hotfixes across environments. Support / Managed Services (30%) Provide L2/L3 application support for D365 FO in production environments. Analyze and resolve incidents, service requests, and defects within defined SLAs. Perform root cause analysis (RCA) and implement permanent fixes. Support monthly releases, patches, and platform updates. Proactively identify opportunities for system improvements and automation. Coordinate with Microsoft support and internal stakeholders when required. Maintain proper documentation for fixes, enhancements, and known issues. Required Skills & Qualifications Technical Skills 6–10 years of hands-on experience in Microsoft Dynamics 365 Finance & Operations / AX. Strong expertise in X++ development. Solid experience with D365 FO extensions framework. Experience developing SSRS reports and Data Entities. Strong understanding of D365 FO security framework. Experience with integrations using OData, REST, Azure Logic Apps, Azure Functions, or similar. Knowledge of DevOps (Azure DevOps) for code management and CI/CD. Experience with performance optimization and debugging in D365 FO. Exposure to LCS (Lifecycle Services) and environment management. Functional & Support Skills Understanding of key D365 FO modules (Finance, SCM, or related areas). Experience working in Managed Services / AMS / Support projects. Familiarity with ITIL processes (Incident, Problem, Change Management). Ability to work in SLA-driven environments. Leadership & Soft Skills Ability to work independently in a remote setup. Strong analytical and problem-solving skills. Excellent communication skills with technical and non-technical stakeholders. Experience mentoring junior developers and guiding technical teams. Proactive, customer-focused, and quality-driven mindset. Good to Have Microsoft Dynamics 365 FO technical certifications. Experience with multi-geo or global implementations. Knowledge of Power Platform (Power Automate, Power Apps). Exposure to upgrade projects from AX to D365 FO. Why Join Us? Opportunity to work on global enterprise D365 FO environments. Remote-first work culture. Challenging role combining development and real-time production support. Growth opportunities into Technical Lead / Solution Architect roles.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Dynamics 365 CE Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
AU Sydney
Consulting & Advisory
D365 Finance Support Consultant
About the Role As a key member of HSO’s Customer Success team, you’ll use your deep expertise in Dynamics 365 Finance to deliver exceptional support and guidance to our clients. Based in Sydney, this role requires regular in-office collaboration (4 days per week) and plays a critical part in resolving complex issues, optimising business processes, and ensuring customers gain maximum value from their D365 solutions. You’ll also contribute to continuous improvement initiatives while supporting organisations that deliver essential services and outcomes for communities. Key Responsibilities Provide high-quality support across the Microsoft D365 Finance (ERP) ecosystem, resolving incidents and problems efficiently Act as a trusted liaison between customers, HSO ANZ teams, and partners to ensure timely, effective issue resolution Configure and customise D365 Finance solutions to meet specific business requirements Conduct end-to-end testing of product scenarios and collaborate with technical teams to resolve issues Support business process design and implementation to ensure smooth adoption and customer satisfaction Work closely with Technical and Delivery teams to deliver consistent, positive client experiences Take a consultative approach, understanding client needs and delivering tailored solutions About You You will bring: Extensive experience with Dynamics 365 Finance (and earlier Dynamics AX versions) Relevant Microsoft D365 Finance certifications Strong knowledge of accounting processes and reporting standards Hands-on experience with: Finance / General Ledger Accounts Payable (basic) Human Resources / Personnel Management User Administration / Security Experience gathering functional requirements and producing functional designs Experience managing OneVersion updates, including working with Microsoft Support Strong communication and stakeholder management skills A proactive, self-motivated approach with a passion for continuous improvement Why Join HSO At HSO, you’ll be part of an inclusive, collaborative culture where expertise is valued and people are supported to grow. You’ll also benefit from: Meaningful work supporting organisations that serve communities and the wider economy Flexible working arrangements that support work–life balance Opportunities to work with leading Microsoft technologies and complex environments Ongoing professional development and certification support A supportive, values-driven team culture focused on shared success Apply Now If you’re passionate about Dynamics 365 Finance and want to make a meaningful impact through your work, we’d love to hear from you.
AU Sydney
Marketing & Communications
Marketing Coordinator
About HSO HSO is a leading global business transformation partner, specialising in Microsoft technologies. With deep industry expertise and a strong people-first culture, we help organisations modernise operations, unlock data-driven insights, and accelerate digital transformation. At HSO, you’ll work alongside passionate experts in a collaborative, supportive environment where your ideas and impact truly matter. The Role We’re looking for a proactive and detail-oriented Marketing Coordinator to support the Senior Marketing Manager in planning, executing, and optimising marketing campaigns that drive brand awareness, engagement, and pipeline growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple projects, and is keen to grow their marketing career within a global organisation. Responsibilities Campaign Support & Execution: Assist in implementing marketing campaigns across digital, social, email, and event channels. Coordinate timelines, deliverables, and vendor relationships. Track Governance & Conversion: Partner with Business Development (BD) and Sales teams to monitor lead flow, ensure timely follow-up, and maintain lead governance processes to maximize conversion rates. Provide updates to the Senior Marketing Manager using the internal Microsoft Dynamics CRM system to maintain leads and opportunities. Content & Asset Management: Support with localization of global assets for regional use, update marketing materials, and support content creation for newsletters, blogs, landing pages, and social media. Understand brand guidelines and consistently implement the brand voice across all channels and marketing materials. Digital Marketing Execution: Help manage paid and organic social media campaigns, email campaigns, monitor analytics, and prepare performance reports. Develop automated email marketing programs. Event Coordination: Organize roundtables, webinars, trade shows, and customer events, including logistics and attendee communication. Market Research: Conduct research on trends, competitors, and customer behavior to inform marketing strategies. Reporting & Analytics: Track campaign performance using tools like Google Analytics, PowerBI, and CRM systems. Cross-Team Collaboration: Work closely with Sales, BDR, and global marketing teams to align activities with business priorities. Provide day-to-day support to the Senior Marketing Manager. Customer Advocacy Support: Assist in gathering customer success stories and coordinating case study development. Required Qualifications Education: Bachelor’s degree in marketing, Business, Communications, or related field. Experience: 2-5 years in marketing or a similar role. Technical Skills: Proficiency in CRM systems (Microsoft Dynamics). Familiarity with marketing automation tools & creating email nurture workflows. Knowledge of SEO/SEM, social media platforms, and Google Analytics. Strong MS Office skills (Excel, PowerPoint, Word). Basic design skills (Adobe Creative Suite, Canva is a plus). Soft Skills Excellent communication and presentation skills. Strong organizational and time management abilities. Attention to detail and ability to multitask. Creativity and problem-solving mindset. Ability to work collaboratively in a team environment. Adaptability and flexibility in a fast-paced setting. KPIs & Success Metrics Timely execution of campaigns and events within budget. Accuracy of CRM data and lead management processes. Engagement metrics for newsletters, social media, and digital campaigns. Contribution to pipeline through marketing activities. Lead conversion rates and governance compliance. Benefits Flexible hybrid working model Ongoing learning and professional development opportunities Access to global expertise and career pathways Supportive, inclusive, and people-first culture Employee wellbeing initiatives and benefits
US Remote
Project & Program Management
Program Manager
As a Program Manager you can expect to... Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objects: Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk management Run complex, enterprise-level programs that adhere to a client’s strategic alignment Deliver program-level goals to achieve and maintain cross-project success Engage with senior stakeholders and executives to align program goals with business priorities Participate in or lead Design Sessions which are used to gather requirements from project stakeholders Lead steering committee meetings and facilitate communication with all parties involved Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across workstreams Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes Identify opportunities for process and people improvements, contributing to the development of program management within HSO You’re great at… Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions Understanding change management, aligning program objectives with client expectations and strategic goals Building strategic relationships with clients and partners Providing input on architecture, integration, and deployment strategies Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree 10+ years of D365 ERP and/or AX implementation experience 8+ years of managing large ERP/CRM projects and development teams Previous experience in a Lead Consultant or PM role for a D365 implementation Proven experience in managing multi-million-dollar programs with complex delivery requirements Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders Experience with different SDLC project methodologies (such as agile and waterfall) Demonstrated ability to successfully manage project teams In-depth financial acumen Strong understanding of business processes/business process analysis Software development experience a plus, especially in Java and/or C# Working experience or knowledge of LCS and or VSTS PMP certification is highly desirable Proficiency in MS Project The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
NL Amsterdam
Data & AI
HSO International - Data Migration Lead
Position: Data Migration Lead – HSO International Department: Data & AI Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? The Data Migration Lead plays a key role in ensuring HSO’s clients move to adopt a data-first strategy. To start their Dynamics 365 journey, next focus on their data-driven ambitions with clean, governed, and reliable data. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle, within the top 1% of all Microsoft partners worldwide. HSO is a leading Microsoft partner within the top 1% of all Microsoft partners worldwide, delivering business transformation across ERP, CRM, Data & AI. With over 2,500 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own the full data migration lifecycle for Dynamics 365 F&O (and CE where relevant), covering planning, execution, cutover, and postmigration verification and hypercare to ensure accuracy and business continuity.‑migration verification and Lead data discovery, profiling, mapping, cleansing, transformation, and validation activities with functional and technical teams. Coordinate effectively with all stakeholders (client teams, HSO delivery teams, ISVs), providing clear communication around progress, risks, and decisions. Define migration scope, approach, timelines, resourcing, and risk controls in alignment with project governance and commercial sensitivities. Establish and enforce Data Governance standards (lineage, controls, security, retention) for migration assets, and guide Master Data Management (MDM) setup and data quality initiatives. Lead data engineering teams to design and implement robust ETL processes and quality checks; manage cutovers and reconciliation. Author migration scripts and queries in T-SQL. Use Python to automate repeatable tasks and validations when appropriate. Leverage Microsoft Fabric and modern data platforms. Enable legacy and migrate data for analytical purposes like AI and BI. Pre-sales and envisioning type of activities. Requirements You have… Deep hands‑on experience with Dynamics 365 Finance & Operations (F&O) data migration. Expertise in T-SQL (authoring complex queries, stored procedures, performance tuning, and reconciliation). A proven understanding of data migration principles (profiling, mapping, cleansing, validation, and cutover). Experience managing data teams across multiple streams (Migration, Analytics, Integration). The ability to handle commercially sensitive information and decisions is important. A bachelor's or master's degree in computer science, Information Systems, Data Analytics, or related field. Nice‑to‑have Exposure Dynamics 365 Customer Engagement (CE). Knowledge of Master Data Management (MDM). Familiarity with Data Governance frameworks and practices. Experience with Microsoft Fabric or modern Azure‑based data platforms. Python scripting experience for automation and data processing. You are… A strong communicator who can manage stakeholders across technical and business audiences. A credible senior consultant with the presence of coaches, challenges, and align cross‑functional teams. Analytical and detail‑oriented, with strong problem‑solving skills and a focus on quality. Structured in delivery, able to plan, execute, and govern with clear milestones and acceptance criteria. Customer‑centric, focused on value creation, risk reduction, and business continuity. Fluent in English (spoken and written); additional languages such as French, German, Spanish, or Italian are a plus. Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Engagement Manager
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies such as Dynamics 365, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
US New York
ERP & CRM (e.g. D365 F&O, D365CE)
Microsoft D365FO Senior Functional Consultant
MICROSOFT DYNAMICS 365 F&O SENIOR FUNCTIONAL CONSULTANT Senior Functional Consultant wanted in New York, NY to act as key resource for clients for support using a combination of D365 Finance, Supply Chain, Project Management & Accounting (PMA) and Project Operations. As a Senior Functional Consultant you can expect too... Handle and resolve requests and issues. Provide subject matter expertise for D365 F&O and Project Operations. Configure and manage core financial components of D365 F&O including General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Management Reporter/FRx and Project Accounting. Organize the communication between the test teams and technical/functional resources to produce gap analyses, functional design documents, and unit test scripts. Maintain open issue status and communication with the client. Establish a strong working relationship with clients. Proactively consult clients on best practices and necessary system and process changes to achieve milestones and goals. Investigate, analyze, and recommend solutions for clients’ issues. Triage and fix bugs/issues. Requirements: Option to telecommute. Bachelor’s degree in Electrical and Communication Engineering, Supply Chain Management or Accounting 5 years of experience in the job offered or a similar occupation. Salary: $150,550/yr. Perks: We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Email resume to: HSO Enterprise Solutions, LLC at kramerini@hso.com
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
D365 Supply Chain Functional Solution Architect
As a D365 Supply Chain Solution Architect you can expect to... Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Supply Chain Lead the D365 Supply Chain Management Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Travel as the needs of clients and our business dictate You’re great at... Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company If this sounds like you, you'll have... 8+ years combined experience with Microsoft D365 SCM implementations, application deployment and architecting complex enterprise systems Project experience including assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong background in ERP concepts, such as supply chain, manufacturing, planning, production, and distribution, WMS experience a plus Ability to translate requirements created by the business and functional analysts into the architecture for the solution Hands-on experience with multi-phase, multi-country, enterprise-wide implementations Proven record of delivering information systems business value at an executive level Ability to be the trusted voice at the decision-making table Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Benefits We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
NL Amsterdam
Finance & Operations
HSO International - Finance Intern - Accounts Receivable
Description Position:Finance Intern – Accounts Receivable Department: Finance Duration: 6 months, full-time internship Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ About the Role: We are seeking a motivated and detail-oriented Finance Intern to join our Finance team. This role is an excellent opportunity to gain hands-on experience in a dynamic international IT service provider environment. You will primarily support the Accounts Receivable (AR) area, focusing on collections, customer account maintenance, and bank reconciliation, while also contributing to process improvements following our recent implementation of Microsoft Dynamics 365 Finance & Operations (D365). Key Responsibilities Monitor customer accounts receivable balances and assist with collections follow-up. Ensure timely and accurate allocation of incoming payments in D365. Assist in cleaning and maintaining AR data (e.g., matching payments, clearing open items, identifying discrepancies). Support bank tracking and reconciliation processes. Prepare and update ageing reports, track overdue items, and flag anomalies. Collaborate with project and delivery managers to resolve AR-related issues. Support the finance team with month-end closing activities. Contribute to process documentation and optimisation of AR workflows in D365. Requirements When do we match up? You are: Currently pursuing or recently completed a Bachelor’s or Master’s degree in Finance, Accounting, Economics, or a related field. Strong analytical and numerical skills, with a keen eye for detail. Comfortable working with Excel; experience with D365 or other ERP systems is a plus. Proactive, organised, and eager to learn in a fast-paced international environment. You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a plus. Benefits What do we offer? A hands-on internship in a professional, tech-driven finance environment. Exposure to global operations and modern ERP systems (Microsoft D365). Guidance and mentorship from experienced finance professionals. A chance to contribute to ongoing process improvements post-D365 implementation. Internship allowance and hybrid working flexibility.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Dynamics 365 F&O Functional Consultant - Rental
As a D365 F&O Senior Functional Consultant you can expect to… Provide business and application consultancy to our clients Leads discussions with the client and project teams during the Project Design meetings Implement and configure supply chain modules of D365 F&O specifically for our clients within the rental industry Carry out prototyping plans, procedure documentation and communicate with project team Define D365 F&O functional requirement and design documents that developers can use for enhancements Perform advanced configuration and customization of the Dynamics 365 solution Manages the testing and QA phases of a project for HSO, client and 3rd party resources; Test enhancements for end-user acceptance and accuracy Organizes the communication between the test teams and technical/functional resources for resolution Use provided methodologies to deliver successful projects Identify opportunities to improve the use of the solution Train power users and end users on efficient use of the solution, share ‘tips and tricks’ Travel to client-site when necessary Sound interesting? If so, you’ll have… Bachelor’s Degree in Supply Chain, Logistics, Engineering, or related degree required 4+ years experience as a D365 F&O Supply Chain Consultant Rental industry and/or XAPT implementation experience required for this role Experience participating in all stages of multiple D365 F&O implementation projects Successfully implemented the following modules: Products and Inventory, Procure to Pay, Order to Cash, Warehouse Management, Transportation Management, Master planning, demand and supply forecasting, Intercompany trade, Enterprise Asset Management Expertise in writing functional specification, gap document and training materials Ability to organize and managed the resources during the Testing phase Ability to triage and fix bugs/issues and utilize MS provided technical resources D365 F&O Supply Chain certifications highly desired Flexibility to travel as the needs of clients and our business dictate You’re great at… Developing strong functional, analytical, presentation, documentation, training and interpersonal skills Building relationships with clients and partners Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
NL Remote
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - Solution Architect Retail (D365 Applications)
Position: Solution Architect (D365 Applications) Department: D365 Retail Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Applications. Primarily Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Leading Microsoft Partner HSO has belonged to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Lead presales activities, including customer workshops, demos, and presentations. Guide capability and architecture workshops to define solution direction. Develop end-to-end solution architectures and supporting documentation. Drive business transformation discussions and strategic roadmaps. Collaborate with Enterprise Architects, Data Architects, and Technical Architects, plus senior consultants across global teams. Assess the feasibility of new processes/technologies and optimize business workflows. Create best-practice materials, templates, and tools to strengthen presales and delivery. Requirements At least 7 to 10+ years of consulting experience in Retail industries with a minimum of 5 years of experience on Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end implementations as Solution Architect Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics, and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Effective leadership through knowledge, experience, and example. Ability to communicate with customers on different levels of the organization. You are fluent in English, both spoken and written; other languages such as French, German, Spanish, and Italian are a plus. Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents, and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Dynamics 365 F&O Project Manager
D365 F&O Senior Project Manager you can expect to… Manage and perform the following tasks throughout the full life cycle course of small to large implementations: Scope and Change Management Resource, Time, and Cost Management Communication Risk and Issue Management Project Tracking and Control Participate in or lead Design Sessions which are used to gather requirements from project stakeholders Lead steering committee meetings and facilitate communication with all parties involved Support and manage project teams, project scope, project schedules, project risks/issues, and expectations Ensure customer satisfaction Sound interesting? If so, you’ll have… Bachelor’s Degree 5+ years of D365 F&O implementation experience 8+ years of managing large ERP/CRM software projects and development teams Previous experience in a Lead Consultant or PM role for a D365 F&O implementation Experience with different SDLC project methodologies (such as agile and waterfall) Demonstrated ability to successfully manage project teams In-depth financial acumen Strong understanding of business processes/business process analysis Working experience or knowledge of LCS and or VSTS PMP certification is highly desirable Proficiency in MS Project You’re great at… Handling multiple projects/tasks simultaneously Understanding change management Building relationships with clients and partners Prioritizing tasks and communicating commitments with clients & team members Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company
MK Skopje
ERP & CRM (e.g. D365 F&O, D365CE)
Functional Consultant (Finance) – Microsoft D365 F&O
At HSO GS, we are looking for a Functional Consultant specializing in the Finance modules of Microsoft Dynamics 365 F&O. In this role, you will play a key part in the implementation, testing, and support of Microsoft Dynamics 365 F&O solutions. You will work closely with clients to configure and customize the system to meet business needs, conduct functional testing, and ensure successful deployments. Additionally, you will provide 1st and 2nd line support, troubleshoot functional issues, and contribute to continuous improvement initiatives. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 3000 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Participate in Microsoft Dynamics 365 F&O implementations, including system setup, configuration, and alignment with business processes. Conduct functional testing, validate system configurations, and ensure successful deployments. Provide 1st and 2nd line support, resolving functional issues efficiently. Develop Functional Design Documents, perform testing, and maintain documentation. Analyze root causes of recurring issues and recommend process improvements. Support clients during UAT and Hyper Care phases. Prepare reports and contribute to continuous improvement initiatives. Collaborate closely with technical teams, developers, and consultants to ensure seamless service delivery. Key Requirements Experience in ERP consulting, implementation, or support, preferably with Microsoft Dynamics 365 F&O or Dynamics AX, with a focus on the Finance modules. Strong understanding of finance business processes, including general ledger, accounts payable, accounts receivable, fixed assets, and budgeting. Proven experience in configuring, customizing, and optimizing Microsoft Dynamics 365 F&O Finance solutions to meet business requirements. Ability to independently analyze and resolve complex functional incidents. Excellent English communication skills and ability to work effectively in multicultural teams. Certifications: MB-310 – Microsoft Dynamics 365 Finance is a plus. Willingness to travel for on-site client work. Why Work With Us: Competitive Compensation & Bonus aligned with your experience and performance Private Healthcare Insurance to support your well-being Flexible Hybrid Work Model for better work–life balance Global Exposure: Collaborate with international teams on large-scale projects for leading corporations Learning & Development: Access Tech Updates sessions, team events, the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your career and certification goals Sports Subscription: Stay active with a Sportmaster subscription Vacation Days: Recharge and unwind with 23 days of paid vacation. #LI-MH1 #LI-Hybrid
MK Skopje
ERP & CRM (e.g. D365 F&O, D365CE)
Functional Consultant (Supply Chain) – Microsoft D365 F&O
At HSO GS, we are looking for a Functional Consultant specializing in the Supply Chain modules of Microsoft Dynamics 365 F&O. In this role, you will play a key part in the implementation, testing, and support of Microsoft Dynamics 365 F&O solutions. You will work closely with clients to configure and customize the system to meet business needs, conduct functional testing, and ensure successful deployments. Additionally, you will provide 1st and 2nd line support, troubleshoot functional issues, and contribute to continuous improvement initiatives. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 3000 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Participate in Microsoft Dynamics 365 F&O implementations, including system setup, configuration, and alignment with business processes. Conduct functional testing, validate system configurations, and ensure successful deployments. Provide 1st and 2nd line support, resolving functional issues efficiently. Develop Functional Design Documents, perform testing, and maintain documentation. Analyze root causes of recurring issues and recommend process improvements. Support clients during UAT and Hyper Care phases. Prepare reports and contribute to continuous improvement initiatives. Collaborate closely with technical teams, developers, and consultants to ensure seamless service delivery. Key Requirements Experience in ERP consulting, implementation, or support, preferably with Microsoft Dynamics 365 F&O or Dynamics AX, with a focus on the Supply Chain modules. Strong understanding of supply chain business processes, including inventory management, procurement, production control, warehouse management, and sales order processing. Proven experience in configuring, customizing, and optimizing Microsoft Dynamics 365 F&O Supply Chain solutions to meet business requirements. Ability to independently analyze and resolve complex functional incidents. Excellent English communication skills and ability to work effectively in multicultural teams. Certifications: MB-330 – Microsoft Dynamics 365 Supply Chain Management is a plus. Willingness to travel for on-site client work. Why Work With Us: Competitive Compensation & Bonus aligned with your experience and performance Private Healthcare Insurance to support your well-being Flexible Hybrid Work Model for better work–life balance Global Exposure: Collaborate with international teams on large-scale projects for leading corporations Learning & Development: Access Tech Updates sessions, team events, the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your career and certification goals Sports Subscription: Stay active with a Sportmaster subscription Vacation Days: Recharge and unwind with 23 days of paid vacation. #LI-MH1 #LI-Hybrid
US Remote
Customer Success / Support
Customer Care Lead
Overview The Customer Care Lead plays a central role in supporting end users, optimizing solution adoption, and ensuring consistent, high‑quality service delivery. This position requires strong functional expertise, proactive communication, and the ability to operate independently while contributing to a collaborative team culture. Key Responsibilities Provide expert-level guidance and application expertise to end users on the D365 F&O solution. Identify opportunities for improved utilization of the system. Test solution enhancements for accuracy and quality. Gather, define, and document functional requirements. Train end users on effective use of D365 F&O. Serve as liaison between users, project teams, and stakeholders. Work with minimal supervision while managing multiple priorities. Support internal initiatives such as best-practice development and process improvements. Qualifications Strong written and verbal communication skills. Ability to work independently and collaboratively. Creative problem-solving skills. Adaptability in fast‑changing environments. Professional demeanor and customer‑centric mindset. Additional Expectations Commitment to learning new technologies and tools. Assist with internal initiatives or special projects. Occasional travel for meetings or client engagements.
US Remote
Data & AI
Senior Integration Engineer
The Azure Integration Engineer is responsible for designing, developing, and supporting enterprise-grade integration solutions using Microsoft Azure Integration Services. This role partners closely with cross-functional teams to build secure, scalable, and cloud-native integrations that enable seamless communication across business systems. As a Senior Integration Engineer you can expect to… Design and implement integrations using Azure Integration Services, including Azure API Management (APIM), Logic Apps, Azure Functions, and messaging/event services. Build and maintain secure APIs and integration workflows leveraging OAuth2, Managed Identities, and APIM policies. Develop event-driven and message-based architectures using Azure Service Bus, Event Grid, and Event Hubs. Create and support Web APIs and microservice-based integrations. Deploy and manage Azure PaaS integration workloads in VNET-integrated and enterprise-governed environments. Develop and maintain CI/CD pipelines using Azure DevOps (YAML-based) for automated delivery of integration solutions. Implement Infrastructure as Code (IaC) solutions using Bicep and/or YAML to ensure consistent, repeatable deployments. Collaborate with architects, developers, and business teams to deliver integration solutions aligned with architecture standards and security requirements. Participate in agile ceremonies and team-based development processes. Ensure adherence to cloud security, governance, and networking best practices in all integration implementations. solutions, as well as building strong relationships with customers and prospects. As a Data and AI Technical Presales Architect you can expect to… Understand customer challenges and requirement around Data & AI Design and architect data and AI solutions that meet business and IT needs Conduct Data & AI assessments, Interview Business and IT teams Conduct Discovery Workshops for Data Engineering, Analytics, Data Integrations, AI and Business use cases Create data and analytics roadmaps, drive hands-on Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) Ensure long-term technical viability of new deployments, infusing key AI technologies where appropriate Conduct technical presentations and demonstrations to customers Collaborate with various departments to ensure seamless integration of solutions Provide technical consultancy and advisory services to customers Build and maintain strong relationships with customers to understand their needs and provide tailored solutions Requirements: 3+ years of hands-on development and integration experience in enterprise environments. Strong proficiency with Microsoft Azure Integration Services: APIM, Logic Apps, Azure Functions, Service Bus, Event Grid, Event Hubs. Experience developing in .NET Core / C#. Hands-on experience building CI/CD pipelines using Azure DevOps YAML. Experience with Infrastructure as Code (Bicep/YAML). Understanding of microservices, event-driven architectures, SOA, and serverless patterns. Strong knowledge of cloud security, networking, and governance as applied to integration scenarios. Ability to work collaboratively within cross-functional agile teams. Microsoft Azure certifications (e.g., Azure Developer, Azure Solutions Architect). Experience designing solutions in large, complex enterprise environments. Exposure to broader API and integration modernization initiatives. Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
MK Skopje
Finance & Operations
Office and Asset Manager
We are currently seeking a proactive and well-organized Office and Asset Manager to join our team at HSO. As an Office and Asset Manager, you will play a key role in ensuring that the office runs smoothly and efficiently, while supporting daily operations and creating a professional and well-structured working environment. About HSO At HSO, we’re more than a global IT consultancy, we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning, where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Responsibilities: Office & Administrative Management Manage and oversee all administrative activities and day-to-day office operations Maintain office supplies and equipment inventory and coordinate ongoing maintenance Develop and maintain standard operating procedures for archiving, record tracking, document tagging, and filing systems to ensure effective data and document management Ensure a safe, clean, and well-organized office environment and collaborate with external stakeholders and service providers Coordinate travel arrangements, meetings, and appointments for all employees, including tickets and visas when required, and ensure office and travel policies are followed and kept up to date Act as Data Protection Officer, ensuring personal data of employees, customers, providers, and other individuals is processed in compliance with applicable data protection regulations Process and distribute incoming and outgoing mail, packages, food orders, marketing materials, and deliveries Participate in or lead the annual company inventory process Coordinate and support office events and activities, including meetings, conferences, seminars, team-building events, and procurement of related materials Greet and assist visitors, providing information and general support Foster a positive and productive work environment Maintain confidentiality and handle sensitive information with the highest level of discretion IT Equipment & Asset Management Oversee the full lifecycle of company laptops and peripheral equipment (procurement, setup, deployment, maintenance, upgrades, returns, and disposal) Coordinate with IT support teams to ensure timely onboarding, device imaging, and configuration Maintain accurate hardware inventory using asset management tools Conduct periodic audits of equipment usage and condition Ensure devices comply with HSO’s Information Security and ISO/IEC standards Manage equipment replacements, warranty claims, and vendor communication Provide first-line support for basic hardware issues and escalate complex cases to IT Requirements: University degree or equivalent Proven experience in an Office Manager, Office Operations, or similar role Proficiency in Microsoft Office suite, including Word, Excel, and Outlook Strong organizational and time management skills Excellent verbal and written communication skills Ability to work independently and as part of a team Attention to detail and accuracy Positive and friendly attitude Great people and interpersonal skills Benefits Competitive salary and performance-based bonus Private healthcare insurance Flexible hybrid work model Modern, centrally located office with a collaborative environment Sports subscription (Sportmaster) 23 days of vacation #LI-IH1
US Remote
Cloud & Infrastructure
Sr. Project Manager
As a Sr. Project Manager you can expect to… Facilitate technology adoption, ensuring clients are prepared, trained, and supported to use Microsoft technologies such as Microsoft 365, Azure, or Modern Workplace solutions Ensure client satisfaction through effective communication, delivering the project while ensuring user adoption and change readiness takes a more holistic approach, incorporating the human side of change to ensure users embrace and sustain the implemented technologies. Both are valuable, but the latter is particularly crucial for projects involving significant cultural or behavioral shifts Coordinate technical and functional teams, developing and executing comprehensive project plans, including timelines, resource allocation, and risk management strategies Develop communication plans and training materials to inform and educate stakeholders, monitoring project progress, identify potential risks, and implement mitigation strategies Facilitate effective communication between project team members, stakeholders, and clients, managing project budgets and ensure timely delivery of project deliverables Develop and implement change management strategies to minimize disruption and maximize adoption Proactively address client concerns and issues, identifying and assessing potential impacts of change on individuals and organizations Provide ongoing support and guidance to users during the change process maintaining a strong focus on adoption rates, user satisfaction, and project readiness You’re great at… Focus on end-user readiness and adoption as key success metrics, measuring and reporting on adoption KPIs, such as usage rates or satisfaction levels Balancing delivery management with change management initiatives; multitasking, being flexible & paying close attention to detail Bridging the gap between the technical implementation of Microsoft solutions and the human aspect of change resulting in high adoption and solution usage Engages deeply with stakeholders to address cultural and adoption challenges Blends project management with business strategies to drive user adoption and organizational readiness Learning new concepts quickly and thoroughly, providing thought leadership in both system integration and application development Staying up-to-date with the latest Microsoft Endpoint Manager technologies and best practices, learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor's degree in Computer Science, Engineering, or a related field (preferred) Experience in project management at a professional services or consulting organization Proven experience in project management methodologies, such as Agile, Waterfall, or hybrid approaches Strong understanding of IT project management tools and techniques Excellent communication and interpersonal skills Ability to lead and motivate project teams Strong problem-solving and decision-making skills Experience in change management and organizational transformation Knowledge of ITIL or other IT service management frameworks Certifications in project management (e.g., PMP, PRINCE2) are a plus Strong problem-solving and analytical thinking abilities Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders Strong client-facing skills, empathy, and ability to guide clients through challenging problems The drive and self-sufficiency to work independently, translate goals into action, own the success of your area of work, support and seek support from colleagues when needed The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Sr. D365 CE Functional Consultant
As a D365 CRM Lead Functional Consultant you can expect to… Conduct meetings/workshops with subject matter experts and other stakeholders Create requirements documents, fit-gap analysis, test plans, training materials, and manage product backlogs Be responsible for risk assessment, as-is and to-be processes, and gap fit verification Provide business process consulting to help define the problem, propose and create the solution Lead discussions with the client and project teams during the Project Design meetings Lead train-the-trainer sessions for the configured client solution. Guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building, as well as help detail the project scope Define the design sessions and workshop agendas and meetings Perform advanced configuration and customization of the Dynamics 365 solution, test functionalities, create workflows and manage security roles/privileges to meet cross functional requirements Work with clients to develop new business processes that leverage D365 CRM best practices Provide advisement to client key users who are responsible for managing and delivering CRM related services to their teams Use proven methodologies to deliver successful projects, including industry best practices Ensure that there is a formal process in place for testing and issues resolution; Drive the team to resolve all issues identified during the testing and QA phases Sound interesting? If so, you’ll have… Bachelor’s degree required in Computer Science, Business Administration, MIS or related field 8+ years of experience implementing recent versions of D365 CRM 8+ years of consulting experience working in a client-facing role Deep understanding of the functional capabilities and limitations of D365 CRM Hands-on experience with multi-phase, enterprise-wide D365 CRM implementations Proficiency in requirements analysis while utilizing techniques such as User Stories, Use Cases, Prototypes, Interviews, and Storyboards Experience with Agile methodologies and capable of mapping User Story definitions to functional solutions, as well as defining user acceptance criteria Strong analytical, presentation, documentation, and inter-personal skills Ability to travel to client sites as necessary You’re great at… Multitasking, being flexible & paying close attention to detail Working in a highly collaborative team environment Configuring, customizing & designing solutions Leading a Functional Team on a project ensuring best practices and approaches are maintained Holding yourself and your team accountable for delivering the highest quality work Diagnosing and troubleshooting complex D365 CRM issues with creative solutions Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
AU Sydney
Marketing & Communications
Business Development Representative
About HSO HSO is a leading global Microsoft solutions partner, empowering organisations to modernise, optimise, and transform their operations using the full Microsoft ecosystem — including Dynamics 365, Azure, Power Platform, AI, Data & Analytics, and Industry Cloud technologies. As a Business Development Representative, you can expect to… Develop and identify new opportunities, outbound lead generation, in-bound lead follow-up, cultivation of prospects, and providing general sales support for the HSO sales team Drive new and incremental leads by prospecting through telephone, e-mail, and the web to engage quality contacts Follow up on marketing‑qualified leads generated through campaigns and progress them into sales‑qualified leads ready for a warm handover to the Sales team. Meet or exceed the target established by leadership including number of opportunities cultivated Work closely with sales team to transition opportunities for optimal closing success Manage administrative/reporting activities by maintaining excellent record and note keeping in CRM system Attend and complete product, service, and sales training as assigned by management Work collaboratively with regional marketing lead and Microsoft to execute campaigns and generate leads Sounds interesting? If so, you’ll have… Bachelor's degree in business, communications, IT, or related field 2+ years of business development, inside sales, tele-sales, solution selling, or telemarketing experience Hunter business development experience with strong prospecting skills, including social selling Resourcefulness along with research skills to harvest contacts and mine data Ability to conduct effective needs assessment, actively listen, communicate value, and overcome objections Experience interacting appropriately and effectively at all levels of an organization CRM experience You’re great at… Working with initiative, drive, and dedication to overcome obstacles to achieve your goals Effective time management skills Establishing strong relationships with excellent verbal and written communication skills Communicating technology concepts with your established technology acumen (preferably in Software or SaaS) to non-technical prospects Compensation & Role Progression This role includes a structured growth pathway over 3–6 months, linked to demonstrated performance and achievement of KPIs (70% SQL / 30% pipeline). Phase 1 – Ramp Up (3 days/week, $68K pro‑rated):Initial onboarding focused on building product knowledge, developing prospecting skills, and gaining confidence in qualifying leads [MQL to SQL] Phase 2 – Full-Time Role (5 days/week, $90K + performance bonus):Transition to full-time employment with bonus eligibility, owning a reliable flow of qualified pipeline, campaign engagement, and consistent delivery of SQL and pipeline targets and supporting Sales success. Check out the reasons why people love to work for us or browse more opportunities on our careers page!
NL Amsterdam
Project & Program Management
HSO International- Senior Program Manager
Position: Program Manager Department: Program ServicesVisa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. About the role The Program Manager at HSO is accountable for end-to-end outcomes across multiple related projects and workstreams. This role owns the delivery system itself: defining roadmaps, sequencing, delivery models, governance structures, and decision cadence that align execution with business outcomes. Program Managers make direction-setting decisions that commit the organization to a path, and are accountable for the consequences of those decisions across scope, timing, cost, value realization, and customer trust.As a Program Manager, you will operate primarily at the level of direction and alignment rather than task execution. Your focus is on roadmaps, phasing, sequencing, and delivery models that span multiple projects. You design and run governance that drives decisions, resolve cross-project conflicts, and ensure that individual initiatives collectively deliver intended business outcomes. Leading Microsoft Partner HSO has belonged to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Lead complex, multi-workstream Dynamics 365 / Data / AI transformation programs with end-to-end accountability for outcomes Create and maintain an integrated program roadmap and plan (scope, milestones, dependencies, architecture, environments, customer readiness) Own program governance that drives real decisions (steering, architecture boards, risk reviews, change control) Align the program to business objectives and value realisation: define benefits, track leading indicators, and protect momentum to reach go-lives Shape delivery approach, organisation, and commercials during pre-sales and mobilisation; run delivery-readiness reviews of proposals Co-author Statements of Work (SOW) with specific accountability for assumptions, risks, delivery economics, team structure, phase entry/exit criteria, and change control Ensure program role completeness and continuity (e.g., solution/integration architecture coverage, test leadership, PMO/controls) and address gaps early Protect architectural and solution integrity with Architect Leads, monitoring integration, data, security, and non-functional risks Stay close to execution where it matters: backlog quality, requirements clarity, sequencing, testing readiness, defect trends, data migration progress, cutover readiness Run disciplined RAID practices and scenario-based decision support; escalate early with fact-based options and recommendations Lead and develop Project Managers, PMO, and workstream leads; coach performance and address delivery behaviours that increase risk Manage third-party delivery governance and boundary clarity (responsibilities, interfaces, escalation routes, and dependency commitments) Partner shoulder-to-shoulder with customers to strengthen their transformation capability and decision-making maturity Continuously improve HSO Standard Working Practices (SWP) and contribute to a culture of ownership and delivery excellence Requirements 5+ years’ delivery experience in ERP or other complex ERP transformation environments (Dynamics 365 preferred) Proven track record leading large, multi-workstream programs across business and technology teams Comfort operating with senior stakeholders and resetting expectations constructively Experience working in international, multicultural delivery environments and across time zones Experience coordinating delivery responsibilities and interfaces across internal teams and third parties Translate business goals into an executable program roadmap with clear outcomes and benefits tracking Maintain delivery momentum toward value realisation (avoid multi-year template builds with no go-lives) Run decision-oriented governance and maintain stakeholder alignment across competing priorities Influence without authority; create clarity and accountability through facts, options, and trade-offs Integrated planning, dependency management, and readiness control across environments, design, build, testing, data, and cutover Strong grasp of DevOps-based delivery, estimation, RAID discipline, and delivery economics Good architectural literacy: understand impacts of solution design, extensions, integrations, data, and non-functional requirements Able to monitor architectural risk posture and ensure appropriate leadership coverage International travel required depending on program needs. Minimum 20% travelling Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents, and ambitions. Career Path for this role HSO offers a clear, capability-based progression for delivery leaders: Project Manager → Senior Project Manager → Program Manager → Senior Program Manager. Program Managers grow through hands-on delivery, cross-team leadership, and increasing responsibility across multiple workstreams and global transformation initiatives. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
Cloud & Infrastructure
HSO International - M365 Modern Workplace Architect
Position: M365 Modern Workplace Architect Department: Cloud Transformation Role Location: The Netherlands (hybrid work) Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? The M365 Modern Workplace Architect leads technical strategy and delivery for client projects, ensuring solutions align with business goals. This role requires deep expertise in M365 technologies like SharePoint, Teams, Outlook, Device Management, and Power Platform, and involves managing the full engagement lifecycle from presales to delivery and support. The M365 Architect is based in Europe, preferably in The Netherlands. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities: Lead end-to-end delivery of Identity and Access Management (IAM), Security solutions including Azure AD, Microsoft Entra, and related technologies. Architect and implement Zero Trust frameworks, Conditional Access, MFA, SSO, and Privileged Access Management (PAM). Conduct security assessments, gap analysis, and maturity evaluations for client environments. Guide clients through identity modernization journeys including hybrid and cloud-native identity models. Collaborate with cross-functional teams to integrate identity with endpoint, cloud, and application security. Stay current with evolving security threats, technologies, and regulatory requirements (e.g., GDPR, HIPAA, ISO 27001). When do we match up? You are... An excellent communicator who can translate complex technical concepts into clear business language. A trusted advisor with strong stakeholder management and consulting skills. A proactive leader who thrives in dynamic environments and can drive projects from presales to delivery and support. Highly organized, detail-oriented, and able to prioritize effectively under pressure. A collaborative team player who fosters knowledge sharing and builds strong relationships. Adaptable and solution-focused, with a passion for continuous learning and innovation. You have... Deep expertise in Microsoft Entra ID (Azure AD), Entra ID Connect, Conditional Access, Identity Governance, and B2B/B2C. Extensive knowledge of Microsoft 365 services: Exchange, SharePoint, Teams, Power Platform, and OneDrive. Experience with security and compliance tools: Microsoft Defender XDR, Sentinel, and Purview. Proficiency in migration tools like Azure Migrate, Quest On Demand Migration, BitTitan. Strong understanding of authentication protocols: SAML, OAuth, OpenID Connect, Kerberos. Hands-on experience with PAM solutions (CyberArk, BeyondTrust). Knowledge of tenant-to-tenant M365 migrations (Exchange Online, SharePoint Online, Teams, OneDrive). Ability to configure and manage Microsoft Intune for device management, including policy creation and compliance settings. Experience leading device migration projects with minimal disruption to end users. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - Dynamics 365 F&O Finance Senior Consultant
Position: Dynamics 365 F&O Finance Senior Consultant Department: Dynamics 365 F&O UO Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? As D365 Finance Senior Consultant, you work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions to develop the best strategy for a digital transformation and design, implement and manage innovative cloud solutions for our customers. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Lead the implementation of Dynamics 365 Finance & Operations modules (GL, AP, AR, FA, Budgeting, etc.). Collaborate with international clients to understand business needs and translate them into scalable finance solutions. Conduct workshops, design sessions, and training for key users. Configure and customize finance modules to meet client-specific requirements. Work closely with technical teams to ensure seamless integration and data migration. Provide expert advice on finance best practices, compliance, and process optimization. Support pre-sales activities and contribute to solution design. When do we match up? You are... Strong communication and stakeholder management skills. Ability to work independently, take ownership of deliverables, and drive initiatives with a high level of accountability. Collaborative mindset and ability to thrive in a multicultural, remote-first team environment, often working across time zones and cultures. Goal-oriented and proactive, with a strong focus on delivering value and measurable outcomes in financial transformation projects. You have... At least 7 years of experience implementing Dynamics 365 Finance & Operations with a focus on finance modules. Proven track record as a lead consultant on at least 3 full-cycle international ERP implementations. Solid understanding of finance processes (GL, AP, AR, FA, budgeting, consolidation, etc.). Prior experience in a finance role (e.g. accountant, controller, financial analyst) is a strong advantage. Fluency in English (spoken and written); other European languages are a plus. Nice to have: Experience in pre-sales, workshops, or mentoring junior consultants. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
AU Sydney
Consulting & Advisory
Senior Project Manager
HSO is a leading global Microsoft solutions partner, empowering organisations to modernise, optimise, and transform their operations using the full Microsoft ecosystem — including Dynamics 365, Azure, Power Platform, AI, Data & Analytics, and Industry Cloud technologies. We’re looking for a hands‑on Senior Project Manager to drive end‑to‑end digital transformation initiatives, leading the successful delivery of Microsoft Dynamics 365 Finance & Operations projects. Responsibilities: Work closely with clients, stakeholders, and cross-functional teams to ensure projects are delivered successfully. Lead end-to-end project management of D365 F&O implementations, including planning, execution, monitoring, and closing. Develop detailed project plans, timelines, and budgets aligned with client objectives and organizational goals. Facilitate regular project meetings, status updates, risk assessments, and issue resolution sessions. Monitor and report on project progress, providing regular updates to clients and senior management. Lead steering committee meetings and facilitate communication with all involved parties. Support and manage project teams, scope, schedules, risks/issues, and expectations. Build and maintain relationships with clients and partners, identifying opportunities for additional projects. Required Skills: Bachelor’s degree in business administration, Information Technology, or a related field; PMP or similar certification is a plus. 7+ years of D365 F&O implementation experience. 8+ years of experience managing large ERP/CRM software projects and development teams. Proven track record of successfully managing large-scale D365 F&O projects from initiation to completion. Experience with different SDLC project methodologies, such as agile and waterfall. Strong understanding of project management methodologies, tools, and best practices. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects simultaneously and work effectively under pressure. Proficiency in Microsoft Project, Azure DevOps, or similar project management tools. Strong analytical and problem-solving skills, with keen attention to detail. Experience working in a consulting or professional services environment. The right to work in Australia/New Zealand. What’s in it for you?At HSO, you’ll enjoy: Leading Microsoft Partner – Work with cutting‑edge Azure and Dynamics 365 technologies using HSO’s Excellerate methodology.Growth & Development – Access strong career pathways and training opportunities with a global Microsoft integrator.Supportive Team Culture – Be part of a collaborative environment built on cooperation, trust, and shared success.Competitive Rewards – Receive an excellent salary package (fixed + variable) and comprehensive benefits.Flexibility & Ownership – Enjoy the freedom to shape your workday and your career journey.
NL Remote
Customer Success / Support
HSO International - D365 Supply Chain Senior Consultant (Continuous improvement - Managed Services
Position: Senior Consultant - D365 Supply Chain (Continuous improvement) Department: Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Responsibilities: Deliver high-quality business and application support services to clients, focusing on supply chain processes within Dynamics 365. Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases. Perform root cause analysis and implement long-term resolutions to recurring issues. Design, test, document, and deploy functional and integration changes (RFCs). Support project handovers to GMS during UAT and Hyper Care phases. Continuously assess customer feedback to improve service quality and value. Communicate progress and updates clearly to internal and external stakeholders. Participate in pre-sales activities and advise clients on industry best practices. When do we match up? You are... Able to analyze and resolve complex, multi-layered functional incidents. Capable of growing into a functional lead role within the continuous improvement team. Strong communication, problem-solving, and analytical skills. Proactive and customer-oriented mindset. Comfortable working independently and taking ownership. You have... 7+ years of experience implementing and supporting Dynamics 365 Supply Chain, ideally in global or intercontinental rollouts. Strong expertise in D365 F&O Supply chain modules and workflow. Experience with reporting tools such as Power BI or Management Reporter. Skilled in troubleshooting, root cause analysis, and resolving functional system issues. Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps. Fluent in English; any other additional language is a plus. MB300, MB310, and MB700 certifications preferred. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
Customer Success / Support
HSO International - Senior CI Consultant - D365 Finance
Position: Senior CI Consultant - D365 Finance Department: Global Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Deliver high-quality business and application support services to clients, focusing on finance processes within Dynamics 365. Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases. Perform root cause analysis and implement long-term resolutions to recurring issues. Design, test, document, and deploy functional and integration changes (RFCs). Support project handovers to GMS during UAT and Hyper Care phases. Continuously assess customer feedback to improve service quality and value. Communicate progress and updates clearly to internal and external stakeholders. Participate in pre-sales activities and advise clients on industry best practices. When do we match up? You are... Able to analyze and resolve complex, multi-layered functional incidents. Capable of growing into a functional lead role within the continuous improvement team. Strong communication, problem-solving, and analytical skills. Proactive and customer-oriented mindset. Comfortable working independently and taking ownership. You have... 7+ years of experience implementing and supporting Dynamics 365 Finance, ideally in global or intercontinental rollouts. Strong expertise in D365 F&O Finance modules, financial process mapping, and solution design. Experience with financial reporting tools such as Power BI or Management Reporter. Skilled in troubleshooting, root cause analysis, and resolving functional system issues. Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps. Fluent in English; any other additional language is a plus. MB300, MB310, and MB700 certifications preferred. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
Customer Success / Support
HSO International - D365 Finance Senior Consultant (Continuous improvement - Managed Services)
Position: Senior Consultant - D365 Finance (Continuous improvement) Department: Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Deliver high-quality business and application support services to clients, focusing on finance processes within Dynamics 365. Analyze and resolve 2nd and 3rd line functional incidents, including escalations for priority cases. Perform root cause analysis and implement long-term resolutions to recurring issues. Design, test, document, and deploy functional and integration changes (RFCs). Support project handovers to GMS during UAT and Hyper Care phases. Continuously assess customer feedback to improve service quality and value. Communicate progress and updates clearly to internal and external stakeholders. Participate in pre-sales activities and advise clients on industry best practices. When do we match up? You are... Able to analyze and resolve complex, multi-layered functional incidents. Capable of growing into a functional lead role within the continuous improvement team. Strong communication, problem-solving, and analytical skills. Proactive and customer-oriented mindset. Comfortable working independently and taking ownership. You have... 7+ years of experience implementing and supporting Dynamics 365 Finance, ideally in global or intercontinental rollouts. Strong expertise in D365 F&O Finance modules, financial process mapping, and solution design. Experience with financial reporting tools such as Power BI or Management Reporter. Skilled in troubleshooting, root cause analysis, and resolving functional system issues. Familiarity with data migration and integration tools like DMF, OData, and Azure Logic Apps. Fluent in English; any other additional language is a plus. MB300, MB310, and MB700 certifications preferred. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
GB Manchester
Consulting & Advisory
Manufacturing Industry Director
About HSO HSO are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for in 2021, 2022, and 2023. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Role Purpose The Industry Market Unit Director for Manufacturing is a senior leadership role responsible for defining, growing, and executing HSO’s manufacturing go-to-market strategy. The role brings manufacturing industry expertise together with a modern understanding of Microsoft’s cloud, data, and AI-driven business applications to drive measurable business outcomes for clients. This role leads with industry and business process rather than technology alone. Manufacturing organisations are increasingly focused on resilience, supply-chain visibility, sustainability, and data-driven decision-making. The IMU Director ensures HSO’s manufacturing proposition aligns to these priorities while leveraging the full Microsoft ecosystem. Scope and Accountability Full P&L and revenue responsibility for the Manufacturing IMU Ownership of key manufacturing accounts and long-term account development strategies Executive-level engagement with manufacturing clients and partners Leadership of business consultants, solution architects, and virtual teams aligned to Manufacturing Contribution to UK and Group-level industry strategy and growth plans Key Responsibilities Industry and market leadership, including defining and evolving HSO’s Manufacturing industry proposition and acting as HSO’s senior Manufacturing representative with customers, Microsoft, and industry bodies Go-to-market and sales enablement through driving manufacturing-specific initiatives, campaigns, account strategies, and supporting bid and sales activity Solution and capability development across Dynamics 365 Finance and Supply Chain Management, Customer Engagement, Power Platform, Azure data, analytics, AI, and Copilot Client and delivery oversight, including maintaining long-term executive relationships and ensuring customer satisfaction, retention, and value realisation Leadership and collaboration across IMU Directors, Solution Line Directors, and Shared Services Key Requirements Significant experience within the Manufacturing sector Strong understanding of manufacturing trends including supply-chain resilience, smart manufacturing, and sustainability Strong understanding of enterprise technology landscapes, including cloud, data, and AI Ability to engage and influence at executive (C-level) Strong commercial, leadership, and P&L management capability Our Approach to Hiring We set the bar high and won’t extend an offer until we’re confident we’ve found the right person for the role. That’s why some of our vacancies may remain open for several months or be reposted — we prioritise long-term fit and potential over speed. Research shows that women and under-represented groups are less likely to apply unless they meet every requirement. At HSO, talent and potential matter more than ticking every box. If this role excites you and you believe you could grow into it, we strongly encourage you to apply. HSO is an equal opportunities employer. We consider all qualified applicants and are committed to providing reasonable adjustments for individuals with disabilities. If you need support at any stage of the recruitment process, please let us know how we can help. Success Measures Manufacturing revenue growth and margin performance New client acquisition and strategic account expansion Customer satisfaction and retention Pipeline generation and conversion Location This is a hybrid role, with flexibility to work from home combined with office collaboration as required. Hours Normal office hours are 09:00 to 18:00 (with one hour for lunch). Salary We offer a competitive, market-aligned salary reflecting the skills and experience of each candidate. The salary package will be discussed during the interview process and based on current market benchmarks and individual qualifications. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits programme. Benefits Paid Holidays Birthday Day Off Pension Healthcare Dental Life Insurance x3 basic pay Tonic Wellbeing Reward Days and Workshops Perkz retail discounts HSO is an equal opportunities employer. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Sr. Microsoft CE Functional Solution Architect
As a Sr. Microsoft CE Functional Solution Architect you can expect to… Conduct Discovery with the client or prospect to understand business requirements and create high level design Demonstrate D365 CE solution capabilities to the client Provide thought leadership in both system integration as well as application development and promote best practices in these areas Utilize your deep expertise in Microsoft Business Applications, cloud computing, and enterprise architecture to design and oversee the implementation of solutions tailored to client needs Conduct business process analysis and create Fit/Gap report Ensure project team understands entire functional architecture of the project and adheres to the proper execution of the plan and design Work closely with enterprise clients, technical teams, and business stakeholders to deliver scalable, high-impact solutions that drive business transformation and measurable ROI Provide oversight during the project lifecycle, addressing challenges and ensuring adherence to the architecture, and finalizing and approving functional specifications and deployment plans Focus on delivering high-quality solutions, ensuring technical excellence in client engagements, acting as escalation point during and after a project as needed Provide expertise to advanced functional questions and issues; Offer proper guidelines for D365 standards Advise on complex D365 CE business cases and propose comprehensive solutions Assist presales teams to prepare proposals, client presentations and support the sale of professional services when necessary Identify creative workarounds to meet requirements without the development of custom code Use proven methodologies to deliver successful projects, including industry best practices Sound interesting? If so, you’ll have… BA/BS required in Computer Science, Business Administration, MIS or related field 5+ years of solution architect experience working with recent versions of D365 CE 12+ years of experience including expertise in D365 implementations as well as application deployment and/or distributed system implementation Hands-on experience with multi-phase, enterprise-wide D365 CE implementation Deep know-how and proved record of applying D365 CE in one or more industries Ability to envision, architect, and evangelize D365 CE solutions with clients Understanding of the capabilities and limitations for out of the box functionality as well as custom code Proven experience with estimating, scoping, and writing effective SOW’s that set expectations and limit risk Strong experience conducting reviews of solution designs and customizations to ensure quality and compliance, acting as a solution advisor to the project during design/development, testing and deployment phases Ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks Ability to move between high level architectural review/design and the "roll up the sleeves" level of performing all phases of a D365 CE delivery project You’re great at… Leading teams Accurately estimating enterprise projects along with appropriate resources and skillsets required, ensuring project success and client satisfaction at a solution level Building and maintaining productive working relationships in a highly collaborative team environment Working hands-on with technical design documents, integration strategies, and best practices, ensuring a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Bringing creative solutions to complicated problems Supporting digital transformation by driving the adoption of Dynamics CE, but also supporting prospective implementations of other Microsoft solutions across various industries Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Contributing to the development of reusable assets, templates, and accelerators to enhance the practice’s efficiency, adhering to and/or improving implementation methodology as the business paradigm changes Promoting the mission and Shared Values of HSO
GB Remote
Cloud & Infrastructure
PowerApps Developer
About HSO HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Role Overview: The Microsoft Power Apps Dveloper (Full Stack) designs and delivers enterprise-grade solutions using the Microsoft Power Platform, combining low-code capabilities with full-stack development and Azure services. The role focuses on building secure, scalable applications by extending Power Platform solutions with custom code, modern front-end technologies, and cloud-native integrations. It requires strong technical judgement, hands-on development expertise, and the ability to influence solution design and engineering standards across Power Platform and Azure-based solutions. Role Responsibilities Design and develop enterprise Power Platform solutions using Power Apps (Canvas & Model-Driven), Power Automate, and Dataverse Build and extend solutions using custom connectors, plugins, PCF controls, and Azure services Develop and maintain integrations with Dynamics 365, Azure services, and third-party systems Apply full-stack development principles including clean architecture, performance optimisation, and security best practices Collaborate with architects, consultants, and delivery teams to translate business requirements into technical solutions Contribute to DevOps pipelines, CI/CD, and ALM processes for Power Platform Support solution governance, environment strategy, and application lifecycle management Required Skills & Experience Strong experience working within Microsoft Power Platform projects in a Pro-code environment. Power Apps (Canvas & Model-Driven) Previous engagements designing and developing Power Apps (Canvas & Model-Drive apps) and Power Automate. Able to create and manage data models using MS Dataverse Full Stack Development experience including .Net / C#, JavaScript / TypeScript, REST APIs Experience extending Power Platform with: Custom connectors Power platform plugins PCF controls Experience with Azure services (Functions, Logic Apps, App Services, Service Bus, etc.) Solid understanding of software engineering principles, not just low-code configuration Experience working in Agile / DevOps environments Desirable Skills React (Commercial Experience) Dynamics 365 Business applications exposure Power Platform governance, environment strategy, and security Azure DevOps or GitHub Actions Automated testing for front-end and APIs Microsoft certifications (Power Platform, Azure, Dynamics 365) Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There may be occasional planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Dynamics 365 Presales Solution Architect
As a Presales Solution Architect, you will: Draw upon your diverse knowledge of Microsoft Dynamics 365 F&O to create customized solution proposals and presentations that showcase how Microsoft technologies can address the client's challenges or goals. Work closely with the sales team to understand the scope of work, client requirements, identify opportunities, and present potential solutions to clients. Effectively communicate the value of the proposed solution by providing supplementary details such as proof-of-concepts or demonstrations that validate the client’s strategic vision, business requirements, and objectives. Assist in the development of Microsoft-based capabilities for clients: outlining best practices, technical innovations, and optimization to meet business needs. Define stakeholder breadth and engagement, meeting key decision makers at their level, from architectural and solution scoping to developing a technology strategy that aligns with the organization's broader financial goals. Apply your industry or product knowledge to communicate understanding of the environment or industry in which the client operates, including unique needs or constraints/opportunities of the legacy landscape. Participate in product demonstrations, workshops, and proof-of-concept activities to showcase the value of proposed solutions. Collaborate with internal teams, including delivery and implementation teams, to ensure seamless transition from presales to project delivery. Understand the landscape in which the client operates (business, geography, regulatory, etc.) and use this in the valuation of the proposed architecture. Stay updated on the latest trends, advancements, and competitive landscape within the Microsoft ecosystem. You’re great at: Acting as a trusted advisor to clients, providing expert guidance on Microsoft solutions and best practices, using a consultative approach to drive HSO business. Articulating technical concepts in a way that is understandable to non-technical stakeholders, highlighting the business benefits of the Microsoft ecosystem as well as HSO’s delivery team. Collaborating closely with clients, stakeholders, and internal teams to create high-quality technical documentation, including solution proposals, architectural diagrams, and presentations. Working closely with clients to understand their business needs and helping them implement scalable, efficient, and effective solutions. Assessing the feasibility of new processes or technologies within a business, making appropriate technology choices for the customer to support architectural requirements and principles. Qualifications: Degree in Business, Computer Science, Engineering, or a related discipline, or equivalent education. 5+ years of experience in selling or architecting Microsoft Dynamics Business Applications or related services. At least one implementation with documentation in the role of Solution Architect implementing Microsoft Dynamics 365 F&O Expert level in at least one core area of Microsoft solutions with broad understanding of all elements of the Microsoft technology platform. Excellent presentation and demonstration skills. Demonstrated experience in customer-facing consulting roles interacting with IT leaders, product owners, C-level executives, and business users. Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions. Ability to thrive in a dynamic and entrepreneurial environment and to work with a team. Ability to travel 30% or more.
US Remote
Human Resources & Talent
HR Business Partner
As an HR Business Partner, you can expect to… Serve as a dedicated, embedded HR partner to an assigned service line, aligning people strategies with business objectives and acting as a trusted advisor to leaders and managers Own the end-to-end performance management lifecycle for your service line, ensuring timely completion of reviews, development plans, and feedback cycles Facilitate calibration sessions to drive consistency, identify high and low performers, and support fair, data-driven talent decisions Partner closely with the Chief People Officer on talent reviews, succession planning, promotion readiness, and identification of high-potential employees Act as the first point of contact for employee relations matters within your service line, advising leaders on conflict resolution, performance improvement, corrective action, and terminations Support employee relations investigations in collaboration with the CPO and Legal, ensuring confidentiality, consistency, and compliance with company policies and employment laws Partner with HR Operations to deliver a seamless onboarding experience, coordinating onboarding plans, buddy assignments, and manager readiness for new hires Review and analyze exit interview feedback, identifying trends and contributing insights to retention and engagement strategies Collaborate with Learning & Development to deploy training initiatives, identify skill gaps, and recommend targeted development opportunities aligned to business needs Translate engagement survey results into actionable, localized plans in partnership with service line leaders Work closely with Resource Management to support workforce planning, utilization, and retention across the service line Act as a liaison for HR programs and policies, clearly communicating corporate initiatives and gathering feedback on adoption and effectiveness Maintain accurate employee data in BambooHR and related systems, ensuring organizational structures, job titles, and employee records remain current and reliable Generate people-related reports and insights for HR leadership and business stakeholders to support informed decision-making Coordinate with Payroll, Benefits, and HR Operations to resolve employee changes, system issues, and process questions efficiently You’re great at… Building trust and credibility with leaders and employees through strong relationships, sound judgment, and consistent follow-through Navigating sensitive conversations with professionalism, empathy, and discretion Balancing strategic thinking with hands-on execution in a fast-paced, professional services environment Applying HR policies and practices consistently while tailoring guidance to real-world business scenarios Analyzing people data and trends to proactively identify risks, opportunities, and solutions Managing multiple priorities with strong organization, attention to detail, and a solution-oriented mindset Partnering cross-functionally with HR Operations, L&D, Resource Management, and leadership teams to drive cohesive outcomes Acting with integrity and accountability while handling confidential and complex employee matters Sound interesting? If so, you’ll have… Bachelor’s degree in Human Resources, Business Administration, or a related field 3–5 years of progressive HR experience, ideally in an HR Generalist or HR Business Partner role Strong working knowledge of performance management, employee relations, and core HR operations Experience supporting leaders in professional services, consulting, or technology-driven environments (preferred) Familiarity with talent reviews, engagement surveys, and succession planning processes Experience using HRIS platforms (BambooHR preferred) and Microsoft Office tools HR certification (PHR, SHRM-CP) is a plus The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.
US Remote
Sales & Business Development
Microsoft D365 Sales Executive, Professional Services
As a Microsoft D365 Professional Services Sales Executive you can expect to… Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have… Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
MK Skopje
Cloud & Infrastructure
Microsoft 365 Engineer – Purview Specialist (Contract)
Are you a Microsoft 365 Engineer with deep expertise in Microsoft Purview, ready to help organizations protect and govern their data in a modern digital workplace? At HSO, we’re looking for an experienced External Contractor – Microsoft 365 Engineer (Purview Specialist) to support the design, implementation, and operationalization of Microsoft Purview solutions across enterprise environments. Contract Type: Project-basedLocation: Remote As a Microsoft 365 Engineer focused on Purview, you will design, implement, and operationalize Microsoft Purview solutions to enable secure collaboration, information protection, and regulatory compliance across Microsoft 365 environments. You will work closely with clients to assess compliance and data risks, define governance and information protection strategies, and ensure alignment with regulatory and organizational requirements. The contractor will be responsible for delivering end-to-end Purview implementations, including data classification, sensitivity labels, data loss prevention (DLP), insider risk management, eDiscovery, and compliance reporting ensuring solutions are scalable, auditable, and seamlessly integrated into the Microsoft 365 user experience. Key Responsibilities: Purview Deployment & Configuration: Implement Microsoft Purview solutions to enable enterprise-wide data governance, compliance, and risk management. Security & Compliance Strategy: Define, implement, and enforce policies for data loss prevention (DLP), information protection, and regulatory compliance. Solution Design & Implementation: Architect Microsoft 365 services with a focus on compliance, security, and operational efficiency. Client Engagement: Collaborate with stakeholders to assess compliance needs, deliver tailored governance frameworks, and provide guidance on best practices. Automation & Scripting: Leverage PowerShell and Microsoft Graph to automate compliance tasks and reporting. Incident Response & Monitoring: Configure alerts, audit logs, and compliance dashboards to support proactive risk management and ongoing oversight. Requirements: Proven experience with Microsoft Purview and Microsoft 365 compliance solutions. Strong understanding of data governance, security, and regulatory frameworks (e.g., GDPR, ISO). Hands-on experience with DLP, Information Protection, Insider Risk Management, and eDiscovery. Proficiency in PowerShell scripting and automation for compliance management. Familiarity with hybrid and cloud-only Microsoft 365 environments. Excellent communication, collaboration, and stakeholder management skills. Availability to work as an external contractor for the duration of the project. About HSO At HSO, we’re more than a global IT consultancy—we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning—where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale.
GB Remote
Cloud & Infrastructure
UK Service Line Director - Data
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Why Work for HSO? Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career: Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference. Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment. Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return. Commitment to Quality: Be part of a team that truly places quality at the heart of all we do. If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you! Purpose of the Role & Key Responsibilities This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this. Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this. There are four major accountabilities: Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO. While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve. Overview of Essential Behaviours & Experience Essential Behaviours Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome. Ambitious - for client success, as well as personal success and for the success Data and the wider HSO team. Strategic - sees the wider picture and makes informed decisions from complex and varied sources. Care - demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership. Tenacious - happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others. Entrepreneurial - ability to work successfully in a fast-paced environment. Comfortable with ambiguity. Essential Experience Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology. Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients. Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss. Proven ability to understand and successfully manage risk. Able to identify and resolve issues to deliver challenging growth targets. Deployed and leveraged technology (eg. AI) and new ways of working to improve business performance and take advantage of new market potential. Worked collaboratively in a business with multiple lines of business. Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement. Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
MK Skopje
Cloud & Infrastructure
Microsoft 365 Engineer (Modern Workplace)
Are you a Microsoft 365 expert ready to shape the future of the digital workplace? At HSO, we’re looking for an experienced Microsoft 365 Engineer to join our growing team of technology innovators. In this role, you’ll be responsible for designing, implementing, and optimizing modern workplace solutions using Microsoft 365 technologies. You’ll work closely with clients to understand their business needs and deliver secure, scalable, and user-centric digital workplace environments. This role blends deep technical expertise with strategic insight—requiring strong communication skills, leadership qualities, and a passion for mentoring others. If you're driven by innovation and thrive in a collaborative, fast-paced environment, we’d love to hear from you. About HSO At HSO, we’re more than a global IT consultancy—we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning—where every voice matters and every idea can spark change. With ambitious growth plans, both organically and through acquisitions, now is an exciting time to join HSO and shape the future of digital transformation on a global scale. Key Responsibilities Solution Design & Implementation: Architect and deploy Microsoft 365 solutions including Exchange Online, SharePoint Online, Microsoft Teams, Intune, and Entra ID (Azure AD); Security & Compliance: Implement and manage Microsoft Defender, Conditional Access, DLP, and Information Protection policies to ensure secure collaboration and regulatory compliance; Client Engagement: Collaborate with clients to assess needs, define roadmaps, and deliver tailored modern workplace strategies; Automation & Scripting: Use PowerShell and Microsoft Graph to automate administrative tasks and enhance operational efficiency; Migration Projects: Lead or support migrations to Microsoft 365, including tenant-to-tenant moves, mailbox migrations, and hybrid configurations; Requirements University degree in Computer Science; 5+ years of experience; Proven experience in Microsoft 365 administration and deployment; Strong understanding of identity and access management, endpoint security, and compliance frameworks (e.g., GDPR); Hands-on experience with Microsoft Intune, Entra ID, Teams Voice, and SharePoint Online; Proficiency in PowerShell scripting and automation; Familiarity with hybrid and cloud-only environments; Excellent communication and stakeholder management skills; Benefits Competitive Compensation : Receive a competitive salary aligned with your experience; International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals; #LI-MH1
NZ Auckland
Sales & Business Development
Business Development Executive - Data and AI
Are you passionate about driving business growth in the fast-evolving world of AI and data platforms? HSO is seeking a dynamic Business Development Executive to generate new business and drive revenue growth across New Zealand, specializing in AI and data platform solutions. You’ll play a critical role in identifying and qualifying new sales opportunities, collaborating with delivery and product teams, and executing strategic sales plans. Key Responsibilities: Identify, qualify, and pursue new sales opportunities through targeted industry prospecting and lead generation, leveraging our strategic partner network. Develop a deep understanding of HSO’s product offerings and how they address client needs. Prepare and present compelling proposals, demonstrations, and sales presentations that communicate the value of AI and data platform solutions. Develop and execute strategic sales plans to meet and exceed sales targets. Collaborate with cross-functional teams to design, scope, and quote solutions tailored to client expectations. Stay updated with industry trends, market conditions, and the competitive landscape. Actively contribute to best practices and continual improvement at HSO, including global engagement and social media presence. Engage with clients in New Zealand, with opportunities to work with Australia, Asia Pacific, Europe, and North America. General Duties: Prioritize workload to ensure high standards and urgency for business-critical tasks. Support and help develop a positive workplace culture. Demonstrate excellent interpersonal communication skills. Responsibly manage business resources within accountability levels. Comply with all employment obligations and promote the business’s best interests. Demonstrate commitment to Work Health and Safety. Requirements: 5+ years’ experience closing sales opportunities with enterprise customers in technology services or software consulting. Proven ability to achieve sales targets, design strategies, and implement plans that drive results. Strong understanding of AI technologies, data analytics, and related platforms. Analytical problem-solving skills, balancing stakeholder and technical requirements. Exceptional emotional intelligence and relationship-building skills. Excellent communication, negotiation, and presentation skills. Experience with CRMs, sales tools, forecasting, and Microsoft Azure offerings. Ability to work independently and remotely as part of a fast-paced, high-growth team. Bachelor’s degree in business, marketing, or related field preferred. Why should you choose HSO ANZ? HSO is a leading Microsoft Partner specialising in Dynamics365. In addition to offering customers Microsoft's premier ERP solution, you will be able to draw on HSO's wide range of unique, industry specific solutions. These ISV's will enable you to develop the best strategy for a customer's digital transformation. You will be able to leverage more than 2000 likeminded professionals within the wider HSO group. HSO's proven Project Methodology Excellerate ensures projects are executed in a predictable manner, delivering high-quality results in a most efficient way. On joining HSO you will receive excellent remuneration and employee benefits. You will have access HSO Academy, our online and in person learning tool which you can leverage to ensure you shape your own career path.
US Remote
Customer Success / Support
Microsoft D365 Service Delivery Manager
As a Service Delivery Manager you can expect to… Work with a long tenured, highly experienced, collaborative, supportive, and a fun goal-oriented team You will be taking part in an exciting work environment with some of the best and most experienced Dynamics 365 Functional and Technical Consultants in the business. Be responsible for delivery and management into strategic live client accounts within the Customer Care team Handling multiple projects/tasks simultaneously Understanding change management Build strong relationships with clients and partners Prioritize tasks and communicating commitments with clients & team members Work in a highly collaborative team environment Travel to client-site when necessary You’re great at… Developing strong functional, analytical, presentation, documentation, training and interpersonal skills Building relationships with clients and partners Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements Serve as project lead and primary service delivery interface and point of contact for customer Coordinate and work closely with Account Management and other members of the Customer Care Team to deliver on clients strategic ERP initiatives Provide the primary Solution Architect role for the customer. Own all of the delivery aspects of customer projects including project management, documentation of requirements and timeline, resolution of open issues, communication of status and more to maintain customer satisfaction. Establish and nurture productive relationships with internal and client teams while delivering exceptional client service. Maintain internal systems for project status, resource plans, financial updates for billing, time submittals and approvals, and expense reports. 6+ years of D365 for F&O implementation experience required.
GB Reading
Marketing & Communications
Junior Marketing Coordinator
About HSO HSO is a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specializing in sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. We’ve won several prestigious awards over the last few years, including being voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running. This year, we are also proud to have been named the D365 Finance Microsoft Partner of the Year and Finalist for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care — about adding value to our customers, delivering what we say we will, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers, and the quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Purpose of the role We’re looking for a highly organized and proactive Marketing Coordinator to help deliver impactful marketing campaigns, events, and communications. This role plays a key part in building brand awareness, generating leads, and supporting pipeline growth. This role is ideal for someone with strong organizational skills and a passion for marketing who thrives in a fast-paced, collaborative environment. Reporting Line This role reports to the Head of Marketing. Job Function Key Responsibilities: Campaign Coordination Executing upon marketing plans, with clearly defined objectives and targets. Executing lead generation marketing campaigns to meet the targets for marketing qualified leads and sales pipeline. Support the local implementation of Group Marketing campaigns, ensuring alignment with UK market needs. Building strong relationships with a range of external stakeholders including customers, suppliers and partners. Maintaining and developing marketing contact lists. Segmenting and defining target audiences and messaging for campaigns. Providing input and supporting and monitoring our external telemarking agency. Event Support Organising and attending a range of events such as exhibitions, events, webinars and advisory boards. Organising and attending internal social events and corporate hospitality events for customers and partners. Working with third party agencies to plan and deliver events. Content & Collateral Management Working with subject matter experts to collate, develop and produce relevant documentation for the web, social media, whitepapers, newsletters, e-blasts and sales collateral. Developing automated email marketing programs. General Duties Provide day-to-day support to Head of Marketing and Marketing Campaign Managers. Working with the EMEA and US marketing teams on corporate initiatives and events. Using the internal Microsoft Dynamics CRM system to maintain leads and opportunities. Conduct competitor analysis and gather customer insights. Tracking the success of marketing campaigns and compiling reports and insights for campaign optimisation. Qualifications & Experience 1–2 years of experience in a marketing role. Marketing communications experience. Familiarity with marketing platforms and tools (e.g., email automation, CRM). Ability to work collaboratively and adapt to changing priorities. Skills & Attributes Excellent organizational and time management skills. Strong written and verbal communication abilities. High attention to detail and ability to multitask. Proactive, collaborative, and eager to learn. Comfortable working with data and reporting tools. Desirable Experience with tools such as Canva and Adobe Creative Suite. Location This is a hybrid role, with flexibility to work from home combined with office collaboration as required. Hours Normal office hours are 09:00 to 18:00 (with one hour for lunch). Salary We offer a competitive, market-aligned salary reflecting the skills and experience of each candidate. The salary package will be discussed during the interview process and based on current market benchmarks and individual qualifications. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits programme. Benefits Paid Holidays Birthday Day Off Pension Healthcare Dental Life Insurance x3 basic pay Tonic Wellbeing Reward Days and Workshops Perkz retail discounts
NL Amsterdam
Project & Program Management
HSO International - Microsoft D365 Project Manager
HSO International – Project Manager Position: Project Manager Department: Program Services Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands Type of work: Remote or Hybrid, depending on location International travel is required depending on program needs. Minimun 35% travelling About the role The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project. In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early. If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts Identify scope gaps early and initiate structured change-control discussions when required Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager. Requirements 3–5+ year’s experience delivering ERP, Data, or digital transformation projects Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms Experience in complex, multi-team or multi-stakeholder environments Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions) Experience working within structured delivery frameworks and governance models Ability to see and manage task-level delays and manage their downstream impacts Ability to simplify complexity and drive clarity in pressured environments Experience using DevOps or similar delivery management tools. Hands-on, structured, and proactive approach to execution and problem solving. Confidence to escalate issues factually and early Influence without authority; create clarity and accountability through facts, options, and trade-offs Structured approach to risk management, ambiguity, and scenario-based decision-making Awareness of delivery economics and commercial impact Ability to balance scope, quality, time, and cost without false certainty International travel required depending on program needs. Minimun 35% travelling Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator, who perceives your motivations, talents, and ambitions.Career Path for this role HSO offers a clear, capability-based progression for delivery professionals: Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager. Project Managers grow by mastering execution discipline, customer leadership, and cross-team coordination within global transformation programs. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - Solution Architect -Dynamics 365 F/O
About HSO International Our dedicated team of professionals at HSO International is committed to driving business transformations for multinational organisations using cutting-edge Microsoft technology. We specialise in working with leading Retail, Distribution, Manufacturing, and Professional Services brands. At HSO International, we take pride in our diverse team of 300 professionals representing over 53 nationalities. This unique blend of cultures and perspectives is key to our success in transforming multinationals and deploying Microsoft Tech in over 45 countries. Discover more about Life at HSO International by visiting https://www.hso.com/en/campaigns/life-at-hso-international About the role Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Role location This position allows for flexibility regarding location within Europe, provided the candidate possesses full European or UK working rights. As our global projects may require travel and on-site work, candidates should be willing to work at home or on the customer's site or the HSO office as needed. For the right candidate, HSO International is ready to facilitate relocation to the Netherlands and provide a work visa. Qualifications experience University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 7 to 10+ years of ERP consulting experience – preferably with Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end ERP implementations. Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Strong command of written and spoken English. Ability to communicate with customers on different levels of the organization. Personal Characteristics Strong analytical skills. Effective communication. Affable nature. Genuine interest in technology. Effective leadership through knowledge, experience, and example. Entrepreneurial mindset. Ability to collaborate within a team. Aptitude for working in a non-hierarchical, cooperative and friendly team environment. A generous compensation package You will receive a competitive salary and comprehensive benefits, including a leased car, laptop, and mobile phone. Autonomy and accountability You will have ample freedom and flexibility to structure your work days and, most importantly, shape your career path.
NL Amsterdam
Sales & Business Development
HSO International - Engagement Manager - Business Applications
Position: Engagement Manager - Business Applications (regular travel required) Department: Sales & Marketing Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? As an International Engagement Manager, you will drive new business development across Europe by leveraging customer insights, market trends, and the power of Microsoft Business Applications, including Dynamics 365, Power Platform, and related cloud services. You will help clients transform their operations through innovative solutions in Customer Engagement, Field Service, Finance, and Supply Chain. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Qualify leads and manage the full sales cycle - from initial contact to signed agreement - within a marketing-driven business development framework. Advise clients, present tailored solutions, craft proposals, negotiate terms, and ensure follow-through on commitments. Stay current on Microsoft Business Applications, licensing models, and HSO’s service and support offerings. Focus on new business acquisition and customer development, particularly around Dynamics 365 and Power Platform. Travel approximately 5 days per month across Europe to meet with clients and prospects. You Bring Experience in consultative sales - locally or regionally - and are ready to expand your impact on a global scale. A strong interest in Microsoft Business Applications and their potential to drive business transformation. Analytical thinking, a self-starting attitude, and a collaborative mindset. Ability to engage with senior stakeholders (CCO, CEO, COO, CMO, Digital Directors). A desire to be challenged and coached, not directed. Your have Bachelor’s or Master’s degree in business, technology, or a related field. Proven track record in new business development, ideally within Microsoft, SAP, or Salesforce ecosystems. Familiarity with CRM, Field Service, Finance, Supply Chain, and digital transformation topics. Fluent in English (spoken and written); additional languages are a plus. The ideal candidate for this role will be based in Denmark, Sweden or Finland. They are a citizen of an EU country and hold full EU working rights. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
Customer Success / Support
HSO International - Solution Architect - Continuous Improvements
Position: Solution Architect - Continuous Improvements Department: Global Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. About the Role As a Solution Architect at HSO International, you will manage SA operations within GMS's Continuous Improvement Team (CIT). Your primary responsibility is to deliver the highest quality and value in managed services to selected customers. Your role is to drive the successful Continuous Improvement activities for HSO international clients. You will provide expert guidance on the business platform design while closely collaborating with Service Delivery Management, Account Management and the Senior Solution Architect Team within HSO International to ensure the highest standards are met. When do we match? You are... A strong communicator with exceptional written and verbal skills in English. A natural leader with the ability to guide teams and stakeholders through complex projects. Analytical and detail-oriented, with a talent for solving problems. Approachable and engaging, fostering collaboration in a non-hierarchical environment. Passionate about technology and innovation, with an entrepreneurial mindset. You have... A university degree in Supply Chain Management, Logistics, Economics, Business Administration, or a related field. 7–10 years of ERP consulting experience, preferably with Microsoft Dynamics 365 F&O or earlier versions. A proven track record of multiple end-to-end ERP implementations and deep knowledge of Dynamics 365 modules. Familiarity with Dynamics 365 CE, Power Platform, Power BI, and Microsoft Azure. Strong leadership experience and ability to manage complex projects successfully. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
Customer Success / Support
HSO International - Service Delivery Manager D365 F&O
Role: Service Delivery Manager D365 F&O Department: Global Managed Services Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands. What is your goal? As a Service Delivery Manager, you will lead a multidisciplinary team to provide exceptional managed services for select customers, focusing on service quality, customer satisfaction, and performance management. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Responsibilities: Lead and coach a high-performing DevOps customer support team to deliver exceptional managed services. Build strong client relationships, ensuring satisfaction and identifying opportunities for growth. Understand customer needs and oversee service delivery aligned with business objectives. Manage escalations effectively, ensuring quick resolution. Own SLAs and budgets, driving efficiency and cost optimization. Analyze feedback and continuously improve services through creative solutions. Collaborate across teams to define service standards and resolve complex issues. When do we match up? You are... Organized and accountable, fostering ownership and high-quality service delivery within the team. Skilled in managing transitions from project delivery to managed service operations. Empathetic and performance-driven, using coaching and feedback to build strong, motivated teams. Proactive in developing personal and team capabilities to meet evolving customer needs. Strong communicator with the ability to identify customer needs and drive service improvements. You have... Bachelor’s or Master’s Degree in Business, IT, or related field. Minimum 6 years of experience within a Microsoft Dynamics 365 ecosystem. In-depth knowledge of Microsoft cloud solutions, including Azure and Dynamics 365. Hands-on experience with Dynamics 365, ISV solutions, release waves, and One Version updates. Familiarity with Lean, Agile/Scrum, DevOps, and project management principles. Senior-level experience managing customer satisfaction, service quality, and escalations, plus ability to identify and support sales opportunities. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NZ Auckland
Consulting & Advisory
AI Architect
Join HSO and help shape the future of AI-driven cloud solutions. We believe technology should empower people and businesses to thrive. If you’re passionate about building innovative, ethical, and reliable AI solutions and enjoy leading projects and sharing knowledge we’d love to hear from you! About the Role As our AI Architect, you’ll design secure, scalable AI solutions, guide strategy, and work with customers and global teams. You’ll lead exciting projects, influence technology adoption, and help drive innovation at HSO. Key Responsibilities Develop and implement enterprise AI strategies, frameworks, and governance. Lead end-to-end delivery of AI solutions (migration, modelling, testing, deployment). Design scalable AI systems and apply responsible AI practices. Ensure privacy, security, and regulatory compliance. Mentor technical teams and foster best practices. Partner with customers to identify opportunities and enhance solutions. Deliver workshops and share emerging technologies across teams. Core Technical & Design Skills ML/AI deployment (containerisation, Azure Databricks, Microsoft Fabric pipelines, CI/CD) Data engineering (ETL, data lakes, streaming systems) Cloud-native architecture (Azure Databricks, Microsoft Fabric, IaC) MLOps/DataOps (monitoring, retraining, governance) Model optimization and performance tuning API design & integration (REST, gRPC, MCP) ML lifecycle expertise (experimentation to production) LLMs and GenAI (prompt engineering, fine-tuning, RAG) Agentic systems (vector databases, semantic search, multi-agent workflows, memory management) Responsible AI practices and security-aware design People and Business Leadership Work closely with AI, Data, and Cloud Engineers. Translate business needs into technical architecture. Mentor engineers and contribute to cross-functional best practices. Comfortable in agile environments, working across the AI Engineering lifecycle. What We’re Looking For 6+ years’ experience developing AI solutions, models, and governance frameworks in production. Broad experience with cloud technologies and applications. Proven ability to lead projects and teams end-to-end. Strong communication skills to explain complex architecture to non-technical audiences. Excellent problem-solving and organisational skills. Eagerness to learn and share new technologies. Deep understanding of ethical, privacy, and security obligations.
AU Sydney
Consulting & Advisory
Senior Data Platform Engineer
At HSO/Aware, we’re specialists in emerging tech—and we’re growing fast across the ANZ region. That means we’re on the lookout for a Senior Data Platform Engineer who’s not just technically sharp but also thrives in a consulting environment and loves solving real-world problems with cloud-native data solutions. Why Join Us? We’re a tight-knit, high-performing team that values curiosity, collaboration, and a good dose of banter. Our people come from all walks of life, and we celebrate the diverse perspectives that make us better at what we do. We work on exciting projects with forward-thinking partners, and we’re serious about supporting your personal and professional growth. About the Role You’ll be part of our Professional Services team, delivering impactful data projects for customers across a range of industries. Every day is different, and every project is an opportunity to learn something new. You’ll: Design and implement modern data platforms using Azure Databricks, Microsoft Fabric, Azure Synapse, Data Factory, Power BI, and Purview. Build scalable ETL pipelines using Spark, Python, and other modern tools. Work directly with clients to understand their needs and deliver high-value, billable outcomes. Translate business ideas into technical architecture and data platform solutions. Mentor others and contribute to our internal capability uplift. Stay curious and explore emerging tech like Machine Learning, IoT, and Infrastructure-as-Code. Requirements To be a match for this role, you’ll need to demonstrate: Demonstrate recent (1–3 years) experience in Data Engineering using Databricks or Microsoft Fabric. Strong experience in modern cloud engineering with a clear preference for Azure. (We’re a Microsoft-only partner, so experience in other clouds is welcome, but you’ll need to show a willingness and ability to work in Azure.) Proven experience with Azure Purview, Azure Data Factory, Azure Synapse Analytics, Power BI, or their equivalents. Experience building cloud systems that wrangle raw data and surface it for reporting or AI workloads. Solid ETL/data integration skills using Spark, Python, or similar tools. A background in consulting or professional services, with the ability to manage multiple client deadlines. Strong interpersonal skills and confidence working directly with clients. High learning agility and the ability to problem-solve across a range of data domains. Ability to explain technical solutions to non-technical audiences. What Makes a Senior at Our Company To thrive in this role, you’ll bring: Advanced business acumen and the ability to align technical solutions with strategic goals. High emotional intelligence and a collaborative mindset. Clear and confident communication across technical and business audiences. Proven technical leadership in data platform engineering. Exceptional learning agility and curiosity. Strong complex problem-solving skills in dynamic environments. Benefits Awesome and exciting work (AKA ongoing learning opportunities). Our recent staff survey said that this was a key thing our team loves about Aware and the good news is it's not something we're ever looking to change. Trust and honesty. We upskill our leaders in things like emotional intelligence, empathy, and courageous conversations. Flexible working. You are the master of your own calendar; make it work to achieve both your personal and professional outcomes. Whether you want to work from the office or work from home we're up for it. Awesome tech to play with. We get to work with lots of advanced robotics and toys that most people won't get to see for years. All the standard niceties you expect from a shiny modern office space - ergo desks, great tech set up for each team member, cool demos to show off and some greenery to keep it zen.
GB Manchester
Cloud & Infrastructure
AI Technical Architect
About HSO HSO are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Purpose: The AI Architect will enable the creation of innovative, ethical, and reliable cloud solutions that stand out on a global scale to enhance the lives of people and organisations. This includes, but is not limited to: Supporting the development and implementation of our enterprise AI strategies and roadmaps. Scoping and leading the development of frameworks, reference architecture, tooling, costing, governing standards, and principles. Leading the design, migration, data modelling, implementation, testing, support, deployment, architecture, and maintenance of solutions that use, or will use AI in future. Qualify new customers and assist existing customers to envision new opportunities and map out enhancements to existing solutions that meet business needs. Key Responsibilities: Supporting customers with their AI Implementation across infrastructure, security, licensing, management, and migration. Lead, design and implement data driven AI projects end to end, working both independently and/or leading a team to meet project requirements. Working collaboratively with our other Cloud Services teams to deliver exceptional solutions to our clients across the full range of Microsoft technologies. Reviewing and automating business processes. Work directly with the customer to scope out and deliver maintainable, well tested solutions that leverage cloud technologies where possible. Provide sound technical support to clients for common and complex Data & AI issues, while identifying opportunity for architectural, cultural, and technical improvements. Lead, design, and apply AI architecture patterns to projects and solutions. Develop and improve AI solutions and related development lifecycles, using best practices and a DevOps mindset. Deliver workshops to clients to upskill them and support with the uptake of new technologies, while identifying opportunities for improvements in workshop design and delivery. Understand and implement solutions outside of AI that may interact with developed solutions. Proactively seek out and learn emerging technologies, explore new and innovative use cases, and build collective knowledge across the Aware Team. Ensure you have a clear understanding of the HSO core values and HSO best practices. Act as a Mentor and coach for our Data & AI team to ensure team members are meeting their project and customer goals. Requirements Experience and Skills: Experience developing AI solutions, AI models, and AI governance frameworks in production. A breadth of experience in various current cloud technologies and applications In-depth experience with various source systems control and testing frameworks and related methodologies Experience leading project and project teams end to end. Proficiency in explaining complex technical architecture and solutions to non-technical audiences. Ability to identify when potential issues need to be communicated and/or escalated. Eager to proactively learn and apply new technologies (both within and outside of your field) and to share those learnings with the wider technical team. Strong organisational and problem-solving skills with demonstrated ability to prioritise tasks, meet deadlines and manage conflicting priorities. Strong emotional intelligence and the ability to work with clients from varying backgrounds. Ability to accurately scope projects and provide recommendations for the client. An understanding of common and complex development lifecycles and experience applying DevOps practices. Outstanding interpersonal skills with the confidence to workshop solutions directly with customers and ability to work through complex customer interactions. A strong understanding of business capabilities and frameworks that can map these capabilities to AI models and broader architectural initiatives. A strong understanding of ethical and privacy obligations and ability to proactively identify and mitigate security threats. Experience with business applications and D365. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Relevant certifications in Microsoft Azure or related technologies.
GB Reading
Sales & Business Development
Senior Public Sector Business Development Manager
About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO’s growing footprint in the public sector and driving long-term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go-to-market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not-for-profit organisations. Build strong relationships with key public sector stakeholders, including C-Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G-Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre-Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high-quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought-leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self-driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G-Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree-level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome-orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions-focused. Location HSO offices are located in Manchester, Glasgow, and Reading.This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual’s qualifications and experience. Eligible employees may also receive performance-based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Microsoft D365 F&O Finance Functional Solution Architect
As a D365 Sr. F&O Functional Solution Architect you can expect to… Serve as the lead Functional Solution Architect (Sr. FSA) on complex, enterprise-scale D365 F&O implementations, owning overall functional architecture across multiple modules and workstreams Act as a trusted advisor to client executives, translating business strategy into scalable, compliant, and future-ready D365 F&O solutions Own and validate end-to-end functional solution design, ensuring alignment across finance, operations, integrations, data, security, and reporting Lead and contribute to enterprise-level project estimation, including scope definition, delivery approach, resourcing strategy, risk identification, and commercial assumptions Perform the Solution Advisory / Lead Architect role during the analysis and envisioning phases of D365 F&O programs Direct and oversee Business Process Analysis (BPA), Solution Blueprint creation, and Fit/Gap analysis, ensuring recommendations align to industry best practices and Microsoft standards Serve as the functional design authority throughout design, build, test, and deployment phases, guiding teams through complex decision-making and trade-offs Establish and govern testing strategy and issue resolution processes, particularly across functional architecture, integrations, and cross-module dependencies Review, validate, and formally sign off on functional specifications, test scripts, data migration strategies, and deployment plans Ensure training and knowledge transfer strategies are comprehensive and position clients for long-term success, adoption, and self-sufficiency Act as the senior escalation point for functional and solution-related issues during and after go-live, including hypercare and stabilization Contribute to the evolution of HSO’s implementation methodology, standards, and accelerators as business paradigms and Microsoft capabilities evolve Share best practices, lessons learned, and architectural guidance across projects and delivery teams Mentor and guide FSAs, Senior Consultants, and Functional Consultants, raising overall delivery quality and consistency Travel as client and business needs dictate (typically up to ~30%) You’re great at… Mentoring junior technical resources both on-shore and off-shore Articulating architectural options, trade-offs, and risks between different solution approaches Providing senior leadership presence in consulting engagements and client relationships Influencing without authority and driving alignment across large, matrixed organizations Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Solving complex business and technical problems with pragmatic, scalable solutions Coaching, mentoring, and developing junior architects and consultants Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting, Business Administration, Information Systems, or related field; CPA strongly preferred 10+ years of combined experience delivering Microsoft D365 F&O / AX solutions, including architecting complex, enterprise-wide systems Proven experience leading multi-phase, multi-country, enterprise-scale implementations Deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization Demonstrated ability to deliver measurable business value at the executive level A strong track record of serving as the trusted voice at the decision-making table Deep understanding of business operations, financial processes, and industry drivers, preferably within Financial Services, Public Sector, Media, or Life Sciences Working knowledge of relevant ISV solutions, integrations, and ecosystem tools Ability to move fluidly between executive-level architectural discussions and hands-on delivery leadership when required Microsoft D365 F&O Financials certifications Familiarity and/or experience with D365 F&O Workflow Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
US Remote
ERP & CRM (e.g. D365 F&O, D365CE)
Microsoft D365 F&O Lead Finance Consultant
As a Lead Microsoft D365 F&O Finance Consultant you can expect to… Engage in value-adding business and application consultancy that meet the client needs Lead D365 F&O implementations from analysis phase and onward with little supervision from the Functional Solution Architect in a highly visible, client facing role Implement and configure financial modules of D365 for F&O Guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building, help detail the project scope Carry out prototyping plans, procedure documentation and communicate with your team Define functional requirement and design documents that developers can use for enhancements; Finalize and sign-off on FRD and FDD; Perform unit and system test scripts, and deployment plans Drive the team to resolve all issues identified during the testing and QA phases and test enhancements for end-user acceptance and accuracy Organize and manage entire training cycle; Train power users and end users on efficient use of the solution, share ‘tips and tricks’ Travel to client-site when necessary You’re great at… Developing strong functional, analytical, presentation, documentation, training and interpersonal skills Building relationships with clients and partners Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s Degree in Accounting or related field, CPA highly desired 8+ years of experience as a Microsoft D365 F&O Finance Consultant Successfully implemented the following modules: General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Management Reporter/FRx, Project Accounting Experience participating in all stages of multiple D365 F&O implementation projects Ability to guide others in developing the different components of a gap/fit analysis and fully review and approve gap/fit analysis that will ensure the success of the project Deep understanding of D365 Solution functionality as it relates to the client's requirements Ability to derive effective and scalable designs Expert level of competency in configuration and customizations in D365 Solution Confidence to guide others in developing the different components of functional specification and documentation Ability to develop and manage the testing, QA and training phases of the project Microsoft D365 F&O Financials certifications Flexibility to travel as the needs of clients and our business dictate Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
US Remote
Data & AI
Data and AI Presales Technical Solution Architect
We are seeking a highly skilled Technical Solution Architect specializing in Data & AI Presales to join our team. The ideal candidate will have extensive experience with Microsoft Data and AI tools, and will be responsible for creating and demonstrating solutions, as well as building strong relationships with customers and prospects. As a Data and AI Technical Presales Architect you can expect to… Understand customer challenges and requirement around Data & AI Design and architect data and AI solutions that meet business and IT needs Conduct Data & AI assessments, Interview Business and IT teams Conduct Discovery Workshops for Data Engineering, Analytics, Data Integrations, AI and Business use cases Create data and analytics roadmaps, drive hands-on Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) Ensure long-term technical viability of new deployments, infusing key AI technologies where appropriate Conduct technical presentations and demonstrations to customers Collaborate with various departments to ensure seamless integration of solutions Provide technical consultancy and advisory services to customers Build and maintain strong relationships with customers to understand their needs and provide tailored solutions Requirements: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field 5+ years of experience in Data Science, AI, Machine Learning, Data Architecture and/or consulting Proficiency with Microsoft Azure, including Azure ML, Cognitive Services, Spark, Data Lake, and Microsoft Fabric Strong understanding of AI technologies and frameworks Excellent communication and presentation skills Ability to work collaboratively in a team environment Strong problem-solving and analytical skills Knowledge of database concepts, data science, and machine learning frameworks Good handle around LLMs, GenAI and Conventional AI models Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
US Remote
Data & AI
Engagement Manager, Data & AI
As an Engagement Manager, Data & AI you can expect to… Engage in presales efforts including client presentations, workshops, proposals and RFP responses, solution envisioning, and estimating Develop and maintain strong relationships with clients, understanding their business needs and providing strategic AI solutions Oversee the design and implementation of AI and data solutions using Azure and Microsoft Data & AI platform, driving knowledge sharing and innovation across the practice Collaborate with cross-functional teams to ensure seamless integration of AI solutions into clients' existing systems Provide thought leadership, staying up-to-date with the latest trends and advancements in AI and data technologies, helping to shape the future of AI adoption across a wide range of industries Partner with sales teams to shape strategic deals and articulate the value of AI and data platforms, as well as help develop offerings and accelerators to differentiate our AI consulting services in the market Lead and manage the Data & AI consulting team, ensuring successful project delivery and client satisfaction across multiple concurrent engagements providing strategic oversight and problem-solving Guide the design and implementation of enterprise-grade solutions leveraging Azure AI services, CoPilot Studio, LLMs, cognitive services, and the full Microsoft data platform Represent HSO technology events, industry panels, and client forums Assist in leading a growing Data & AI service line and shape the future of AI adoption across a wide range of industries You’re great at… Using your proven Data & AI experience in a consulting leadership role to collaborate with an exceptional team of technologists and business leaders Ensuring data governance best practices are embedded into all solution designs, including data privacy, lineage, quality, and lifecycle management supported by your strong expertise in Azure and Microsoft Data & AI platform Engage in presales activities and envision AI solutions that champion responsible AI and ethical data use in client engagements, helping organizations navigate regulatory requirements and implement transparent, explainable AI models Deep understanding of LLMs and Ability to build solutions using CoPilot Studio, LLMs, Conventional AI Models and Data Platform Excellent leadership and team management skills Strong communication and interpersonal skills, with the ability to build and maintain client relationships Mentoring and developing team members, fostering a culture of continuous learning and innovation Using your strategic vision and insights with a passion for AI and data technologies, Staying current on emerging trends in AI, data science, and Microsoft technologies Handling multiple projects/tasks simultaneously Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor's degree in Computer Science, Data Science, or a related field; advanced degree preferred Minimum of 10 years of experience in Azure and Microsoft Data & AI platform At least 5 years of experience in presales activities, including client presentations and proposal development Significant experience in leading delivery teams and managing complex AI projects Direct experience serving as a senior advisor to clients, helping translate business objectives into scalable AI and data solutions Prior experience overseeing and growing a team of Data & AI consultants, engineers, and architects to deliver Microsoft Data & AI solutions Proven experience in a senior consulting leadership role within the Data & AI space Deep understanding of Microsoft Azure, including Azure AI, Azure Data Lake, Synapse, Fabric, and Databricks Experience delivering solutions using LLMs, CoPilot Studio, traditional machine learning models, and enterprise data architectures Demonstrated ability to lead presales engagements and craft complex AI transformation strategies Familiarity with data governance frameworks (e.g., Microsoft Purview, Collibra) and ethical AI principles (e.g., explainability, fairness, transparency Excellent client-facing skills with a track record of building long-term relationships at the executive level Strong leadership, team-building, and mentoring capabilities Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
US Remote
Sales & Business Development
Microsoft Cloud Specialty Sales Executive
As a Microsoft Cloud Specialty Sales Executive, you will... Identify and qualify new business opportunities within assigned territory or accounts, with a focus on Microsoft Azure cloud solutions Develop and execute strategic sales plans to achieve sales targets and objectives Build and maintain strong relationships with key decision-makers, including C-suite executives, IT leaders, and procurement professionals Conduct in-depth needs analysis and solution presentations to articulate the value proposition of our cloud offerings Collaborate closely with our technical teams to develop customized solutions that meet the specific requirements of clients Lead contract negotiations and drive the sales process to closure Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position our solutions in the market Provide timely and accurate sales forecasts, pipeline updates, and other reporting as required You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Cloud Services within the Microsoft ecosystem Sound interesting? If so, you’ll have… Bachelor's degree in Business Administration, Sales, Marketing, or related field Proven track record of success in selling cloud solutions, preferably with expertise in Microsoft Azure Strong understanding of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) Excellent communication and presentation skills, with the ability to effectively engage with both technical and non-technical audiences Demonstrated ability to build and nurture relationships with clients and partners Results-oriented mindset with a focus on exceeding sales targets and driving business growth Ability to work independently and as part of a collaborative team environment Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Azure Administrator Associate are a plus Ability to travel 30% or more BenefitsWe offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.
GB Manchester
Customer Success / Support
D365 Support Consultant
PURPOSE OF THE ROLE You will play a vital role in D365 F&O or CE Support, taking responsibility for providing prompt and professional 2nd Level Support to the HSO Customer base according to SLA and Customer Contractual requirements. REPORTING LINE As part of the Support Team, you will report to a Support Team Lead. JOB FUNCTION Ensure all support tickets are effectively managed with minimum disruption to the client. Support issues are responded to and resolved/plan established within agreed timescales. Provide regular feedback to customers regarding the progress of support ticket status. Test own allocated developments/fixes before delivering to customers. Take responsibility for the successful Support Delivery to a number of your owned ‘key accounts’. Build great relationships and become a Trusted Advisor to your owned customers. Work as part of a the wider Managed Services team. Participate and engage in cross team knowledge transfer to ensure best use of staff resources and inter-departmental growth and development across various Industry teams and Service Lines. Contribute to HSO's knowledge base by documenting and participating in internal training and knowledge-sharing programs. Requirements Essential Dynamics AX or D365 Finance & Operations configuration experience. Must have a logical mind set and the ability to trouble shoot complex issues. Desirable One or more specialist Microsoft Dynamics 365 competency would be a distinct advantage Manufacturing/Production knowledge Retail/Commerce Finance /Projects Supply Chain Management Service Management Asset Management Professional Services Technical knowledge including SQL Server, Performance investigation, SSRS reports, Logic Apps, Azure, BI Services. ITIL Certification. PERSONAL QUALITIES Excellent communication and customer interaction skills. Ability to work under pressure and meet agreed targets. Learn and keep up to date with industry-specific functionalities within D365 F&O or D365 CE relevant to customer engagements. Demonstrate a collaborative, supportive, and inclusive attitude on Support Projects. Self-motivated individual. LOCATION Our offices are based in Sale (Manchester), Reading or Glasgow. This role is a Hybrid Working role working mostly remote and meeting once per month in our Manchester office. HOURS Normal office hours are 0900 to 1800. (With one hour for lunch) There may also be occasions when you will be required to work at other times: You may be asked to assist with covering the Service Desk Standard hours of Monday to Friday 08:00-18:00.
NL Amsterdam
Low code (e.g. Power Platform, OutSystems)
Xurrent Application Administrator
At HSO, we’re on a mission to empower our teams with smart, scalable systems that help us serve our clients better and faster. As our new Xurrent Application Administrator, you’ll become a key member of our Business Systems team, working at the heart of a major transformation. Xurrent (4me) is our new internal service management platform, designed to streamline operations and elevate the support we provide to our clients. In this role, you won’t just be maintaining a system—you’ll be shaping how over 300 colleagues in our Managed Services team interact with it daily. You’ll work closely with business stakeholders to tailor the platform to real-world needs, ensuring it evolves in step with our services. With a high degree of autonomy, you’ll have the opportunity to take ownership of the platform and play a central role in how effectively we deliver value to our clients. As a Xurrent Application Administrator at HSO, you will play a pivotal role in our dedicated IT team and responsible for configuring and maintaining the Xurrent Service Management Platform. You will collaborate with business owners to implement new services and ensure up-to-date documentation and training for users. Your key responsibilities and tasks in this role will include: User and Role Management: Oversee the creation, modification, and management of user accounts and roles to ensure secure and efficient access control. Service Management Configuration: Design, configure, and optimize service management processes and workflows to enhance operational efficiency. Automation: Develop and implement automations to streamline repetitive tasks and improve system performance. CMDB Management: Set up, maintain, and manage the Configuration Management Database (CMDB) to ensure accurate and up-to-date asset information. Self-Service Portals: Create and manage intuitive self-service customer portals to enhance user experience and reduce support workload. Requirements Experience with Service Management (e.g., ITIL, USM) and related processes is essential. Proven track record of working in a SIAM (Service Integration and Management) environment Ability to manage multiple service providers and integrate their services into a cohesive and efficient service management system. Ability to translate business needs into technical solutions. Affinity with IT and experience in configuring web applications. Previous working experience with the Xurrent (4me) platform is preferred Analytical, eager to learn, and a team player. Benefits About HSO:We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 30 offices across the Americas, Europe, Australia and Asia. Why Choose HSO? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents and ambitions. Fun and success You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure! Freedom and responsibility You get a lot of freedom and flexibility to organise your workdays, especially to shape your career. Do you want to be part of a fast-growing company and work with many international colleagues? Then you can apply immediately! #LI-DI
NL Amsterdam
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - Dynamics 365 CE & Power Platform Consultant
Position: Dynamics 365 CE & Power Platform Consultant Department: CE & Power Platform Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE & Power Platform Consultant, you will work with Microsoft Dynamics 365 Customer Engagement applications and the Power Platform to design, configure, and deliver innovative business solutions. Your goal is to help clients transform their customer engagement processes by leveraging Dynamics 365 CE modules and Power Platform tools. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Deliver and implement the latest Microsoft technologies such as Dynamics 365 CE & Power Platform internationally; Deliver high quality business and software application services to clients; The creation of high quality and sustainable client solutions; Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan; Measure customer expectations of business knowledge, skills and behavior; Identify business/project risk and mitigate or communicate as necessary; Participation in pre-sales activities as requested; Advise customers on industries’ best practices in a proactive rather than passive way. When do we match-up? You are... You are ambitious and eager to learn; You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus; You have good communication skills and you are creative in solving problems; You have strong analytical skills and you are proactive; You are customer-oriented, not afraid of taking responsibility and able to work independently; You are a team player who can easily fit into an international vibrant team of colleagues from different cultures and locations; You are willing to take an extra challenge to work and travel for international projects all over the world. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or a comparable education; At least 2 years of CRM consulting experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably; Experience as a consultant on at least 1 international end-to-end CRM implementations – preferable with intercontinental rollouts; Preferred pre-sales experience; Excellent presentation and demonstration skills; Excellent coaching and mentoring skills. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
MK Skopje
Customer Success / Support
24/7 Customer Service Engineer
Description Are you a dedicated Customer Service Engineer ready to support global clients around the clock? HSO is seeking a skilled and proactive 24/7 Customer Service Engineer to join our support team. In this role, you will provide technical assistance and issue resolution for Microsoft Dynamics 365 solutions, ensuring continuous service availability and customer satisfaction. You will work in a rotating shift schedule to deliver high-quality support across multiple time zones. About HSO At HSO, we’re more than a global IT consultancy—we’re a catalyst for innovation and growth. With over 2,800 professionals across 30+ countries, we help organizations transform their businesses through the power of Microsoft technologies. As a Microsoft Gold Certified Partner since 2002 and a proud member of the Microsoft Dynamics Inner Circle (top 1% of partners globally), we bring deep expertise in Dynamics 365, the Azure cloud platform, and our own industry-specific solutions. Our people are at the heart of everything we do. We foster a culture of collaboration, curiosity, and continuous learning—where every voice matters and every idea can spark change. Responsibilities Provide timely and effective responses to client issues, ensuring concerns are addressed with urgency and care. Demonstrate empathy and professionalism to assure customers their challenges are being taken seriously. Deliver and support international implementations of Microsoft Dynamics 365 Finance & Operations (formerly AX). Provide business and application consulting services to clients across various industries. Design and develop high-quality, scalable, and sustainable solutions tailored to client needs. Meet and exceed customer expectations through strong business acumen, technical expertise, and professional conduct. Identify potential risks in projects and proactively mitigate or communicate them as needed. Maintain clear and consistent communication with stakeholders through formal and informal updates. Represent HSO Global Services with integrity, professionalism, and a positive attitude at all times. Proactively advise clients on industry best practices to enhance business performance. Work in a rotating three-shift schedule (day, evening, and night) to ensure uninterrupted 24/7 support across global time zones. Requirements University degree in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering, Management, Computer Science, Information Science, or a related field. Strong desire to learn and grow professionally. Self-motivated with a drive to challenge yourself and improve continuously. Experience with ERP systems, preferably Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX (a plus). Proven ability to communicate effectively across all levels of an organization in customer-facing roles. Solid understanding of business requirement analysis, process mapping, modeling, and documentation. Exposure to pre-sales activities is an advantage. Excellent command of professional English, both written and verbal. Willingness and ability to work in a rotating shift schedule. Benefits Competitive Compensation and Bonus Package: Receive a competitive salary aligned with your experience and a performance-based bonus to recognize your achievements and contributions; Private Healthcare Insurance: Your health and well-being are important to us. Enjoy comprehensive private healthcare coverage to ensure your well-being and access to high-quality medical care when needed; Hybrid Work Environment: Benefit from a flexible hybrid work model that allows you to balance time between the office and home, optimizing productivity and work-life harmony; Innovative Office and Inspiring Culture: Thrive in our vibrant, centrally located office, equipped with cutting-edge technology to enhance your workday. Enjoy a positive workplace culture that fosters collaboration, creativity, and continuous professional development; International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals; Sports Subscription: Keep active and energized with our Sportmaster subscription, offering you access to top-notch fitness facilities and activities to support your health and well-being; Vacation Days: Recharge and unwind with 23 days of vacation, giving you ample time to relax and pursue your passions outside of work;
NL Amsterdam
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - Dynamics 365 CE Field Service Consultant
Position: International Dynamics 365 CE Field Service Consultant Department: Customer Engagement Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE Field Service Consultant, you will lead international implementations, helping clients optimize service operations through Microsoft technology. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Work on Dynamics 365 CE & Power Platform projects across the globe. Take the next step! Key Responsibilities Deliver and implement the latest Microsoft technologies, such as Dynamics 365 CE & Power Platform internationally; Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participation in pre-sales activities as requested. Always represent HSO International professionally and positively. Advise customers on industries’ best practices proactively rather than passively. When do we match up? You are... You are ambitious and eager to learn. You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus. You have good communication skills, and you are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, not afraid of taking responsibility and able to work independently. You are a team player who can easily fit into a vibrant international team of colleagues from different cultures and locations. You are willing to take an extra challenge to work and travel for international projects worldwide. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 2-3 years of professional experience with Microsoft Dynamics 365 CRM / Customer Engagement, ideally in an international environment. Experience in field service and customer service, service desk, case management, queues, dispatching, knowledgebase, contracts / SLAs and customer service, as well as field service planning, inventory and assets management; At least completed two field service implementations. Experience as a consultant on at least 1 international end-to-end CRM implementation – preferable with intercontinental rollouts. Preferred pre-sales experience. Strong presentation and demonstration skills. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
NL Amsterdam
ERP & CRM (e.g. D365 F&O, D365CE)
HSO International - D365 CE & Power Platform (Technical) Solution Architect
Position: Dynamics 365 CE & Power Platform (Technical) Solution Architect Department: CE & Power Platform Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE & Power Platform Technical Solution Architect, you will design and deliver innovative customer engagement solutions using Microsoft Dynamics 365 CE, Power Platform, and Azure services. Your goal is to define the best strategy for digital transformation, lead technical architecture design, and ensure seamless integration across systems. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Conducting envisioning discovery workshops and architecture design workshops. Making technology choices aligned with architectural requirements. Preparing and defining architecture designs, guiding business transformation and business-value approach. Providing proactive support in program/project delivery, anticipating issues and working alongside the delivery teams. Understanding the customer's operational landscape and leveraging it for architecture validation. Staying informed about evolving business technology trends to shape long-term strategic roadmaps and the feasibility of these in supporting our customers. Optimizing business processes for greater efficiency and effective technology deployment. Undertaking business process design and documentation. Facilitating agile, innovative projects alongside the main program. Developing and updating internal tools and best practices for the Project team. When do we match-up? You are... You are ambitious and eager to learn; You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus; You have strong analytical skills and you are proactive; You have good communication skills and you are creative in solving problems; You are customer-oriented, not afraid of taking responsibility and able to work independently; You are a team player who can easily fit into an international vibrant team of colleagues from different cultures and locations; You are willing to take an extra challenge to work and travel for international projects all over the world. You have... University degree preferably in Business Administration, Management, Computer Science, Information Science or a comparable education. At least 8 years of CRM experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably. Experience as an architect on at least 4 international end-to-end CRM implementations – preferable with intercontinental rollouts. Adept at Business Requirement Analysis and Architecture Design Good written and verbal communication skills Strong understanding of the concepts of modern technology Expert level in Microsoft D365 ecosystem and suite of solutions Broad understanding of all the elements of the Microsoft technology platform. Preferred pre-sales experience. Excellent presentation and demonstration skills. Excellent coaching and mentoring skills. Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE
Why work at HSO?
At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients.
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Collaborative
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.
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Ever-Evolving
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.
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Value Driven
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.
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Entrepreneurial
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.