Change Advisory Consultant

Remote, US
Consulting & Advisory
Full-Time

Role introduction

As an Change Advisory Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership.

You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent).



You're Great At...

  • Translating client strategy into clear transformation roadmaps tied to business value
  • Facilitating executive and stakeholder workshops that drive alignment and decisions
  • Designing future-state business processes grounded in organizational reality
  • Leading change management efforts that enable adoption, readiness, and capability building
  • Connecting people, process, and technology decisions to measurable outcomes
  • Influencing without authority across complex client environments
  • Operating fluidly between strategic advisory and hands-on delivery support

What You'll Do...

  • Strategy, Value & Business Care
    • Partner with executive sponsors to define transformation objectives, success measures, and value drivers
    • Build value blueprints connecting business capabilities, processes, and technology investments to KPIs
    • Lead current-state assessments to identify performance gaps and transformation levers
    • Develop phased transformation roadmaps aligned to value, risk, and readiness
  • Process Design & Business Alignment
    • Lead end-to-end business process discovery and future-state design
    • Collaborate with solution architects and functional consultants to align business requirements and configurations
    • Translate process changes into clear role-based change impacts
  • Change Strategy & Adoption
    • Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement
    • Conduct change impact and readiness assessments; identify resistance and mitigation plans
    • Coach executive sponsors and line leaders as visible change change champions
    • Design and facilitate workshops, town halls, and engagement sessions
    • Develop training strategies that build role-based capability - not just system knowledge 
  • Benefits Realization
    • Define adoption and success metrics bridging system usage, process performance, and human behavior
    • Monitor post-implementation benefits realization and recommend corrective actions
    • Facilitate retrospectives and continuous improvement cycles
  • Practice Development
    • Contribute to thought leadership, methodologies, and reusable assets
    • Convert client deliverables into templates, playbooks, and accelerators
    • Document case studies, lessons learned, and best practices

What You Bring...

  •  Bachelor’s degree in Business, Management, Organizational Development, or related field
  • 3+ years in consulting, advisory, business transformation, or change management
  • Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred)
  • Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar)
  • Strong analytical skills: business cases, KPIs, process mapping
  • Excellent facilitation and executive communication skills
  • Comfort working across multiple engagements and ambiguous environments
  • Experience in a Microsoft partner consulting environment
  • Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim)
  • Experience with AI/Copilot adoption and organizational change

The Perks

We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

 




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LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE

Why work at HSO?

At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients.

  • 1

    Collaborative

    At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.

  • 2

    Ever-Evolving

    We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.

  • 3

    Value Driven

    Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.

  • 4

    Entrepreneurial

    At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.