Employee stories and blogs
Enhance your career at HSO
Heike Raubenheimer
Project Manager
Opportunities for career transitioners
Are you considering a career change and open to exploring new challenges in a supportive work environment? We look forward to connect!
Looking for a career change?
At HSO, we are always interested in onboarding people with a diverse background and with a variety of knowledge and experience. We are convinced that this diversity enables us to be more successful. If you recognize yourself in one of the transition paths below, don't hesitate to get in touch!
1. Microsoft technology experts
Are you a tech expert with deep knowledge of Microsoft technologies? Imagine harnessing that expertise to drive real-world business solutions. At HSO, we welcome professionals like you to join our ranks. Our comprehensive training and mentoring programs will equip you with the consulting skills needed to transform organizations.
2. Consulting veterans
Consulting veterans, listen up! If you’ve honed your skills at a Microsoft competitor or in another consulting role, HSO is your next destination. We’ll bridge the gap by providing intensive Microsoft technology training. Your consulting acumen combined with our ecosystem will create powerful outcomes for our clients. Let’s rewrite the playbook together.
3. Take a sidestep or climb the ladder
Ready to ascend? Transition from consulting to leadership, project management, or business development at HSO. We value your consulting background and offer mentorship to help you thrive in your new role. Shape strategies, lead teams, and drive innovation—your journey starts here.
4. Industry insiders, your insights matter
Bring your customer-centric viewpoint to HSO. Whether you’ve worked in retail, manufacturing, healthcare, or any other sector, we want you. Collaborate with our teams to create solutions that resonate with our clients. Your industry know-how combined with our Microsoft prowess will make waves.
Read story
Juan Bravo Vargas
Solution Architect
Meet Juan, Author and Innovator at HSO International
Miriam Clancy
Solution Architect | HSO United Kingdom
Miriam Clancy: From end-user to consultant
Learning & Development
Next to a competitive remuneration package, HSO offers many opportunities for training, development, and career advancement. Through our HSO Academy we enable Microsoft trainings and certifications as well as personal development trainings.
Are you looking for a career switch?
Check out these opportunities
Dynamics 365 Presales Solution Architect - Manufacturing
As a Presales Solution Architect, you will: Draw upon your diverse knowledge of Microsoft Dynamics 365 F&O to create customized solution proposals and presentations that showcase how Microsoft technologies can address the client's challenges or goals. Work closely with the sales team to understand the scope of work, client requirements, identify opportunities, and present potential solutions to clients. Effectively communicate the value of the proposed solution by providing supplementary details such as proof-of-concepts or demonstrations that validate the client’s strategic vision, business requirements, and objectives. Assist in the development of Microsoft-based capabilities for clients: outlining best practices, technical innovations, and optimization to meet business needs. Define stakeholder breadth and engagement, meeting key decision makers at their level, from architectural and solution scoping to developing a technology strategy that aligns with the organization's broader financial goals. Apply your industry or product knowledge to communicate understanding of the environment or industry in which the client operates, including unique needs or constraints/opportunities of the legacy landscape. Participate in product demonstrations, workshops, and proof-of-concept activities to showcase the value of proposed solutions. Collaborate with internal teams, including delivery and implementation teams, to ensure seamless transition from presales to project delivery. Understand the landscape in which the client operates (business, geography, regulatory, etc.) and use this in the valuation of the proposed architecture. Stay updated on the latest trends, advancements, and competitive landscape within the Microsoft ecosystem. You’re great at: Acting as a trusted advisor to manufacturing clients, providing expert guidance on Microsoft solutions and best practices, using a consultative approach to drive HSO business. Articulating technical concepts in a way that is understandable to non-technical stakeholders, highlighting the business benefits of the Microsoft ecosystem as well as HSO’s delivery team. Collaborating closely with clients, stakeholders, and internal teams to create high-quality technical documentation, including solution proposals, architectural diagrams, and presentations. Working closely with clients to understand their business needs and helping them implement scalable, efficient, and effective solutions. Assessing the feasibility of new processes or technologies within a business, making appropriate technology choices for the customer to support architectural requirements and principles. Qualifications: Degree in Business, Computer Science, Engineering, or a related discipline, or equivalent education. 5+ years of experience in selling or architecting Microsoft Dynamics Business Applications or related services within the Manufacturing industry. At least one implementation with documentation in the role of Solution Architect implementing Microsoft Dynamics 365 F&O Expert level in at least one core area of Microsoft solutions with broad understanding of all elements of the Microsoft technology platform. Excellent presentation and demonstration skills. Demonstrated experience in customer-facing consulting roles interacting with IT leaders, product owners, C-level executives, and business users. Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions. Ability to thrive in a dynamic and entrepreneurial environment and to work with a team. Ability to travel 30% or more.
D365 Managed Services Service Delivery Manager
As a Managed Services Service Delivery Manager you can expect to… Serve as the primary delivery interface and trusted point of contact for assigned Managed Services clients across Dynamics 365 Finance & Operations and Customer Engagement environments Own the end-to-end managed services lifecycle for client environments, including support coordination, enhancement planning, optimization initiatives, and continuous improvement activities Develop strong working relationships with clients and internal consulting teams to maintain delivery alignment, visibility into priorities, and long-term solution health Coordinate delivery across multiple concurrent engagements, balancing competing priorities while maintaining consistent service quality and responsiveness Partner with Account Management and Customer Care leadership to support renewals, account stability, and identification of opportunities to expand managed services support Translate client priorities into coordinated consulting activity across functional and technical workstreams Maintain visibility into engagement risks, timelines, support trends, and enhancement opportunities while proactively communicating status and recommendations Collaborate with consulting teams to ensure support requests and enhancement initiatives are progressing effectively and aligned to client expectations Support transitions from implementation to Managed Services and help establish durable delivery rhythms for long-term client success Maintain delivery tracking across internal systems including resource coordination, financial visibility, billing readiness, and service performance indicators Contribute to the evolution of Managed Services delivery standards, documentation practices, and operational maturity across the practice You’re great at… Managing multiple client environments simultaneously while maintaining strong organization, responsiveness, and delivery continuity Building trusted client relationships through proactive communication and follow-through Translating business priorities into actionable support and enhancement plans Identifying opportunities to improve delivery structure, service experience, and solution adoption over time Operating with a high degree of ownership and initiative in environments where priorities evolve across accounts and teams Building alignment across consulting resources and stakeholders to move delivery forward Navigating ambiguity while maintaining momentum and visibility for clients and internal teams Balancing competing priorities across engagements without relying on heavily structured delivery schedules Learning new solution areas quickly and developing working familiarity across Dynamics 365 platform capabilities Promoting collaboration across functional, technical, and account leadership teams to support long-term client success Sound interesting? If so, you'll need... 5+ years supporting or leading Dynamics 365 Managed Services engagements across Finance & Operations, Customer Engagement, or both Experience serving as the primary delivery interface for enterprise or mid-market Microsoft platform clients Working knowledge of managed services delivery models including support governance, backlog coordination, enhancement planning, and service review rhythms Experience coordinating consulting activity across distributed delivery teams Comfort operating in client-facing roles that require independent prioritization and ownership across multiple concurrent engagements Ability to maintain delivery visibility without reliance on fully structured project-based schedules Experience partnering with Account Management to support renewals and account stability Working familiarity with Azure, Dynamics 365, and the broader Microsoft Business Applications ecosystem Strong communication skills with the ability to engage effectively across business and technical stakeholders Bachelor’s degree in Information Systems, Business, or related discipline preferred Microsoft certifications within Dynamics 365 or Power Platform are a plus
Payroll and Benefits Manager
At HSO, our people are at the center of everything we do. As our Payroll and Benefits Manager, you’ll play a critical role in ensuring our employees are supported through accurate payroll, strong benefits administration, and compliant, scalable processes that support a growing professional services organization. This role partners closely with HR, Finance, and Total Rewards leadership and helps deliver a reliable, high-quality employee experience across payroll, reimbursements, and benefits operations. As a Payroll and Benefits Manager, you will… Oversee end-to-end payroll processing for a multi-state, remote workforce of 400+ employees Ensure compliance with federal, state, and local payroll tax regulations across jurisdictions Partner with HR and Finance to reconcile payroll accounts and resolve discrepancies Support FLSA classification audits and maintain accurate payroll system updates Manage expense reimbursement processing, audits, and policy compliance tracking Maintain documentation supporting audits and regulatory requirements Administer day-to-day benefits operations including enrollments, changes, and terminations Serve as a primary employee contact for benefits eligibility, elections, and routine questions Support ACA reporting, retirement plan deductions, and annual 401(k) audit preparation Coordinate with carriers and third-party administrators to resolve eligibility and file issues Deliver benefits orientation sessions for new hires Contribute to HR process improvement initiatives that enhance employee experience and operational efficiency You’re great at… Owning payroll processing in a multi-state environment with accuracy and confidence Working deeply inside BambooHR as a system of record—not just running payroll, but troubleshooting, auditing, and improving workflows Investigating payroll or benefits discrepancies and driving issues through resolution Navigating ambiguity when information is incomplete and determining next steps independently Supporting employees through complex claims or eligibility questions with care and clarity Explaining payroll and benefits topics clearly to employees, HR partners, and leadership Staying calm and structured under pressure, especially during reconciliation or reporting spikes Performing detailed payroll variance analysis and identifying root causes quickly Managing competing priorities while maintaining strong documentation discipline Communicating clearly in writing and cross-functionally with Finance and HR stakeholders Success in this role means you... Take ownership of payroll questions and follow them through to resolution Investigate anomalies confidently instead of escalating prematurely Communicate clearly and calmly with stakeholders during sensitive payroll situations Support employees with professionalism and compassion when navigating benefits issues Bring structure and clarity when processes are evolving or incomplete Operate as a trusted partner to HR and Finance leadership Sound like you? If so, you'll have… 5+ years of payroll and benefits administration experience Demonstrated experience processing payroll for multi-state U.S. organizations Strong hands-on experience working in BambooHR Experience investigating payroll discrepancies, benefits claims issues, or reconciliation variances Strong knowledge of payroll tax compliance and regulatory reporting requirements Experience supporting compliance across ACA, ERISA, HIPAA, and COBRA Experience preparing documentation for 401(k) audits Experience partnering cross-functionally with HR and Finance A bachelor’s degree in HR, Accounting, Business Administration, or a related field (or equivalent experience) Bonus points if you have… Certified Payroll Professional (CPP) CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification Experience supporting a remote or distributed workforce Experience working with self-funded health plans Experience improving payroll or benefits processes in a scaling organization Experience supporting expense reimbursement compliance and audits Why join HSO? HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience. If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
Change Advisory Consultant
As an Change Advisory Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring... Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
CE - Project Coordinator
As a D365 CE Project Coordinator you can expect to… Provide high-level coordination, administrative and analytical support to the project team implementing Microsoft Dynamics D365 Schedule meetings, workshops, and project-related activities Provide support in all PM admin tasks associated with project initiation, status reporting, and tracking of project progress Track and report on project milestones, tasks, deliverables, and risks Work with Project PM to assist with planning and execution of tasks and updates needed for project planning, milestones and deliverable tracking, etc Maintain and update project documentation, including project plans, and status reports, as well as timesheets on an as-needed basis Help with all reporting associated to execution, burn rate, resource allocation and coordination across all project phases Support resource planning and onboarding of team members for D365 projects Assist with project budgeting, invoicing, and financial tracking in collaboration with PMO or finance teams Help with other admin tasks as needed Ensure customer satisfaction thru quality and consistent communication with our clients Sound interesting? If so, you’ll have… 2+ years of project coordination or administrative experience in IT or consulting environments Experience working in a Microsoft Partner or similar professional services organization is a plus Experience with Microsoft Project, Microsoft Office, Microsoft Teams Proficiency in Microsoft Office 365 tools (Excel, Word, PowerPoint, Outlook, SharePoint Strong attention to detail Strong organizational skills An understanding of planning based on deadlines Strong organizational and time management skills with a keen attention to detail Excellent communication and interpersonal skills Ability to multitask, prioritize, and adapt in a fast-paced environment Experience with Azure DevOps and Microsoft D365 Customer Engagement a strong bonus You’re great at… Handling multiple projects/tasks simultaneously Communicating over the phone, email, and in person Working on an individual level and as part of team Providing coordination on multiple concurrent projects Understanding change management Building relationships with clients and partners Prioritizing tasks and communicating commitments with clients & team members Working in a highly collaborative team environment Solving complex problems with creative solutions Learning new concepts quickly and thoroughly Physical Requirements: This is a sedentary position that primarily involves sitting/standing. You can expect to: Remain in a stationary position, often standing or sitting for prolonged periods Work on a computer and look at a computer screen for prolonged periods Move about to accomplish tasks or moving from one worksite to another Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.) Assess the accuracy, neatness and thoroughness of the work assigned Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.
Solution Architect, Application Innovation
As a Solution Architect with Application Innovation experience, you can expect to… Design and lead modern enterprise application solutions that combine .NET Blazor engineering, AI innovation capabilities, and business process architecture to solve complex operational challenges for clients. Draw upon your knowledge of Microsoft technologies such as Azure App Services, Functions, DevOps pipelines, integration services, data platforms, and Azure AI capabilities to architect scalable application solutions aligned with client strategy and enterprise architecture direction. Develop and cultivate trusted relationships with clients through discovery sessions, whiteboarding workshops, and technical analysis, positioning HSO as a strategic partner in delivering intelligent application platforms. Work with prospects and clients to determine architecture approaches that translate business workflows into scalable custom application and integration solutions across enterprise systems. Provide supporting architecture artifacts such as solution designs, technical validation approaches, and proof-of-concept implementations that demonstrate how modern application platforms and AI-enabled capabilities support client business objectives. Guide organizations in extending their business platforms through AI-enabled application innovation, including Copilot-style experiences, semantic search, and intelligent workflow automation. Define integration strategies across ERP, CRM, case management platforms, internal line-of-business applications, and modern Azure-hosted solutions. Collaborate with delivery teams to establish architecture guardrails supporting scalable, maintainable, and secure enterprise application platforms. Apply your understanding of business systems and operational workflows to ensure solutions align with the realities of how organizations execute work across their technology landscape. Support modernization initiatives that transition legacy applications toward cloud-native Azure architectures enhanced with AI capabilities. You’re great at… Using a consultative approach to translate business needs into scalable application architecture solutions Designing enterprise-grade solutions using .NET and Blazor Applying Azure AI services, Copilot capabilities, or intelligent application patterns within real business workflows Working closely with stakeholders to understand operational systems and business processes and reflecting them in solution architecture Collaborating with clients, sales teams, and delivery leadership to define solution direction and architectural scope Designing integration strategies across multiple enterprise platforms and business systems Assessing feasibility of modernizing legacy applications into Azure-native architectures Leading architecture conversations with both technical teams and business stakeholders Supporting distributed delivery teams through architectural guidance and governance Staying current with emerging trends across Azure application innovation and AI-enabled development capabilities Sound interesting? If so, you’ll have… Degree in Computer Science, Engineering, Information Systems, or related discipline (or equivalent experience) 7+ years of experience architecting enterprise applications using .NET technologies Demonstrated experience designing or delivering solutions using Blazor Experience incorporating AI innovation capabilities into enterprise applications (e.g., Azure OpenAI, Copilot extensibility, semantic search, intelligent automation) Experience architecting solutions aligned to enterprise business processes and operational systems (not limited to Dynamics 365) Experience designing Azure-hosted application platforms using services such as App Services, Functions, storage, APIs, and DevOps pipelines Experience working in consulting, systems integration, or Microsoft partner environments Demonstrated experience collaborating with technical and business stakeholders to define architecture strategy Ability to thrive in a dynamic and entrepreneurial consulting environment Ability to travel 30% or client engagements require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Dynamics 365 CE Engagement Manager - Public Sector
As an Engagement Manager you can expect to… Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at… Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have… Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Previous experience working or consulting within Public Sector or Non-Profit industries Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page! HSO is an Equal Opportunity Employer.
Functional Consulting Analyst
Are you a recent college graduate or a professional considering a career change, looking to launch your career in technology consulting? Our Consultant Masterclass is designed to support your transition from college to career through immersive, hands-on learning and real-world project experience. As a Masterclass participant, you will complete a structured onboarding program that includes Microsoft product training, consulting fundamentals, AI enabled development practices, and applied business scenarios. Upon completion, you will be positioned to obtain multiple Microsoft certifications and will continue receiving two years of mentorship, coaching, and professional development to support your growth as a functional consultant. As an Analyst, you can expect to… Support senior consultants across all phases of client engagements, including analysis, discovery, solution design, configuration, data migration, testing, training, and deployment. Participate in solution design sessions and customer workshops; capture clear business requirements and assist in drafting functional specifications. Support the creation and implementation of solutions that help clients run, manage, and optimize their core business processes. Document “as-is” and “to-be” business processes and help create process flows and functional diagrams. Assist with functional configuration across business areas such as finance, operations, or supply chain, based on project needs and educational background. Learn and apply the application design process, understanding how business requirements translate into system configuration. Contribute to the creation of functional documentation, test scripts, and training materials. Execute test scenarios, document results, and support system testing and user acceptance testing (UAT). Provide end user training support and assist with both basic and advanced training sessions. Support post go-live activities, including troubleshooting, process clarification, and user adoption. Apply consulting methodologies, delivery processes, and best practices learned through the Masterclass program. Participate in internal training, knowledge sharing sessions, and team collaboration activities. Prepare workshop materials, prototypes, or simple demo environments with guidance. Travel to client sites when required. This is a New York City based role and requires regular attendance in the office. Sound interesting? If so, you'll have… Bachelor’s degree in Accounting, Supply Chain, Finance, Business Administration, or a related business field. Strong understanding of business analysis, accounting fundamentals, supply chain concepts, or both, sufficient to participate meaningfully in client discussions. Internship or project experience in accounting, supply chain, operations, business analysis, or related business roles. Ability to understand client business needs and translate them into clear functional system requirements. Exposure to AI tools or AI supported workflows (e.g., Copilot, Claude, academic AI projects) and a willingness to adopt AI enabled ways of working. Strong analytical, documentation, communication, presentation, and interpersonal skills. Ability to learn new business processes, technologies, and concepts quickly in a consulting environment. Nice to have (not required): Exposure to enterprise business applications such as ERP or CRM systems (Microsoft, SAP, Oracle, NetSuite, Salesforce, etc.). You’re great at… Prioritizing tasks, managing multiple workstreams, and communicating progress clearly. Working collaboratively in a team environment while contributing independently with supervision. Solving complex business problems using structured and creative thinking. Learning new concepts quickly and applying them accurately. Building trusted relationships with teammates, clients, and project partners. Demonstrating professionalism, accountability, and alignment with shared company values. Bringing a curious, proactive, and growth-oriented mindset to your work.