Accelerate your knowledge with HSO Academy

From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.

Thrive as a curious professional

HSO Academy is global by design & exists to support our global community of talent who operate in a dynamic, ever evolving & always learning environment & industry.

As a business transformation partner with deep industry expertise & global reach, we cannot & do not stand still. Whether you are a career starter or seasoned professional, HSO provides you with a culture of learning and innovation. In return, we expect you to have an always learning attitude & always be ready to react, adapt & embrace change.

From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing & globally recognised certifications - HSO Academy is your personal & professional knowledge accelerator.

With the support of HSO Academy you can thrive as a curious individual that wants to stay 10 steps ahead. As a result of this, our clients thrive too.

"HSO's Academy mission is to facilitate, enable, empower, & keep evolving the talent behind HSO in achieving this mission."

Henk-Jan Brommer Manager | HSO Academy

What does the HSO Academy offer?

Core to HSO Academy is being a central global hub of training, resources, & learning. The most famous part of HSO Academy is the HSO Masterclass, with more than 450 employees at HSO having experienced the Masterclass. However, there are far more learning & development programs and continued professional development initiatives beyond this with multiple local initiatives that are leveraged globally.

To support you in your ongoing personal and professional development, HSO Academy is designed to develop you in the key technical and consulting competencies required in your career, alongside soft skills development, and behavioural competencies.

For Graduates and Entry Level Professionals

The HSO Masterclass is an intensive, five-week Learning and Experiential Development program for those who have recently graduated and have chosen to kickstart their career in the consulting field.

The Masterclass is fully endorsed with Microsoft Certification following completion. Once you have completed the HSO Masterclass you will start working immediately with client teams and be mentored by experienced consultants.

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"We promote creativity, initiative & continuous learning to optimise our team members' personal growth & wellbeing.”

Alan Khan and Jack Ades, Managing Directors | USA

Career Blogs

Accelerating your development at HSO

Career blog

The Journey to Lead Program

Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

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Career blog

An inside perspective of HSO's Young Professionals Program Journey

After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications.  She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).

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Join the Journey

Vacancies in the spotlight

US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Dynamics 365 CE Engagement Manager - Public Sector

As an Engagement Manager you can expect to…  Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at…  Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Previous experience working or consulting within Public Sector or Non-Profit industries Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require   The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.  

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ERP & CRM (e.g. D365 F&O, D365CE)

D365 Supply Chain Functional Solution Architect

As a D365 Supply Chain Solution Architect you can expect to... Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Supply Chain Lead the D365 Supply Chain Management Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Travel as the needs of clients and our business dictate You’re great at... Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company   If this sounds like you, you'll have... 8+ years combined experience with Microsoft D365 SCM implementations, application deployment and architecting complex enterprise systems Project experience including assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong background in ERP concepts, such as supply chain, manufacturing, planning, production, and distribution, WMS experience a plus Ability to translate requirements created by the business and functional analysts into the architecture for the solution Hands-on experience with multi-phase, multi-country, enterprise-wide implementations Proven record of delivering information systems business value at an executive level Ability to be the trusted voice at the decision-making table Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project     Benefits We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.      

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Finance & Operations

Sales Operations Manager – Microsoft Funding Specialist

As a Sales Operations Manager – Microsoft Funding Specialist, you can expect to… Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status Track funding milestones and ensure claims are submitted accurately, completely, and on time Maintain documentation to support audit readiness and compliance with Microsoft program requirements Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements Maintain visibility into renewal pipelines and flag at-risk opportunities Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements You’re great at… Navigating Microsoft partner programs, including funding and incentive structures Managing complex operational workflows with strong attention to detail Maintaining audit-ready documentation and ensuring compliance with program requirements Analyzing funding and revenue data to drive insights and decision-making Communicating effectively across Sales, Finance, and Delivery teams Managing multiple priorities in a fast-paced, deadline-driven environment Building strong relationships with both internal stakeholders and external partners Identifying process improvements and driving operational efficiency Sound interesting? If so, you’ll have… Bachelor’s degree in Accounting, Finance, Business Administration, or a related field 3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management  Working knowledge of revenue recognition principles and financial operations Strong Excel skills and experience managing reconciliations or financial tracking High attention to detail and ability to manage compliance and audit-related processes Experience with Microsoft partner programs, ECIF, or Partner Center (preferred) Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools (preferred) Experience in a professional services or Microsoft partner environment (preferred) Strong written and verbal communication skills The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.

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Cloud & Infrastructure

Azure Cloud Architect

HSO is seeking an Azure Cloud Architect to lead solution design and drive hands-on delivery of complex Microsoft Azure engagements for our clients. This role owns the architecture from discovery through implementation—spanning landing zones, migrations, identity & security, IaC, and cloud governance—while staying grounded in the platform and working directly alongside engineers and clients. A key part of the role is leading large-scale migrations and deployments, mentoring delivery teams, and building reusable assets. As an Azure Cloud Architect, you can expect to… Azure Architecture & Platform Engineering  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Define compute and PaaS patterns: VM/VMSS sizing, AKS, App Service/Functions, and Container Registry as appropriate.  Architect Azure Virtual Desktop solutions: host pool design, FSLogix profile strategy on Azure Files or Azure NetApp Files, Scaling Plans, and AVD Insights monitoring.  Lead design sessions, produce Architecture Decision Records (ADRs), and validate approaches through hands-on proof-of-concept builds.  Azure Migration  Lead cloud migration programs across a range of scenarios: on-premises-to-Azure, cloud-to-cloud (e.g., AWS to Azure), and application modernization and refactoring efforts.  Drive discovery and assessment: dependency mapping, workload inventory, rehost/replatform/refactor recommendations, and wave planning.  Manage cutover execution and hypercare: tooling selection, replication monitoring, test migrations, rollback procedures, and stakeholder communication throughout.  Identity & Security  Architect Zero Trust models with Microsoft Entra ID: Conditional Access, PIM role patterns, hybrid identity (Entra Connect/Cloud Sync), and app registration governance.  Define security blueprints: Azure Policy, Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, and Key Vault design.  Map controls to compliance frameworks (ISO 27001, SOC 2, HIPAA, PCI-DSS as applicable) and drive Secure Score improvements.  Automation, IaC & CI/CD  Build modular IaC frameworks in Terraform and/or Bicep: reusable landing zone modules, policy-as-code, and coding standards for delivery teams.  Design CI/CD pipelines in Azure DevOps and/or GitHub Actions: environment gates, drift detection, and pre-deployment compliance checks.  Author automation in PowerShell, Azure CLI, and Python: bootstrap scripts, governance tooling, and operational runbooks.  Observability, Resilience & FinOps  Design observability platforms: Log Analytics workspace architecture, Azure Monitor, Workbook/dashboard frameworks, and alerting.  Architect BCDR solutions with Azure Backup, Site Recovery, and cross-region topologies; validate against RTO/RPO targets.  Lead FinOps efforts: tagging standards, Cost Management reporting, reservation/Savings Plans strategy, and optimization roadmaps.  Consulting & Client Engagement  Lead discovery workshops, design sessions, and Well-Architected Reviews; present architecture options with clear trade-offs to technical and business stakeholders.  Stay hands-on throughout delivery: validate designs through working code and demonstrate patterns directly alongside client teams.  Mentor delivery engineers through design reviews, pairing on complex problems, and code reviews.  Architect enterprise-scale Azure Landing Zones aligned to CAF and Well-Architected principles: management groups, subscriptions, Azure Policy, RBAC, and platform automation.  Design network topologies (hub-and-spoke or Virtual WAN): Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection.  Contribute to pre-sales: solution scoping, proposal authoring, SOW definition, and engagement estimates.  You’re great at… Architecting enterprise-scale Azure Landing Zones aligned to Cloud Adoption Framework and Well-Architected principles. Leading cloud migration programs across various scenarios, including discovery and assessment. Defining security blueprints and architecting Zero Trust models with Microsoft Entra ID and Defender for Cloud. Building modular Infrastructure as Code frameworks (Terraform/Bicep) and designing CI/CD pipelines. Leading FinOps efforts, designing observability platforms, and architecting robust business continuity solutions. Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… 8+ years of hands-on experience architecting and delivering Azure solutions across networking, compute, storage, identity, and security.  Proven experience leading Azure migration programs—on-premises, cloud-to-cloud, or application modernization—including assessment, wave planning, cutover, and stabilization.  Proven delivery of enterprise Azure Landing Zones: management group design, Azure Policy, RBAC frameworks, and platform automation.  Solid IaC experience in Terraform and/or Bicep with Azure DevOps or GitHub Actions CI/CD pipelines.  Strong Azure networking fundamentals: hub-and-spoke or Virtual WAN, Azure Firewall, Application Gateway/WAF, Private Link, and ExpressRoute/VPN.  Microsoft Entra ID experience: Conditional Access, PIM, hybrid identity, and Zero Trust concepts.  Familiarity with Azure security services: Defender for Cloud, Microsoft Sentinel, Key Vault, and compliance frameworks.  AVD experience: host pool design, FSLogix profiles, Scaling Plans, and monitoring.  Proficiency in PowerShell and Azure CLI; Python is a plus.  Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes Preferred qualifications include:  Experience with tenant-to-tenant Microsoft 365 migrations: Exchange Online, SharePoint/OneDrive, Teams, and Entra ID coexistence and cutover.  Microsoft 365 platform: Intune, Exchange Online, SharePoint/OneDrive, Teams, and Purview.  Copilot readiness/governance, Copilot Studio development, and Microsoft Foundry experience.  AKS/Kubernetes and cloud data platform experience (SQL MI, Cosmos DB, Synapse Analytics, or Fabric).  Pre-sales and consulting delivery: scoping workshops, SOW authoring, and client relationship management.  Microsoft Certified: Azure Solutions Architect Expert (AZ-305)  Microsoft Certified: Azure Administrator Associate (AZ-104)  Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Cybersecurity Architect Expert (SC-100)  Microsoft Certified: DevOps Engineer Expert (AZ-400)  Microsoft Certified: Azure Network Engineer Associate (AZ-700)  Microsoft 365 Certified (e.g., Enterprise Administrator Expert) The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US Remote

Cloud & Infrastructure

Modern Workplace Engineer

As a Modern Workplace Engineer, you can expect to… Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM) Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security Create technical documentation including architectures, configurations, standards, and operational runbooks Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities Deliver solutions in client environments across multiple tenants and organizational contexts You’re great at… Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience Creating automation using PowerShell, Power Automate, and related technologies Packaging, deploying, and maintaining applications using Intune Managing escalated technical issues while remaining calm, professional, and client-focused Learning new technologies quickly and applying them in real-world scenarios Providing technical thought leadership in Modern Workplace, system integration, and automation Communicating complex technical concepts clearly to non-technical stakeholders Working independently while owning deliverables and collaborating effectively with team members Promoting the mission and shared values of the company Sound interesting? If so, you’ll have… Bachelor’s degree in Computer Science, Engineering, or related field (preferred) 3+ years of experience supporting and implementing Microsoft Modern Workplace technologies Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance Proficiency with PowerShell scripting and automation Strong understanding of identity and access management using Microsoft Entra ID Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus Strong analytical, problem-solving, and troubleshooting skills Excellent written, verbal, and presentation skills Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges Ability to work independently, take ownership, and translate goals into actionable outcomes The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US Remote

Sales & Business Development

Senior Account Manager

  Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan  Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities  Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio  Establish and lead executive sponsor cadence, including QBRs and strategic account reviews  Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success  Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence  Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence  Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts  You’re great at… Owning and driving account growth strategy across multiple solution areas  Identifying expansion opportunities and building actionable account plans to increase revenue across LOBs  Engaging and influencing director- and VP-level stakeholders to align on strategic initiatives  Leading cross-functional teams to successfully orchestrate and close complex deals  Managing pipeline health, deal velocity, and forecasting accuracy with consistency  Building strong relationships with customers to understand business goals and align HSO solutions  Driving customer satisfaction and long-term account growth through proactive engagement  Sound interesting? If so, you’ll have…  4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Proven experience in expansion selling within enterprise or technology consulting environments  Strong consultative selling capabilities with the ability to uncover and align to customer business needs  Experience engaging and influencing director- and VP-level stakeholders  Demonstrated ability to lead cross-functional teams and orchestrate complex deals  Excellent communication, organizational, and relationship management skills  The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.    

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US Remote

Sales & Business Development

Account Manager

  Own a portfolio of existing clients to drive renewals and organic expansion within a defined solution set, ensuring strong customer health and predictable revenue retention.  Develop and manage all phases of the existing client lifecycle, including renewal execution, forecasting, risk identification, and close planning.  Identify and drive organic upsell opportunities within current solutions (users, modules, and service extensions).  Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline.  Partner with Delivery and Pre-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization.  Proactively surface risks related to renewals, delivery, or customer satisfaction and drive resolution across internal teams.  Maintain disciplined pipeline management and forecast accuracy within CRM systems.  Contribute to predictable revenue retention through strong execution and proactive account management.  You’re great at… Managing a high-volume portfolio of small to mid-tier accounts with strong attention to detail.  Executing structured sales plays with discipline and consistency.  Building and maintaining strong client relationships focused on retention and incremental growth.  Identifying expansion opportunities within existing accounts and converting them into revenue.  Collaborating cross-functionally to ensure customer health.  Maintaining accurate forecasting, pipeline hygiene, and account documentation.  Proactively identifying risks and driving resolution.  Operating effectively within established processes and frameworks.  Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and industry   Sound interesting? If so, you’ll have…  2+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services Experience managing renewals and expansion opportunities within existing clients.  Experience managing pipeline, forecasting, and CRM accuracy.  Excellent communication, negotiation, and interpersonal skills Direct experience, with the ability to understand and articulate clients' unique business challenges and propose relevant solutions Detail-oriented with strong organizational and time-management skills Ability to thrive in a dynamic and entrepreneurial environment and to work with a team The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

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Marketing & Communications

Campaign Marketing Manager

As a Campaign Marketing Manager you can expect to…   Support the execution of integrated marketing campaigns across webinars, in-person events, and digital programs for HSO’s Professional Services industries Work closely with the Director of Marketing to bring campaign plans to life by supporting execution, content development, and coordination across channels, ensuring every program is executed at a high standard and contributes to pipeline Work in a hands-on role and organized, creative, and comfortable managing multiple moving pieces Own end-to-end execution of select digital events, including setup, coordination, promotion, and follow-up  Manage timelines, dependencies, and deliverables with a high level of accuracy and accountability Coordinate across internal stakeholders (BDMs, Sales, SMEs), external vendors, and freelancers  Execute campaign components including emails, landing pages, paid support, and nurture flows Support in-person events including logistics, outreach, and post-event follow-up Write and build high-performing email campaigns, nurture sequences, and LinkedIn content  Support development of blogs, landing pages, demo videos, case studies, and other campaign assets  Translate SME input into clear, compelling presentation decks and campaign assets Support video content creation (editing or coordinating production) for campaigns and follow-up Track campaign performance (registrations, attendance, engagement, pipeline contribution)  Continuously optimize email performance (subject lines, messaging, cadence, A/B testing) Proactively identify and resolve issues related to email deliverability, list health, and campaign setup Build and QA campaigns in CRM/marketing automation tools  Work closely with cross-functional teams to support segmentation, campaign execution, and performance tracking     Sound interesting? If so, you’ll have…    Associate's degree in Marketing, Business Administration, or related field   5-7 years of experience in B2B marketing, campaign execution, or demand generation  Exceptionally detail-oriented  Proven ability to manage multiple campaigns and deadlines without dropping the ball Strong writing skills across email, social, and basic long-form content  Creativity and ability to think outside the box Hands-on experience building and optimizing email campaigns (including deliverability fundamentals) Experience with CRM and marketing automation tools (Dynamics 365 CE/CRM preferred but not required)  Strong collaborator who can take direction and execute independently Experience marketing to or within the professional services industry and/or with another Microsoft Partner is a plus   You’re great at…   Multitasking, being flexible & paying close attention to detail    Working in a highly collaborative team environment    Holding yourself accountable for delivering the highest quality work   Learning new concepts quickly and thoroughly   Having an AI-forward mindset — you actively use AI tools today to improve your work Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. 

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