The Journey to Lead Program

Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

HSO is a dynamic organization experiencing rapid growth. This was one of the main reasons for establishing the Journey to Lead program. This training program was developed to coach and guide our diverse group of leaders through personal development to become the next generation of managers. Léonie Havekes (Recruitment Manager) and Nathalie Boerefijn (Team Lead Data & AI) share what they’ve learned in their Journey to Lead. 

New insights

Léonie Havekes and Nathalie Boerefijn are training as part of the same group. Léonie has worked at HSO since October 2023 as a Recruitment Manager, while Nathalie has been with the organization for five years. Both women are enjoying the Journey to Lead program.

They are nearing completion of the program and share the interesting new insights they have gained. Léonie says, “This leadership training focuses on learning about your role as a leader, improving your communication skills, and motivating your team. During the sessions, I’ve had many ‘aha moments’! You get the opportunity to reflect on how these apply to your team and immediately put the session insights into practice. This enhances awareness in your individual and leadership roles.”

About the Journey to Lead Program

Veronika Brezovjakova, Learning & Development Specialist at HSO, collaborated with Lepaya (an external party) to design the program. She explains: “The program focuses on developing the skills, knowledge, and mindset needed to navigate through a dynamic business environment. The sessions are structured with a mix of targeted skill development, coaching, and best practices.”

Each group consists of about fifteen HSO colleagues. The program is hybrid – there are online and live sessions. The groups are diverse, comprising budding leaders and colleagues who have held leadership roles for some time. Additionally, there’s a good mix of participants from different teams, allowing everyone to network with colleagues from other departments within HSO.

“A benefit for my personal development”

Léonie and Nathalie feel that their group has a nice mix of participants. “Not only is there a mix of colleagues from different service lines, but also people who have just started their leadership positions and those who have been doing it for a long time,” says Nathalie. “It’s great to see that everyone really listens to and learns from each other, regardless of their level of experience. Younger colleagues with less experience offer a fresh perspective on certain issues. You notice that everyone is open to dialogue.”

Some parts of the program are familiar to Léonie and Nathalie – from their daily experiences or previous training. But both participants see this as positive. “The program offers valuable insights and practical tools to strengthen your skills and create a lasting impact,” says Léonie. She was invited to participate in the program during her first week at HSO. “I see it as a benefit for my personal development! That’s what HSO is all about. How great is it that you can participate in this development journey right from the start?”

Working and growing together

In addition to the Journey to Lead program, there’s several other training initiatives in development within HSO, at various levels. Nathalie says, “It’s good to see that this is being implemented across all levels of the organization. All HSO employees can participate in such programs, which are well aligned and build on each other.” This strengthens the culture of collaboration.

The importance of close collaboration is evident to Léonie and Nathalie during the sessions. “Since you are sitting next to colleagues with whom you don’t normally interact, you realize that many leaders are facing the same challenges,” Nathalie explains. This allows you to learn from situations that others have experienced before you encounter them yourself. “Thanks to Journey to Lead, you build a bond of trust with your colleagues,” Léonie concludes. “Not just a temporary bond, but one that you can rely on in the future. We help each other grow.”

Read more

About Life at HSO

Career blog

From Business Applications to AI: HSO’s Transformation Story

For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we. 

Learn more
Chetan Patel
Data & AI Delivery Lead

Data, AI, and a Second Brain

Read story
Fardowsa MacLeod
D365 SC Business Analyst

Curiosity, Creativity, and Data: Fardowsa’s Journey at HSO

Read story
Aldrik de Jongh
Sr. Managing Consultant CRM

Helping People Harness the Power of AI: Meet Aldrik

Read story
George Vourdanos
Principal Data Architect

Driving Innovation in Data & AI: George’s Story at HSO

Read story
Luciene Gomes
Data Consultant

From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO

Read story
Ricardo Aldaco
Solution Architect​

Spotlight on Ricardo Aldaco: Designing Smarter Solutions with Data & AI

Read story
Grant Bean
Managed Services Service Line Director

Micro Interview with Grant Bean

Read story
Sean Platt
Head of Pre-Sales & Service Delivery

Micro Interview with Sean Platt

Read story
Nicola Hannay
Head of Marketing

Micro Interview with Nicola Hannay

Read story
Career blog

“We’re becoming more international”

Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life.  To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation.  We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community? 

Learn more
Career blog

HSO Academy: “We hire for attitude, we train for skills” 

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works. 

Learn more
Saskia Lall
HR Director, HSO UK

Micro Interview with Saskia Lall

Read story
Dan Rosehill
Talent Acquisition Partner

Micro Interview with Dan Rosehill

Read story
Ben Coleman
Business Development Manager

Micro Interview with Ben Coleman

Read story
Kevin Kotzab
Consultant Microsoft Dynamics 365 CE

From graduate to CRM Consultant in under two years

Read story
Florian Jung
Consultant Microsoft Dynamics 365

Meet Florian Jung - from consultant to presales at HSO

Read story
Divya Singh
Delivery Manager | HSO International

Turning unexpected opportunities into Gold at HSO

Read story
Career blog

Meet our recruiters in Germany!

Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter. 

Learn more
Erika Haverkamp
HR Officer | HSO International

Meet Erika Haverkamp, master of all trades at HSO International

Read story
Touseef Zafar
Chief Technical Officer, HSO

Micro Interview with Touseef Zafar

Read story
Matt Birtwistle
Industry Director, HSO

Micro Interview with Matt Birtwistle

Read story
Hector Hickmott
Sales Director

Micro Interview with Hector Hickmott

Read story
Craig Russell
Cloud Sales Director, HSO

HSO UK  announces the appointment of Craig Russell

Read story
Julian Smith
UO Service Line Director

Micro Interview with Julian Smith

Read story
Sam Yeo
Graduate Consultant

From Classroom to Conference room: How HSO's graduate program is shaping Sam's career

Read story
Andy Clough
Industry Director

Micro Interview with Andy Clough

Read story
Career blog

Collaborating with other business units

Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.

Learn more
Career blog

Culture at HSO

HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass.  Two members of the core group, Behnud and Otto, share their insights.

Learn more
Jaqui Hoyle
Head of Solution Architecture

Women in tech: From paper-based accounting to Head of Cloud Architecture

Read story
William van Zweeden
Marketing Lead HSO International

Employee Event: HSO International Says "Let's Meet at the Beach"

Read story
Career blog

Collaboration in a multicultural team 

Learn more
Tanja van den Berg
D365 Functional Consultant

Tanja van den Berg

Read story
Career blog

The Journey to Lead Program

Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.

Learn more
Georgiana Stuparu
D365 Team Lead

With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International

Read story
Heike Raubenheimer
Project Manager

After 11+ years at HSO it still feels great to see our customers succeed

Read story
Ann-Sophie Schmid
HR Business Partner

Ann-Sophie Schmid

Read story
Mark Bennigsen
Enterprise Architect

An Architect's Vision: Building Business Value at HSO

Read story
Career blog
Great Place to Work HSO

HSO acquires Great Place to Work Certification

Learn more
Nadja Ozegovic
Communication & Change Specialist

Nadja Ozegovic on Remote working

Read story
Disary Nath Sarkar
Software Engineer

A day in the life of... Disary Nath Sarkar

Read story
Jolijn Hurkens
Young Professional

Meet Young Professional Jolijn

Read story
Career blog

Collega's in de spotlight 

From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story. 

Learn more
Juan Bravo Vargas
Solution Architect

Meet Juan, Author and Innovator at HSO International

Read story
Jandus Knoesen
Senior Integration Consultant

Meet Jandus Knoesen, HSO International's passionate problem-solver

Read story
Sanya Chhabra
M365 Modern Workplace Architect

Sanya Chhabra empowers teams to transform themselves digitally

Read story
Peter van Haaften
Engagement Director

With clear and personal vision, Peter van Haaften looks toward the future with HSO

Read story
Hannes van Heerden
Program Manager | HSO International

A pathfinder of business possibilities at HSO International

Read story
Tudor Radoi
Business Intelligence Consultant | HSO International

Meet Tudor Radoi, who propels HSO clients to the next level

Read story
Hatice Aydın
D365 Consultant | HSO International

Hatice Aydın, planting the seeds for success at HSO

Read story
Celine Rodriguez
Senior BI Consultant | HSO International

The way of working at HSO is completely different

Read story
Sviatoslav Shatokhin
Lead D365 Consultant | HSO International

Being output driven means HSO really suits me

Read story
Camilla Krog
Project Manager | HSO International

Camilla Krog drives HSO International firmly towards success

Read story
Oksana Danyliak
Sr D365 Consultant | HSO International

Oksana Danyliak driven to reach her full potential at HSO International

Read story
Career blog

An inside perspective of HSO's Young Professionals Program Journey

After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications.  She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).

Learn more
Peter Kooijman
Program Director | HSO International

HSO offered me the opportunity to work in an international company

Read story
Hilde van der Meulen
Lead Consultant | HSO Netherlands

Meet Hilde van der Meulen, the ever-evolving mindset

Read story
Career blog

A Strong ambition and Innovative HR Approach 

Learn more
Career blog

Two enlightening weeks conducting BI training in Ghana

Learn more
Tulasi Sanil
Technical Lead | HSO India

Meet Tulasi Sanil

Read story
Namitha Suresh
Analyst | HSO India

Meet Namitha Suresh

Read story
Shirish Dattapuram
Sr. Functional Consultant | HSO India

Meet Shirish Dattapuram

Read story
Paula Bianca Francisco
Manager Architecture Team | HSO Canada

Meet Paula Bianca Francisco - From Graduate to Manager

Read story
Appaseheb R. Narasannavar
Associate Director | HSO India

Meet Appasaheb Narasannavar

Read story
Miriam Clancy
Solution Architect | HSO United Kingdom

Miriam Clancy: From end-user to consultant

Read story
Moritz Glaser
Solution Architect

Driving performance at HSO and ever evolving his career

Read story
Katie Freitas
Cross-Industry & Client Marketing Manager

No problem is too large or small when you collaborate

Read story

Join HSO?

Vacancies at HSO Netherlands

NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - Dynamics 365 CE Field Service Consultant

  Position: International Dynamics 365 CE Field Service Consultant Department: Customer Engagement Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE Field Service Consultant, you will lead international implementations, helping clients optimize service operations through Microsoft technology. Leading Microsoft Partner  HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.  HSO International  At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.  Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/   Work on Dynamics 365 CE & Power Platform projects across the globe. Take the next step! Key Responsibilities Deliver and implement the latest Microsoft technologies, such as Dynamics 365 CE & Power Platform internationally; Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participation in pre-sales activities as requested. Always represent HSO International professionally and positively. Advise customers on industries’ best practices proactively rather than passively. When do we match up? You are... You are ambitious and eager to learn. You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus. You have good communication skills, and you are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, not afraid of taking responsibility and able to work independently. You are a team player who can easily fit into a vibrant international team of colleagues from different cultures and locations. You are willing to take an extra challenge to work and travel for international projects worldwide. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 2-3 years of professional experience with Microsoft Dynamics 365 CRM / Customer Engagement, ideally in an international environment. Experience in field service and customer service, service desk, case management, queues, dispatching, knowledgebase, contracts / SLAs and customer service, as well as field service planning, inventory and assets management; At least completed two field service implementations. Experience as a consultant on at least 1 international end-to-end CRM implementation – preferable with intercontinental rollouts. Preferred pre-sales experience. Strong presentation and demonstration skills. Why should you choose HSO International?  Development and growth  You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.  Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.  International project exposure    Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.  Freedom and responsibility  You have the freedom and flexibility to organize your workdays, but especially to shape your own career.  Take the next step!  Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!   

Learn more
NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - D365 CE & Power Platform (Technical) Solution Architect

Position: Dynamics 365 CE & Power Platform (Technical) Solution Architect Department: CE & Power Platform Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands.       What is your goal?   As a Dynamics 365 CE & Power Platform Technical Solution Architect, you will design and deliver innovative customer engagement solutions using Microsoft Dynamics 365 CE, Power Platform, and Azure services. Your goal is to define the best strategy for digital transformation, lead technical architecture design, and ensure seamless integration across systems. Leading Microsoft Partner  HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.  HSO International  At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.  Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/   Key Responsibilities Conducting envisioning discovery workshops and architecture design workshops. Making technology choices aligned with architectural requirements. Preparing and defining architecture designs, guiding business transformation and business-value approach. Providing proactive support in program/project delivery, anticipating issues and working alongside the delivery teams. Understanding the customer's operational landscape and leveraging it for architecture validation. Staying informed about evolving business technology trends to shape long-term strategic roadmaps and the feasibility of these in supporting our customers. Optimizing business processes for greater efficiency and effective technology deployment. Undertaking business process design and documentation. Facilitating agile, innovative projects alongside the main program. Developing and updating internal tools and best practices for the Project team. When do we match-up? You are... You are ambitious and eager to learn; You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus; You have strong analytical skills and you are proactive; You have good communication skills and you are creative in solving problems; You are customer-oriented, not afraid of taking responsibility and able to work independently; You are a team player who can easily fit into an international vibrant team of colleagues from different cultures and locations; You are willing to take an extra challenge to work and travel for international projects all over the world. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or a comparable education. At least 8 years of CRM experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably. Experience as an architect on at least 4 international end-to-end CRM implementations – preferable with intercontinental rollouts. Adept at Business Requirement Analysis and Architecture Design Good written and verbal communication skills Strong understanding of the concepts of modern technology Expert level in Microsoft D365 ecosystem and suite of solutions Broad understanding of all the elements of the Microsoft technology platform. Preferred pre-sales experience. Excellent presentation and demonstration skills. Excellent coaching and mentoring skills. Why should you choose HSO International?  Development and growth  You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.  Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.  International project exposure    Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.  Freedom and responsibility  You have the freedom and flexibility to organize your workdays, but especially to shape your own career.  Take the next step!  Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International! 

Learn more
NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - Solution Architect -Dynamics 365 F/O

About HSO International  Our dedicated team of professionals at HSO International is committed to driving business transformations for multinational organisations using cutting-edge Microsoft technology. We specialise in working with leading Retail, Distribution, Manufacturing, and Professional Services brands. At HSO International, we take pride in our diverse team of 300 professionals representing over 53 nationalities. This unique blend of cultures and perspectives is key to our success in transforming multinationals and deploying Microsoft Tech in over 45 countries. Discover more about Life at HSO International by visiting https://www.hso.com/en/campaigns/life-at-hso-international About the role Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Role location This position allows for flexibility regarding location within Europe, provided the candidate possesses full European or UK working rights. As our global projects may require travel and on-site work, candidates should be willing to work at home or on the customer's site or the HSO office as needed. For the right candidate, HSO International is ready to facilitate relocation to the Netherlands and provide a work visa. Qualifications experience University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 7 to 10+ years of ERP consulting experience – preferably with Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end ERP implementations. Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Strong command of written and spoken English. Ability to communicate with customers on different levels of the organization. Personal Characteristics Strong analytical skills. Effective communication. Affable nature. Genuine interest in technology. Effective leadership through knowledge, experience, and example. Entrepreneurial mindset. Ability to collaborate within a team. Aptitude for working in a non-hierarchical, cooperative and friendly team environment. A generous compensation package You will receive a competitive salary and comprehensive benefits, including a leased car, laptop, and mobile phone. Autonomy and accountability You will have ample freedom and flexibility to structure your work days and, most importantly, shape your career path.  

Learn more