Logo
  • Career blog
  • HSO Academy: "We hire for attitude, we train for skills"

HSO Academy: “We hire for attitude, we train for skills” 

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works. 

HSO Academy is the corporate university of HSO. Since 2014, people have been prepared here for work as consultants – with a combination of technical training, practical knowledge, and skills. Experienced employees also follow in-depth modules, leadership programs, and soft skills training through HSO Academy. HSO Academy now trains not only HSO employees but also customers – so that they are better prepared for their IT projects and make more efficient use of the HSO solutions that HSO has implemented.  

Joining without prior knowledge?

Fresh out of school, from another industry, or just with a lot of motivation. The journey of new consultants begins in the same place – the Masterclass – an intensive five-week program full of theory, practice, soft skills, and energy. "In five weeks, we turn starters into consultants," says Henk-Jan Brommer. "And it works. More than 500 colleagues have started at HSO this way."

HSO Academy does not look at resumes alone, but mainly at motivation and eagerness to learn. "Even without experience or technical knowledge, you can join," says Henk-Jan. The approach is clear: we hire for attitude, we train for skills. This also makes HSO attractive to career changers and people with an unusual background. "As long as you bring the right basic attitude, we will find a place that fits."

Learning never stops

After onboarding, it really begins. HSO Academy is there for anyone who wants to grow – substantively, professionally, or personally. "We also support people who have been with us for years," says Henk-Jan. "The more senior you become, the more responsibilities change. We also train for that." 

An important principle is horizontal mobility. "If you say: I am ready for something else within HSO, we wholeheartedly support that," says Henk-Jan. "We have all rooms in the house: ERP, CRM, Azure, Modern Workplace, integration, app development, data & AI, OutSystems. If you want to look at another room, there is certainly room for that." 

In addition, there is a wide range of soft skills training. Henk-Jan mentions a few: "We train people in interpersonal skills. About assertiveness, change management, conflict management. We have a wide range of leadership and management training. We have soft skills such as problem-solving ability, risk and root cause analysis, personal leadership, personal presentation."

In other words, as he puts it: "Continuous learning, continuous development – we really try to shape that here. Not as a slogan, but as a way of working; 'Never stop learning,' Henk-Jan summarizes. "We really make that concrete here." 

Trainers from practice

All training is given by consultants who are active in projects themselves. That is deliberately arranged. "They are people with a lot of practical experience and project experience," he explains. "And they enjoy giving training. They bring that experience directly into the classroom." That does not mean that everyone just becomes a trainer. HSO Academy also invests in the didactic side.  
 
"We have a whole train-the-trainer program," says Henk-Jan. "And all the training we give is evaluated with the participants. Based on that, we also improve our training and the guidance of trainers." He sums it up with a wink: "All Academy trainers are consultants, but not all HSO consultants are Academy trainers."

Training customers

At HSO Academy, they now look beyond their own organization. Customers also make grateful use of the expertise. "We now also train people at our customers," says Henk-Jan. "The gap between the experience of our people and that of the customer is sometimes quite large. By making the knowledge level more equal, we get closer to each other." 

Henk-Jan continues: "We have been involved in these kinds of projects for years. But for many customers, it is the first time. It helps if you train them in advance on what is involved in an implementation. This creates the feeling that we are really doing it together." 

Sharing knowledge as a culture

At HSO, knowledge does not stop at the project or the team. Sharing is embedded in the way of working – and the Academy helps with that. Through knowledge sessions, pizza evenings, and international meet-ups, knowledge is actively shared across teams and countries. "We act as a broker of knowledge," says Henk-Jan. "What is learned locally, we spread to the rest of the organization." 

This is relevant for everyone – from starter to senior, from the Netherlands to the US. Developments in technology, best practices, new tools, or insights: they are shared through the Academy. "We try to reinvent the wheel as little as possible," explains Henk-Jan. "If it works somewhere, we make sure others benefit from it." 

And it does not stay internal. HSO has several Microsoft MVPs and Fast Track Recognized Solution Architects – colleagues who are internationally recognized for their expertise and their contribution to the community. "They are people who are not only strong in content but also actively spread knowledge – inside and outside HSO. Continuous learning, continuous development – we really try to shape that here." 

Join the journey

All vacancies

US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Senior D365 CE Technical Solution Architect

As a D365 CE Sr. Technical Solution Architect, you can expect to…  Define architecture direction across complex, multi-workstream Dynamics 365 Customer Engagement implementations spanning Dataverse, Power Platform, Azure services, and enterprise integration layers. Establish solution modeling standards that support long-term platform scalability, extensibility, and alignment with Microsoft roadmap evolution across Copilot, Fabric, and Power Platform. Own cross-platform integration strategy connecting Dynamics 365 CE with Azure services, enterprise data platforms, analytics environments, and external business systems to support multi-service-line solution continuity. Guide extensibility decisions across configuration, customization, and Azure-based patterns to ensure maintainable solutions that support future platform expansion beyond initial CE implementations. Establish environment topology strategies and lifecycle management guardrails supporting secure, repeatable, and high-velocity delivery across concurrent engagements and evolving enterprise programs. Provide technical leadership across delivery teams to ensure alignment with performance expectations, security standards, and enterprise governance requirements in complex implementation environments. Support architecture alignment across workstreams and service lines by standardizing integration approaches, deployment sequencing, and extensibility frameworks that enable long-term client platform growth. Partner with functional architects, delivery leaders, and client stakeholders to translate business transformation objectives into scalable platform strategies aligned with broader Microsoft ecosystem adoption. Provide architecture escalation support across implementations involving integration complexity, performance optimization, environment strategy, and solution layering decisions. Shape technical solution direction during presales engagements by validating architecture feasibility, delivery strategy alignment, and long-term platform positioning. Mentor solution architects and senior consultants while strengthening technical delivery standards and reusable architecture patterns across engagements. Balance hands-on architecture leadership with advisory responsibilities across multiple concurrent initiatives in a fast-moving consulting environment. Incorporate emerging Microsoft platform capabilities, including Copilot extensibility, Power Platform governance evolution, and Fabric alignment, into enterprise solution strategies supporting future modernization initiatives. You’re great at…  Define architecture direction across complex, multi-workstream Dynamics 365 Customer Engagement implementations spanning Dataverse, Power Platform, Azure services, and enterprise integration layers Establish solution modeling standards that support long-term platform scalability, extensibility, and alignment with Microsoft roadmap evolution across Copilot, Fabric, and Power Platform Own cross-platform integration strategy connecting Dynamics 365 CE with Azure services, enterprise data platforms, analytics environments, and external business systems to support multi-service-line solution continuity Guide extensibility decisions across configuration, customization, and Azure-based patterns to ensure maintainable solutions that support future platform expansion beyond initial CE implementations Establish environment topology strategies and lifecycle management guardrails supporting secure, repeatable, and high-velocity delivery across concurrent engagements and evolving enterprise programs Provide technical leadership across delivery teams to ensure alignment with performance expectations, security standards, and enterprise governance requirements in complex implementation environments Support architecture alignment across workstreams and service lines by standardizing integration approaches, deployment sequencing, and extensibility frameworks that enable long-term client platform growth Partner with functional architects, delivery leaders, and client stakeholders to translate business transformation objectives into scalable platform strategies aligned with broader Microsoft ecosystem adoption Provide architecture escalation support across implementations involving integration complexity, performance optimization, environment strategy, and solution layering decisions Shape technical solution direction during presales engagements by validating architecture feasibility, delivery strategy alignment, and long-term platform positioning Mentor solution architects and senior consultants while strengthening technical delivery standards and reusable architecture patterns across engagements Balance hands-on architecture leadership with advisory responsibilities across multiple concurrent initiatives in a fast-moving consulting environment Incorporate emerging Microsoft platform capabilities, including Copilot extensibility, Power Platform governance evolution, and Fabric alignment, into enterprise solution strategies supporting future modernization initiatives Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s degree required in Computer Science, MIS, Engineering, or related technical field 7+ years of technical architecture experience working with recent versions of Microsoft Dynamics 365 CE and related technologies including but not limited to C#, .NET, JavaScript, Dataverse, Azure integration services, APIs, and Power Platform extensibility models 12+ years of experience delivering enterprise business applications including Dynamics 365 CE implementations, solution architecture, and distributed system design within consulting or systems integration environments Experience defining solution architecture across complex, multi-workstream Dynamics 365 CE implementations supporting scalable, maintainable, and secure enterprise deployments Demonstrated ownership of architecture direction across multiple engagements or programs, not limited to a single implementation workstream Ability to translate business and functional requirements into enterprise architecture designs aligned with Microsoft platform roadmap direction and industry best practices Experience defining extensibility strategies across configuration, customization, Power Platform automation, and Azure-based integration approaches Ability to lead and provide architecture guidance to development teams relating to integration strategy, environment lifecycle management, deployment sequencing, and solution governance standards Experience aligning Dynamics 365 CE solutions with enterprise data platforms such as Microsoft Fabric, Synapse, or Azure data services Strong understanding of environment topology strategy, CI/CD pipelines, and multi-environment lifecycle management across enterprise delivery programs Experience contributing to presales architecture, solution shaping, and technical discovery supporting large transformation initiatives Ability to mentor solution architects and senior consultants while reinforcing delivery standards and reusable architecture patterns across engagements Strong understanding of Microsoft Azure cloud computing platform and its role in supporting enterprise-scale Dynamics 365 CE extensibility and integration strategies Ability to define, construct, and oversee implementation of Solution Testing, Performance Testing, Accessibility Testing, Security Testing, and System and Integration Testing strategies across complex delivery programs The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Lead D365 CE Functional Consultant

As a D365 CRM Lead Functional Consultant you can expect to…   Conduct meetings/workshops with subject matter experts and other stakeholders   Create requirements documents, fit-gap analysis, test plans, training materials, and manage product backlogs   Be responsible for risk assessment, as-is and to-be processes, and gap fit verification   Provide business process consulting to help define the problem, propose and create the solution   Lead discussions with the client and project teams during the Project Design meetings   Lead train-the-trainer sessions for the configured client solution.   Guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building, as well as help detail the project scope   Define the design sessions and workshop agendas and meetings   Perform advanced configuration and customization of the Dynamics 365 solution, test functionalities, create workflows and manage security roles/privileges to meet cross functional requirements    Work with clients to develop new business processes that leverage D365 CRM best practices   Provide advisement to client key users who are responsible for managing and delivering CRM related services to their teams    Use proven methodologies to deliver successful projects, including industry best practices   Ensure that there is a formal process in place for testing and issues resolution; Drive the team to resolve all issues identified during the testing and QA phases    Sound interesting? If so, you’ll have…    Bachelor’s degree required in Computer Science, Business Administration, MIS or related field    8+ years of experience implementing recent versions of D365 CRM   8+ years of consulting experience working in a client-facing role    Deep understanding of the functional capabilities and limitations of D365 CRM    Hands-on experience with multi-phase, enterprise-wide D365 CRM implementations    Proficiency in requirements analysis while utilizing techniques such as User Stories, Use Cases, Prototypes, Interviews, and Storyboards     Experience with Agile methodologies and capable of mapping User Story definitions to functional solutions, as well as defining user acceptance criteria    Strong analytical, presentation, documentation, and inter-personal skills    Ability to travel to client sites as necessary  Candidates with experience implementing D365 Customer Insights & Journeys preferred, but not required    You’re great at…   Multitasking, being flexible & paying close attention to detail    Working in a highly collaborative team environment    Configuring, customizing & designing solutions    Leading a Functional Team on a project ensuring best practices and approaches are maintained   Holding yourself and your team accountable for delivering the highest quality work   Diagnosing and troubleshooting complex D365 CRM issues with creative solutions   Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation    Learning new concepts quickly and thoroughly     Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above    The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.    HSO is an Equal Opportunity Employer. 

Learn more
US Remote

Customer Success / Support

D365 Managed Services Service Delivery Manager

As a Managed Services Service Delivery Manager you can expect to… Serve as the primary delivery interface and trusted point of contact for assigned Managed Services clients across Dynamics 365 Finance & Operations and Customer Engagement environments Own the end-to-end managed services lifecycle for client environments, including support coordination, enhancement planning, optimization initiatives, and continuous improvement activities Develop strong working relationships with clients and internal consulting teams to maintain delivery alignment, visibility into priorities, and long-term solution health Coordinate delivery across multiple concurrent engagements, balancing competing priorities while maintaining consistent service quality and responsiveness Partner with Account Management and Customer Care leadership to support renewals, account stability, and identification of opportunities to expand managed services support Translate client priorities into coordinated consulting activity across functional and technical workstreams Maintain visibility into engagement risks, timelines, support trends, and enhancement opportunities while proactively communicating status and recommendations Collaborate with consulting teams to ensure support requests and enhancement initiatives are progressing effectively and aligned to client expectations Support transitions from implementation to Managed Services and help establish durable delivery rhythms for long-term client success Maintain delivery tracking across internal systems including resource coordination, financial visibility, billing readiness, and service performance indicators Contribute to the evolution of Managed Services delivery standards, documentation practices, and operational maturity across the practice You’re great at… Managing multiple client environments simultaneously while maintaining strong organization, responsiveness, and delivery continuity Building trusted client relationships through proactive communication and follow-through Translating business priorities into actionable support and enhancement plans Identifying opportunities to improve delivery structure, service experience, and solution adoption over time Operating with a high degree of ownership and initiative in environments where priorities evolve across accounts and teams Building alignment across consulting resources and stakeholders to move delivery forward Navigating ambiguity while maintaining momentum and visibility for clients and internal teams Balancing competing priorities across engagements without relying on heavily structured delivery schedules Learning new solution areas quickly and developing working familiarity across Dynamics 365 platform capabilities Promoting collaboration across functional, technical, and account leadership teams to support long-term client success Sound interesting? If so, you'll need... 5+ years supporting or leading Dynamics 365 Managed Services engagements across Finance & Operations, Customer Engagement, or both Experience serving as the primary delivery interface for enterprise or mid-market Microsoft platform clients Working knowledge of managed services delivery models including support governance, backlog coordination, enhancement planning, and service review rhythms Experience coordinating consulting activity across distributed delivery teams Comfort operating in client-facing roles that require independent prioritization and ownership across multiple concurrent engagements Ability to maintain delivery visibility without reliance on fully structured project-based schedules Experience partnering with Account Management to support renewals and account stability Working familiarity with Azure, Dynamics 365, and the broader Microsoft Business Applications ecosystem Strong communication skills with the ability to engage effectively across business and technical stakeholders Bachelor’s degree in Information Systems, Business, or related discipline preferred Microsoft certifications within Dynamics 365 or Power Platform are a plus  

Learn more
US Remote

Consulting & Advisory

Advisory Transformation Consultant

As an Advisory Transformation Consultant, you serve as a trusted advisor guiding clients through enterprise transformation from strategy to sustained adoption. You help close the gap between “go-live” and real business change by combining business advisory, process expertise, and change leadership. You work comfortably across executive strategy conversations, facilitated workshops, and execution support — always tying decisions back to measurable outcomes. This role also contributes to the growth of HSO’s Advisory practice through reusable assets, thought leadership, and business development (level-dependent). You're Great At... Translating client strategy into clear transformation roadmaps tied to business value Facilitating executive and stakeholder workshops that drive alignment and decisions Designing future-state business processes grounded in organizational reality Leading change management efforts that enable adoption, readiness, and capability building Connecting people, process, and technology decisions to measurable outcomes Influencing without authority across complex client environments Operating fluidly between strategic advisory and hands-on delivery support What You'll Do... Strategy, Value & Business Care Partner with executive sponsors to define transformation objectives, success measures, and value drivers Build value blueprints connecting business capabilities, processes, and technology investments to KPIs Lead current-state assessments to identify performance gaps and transformation levers Develop phased transformation roadmaps aligned to value, risk, and readiness Process Design & Business Alignment Lead end-to-end business process discovery and future-state design Collaborate with solution architects and functional consultants to align business requirements and configurations Translate process changes into clear role-based change impacts Change Strategy & Adoption Design and execute integrated change management strategies spanning sponsorship, communications, training and reinforcement Conduct change impact and readiness assessments; identify resistance and mitigation plans Coach executive sponsors and line leaders as visible change change champions Design and facilitate workshops, town halls, and engagement sessions Develop training strategies that build role-based capability - not just system knowledge  Benefits Realization Define adoption and success metrics bridging system usage, process performance, and human behavior Monitor post-implementation benefits realization and recommend corrective actions Facilitate retrospectives and continuous improvement cycles Practice Development Contribute to thought leadership, methodologies, and reusable assets Convert client deliverables into templates, playbooks, and accelerators Document case studies, lessons learned, and best practices What You Bring...  Bachelor’s degree in Business, Management, Organizational Development, or related field 3+ years in consulting, advisory, business transformation, or change management Experience supporting ERP, CRM, or cloud transformations (Microsoft Dynamics 365 strongly preferred) Working knowledge of change management methodologies (Prosci/ADKAR, Kotter, or similar) Strong analytical skills: business cases, KPIs, process mapping Excellent facilitation and executive communication skills Comfort working across multiple engagements and ambiguous environments Experience in a Microsoft partner consulting environment Familiarity with BPM frameworks and tools (BPMN, APQC, Visio, Mavim) Experience with AI/Copilot adoption and organizational change The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.  

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

CE - Project Coordinator

As a D365 CE Project Coordinator you can expect to…   Provide high-level coordination, administrative and analytical support to the project team implementing Microsoft Dynamics D365  Schedule meetings, workshops, and project-related activities  Provide support in all PM admin tasks associated with project initiation, status reporting, and tracking of project progress  Track and report on project milestones, tasks, deliverables, and risks  Work with Project PM to assist with planning and execution of tasks and updates needed for project planning, milestones and deliverable tracking, etc  Maintain and update project documentation, including project plans, and status reports, as well as timesheets on an as-needed basis  Help with all reporting associated to execution, burn rate, resource allocation and coordination across all project phases  Support resource planning and onboarding of team members for D365 projects  Assist with project budgeting, invoicing, and financial tracking in collaboration with PMO or finance teams  Help with other admin tasks as needed  Ensure customer satisfaction thru quality and consistent communication with our clients  Sound interesting? If so, you’ll have…   2+ years of project coordination or administrative experience in IT or consulting environments  Experience working in a Microsoft Partner or similar professional services organization is a plus  Experience with Microsoft Project, Microsoft Office, Microsoft Teams  Proficiency in Microsoft Office 365 tools (Excel, Word, PowerPoint, Outlook, SharePoint  Strong attention to detail  Strong organizational skills  An understanding of planning based on deadlines  Strong organizational and time management skills with a keen attention to detail  Excellent communication and interpersonal skills  Ability to multitask, prioritize, and adapt in a fast-paced environment  Experience with Azure DevOps and Microsoft D365 Customer Engagement a strong bonus   You’re great at…   Handling multiple projects/tasks simultaneously   Communicating over the phone, email, and in person  Working on an individual level and as part of team  Providing coordination on multiple concurrent projects  Understanding change management   Building relationships with clients and partners   Prioritizing tasks and communicating commitments with clients & team members    Working in a highly collaborative team environment    Solving complex problems with creative solutions   Learning new concepts quickly and thoroughly   Physical Requirements:  This is a sedentary position that primarily involves sitting/standing. You can expect to:  Remain in a stationary position, often standing or sitting for prolonged periods  Work on a computer and look at a computer screen for prolonged periods  Move about to accomplish tasks or moving from one worksite to another  Communicate with others to exchange information via telephone, email, instant messaging tools and video conferencing  Perform repeat motions that may include the wrists, hands and/or fingers (i.e. typing on a keyboard, using a computer mouse, etc.)  Assess the accuracy, neatness and thoroughness of the work assigned  Travel by airplane, train, or automobile to client sites to perform sedentary work as outlined above  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer. 

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Dynamics 365 CE Engagement Manager - Public Sector

As an Engagement Manager you can expect to…  Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success Ensure the client experience aligns with commitments, delivery standards, and quality expectations Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization Drive disciplined change management and strong governance for all scope, timeline, and financial adjustments Identify and pursue opportunities for account expansion, cross-sell, and upsell across the Microsoft ecosystem Partner with Sales and Practice Leadership to develop proposals, Statements of Work, and change requests, while shaping long-term client solution roadmaps Maintain strong commercial discipline, including effective change order management and minimal non-billable leakage (<2.5%) Proactively identify and mitigate risks, issues, and dependencies, ensuring timely resolution and leadership alignment Act as the escalation point for delivery or client concerns raised by the Project Manager or client stakeholders Capture lessons learned, client feedback, and best practices to drive continuous improvement in delivery quality and client experience Provide structured engagement reporting and governance updates, including financial performance, delivery health, client satisfaction, and account growth You’re great at…  Building executive-level client relationships and serving as a trusted advisor Leading complex, multi-threaded engagements while balancing client experience, delivery execution, and commercial outcomes Driving alignment across matrixed teams and influencing without direct authority Managing engagement financials, forecasting, and margin performance Communicating clearly and confidently with executives, stakeholders, and delivery teams Identifying risks early and navigating complex issues with sound judgment and calm leadership Maintaining delivery discipline while ensuring strong client satisfaction and adoption Recognizing and shaping growth opportunities within existing client relationships Balancing strategic thinking with hands-on engagement leadership Driving accountability, transparency, and continuous improvement across teams Leading and collaborating with cross-functional and virtual teams Balancing strategic thinking with executional rigor Prioritizing effectively and communicating commitments clearly Learning new concepts, industries, and technologies quickly and thoroughly Promoting the mission and Shared Values of our company Sound interesting? If so, you’ll have…  Bachelor’s degree in Business, Information Systems, Engineering, or a related field 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment Previous experience working or consulting within Public Sector or Non-Profit industries Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem Demonstrated ability to build executive relationships and operate as a trusted client advisor Experience with delivery governance, project methodologies, and structured change management Strong commercial acumen, including forecasting, margin management, and revenue accountability Ability to identify and drive expansion opportunities within existing accounts Excellent communication, leadership, and stakeholder management skills Ability to operate effectively in complex, fast-paced, client-facing environments Flexibility to travel as client and business needs require Flexibility to travel as client and business needs require   The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.  

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Microsoft D365 F&O Functional Solution Architect - Managed Services

As a D365 Functional Solution Architect you will... Act as Functional Solution Architect (FSA) on small projects that arise through the natural course of Managed Services activities, which may include Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 Projects Conduct Business Process Analysis (BPA) workshops and perform Fit/Gap analysis Accurately estimate project initiatives along with appropriate resources and skillsets required Act as solution advisor to the project during design/development, testing and deployment phases Ensure processes are in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project’ Act as Functional Solution Architect across Finance, Project Management & Accounting (PMA), and Project Operations scenarios within Managed Services and small enhancement projects. Act as a senior resource/advisor to other Managed Services Leads and Consultants Support project‑centric clients with operational, financial, and delivery‑focused workflows enabled through D365 PMA and Project Operations modules. Adhere to and improve Managed Services methodology as the business paradigm changes; Share best practices with team You’re great at… Designing project‑centric ERP architectures spanning Finance, PMA, and Project Operations modules. Translating project delivery requirements into scalable PMA/PO configurations that align with financial reporting and operational controls. Proactively identifying risks related to project budgets, timelines, or cost breakdown structures and advising mitigation strategies. Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms Providing leadership and effectiveness in consulting and client management Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements… 5+ years hands-on experience with D365 PMA and/or Project Operations deployments Project experience includes assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong understanding of Project Operations concepts: project stages, WBS, estimates, resource assignments, expense integrations, proforma invoicing, and revenue recognition models. Experience architecting workflows involving project budgeting, cost controls, utilization planning, and operational reporting. Ability to advise clients on best practices for project governance, operational readiness, and financial alignment within D365. Proven record of delivering information-systems-business value to clients Ability to be the trusted voice at the decision-making table Deep working knowledge of ISV solutions Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project Flexibility to travel as the needs of clients and our business dictate The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.

Learn more
US Remote

ERP & CRM (e.g. D365 F&O, D365CE)

D365 Supply Chain Functional Solution Architect

As a D365 Supply Chain Solution Architect you can expect to... Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 for Supply Chain Lead the D365 Supply Chain Management Workstream Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 F&O implementation Conduct Business Process Analysis (BPA) workshops Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis Act as solution advisor to the project during design/development, testing and deployment phases Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans Ensure training will cover all relevant topics allowing client successful use and maintenance of the application Act as escalation point for all support issues during and after a project Travel as the needs of clients and our business dictate You’re great at... Articulating architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platform Providing leadership and effectiveness in consulting and client management Forming and leading virtual teams and collaborating across large, matrix organizations Prioritizing tasks and communicating commitments Working in a highly collaborative team environment Solving complex problems with creative solutions Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company   If this sounds like you, you'll have... 8+ years combined experience with Microsoft D365 SCM implementations, application deployment and architecting complex enterprise systems Project experience including assessment and analysis, designing business case development, envisioning, planning, deployment, benefits analysis, etc. Strong background in ERP concepts, such as supply chain, manufacturing, planning, production, and distribution, WMS experience a plus Ability to translate requirements created by the business and functional analysts into the architecture for the solution Hands-on experience with multi-phase, multi-country, enterprise-wide implementations Proven record of delivering information systems business value at an executive level Ability to be the trusted voice at the decision-making table Ability to move between high-level architectural review/design and the "roll up the sleeves" level of performing all phases of an application delivery project     Benefits We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.      

Learn more
US Remote

Data & AI

Senior Integration Engineer

 As a Sr. Integration Engineer you can expect to…  Design and implement enterprise integration architectures that connect business applications, analytics platforms, and intelligent services across the Microsoft ecosystem Build scalable integrations using Azure Integration Services including Azure API Management (APIM), Logic Apps, Azure Functions, Service Bus, Event Grid, and Event Hubs Develop API-based, event-driven, and message-based architectures connecting ERP, CRM, Dataverse, analytics platforms, and external enterprise systems Enable downstream analytics and AI workloads by delivering ingestion pipelines into Microsoft Fabric, Synapse, Azure Databricks, and Power BI semantic environments Support integration patterns required for Copilot, Azure OpenAI, semantic search, and intelligent application scenarios Integrate Microsoft Business Applications including Dynamics 365 and Dataverse with Azure data platforms and enterprise systems Develop secure APIs and integration workflows leveraging OAuth2, Managed Identities, and APIM policies Implement Infrastructure as Code (IaC) using Bicep and YAML to support consistent and repeatable deployments Build and maintain CI/CD pipelines using Azure DevOps to support automated delivery across development, test, and production environments Design resilient integrations with monitoring, alerting, retry logic, and observability frameworks to ensure production reliability Collaborate with solution architects, consultants, and client stakeholders to translate target-state designs into production-ready integration architectures Participate in technical discovery workshops with clients to define integration strategies and architectural approaches Establish reusable integration patterns, accelerators, and delivery frameworks across engagements Support enterprise governance, networking, identity, and security best practices across integration workloads You’re great at…  Designing enterprise integration architectures across cloud-native environments that connect business applications, analytics platforms, and intelligent services into a cohesive data ecosystem Selecting and implementing appropriate Azure Integration Services patterns using APIM, Logic Apps, Azure Functions, Service Bus, Event Grid, and Event Hubs based on scalability, latency, and reliability requirements Building event-driven and near-real-time integration solutions that support operational reporting, automation, and data movement across distributed platforms Designing secure, reusable API layers that enable interoperability between internal systems, external services, analytics environments, and enterprise data platforms Integrating Dynamics 365, Dataverse, SQL platforms, and enterprise SaaS applications into Azure-based data estates that support downstream reporting and intelligent workloads Delivering ingestion pipelines that support analytics platforms such as Microsoft Fabric, Synapse, Azure Databricks, and Power BI by ensuring data arrives reliably and consistently in production-ready form Supporting integration scenarios that enable intelligent applications, including Copilot and Azure OpenAI solutions, by preparing structured and unstructured data pipelines Implementing change data capture, streaming ingestion, and event-based synchronization strategies for near-real-time data movement where appropriate Implementing monitoring, alerting, retry logic, and observability frameworks that maintain reliability across enterprise integration pipelines Applying secure authentication and authorization strategies using OAuth2, Managed Identities, and Azure security best practices across system boundaries Translating solution architecture into production-ready implementations while collaborating effectively with architects, engineers, and client stakeholders Contributing reusable integration accelerators, templates, or delivery patterns that improve consistency and speed across consulting engagements Communicating integration tradeoffs clearly to technical and functional audiences to support informed decisions about performance, scalability, and platform design Promoting the mission and Shared Values of our company   Sound interesting? If so, you’ll have…  5+ years designing and delivering enterprise integration solutions in Azure environments Hands-on delivery using Azure Integration Services such as API Management, Logic Apps, Azure Functions, Service Bus, Event Grid, or Event Hubs Support of analytics or modern data estate implementations across platforms such as Microsoft Fabric, Synapse, Azure Databricks, or Power BI Integration of Microsoft Business Applications such as Dynamics 365 or Dataverse with Azure-based services and enterprise systems Design of API-based, event-driven, or message-based integration architectures in distributed environments Implementation of CI/CD pipelines and Infrastructure as Code using Azure DevOps, Bicep, or equivalent tooling Definition of integration patterns supporting scalable enterprise data platforms across Dynamics 365, Dataverse, and Azure analytics services Delivery within consulting, multi-client, or enterprise transformation environments Strong collaboration across architects, engineers, and delivery teams Microsoft Azure certifications such as Azure Developer Associate or Azure Solutions Architect Associate preferred  

Learn more
US Remote

Sales & Business Development

Microsoft D365 Sales Executive, Professional Services

 As a Microsoft D365 Professional Services Sales Executive you can expect to…  Position HSO in prospecting, qualifying, consultative selling and closing new business Possess a deep understanding of Microsoft technologies, especially those relevant to the Professional Services sector Develop and manage all phases of the sales cycle including prospecting, qualifying, consultative selling and closing new business Lead introductory meetings with prospects with a consultative sales approach to solve Professional Services client problems and position the value of HSO Develop strategic accounts and execute sales strategies with defined sales plays Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter, developing relationships, driving new business by demonstrating how HSO will meet our clients' business needs Collaborate with delivery and pre-sales teams to ensure proposed solutions align with Professional Services client requirements Working with Marketing and Business Development personnel to help develop lead generation campaigns along with target marketing to specific verticals Utilize your previous Microsoft experience to respond to RFPs and close business You’re great at… Develop and execute measurable sales activities focusing on Microsoft-centric solutions and services Collaborate with the sales team, management, and technical experts to identify target markets Build and maintain strong relationships with existing and prospective Professional Services clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identify new business opportunities and proactively generate leads through networking, industry events, referrals, and digital marketing initiatives Develop and nurture a robust pipeline of prospects to achieve and exceed sales targets Leverage your sales knowledge and existing Microsoft ecosystem network to position HSO solutions effectively Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation, and contract close Stay updated on the latest trends, advancements, and competitive landscape as it pertains to Professional Services within the Microsoft ecosystem Sound interesting? If so, you’ll have…  Degree in Business, Computer Science, Finance or a related discipline or equivalent education 4+ years of experience in selling Microsoft Business Applications and/or Cloud or related services Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions Prior sales experience selling Enterprise Solutions, preferably Microsoft Strong and established Professional Services client base within the space Proven ability to navigate difficult conversations and drive effective solutions to business problems with knowledge of pricing tactics and strategies Proven experience in closing business for business applications/technology sales as an Account Executive or Sales Representative in the Professional Services sector Ability to thrive in a dynamic and entrepreneurial environment and to work with a team Ability to travel 30% or more The Perks We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. Check out the reasons why people love to work for us or browse more opportunities on our careers page!   HSO is an Equal Opportunity Employer.

Learn more
GB Remote

Marketing & Communications

Senior Marketing Manager

Senior Marketing Manager  About HSO HSO is a business transformation partner with deep industry expertise and global reach. We help organisations unlock the full value of the Microsoft Cloud by combining Azure, Data, AI, Copilot, Security, and Business Applications to deliver intelligent, scalable digital platforms. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia and is a member of Microsoft’s Inner Circle representing the top one percent of partners worldwide. HSO’s market credibility is reinforced by independent analyst recognition. In The Forrester Wave: Microsoft Business Application Services Q1 2026, HSO was recognised as a Strong Performer and positioned among the largest global systems integrators in the market, reflecting our enterprise delivery capability, industry solutions, and deep Microsoft expertise. While this recognition highlights our heritage in transformation programmes, HSO’s strategic focus is centred on intelligent cloud platforms, strong data foundations, and next generation AI. Our innovation roadmap is evolving from Copilot enabled productivity to agentic AI solutions supported by dedicated AI innovation capabilities and joint initiatives with Microsoft. This positions HSO as a partner not only for digital transformation but for building more intelligent, automated, and data driven organisations. Why join HSO? At HSO, our people are at the centre of everything we do. We foster a culture built on collaboration, innovation, and continuous learning. You’ll be joining a team that: Works at the forefront of AI, automation, and cloud transformation Invests in training, certifications, and career development Encourages flexibility, wellbeing, and work-life balance Delivers impactful, enterprise-scale programmes The Role As a Marketing Campaigns Manager, you will drive demand generation and brand positioning across HSO’s core solution areas, including business applications, cloud, data, and AI. This role is industry-agnostic and focuses on building and executing integrated marketing campaigns aligned to solution offerings and go-to-market priorities, rather than specific vertical sectors. You will work closely with Sales, Delivery, and Global Marketing teams to create campaigns that generate pipeline, strengthen brand presence, and support revenue growth.   What you’ll be doing Develop and execute integrated, multi-channel marketing campaigns to drive pipeline growth Align campaign strategy with HSO’s solution portfolio and Microsoft priorities Collaborate with Group Marketing to localise and activate global campaigns Define audience segmentation, buyer personas, and messaging frameworks Position HSO as a thought leader in Microsoft technologies, including cloud, data, and AI Plan and deliver digital campaigns, webinars, and events Partner with Sales to support opportunity generation and progression Develop high-quality content including case studies, blogs, whitepapers, and sales assets Manage external agencies and partners where required Oversee campaign budgets and optimise ROI across channels Track, measure, and report on campaign performance and pipeline impact Leverage CRM and marketing automation tools (e.g. Dynamics 365) Continuously optimise campaigns using data, insights, and emerging marketing technologies (including AI-driven tools)   What we’re looking for Essential 8+ years of B2B marketing experience within technology or professional services Proven track record in delivering demand generation and pipeline growth campaigns Strong experience in digital marketing and multi-channel campaign execution Experience with CRM and marketing automation platforms (e.g. Dynamics 365) Ability to work cross-functionally with Sales and technical stakeholders Strong communication, planning, and organisational skills Data-driven mindset with experience measuring marketing performance Desirable Experience with Account-Based Marketing (ABM) Familiarity with Microsoft technologies (Dynamics 365, Azure, Power Platform) Experience working within a Microsoft Partner or consultancy environment Knowledge of tools such as Google Analytics, SEMrush, Canva, Adobe InDesign Experience creating multimedia or video content   Key competencies Commercially focused and results-driven Creative and strategic thinker Strong analytical and problem-solving skills Ability to manage multiple campaigns simultaneously Collaborative and stakeholder-focused Adaptable in a fast-paced environment   Location Hybrid working with travel as required   Benefits HSO offers a competitive salary, bonus, and benefits package, along with: Continuous learning and development Access to certifications and training Career progression within a global organisation Flexible working environment Supportive and collaborative culture  

Learn more
NL Amsterdam

Human Resources & Talent

AI Training & Capability Manager

Role Overview HSO is a leading Microsoft Global Solutions Delivery Partner with circa 3,000 colleagues worldwide. As Microsoft continues to advance its AI capabilities through Copilot and agentic technologies, HSO is committed to ensuring its workforce remains at the forefront of innovation. To support this ambition, HSO is creating a new role of AI Training & Capability Manager. This position will play a pivotal role in developing organisational capability in Agentic AI, embedding best practice, and ensuring our colleagues and customers benefit from confident, efficient, and responsible use of AI technologies. Reporting directly to the Group Head of Learning & Development, the role will form a core part of HSO Academy and will lead the design, implementation, and governance of AI Agentic learning and capability pathways across the organisation. Key Responsibilities Learning Strategy & Capability Development Design, develop, and maintain role-specific AI Agentic learning pathways using Microsoft Learn, Copilot learning resources, and other high-quality digital platforms. Establish a structured AI competency framework aligned to HSO roles, career paths, and business priorities. Define standards for AI-related skills, certifications, and professional development. Learning Design & Delivery Design and deliver engaging remote, blended, and classroom-based AI Agentic learning solutions. Create and curate learning content including workshops, learning journeys, assessments, and practical labs. Support the development of AI champions, super-users, and subject matter experts across regions. Stakeholder Collaboration Partner with regional HR and Learning & Development leads to identify AI skills gaps and capability requirements. Work closely with business leaders, delivery teams, and technical specialists to ensure learning is aligned with operational needs. Collaborate with Microsoft and external partners to leverage emerging learning resources and best practices. Data, Reporting & Governance Analyse and report on AI Agentic learning activity, certifications, and qualifications by region and business unit. Monitor adoption, proficiency, and capability maturity across the organisation. Provide regular insights and recommendations to senior stakeholders. Support governance frameworks for ethical, responsible, and compliant use of AI. Innovation & Continuous Improvement Track developments in Agentic AI, Copilot, automation, and intelligent agents. Continuously evolve learning pathways to reflect emerging technologies and business use cases. Promote a culture of experimentation, learning, and innovation. Key Accountabilities Establishment of a scalable, global AI Agentic learning framework. Increased organisational confidence and productivity through AI adoption. Improved certification and qualification attainment in AI-related disciplines. Demonstrable reduction in AI capability gaps. Strong alignment between learning investment and business outcomes. Required Skills & Competencies Technical Skills & Knowledge Strong understanding of AI, Generative AI, Agentic AI, and Microsoft Copilot ecosystems. Knowledge of Microsoft Learn, Power Platform, Dynamics 365, Azure AI, and related technologies. Learning design and instructional design expertise. Experience delivering virtual and in-person training at scale. Data analysis and reporting capabilities. Learning management systems (LMS) and digital learning platforms experience. Behavioural & Leadership Competencies Strategic thinker with strong execution capability. Highly collaborative and stakeholder focused. Excellent communication and facilitation skills. Influential and credible at all organisational levels. Proactive, adaptable, and innovation driven. Strong organisational and project management skills. Knowledge & Experience Essential Proven experience in Learning & Development, capability management, or workforce transformation. Demonstrated involvement in AI, digital transformation, or emerging technology programmes. Experience designing enterprise-wide learning pathways. Experience working in a global or multi-region organisation. Strong understanding of adult learning principles. Desirable Experience within Microsoft partner ecosystems. Background in consulting, professional services, or technology delivery environments. Experience supporting certification programmes (Microsoft, AI, Cloud, Data, etc.). Knowledge of responsible AI, data ethics, and governance frameworks. Change management or organisational development experience. Qualifications Essential Degree or equivalent professional qualification in Learning & Development, Technology, Business, or related field. Relevant professional development in AI, digital learning, or instructional design. Desirable Microsoft certifications (AI, Power Platform, Azure, Dynamics, or Copilot-related). Learning & Development professional accreditation (e.g., CIPD, ATD, or equivalent). AI, Data, or Digital Transformation certifications. Key Relationships Group Head of Learning & Development Regional HR & L&D Leaders HSO Academy Team Delivery, Consulting, and Technical Teams Microsoft and External Learning Partners Senior Business Stakeholders Why Join HSO? Opportunity to shape HSO’s global AI capability strategy. Work at the forefront of Agentic AI and Copilot adoption. High-impact role influencing workforce productivity and innovation. Collaborative, forward-thinking culture. Strong commitment to professional growth and development. Equal Opportunity Statement HSO is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We encourage applications from all qualified individuals regardless of background.  

Learn more
CA Toronto

Sales & Business Development

Strategic Account Executive, ERP

  D365 F&O, Strategic Account Executive  Description  We are seeking a highly experienced and driven Enterprise Solution Sales Executive with a proven track record in solution selling within complex enterprise environments. This role is focused on driving strategic sales of Microsoft Dynamics 365 solutions (especially ERP) across targeted industries, including Manufacturing, Retail, Distribution, Wholesale, CPG, Financial services, and Professional services (especially AEC).  The ideal candidate will be a consultative seller who understands industry challenges and can position Dynamics 365 as a transformative platform for business growth and operational efficiency.  Develop and execute a strategic sales plan to drive adoption of Microsoft Dynamics 365 across enterprise accounts.  Engage with C-level executives and business decision-makers to understand industry-specific challenges and align Dynamics solutions accordingly.  Lead end-to-end sales cycles, including discovery, solution mapping, proposal development, negotiation, and closing.  Collaborate with pre-sales, technical consultants, and Microsoft account teams to deliver compelling value propositions.  Maintain deep knowledge of industry trends, competitive landscape, and Dynamics 365 capabilities.  Build and nurture long-term relationships with clients, ensuring customer satisfaction and identifying upsell opportunities.  Accurately forecast and report pipeline and sales performance.  Requirements  Qualifications  Minimum 10+ years of enterprise solution sales experience, preferably in ERP, CRM, or business applications.  Proven success in selling Microsoft Dynamics 365 or similar platforms (e.g., SAP, Oracle, Salesforce).  Strong existing relationships with Microsoft sellers  Strong understanding of industry-specific business processes and challenges.  Exceptional communication, presentation, and negotiation skills.  Ability to work independently and collaboratively in a fast-paced environment.  Preferred Skills  Microsoft certifications in Dynamics 365 or related technologies.  Experience working with Microsoft’s ecosystem and partner network.  Familiarity with cloud platforms (Azure, AWS) and digital transformation initiatives.  Bilingual (French speaking) would be an asset.  Benefits  Position is fully remote with the occasional need to visit a client site.   We offer a structured career development plan to help you grow your career with HSO.  We include a benefits program, competitive compensation plans, paid vacation, and a dynamic environment.    

Learn more
NL Veenendaal

Marketing & Communications

Campaign Marketer (Dutch speaker)

  Position: Campaign Marketer  Department: Marketing  Location: Hybrid, with options to work in Amsterdam, Rotterdam or Veenendaal  Visa: Visa sponsorship not offered. Candidates applying for this role must have full working rights in the Netherlands.  What is your goal? As a Campaign Marketer, you will plan and execute multi-channel campaigns that position HSO as a thought leader, increase brand awareness, and generate demand. You’ll manage the full process: strategy, design, execution, monitoring, and reporting, aligned with the marketing plan and target industries.  Key Responsibility Plan & Execute Campaigns - Translate the marketing plan into executable campaign roadmaps. Manage end-to-end execution, ensuring activities are delivered on time and within budget.  Demand Generation & Pipeline Impact - Design and execute programs that drive leads, opportunities, and influence revenue. Build targeted messaging and offers that drive funnel progression and highlight high-intent prospects for Sales.  Content & Assets - Create or coordinate content and campaign assets such as case studies, thought leadership, emails, landing pages, paid/organic social posts, and sales enablement, ensuring alignment with HSO’s brand and voice.  Events & Activations - Invent, organize, and orchestrate physical events, independently or in collaboration with stakeholders such as Microsoft, customers, and other partners.   Stakeholder Management - Build and maintain strong relationships with external stakeholders, and internal teams across Marketing, Sales, and Delivery.  Systems, Data & Process - Use systems such as Notion, Canva, Umbraco, Dynamics 365 Sales & Marketing and Power BI to monitor campaign performance against objectives.  Governance & Administration - Own campaign financial planning and budget monitoring, ensuring accurate administration and documentation.  When do we match up?  You are...  Results-driven and view campaigns through measurable impact.  Organized and have an eye for detail.  A self-starter who thrives on trust and autonomy.  Fluent in Dutch and English, both spoken and written; able to transform complex, technical information into compelling business-driven narratives.  You have...  3 to 5 years of proven experience in a similar role.    Proven B2B marketing experience; Microsoft ecosystem / Dynamics 365 experience preferred.  Industry familiarity with Retail, Manufacturing, Professional Services, or Financial Services is a plus.  Campaign planning and orchestration experience across channels, including events.  Proficiency with Dynamics 365 Marketing and Sales (or comparable CRM/marketing automation platforms).    What do we offer you? A competitive salary and an annual bonus based on company, team, and individual performance 25 vacation days, with the option to extend up to 35 days Hybrid working: offices in Amsterdam, Rotterdam, or Veenendaal, plus opportunities to work from home A vitality budget of €65 net per month, a bicycle leasing plan, and a safe, healthy working environment Personal development through the HSO Academy, a training budget, and access to GoodHabitz Team outings, social events, sports activities, and participation in corporate social responsibility projects About HSO HSO is the first full-service Microsoft Partner in the Netherlands. With more than 2,500 professionals worldwide, we support organizations in Retail, Manufacturing, Financial Services, Professional Services, and the public sector. We bring integrated Microsoft platforms to life, including Dynamics 365 and Cloud & Data solutions. At HSO, you work in an international environment where learning, innovation, and collaboration are key. Apply Enthusiastic? Do you have any questions beforehand?Please contact Enrica Leone via eleone@hso.com.  

Learn more
GB Remote

Project & Program Management

Programme Manager

HSO International – Project Manager  Position: Project Manager Department: Program Services Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands Type of work: Remote or Hybrid, depending on location International travel is required depending on program needs. Minimun 35% travelling About the role The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project. In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early. If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it. Leading Microsoft Partner HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally. HSO International At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/ Key Responsibilities Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs  Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts Identify scope gaps early and initiate structured change-control discussions when required Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager. Requirements 3–5+ year’s experience delivering ERP, Data, or digital transformation projects  Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms Experience in complex, multi-team or multi-stakeholder environments Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions) Experience working within structured delivery frameworks and governance models Ability to see and manage task-level delays and manage their downstream impacts Ability to simplify complexity and drive clarity in pressured environments  Experience using DevOps or similar delivery management tools. Hands-on, structured, and proactive approach to execution and problem solving. Confidence to escalate issues factually and early Influence without authority; create clarity and accountability through facts, options, and trade-offs Structured approach to risk management, ambiguity, and scenario-based decision-making Awareness of delivery economics and commercial impact Ability to balance scope, quality, time, and cost without false certainty International travel required depending on program needs. Minimun 35% travelling  Benefits Why should you choose HSO International? Development and growth You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator, who perceives your motivations, talents, and ambitions.Career Path for this role HSO offers a clear, capability-based progression for delivery professionals: Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager. Project Managers grow by mastering execution discipline, customer leadership, and cross-team coordination within global transformation programs. Fun and success You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other. International project exposure  Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration. Freedom and responsibility You have the freedom and flexibility to organize your workdays, but especially to shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!  

Learn more
GB Remote

Customer Success / Support

Managed Services - Optimisation Consultant

Managed Service Optimisation Consultant: Manufacturing and Warehousing About HSO:  HSO is a global Microsoft solutions partner delivering consistent, cost-effective implementations through a unified methodology and providing worldclass, 24/7 proactive managed services to customers worldwide. As a full-service Microsoft Partner, we hold all six Microsoft Cloud Partner Program Solution Designations across Business Applications, Data & AI, Digital App & Innovation, Infrastructure, Modern Work, and Security.  For over 21 years, we have been a proud member of Microsoft’s Inner Circle—an elite group representing the top 1% of global partners—and we are also recognised as a Microsoft FastTrack Partner, ensuring high quality implementations and successful adoption of Microsoft Cloud solutions.  At HSO, our people are our greatest asset. We are committed to employee wellbeing, professional growth, and creating an environment where everyone can thrive. Through the HSO Academy, we provide continuous training, certification, and career development opportunities. Our comprehensive wellbeing offering includes Tonic & Me, Care First, the Wellness Hub, and a network of trained Mental Health First Aiders.  HSO’s Mental Health Policy promotes openness, early support, and the reduction of stigma around mental health and wellbeing. We focus on building a great place to work through trust, connection, fairness, and strong employee engagement. Our aim is to create a supportive, psychologically safe environment where colleagues feel valued, empowered, and able to perform at their best.  About Managed Services:  HSO Managed Services helps customers get the most out of their Microsoft Application and Cloud environments by improving how they work, innovate and grow. We provide our customers with 24/7 management of their applications, Data & AI and Azure platforms.   Our teams work globally to deliver real business impact, strengthening security, improving processes, speeding up innovation, and helping customers become more adaptable and competitive.   At HSO, you’ll work with the latest Microsoft technologies, be part of a culture of continuous improvement, and play a key role in helping organisations support and transform their business.    Purpose of the Role:  The Optimisation Consultant (internal Bnext position 4.4 Senior Consultant, or 4.5 Consultant) is a role within the HSO managed services industry focused customer team whose role is to deliver application consultancy, implementation services, presales, training and support to customers and colleagues, prospective customers and operational processes as required.   As part of the customer team, you will deliver small projects and optimisations to existing customers, ensure all changes are delivered to high standards allowing our customer to achieve value from the changes and our support teams to seamlessly take them into service. Due to the nature of the job, you will be required to have broad knowledge of D365 modules including finance, trade and logistics, stock, warehousing, procurement and sourcing etc. An understanding of the wider Microsoft stack including Azure functionality, Data pipelines and integrations is also desirable.  Key Responsibilities:  Optimisation Delivery:  Liaise with clients to analyse business processes, clarify customer requirements and determine the scope of required solution.  Business Process design/mapping and documentation  Leading implementation streams through to delivery and initial post Go-Live support  Lead customer focused streamed solution playback sessions and perform fit gap analysis  Develop design specifications  Lead internal solutions design and process mapping workshops  Deliver and implement Dynamics D365FO and AX  Deliver high quality business and software application services to clients  The creation of high quality and sustainable client solutions  Deliver all consultancy according to our Project Methodology, ensuring that all software applications are implemented successfully according to the project plan  Meet customer expectations of business knowledge, skills and behaviour  Identify business/project risk and mitigate or communicate as necessary  Communicate progress updates to relevant parties both formally and informally  Achieve above-minimum levels of chargeable utilisation and charge-out rates  Participate in pre-sales activities as requested  Ensure customers always receive high quality optimisation services   Participate in daily and weekly Customer Team standups to maintain operational alignment  Reporting & Service Improvement:  Support customer team in gathering insights on optimisations to present at customer service reviews  Support customer team in collecting and data to identify opportunities to improve customer environments and applications  Support customer team with recommend service adjustments or enhancements based on engagements with customers   Compliance & Internal Governance:  Ensure timely completion of internal processes in accordance with the Management Authorisation Rules, policies and Company Handbook  Work in alignment with HSO’s Quality System and governance requirements  Experience & Skills:   Experience in multiple hands-on software implementations with Dynamics 365 F&O in a Consulting role within a functional role or relevant experience working within a specific industry – Manufacturing and/or Warehousing Expertise in providing consultancy over multiple modules in an D365FO / AX environment  Excellent presentation, demonstration and training skills  Good written and verbal communication skills, in English   Experience with Dynamics D365FO / AX in a Consulting or End User role  Adept at Business Requirement Analysis  Dynamic 365 F&O Certification in at least one key area e.g., Finance, Manufacturing, Distribution and Trade  Experience in assisting customers build continuous improvement road maps to ensure their investment in the Microsoft stack remains relevant and utilises as much of the new functionality as possible  Willingness to travel to support customers’ requirements on site, if required      Desirable Skills:  Support Desk Experience   Conversant with Power Platform Suite – BI/Apps   Technical knowledge including SQL Server, Performance investigation, SSRS reports, Cloud/Azure technology   Industry knowledge  Pre-sales experience  Project Management experience  Business process mapping, modelling and documentation knowledge  At least one implementation with documentation in the role of Senior Consultant  Worked in a solution delivery capacity in the past  Willing to expand and train in other areas to cover demand as required.      Personal Qualities:  Excellent Communication and Customer Interaction Skills   Ability to work under pressure and meet time limits   Self-motivated individual   Must have a logical mind set and the ability to trouble shoot complex issues   Ability to Manage Customer Expectations    Must have a logical mind set and the ability to trouble shoot complex issue   Team player willing to be part of a team as well as help teams grow and foster        

Learn more

This website uses cookies

We, and third parties, use cookies on our website. We use cookies to keep statistics, to save your preferences, but also for marketing purposes (for example, tailoring advertisements). By clicking on 'Settings' you can read more about our cookies and adjust your preferences. By clicking 'Accept all', you agree to the use of all cookies as described in our privacy and cookie policy.

Required
Statistics
Marketing