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HSO Academy: “We hire for attitude, we train for skills” 

"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works. 

HSO Academy is the corporate university of HSO. Since 2014, people have been prepared here for work as consultants – with a combination of technical training, practical knowledge, and skills. Experienced employees also follow in-depth modules, leadership programs, and soft skills training through HSO Academy. HSO Academy now trains not only HSO employees but also customers – so that they are better prepared for their IT projects and make more efficient use of the HSO solutions that HSO has implemented.  

Joining without prior knowledge?

Fresh out of school, from another industry, or just with a lot of motivation. The journey of new consultants begins in the same place – the Masterclass – an intensive five-week program full of theory, practice, soft skills, and energy. "In five weeks, we turn starters into consultants," says Henk-Jan Brommer. "And it works. More than 500 colleagues have started at HSO this way."

HSO Academy does not look at resumes alone, but mainly at motivation and eagerness to learn. "Even without experience or technical knowledge, you can join," says Henk-Jan. The approach is clear: we hire for attitude, we train for skills. This also makes HSO attractive to career changers and people with an unusual background. "As long as you bring the right basic attitude, we will find a place that fits."

Learning never stops

After onboarding, it really begins. HSO Academy is there for anyone who wants to grow – substantively, professionally, or personally. "We also support people who have been with us for years," says Henk-Jan. "The more senior you become, the more responsibilities change. We also train for that." 

An important principle is horizontal mobility. "If you say: I am ready for something else within HSO, we wholeheartedly support that," says Henk-Jan. "We have all rooms in the house: ERP, CRM, Azure, Modern Workplace, integration, app development, data & AI, OutSystems. If you want to look at another room, there is certainly room for that." 

In addition, there is a wide range of soft skills training. Henk-Jan mentions a few: "We train people in interpersonal skills. About assertiveness, change management, conflict management. We have a wide range of leadership and management training. We have soft skills such as problem-solving ability, risk and root cause analysis, personal leadership, personal presentation."

In other words, as he puts it: "Continuous learning, continuous development – we really try to shape that here. Not as a slogan, but as a way of working; 'Never stop learning,' Henk-Jan summarizes. "We really make that concrete here." 

Trainers from practice

All training is given by consultants who are active in projects themselves. That is deliberately arranged. "They are people with a lot of practical experience and project experience," he explains. "And they enjoy giving training. They bring that experience directly into the classroom." That does not mean that everyone just becomes a trainer. HSO Academy also invests in the didactic side.  
 
"We have a whole train-the-trainer program," says Henk-Jan. "And all the training we give is evaluated with the participants. Based on that, we also improve our training and the guidance of trainers." He sums it up with a wink: "All Academy trainers are consultants, but not all HSO consultants are Academy trainers."

Training customers

At HSO Academy, they now look beyond their own organization. Customers also make grateful use of the expertise. "We now also train people at our customers," says Henk-Jan. "The gap between the experience of our people and that of the customer is sometimes quite large. By making the knowledge level more equal, we get closer to each other." 

Henk-Jan continues: "We have been involved in these kinds of projects for years. But for many customers, it is the first time. It helps if you train them in advance on what is involved in an implementation. This creates the feeling that we are really doing it together." 

Sharing knowledge as a culture

At HSO, knowledge does not stop at the project or the team. Sharing is embedded in the way of working – and the Academy helps with that. Through knowledge sessions, pizza evenings, and international meet-ups, knowledge is actively shared across teams and countries. "We act as a broker of knowledge," says Henk-Jan. "What is learned locally, we spread to the rest of the organization." 

This is relevant for everyone – from starter to senior, from the Netherlands to the US. Developments in technology, best practices, new tools, or insights: they are shared through the Academy. "We try to reinvent the wheel as little as possible," explains Henk-Jan. "If it works somewhere, we make sure others benefit from it." 

And it does not stay internal. HSO has several Microsoft MVPs and Fast Track Recognized Solution Architects – colleagues who are internationally recognized for their expertise and their contribution to the community. "They are people who are not only strong in content but also actively spread knowledge – inside and outside HSO. Continuous learning, continuous development – we really try to shape that here." 

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All vacancies

CA Remote

ERP & CRM (e.g. D365 F&O, D365CE)

Product Manager - HSO Studio

Description At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts. In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future. As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working. Key Responsibilities Market & Customer Insights Partner with industry leaders, business development, marketing, and Microsoft to shape go-to-market strategies. Gather feedback from customers and internal teams to identify customer needs and to validate early designs. Use data-driven insights to inform product decisions and strategy. Product Strategy & Roadmap Define and communicate a clear product vision aligned with customer needs and business goals. Build and prioritize the product roadmap collaboratively with stakeholders. Recommend innovative ideas based on market validity, customer value, and technical feasibility. Work with Product Marketing and Support to create collateral for education, sales enablement, and adoption. Identify and define new product features and functionalities that solve customer problems. Strategic Direction for Development Translate roadmap priorities into actionable requirements and user stories for the Product Architect and developers. Ensure the product development team is focused on designing, building, testing and releasing against strategically prioritized product roadmap. Track progress, manage backlog prioritization, and address issues to ensure successful releases. Deliver Business Value Monitor pipeline and financial performance, adjusting strategy as needed. Drive profitability and growth for assigned products globally. Prepare business cases for continued investment and resource planning. Requirements Bachelor’s degree or equivalent. 3+ years’ experience working in cross-functional, globally distributed product development teams and/or engineering teams. Experience with CRM product development - preferably Dynamics 365 Customer Engagement. Familiarity with Microsoft technology stack (Azure, Dynamics 365, Power Platform). Proven ability to collaborate with engineers, business leaders, and customers. Experience in customer-facing roles with a focus on problem-solving and innovation. Strong understanding of modern product discovery and delivery techniques; proficiency in DevOps tools. Experience in professional services industries. Strategic thinker with strong business acumen and data-driven decision-making skills. Demonstrated ability to manage budgets and drive revenue growth. Willingness to travel occasionally across global regions (North America, Europe, and India). Benefits Competitive salary and benefits package. Opportunity to lead product development at the forefront of Microsoft innovation, building cutting-edge tech products that drive business transformation. Opportunity to work with a talented and dynamic global team. Professional growth and development opportunities.#LI-MH1  

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GB Reading

Sales & Business Development

Senior Public Sector Business Development Manager

About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO’s growing footprint in the public sector and driving long-term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go-to-market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not-for-profit organisations. Build strong relationships with key public sector stakeholders, including C-Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G-Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre-Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high-quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought-leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self-driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G-Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree-level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome-orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions-focused. Location HSO offices are located in Manchester, Glasgow, and Reading.This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual’s qualifications and experience. Eligible employees may also receive performance-based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)

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GB Manchester

Customer Success / Support

D365 Support Consultant

  PURPOSE OF THE ROLE You will play a vital role in D365 F&O or CE Support, taking responsibility for providing prompt and professional 2nd Level Support to the HSO Customer base according to SLA and Customer Contractual requirements.   REPORTING LINE As part of the Support Team, you will report to a Support Team Lead.   JOB FUNCTION   Ensure all support tickets are effectively managed with minimum disruption to the client. Support issues are responded to and resolved/plan established within agreed timescales.  Provide regular feedback to customers regarding the progress of support ticket status. Test own allocated developments/fixes before delivering to customers. Take responsibility for the successful Support Delivery to a number of your owned ‘key accounts’. Build great relationships and become a Trusted Advisor to your owned customers. Work as part of a the wider Managed Services team. Participate and engage in cross team knowledge transfer to ensure best use of staff resources and inter-departmental growth and development across various Industry teams and Service Lines. Contribute to HSO's knowledge base by documenting and participating in internal training and knowledge-sharing programs. Requirements Essential Dynamics AX or D365 Finance & Operations configuration experience. Must have a logical mind set and the ability to trouble shoot complex issues. Desirable One or more specialist Microsoft Dynamics 365 competency would be a distinct advantage Manufacturing/Production knowledge Retail/Commerce Finance /Projects Supply Chain Management Service Management Asset Management Professional Services Technical knowledge including SQL Server, Performance investigation, SSRS reports, Logic Apps, Azure, BI Services. ITIL Certification.   PERSONAL QUALITIES Excellent communication and customer interaction skills. Ability to work under pressure and meet agreed targets. Learn and keep up to date with industry-specific functionalities within D365 F&O or D365 CE relevant to customer engagements. Demonstrate a collaborative, supportive, and inclusive attitude on Support Projects. Self-motivated individual. LOCATION Our offices are based in Sale (Manchester), Reading or Glasgow. This role is a Hybrid Working role working mostly remote and meeting once per month in our Manchester office.   HOURS Normal office hours are 0900 to 1800.  (With one hour for lunch) There may also be occasions when you will be required to work at other times: You may be asked to assist with covering the Service Desk Standard hours of Monday to Friday 08:00-18:00.  

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GB Manchester

Cloud & Infrastructure

AI Technical Architect

About HSO  HSO are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.  HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.  The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.    Job Purpose: The AI Architect will enable the creation of innovative, ethical, and reliable cloud solutions that stand out on a global scale to enhance the lives of people and organisations. This includes, but is not limited to:  Supporting the development and implementation of our enterprise AI strategies and roadmaps.  Scoping and leading the development of frameworks, reference architecture, tooling, costing, governing standards, and principles.  Leading the design, migration, data modelling, implementation, testing, support, deployment, architecture, and maintenance of solutions that use, or will use AI in future.  Qualify new customers and assist existing customers to envision new opportunities and map out enhancements to existing solutions that meet business needs.     Key Responsibilities:   Supporting customers with their AI Implementation across infrastructure, security, licensing, management, and migration.  Lead, design and implement data driven AI projects end to end, working both independently and/or leading a team to meet project requirements.   Working collaboratively with our other Cloud Services teams to deliver exceptional solutions to our clients across the full range of Microsoft technologies.  Reviewing and automating business processes.  Work directly with the customer to scope out and deliver maintainable, well tested solutions that leverage cloud technologies where possible.  Provide sound technical support to clients for common and complex Data & AI issues, while identifying opportunity for architectural, cultural, and technical improvements.  Lead, design, and apply AI architecture patterns to projects and solutions.   Develop and improve AI solutions and related development lifecycles, using best practices and a DevOps mindset.  Deliver workshops to clients to upskill them and support with the uptake of new technologies, while identifying opportunities for improvements in workshop design and delivery.  Understand and implement solutions outside of AI that may interact with developed solutions.  Proactively seek out and learn emerging technologies, explore new and innovative use cases, and build collective knowledge across the Aware Team.   Ensure you have a clear understanding of the HSO core values and HSO best practices.  Act as a Mentor and coach for our Data & AI team to ensure team members are meeting their project and customer goals. Requirements Experience and Skills:   Experience developing AI solutions, AI models, and AI governance frameworks in production.  A breadth of experience in various current cloud technologies and applications  In-depth experience with various source systems control and testing frameworks and related methodologies  Experience leading project and project teams end to end.  Proficiency in explaining complex technical architecture and solutions to non-technical audiences.  Ability to identify when potential issues need to be communicated and/or escalated.  Eager to proactively learn and apply new technologies (both within and outside of your field) and to share those learnings with the wider technical team.  Strong organisational and problem-solving skills with demonstrated ability to prioritise tasks, meet deadlines and manage conflicting priorities.  Strong emotional intelligence and the ability to work with clients from varying backgrounds.  Ability to accurately scope projects and provide recommendations for the client.  An understanding of common and complex development lifecycles and experience applying DevOps practices.  Outstanding interpersonal skills with the confidence to workshop solutions directly with customers and ability to work through complex customer interactions.  A strong understanding of business capabilities and frameworks that can map these capabilities to AI models and broader architectural initiatives.  A strong understanding of ethical and privacy obligations and ability to proactively identify and mitigate security threats.  Experience with business applications and D365.     Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Relevant certifications in Microsoft Azure or related technologies.

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NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - Dynamics 365 CE Field Service Consultant

  Position: International Dynamics 365 CE Field Service Consultant Department: Customer Engagement Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands. What is your goal? As a Dynamics 365 CE Field Service Consultant, you will lead international implementations, helping clients optimize service operations through Microsoft technology. Leading Microsoft Partner  HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.  HSO International  At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.  Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/   Work on Dynamics 365 CE & Power Platform projects across the globe. Take the next step! Key Responsibilities Deliver and implement the latest Microsoft technologies, such as Dynamics 365 CE & Power Platform internationally; Deliver high-quality business and software application services to clients. The creation of high-quality and sustainable client solutions. Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. Measure customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary. Communicate progress updates to relevant parties both formally and informally. Participation in pre-sales activities as requested. Always represent HSO International professionally and positively. Advise customers on industries’ best practices proactively rather than passively. When do we match up? You are... You are ambitious and eager to learn. You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus. You have good communication skills, and you are creative in solving problems. You have strong analytical skills, and you are proactive. You are customer-oriented, not afraid of taking responsibility and able to work independently. You are a team player who can easily fit into a vibrant international team of colleagues from different cultures and locations. You are willing to take an extra challenge to work and travel for international projects worldwide. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 2-3 years of professional experience with Microsoft Dynamics 365 CRM / Customer Engagement, ideally in an international environment. Experience in field service and customer service, service desk, case management, queues, dispatching, knowledgebase, contracts / SLAs and customer service, as well as field service planning, inventory and assets management; At least completed two field service implementations. Experience as a consultant on at least 1 international end-to-end CRM implementation – preferable with intercontinental rollouts. Preferred pre-sales experience. Strong presentation and demonstration skills. Why should you choose HSO International?  Development and growth  You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.  Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.  International project exposure    Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.  Freedom and responsibility  You have the freedom and flexibility to organize your workdays, but especially to shape your own career.  Take the next step!  Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!   

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NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - D365 CE & Power Platform (Technical) Solution Architect

Position: Dynamics 365 CE & Power Platform (Technical) Solution Architect Department: CE & Power Platform Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands.       What is your goal?   As a Dynamics 365 CE & Power Platform Technical Solution Architect, you will design and deliver innovative customer engagement solutions using Microsoft Dynamics 365 CE, Power Platform, and Azure services. Your goal is to define the best strategy for digital transformation, lead technical architecture design, and ensure seamless integration across systems. Leading Microsoft Partner  HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.  HSO International  At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.  Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/   Key Responsibilities Conducting envisioning discovery workshops and architecture design workshops. Making technology choices aligned with architectural requirements. Preparing and defining architecture designs, guiding business transformation and business-value approach. Providing proactive support in program/project delivery, anticipating issues and working alongside the delivery teams. Understanding the customer's operational landscape and leveraging it for architecture validation. Staying informed about evolving business technology trends to shape long-term strategic roadmaps and the feasibility of these in supporting our customers. Optimizing business processes for greater efficiency and effective technology deployment. Undertaking business process design and documentation. Facilitating agile, innovative projects alongside the main program. Developing and updating internal tools and best practices for the Project team. When do we match-up? You are... You are ambitious and eager to learn; You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus; You have strong analytical skills and you are proactive; You have good communication skills and you are creative in solving problems; You are customer-oriented, not afraid of taking responsibility and able to work independently; You are a team player who can easily fit into an international vibrant team of colleagues from different cultures and locations; You are willing to take an extra challenge to work and travel for international projects all over the world. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or a comparable education. At least 8 years of CRM experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably. Experience as an architect on at least 4 international end-to-end CRM implementations – preferable with intercontinental rollouts. Adept at Business Requirement Analysis and Architecture Design Good written and verbal communication skills Strong understanding of the concepts of modern technology Expert level in Microsoft D365 ecosystem and suite of solutions Broad understanding of all the elements of the Microsoft technology platform. Preferred pre-sales experience. Excellent presentation and demonstration skills. Excellent coaching and mentoring skills. Why should you choose HSO International?  Development and growth  You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.  Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.  International project exposure    Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.  Freedom and responsibility  You have the freedom and flexibility to organize your workdays, but especially to shape your own career.  Take the next step!  Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International! 

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NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - Solution Architect -Dynamics 365 F/O

About HSO International  Our dedicated team of professionals at HSO International is committed to driving business transformations for multinational organisations using cutting-edge Microsoft technology. We specialise in working with leading Retail, Distribution, Manufacturing, and Professional Services brands. At HSO International, we take pride in our diverse team of 300 professionals representing over 53 nationalities. This unique blend of cultures and perspectives is key to our success in transforming multinationals and deploying Microsoft Tech in over 45 countries. Discover more about Life at HSO International by visiting https://www.hso.com/en/campaigns/life-at-hso-international About the role Joining HSO International as a Solution Architect means ensuring solution integrity for implementation projects involving Dynamics 365 Finance and Operations, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation. Your role will also include contributing to the development of HSO best practices and active participation in presales activities. Role location This position allows for flexibility regarding location within Europe, provided the candidate possesses full European or UK working rights. As our global projects may require travel and on-site work, candidates should be willing to work at home or on the customer's site or the HSO office as needed. For the right candidate, HSO International is ready to facilitate relocation to the Netherlands and provide a work visa. Qualifications experience University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or comparable education. At least 7 to 10+ years of ERP consulting experience – preferably with Microsoft Dynamics 365 F&O or earlier versions of Dynamics AX. Experience with several end-to-end ERP implementations. Broad and in-depth knowledge of Dynamics 365 for Finance and Operations. Ability to operate most modules. Experience with Power Platform, good awareness of Microsoft Azure automation capabilities, data analytics and other areas of technology accompanying business system implementation. Ability to lead a team of functional consultants in implementation projects. Experience in running presales diagnostic projects. Strong formal and technical writing skills – quickly producing high-quality documents. Strong command of written and spoken English. Ability to communicate with customers on different levels of the organization. Personal Characteristics Strong analytical skills. Effective communication. Affable nature. Genuine interest in technology. Effective leadership through knowledge, experience, and example. Entrepreneurial mindset. Ability to collaborate within a team. Aptitude for working in a non-hierarchical, cooperative and friendly team environment. A generous compensation package You will receive a competitive salary and comprehensive benefits, including a leased car, laptop, and mobile phone. Autonomy and accountability You will have ample freedom and flexibility to structure your work days and, most importantly, shape your career path.  

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GB Reading

Marketing & Communications

Marketing Coordinator

  About HSO HSO is a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specializing in sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. We’ve won several prestigious awards over the last few years, including being voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running. This year, we are also proud to have been named the D365 Finance Microsoft Partner of the Year and Finalist for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care — about adding value to our customers, delivering what we say we will, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers, and the quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Purpose of the role We’re looking for a highly organized and proactive Marketing Coordinator to help deliver impactful marketing campaigns, events, and communications. This role plays a key part in building brand awareness, generating leads, and supporting pipeline growth. This role is ideal for someone with strong organizational skills and a passion for marketing who thrives in a fast-paced, collaborative environment.  Reporting Line This role reports to the Head of Marketing. Job Function Key Responsibilities:  Campaign Coordination  Executing upon marketing plans, with clearly defined objectives and targets.  Executing lead generation marketing campaigns to meet the targets for marketing qualified leads and sales pipeline.  Support the local implementation of Group Marketing campaigns, ensuring alignment with UK market needs.  Building strong relationships with a range of external stakeholders including customers, suppliers and partners.  Maintaining and developing marketing contact lists.  Segmenting and defining target audiences and messaging for campaigns.  Providing input and supporting and monitoring our external telemarking agency.  Event Support  Organising and attending a range of events such as exhibitions, events, webinars and advisory boards.  Organising and attending internal social events and corporate hospitality events for customers and partners.  Working with third party agencies to plan and deliver events.  Content & Collateral Management  Working with subject matter experts to collate, develop and produce relevant documentation for the web, social media, whitepapers, newsletters, e-blasts and sales collateral.  Developing automated email marketing programs.  General Duties  Provide day-to-day support to Head of Marketing and Marketing Campaign Managers.  Working with the EMEA and US marketing teams on corporate initiatives and events.  Using the internal Microsoft Dynamics CRM system to maintain leads and opportunities.   Conduct competitor analysis and gather customer insights.  Tracking the success of marketing campaigns and compiling reports and insights for campaign optimisation.    Qualifications & Experience  1–2 years of experience in a marketing role.  Marketing communications experience.  Familiarity with marketing platforms and tools (e.g., email automation, CRM).  Ability to work collaboratively and adapt to changing priorities.  Skills & Attributes  Excellent organizational and time management skills.  Strong written and verbal communication abilities.  High attention to detail and ability to multitask.  Proactive, collaborative, and eager to learn.  Comfortable working with data and reporting tools.  Desirable  Experience with tools such as Canva and Adobe Creative Suite.  Location This is a hybrid role, with flexibility to work from home combined with office collaboration as required. Hours Normal office hours are 09:00 to 18:00 (with one hour for lunch). Salary   We offer a competitive, market-aligned salary reflecting the skills and experience of each candidate. The salary package will be discussed during the interview process and based on current market benchmarks and individual qualifications. In addition to base salary, eligible employees have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits programme. Benefits Paid Holidays Birthday Day Off Pension Healthcare Dental Life Insurance x3 basic pay Tonic Wellbeing Reward Days and Workshops Perkz retail discounts        

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NZ Auckland

Sales & Business Development

Business Development Executive - Data and AI

Are you passionate about driving business growth in the fast-evolving world of AI and data platforms? HSO is seeking a dynamic Business Development Executive to generate new business and drive revenue growth across New Zealand, specializing in AI and data platform solutions. You’ll play a critical role in identifying and qualifying new sales opportunities, collaborating with delivery and product teams, and executing strategic sales plans. Key Responsibilities: Identify, qualify, and pursue new sales opportunities through targeted industry prospecting and lead generation, leveraging our strategic partner network. Develop a deep understanding of HSO’s product offerings and how they address client needs. Prepare and present compelling proposals, demonstrations, and sales presentations that communicate the value of AI and data platform solutions. Develop and execute strategic sales plans to meet and exceed sales targets. Collaborate with cross-functional teams to design, scope, and quote solutions tailored to client expectations. Stay updated with industry trends, market conditions, and the competitive landscape. Actively contribute to best practices and continual improvement at HSO, including global engagement and social media presence. Engage with clients in New Zealand, with opportunities to work with Australia, Asia Pacific, Europe, and North America. General Duties: Prioritize workload to ensure high standards and urgency for business-critical tasks. Support and help develop a positive workplace culture. Demonstrate excellent interpersonal communication skills. Responsibly manage business resources within accountability levels. Comply with all employment obligations and promote the business’s best interests. Demonstrate commitment to Work Health and Safety. Requirements:  5+ years’ experience closing sales opportunities with enterprise customers in technology services or software consulting. Proven ability to achieve sales targets, design strategies, and implement plans that drive results. Strong understanding of AI technologies, data analytics, and related platforms. Analytical problem-solving skills, balancing stakeholder and technical requirements. Exceptional emotional intelligence and relationship-building skills. Excellent communication, negotiation, and presentation skills. Experience with CRMs, sales tools, forecasting, and Microsoft Azure offerings. Ability to work independently and remotely as part of a fast-paced, high-growth team. Bachelor’s degree in business, marketing, or related field preferred. Why should you choose HSO ANZ? HSO is a leading Microsoft Partner specialising in Dynamics365. In addition to offering customers Microsoft's premier ERP solution, you will be able to draw on HSO's wide range of unique, industry specific solutions. These ISV's will enable you to develop the best strategy for a customer's digital transformation. You will be able to leverage more than 2000 likeminded professionals within the wider HSO group. HSO's proven Project Methodology Excellerate ensures projects are executed in a predictable manner, delivering high-quality results in a most efficient way. On joining HSO you will receive excellent remuneration and employee benefits. You will have access HSO Academy, our online and in person learning tool which you can leverage to ensure you shape your own career path.    

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NZ Auckland

Consulting & Advisory

AI Architect

Join HSO and help shape the future of AI-driven cloud solutions. We believe technology should empower people and businesses to thrive. If you’re passionate about building innovative, ethical, and reliable AI solutions and enjoy leading projects and sharing knowledge we’d love to hear from you!  About the Role As our AI Architect, you’ll design secure, scalable AI solutions, guide strategy, and work with customers and global teams. You’ll lead exciting projects, influence technology adoption, and help drive innovation at HSO.  Key Responsibilities  Develop and implement enterprise AI strategies, frameworks, and governance.  Lead end-to-end delivery of AI solutions (migration, modelling, testing, deployment).  Design scalable AI systems and apply responsible AI practices.  Ensure privacy, security, and regulatory compliance.  Mentor technical teams and foster best practices.  Partner with customers to identify opportunities and enhance solutions.  Deliver workshops and share emerging technologies across teams.    Core Technical & Design Skills  ML/AI deployment (containerisation, Azure Databricks, Microsoft Fabric pipelines, CI/CD)  Data engineering (ETL, data lakes, streaming systems)  Cloud-native architecture (Azure Databricks, Microsoft Fabric, IaC)  MLOps/DataOps (monitoring, retraining, governance)  Model optimization and performance tuning  API design & integration (REST, gRPC, MCP)  ML lifecycle expertise (experimentation to production)  LLMs and GenAI (prompt engineering, fine-tuning, RAG)  Agentic systems (vector databases, semantic search, multi-agent workflows, memory management)  Responsible AI practices and security-aware design     People and Business Leadership  Work closely with AI, Data, and Cloud Engineers.  Translate business needs into technical architecture.  Mentor engineers and contribute to cross-functional best practices.  Comfortable in agile environments, working across the AI Engineering lifecycle.     What We’re Looking For  6+ years’ experience developing AI solutions, models, and governance frameworks in production.  Broad experience with cloud technologies and applications.  Proven ability to lead projects and teams end-to-end.  Strong communication skills to explain complex architecture to non-technical audiences.  Excellent problem-solving and organisational skills.  Eagerness to learn and share new technologies.  Deep understanding of ethical, privacy, and security obligations.     

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NL Amsterdam

ERP & CRM (e.g. D365 F&O, D365CE)

HSO International - Dynamics 365 CE & Power Platform Consultant

Position: Dynamics 365 CE & Power Platform Consultant Department: CE & Power Platform Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship and relocation are only available within the Netherlands.       What is your goal?   As a Dynamics 365 CE & Power Platform Consultant, you will work with Microsoft Dynamics 365 Customer Engagement applications and the Power Platform to design, configure, and deliver innovative business solutions. Your goal is to help clients transform their customer engagement processes by leveraging Dynamics 365 CE modules and Power Platform tools. Leading Microsoft Partner  HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.  HSO International  At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.  Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/   Key Responsibilities Deliver and implement the latest Microsoft technologies such as Dynamics 365 CE & Power Platform internationally; Deliver high quality business and software application services to clients; The creation of high quality and sustainable client solutions; Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan; Measure customer expectations of business knowledge, skills and behavior; Identify business/project risk and mitigate or communicate as necessary; Participation in pre-sales activities as requested; Advise customers on industries’ best practices in a proactive rather than passive way. When do we match-up? You are... You are ambitious and eager to learn; You are fluent in English, both spoken and written; other languages such as French, German, Spanish and Italian are a big plus; You have good communication skills and you are creative in solving problems; You have strong analytical skills and you are proactive; You are customer-oriented, not afraid of taking responsibility and able to work independently; You are a team player who can easily fit into an international vibrant team of colleagues from different cultures and locations; You are willing to take an extra challenge to work and travel for international projects all over the world. You have... University degree preferably in Supply Chain Management, Logistics, Economics, Business Administration, Production Engineering and Management, Management, Computer Science, Information Science or a comparable education; At least 2 years of CRM consulting experience – Microsoft Dynamics 365 CE or earlier versions of Dynamics CRM preferably; Experience as a consultant on at least 1 international end-to-end CRM implementations – preferable with intercontinental rollouts; Preferred pre-sales experience; Excellent presentation and demonstration skills; Excellent coaching and mentoring skills. Why should you choose HSO International?  Development and growth  You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.  Fun and success  You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.  International project exposure    Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.  Freedom and responsibility  You have the freedom and flexibility to organize your workdays, but especially to shape your own career.  Take the next step!  Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International! 

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IN Bengaluru

Consulting & Advisory

HSO IND | Managed Services | Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations

Job Title : Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations                    (X++ Developer)Experience : 6 – 10 YearsLocation/Work mode : India/RemoteEmployment Type : Full-timeJob Summary We are looking for an experienced Senior / Lead Technical Consultant – Microsoft Dynamics 365 Finance & Operations (X++) to join our Managed Services team. The role involves 70% hands-on development and 30% production support, focusing on delivering high-quality customizations, enhancements, integrations, and ongoing support for enterprise D365 FO environments.The ideal candidate will have strong X++ development expertise, deep understanding of D365 FO architecture, and proven experience working in support-driven, SLA-based environments.  Key Responsibilities Development (70%) Design, develop, and maintain custom solutions in D365 Finance & Operations using X++. Develop and customize Forms, Tables, Classes, Reports (SSRS), and Workflows. Implement extensions-based customizations following Microsoft best practices. Develop and maintain integrations using OData, REST APIs, Data Entities, and Azure services. Perform code reviews, enforce coding standards, and mentor junior developers. Collaborate with functional consultants to translate business requirements into technical designs. Handle performance tuning, debugging, and optimization of D365 FO solutions. Participate in deployments, upgrades, and hotfixes across environments. Support / Managed Services (30%) Provide L2/L3 application support for D365 FO in production environments. Analyze and resolve incidents, service requests, and defects within defined SLAs. Perform root cause analysis (RCA) and implement permanent fixes. Support monthly releases, patches, and platform updates. Proactively identify opportunities for system improvements and automation. Coordinate with Microsoft support and internal stakeholders when required. Maintain proper documentation for fixes, enhancements, and known issues. Required Skills & Qualifications Technical Skills 6–10 years of hands-on experience in Microsoft Dynamics 365 Finance & Operations / AX. Strong expertise in X++ development. Solid experience with D365 FO extensions framework. Experience developing SSRS reports and Data Entities. Strong understanding of D365 FO security framework. Experience with integrations using OData, REST, Azure Logic Apps, Azure Functions, or similar. Knowledge of DevOps (Azure DevOps) for code management and CI/CD. Experience with performance optimization and debugging in D365 FO. Exposure to LCS (Lifecycle Services) and environment management. Functional & Support Skills Understanding of key D365 FO modules (Finance, SCM, or related areas). Experience working in Managed Services / AMS / Support projects. Familiarity with ITIL processes (Incident, Problem, Change Management). Ability to work in SLA-driven environments.   Leadership & Soft Skills Ability to work independently in a remote setup. Strong analytical and problem-solving skills. Excellent communication skills with technical and non-technical stakeholders. Experience mentoring junior developers and guiding technical teams. Proactive, customer-focused, and quality-driven mindset.   Good to Have Microsoft Dynamics 365 FO technical certifications. Experience with multi-geo or global implementations. Knowledge of Power Platform (Power Automate, Power Apps). Exposure to upgrade projects from AX to D365 FO.   Why Join Us? Opportunity to work on global enterprise D365 FO environments. Remote-first work culture. Challenging role combining development and real-time production support. Growth opportunities into Technical Lead / Solution Architect roles.  

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