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A Strong ambition and Innovative HR Approach

25 Oct, 2023

HSO’s rapid growth in recent years has brought along its fair share of challenges, all exacerbated by the current tight labor market. Gert-Jan Duis began his duties as HR Director on June 1st, and after a few months on the job, he shares his approach and vision for the team.

“What I’ve seen is tremendous ambition for growth, and to make HSO an even better employer. This creates a lot of support for new and fresh HR initiatives, and I couldn’t be happier about that,” says Gert-Jan about his first impression.

A tight-knit team with passion their clients

“HSO is a company where everything revolves around the customer. We make it happen, even if that means going against the grain. This drive and service-mindedness, it’s a beautiful thing to see. Especially because for us it’s just business as usual. To be honest I think we should be very proud of this ethos and let go of some of our modesty,” asserts Gert-Jan. “I’m not just saying that from my role as head of the recruiting team. Having a genuine connection with clients, as well as that feeling of belonging to a tight-knit group of people who are always there to help and support you, it’s a very enticing combination for any potential candidate.”

A tight labor market

Our standing as a trusted business partner, the passion to help clients, and the welcoming environment at HSO, that’s what makes people feel at home here. We want to preserve this quality even though the market is constantly changing around us. This dynamic environment pushes us, as HR department, to innovate and stay ahead of the game. “We are doing things that have never been done before when it comes to automating the recruitment process and the way we handle referrals. But in the end, we want to become the employer that can scale down on recruiting because candidates are inherently attracted to us. Because of who we are, what we do, and what we have to offer,” shares Gert-Jan.

Modern employment is synonymous with flexibility

At HSO we tackle this from several angles. It goes without saying that the terms of employment have to be competitive. Additionally, we believe that a modern employer has to offer flexibility. What is important to you in your current phase of life? Do you want a higher or lower pension? Perhaps you prefer to lease a smaller car, or not at all, in exchange for other compensation. Or maybe, instead of time off, you prefer to take a workcation.

Join the Journey

“If you drive along the A12 motorway, you’ll see billboards reading ‘Join the HSO Journey’. That’s how we see a career at HSO: A journey of professional and personal development where you're never done growing,”

Gert-Jan explains. “We also work very closely with Motion10 and HSO International. After all, we’re an international group with broad career possibilities. Moreover, we see that purpose forms an increasingly important quality that candidates look for in an employer. And that is engrained in our DNA. To that end, we also collaborate with ‘Climbing the Right Tree’, with whom we share our technical expertise in support of empowerment projects in Ghana. 

Big plans for the future

HSO monitors the impact of these initiatives through a partnership with ‘Great Place to Work’, annually measuring the job satisfaction of our employees. For us, this goes hand in hand with customer satisfaction, and we strive to do our best on both fronts.”

“First of all, we will continue building a strong and stable HR and recruitment team, with which we will shape these improvements. We’ve already made significant progress in this area. There are other big projects on the agenda, such as our integration with Motion10. But we’re also working on new initiatives, like a Career Framework, a renewed vitality policy, and a management development program,” Gert-Jan adds. 

These plans will help make HSO an even better employer. “It sounds like cliché to say that people make the difference, but it’s simply the truth. In the end, it’s happy employees who best take care of our clients. As HR director, that’s what I want to pour my heart and soul into,” Gert-Jan concludes.

Map of all locations of HSO

Our offices around the world

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US Remote

Finance & Operations

Assistant Controller

  HSO is seeking a diligent and proactive Assistant Controller to own the company’s accounts payable, accounts receivable, and treasury / cash management towers and to lead the team that runs them. This role keeps AP, AR, and cash accurate, timely, and audit-ready; manages and develops the staff performing those functions; and supports the broader accounting team through month-end close, reconciliations, and reporting. The ideal candidate pairs strong US GAAP fundamentals and reconciliation discipline with proven people-management experience and hands-on command of full-cycle AP, AR, and treasury. A CPA and experience in a professional-services or project-based environment (ASC 606 revenue recognition, milestone/T&M billing) are strongly preferred.   As an Assistant Controller you can expect to…  Accounts Payable (AP) — Full Ownership Own the full AP cycle end to end: vendor onboarding, invoice intake, GL coding, approval routing, and timely, accurate payment. Manage payment runs across ACH, wire, and check, plus corporate card and employee expense reconciliation. Maintain vendor master data and W-9 / 1099 compliance, and lead year-end 1099 filing. Enforce approval and segregation-of-duties controls; resolve vendor inquiries and statement discrepancies. Manage AP aging and accruals to ensure complete, accurate period-end liabilities. Accounts Receivable (AR) & Billing — Full Ownership Manage AR aging and collections; escalate at-risk balances and drive measurable DSO improvement. Reconcile customer accounts, resolve billing disputes, and maintain clean, complete cash application. Drive process automation and efficiency to the AR function to drive improvement in AR/DSO. Support, manage and train the team supporting AR Treasury & Cash Management — Full Ownership Manage daily cash positioning, bank reconciliations, and short-term cash forecasting. Monitor liquidity and support working-capital management across AR/AP timing (DSO/DPO). Support intercompany funding and cash reporting Team Leadership & People Management Lead, manage, and develop the AP, AR, and treasury staff — hiring, onboarding, coaching, and performance management. Set priorities, assign work, and ensure coverage and continuity across the AP/AR/treasury towers. Establish and document standard operating procedures, and build bench strength through cross-training. Hold regular one-on-ones and performance reviews; support goal-setting and career development. Serve as the escalation point for complex AP, AR, and treasury issues. Month-End Close & General Ledger — Supporting the Broader Accounting Team Support the broader accounting team through the month-end and quarter-end close; contribute to a timely, accurate close without owning it end to end. Prepare and review journal entries, accruals, and reconciliations for AP, AR, cash, and related balance-sheet accounts. Ensure AP, AR, and treasury close tasks are delivered accurately and on schedule so the team can close on time. Reconcile assigned balance-sheet accounts and investigate and clear reconciling items on a timely basis. Support ASC 606 revenue recognition (AR, deferred revenue, unbilled/contract assets) in coordination with the accounting team. Controls, Compliance & Audit Maintain internal controls and audit-ready documentation across AP, AR, treasury, and assigned GL accounts. Support external audit, tax, and banking requests. Ensure compliance with US GAAP, HSO accounting policy, and applicable tax/regulatory requirements (1099, multi-state sales/use tax). Identify and drive process automation and continuous improvement across the AP, AR, and treasury cycles. Sound interesting? If so, you’ll have…  Bachelor’s degree in Accounting, Finance, or a related field. 7+ years of progressive accounting experience, including full-cycle AP, AR, and treasury, with direct people-management experience. Demonstrated experience supervising, developing, and managing the performance of accounting staff. Strong US GAAP fundamentals and disciplined account reconciliation practices. Hands-on treasury / cash management and bank reconciliation experience. Advanced Excel skills and experience with ERP / accounting systems. Excellent attention to detail, integrity, and comfort working with audit and compliance documentation. Preferred Experience Includes:  CPA strongly preferred; MBA a plus. Professional-services or project-based accounting experience and working knowledge of ASC 606 revenue recognition. Experience with Dynamics 365 Finance & Operations / Great Plains. Experience standing up or improving AP/AR/treasury processes, controls, and automation. Experience with 1099 filing and multi-state sales/use tax compliance. BenefitsWe offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.  

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US Remote

Data & AI

Data Solution Architect

As a Data Architect at HSO, you will design, govern, and implement modern data architectures that empower our clients to leverage their data for analytics, reporting, AI, and business transformation. You will define data models, integration patterns, governance standards, and architectural best practices while collaborating closely with Data Engineers, Consultants, and client technical and business stakeholders. As a Data Architect you can expect to… Design scalable, secure, cloud-based data architectures using Azure Data Lake, Azure SQL, Synapse, Fabric, Databricks, and related Microsoft data services. Define enterprise-ready data models, data flows, integration patterns, governance frameworks, and development standards. Lead discovery and design workshops with client stakeholders to translate business requirements into technical data solutions. Oversee and guide data engineering teams during the build phase to ensure alignment with architectural standards. Establish and maintain metadata, lineage, data quality, and governance processes leveraging Microsoft Purview or similar tools. Conduct architectural reviews, performance tuning, and optimization of data systems. Communicate design decisions, risks, tradeoffs, and solution approaches clearly to both technical and non-technical audiences. Stay current with emerging data technologies, architectural patterns, and Microsoft cloud advancements. You're great at... Structuring complex data challenges into clear, scalable architectural approaches. Explaining technical concepts simply and effectively to business stakeholders. Designing with both long-term scalability and real-world delivery constraints in mind. Bringing order to ambiguity — defining frameworks, standards, and processes where none exist. Collaborating with cross‑functional teams and guiding technical contributors. Identifying inefficiencies and recommending strategic improvements. Balancing innovation with practicality in solution design. Seeing both the “big picture” and the technical details that make it possible. Requirements: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. 5+ years of experience designing and implementing enterprise data architectures. Strong proficiency with Azure data services (Synapse, ADF, Fabric, Databricks, ADLS, Azure SQL, etc.). Deep understanding of data modeling methodologies (Kimball, Inmon, Data Vault). Experience implementing governance frameworks, including metadata, lineage, quality, and security. Proficiency in SQL and familiarity with Python or Scala. Experience delivering data modernization, cloud migration, or analytics platform projects. Strong communication skills and ability to work cross-functionally with engineering and business teams. Benefits:We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer.   Please email resume to: HSO Enterprise Solutions at kramerini@hso.com

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US Remote

Human Resources & Talent

Director of Learning & Development

The Director of Learning & Talent Development leads talent development, learning strategy, performance management, leadership development, and career development for HSO US. This role partners closely with HR Business Partners, business leaders, global Talent and AI enablement partners, and the broader HR leadership team to align people strategies with business outcomes across all service lines. The Director drives a culture of continuous learning, leadership readiness, employee growth, and organizational effectiveness while ensuring development programs are scalable, practical, and aligned to business priorities.   As the Director of Learning & Development, you can expect to… Learning Strategy & Program Delivery Develop and implement a forward-looking learning and development strategy aligned with HSO US business goals, workforce needs, and talent priorities. Design scalable learning programs that address technical, professional, leadership, and role-based development needs across the organization. Partner with HSO Academy, subject matter experts, business leaders, and external vendors to deliver high-impact training experiences. Own the curriculum strategy and execution for HSO US Masterclass, including organizing the schedule, confirming curriculum, lining up trainers, preparing facilitators, setting expectations for all stakeholders, and ensuring the program delivers a cohesive, valuable learning experience for participants. Ensure employees have access to relevant learning resources at the right time to support growth, readiness, career mobility, and business priorities. Maintain and evolve learning paths and curricula based on employee feedback, manager input, program outcomes, and changing business needs. Partner with HRBPs to help employees understand and apply the Career Framework, professional competencies, and leadership competencies, including expectations for growth, readiness, and promotion decisions. Performance Management & Talent Development Own and continuously enhance the performance management process, including goal setting, reviews, calibration, manager enablement, and talent development activities, ensuring the process aligns with business needs and supports stronger organizational performance. Guide HRBPs and managers in facilitating mid-year and annual performance review processes with consistency, clarity, and accountability. Identify high-potential talent and skill gaps and launch targeted development initiatives, including mentoring, stretch assignments, and role-based development opportunities. Ensure performance management practices drive growth, accountability, recognition, and meaningful performance conversations across the organization. Partner with team leaders and global partners to develop, maintain, and improve Career Development Pathways that support employee growth and internal mobility. Design and deliver impactful learning resources and development programs that equip managers and coaches to provide effective career guidance, meaningful feedback, and practical support for employee growth. Leadership Development & Succession Planning Embed HSO's leadership development framework into key people processes, including recruiting, onboarding, performance management, promotion, compensation, and succession planning. Create and execute practical plans to identify high performers, high-potential talent, and successor candidates across the organization in partnership with HRBPs and business leaders. Partner with HRBPs to gather and validate talent insights, including identifying emerging leaders and top performers who should be reviewed as part of talent and succession planning discussions. Develop and monitor individualized development plans for high-potential employees and successor candidates, ensuring plans are aligned to future role requirements and business needs. Facilitate talent review processes to ensure high-potential employees are visible to the ELT, appropriately retained, positioned in growth roles, and supported with meaningful development opportunities. Monitor leadership pipeline health, succession readiness, and retention risk to help ensure the organization has the talent needed to support future growth. Cross-Functional Collaboration Partner with service line leaders to align learning, development, and performance priorities with business needs. Collaborate with Resource Management and Talent Acquisition on workforce planning, internal mobility, onboarding, and skill-building priorities. Maintain strong communication with the SVP, HR and executive leadership team on talent development priorities, risks, progress, and outcomes. Deliver and report on QPR expectations, outcomes, and related talent development commitments. Microsoft AI Partner Program Skilling Strategy & Support Partner with the global Director of AI Capability & Enablement to support the execution of HSO's AI learning, capability, and enablement strategy across HSO US. Collaborate with the global AI enablement leader on the AI learning framework, role-based AI learning paths, and approaches to measuring AI competency and readiness across the organization. Support Microsoft partner program skilling initiatives that help HSO meet partner designation, specialization, competency, and certification-related requirements. Partner with HSO Academy and global enablement stakeholders to improve reporting, data accessibility, and visibility into Microsoft learning progress and program outcomes. Support adoption of Microsoft skilling resources and learning platforms, including Microsoft ESI, LevelUp, Microsoft Titan Skilling Academy, and Partner Center reporting, where applicable. Work with business leaders, HRBPs, HSO Academy, and global partners to embed AI capability expectations into learning, career development, performance management, and workforce planning processes. Measurement & Continuous Improvement Establish metrics to assess the impact of learning, talent development, performance management, leadership development, and AI capability initiatives. Track training completion, performance trends, engagement outcomes, retention indicators, AI competency progress, and other relevant business and workforce metrics. Provide regular reporting to leadership on program outcomes, adoption, effectiveness, and return on investment. Continuously improve programs based on data, feedback, business priorities, and emerging best practices. Ensure compliance with mandatory training requirements and support the rollout of relevant policy updates. You’re great at… Building trust and credibility with leaders and employees through strong relationships, sound judgment, and consistent follow-through Navigating sensitive conversations with professionalism, empathy, and discretion Balancing strategic thinking with hands-on execution in a fast-paced, professional services environment Applying HR policies and practices consistently while tailoring guidance to real-world business scenarios Analyzing people data and trends to proactively identify risks, opportunities, and solutions Managing multiple priorities with strong organization, attention to detail, and a solution-oriented mindset Partnering cross-functionally with HR Operations, L&D, Resource Management, and leadership teams to drive cohesive outcomes Acting with integrity and accountability while handling confidential and complex employee matters Sound interesting? If so, you’ll have… Bachelor’s degree in Human Resources, Organizational Development, Learning & Development, Business Administration, Education, or a related field required; Master’s degree preferred. 10+ years of progressive experience in Learning & Development, Talent Development, Organizational Development, HR Business Partnership, or related HR leadership roles. Proven experience designing and executing learning strategies, leadership development programs, career development resources, and scalable training solutions aligned to business priorities. Strong experience leading performance management processes, including goal setting, reviews, calibration, talent development, and manager enablement. Demonstrated experience supporting talent reviews, succession planning, high-potential employee identification, and development planning. Experience managing, coaching, or mentoring HRBPs, L&D professionals, or other HR team members. Prior experience working in a professional services organization required; experience in a consulting, technology services, systems integrator, or Microsoft partner environment strongly preferred. Familiarity with the Microsoft channel preferred, including an understanding of Microsoft Dynamics 365, Data & AI, Power Platform, Azure, or related solution areas. Experience partnering with senior leaders and cross-functional teams to align learning, talent, and workforce priorities with business outcomes. Strong ability to use data, feedback, and business metrics to assess program effectiveness and continuously improve talent development initiatives. Experience with performance management systems required; experience with PerformYard highly desired. The Perks We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment. HSO is an Equal Opportunity Employer.  

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US New York

ERP & CRM (e.g. D365 F&O, D365CE)

Lead D365 F&O Finance Consultant

As a D365 F&O Lead Functional Consultant, you can expect to…   Lead functional workstreams within Microsoft Dynamics 365 Finance & Operations implementations, with accountability for delivery outcomes, solution quality, and alignment to overall project objectives, owning defined solution areas while aligning to broader architectural direction  Drive Business Process Analysis efforts for your domain, facilitating workshops, guiding discussions, and translating outcomes into structured functional designs  Shape Fit/Gap decisions by evaluating business requirements against system capabilities, recommending solution approaches, and progressing decisions in the absence of complete information while identifying where architectural guidance is required  Own and drive functional design decisions within your workstream, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior, ensuring solutions are scalable, consistent, and aligned with overall project standards and long-term system behavior  Configure and oversee configuration across Finance modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank), ensuring accuracy and alignment to business requirements  Translate complex business processes into clear functional designs and configuration strategies that can be executed by delivery teams  Coordinate across workstreams to manage dependencies, ensuring functional decisions align with integrations, data flows, and downstream system impacts  Drive alignment within and across workstreams by identifying dependencies and escalating broader design conflicts, helping HSO maintain consistency in end-to-end solution behavior  Contribute to broader solution design discussions by providing functional input on process transformation, data structures, and system behavior  Identify and proactively manage risks related to functional design, data integrity, and process alignment within your domain  Guide testing strategy for your workstream, ensuring validation aligns with business requirements and supports end-to-end solution integrity  Support data migration activities by ensuring functional accuracy in mapping, transformation logic, validation, and reconciliation  Lead client-facing discussions within your domain, providing clear recommendations, guiding stakeholders toward decisions, and navigating complex conversations with confidence  Review and provide guidance on deliverables produced by junior consultants, reinforcing quality, consistency, and alignment to standards while leveraging team members effectively  Support estimation and solutioning for defined workstreams, aligning scope, complexity, and delivery approach  Progressively take on broader solution ownership, expanding beyond initial workstream responsibilities while increasing independence in functional design decisions   You’re great at…   Taking ownership of functional solution areas and driving them forward with increasing independence  Operating effectively in complex, fast-paced consulting environments, balancing hands-on delivery with lead expectations while maintaining momentum despite ambiguity  Connecting business processes to system capabilities and understanding how decisions impact upstream and downstream solution components  Facilitating structured discussions that move stakeholders from requirements to decisions, even in ambiguous or evolving environments  Balancing speed and quality by making thoughtful progress while maintaining alignment to standards and long-term solution integrity  Navigating ambiguity by forming recommendations, validating assumptions, and knowing when to escalate broader design considerations  Managing dependencies across workstreams and ensuring your area integrates cleanly into the broader solution  Communicating effectively across business and technical audiences, translating complexity into clear, actionable direction  Identifying risks early and addressing them before they impact delivery timelines or solution quality  Supporting and mentoring junior team members by delegating effectively, providing guidance, and improving overall team output  Operating with accountability and ownership, ensuring commitments are met and outcomes are delivered even within broader project constraints  Strengthening consistency through structured documentation, attention to detail, and repeatable approaches  Understanding how functional decisions contribute to overall solution success and client business outcomes  Promoting the mission and Shared Values of our company   Sound interesting? If so, you’ll have…   Bachelor’s degree in Accounting, Finance, Supply Chain, Information Systems, or a related field  5+ years of hands-on delivery experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) in complex implementation environments  Deep functional experience across Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, and Financial Reporting  Ownership of functional workstreams or defined solution areas within D365 F&O implementations, with accountability for delivery outcomes  Strong understanding of core financial business processes, including record-to-report, procure-to-pay, and order-to-cash  Demonstrated ability to facilitate workshops, gather requirements, and translate business needs into structured functional designs  Exposure to Fit/Gap analysis, configuration strategy, testing, and data migration across multiple phases of the project lifecycle  Comfort operating within Microsoft partner or consulting delivery models, including structured methodologies and cross-functional team collaboration  Confidence engaging in client-facing environments, contributing to solution discussions and guiding stakeholders toward decisions  Working knowledge of the broader Microsoft ecosystem, including Power Platform, integrations, and Azure-based services  Strong analytical, communication, and problem-solving capabilities, with the ability to manage multiple priorities in fast-paced environments  Consistent ownership of work and follow-through on commitments within defined areas of responsibility  Microsoft Dynamics 365 Finance certifications preferred  Functional experience with the PMA (Project Management & Accounting) module preferred, but not required  Willingness to travel as needed to support client engagements  The Perks  We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.   HSO is an Equal Opportunity Employer.

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