Enhance quality compliance with Dynamics 365 Supply Chain Management 

In Public Preview in Dynamics 365 version 10.0.44, these capabilities extend the existing quality management solution, adding support for the following:

1. Enhanced user experience

 New forms and fields introduced for registering test results for quality orders, enabling faster and more detailed data entry. Also, a new quality management workspace provides an intuitive interface for following up on quality orders and performing trending analysis.

2. Corrective and Preventive Actions (CAPA) Management

– Create and maintain records of actions taken to manage and resolve non-conformities or defects. Through structured planning, tracking, and analysing CAPA cases, this feature helps develop efficient processes for handling recurring issues. CAPA management ensures a formal and controlled process for addressing issues arising from manufacturing, engineering, quality, or data sources.

3. Flexible sampling plans and triggers

 Flexible sampling plans enable adjustments to item sampling over time based on test findings. For instance, initial rounds of testing may inspect 50% of a receipt, and testers can later reduce this to 10% based on consistent quality. Skip lot sampling allows you to bypass testing specific batches, such as inspecting 10 units and skipping the next 10. Additional event triggers are now available for quality orders. This includes transfer order processing and customer returns, alongside existing triggers like purchase receipts and sales picking.

4. Test instrument calibration

 Time-based or usage-based plans ensure regular and precise calibration of instruments. Maintain their accuracy and compliance with defined schedules or usage metrics. 

5. Electronic batch record (EBR)

EBR digitises batch manufacturing documentation, replacing traditional paper records with electronic versions that enhance data integrity and accessibility. These records include quality test results, batch attributes, ingredients, work instructions, and electronic signatures for production journals. Ensure regulatory compliance and efficient production workflows.

6. Production dispensing

Advanced dispensing capabilities for hazardous or sensitive materials minimise contamination and maintain safety. Key features include setting dispensing thresholds, returning unused materials, restricting access to authorised personnel, and requiring electronic signatures for verification. 

7. Approved customer list

Similar to the approved vendor list for items, the approved customer list now tracks which customers are authorised to purchase specific items, preventing unauthorised sales.

8. Customer-specific Certificates of Analysis (COA)

This feature enables customisation of COAs to include data tailored to individual customer requirements. COAs can also be automatically printed when generating a sales order packing slip, ensuring compliance and improving customer satisfaction.

9. Electronic signatures

Expanded electronic signature capabilities now support regulatory compliance activities. This includes quality order validation, instrument calibration, production dispensing, and CAPA signoffs. Additionally, configurations are available for password formats and expiration dates for electronic signatures.