Changing mind-sets and communicating across police departments with ERP
Policing the UK is multifaceted and complicated. Forces must be ready to respond to the modern needs of the communities they serve.
Legacy systems and working practices, however, frequently mean that forces are siloed in the information that they share. This presents an obstacle for creating modern police forces that can work flexibly and communicate between themselves. How to connect disparate police services
How to connect disparate police services
So, in an increasingly connected world, how can police forces continue to operate in siloed positions? The APCC/NPCC state in ‘Policing Vision 2025’ that modern policing needs to be “agile and outward focused. Police forces and their partners will work together in a consistent manner to enable joined up delivery around policing support services and community safety.” (1) To achieve this vision, the singular forces must find ways of flexibly communicating between departments, utilising modern digital solutions to create improved workflows and services. These digital solutions, however, must be accompanied by a cultural change within the workforce.
Changing police force culture
This change in culture, historically, has not been implemented alongside large-scale public-sector IT deployments. Traditionally, top-down deployments of IT solutions negate addressing the day-to-day concerns and obstacles for staff. The workforce, therefore, does not use the solution to its best use case and, in turn, inefficiency is exacerbated, rather than reduced. In addressing the cultural change and the needs of staff first, then implementing technical solutions from the ground up, incrementally, forces can address obstacles faced. Solutions can be used to the best of their use case leading to efficiencies and ‘agile’ policing. (2) It all starts from addressing a workforce’s mindset towards the inefficiencies they see every day.
Arrested Development: Realigning ERP with Positive Police Outcomes
The second section of our whitepaper ‘Embracing Change: Realigning ERP with Positive Police Outcomes’ addresses this change in mind set when implementing technical solutions. It takes the reader on a deep dive into how digital solutions, specifically Enterprise Resource Planning (ERP), can transform the police services both on a cultural level and within working practices. The white paper explores:
As part of our exploration into how to implement ERP within police forces, we’ve also produced a brand-new podcast. ‘The Importance of Adopting a Platform First ERP Approach to Deliver Modern Agile Policing’ is the second of a four-part series in which we will drill down into the obstacles facing police forces today.
Our timely, informative and accessible conversation features some of the leading digital thinkers in the field of policing technology today. Sharing their knowledge and experience are:
Director at Thames Valley Violence Reduction Unit and National VRU Data Insight Lead and Systems Change Mentor
Director Data, Strategy & Technology at Warwickshire Police
Director, Cloud Application Platform HSO
Stephen and Stan delved into the modern challenges faced by the police, while Andrew shared his insightful industry-based learnings. The conversation explored such questions as:
Podcast and Whitepaper from this series
Listen to our podcast and whitepaper from this series
Microsoft technology for Police forces
Visit our page below to listen to the podcast, read your free copy of our white paper, and learn more about ERP.
Microsoft Technology for Police Forces
Prevent and reduce the fear of crime, and improve the quality of life for all members of the public with Microsoft technology.
