Microsoft Technology for Police Forces

Enable self-service and process automation

Police forces face growing pressure to improve response times, deliver better and higher quality care, and meet targets set by central government.

A mix of legacy systems and outdated processes slows work and reduces impact of services delivered.

This is where HSO can help.

Dynamics 365 improves self-service and process automation by integrating seamlessly with other Microsoft technologies such as Outlook, Teams, and the Power Platform, connecting front-line staff and back-line support with citizens.

An integrated ERP platform, Microsoft Dynamics 365 delivers real-time data and a means for police forces to respond faster to the demands placed on them.

Get a 360-degree view of your data

With the right approach to data management and analytics, police forces can connect data and improve their view of service delivery and response.

West Yorkshire Police trialed an application that allowed both front line response services and members of the public to communicate instant data during an emergency. Front line responders were able to use their mobile device to send multimedia messages, alerting police to the situation in advance of their arrival.

Because of well managed data processes, the analytics engine provided real-time insight allowing West Yorkshire Police to co-ordinate responses.

Having access to real-time incident data could make the difference between life and death. It's as stark as that.

This is where HSO can help.

Bridge service gaps with flexible app development

The right technology gives police the tools to get the job done and protect lives.

But the needs of police forces is often very different. There is no-one size fits all solution. And so you need applications built to enable teams to deliver the best response, and outcome.

Microsoft's Power Platform simplifies application development, meaning at low cost, you can create agile applications to solve unique to you challenges.

Microsoft's Power Platform removes the shackles of traditional technology acquisition.

The platform allows police forces to quickly address new requirements by enabling in-house teams to build applications to meet a greater range of needs. And then integrate the apps seamlessly with your existing IT.

How to respond quickly to incidents and improve public safety

First responders in police forces are often on call making sure that people’s lives aren’t at risk. And having front-line officers and back-office staff able to communicate in a single place allows information to flow quickly between parties. Decisions can be made quickly and plans to remedy situations agreed.

Creating a modern workplace is not about technology. It’s about people. It’s about giving your staff the tools to do their best work. Meaning citizens lives are improved as a result. And given the nature of policing, working smarter, not harder, means delivering needed services fast. 

The chances are, you probably already have all the tools you need to do this. And getting the most value from your existing investments in Microsoft technology is where HSO can help.