The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
HSO builds products to fill gaps in Microsoft Dynamics 365 and offers new business applications, improved processes, and industry-driven best practices to assist our clients in becoming digital leaders in their industry.
Video: Revitalizing Your Credit Union Membership with AI & Self-Service
From Microsoft Copilot
Exceptional member services are the backbone of every successful credit union. That's why we are excited to present Microsoft Copilot, a groundbreaking solution that will revitalize your membership experience through the power of AI and self-service.
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What sets credit unions apart from banks is the personal touch you offer members, fostering a close-knit community that feels like family.
We know that a personalized experience leads to happier members who, in turn, become your most valued advocates, referring friends, family, and colleagues to join your credit union.
However, we also understand that in today's fast-paced world, members increasingly seek self-service options to manage their finances efficiently.
That's where HSO's Solution for Credit Unions comes in, combining a 360-degree view with AI-driven tools to create a seamless member experience.
Our solution empowers your branch with a range of interactive features
Relationship Managers with Real-Time Insights:
Your relationship managers can access comprehensive member account information and life events instantly, allowing them to provide personalized guidance and support.
Front Line Tellers for Swift Transactions:
Efficient and fast transactions are made possible with our AI-powered teller system, enabling your staff to serve members promptly and accurately.
KPI Dashboards for Performance Tracking:
Keep track of branch performance and individual roles with easy-to-understand Key Performance Indicator dashboards, empowering your team to optimize their performance.
Cross-Selling and Upselling Opportunities:
Our solution facilitates cross-selling and upselling of relevant products and services to your members, driving increased engagement and revenue.
Intelligent Recommendations with Machine Learning:
By leveraging machine learning models, Copilot offers next-best product suggestions tailored to each member's unique financial needs.
Credit Union Innovation with Dynamics
Check out this video series to see how you can improve customer experience with collaboration, personalized interactions, and bespoke solutions
Experience the heart of self-service with user-friendly portals, chatbots, and virtual agents, providing instant answers and personalized marketing content
Empower your members with tailored self-service options, making banking a breeze and driving increased engagement and revenue.
At HSO, we are committed to providing your branch with the tools and technology needed to elevate member satisfaction, foster lasting relationships, and drive growth.
Contact us now to schedule a personalized demo and experience the future of credit union banking. Together, let's revolutionize your credit union's member experience.
Consulting Offering
Empower Your Organization's Future with HSO's AI Briefing
Engage with experts, uncover potential, and shape your AI adoption journey for success
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